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PRODUCT USAGE GUIDE

CLOUD PROVIDER PROGRAM


Q2 CY2023
Product Usage Guide is effective for program product usage
as of August 31, 2023. This Cloud Provider Program Product
Usage Guide replaces all previous VCPP Product Usage
Guides or vCloud Air Network Product Usage Guides. The
information provided in this Product Usage Guide applies to
all of the program products and bundles that are available in
the VMware Cloud Provider Program (the “Products”) as
listed below in the VMware Cloud Provider Program Pricing
Model and may be updated by VMware at any time. To have
access to these Products, a Service Provider must have a
valid rental agreement with a VMware Aggregator as of or
after July 1, 2019, for the applicable reporting and purchase
of VMware Cloud Provider Program.

THIS DOCUMENT AND THE INFORMATION IN IT ARE


DEEMED CONFIDENTIAL AND SOLELY FOR THE USE OF
CLOUD PROVIDER, AND MAY NOT BE DISCLOSED TO
ANY THIRD PARTY OR USED FOR ANY THIRD-PARTY
PURPOSE WITHOUT THE EXPRESS WRITTEN
PERMISSION OF VMWARE.
Table of Contents

What’s New Q2 CY2023 ........................................................................................................................................... 5


Terms and Conditions ............................................................................................................................................... 6
VMware Cloud Provider Program Reporting Requirements ...................................................................................... 7
vCloud Usage Meter ................................................................................................................................................. 8
VMware Cloud Partner Navigator ........................................................................................................................... 10
VMware Professional Services and VMware General Support Services ................................................................ 11
VMware Flex Model ................................................................................................................................................ 12
VMware Flex Model for Usage Meter...................................................................................................................... 17
Product Specific Usage Information ........................................................................................................................ 18
VMware Cloud Director Availability ......................................................................................................................... 19
VMware Cloud Director ........................................................................................................................................... 21
VMware Aria Automation ........................................................................................................................................ 22
VMware Aria Automation Advanced ....................................................................................................................... 23
VMware Aria Automation Enterprise ....................................................................................................................... 24
VMware Aria Operations for Logs ........................................................................................................................... 25
VMware Aria Operations for Networks .................................................................................................................... 27
VMware Aria Operations for Networks Advanced ................................................................................................... 29
VMware Aria Operations for Networks Enterprise ................................................................................................... 30
VMware Aria Operations ......................................................................................................................................... 31
VMware Aria Operations Chargeback ..................................................................................................................... 35
VMware Aria Operations Standard ......................................................................................................................... 36
VMware Aria Operations Advanced ........................................................................................................................ 37
VMware Aria Operations Enterprise ........................................................................................................................ 38
VMware Aria Suite .................................................................................................................................................. 39
VMware Aria True Visibility Suite ............................................................................................................................ 41
VMware Aria True Visibility Suite Advanced ........................................................................................................... 42
VMware Aria True Visibility Suite Enterprise ........................................................................................................... 43
VMware NSX .......................................................................................................................................................... 44
VMware NSX Advanced Load Balancer (Avi Networks Load Balancer) ................................................................. 49
VMware NSX Distributed Firewall ........................................................................................................................... 56
VMware NSX Gateway Firewall .............................................................................................................................. 58
VMware HCX .......................................................................................................................................................... 61
VMware Site Recovery Manager ............................................................................................................................ 64
VMware vSAN......................................................................................................................................................... 66
VMware vSAN Standard ......................................................................................................................................... 68
VMware vSAN Advanced ........................................................................................................................................ 69
VMware vSAN Enterprise ....................................................................................................................................... 70

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Hyper-Converged Infrastructure for VxRail Appliance ............................................................................................ 71
VMware vCloud SP Bundle for Hyper-Converged Infrastructure (RESTRICTED) .................................................. 72
VMware vSAN Enterprise for Hyper-Converged Infrastructure (RESTRICTED) ..................................................... 74
VMware Horizon Advanced for Hyper-Converged Infrastructure (RESTRICTED) .................................................. 76
VMware Horizon Enterprise for Hyper-Converged Infrastructure (RESTRICTED).................................................. 78
VMware Skyline ...................................................................................................................................................... 80
VMware Cloud Foundation...................................................................................................................................... 81
VMware Cloud Foundation (Core Based Model)..................................................................................................... 82
VMware Cloud Director – Stand-Alone (Core Based Model) .................................................................................. 84
VMware SDDC Manager for VCF vRAM Based Model........................................................................................... 85
VMware App Volumes ............................................................................................................................................ 86
VMware App Volumes Standard ............................................................................................................................. 88
VMware App Volumes Advanced............................................................................................................................ 89
VMware Desktop and Application Virtualization ...................................................................................................... 90
VMware Horizon DaaS ........................................................................................................................................... 91
VMware Horizon DaaS Bundles for 8.0 / 9.0........................................................................................................... 92
VMware Desktop Disaster Recovery for Horizon DaaS Bundle(s) .......................................................................... 94
VMware Horizon ..................................................................................................................................................... 95
VMware Horizon Standard ...................................................................................................................................... 96
VMware Horizon Advanced..................................................................................................................................... 97
VMware Horizon Enterprise .................................................................................................................................... 98
VMware Horizon for Linux ....................................................................................................................................... 99
VMware Horizon Apps .......................................................................................................................................... 100
VMware Horizon Apps Standard ........................................................................................................................... 101
VMware Horizon Apps Advanced ......................................................................................................................... 102
VMware ThinApp Client ........................................................................................................................................ 103
VMware ThinApp Packager .................................................................................................................................. 104
VMware Dynamic Environment Manager .............................................................................................................. 105
VMware vSAN for Desktop ................................................................................................................................... 106
VMware vSAN Standard for Desktop .................................................................................................................... 107
VMware vSAN Advanced for Desktop .................................................................................................................. 108
VMware vSAN Enterprise for Desktop .................................................................................................................. 109
VMware NSX for Desktop ..................................................................................................................................... 110
VMware NSX Data Center Advanced for Desktop ................................................................................................ 111
VMware NSX Data Center Enterprise Plus for Desktop ........................................................................................ 112
VMware Tanzu Kubernetes Grid ........................................................................................................................... 113
VMware Data Solutions Portfolio .......................................................................................................................... 114
MongoDB Enterprise Advanced - On VMware Cloud Director Extension for Data Solutions ................................ 120
VMware Tanzu Application Platform ..................................................................................................................... 121

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VMware Application Catalog ................................................................................................................................. 123
Third-Party Product Terms .................................................................................................................................... 124
Caveonix RiskForesight Solution for VMware Cloud Provider Program ................................................................ 125
VMware Cloud Director Object Storage Extension (with Cloudian Hyperstore) .................................................... 127
Appendix A............................................................................................................................................................ 129
Appendix B............................................................................................................................................................ 135
Appendix C ........................................................................................................................................................... 154

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What’s New Q2 CY2023

There is no price changes or products added this quarter.

The following products have been placed on “Special Terms” in the VMware Cloud Provider Program:
1. Usage Meter 4.3 was End-of-Life as of November 2022 and is no longer supported. As outlined in the Program
Guide, Partners must migrate to latest Usage Meter version to avoid compliance issues . VMware recommends
that Partners migrate to latest version - UM 4.6.
2. NSX for vSphere reached End of Availability on January 16, 2022.
3. Beginning with the October 2022 reporting cycle and subsequent November 2022 billing period, VMware will
adjust the price of the Flex Core offering by 10%, from 7 points to 7.7 points per GB metered vRAM per month.

