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PN 613-10771-00 Rev. C<br />
<strong>AT</strong>-<strong>MC101XL</strong><br />
<strong>AT</strong>-<strong>MC102XL</strong><br />
<strong>AT</strong>-<strong>MC103XL</strong><br />
<strong>AT</strong>-<strong>MC103LH</strong><br />
<strong>Fast</strong> Ethernet Media Converters<br />
Installation Guide
Copyright ©1998, 1999 Allied Telesyn International, Corp.<br />
960 Stewart Drive Suite B, Sunnyvale CA USA 94086<br />
All rights reserved. No part of this publication may be reproduced without prior written permission<br />
from Allied Telesyn International, Corp.<br />
Ethernet is a registered trademark of Xerox Corporation. All other product names, company names,<br />
logos or other designations mentioned herein are trademarks or registered trademarks of their<br />
respective owners.<br />
Allied Telesyn International, Corp. reserves the right to make changes in specifications and other<br />
information contained in this document without prior written notice. The information provided<br />
herein is subject to change without notice. In no event shall Allied Telesyn International, Corp. be<br />
liable for any incidental, special, indirect, or consequential damages whatsoever, including but not<br />
limited to lost profits, arising out of or related to this manual or the information contained herein,<br />
even if Allied Telesyn International, Corp. has been advised of, known, or should have known, the<br />
possibility of such damages.
Safety Warnings<br />
STANDARDS: This product meets the following standards<br />
U.S. Federal Communications Commission<br />
RADI<strong>AT</strong>ED ENERGY<br />
Note: This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to<br />
Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference<br />
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate<br />
radio frequency energy and, if not installed and used in accordance with this instruction manual, may cause<br />
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause<br />
harmful interference in which case the user will be required to correct the interference at his own expense.<br />
Note: Modifications or changes not expressly approved of by the manufacturer or the FCC, can void your right to<br />
operate this equipment.<br />
Industry Canad<br />
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment<br />
Regulations.<br />
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du<br />
Canada.<br />
RFI Emission EN55022 Class A � 1<br />
WARNING: In a domestic environment this product may cause radio interference in which case the user may be<br />
required to take adequate measures. � 2<br />
Immunity EN50082-1 1997<br />
WARNING: This product requires shielded cables to comply with emission and immunity standards. If it is used<br />
with unshielded cables, the user may be required to take measures to correct the interference problem at their own<br />
expense.<br />
Electrical Safety TUV-EN60950, UL1950, CSA 950<br />
Laser EN60825<br />
IMPORTANT: Appendix A contains translated safety statements for installing this equipment. When you see the<br />
�, go to Appendix A for the translated safety statement in your language.<br />
WICHTIG: Anhang A enthält übersetzte Sicherheitshinweise für die Installation dieses Geräts. Wenn Sie �<br />
sehen, schlagen Sie in Anhang A den übersetzten Sicherheitshinweis in Ihrer Sprache nach.<br />
VIGTIGT: Tillæg A indeholder oversatte sikkerhedsadvarsler, der vedrører installation af dette udstyr. Når De ser<br />
symbolet �, skal De slå op i tillæg A og finde de oversatte sikkerhedsadvarsler i Deres eget sprog.<br />
BELANGRIJK: Appendix A bevat vertaalde veiligheidsopmerkingen voor het installeren van deze apparatuur.<br />
Wanneer u de � ziet, raadpleeg Appendix A voor vertaalde veiligheidsinstructies in uw taal.<br />
IMPORTANT: L'annexe A contient les instructions de sécurité relatives à l'installation de cet équipement. Lorsque<br />
vous voyez le symbole �, reportez-vous à l'annexe A pour consulter la traduction de ces instructions dans votre<br />
langue.<br />
TÄRKEÄÄ: Liite A sisältää tämän laitteen asentamiseen liittyvät käännetyt turvaohjeet. Kun näet �-symbolin,<br />
katso käännettyä turvaohjetta liitteestä A.<br />
IMPORTANTE: l’Appendice A contiene avvisi di sicurezza tradotti per l’installazione di questa apparecchiatura. Il<br />
simbolo �, indica di consultare l’Appendice A per l’avviso di sicurezza nella propria lingua.<br />
VIKTIG: Tillegg A inneholder oversatt sikkerhetsinformasjon for installering av dette utstyret. Når du ser �, åpner<br />
du til Tillegg A for å finne den oversatte sikkerhetsinformasjonen på ønsket språk.<br />
IMPORTANTE: O Anexo A contém advertências de segurança traduzidas para instalar este equipamento. Quando<br />
vir o símbolo �, leia a advertência de segurança traduzida no seu idioma no Anexo A.<br />
IMPORTANTE: El Apéndice A contiene mensajes de seguridad traducidos para la instalación de este equipo.<br />
Cuando vea el símbolo �, vaya al Apéndice A para ver el mensaje de seguridad traducido a su idioma.<br />
OBS! Bilaga A innehåller översatta säkerhetsmeddelanden avseende installationen av denna utrustning. När du<br />
ser �, skall du gå till Bilaga A för att läsa det översatta säkerhetsmeddelandet på ditt språk.<br />
iii
<strong>AT</strong>-<strong>MC101XL</strong>, <strong>AT</strong>-<strong>MC102XL</strong>, <strong>AT</strong>-<strong>MC103XL</strong><br />
<strong>AT</strong>-<strong>MC103LH</strong> <strong>Fast</strong> Ethernet Media Converters<br />
The <strong>AT</strong>-<strong>MC101XL</strong> and <strong>AT</strong>-<strong>MC102XL</strong> convert IEEE 802.3u 100Base-TX to<br />
100Base-FX multimode <strong>Fast</strong> Ethernet network connections. The<br />
<strong>AT</strong>-<strong>MC103XL</strong> and <strong>AT</strong>-<strong>MC103LH</strong> convert to FX single mode. The 100Base-FX<br />
