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Jeffrey Wong
1216 Commonwealth Ave. Apt #8 Boston, MA 02134
Mobile: (603) 851-0320
E-mail: wong.j4182@gmail.com
OBJECTIVE Computer Science student graduating in the spring of 2015 that enjoys web development and
learning new web tools. Proficient with many programming languages and familiar with front-
end frameworks. 3+ years of customer service and technical support skills by working hands-on
with faculty and students at Plymouth State University.
EDUCATION Computer Science, Bachelor of Science
May 2015 Plymouth State University, Plymouth, NH
Minor: Mathematics
Courses: Advanced Web Programming Computing Fundamentals Algorithm Analysis
Web Programming Programming in Java Systems Analysis & Design
Software Engineering Client/Server Programming Intro to Computational Theory
Database Management Systems Computer Architecture Computer Hardware
Operating Systems Systems Programming in C/C++
TECHNICAL
Computing Languages: HTML, CSS, PHP, JavaScript, JQuery, Java, Python, MySQL, SQL,
BASH, and C/C++;
Front-end Frameworks: Bootstrap;
Operating Systems: Windows, Mac OS, Linux;
PRACTICAL EDUCATION
EXPERIENCE
E-Commerce Website (Senior Project)
 Developed an E-Commerce site using Bootstrap as my Front-end framework
 Built a Database to store and manipulate information of customers, inventory, and admins
 Login features with authentication for both customers and administrators
Tools used: HTML, CSS, Bootstrap, JavaScript, JQuery, PHP, MySQL
Educator Preparation Database Project
 Building an online form management system for the Office of Educator Preparation at
Plymouth State University
 Created web forms for performance assessment used by teacher certification programs
Tools used: HTML, CSS, PHP, MySQL/SQL
WORK EXPERIENCE
2011-Present Senior Tech Consultant for Classroom Technology Services at Plymouth State University
Plymouth, NH
 Provide technical support for hardware/software to faculty and students
 Maintain instructor computers and classroom cluster performance
 Coordinate technology and equipment for university events
 Troubleshooting and repairing multimedia equipment throughout the university
 Improved customer service skills from working directly/over the phone with customers
Technologies used: Semantic Ghost Solution Suite, GLPI information resource-manager, Kayako
helpdesk software, SP Control audiovisual technology, SMART interactive technology
Aug 2010-Nov 2010 Food Prep, Sodexo Food Services
Plymouth, NH
 Prepped food for the students and faculty of Plymouth State University
 Improved multi-tasking and customers service skills from working with multiple patrons

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WongJeffrey_Resume

  • 1. Jeffrey Wong 1216 Commonwealth Ave. Apt #8 Boston, MA 02134 Mobile: (603) 851-0320 E-mail: wong.j4182@gmail.com OBJECTIVE Computer Science student graduating in the spring of 2015 that enjoys web development and learning new web tools. Proficient with many programming languages and familiar with front- end frameworks. 3+ years of customer service and technical support skills by working hands-on with faculty and students at Plymouth State University. EDUCATION Computer Science, Bachelor of Science May 2015 Plymouth State University, Plymouth, NH Minor: Mathematics Courses: Advanced Web Programming Computing Fundamentals Algorithm Analysis Web Programming Programming in Java Systems Analysis & Design Software Engineering Client/Server Programming Intro to Computational Theory Database Management Systems Computer Architecture Computer Hardware Operating Systems Systems Programming in C/C++ TECHNICAL Computing Languages: HTML, CSS, PHP, JavaScript, JQuery, Java, Python, MySQL, SQL, BASH, and C/C++; Front-end Frameworks: Bootstrap; Operating Systems: Windows, Mac OS, Linux; PRACTICAL EDUCATION EXPERIENCE E-Commerce Website (Senior Project)  Developed an E-Commerce site using Bootstrap as my Front-end framework  Built a Database to store and manipulate information of customers, inventory, and admins  Login features with authentication for both customers and administrators Tools used: HTML, CSS, Bootstrap, JavaScript, JQuery, PHP, MySQL Educator Preparation Database Project  Building an online form management system for the Office of Educator Preparation at Plymouth State University  Created web forms for performance assessment used by teacher certification programs Tools used: HTML, CSS, PHP, MySQL/SQL WORK EXPERIENCE 2011-Present Senior Tech Consultant for Classroom Technology Services at Plymouth State University Plymouth, NH  Provide technical support for hardware/software to faculty and students  Maintain instructor computers and classroom cluster performance  Coordinate technology and equipment for university events  Troubleshooting and repairing multimedia equipment throughout the university  Improved customer service skills from working directly/over the phone with customers Technologies used: Semantic Ghost Solution Suite, GLPI information resource-manager, Kayako helpdesk software, SP Control audiovisual technology, SMART interactive technology Aug 2010-Nov 2010 Food Prep, Sodexo Food Services Plymouth, NH  Prepped food for the students and faculty of Plymouth State University  Improved multi-tasking and customers service skills from working with multiple patrons