You can find the most current information about VMware Cloud Provider Platform Products on
VMware Cloud Solutions

VMware Cloud Solutions is dedicated to VMware Cloud Provider Platform solutions, products, and the latest
information available to cloud providers and aggregators, driving the success of public and hybrid clouds. Visit VMware
Cloud Solutions to find the most current information you need –– technical whitepapers, VMware Cloud Architecture
Toolkit, and customer case studies –– in one location on an easy-to-use website. https://cloudsolutions.vmware.com/

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Terms and Conditions

Support Overview
Support coverage provided for VMware Cloud Provider Program products is listed in this guide for each product. Product
Support renewal is automated without any required action by Service Providers or Aggregators. Production Support is
automatically extended for any Service Provider with an effective VMware Cloud Provider Program Agreement (“VMware
Cloud Provider Program Agreement”) that is not delinquent in monthly reporting or payment as of the VMware Cloud
Provider Program agreement anniversary date. All support is governed by the VMware Support Policies set forth on
https://www.vmware.com/support/policies/policy_index.html

For further technical assistance, please contact VMware Global Support Services at:
http://www.vmware.com/support/contacts, or call the hotline at 1-877-4VMWARE (use Option 4 for Technical Support).

Product Lifecycle
VMware manages product availability in accordance with its Lifecycle Policies described at Lifecycle Policies. Unless
otherwise indicated in this guide, the VMware Cloud Provider Program products and services will follow VMware’s
general Lifecycle Policies. For the VMware Cloud Provider Program, a product or service is considered on “Special
Terms” when it has reached the End of Availability under the Lifecycle Policies. While a product or service is on Special
Terms, Service Providers using the product or service prior to the End of Availability may continue to use (and report
usage of) the product or service and request additional licenses, but usage by new Service Providers is not
allowed. When a product or service has reached either the End of Support Life or the End of Technical Guidance, then
all Service Providers must stop using the applicable product or service. For a complete list of the lifecycles for VMware
products and services, please refer to:
https://lifecycle.vmware.com/#/

Sign up for VMware Security Advisories


VMware takes security seriously. VMware Security Advisories notify partners and customers of known security
vulnerabilities in VMware products. To receive new and updated VMware security notifications, sign up for VMware
Security Advisories at VMware Security Response Center.

https://lists.vmware.com/mailman/listinfo/security-announce

Translation
To the extent that this guide has been translated into any language besides English, the English version of the guide will
prevail over any inconsistencies with a non-English version of the guide.

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VMware Cloud Provider Program Reporting Requirements

The VMware vCloud Usage Meter must be used to monitor Flex Core as well as stand-alone products. Separate
license keys must be identified by the Usage Meter in order to meter the Cloud Test Demonstration Environment. In
order to report Flex Core, Service Providers must utilize the latest version of vCloud Usage Meter. Older vCloud Usage
Meter versions must be upgraded to a supported version in order to have accurate metering and to avoid compliance
issues.
Refer to Usage Meter’s supported versions and End of General Support dates here:
Product Lifecycle Matrix (vmware.com)
Refer to Usage Meter’s metering interoperability here:
https://interopmatrix.vmware.com/Interoperability
Service Providers must report their monthly usage of products to CSP-Cloud Builder Commerce Portal
(https://vcp.vmware.com) using the following methods:

• Partners that configure Single Sign-On from the Commerce Portal can login through Cloud Partner
Navigator using their VMware Customer Connect credentials.
• Partners are required to deploy and use a supported version of Usage Meter as is required in the Program
Guide and this Product Usage Guide.
• Since Usage Meter 4.X requires usage functionality in Cloud Partner Navigator as part of the architecture, all
partners are also required to use Cloud Partner Navigator service.
• Partners who run isolated environments may deploy Usage Meter in Offline Mode to manually export the
usage data and upload it from a machine that is connected to the internet. Offline mode does still require
registering the Usage Meter appliance in Cloud Partner Navigator and reports will still be generated by the
Cloud Partner Navigator service.
• Offline Mode requires that partners manually export usage details and upload the unprocessed data file
each month within 48 hours of the following month start.
o Example: Usage for August 2021 must be uploaded by 11:59 PM UTC on September 2, 2021.
• Partners that miss the 48 hours cutoff for upload will still need to upload their usage data but must open a
support ticket requesting reprocessing of the reports.
• Partners who do not run isolated environments can use the automatic upload functionality of Usage Meter 4.X
to have their usage uploaded either directly or via Proxy.
• Partners must deploy one or more Usage Meter appliances per Contract. If a partner is utilizing site reporting
in the Commerce Portal, they must deploy one or more Usage Meter appliances per site.
• Partners that utilize vSphere for hosting and Horizon View for VDI workloads must deploy the workloads in
separate vCenter Servers to accurately report usage through Usage Meter and/or manual reporting.
• Cloud Providers must deploy Demo environments on separate vCenter Servers to accurately meter their
Production Hosting environments and Demo usage based on allowance.
• Partners are required to meter all management components that oversees or touches production as well as
customer workloads.
• A copy of monthly usage report may be sent to the Aggregator in accordance with the contract between the
Aggregator and the Partner.

The total of these submissions will be used by the Aggregator to calculate the total point usage for the month. See the
Partner Connect Program Guide (https://sforce.co/2ZoTfhk) for information on the Cloud Test Demonstration
Environment.

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vCloud Usage Meter

For all products in this VMware Product Usage Guide, unless otherwise stated, monthly usage total consists of the total
of all products used. The Service Provider Program Agreement requires Service Providers to retain certain records
relating to usage. Those records include all data used for reporting, including but not limited to the Usage Meter data
and reports, and manually reported points. All data is automatically archived for 3 years. When partners opt into Cloud
Partner Navigator, it (CPN or Cloud Partner Navigator) starts archiving the usage reports for their UMs as long as they
are able to successfully send their usage to VMware. When reporting manually, save a screenshot of reported points in
a folder. Each file should be labeled with the month reported and product name. When migrating to new versions of
vCloud Usage Meter, make sure to backup data from previous versions.

Usage Meter 4.3 is now End-of-Life and no longer supported. VMware requires that Partners migrate to latest version of
Usage Meter. Usage Meter 3.6.X is no longer compatible with the SKUs in the Monthly Billing Order on the Commerce
Portal. All partners currently running UM 3.6.X to 4.3 are considered out of compliance and may be subject to a
compliance review / audit.

Partners on UM 4.X need to opt in for Cloud Partner Navigator service on the Commerce Portal for reporting as it is
essential for UM 4.X to function. Partners can opt-in to Cloud Partner Navigator by following this video
(https://www.youtube.com/watch?v=njT8XuVeW5s). Partner can take advantage of those troubleshooting and config
features by signing up here (https://cloud.vmware.com/cloud-provider-metering/).

Note: Service Providers must be registered users of VMware Customer Connect (https://customerconnect.vmware.com)
to download vCloud Usage Meter.
This section is a summary of the required information for the vCloud Usage Meter. The complete documentation is
available on Partner Central at the following locations:
1. Usage Meter User Guide and Release Notes
2. Cloud Partner Navigator User Guide
3. Usage Meter API Guide
4. Data Guidelines
5. Metering product detection whitepaper

vCloud Usage Meter Data Collected:


Usage Meter 4.X collects data from product deployments to determine consumption usage. For more information on
what data is collected, please visit: https://sforce.co/300pm5S

By installing vCloud Usage Meter (version 4.X or above), you acknowledge that you will automatically send data to
VMware. This data -
1. Confirms your installation of vCloud Usage Meter
2. Includes Raw unprocessed usage details to be used in generating a Monthly Usage Report, Customer
Monthly Usage Report, and Virtual Machine History Report.

vCloud Usage Meter Billing vRAM Calculation:


vCloud Usage Meter 4.5 (and higher versions) calculates billing RAM for the powered on VM by taking the greater value
of:
1. Reserved RAM
2. ½ of the allocated RAM

Billed RAM is billing RAM x Time in hours. The billed RAMs are summed, converted to GB and then divided by the
number of hours in the month to give the Average Billed RAM (GB) that can be found on the Monthly Usage Report.

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Once the value is taken from the two calculates above, all GB above 24 will be capped at 24GB.