interfaces are available in ST or SC connectors for multimode fiber cabling.<br />
For single mode cabling, the 100Base-FX is available in SC connectors only.<br />
The 100Base-TX interface uses an RJ45 shielded connector.<br />
NML<br />
LNK TST<br />
NML<br />
LNK TST<br />
CLASS 1<br />
LASER LIGHT<br />
DO NOT STARE<br />
INTO BEAM<br />
TX RX<br />
100Base-FX<br />
100Base-TX<br />
REC<br />
LNK<br />
MDI MDI-X<br />
<strong>MC101XL</strong> FAST ETHERNET MEDIA CONVERTER<br />
Figure 1 <strong>AT</strong>-<strong>MC101XL</strong> Front Panel (ST multimode connector)<br />
TX RX<br />
100Base-FX<br />
100Base-TX<br />
REC<br />
LNK<br />
MDI MDI-X<br />
<strong>MC102XL</strong> FAST ETHERNET MEDIA CONVERTER<br />
Figure 2 <strong>AT</strong>-<strong>MC102XL</strong> Front Panel (SC multimode connector)<br />
NML<br />
LNK TST<br />
TX RX<br />
100Base-FX 100Base-TX<br />
REC<br />
LNK<br />
MDI MDI-X<br />
Figure 3 <strong>AT</strong>-<strong>MC103XL</strong> Front Panel (SC single mode connector)<br />
REC<br />
LNK<br />
REC<br />
LNK<br />
REC<br />
LNK<br />
PWR<br />
NML<br />
PWR<br />
NML<br />
<strong>MC103XL</strong> SINGLE MODE FIBER FAST ETHERNET MEDIA CONVERTER<br />
PWR<br />
NML<br />
1
Key Features<br />
2<br />
CLASS 1<br />
LASER LIGHT<br />
DO NOT STARE<br />
INTO BEAM<br />
NML<br />
LNK TST<br />
TX RX<br />
Figure 4 <strong>AT</strong>-<strong>MC103LH</strong> (SC single mode connector)<br />
The media converters have the following key features:<br />
❑ LEDs for unit and port status<br />
❑ MDI/MDI-X Switch<br />
❑ NML/LNK TST Switch<br />
❑ 100Base-TX ports participate in auto-negotiation for 100 Mbps and<br />
half- or full-duplex modes<br />
❑ MissingLink provides link fault detection on 100Base-TX and<br />
100Base-FX segments<br />
❑ External AC-DC Power Adapter<br />
❑ Standard, compact size for use with <strong>AT</strong>-MCR12 rack-mount chassis<br />
❑ Low power consumption<br />
100Base-FX 100Base-TX<br />
REC<br />
LNK<br />
MDI MDI-X<br />
Note<br />
For definitions of technical terms associated with Allied Telesyn’s<br />
products, refer to the Glossary on our website at<br />
www.alliedtelesyn.com.<br />
REC<br />
LNK<br />
PWR<br />
NML<br />
<strong>MC103LH</strong> SINGLE MODE FIBER LONG HAUL FAST ETHERNET MEDIA CONVERTER
LEDs<br />
Installation Guide<br />
The PWR LED in the upper right corner of the front panel lights when the<br />
media converter is receiving power. Status LEDs are located on the front<br />
panel next to each port and described in Table 1.<br />
Table 1 LEDs<br />
LED Color State Description<br />
PWR Green ON Power is applied.<br />
NML Green ON<br />
Unit is operating in normal mode.<br />
OFF Unit is in Link Test mode.<br />
REC Green ON Data is being received on the port.<br />
LNK Green ON Link established on the port.<br />
MDI/MDI-X Switch<br />
The MDI/MDI-X (Media Dependent Interface/Media Dependent Interface with<br />
Crossover) switch, located on the front panel, is a straight-through or<br />
crossover cable selection switch. It enables the RJ45 port to be connected to a<br />
repeater or DTE device without using a special crossover cable. The default<br />
position of the switch is MDI-X, which means you can connect the RJ45 port to<br />
a workstation or to any other DTE device using a straight-through cable.<br />
NML/LNK TST Switch<br />
The NML/LNK TST (Normal/Link Test) switch, located on the front panel,<br />
establishes a fiber/twisted pair link in the test position.<br />
The default position of the switch is IN, which is the normal (NML) operating<br />
mode and enables the MissingLink feature. With the switch in the OUT or<br />
Link Test mode (LNK TST) position, the MissingLink feature is disabled and<br />
the optical transmitter TX is forced on. The NML LED lights when the NML/<br />
TST LNK switch is in the default (IN) operating position.<br />
Note<br />
Using the Link Test mode does not interfere with the media converter’s<br />
ability to pass network traffic.<br />
3
Auto-Negotiation<br />
The 100Base-TX ports participate in IEEE 802.3u Standard auto-negotiation<br />
with its local link partner.<br />
4<br />
Note<br />
End stations used with the media converter must operate in the same<br />
duplex mode (either both full-duplex or both half-duplex).<br />
Note<br />
The media converters have an additional feature, allowing the unit to<br />
operate in 100 Mbps half-duplex mode. Certain applications require this<br />
mode, for example, two media converters installed in a back-to-back<br />
configuration (fiber-to-fiber) which are attached to unmanaged repeaters<br />
and/or switches that auto-negotiates with the other. For instructions on<br />
how to set up the media converter for this application, contact Allied<br />
Telesyn Technical Support.<br />
MissingLink<br />
MissingLink gives the host (router, server, switch) attached to each end of the<br />
converter critical information about the status of the other (remote) segment<br />
link. If either link fails, the converter interacts with both hosts, making each<br />
instantly aware of the link fault. Either host can then execute<br />
preprogrammed, redundant transmission path selection.<br />
External AC-DC Power Adapter<br />
An external AC-to-DC power adapter is included with the fast switch for<br />
standalone operation (see Figure 5). The power adapter supplies 12 volts DC<br />
to the media converter. Allied Telesyn supplies an approved safety compliant<br />
AC power adapter for the 120 and 240 V AC versions with an unregulated<br />
output of 12 V DC at 1 A. The power required for the media converter is 12 V<br />
DC, 500 mA.<br />
Figure 5 External AC-DC Power Adapter (North American version)
Package Contents<br />
Make sure the media converter package contains the following items:<br />
Installation Guide<br />
❑ <strong>AT</strong>-<strong>MC101XL</strong>, <strong>AT</strong>-<strong>MC102XL</strong>, <strong>AT</strong>-<strong>MC103XL</strong>, or <strong>AT</strong>-<strong>MC103LH</strong> <strong>Fast</strong><br />
Ethernet Media Converter<br />
❑ Four Protective Feet (for standalone use only)<br />
❑ External AC-DC Power Adapter<br />
❑ This Installation Guide<br />
Contact your sales representative if any items are missing or damaged.<br />
Installing the Media Converter<br />
Read the warnings below before beginning any installation.<br />
Warning<br />
Do not stare into the laser beam when installing the media converters.<br />
���� 5<br />
LIGHTNING DANGER: DO NOT WORK on equipment or CABLES<br />
during periods of LIGHTNING ACTIVITY���� 6<br />
DO NOT BLOCK AIR VENTS ���� 7<br />
The following steps are for a standalone installation. To install media<br />
converters in a rack mount chassis, see “Rack mount Chassis Installation” on<br />
page 7. For information concerning back-to-back converter configuration, see<br />
“Back-to-Back Installation” on page 7.<br />
Standalone Installation<br />
1. Remove all equipment from the package and store the packaging in a safe<br />
place<br />
2. Attach the four rubber feet to the base of the unit, placing one rubber foot<br />
in each corner. For rack-mount installation, do not attach the four rubber<br />
feet.<br />
3. Plug the AC-DC power adapter into an appropriate AC power outlet and<br />
insert the power plug into the DC receptacle located on the rear panel.<br />
12 VDC<br />
Figure 6 12 V DC Connector on Rear Panel<br />
5
4. Verify that the PWR LED lights green.<br />
5. Set the unit in Link Test mode<br />
6. Remove the dust cap from the fiber optic connectors.<br />
7. Plug the appropriate fiber cable into the connector. See Table 3 for IEEE<br />
802.3u cabling specifications<br />
8. Connect the other end of the fiber cable to the desired end station. Verify<br />
that the link LED is ON.<br />
9. If you are making a direct connection to a workstation using straightthrough<br />
cable, set the MDI/MDI-X switch to the MDI-X position. (MDI-X is<br />
the default position.)<br />
If you are connecting the media converter to a hub, switch, or another<br />
media converter with a straight-through cable, set the MDI/MDI-X switch<br />
to the MDI position. See Figure 7.<br />
6<br />
TX RX 100Base-FX 100Base-TX<br />
NML<br />
REC<br />
LNK<br />
LNK TST<br />
MDI MDI-X<br />
<strong>MC101XL</strong> FAST ETHERNET MEDIA CONVERTER<br />
Figure 7 MDI/MDI-X Switch<br />
10. Plug a Category 5 twisted pair cable into the RJ45 connector. Connect the<br />
other end of the twisted pair cable to the desired end station. Verify that<br />
the Link LED is ON<br />
11. Set the unit to Normal (NML) Mode for normal operation.<br />
Note<br />
End stations used with the media converter must operate in the same<br />
duplex mode (either both full-duplex or both half-duplex).<br />
REC<br />
LNK<br />
PWR<br />
NML<br />
C<br />
K<br />
MDI MDI-X
Installation Guide<br />
Note<br />
The media converters have an additional feature, allowing the unit to<br />
operate in 100 Mbps half-duplex mode. Certain applications require this<br />
mode, for example, two media converters installed in a back-to-back<br />
configuration (fiber-to-fiber) which are attached to unmanaged repeaters<br />
and/or switches that auto-negotiates with the other. For instructions on<br />
how to set up the media converter for this application, contact Allied<br />
Telesyn Technical Support.<br />
Back-to-Back Installation<br />
Review the following before doing a back-to-back installation. See Figure 10<br />
for an illustration of a back-to-back-media converter configuration.<br />
❑ During installation, setup, and testing of back-to-back media<br />
converters, make sure each media converter is in the Link Test mode.<br />
❑ When two media converters are connected back-to-back with no UTP/<br />
STP cables connected and when the NML/LNK TST switch is in the<br />
OUT position (Link Test mode), the fiber REC LEDs on each converter<br />
may flash. This is normal and will not affect the normal operation of<br />
the converters.<br />
❑ When operating two media converters in a back-to-back configuration,<br />
Allied Telesyn recommends that the MissingLink feature on one or<br />
both of the converters be disabled. The MissingLink feature can be<br />
disabled by placing the NML/LNK TST switch in the OUT position<br />
(LNK TST mode). Disabling the Link Test mode does not interfere<br />
with the converter’s ability to pass network traffic.<br />
Rack mount Chassis Installation<br />
To install the media converter in the rack-mount chassis, refer to the<br />
“<strong>AT</strong>-MCR12 Media Converter Chassis Installation Manual” or visit the<br />
Technical Support area of Allied Telesyn’s website at<br />
www.alliedtelesyn.com. Figure 8 shows the <strong>AT</strong>-MCR12 rack-mount<br />
chassis.<br />
TX RX<br />
100Base-FX<br />
100Base-TX<br />
PWR<br />
REC<br />
REC<br />
LNK<br />
LNK<br />
MDI MDI-X<br />
TX RX MC102 100Base-FX FAST ETHERNET MEDIA CONVERTER<br />
100Base-TX<br />
PWR<br />
REC<br />
REC<br />
LNK<br />
LNK<br />
MDI MDI-X<br />
TX RX<br />
100Base-FX<br />
100Base-TX<br />
MC102 FAST PWR ETHERNET MEDIA CONVERTER REC<br />
REC<br />
LNK<br />
LNK<br />
MDI MDI-X<br />
MC102 FAST ETHERNET MEDIA CONVERTER<br />
TX RX<br />
100Base-FX<br />
100Base-TX<br />
PWR<br />
REC<br />
REC<br />
LNK<br />
LNK<br />
MDI MDI-X<br />
MC102 FAST ETHERNET MEDIA CONVERTER<br />
TX RX<br />
100Base-FX<br />
100Base-TX<br />
PWR<br />
REC<br />
REC<br />
LNK<br />
LNK<br />
MDI MDI-X<br />
MC102 FAST ETHERNET MEDIA CONVERTER<br />
TX RX<br />
100Base-FX<br />
100Base-TX<br />
PWR<br />
REC<br />
REC<br />
LNK<br />
LNK<br />
MDI MDI-X<br />
MC102 FAST ETHERNET MEDIA CONVERTER<br />
TX RX<br />
100Base-FX<br />
100Base-TX<br />
PWR<br />
REC<br />
REC<br />
LNK<br />
LNK<br />
MDI MDI-X<br />
MC102 FAST ETHERNET MEDIA CONVERTER<br />