Example:
During a one 30-day calendar month, a Service Provider uses Flex Core to configure her virtual machine with 16 vGB
for 15 days and 48 vGB for the remaining 15 days. The reservation level for the virtual machine is set at 75 percent for
the entire month (if no reservation is set, use 0.5 instead).
• 15 days x 24 hours x 16 vGB x 0.75 = 4,320 vGB hours
• 15 days x 24 hours x 24 vGB (48 vGB x 0.75 but capped at 24 GB) = 8,640 vGB hours
• Total vGB hours = 12,960 vGB hours
• Total points = 12,960 vGB hours ÷ 720 hours/month x 7.7* points (for Flex Core) = 138.6 points

How Information is sent to Aggregators for Billing Purposes


Service Providers report to their Aggregators in the agreed to method between them and the Aggregator. Reports
generated by the vCloud Usage Meter can be sent to Aggregators, if requested, but are not required to be sent as part
of the Program Reporting requirements.

Note: All data is due to the Aggregator by the date specified in the Aggregator contract. Service Providers must adhere
to reporting requirements that are designated in their Aggregator contract. Additionally, Service Providers must use the
vCloud Usage Meter to generate their Monthly Usage Report for billing purposes and enter their monthly usage into the
CSP-Cloud Builder Commerce Portal.

Information that is Available in the Reports


The report includes customer name, vSphere license type, if the usage is billable, and the amount of billed vRAM—
including memory cap per virtual machine—consumed for the month.

Service Providers also have the ability to filter reports as follows:


1. By customer:
a. Names: Filter based on a single customer, multiple customers, or all customers.
b. Country: Filter based on a single country, multiple countries, or all countries.
c. Postal Code: Filter based on a postal code, multiple postal codes, or all postal codes.
2. By license set: Filter based on one or more user-defined license sets.
3. By month/year: Filter based on a single month and year as well as the option to provide a range limited to
month and year.

How to Manage Customer Information


In order to prevent an excessive amount of manual data entry, vCloud Usage Meter enables users to import and export
customer lists. Users can also create, read, update, and delete customers and customer relationships to virtual machines
with the vCloud Usage Meter.
vCloud Usage Meter is included at no additional cost in the Flex Model Core.
Customer Monthly Reports is a feature found on Usage Meter 4.4 and later. For more information on how to use
Customer Rules in Usage Meter 4.X, please visit: https://www.youtube.com/watch?v=OmVTT_miEhg
To see a table of products metered and additional features of vCloud Usage Meter, please visit the product page:
https://cloudsolutions.vmware.com/cloud-provider/metering.html.

* Effective October 2022 usage reporting cycle (November 2022 billing period)

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VMware Cloud Partner Navigator

VMware Cloud Partner Navigator is a SaaS based product used for automatically filling out monthly usage reports in the
Commerce Portal. The service also provides data retention for monthly usage files for Usage Meter appliances that are
registered. Partners can sign up and receive an invitation to onboard at https://cloud.vmware.com/vcloud-usage-meter

The Cloud Partner Navigator service, used for Automatic Reporting of Cloud Provider Rental and Term usage, is
currently split across multiple portals. This is a temporary state that is undergoing some short- and long-term transitions
to simplify the experience for partners. VMware Cloud Partner Navigator is available through Cloud Partner Navigator
(CPN). Partners that need to onboard can follow these instructions: https://www.youtube.com/watch?v=9BkBxfzsZBw

As of this PUG Update:


• Features via VMware Commerce Portal (vcp.vmware.com)
o Register Usage Meter appliances for Automatic Reporting.
• Features via VMware Cloud Partner Navigator (Cloud Partner Navigator)
o Download a copy of reports.
o View Usage Meter upload status and timestamp.
o Settings to change Aria Operations & Aria Operations for Networks from vRAM to Per VM metering
(Per Usage Meter).
o Monthly vs Month Report Comparison.
o Products Deployed and Related End-of-Support Dates.

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VMware Professional Services and VMware General Support Services

VMware Professional Services and VMware General Support Services for Cloud Providers can be procured through
authorized Aggregators. Please contact your Aggregator for details on purchasing PSO credits, Technical Adoption
Managers, Professional Services and enhanced technical and extended support offerings.

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VMware Flex Model

VMware Flex Model delivers simplicity, flexibility, and value. Flex Core brings unification allowing both Service Providers
and Cloud Providers, as applicable, the option to add-on products while eliminating complex decisions. This model
promotes predictability and consistency that is built from solutions most commonly used today. With Flex Core
standardization, add-on products in Management, Metering and Billing, Networking, and Compute offer more value to you
at a 7.7* point / month baseline.

All Service Providers currently able to license under VMware Cloud Provider Program may utilize VMware Flex Model.
All products used must be reported to the Aggregator on a monthly basis. Service Providers with valid VMware Cloud
Provider Agreements will have the products with points value listed below delivered in their Customer Connect license
portals automatically, unless indicated otherwise.

Flex Model Core


(7.7* points per vGB Metered RAM per month)
Category Included Products

VMware Cloud Director

Management Aria Operations for Logs

VMware Cloud Director Availability – Migration**

Aria Operations Chargeback


Metering/Billing
vCloud Usage Meter

Networking NSX Data Center SP Base

vSphere Enterprise Plus

Compute vCenter Server Standard

Tanzu Kubernetes Grid

Support Production Level Support (includes VMware Skyline)

The Flex Model Pricing FAQ can be found on Partner Connect. If you have additional questions, please reach out to
your aggregator or VMware Business Development Manager.

* Effective October 2022 usage period (1st reporting in November 2022)


** Other VCDA features are not included

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VMware Flex Model Add-Ons
Product Name Points/Month Charged Per

VMware Aria Operations Standard 1.00

VMware Aria Operations Advanced 1.75

VMware Aria Operations Enterprise 1 3.00

VMware Aria Automation Advanced 1.75

VMware Aria Automation Enterprise 2.75

VMware Aria Operations for Networks Advanced 0.75

VMware Aria Operations for Networks Enterprise 1.50

VMware Aria Suite Standard 2.00

VMware Aria Suite Advanced 3.50

VMware Aria Suite Enterprise 4.25


1 GB Metered RAM
VMware NSX DC SP Professional 1 1.00 (Based on Average Monthly
Usage)

VMware NSX DC SP Advanced 1 3.00

VMware NSX DC SP Enterprise Plus 4.50

VMware NSX Distributed Firewall 2.50

VMware NSX Distributed Firewall with Threat Prevention 4.00

VMware NSX Gateway Firewall 6.00

VMware NSX Gateway Firewall with Threat Prevention 9.00

VMware SDDC Manager 1.00

VMware HCX for Cloud Providers 2 2.00

VMware Tanzu Application Platform 13.00

1
Aria Operations and NSX add-ons are part of Bundle-to-Flex translation built into the Commerce Portal. To manually report add-on
products in a monthly usage report, refer to Appendix A.
2
VMware HCX for Cloud Providers is a restricted product and may require validation before being provided activation and software
access. To learn more, please see the product page for VMware HCX for Cloud Providers.

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Points /
Complete Product List Month Charged Per
Management Products
VMware Cloud Director Availability - Disaster Recovery 10 Protected Virtual Machine (VM)
VMware Cloud Director Availability-- Migration 0 N/A
VMware Aria Automation Advanced 5 Virtual Machine or OSI**
VMware Aria Automation Enterprise 8 Virtual Machine or OSI**
VMware Aria Operations for Logs 4.5 Virtual Machine or OSI**
VMware Aria Operations for Networks Advanced 3 Virtual Machine per month
Virtual Machine or OSI** per
VMware Aria Operations for Networks Enterprise 5
month
Managed Virtual Machine or
VMware Aria Operations Standard 2.5
OSI**
Managed Virtual Machine or
VMware Aria Operations Advanced 6
OSI**
Managed Virtual Machine or
VMware Aria Operations Enterprise 12
OSI**
VMware Aria Operations for Integrations Standard EOA
VMware Aria Operations for Integrations Advanced 2 VM or OSI**per month

VMware Aria Operations for Integrations Enterprise 3 VM or OSI** per month

Networking & Security Management


VMware NSX Advanced Load Balancer 660 Service Core per Month
Core per month (VCF
VMware NSX Gateway Firewall
25 Deployment)
Core per month (Bare-Metal
VMware NSX Gateway Firewall
37.5 Deployment)
Core per month (VCF
VMware NSX Gateway Firewall with Threat Prevention
37.5 Deployment)
Core per month (Bare-Metal
VMware NSX Gateway Firewall with Threat Prevention
56.25 Deployment)
Storage and Availability
VMware Site Recovery Manager 24 Protected Virtual Machine (VM)
VMware vSAN Standard 0.02 GB per month for Used Capacity
VMware vSAN Advanced 0.03 GB per month for Used Capacity
VMware vSAN Enterprise 0.04 GB per month for Used Capacity