TX RX<br />
100Base-FX<br />
100Base-TX<br />
PWR<br />
REC<br />
REC<br />
LNK<br />
LNK<br />
MDI MDI-X<br />
MC102 FAST ETHERNET MEDIA CONVERTER<br />
TX RX<br />
100Base-FX<br />
100Base-TX<br />
PWR<br />
REC<br />
REC<br />
LNK<br />
LNK<br />
MDI MDI-X<br />
MC102 FAST ETHERNET MEDIA CONVERTER<br />
TX RX<br />
100Base-FX<br />
100Base-TX<br />
PWR<br />
REC<br />
REC<br />
LNK<br />
LNK<br />
MDI MDI-X<br />
MC102 FAST ETHERNET MEDIA CONVERTER<br />
TX RX<br />
100Base-FX<br />
100Base-TX<br />
PWR<br />
REC<br />
REC<br />
LNK<br />
LNK<br />
MDI MDI-X<br />
MC102 FAST ETHERNET MEDIA CONVERTER<br />
TX RX<br />
100Base-FX<br />
100Base-TX<br />
PWR<br />
REC<br />
REC<br />
LNK<br />
LNK<br />
MDI MDI-X<br />
MC102 FAST ETHERNET MEDIA CONVERTER<br />
MCR12<br />
Figure 8 <strong>AT</strong>-MCR12 Rack-mount Chassis<br />
7
Configurations<br />
Figure 9 shows a typical network configuration with a workstation connected<br />
to a switch.<br />
8<br />
Legend<br />
10 Mbps<br />
100 Mbps<br />
100 Mbps (Fiber)<br />
10BASE-T / 100BASE-TX<br />
FAST ETHERNET SWITCH<br />
<strong>AT</strong>-8124XL 10/100 Switch<br />
10BASE-T / 100BASE-TX<br />
PORT ACTIVITY<br />
RS-232<br />
TERMINAL PORT<br />
ST<strong>AT</strong>US<br />
100Base-FX<br />
MMF<br />
<strong>AT</strong>-<strong>MC101XL</strong><br />
Workstation<br />
Figure 9 Connection to Workstation and Switch<br />
Figure 10 shows two media converters in a back-to-back configuration.<br />
Legend<br />
10 Mbps<br />
100 Mbps<br />
100 Mbps (Fiber)<br />
<strong>AT</strong>-<strong>MC101XL</strong><br />
100Base-FX<br />
MMF<br />
100Base-TX<br />
<strong>AT</strong>-<strong>MC101XL</strong><br />
10BASE-T / 100BASE-TX<br />
FAST ETHERNET SWITCH<br />
10BASE-T / 100BASE-TX<br />
FAST ETHERNET SWITCH<br />
Figure 10 <strong>AT</strong>-<strong>MC101XL</strong> Back-to-Back Configuration<br />
<strong>AT</strong>-8124XL 10/100 Switch<br />
10BASE-T / 100BASE-TX<br />
10BASE-T / 100BASE-TX<br />
PORT ACTIVITY<br />
<strong>AT</strong>-8124XL 10/100 Switch<br />
100Base-TX<br />
PORT ACTIVITY<br />
RS-232<br />
TERMINAL PORT<br />
ST<strong>AT</strong>US<br />
RS-232<br />
TERMINAL PORT<br />
ST<strong>AT</strong>US<br />
10Base-T<br />
100Base-TX<br />
Workstation
Troubleshooting<br />
Installation Guide<br />
To troubleshoot your media converter, perform the following:<br />
1. Set the unit in the Link Test mode.<br />
2. End stations used with the media converter must operate in the same<br />
duplex mode (either both full-duplex or both half-duplex).<br />
3. Verify that the twisted pair cable is Category 5.<br />
4. Verify that proper fiber cable is being used: multimode for the<br />
<strong>AT</strong>-<strong>MC101XL</strong> and <strong>AT</strong>-<strong>MC102XL</strong>, and single mode for the <strong>AT</strong>-<strong>MC103XL</strong><br />
and <strong>AT</strong>-<strong>MC103LH</strong>. Refer to Table 3 on page 10 for cable specifications<br />
5. Verify that the near end node transmitter (TX) is connected to the far end<br />
node receiver (RX) and vice versa on the fiber segment.<br />
Technical Specifications<br />
Table 2 lists the media converter technical specifications.<br />
Table 2 Media Converter Technical Specifications<br />
Specifications<br />
Dimensions 4.125 in W x 3.75 in D x 1.0 in H<br />
(10.5 cm W x 9.5 cm D x 2.5 cm H)<br />
Max. Operating temperature 0° C to 40° C (32° F to 104° F)<br />
Max. Storage temperature -20 o C to 80 o C (-4° F to 176° F)<br />
Operating altitude up to 10,000 ft (3,048 m)<br />
Humidity 5% to 80% (noncondensing)<br />
EMI/RFI meets FCC Class A, EN55022 Class A<br />
Safety EN60950, UL 1950, CSA 950<br />
EN60825<br />
Immunity EN50082-1 Immunity Standard<br />
Power<br />
Input supply voltage<br />
Max. current<br />
Power consumption<br />
12 V DC +/-5%<br />
500 mA<br />
6W<br />
9
Recommended Cables and Cable Specifications<br />
Table 3 lists the IEEE 802.3u cabling specifications for the media converters.<br />
Refer to Table 3 for cabling recommendations.<br />
Table 3 IEEE 802.3u Cabling Specifications for Media Converters<br />
10<br />
100Base-FX 100Base-TX<br />
Media 1300 nm multimode fiber, 50/125 micron<br />
1300 nm multimode fiber, 62.5/125 micron<br />
1300 nm single-mode fiber, 9/125 micron<br />
(see Note 1)<br />
Topology Star, Tree Star, Tree<br />
External<br />
Devices<br />
Maximum<br />
Segment<br />
Length<br />
Network Adapter Card, Repeater, Switch, Router, or<br />
Bridge<br />
100BaseFX Full-Duplex operation:<br />
Multimode fiber (MMF), 2 km (1.2 mi)<br />
Single mode fiber (SMF), 15 km (9.32 mi) (XL<br />
model only, see Note 3.)<br />
Single mode fiber (SMF), 40km (24.9 mi) (LH model<br />
only, see Note 4.)<br />
100BaseFX Half-Duplex operation:<br />
The total distance of all fiber runs cannot exceed<br />
the following limits: (see Note 2)<br />
with one Media Converter inline:<br />
Switch to Switch = 372 m (1221 ft)<br />
Work Station to Switch = 372 m (1221 ft)<br />
Switch to Class II Repeater = 185 m (607 ft)<br />
Switch to Class I Repeater = 137 m (450 ft)<br />
with two Media Converters inline:<br />
Switch to Switch = 332 m (1089 ft)<br />
Work Station to Switch = 332 m (1089 ft)<br />
Switch to Class II Repeater =145 m (476 ft)<br />
Switch to Class I Repeater = 97 m (318 ft)<br />
Unshielded/<br />
Shielded Twisted<br />
Pair Category 5 only<br />
Network Adapter<br />
Card, Repeater,<br />
Switch, or Router<br />
328 ft (100 m)<br />
Note 1. Single-mode fiber transmitter is rated as a Class 1 laser.<br />
Note 2. Each Media Converter used inline within a single collision domain will reduce the overall segment length by<br />
40 m (131.24 ft) of fiber.<br />
Note 3. Applies only to the <strong>AT</strong>-<strong>MC103XL</strong>, Single Mode Fiber Optic Transmitter/Receiver.<br />
Note 4. Applies only to the <strong>AT</strong>-<strong>MC103LH</strong>, Single Mode Fiber Optic Transmitter/Receiver.