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Desktop & Application Virtualization
VMware App Volumes Standard 4 Concurrent Connection

VMware App Volumes Advanced 7 Concurrent Connection

VMware App Volumes Enterprise 9 Concurrent Connection

VMware Horizon DaaS - VDI Edition 16 Created Desktop


Created Session (including
VMware Horizon DaaS - RDSH Edition 13 Application publishing)

VMware Horizon Standard 12 Concurrent Connection

VMware Horizon Advanced 19 Concurrent Connection

VMware Horizon Enterprise 28 Concurrent Connection

VMware Horizon for Linux 7 Concurrent Connection

VMware Horizon Apps Standard 11 Concurrent Connection

VMware Horizon Apps Advanced 18 Concurrent Connection

VMware ThinApp Client 2 ThinApp Client

VMware ThinApp Packager 1 ThinApp Packager

VMware Dynamic Environment Manager 2 Named User

VMware vSAN Standard for Desktop 2 Concurrent Connection

VMware vSAN Advanced for Desktop 4 Concurrent Connection

VMware vSAN Enterprise for Desktop 5 Concurrent Connection

VMware NSX Data Center Advanced for Desktop 5 Concurrent Connection

VMware NSX Data Center Enterprise Plus for Desktop 8 Concurrent Connection

Application Modernization
Core per month (VCF or Public
VMware Tanzu Application Platform 80
Clouds Deployment)

Integrated Stack
VMware Cloud Foundation *** Core Per Month
1 GB Metered RAM (based on
SDDC Manager
1 average monthly usage)
VMware Cloud Director 12 Core Per Month

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Third-Party Products
Caveonix RiskForesight Standard 15 VM***

Caveonix RiskForesight Extended 13.5 VM***

Caveonix RiskForesight Classic 12.8 VM***

Caveonix RiskForesight Premium 12.2 VM***

Caveonix RiskForesight Global 11.6 VM***

VMware Cloud Director Data Domain Virtual Edition Standard 23.47 VM***

VMware Cloud Director Data Domain Virtual Edition Extended 9.15 VM***

VMware Cloud Director Data Domain Virtual Edition Classic 8.68 VM***

VMware Cloud Director Data Domain Virtual Edition Premium 7.98 VM***

VMware Cloud Director Data Domain Virtual Edition Global 7.04 VM***

VMware Cloud Director Data Protection Suite Standard 8.87 VM***

VMware Cloud Director Data Protection Suite Extended 3.46 VM***

VMware Cloud Director Data Protection Suite Classic 3.28 VM***

VMware Cloud Director Data Protection Suite Premium 3.02 VM***

VMware Cloud Director Data Protection Suite Global 2.66 VM***

Restricted Products
(Requires special qualification - see details on product specific pages)
VMware vCloud SP Hyper-Converged Infrastructure Bundle 6 GB Metered RAM per month

VMware vSAN Enterprise for HyperConverged Infrastructure 0.04 GB per month for Used Capacity

VMware Horizon Advanced for Hyper-Converged Infrastructure 21 Concurrent Connection

VMware Horizon Enterprise for Hyper-Converged Infrastructure 30 Concurrent Connection


Created Session (including
VMware Horizon DaaS Bundle – RDSH Edition 13
Application publishing)
VMware Horizon DaaS Bundle – VDI Edition 16 Created Desktop
Total Allocated Insurance Quota
VMware Desktop Disaster Recovery for Horizon DaaS Bundle(s) 4 for VDI and RDSH Connections
per month

**OSI stands for OS Instance. This measure is used for non-VMware environments, including physical.
*** See product-specific details. Also note: Price per point for third party products VM is different to your contracted
CSP-Cloud builder price per point.

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VMware Flex Model for Usage Meter

Flex Pricing Model is supported by Usage Meter 4.X. Any partner still operating on Usage Meter 3.6.1 will no longer be
compatible with their bill as of May 1, 2022. Partners should upgrade to the latest Usage Meter version immediately.

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Product Specific Usage Information

VMware Cloud Provider Program Specific Licensing Usage Information


The VMware Cloud Provider Program Partner Agreement provides a VMware EULA exception for Service Providers to
install and use VMware Products as part of a Hosted IT Service. Prior written approval is required from the VMware Cloud
Provider Program Office for any deviation from the requirements outlined below.
VMware Cloud Provider Program partners can only leverage VMware perpetual licenses, including OEM versions, to
support internal IT operations. Internal IT operations are any IT function that exclusively supports a system that is not
connected, either directly or in an ancillary manner, to the partner’s hosting environment. In addition, VMware perpetual
licenses may not be used to support the management or operations of an environment utilized to host for unaffiliated third
parties. Virtual machines running on hosts with perpetual license keys should be tagged in the vCloud Usage Meter and
are not considered billable.

In the VMware Cloud Provider Program, a Hosted IT Service means the provision of services created by a Service
Provider for its tenants that:

1. Provide access to compute, storage, network resources or software applications ("hosting infrastructure") from
systems that are installed and operated by Service Provider among its customers; and
2. May be accessed via the Internet, telephone or private network based.

There are two categories of Hosted IT Service architectures:

• Multi-tenant: The hosting infrastructure is hosted by Service Provider at the Service Provider's premise(s) and
shared between multiple tenants.
• Single-tenant: The hosting infrastructure is dedicated to a particular tenant and not shared with other tenant(s).
Single-tenant Hosted IT services may be delivered by the Service Provider at their premise(s) or offered as a
managed service at the tenant’s premise(s).

The VMware Cloud Provider Program allows for Service Providers to install and use VMware products as part of a Hosted
IT Service. “Hosted IT Services” means Service Provider’s internet, telephone or private network based, subscription
computing service that allows third party companies to access the processing power, computing, or software applications
from systems that are installed and operated by Service Provider. Except as expressly approved by VMware in writing,
Service Providers may install software only on hardware systems that are (a) owned or leased by Service Provider for its
dedicated use, or owned or leased by the End User for the Service Provider’s dedicated use to provide Hosted IT Services
solely to the End User and (b) located either within datacenter space owned or leased by Service Provider or on an End
User’s premises solely to provide Hosted IT Services to the End User, provided that the Service Provider maintains day-
to-day management and administrative control of the systems.
Upon request, Service Provider will promptly identify the license keys installed on the systems located at each End User
site. Service Provider shall not permit End User (or any third-party agent providing service to the End User) to access,
maintain, or otherwise use the software, except for the sole purpose of accessing the functionality of the software in the
form of hosted IT Services in accordance with the terms of the Partner Connect Program Guide
(https://sforce.co/2ZoTfhk). The Service Provider is responsible for usage reporting and all obligations of the Partner
Connect Program Guide (https://sforce.co/2ZoTfhk ) regardless of the physical location of the servers. Service Provider
will be responsible to VMware for any unauthorized installation, use, copying or distribution of the software by the End
User.

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MANAGEMENT PRODUCTS
VMware Cloud Director Availability

Description
VMware Cloud Director Availability enables Service Providers to deliver simple, secure, and
cost-effective onboarding, migration, and disaster recovery services. It supports DR and
migration from customer premises or Cloud Director organizations to:

• vSphere vCenter Server

• Cloud Director organisations

• Cloud Director service organisations using GCVE SDDC

• VMware Cloud on AWS (migration only)

In addition to the core product, Aria Operations Management Pack for Cloud Director
Availability is available. It allows cloud providers to monitor the VMware Cloud Director
Availability cloud site health state, incoming replicated workloads and provides key insights
about the state of the replications, replications resource consumption and recovery statistics for
migrations and protections.
VMware Cloud Director Availability supports integration with VMware Cloud Director Tenant App
for metering that allows the service providers to charge back their customers adding metrics
specific for VMware Cloud Director Availability as SLA profiles and Storage policy used by
replications. Tenant App has a prerequisite that Aria Operations Management Pack for VMware
Cloud Director is installed.

Point Value / Standalone


Charged Per Disaster Recovery: 10 points per protected virtual machine per month.
A protected VM is any virtual machine that is replicated from the primary site to the recovery site,
regardless of whether the VM is powered on or off, regardless of whether the VM is standalone
or belongs to vApp or vApp Template.
Migration: 0 points per migration.
To be counted as migration, the workload replication must be configured by using the button
“New migration” from the UI or by invoking an API call that sets the replication type to migration.
Components VMware Cloud Director Availability™
Reporting VMware Cloud Director Availability™ reporting consists of:
• The number of VMs under protection
• The number of VMs configured for migration (no charge)

Usage of VMware Cloud Director Availability™ is reported using Usage Meter. Please note that
usage should be reported for the following SKUs, regardless of the version in use
• VMW-VCAN-CA-C – VMware Cloud Director Availability – Disaster Recovery
• VMW-VCAN-CA-MIG-C – VMware Cloud Director Availability – Migration
The management appliances of VMware Cloud Director Availability™ must be reported
separately using your standard Flex model.
Support Production Level Support

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More For more information visit:https://www.vmware.com/products/cloud-director-availability.html ;
Information https://cloudsolutions.vmware.com

Cloud Providers who are delivering DRaaS with Cloud Director Availability can be eligible for our
Validated Service and listen on https://cloud.vmware.com/providers/draas-powered. Please see
VMware Disaster Recovery as a Service Technology Overview for more information.

Go-To-Market kits are available to help jump start your sales and marketing, these can be found
on https://partnerdemandcenter.vmware.com/ , requiring a Partner Connect account.

Checklist to make sure you and your team take full advantage of all the program initiatives
around VMware Cloud and Cloud Director Availability - DRaaS Welcome Pack

As of June 10, 2023, VMware Cloud Director Availability, versions 4.2.x and 4.3.аre no longer
available for download from VMware and have also reached End of General Support (EOGS).

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VMware Cloud Director

Description VMware Cloud Director, the strategic cloud management platform for the VMware Cloud
Provider Program, enables Service Providers to rapidly build and monetize cloud-scale,
agile, differentiated cloud environments. Cloud Director enables services providers to
deliver multi-tenant, self-service, NSX-based networking services, thus deriving additional
revenue from their Cloud Director environment.

Point Value / Charged Flex Model


Per Cloud Director is included, without additional charge, in the Flex Core
Components Cloud Director
Reporting Cloud Director must be used with the Flex Model. See reporting guidelines for details.
The standalone option is restricted and only available for certain use cases.
NVIDIA GPU VMware cloud partners planning on offering metered GPU services with NVIDIA AI
containers for inferencing and AI training are required to apply to the NVIDIA Partner
Network (NPN). The NPN program offers several programs and competencies to
differentiate partner expertise. As an NPN partner under the NVIDIA Cloud Service
Provider program and leveraging the Compute competency, you will be able to access
the latest NVIDIA AI software on the NVIDIA GPU Cloud (NGC), vGPU software for GPU
virtualization and offer NVIDIA AI Enterprise subscriptions to customers on both an
annual and monthly capacity basis. NPN partners can also access NFR licenses of
NVIDIA software at no cost for demonstration and testing purposes.

To learn more and to apply, visit the NVIDIA Partner Network site.
Support Production Level Support
More Information More information is available at VMware Cloud Provider Program Cloud Director or
https://cloudsolutions.vmware.com

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VMware Aria Automation

VMware Aria Automation is available to VMware Cloud Provider Program Service Providers in two editions:
• Aria Automation Advanced
• Aria Automation Enterprise

Features/Editions Advanced Enterprise

Points per Managed VM or OSI per Month 5 8


Flex Model Points (per GB per Month) 1.75 2.75
VMware Infrastructure Services, Cloning Only, VMware Aria ✓ ✓
Orchestrator Integration
Multi-Vendor, Multi-Cloud Infrastructure and Multi-Vendor SW ✓ ✓
Provisioning
Custom Services (XaaS), Approvals, Reclamation, Chargeback, ✓ ✓
Multi-Tenancy
IaaS services ✓ ✓
Self-service catalog ✓ ✓
Centralized policy and control ✓ ✓
Resource lifecycle management ✓ ✓
Resource rightsizing and reclamation ✓ ✓
Extensibility with Aria Automation Orchestrator and ABX ✓ ✓
VMware Solution Exchange support ✓ ✓
XaaS (Anything as a Service) ✓ ✓
Hybrid Cloud with VMware Cloud on AWS ✓ ✓

Multi-tenancy (w/ dedicated infrastructure) ✓ ✓

VMware Cloud Foundation integration ✓ ✓


Self-service networking ✓ ✓
Infrastructure as Code ✓ ✓
VMware Cloud Templates ✓ ✓
Salt Stack config ✓ ✓
Application Services, Release Automation, DevOps Integration ✓
Support for multi-cloud (w/ public cloud end points) ✓
Infrastructure pipelining (w/ Code Stream) ✓
Application provisioning and management ✓
Integration with configuration management tools ✓
Kubernetes infrastructure automation ✓
Cloud agnostic templates ✓

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VMware Aria Automation Advanced

Description VMware Aria Automation provides business agility to service providers by automating the
delivery of personalized IT services to end customers. The VMware Aria Automation, through a
self-service catalog, enables end customers to request and manage a wide range of multi-
vendor, multi-cloud, applications, infrastructure, and custom services. Policy-based governance
assures that users receive the right size resources for a given task across the service lifecycle.
To learn more about Aria Automation visit: http://www.vmware.com/products/vrealize-
automation/
Point Value / Stand Alone
Charged Per 5 Points per Managed VM or OSI per month

Flex Model Add-On


1.75 Points per 1 GB Metered RAM (based on average monthly usage)
Components VMware Aria Automation Advanced
Reporting As Aria Automation does not include vCenter Server or vSphere licensing; all use of those
products must be reported separately, in addition to the usage of the Aria Automation (based on
edition).
For manual reporting, please rely on Monthly Usage Report of any generally available vCloud
Usage Meter version. Non-supported versions of Usage Meter will result in incorrect metering
and compliancy issues.
Aria Automation 7.X and older can be metered by Usage Meter. Aria Automation 8.X requires
manual metering at this time. To manually meter for Per VM, use the license capacity used of
Aria Automation each month. Metering will be available for Aria Automation 8.X starting with
Usage Meter 4.6 for both Per VM and vRAM metrics. Metering for Aria Automation 8.X will
require configuring the Aria Suite Lifecycle Manager.
For vRAM, use the calculation of vRAM from the appendix or create a customer label (rule) in
Usage Meter relative to the area, cluster, folder, etc… where VM’s will be deployed by Aria
Automation. Use the Flex Core number of Units to report Aria Automation usage for the
associated Aria Automation Edition. Refer to Appendix A for more details.
Support Production Level Support
More https://cloudsolutions.vmware.com
Information

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VMware Aria Automation Enterprise

Description VMware Aria Automation provides business agility to service providers by automating the
delivery of personalized IT services to end customers. The VMware Aria Automation, through a
self-service catalog, enables end customers to request and manage a wide range of multi-
vendor, multi-cloud, applications, infrastructure, and custom services. Policy-based governance
assures that users receive the right size resources for a given task across the service lifecycle.
To learn more about Aria Automation visit: http://www.vmware.com/products/vrealize-
automation/
Point Value / Stand Alone
Charged Per 8 Points per Managed VM or OSI per month