Technical Support and Service<br />
Installation Guide<br />
You can contact the reseller or distributor where you purchased your product<br />
for local assistance. If local support is unable to resolve the problem, Allied<br />
Telesyn offers technical support via fax, e-mail or telephone.<br />
Refer to Appendi xD, for technical support telephone and fax numbers or<br />
www.alliedtelesyn.com for current world-wide office locations.<br />
Warranty<br />
The media converters have a lifetime warranty. The power adapter has a one<br />
year warranty.<br />
11
Appendix A<br />
Electrical Safety and Installation<br />
Requirements<br />
STANDARDS: This product meets the following standards<br />
U.S. Federal Communications Commission<br />
RADI<strong>AT</strong>ED ENERGY<br />
Note: This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to<br />
Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference<br />
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate<br />
radio frequency energy and, if not installed and used in accordance with this instruction manual, may cause harmful<br />
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful<br />
interference in which case the user will be required to correct the interference at his own expense.<br />
Note: Modifications or changes not expressly approved of by the manufacturer or the FCC, can void your right to<br />
operate this equipment.<br />
STANDARDS: This product meets the following standards<br />
Industry Canada<br />
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment<br />
Regulations.<br />
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du<br />
Canada.<br />
� 1<br />
� 2<br />
RFI Emission EN55022 Class A<br />
WARNING: In a domestic environment this product may cause radio interference in which case the user may be<br />
required to take adequate measures.<br />
� 3 Immunity EN50082-1 1997<br />
� 4 WARNING: This product requires shielded cables to comply with emission and immunity standards. If it is used with<br />
unshielded cables, the user may be required to take measures to correct the interference problem at their own<br />
expense.<br />
Electrical Safety TUV-EN60950, UL1950, CSA 950<br />
Laser<br />
Warning Class 1 Laser product.<br />
EN60825<br />
� 5 Warning Do not stare into the Laser beam.<br />
At time of installation, the Fiber Optic Lasers comply with FDA Radiation Performance Standard 21CFR Subchapter<br />
J, applicable at date of manufacture.<br />
Use of controls or adjustments of performance or procedures other than those specified herein may result in hazardous<br />
radiation exposure.<br />
SAFETY<br />
� 6 LIGHTNING DANGER<br />
DANGER: DO NOT WORK on equipment or CABLES during periods of LIGHTNING ACTIVITY.<br />
� 7 DO NOT BLOCK AIR VENTS<br />
Power to the hub must be sourced only from the adapter.<br />
USA/CANADA<br />
Use a UL Listed/CSA Certified AC adapter of DC 12V, 500mA.<br />
EUROPE - EU<br />
Use TÜV licensed AC adapter of DC 12V, 500mA.<br />
UK<br />
Use a UK Safety Approved AC adapter of DC 12V, minimum 500mA.<br />
13
14<br />
OPER<strong>AT</strong>ING TEMPER<strong>AT</strong>URE<br />
This product is designed for a maximum ambient temperature of 40 degrees C.<br />
ALL COUNTRIES: Install product in accordance with local and National Electrical Codes.<br />
NORMEN: Dieses Produkt erfüllt die Anforderungen der nachfolgenden Normen<br />
� 1<br />
� 2<br />
Hochfrequenzstörung EN55022 Klasse A<br />
WARNUNG: Bei Verwendung zu Hause kann dieses Produkt Funkstörungen hervorrufen. In diesem Fall müßte der<br />
Anwender angemessene Gegenmaßnahmen ergreifen.<br />
� 3 Störsicherheit EN50082-1 1997<br />
� 4 ACHTUNG: Für dieses Produkt sind abgeschirmte Kabel erforderlich, damit den Richtlinien für Emission und<br />
Interferenzschutz entsprochen wird. Falls das Produkt mit nicht abgeschirmten Kabeln verwendet wird, können<br />
weitergehende Maßnahmen für die Korrektur von Interferenzproblemen auf Kosten des Benutzers notwendig werden.<br />
Elektrische Sicherheit TUV-EN60950, UL1950, CSA 950<br />
Laser<br />
Warnung Laserprodukt der Klasse 1.<br />
EN60825<br />
� 5 Warnung Nicht direkt in den Strahl blicken.<br />
SICHERHEIT<br />
� 6 GEFAHR DURCH BLITZSCHLAG<br />
GEFAHR: Keine Arbeiten am Gerät oder an den Kabeln während eines Gewitters ausführen<br />
� 7 ENTLÜFTUNGSÖFFNUNGEN NICHT VERSPERREN<br />
Der Buchse darf nur aus dem Adapter Strom zugeführt werden.<br />
EUROPE - EU<br />
Gebrauchen Sie einen von TÜV zugelassenen Wechselstromadapter für Gleichstrom 12 V, 500 mA.<br />
BETRIEBSTEMPER<strong>AT</strong>UR<br />
Dieses Produkt wurde für den Betrieb in einer Umgebungstemperatur von nicht mehr als 40° C entworfen.<br />
ALLE LÄNDER: Installation muß örtlichen und nationalen elektrischen Vorschriften entsprechen.<br />
STANDARDER: Dette produkt tilfredsstiller de følgende standarder<br />
� 1<br />
� 2<br />
Radiofrekvens forstyrrelsesemission EN55022 Klasse A<br />
ADVARSEL: I et hjemligt miljø kunne dette produkt forårsage radio forstyrrelse. Bliver det tilfældet, påkræves<br />
brugeren muligvis at tage tilstrækkelige foranstaltninger.<br />
� 3 Immunitet EN50082-1 1997<br />
� 4 ADVARSEL: Dette produkt skal bruges med afskærmede kabler for at overholde bestemmelserne vedrørende<br />
udstråling og støjimmunitet. Hvis det bruges med uafskærmede kabler, kan det blive påkrævet af brugeren at korrigere<br />
interferensproblemer for egen regning.<br />
Elektrisk sikkerhed. TUV-EN60950, UL1950, CSA 950<br />
Laser<br />
Advarsel Laserprodukt av klasse 1.<br />
EN60825<br />
� 5 Advarsel Stirr ikke på strålen.<br />
SIKKERHED<br />
� 6 FARE UNDER UVEJR<br />
FARE: UNDLAD at arbejde på udstyr eller KABLER i perioder med LYNAKTIVITET.<br />
� 7 VENTIL<strong>AT</strong>IONSÅBNINGERNE MÅ IKKE BLOKERES<br />
Strømforsyningen til apparatet må udelukkende tages fra tilpasningstransformatoren.<br />
EUROPE - EU<br />
Brug kun TÜV godkendt vekselstrømstransformator på 12 V jævnstrøm, 500 mA.<br />
BETJENINGSTEMPER<strong>AT</strong>UR<br />
Dette apparat er konstrueret til en omgivende temperatur på maksimum 40 grader C.
Installation Guide<br />
ALLE LANDE: Installation af produktet skal ske i overensstemmelse med lokal og national lovgivning for elektriske<br />
installationer.<br />
EISEN: Dit product voldoet aan de volgende eisen.<br />
� 1<br />
� 2<br />
RFI Emissie EN55022 Klasse A<br />
WAARSCHUWING: Binnenshuis kan dit product radiostoring veroorzaken, in welk geval de gebruiker verplicht kan<br />
worden om gepaste maatregelen te nemen.<br />
� 3 Immuniteit EN50082-1 1997<br />
� 4 WAARSCHUWING: Om te voldoen aan de emissie- en immuniteitsnormen dient dit apparaat te zijn voorzien van<br />
afgeschermde kabels. Als het met niet-afgeschermde kabels wordt gebruikt, kan het zijn dat de gebruiker maatregelen<br />
moet treffen om interferentieproblemen voor eigen rekening op te lossen.<br />
Electrische Veiligheid TUV-EN60950, UL1950, CSA 950<br />
Laser<br />
Waarshuwing Klasse-1 laser produkt.<br />
EN60825<br />
� 5 Waarchuwing Neit in de straal staren.<br />
VEILIGHEID<br />
� 6GEVAAR VOOR BLIKSEMINSLAG<br />
GEVAAR: NIET aan toestellen of KABELS WERKEN bij BLIKSEM.<br />
� 7 VENTIL<strong>AT</strong>IEG<strong>AT</strong>EN NIET BLOKKEREN<br />
Stroom mag alleen via de adapter naar het apparaat toegevoerd worden.<br />
EUROPE - EU<br />
Gebruik een door TÜV gekeurde wisselstroomadapter van 12 Volt gelijkstroom, 500 milliampères.<br />
BEDRIJFSTEMPER<strong>AT</strong>UUR<br />
De omgevingstemperatuur voor dit produkt mag niet meer bedragen dan 40 graden Celsius.<br />
ALLE LANDEN: het toestel installeren overeenkomstig de lokale en nationale elektrische voorschriften.<br />
NORMES: ce produit est conforme aux normes de suivantes<br />
� 1<br />
� 2<br />
Emission d'interférences radioélectriques EN55022 Classe A<br />
MISE EN GARDE: dans un environnement domestique, ce produit peut provoquer des interférences radioélectriques.<br />
Auquel cas, l'utilisateur devra prendre les mesures adéquates.<br />
� 3 Immunité EN50082 - 1 1997<br />
� 4 AVERTISSEMENT: Il faut utiliser des câbles blindés pour ce produit afin de respecter les normes d’émission et<br />
d’immunité. Si l’utilisateur choisit d’utiliser des câbles non blindés, il sera peut-être contraint de prendre les mesures<br />
nécessaires pour corriger les problèmes d’interférences, ainsi que d’assumer le coût correspondant.<br />
Sécurité électrique TUV-EN60950, UL1950, CSA 950<br />
Laser<br />
Attention Producit laser di classe 1.<br />
EN60825<br />
� 5 Attention Ne pas fixer le faisceau des yeux.<br />
SÉCURITÉ<br />
� 6 DANGER DE FOUDRE<br />
DANGER: NE PAS MANIER le matériel ou les CÂBLES lors d'activité orageuse.<br />
� 7 NE PAS BLOQUER LES FENTES D'AÉR<strong>AT</strong>ION<br />
L'alimentation du concentrateur doit être uniquement fournie par l'adaptateur.<br />
EUROPE - EU<br />
Utiliser un adaptateur secteur conforme TÜV de 12 V, 500 mA en courant continu.<br />
TEMPÉR<strong>AT</strong>URE DE FONCTIONNEMENT<br />
Ce matériel est capable de tolérer une température ambiante maximum de 40 degrés Celsius.<br />
POUR TOUS PAYS: Installer le matériel conformément aux normes électriques nationales et locales.<br />
15
16<br />
STANDARDI : Tämä tuote on seuraavien standardien mukainen<br />
� 1<br />
� 2<br />
Radioaaltojen häirintä EN55022 Luokka A<br />
VAROITUS: Kotiolosuhteissa tämä laite voi aiheuttaa radioaaltojen häiröitä, missä tapauksessa laitteen käyttäjän on<br />
mahdollisesti ryhdyttävä tarpeellisiin toimenpiteisiin.<br />
� 3 Kestävyys EN50082-1 1997<br />
� 4 VAROITUS: Tämä tuote vaatii suojattuja kaapeleita toimiakseen emissio- ja häiriönsietostandardien mukaisesti. Jos<br />
tuotetta käytetään ilman suojattuja kaapeleita, käyttäjä voi joutua korjaamaan häirinnän aiheuttaman ongelman omalla<br />
kustannuksellaan.<br />
Sähköturvallisuus TUV-EN60950, UL1950, CSA 950<br />
Laser<br />
Varoitus Luokan 1 Lasertuote.<br />
EN60825<br />
� 5 Variotus Älä katso säteeseen.<br />
TURVALLISUUS<br />
� 6 SALAMANISKUVAARA<br />
ENGENVAARA: ÄLÄ TYÖSKENTELE laitteiden tai KAAPELEIDEN KANSSA SALAMOINNIN AIKANA.<br />
� 7 ÄLÄ TUKI ILMAREIKIÄ<br />
Tähtipisteeseen (hub) syötettävän virran pitää tulla ainoastaan sovittimesta.<br />
EUROPE - EU<br />
Käytä TÜV-lisenssillä valmistettua verkkosovitinta, jonka tasajännitteen nimellisarvot ovat DC 12 V, 500 mA<br />
(milliampeeria).<br />
KÄYTTÖLÄMPÖTILA<br />
Tämä tuote on suunniteltu ympäröivän ilman maksimilämpötilalle 40° C.<br />
KAIKKI MA<strong>AT</strong>: Asenna tuote paikallisten ja kansallisten sähköturvallisuusmääräysten mukaisesti.<br />
STANDARD: Questo prodotto è conforme ai seguenti standard<br />
� 1<br />
� 2<br />
Emissione RFI (interferenza di radiofrequenza) EN55022 Classe A<br />
AVVERTENZA: in ambiente domestico questo prodotto potrebbe causare radio interferenza. In questo caso potrebbe<br />
richiedersi all'utente di prendere gli adeguati provvedimenti.<br />
� 3 Immunità EN50082-1 1997<br />
� 4 AVVERTENZA: questo prodotto, se utilizzato con cavi schermati, è conforme alle norme sulle emissioni e<br />
sull’immunità. In caso di uso senza cavi schermati, l’utente può dover adottare a proprie spese misure correttive contro<br />
le interferenze.<br />
Sicurezza elettrica TUV-EN60950, UL1950, CSA 950<br />
Laser<br />
Avvertenza Prodotto laser di Classe 1.<br />
EN60825<br />
� 5 Avertenza Non fissare il raggio con gli occhi.<br />
NORME DI SICUREZZA<br />
� 6PERICOLO DI FULMINI<br />
PERICOLO: NON LAVORARE sul dispositivo o sui CAVI durante PRECIPITAZIONI TEMPORALESCHE.<br />
� 7 NON OSTRUIRE LE PRESE D'ARIA<br />
Questo dispositivo deve essere alimentato solo mediante l’adattatore.<br />
EUROPE - EU<br />
Utilizzare l’adattatore per c.a. da 12 V c.c. e 500 mA conforme alla normativa TÜV.<br />
TEMPER<strong>AT</strong>URA DI FUNZIONAMENTO<br />
Questo prodotto è concepito per una temperatura ambientale massima di 40 gradi centigradi.<br />
TUTTI I PAESI: installare il prodotto in conformità delle vigenti normative elettriche nazionali.