Flex Model Add-On


2.75 Points per 1 GB Metered RAM (based on average monthly usage)
Components VMware Aria Automation Enterprise
Reporting As Aria Automation does not include vCenter Server or vSphere licensing; all use of those
products must be reported separately, in addition to the usage of the Aria Automation (based on
edition).
For manual reporting, please rely on Monthly Usage Report of any generally available vCloud
Usage Meter version. Non-supported versions of Usage Meter will result in incorrect metering
and compliancy issues.
Aria Automation 7.X and older can be metered by Usage Meter. vRA 8.X requires manual
metering at this time. To manually meter for Per VM, use the license capacity used of vRA each
month. Metering will be available for vRA 8.X starting with Usage Meter 4.6 for both Per VM and
vRAM metrics. Metering for vRA 8.X will require configuring the Aria Suite Lifecycle Manager.
For vRAM, use the calculation of vRAM from the appendix or create a customer label (rule) in
Usage Meter relative to the area, cluster, folder, etc… where VM’s will be deployed by Aria
Automation. Use the Flex Core number of Units to report Aria Automation usage for the
associated vRA Edition. Refer to Appendix A for more details.
Support Production Level Support
More https://cloudsolutions.vmware.com
Information

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VMware Aria Operations for Logs

Description VMware Aria Operations for Logs delivers automated log management through aggregation,
analytics and search, providing operational intelligence and enterprise-wide visibility in hybrid
cloud environments. It collects and analyzes all types of machine-generated log data (such as
application logs, network traces, configuration files, messages, and performance data and
system state dumps). By using Aria Operations for Logs with Aria Operations, service providers
can extend operational visibility and proactive management capabilities across their cloud. The
product provides flat pricing for unlimited amounts of data per VM or OSI.
Point Value / Stand Alone
Charged Per 4.5 points per managed virtual machine or OSI* per month.

Flex Model
Aria Operations for Logs is included, without additional charge, in Flex Core
Components VMware Aria Operations for Logs
Reporting As Aria Operations for Logs does not include vCenter Server or vSphere licensing; all use of
those products must be reported separately, in addition to the usage of the Aria Operations for
Logs.
When Aria Operations for Logs is used as a component of Flex Core, Usage Meter, ESXi and
vCenter Server monitoring is included in the bundle pricing for hosts using Flex Core. Any log
streams from other sources like applications, operating systems, physical devices, etc… are
reported as 1 unit per stream.

To calculate the number of units to be reported, perform any of the following:


• Total number of streams (visible on dashboard) – [# of UM’s] – {# of vCenters] – [# of
Hosts]
Or create a saved query for unique number of objects that does not contain “vmw_”
fields in the log data. Report based on the number of unique objects for the given
month time period.

Support Production Level Support

More When used with Flex Core:


Information • The Aria Operations for Logs license included in Flex Core is a "full" Log Insight
license.
• Aria Operations for Logs is priced per “pipe” of data. This means that Aria Operations
for Logs may be used to ingest log files from any source in the Service Providers
environment – some of those sources may be VMware vSphere-based and some may
not be vSphere-based.
• Examples of vSphere-based log sources include: VMs, vCenter Servers running on
hosts using Flex Core.
• Examples of non-vSphere-based log sources include: Switches/routers, ILO/iDRAC in
ESX hosts, firewall, SAN’s or storage devices.
• When reported as part of Flex Core, pricing is included for the Aria Operations for Logs
usage within the bundle, but only for vSphere-based log sources because the bundle
usage is measured by GB Metered RAM.
• However, if you are using Aria Operations for Logs as part of Flex Core but ingesting
logs from non-vSphere-based log sources, you must report this incremental non-
vSphere-based usage using the standalone product pricing at 4.5 points per managed

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virtual machine or OSI* per month (but only for the non-vSphere-based log sources).
For OSI, we use the hostname fields of ingested events.
• *OSI stands for Operating System Instance, which includes any server with an IP
address that generates logs, including network devices and storage arrays.

To learn more about Aria Operations for Logs visit:


https://www.vmware.com/products/aria-operations-for-logs.html or
https://cloudsolutions.vmware.com

*OSI stands for Operating System Instance. This measure is used for non-VMware environments, including physical.

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VMware Aria Operations for Networks

VMware Aria Operations for Networks delivers intelligent operations for software-defined networking and security,
optimizes network performance and availability with visibility and analytics across virtual and physical networks,
and provide planning and recommendations for implementing micro-segmentation security, plus operational views to
quickly and confidently manage and scale VMware NSX deployments.
Plan Micro-Segmentation and Deployment and Ensure Compliance
Comprehensive net flow assessment and analysis lets you model security groups and firewall rules. Aria Operations
for Networks collects and analyzes network flows in real time and puts them in the context of the source and
destination of the VMs and applications. Users can easily understand who is talking to whom and what flows need to
be allowed or blocked. Recommendations make micro-segmentation easier to deploy and continuous monitoring
keeps configurations in compliance over time.
Optimize Network Performance with 360 Visibility
Get converged visibility across overlay and underlay, virtual and physical, private and public clouds. Integration with
virtual (NSX) and physical layers (physical switches, routers, firewalls) connects the dots across vendors and clouds.
Ensure Health and Availability of NSX Deployment
The simple search and intuitive UI lets admins and operators easily manage and troubleshoot NSX. Best practice
checks guide users through their VXLAN and firewall implementation and alerts them to any pitfalls in their design and
implementation of NSX.
Deliver Audit and Compliance
A data center time machine tracks all changes for audit and compliance purpose. Customers can go back in time and
look at historical changes and see how each change impacted the security of a virtual machine.

VMware Aria Operations for Networks is available to Service Providers in two editions through Flex Model and
standalone:
• Aria Operations for Networks Advanced
• Aria Operations for Networks Enterprise
VMware Aria Operations for Networks Advanced is also available as part of the NSX Data Center Service Provider
Enterprise Plus edition.

Aria Aria
Features/Editions Operations
for
Operations
for
Networks Networks
Advanced Enterprise
Standalone Points (per VM or OSI per Month) 3 5
Flex Model Points (per GB per Month) 0.75 1.5
Virtual Flows (VDS IPFIX, V2V, V2P) ✓ ✓
NSX Firewall MicroSegmentation Planning and Operations (NSX IPFIX) ✓ ✓
Application Discovery Dashboard (Names, Tags, RegEx) ✓ ✓
NSX Day 2 Ops (Topology View, Health Checklist, Edge Load Balance Dashboard) ✓ ✓
Visibility Across Third Party Switches, Routers, Firewalls and Load Balancers ✓ ✓
Public APIs ✓ ✓
DNS Mapping (Import Bind File) ✓ ✓
NSX PCI Compliance Dashboard ✓
ServiceNow Integration for App Discovery ✓

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Security Planning and Visibility for VMware Cloud on AWS ✓
Amazon Web Services (AWS) ✓
VMware Cloud™ ✓
VMware Cloud on AWS Direct Connect ✓
Microsoft Azure ✓
DNS Resolution with Infoblox ✓
Physical Flows (NetFlow v7 and v9, and sFlow) ✓
Visibility for VMware Tanzu, Kubernetes and Red Hat OpenShift ✓
Network and Security Analytics (Top Talkers, Anomalies, Outlier Detection, etc.) ✓
Configurable and Extended Retention Period for Data ✓
Cisco ACI, BGP-EVPN Underlay Visibility ✓
Aria Operations Manager™ Integration ✓

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VMware Aria Operations for Networks Advanced

Description VMware Aria Operations for Networks Advanced delivers intelligent operations for software-
defined networking and security, optimizes network performance and availability with visibility
and analytics across virtual and physical networks, and provide planning and recommendations
for implementing micro-segmentation security, plus operational views to quickly and confidently
manage and scale VMware NSX deployments.
Standalone
Point Value / 3 points per managed Virtual Machine (VM) per month or Operating System Instance (OSI) per
Charged Per month

Flex Model Add-On


0.75 Points per 1 GB Metered RAM (based on average monthly usage)
Components VMware Aria Operations for Networks Advanced

Reporting Service Providers must manually report the number of virtual machines or Operating System
Instances (OSIs) being monitored by Aria Operations for Networks Advanced using standalone
product pricing in the VMware Cloud Provider Program Commerce Portal. There is no
automated report that keeps track of the number of managed VMs at this time, so it is the
Service Provider’s responsibility to accurately track and report this information each month.
The number of virtual machines being monitored can be viewed in the Aria Operations for
Networks user interface by running a UI search query for “count of vmware vms”. This is the
number that should be reported to VMware.