SIKKERHETSNORME : Dette produktet tilfredsstiller følgende sikkerhetsnormer<br />
Installation Guide<br />
� 1<br />
� 2<br />
RFI stråling EN55022 Klasse A<br />
ADVARSEL: Hvis dette produktet benyttes til privat bruk, kan produktet forårsake radioforstyrrelse. Hvis dette skjer,<br />
må brukeren ta de nødvendige forholdsregler.<br />
� 3 Immunitet EN50082-1 1997<br />
� 4 ADVARSEL: Dette produktet må brukes med vernede kabler for å tilfredsstille emisjons- og fritakelsesstandarder.<br />
Dersom produktet brukes med uvernede kabler, må brukeren muligens rette forstyrrelsesproblemene for egen<br />
regning.<br />
Elektrisk sikkerhet TUV-EN60950, UL1950, CSA 950<br />
Laser<br />
ADVARSEL Laserprodukt av klasse 1.<br />
EN60825<br />
� 5 ADVARSAL Stirr ikke på strålen.<br />
SIKKERHET<br />
� 6FARE FOR LYNNEDSLAG<br />
FARE: ARBEID IKKE på utstyr eller KABLER i TORDENVÆR.<br />
� 7 BLOKKER IKKE LUFTVENTILENE<br />
All strømtilførsel må komme fra adapteren.<br />
EUROPE - EU<br />
Benytt TÜV-godkjent AC-adapter på 12V DC, 500mA (millismpere)<br />
DRIFTSTEMPER<strong>AT</strong>UR<br />
Dette produktet er konstruert for bruk i maksimum romtemperatur på 40 grader celsius.<br />
ALLE LAND: Produktet må installeres i samsvar med de lokale og nasjonale elektriske koder.<br />
PADRÕES: Este produto atende aos seguintes padrões.<br />
� 1<br />
� 2<br />
Emissão De Interferência De Radiofrequência EN55022 Classe A<br />
AVISO: Num ambiente doméstico este produto pode causar interferência na radiorrecepção e, neste caso, pode ser<br />
necessário que o utente tome as medidas adequadas.<br />
� 3 Imunidade EN50082-1 1997<br />
� 4 ADVERTÊNCIA: Este produto requer a utilização de cabos blindados para cumprimento dos standards de limites de<br />
emissão e imunidade. Se o produto for utilizado com cabos não blindados, o utilizador poderá necessitar de tomar<br />
medidas para correcção de problemas de interferência, por sua própria conta.<br />
Segurança Eléctrica TUV-EN60950, UL1950, CSA 950<br />
Laser<br />
Aviso Produto laser de classe 1.<br />
EN60825<br />
� 5 Aviso Não olhe fixamente para o raio.<br />
SEGURANÇA<br />
� 6PERIGO DE CHOQUE CAUSADO POR RAIO<br />
PERIGO: NÃO TRABALHE no equipamento ou nos CABOS durante períodos suscetíveis a QUEDAS DE RAIO.<br />
� 7 NÃO BLOQUEIE AS ABERTURAS DE VENTILAÇÃO<br />
Use somente o adaptador fornecido para alimentação elétrica do hub.<br />
EUROPE - EU<br />
Use um adaptador de corrente alternada com saída DC de 12V e 500mA em conformidade com as especificações<br />
da TÜV.<br />
TEMPER<strong>AT</strong>URA DE FUNCIONAMENTO<br />
Este produto foi projetado para uma temperatura ambiente máxima de 40 graus centígrados.<br />
TODOS OS PAÍSES: Instale o produto de acordo com as normas nacionais e locais para instalações elétricas.<br />
17
18<br />
ESTÁNDARES: Este producto cumple con los siguientes estándares<br />
� 1<br />
� 2<br />
Emisión RFI EN55022 Clase A<br />
ADVERTENCIA: en un entorno doméstico, este producto puede causar radiointerferencias, en cuyo caso, puede<br />
requerirse del usuario que tome las medidas que sean convenientes al respecto.<br />
� 3 Inmunidad EN50082-1 1997<br />
� 4 ADVERTENCIA: Este producto exige cables protectores para ajustarse a las normas de emisión e inmunidad. Si se<br />
utiliza con cables sin protección, el usuario tendrá que correr con los gastos por las medidas a tomar en caso de<br />
problemas de interferencias.<br />
Seguridad eléctrica TUV-EN60950, UL1950, CSA 950<br />
Laser<br />
¡ADVERTENCIA! Producto láser Clase 1.<br />
EN60825<br />
� 5 ¡ADVERTENCIA! No mirat fijamente el haz.<br />
SEGURIDAD<br />
� 6PELIGRO DE RAYOS<br />
ELIGRO: NO REALICE NINGUN TIPO DE TRABAJO O CONEXION en los equipos o en LOS CABLES durante<br />
TORMENTAS ELECTRICAS.<br />
� 7 NO BLOQUEE LAS ABERTURAS PARA VENTILACION<br />
La energía para el dispositivo central o "hub" debe provenir únicamente del adaptador.<br />
EUROPE - EU<br />
Utilizar un adaptador de corriente alterna autorizado TÜV de 12 voltios de corriente continua y 500 miliamperios.<br />
TEMPER<strong>AT</strong>URA REQUERIDA PARA LA OPERACIÓN<br />
Este producto está diseñado para una temperatura ambiental máxima de 40 grados C.<br />
PARA TODOS LOS PAÍSES: Monte el producto de acuerdo con los Códigos Eléctricos locales y nacionales.<br />
STANDARDER: Denna produkt uppfyller följande standarder<br />
� 1<br />
� 2<br />
Radiostörning EN55022 Klass A<br />
VARNING: Denna produkt kan ge upphov till radiostörningar i hemmet, vilket kan tvinga användaren till att vidtaga<br />
erforderliga åtgärder.<br />
� 3 Immunitet EN50082-1 1997<br />
� 4 VARNING! Denna produkt kräver skärmade kablar för att uppfylla standardkraven för emission och immunitet. Om den<br />
används med oskärmade kablar kan användaren vara tvungen att vidta åtgärder på egen bekostnad för att åtgärda<br />
störningsproblemet.<br />
Elsäkerhet TUV-EN60950, UL1950, CSA 950<br />
Laser<br />
VARNING! Laserprodukt av klass 1.<br />
EN60825<br />
� 5 VARNING! Laserstrålning när enheten är öppen.<br />
SÄKERHET<br />
� 6FARA FÖR BLIXTNEDSLAG<br />
FARA: ARBETA EJ på utrustningen eller kablarna vid ÅSKVÄDER.<br />
� 7 BLOCKERA INTE LUFTVENTILERNA<br />
Endast anslutningsenheten får vara kraftkälla till centralen.<br />
EUROPE - EU<br />
Använd en växelströmsanslutningsenhet licensierad av TÜV. Likström 12V, 500mA.<br />
DRIFTSTEMPER<strong>AT</strong>UR<br />
Denna produkt är konstruerad för rumstemperatur ej överstigande 40 grader Celsius.<br />
ALLA LÄNDER: Installera produkten i enlighet med lokala och statliga bestämmelser för elektrisk utrustning.
Appendix B<br />
<strong>AT</strong>-<strong>MC101XL</strong>, <strong>AT</strong>-<strong>MC102XL</strong>, <strong>AT</strong>-<strong>MC103XL</strong>, and<br />
<strong>AT</strong>-<strong>MC103LH</strong> Installation Guide Feedback<br />
Please tell us what additional information you would like to see discussed in<br />
this guide. If there are topics you would like information on that were not<br />
covered in this guide, please photocopy this page, answer the questions and<br />
fax or mail this form back to Allied Telesyn. The mailing address and fax<br />
number are at the bottom of the page. Your comments are valuable when we<br />
plan future revisions of this guide.<br />
I found the following the most valuable __________________________________<br />
______________________________________________________________________<br />
______________________________________________________________________<br />
______________________________________________________________________<br />
______________________________________________________________________<br />
I would like the following more developed ________________________________<br />
______________________________________________________________________<br />
______________________________________________________________________<br />
______________________________________________________________________<br />
______________________________________________________________________<br />
I would find this guide more useful if ____________________________________<br />
______________________________________________________________________<br />
______________________________________________________________________<br />
______________________________________________________________________<br />
______________________________________________________________________<br />
Please fax or mail your feedback. Fax to 1-408-736-0100. Or mail to:<br />
Allied Telesyn International, Corp.<br />
c/o Technical Communications<br />
960 Stewart Drive, Suite B<br />
Sunnyvale, CA 94086 USA<br />
PN 613-10771-00 Rev C<br />
19
Appendix C<br />
Technical Support Fax Order<br />
Name _________________________________________________________________<br />
Company______________________________________________________________<br />
Address _______________________________________________________________<br />
City______________________ State/Province_______________________________<br />
Zip/Postal Code ________________ Country_______________________________<br />
Phone______________________________ Fax________________________________<br />
Incident Summary<br />
Model number of Allied Telesyn product I am using _______________________<br />
Firmware release number of Allied Telesyn product _______________________<br />
Other network software products I am using (e.g., network managers)<br />
______________________________________________________________________<br />
______________________________________________________________________<br />
Brief summary of problem ______________________________________________<br />
______________________________________________________________________<br />
Conditions (List the steps that led up to the problem.) _____________________<br />
______________________________________________________________________<br />
______________________________________________________________________<br />
______________________________________________________________________<br />
______________________________________________________________________<br />
______________________________________________________________________<br />
______________________________________________________________________<br />
Detailed description (Please use separate sheet)<br />
Please also fax printouts of relevant files such as batch files and configuration<br />
files. When completed, fax this sheet to the appropriate Allied Telesyn office.<br />
Fax numbers can be found on page 23.<br />
21
Appendix D<br />
Where To Find Us<br />
For Technical Support or Service<br />
Location Phone Fax<br />
Americas<br />
United States, Canada, Mexico, Central America,<br />
South America<br />
Asia<br />
Singapore, Taiwan, Thailand, Malaysia, Indonesia,<br />
Korea, Philippines, China, India, Hong Kong<br />
Australia<br />
Australia, New Zealand<br />
France<br />
France, Belgium, Luxembourg, The Netherlands,<br />
Middle East, Africa<br />
Germany<br />
Germany, Switzerland, Austria, Eastern Europe<br />
Italy<br />
Italy, Spain, Portugal, Greece, Turkey, Israel<br />
1 (800) 428-4835 1 (918) 628-3222<br />
(+65) 3815-612 (+65) 3833-830<br />
1 (800) 000-880 (+61) 2-9438-4966<br />
(+33) 1-60-92-15-32 (+33) 1-69-28-37-49<br />
(+49) 30-435-900-126 (+49) 30-435-70-650<br />
(+39) 02-416047 (+39) 02-419282<br />
Japan (+81) 3-3443-5640 (+81) 3-3443-2443<br />
United Kingdom<br />
United Kingdom, Denmark, Norway, Sweden,<br />
Finland, Iceland<br />
Technical Support Address TS1@alliedtelesyn.com<br />
CompuServe Go ALLIED<br />
FTP Server<br />
Allied Telesyn International, Corp.<br />
19800 North Creek Parkway, Suite 200<br />
Bothell, WA 98011<br />
Tel: 1 (425) 487-8880<br />
Fax: 1 (425) 489-9191<br />
(+44) 1-235-442560 (+44) 1-235-442680<br />
Address: gateway.centre.com [lowercase letters]<br />
Login: anonymous [lowercase letters]<br />
Password: your e-mail address [requested by the server at login]<br />
For Sales and Corporate Information<br />
Allied Telesyn International, Corp.<br />
960 Stewart Drive, Suite B<br />
Sunnyvale, CA 94086<br />
Tel: 1 (800) 424-4284 (USA and Canada)<br />
Fax: 1 (408) 736-0100<br />
World Wide Web http://www.alliedtelesyn.com<br />
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