Support Production Level Support

More For more detailed product information on Aria Operations for Networks Advanced go to the
Information VMware web site: https://www.vmware.com/products/aria-operations-for-networks.html or
https://cloudsolutions.vmware.com

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VMware Aria Operations for Networks Enterprise

Description VMware Aria Operations for Networks Enterprise delivers intelligent operations for software-
defined networking and security, optimizes network performance and availability with visibility
and analytics across virtual and physical networks, and provide planning and recommendations
for implementing micro-segmentation security, plus operational views to quickly and confidently
manage and scale VMware NSX deployments.
Point Value / Standalone
Charged Per 5 points per managed Virtual Machine (VM) per month or Operating System Instance (OSI) per
month

Flex Model Add-On


1.5 Points per 1 GB Metered RAM (based on average monthly usage)
Components VMware Aria Operations for Networks Enterprise
Reporting Service Providers must manually report the number of virtual machines or Operating System
Instances (OSIs) being monitored by Aria Operations for Networks Enterprise using standalone
product pricing in the VMware Cloud Provider Program Commerce Portal. There is no
automated report that keeps track of the number of managed VMs at this time. It is the Service
Provider’s responsibility to accurately track and report this information each month.

The number of virtual machines being monitored can be viewed in the Aria Operations for
Networks user interface by running a UI search query for “count of vmware vms”. This is the
number that should be reported to VMware.

Support Production Level Support


More For more detailed product information on Aria Operations for Networks Enterprise go to the
Information VMware web site: https://www.vmware.com/products/aria-operations-for-networks.html or
https://cloudsolutions.vmware.com

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VMware Aria Operations

VMware Aria Operations delivers Self-Driving operations management across physical, virtual, and cloud
infrastructures – from on-premises VMware vSphere management to planning migration and capacity and what-if
scenarios across VMware Cloud on AWS, Microsoft Azure, Google Cloud Platform, IBM Cloud, and more. It correlates
data from enterprise applications to storage utilization in a unified, easy-to-use management console that
provides actionable recommendations over performance, capacity, and configuration, with predictive analytics driving
proactive action and policy-based automation.

vCenter servers that are not monitored by vCloud Usage Meter using Aria Operations will always be reported as a
standalone line item on the monthly usage report.

Actual capabilities of Aria Operations Manager vary by edition. License keys for Aria Operation 8.x will also work for
Aria Operations 7.x.

VMware Aria Operations is available to Service Providers in four editions (Please refer to the table below):
· Aria Operations Chargeback
· Aria Operations Standard
· Aria Operations Advanced
· Aria Operations Enterprise

Aria Aria Aria Aria


Operations Operations Operations Operations
Features/Editions Chargeback Standard Advanced Enterprise
Standalone N/A 2.5 6 12
Points per Managed VM or OSI per Month
Flex Model Part of
Flex Core
1.00 1.75 3.00
Points per GB per Month
Pricing and chargeback billing for VMware Cloud
✓ ✓ ✓ ✓
Director and vCenter
Scale Out Operations Platform ✓ ✓ ✓

Single Sign-On ✓ ✓ ✓

Remote Collectors ✓ ✓ ✓
Visualization: Out-of-the Box Dashboards, Views,
✓ ✓ ✓
Reports, Heat Map, Performance Charts
Performance Monitoring and Analytics ✓ ✓ ✓
vSphere Security and Compliance, including DISA,
✓ ✓ ✓
FISMA, ISO, CIS, PCI and HIPAA
Real-Time Predictive Capacity Management Including
✓ ✓ ✓
Trending, Metering, Right-Sizing, Optimization
Overall Data Center Cost Views ✓ ✓ ✓

What-If Scenarios for Adding / Removing VMs ✓ ✓ ✓

Manual Workload Optimization ✓ ✓ ✓

Predictive DRS and DRS management ✓ ✓ ✓

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Aria Aria Aria Aria
Operations Operations Operations Operations
Features/Editions Chargeback Standard Advanced Enterprise
Standalone N/A 2.5 6 12
Points per Managed VM or OSI per Month
Flex Model Part of
Flex Core
1.00 1.75 3.00
Points per GB per Month

Guided Remediation ✓ ✓ ✓
Aria Operations for Logs
✓ ✓ ✓
Integration

vSAN Overview and Migration Dashboard ✓ ✓ ✓

Built-in High Availability (Automated Failover of Platform


✓ ✓
Nodes)
Customizable Dashboards, Reports and Views ✓ ✓

Super Metrics, Metric Correlation, Relationship Mapping ✓ ✓


Advanced APIs: Resource/Data Addition, Report
✓ ✓
Generation, etc.
Fine-Grained Cost Analytics for Reclamation, Planning
✓ ✓
and Public Cloud Cost Comparison
What-If Scenarios:
- Hardware Procurement and Decommission
- Adding vSAN Capacity
✓ ✓
- Migration to VMware Cloud on AWS; AWS, Azure,
Google, IBM or
CSP-cloud builder and custom clouds
Custom VM Profiles ✓ ✓

Multiple What-If Stacked Scenarios ✓ ✓


Business and Operational-Intent Based Automated and
✓ ✓
Schedulable Workload Balancing
Integration with Aria Automation for Initial and Ongoing
✓ ✓
Workload Placement
Host-Based Placement ✓ ✓

Automated Actions ✓ ✓
vSAN : Workload Balancing, Performance,
Capacity/Cost management, ,Planning, Troubleshooting ✓ ✓
and Compliance
Monitoring of OS Resources (CPU, Disk, Memory,
✓ ✓
Network)
SDDC and CloudPod Health Management Pack ✓ ✓

Aria Automation Orchestrator™ Management Pack ✓ ✓


VMware Site Recovery Manager™ and vSphere
Replication™ ✓ ✓
Management Packs
Custom Compliance Templates ✓ ✓

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Aria Aria Aria Aria
Operations Operations Operations Operations
Features/Editions Chargeback Standard Advanced Enterprise
Standalone N/A 2.5 6 12
Points per Managed VM or OSI per Month
Flex Model Part of
Flex Core
1.00 1.75 3.00
Points per GB per Month

Automated Compliance Drift Remediation ✓ ✓


Service Discovery and Application Dependency
✓ ✓
Mapping
ServiceNow Integration ✓ ✓

VMware Skyline Integration ✓ ✓


VMware and Third-Party Infrastructure Management
Packs: Storage, Networking, Converged/Hyper ✓ ✓
Converged as well as Non-vSphere Hypervisors
Kubernetes Management Pack: Monitoring for VMware
Tanzu™
Kubernetes Grid™, OpenShift, Kubernetes on Amazon ✓ ✓
EC2,
Azure, Google VMs and Others
Out-of-the-Box Discovery, Monitoring and

Troubleshooting for Packaged Applications
VMware Cloud on AWS: Workload Balancing,
Performance,
✓ ✓
Capacity/Cost Management, Planning, Troubleshooting
and Compliance

Aria Automation™ Integration ✓ ✓

Continuous Availability ✓

Out-of-the-Box and Aria Operations for Networks Based


Discovery,

Monitoring and Troubleshooting for Packaged
Applications
Integration with Aria Cost powered by CloudHealth ® by

VMware
Multi-Cloud Monitoring via Native (AWS, Azure) and

VMware Management Packs (Google Cloud Platform)

VMware Care System Analytics Management Packs ✓

VMware and Third-Party Database, Middleware



and Application Management Packs

Aria Operations for Networks Integration ✓

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VMware Chargeback Edition (previously Tenant App)

VMware Chargeback can be backed by different editions of Aria Operations and that decides the capabilities available
to a provider. The most basic edition included in CSP-Cloud Builder Flex Core is referred to as the “Chargeback”
edition. In this case, Aria Operations VA does not provide a UI of its own, and the only way to configure functionalities
is using VMware Chargeback.

When using regular editions of Aria Operations (Standard, Advanced and Enterprise), they provide functionality as
described here: https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/products/vmware-vrealize-
operations-datasheet.pdf. (i.e. In a VMware Chargeback setup with a VMware Chargeback VA, and a VMware Aria
Operations VA running “Standard” edition, logging into Aria Operations using the Aria Operations URL, provides the
functionalities exposed in the data sheet.)

However, some of the VMware Chargeback features themselves are dependent on these editions. Below we describe
them by picking the items from Datasheet that affect VMware Chargeback features.

Aria Aria Aria Aria


Operations Operations Operations Operations
Features/Editions Chargeback Standard Advanced Enterprise
OOTB Dashboards for Organization, VDC, vAPP, VMs and
others in VMware Chargeback ✓1 ✓1
Metric Selector to show metrics to Provider and Tenant inside
VMware Chargeback ✓4 ✓2 ✓3
Pricing for Infrastructure (vCPU, Memory, Storage) and
additional services of vCloud Director
✓ ✓ ✓ ✓
Bill generation for Infrastructure (vCPU, Memory, Storage) and
additional services of vCloud Director
✓ ✓ ✓ ✓

Bill access for Tenants using VCD plugin ✓ ✓ ✓ ✓

Provider Access to OOTB Reports ✓4 ✓ ✓

Tenant Access to OOTB Report using VCD Plugin ✓ ✓


Provider and Tenant Access to Custom reports templates in
VMware Chargeback
✓ ✓
Super Metric and OS Level metric-based reports for Provider
and Tenant
✓ ✓

Provider Access to OOTB Alert definitions ✓4 ✓ ✓


Provider and Tenant Access to Custom Alert definitions in
VMware Chargeback
✓ ✓
Provider and Tenant Access to Super metric based and OS
Metric based Alert definitions in VMware Chargeback
✓ ✓

Provider’s Control on what metrics are shown to Tenants ✓ ✓

Notes
1
Available from both VMware Chargeback and Aria Operations
2
Custom Super Metrics & OS Level Resource Metrics
3
Near real time metrics (20 s granularity) & APM (App Dynamics, DataDog etc.) Metrics
4
Available from Aria Operations UI for Provider, cannot be exposed to Tenants using VMware Chargeback CSP-CLOUD BUILDER

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PRODUCT USAGE GUIDE
VMware Aria Operations Chargeback

Description VMware Aria Operations Chargeback is applicable to Service Providers who want cost visibility
and chargeback functions for their tenants.
Point Value /
Charged Per Standalone
Not Available

Flex Model Core


Included at no cost
Components VMware Aria Operations Manager Chargeback Edition
Reporting All currently supported versions of Usage Meter and Aria Operations 7.5 or later versions
recognize the Chargeback edition as part of the Flex core and there is no change to metering.
There is no license key required for the Tenant App appliance. There is a license key required for
the Aria Operations appliance - the required license is “Aria Operations for Chargeback Per
Processor”. This license will enable the Tenant App to access metrics from Aria Operations. The
Aria Operations appliance will not be directly accessible. Please follow these procedures when
you have a Chargeback License and do not have access to the user interface of Aria Operations
Manager. All configuration, management, and user access are via the Tenant App
appliance. There is no cost associated with this license type when using the Flex Model.
If you already use any other Aria Operations license type (Standard, Advanced or Enterprise),
there is no requirement to add the "Aria Operations for Chargeback Per Processor" license. The
Tenant App can be enabled based on the existing license.
For detailed configuration instructions, see the “Using Aria Operations Tenant App as a Service
Provider” document.
Support Production Level Support

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VMware Aria Operations Standard

Description VMware Aria Operations Standard is applicable to Service Providers who need monitoring,
performance, compliance and capacity optimization for their need enterprise applications and
virtual machines.
Point Value / Standalone
Charged Per 2.5 points per managed VM or OSI per month

Flex Model Add-On


1 Point per 1 GB Metered RAM (based on average monthly usage)
Components VMware Aria Operations Manager Standard Edition
Reporting As Aria Operations does not include vCenter Server or vSphere licensing; all use of those
products must be reported separately, in addition to the usage of the Aria Operations. The
standalone version of Aria Operations Standard Edition is reported based on monthly average of
hourly count of VMs being managed in the month. Refer to Appendix A for more details.
All paid editions of Aria Operations are metered as a Flex Pricing Model Add-On by default and
charged per GB of Metered RAM (based on average monthly usage). Partners can configure the
Usage Meter settings on Cloud Partner Navigator to prefer Per VM metering.
Managed vs Unmanaged:
• Managed: Any Virtual Machine on a vCenter Server and Aria Operations Manager that
is metered by the same Usage Meter, when Usage Meter is configured for “Per VM”
metering
• Unmanaged: Any Virtual Machine on a Aria Operations Manager but is not in any
vCenter Server metered by the same Usage Meter. These VM’s will appear
automatically as Per VM based metering, even if the default vRAM-based metering is
configured.
Support Production Level Support
More Get more out of Aria Operations with third-party integrations and product extensions that enable
Information comprehensive visibility across applications and infrastructure in one place with dashboards,
reports, alerts, and remediation actions. Refer to the VMware Marketplace for information on
Aria Operations Management Packs. Additional information on Aria Operations can be found
here: https://cloudsolutions.vmware.com

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VMware Aria Operations Advanced

Description VMware Aria Operations Advanced is applicable to Service Providers who need virtual and
physical infrastructure operations management capabilities including monitoring, performance,
compliance and capacity optimization for their enterprise applications and virtual machines.
Point Value / Standalone
Charged Per 6 points per managed VM or OSI per month

Flex Model Add-On


1.75 Points per 1 GB Metered RAM (based on average monthly usage)
Components VMware Aria Operations Advanced Edition
Reporting As Aria Operations does not include vCenter Server or vSphere licensing; all use of those
products must be reported separately, in addition to the usage of the Aria Operations. The
standalone version of Aria Operations Advanced Edition is reported based on monthly average
of hourly count of VMs being managed in the month. Refer to Appendix A for more details.
All paid editions of Aria Operations are metered as a Flex Pricing Model Add-On by default,
charged per GB of Metered RAM (based on average monthly usage). Partners can configure the
Usage Meter settings on Cloud Partner Navigator to prefer Per VM metering.
Managed vs Unmanaged:
• Managed: Any Virtual Machine on a vCenter Server and Aria Operations Manager that
is metered by the same Usage Meter, when Usage Meter is configured for “Per VM”
metering
• Unmanaged: Any Virtual Machine on an Aria Operations Manager but is not in any
vCenter Server metered by the same Usage Meter. These VM’s will appear
automatically as Per VM based metering, even if the default vRAM-based metering is
configured
Support Production Level Support

More Get more out of Aria Operations with third-party integrations and product extensions that enable
Information comprehensive visibility across applications and infrastructure in one place with dashboards,
reports, alerts and remediation actions. Refer to the http://marketplace.cloud.vmware.com/ on
Aria Operations Management Packs. Additional information on Aria Operations can be found
here: https://cloudsolutions.vmware.com

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VMware Aria Operations Enterprise

Description VMware Aria Operations Enterprise is applicable to Service Providers who want hybrid cloud
infrastructure operations management capabilities including operating system and application-
level monitoring, performance, compliance and capacity optimization.

Point Value / Standalone


Charged Per 12 points per managed VM or OSI per month.

Flex Model Add On


3 Points per 1 GB Metered RAM (based on average monthly usage)

Components VMware Aria Operations Enterprise Edition

Reporting As Aria Operations does not include vCenter Server or vSphere licensing; all use of those
products must be reported separately, in addition to the usage of the Aria Operations. The
standalone version of Aria Operations Enterprise Edition is reported based on monthly average
of hourly count of VMs being managed in the month. Refer to Appendix A for more details.

All paid editions of Aria Operations are metered as a Flex Pricing Model Add-On by default,
charged per GB of Metered RAM (based on average monthly usage). Partners can configure the
Usage Meter settings on Cloud Partner Navigator to prefer Per VM metering.
Managed vs Unmanaged:
• Managed: Any Virtual Machine on a vCenter Server and Aria Operations Manager that
is metered by the same Usage Meter, when Usage Meter is configured for “Per VM”
metering
• Unmanaged: Any Virtual Machine on an Aria Operations Manager but is not in any
vCenter Server metered by the same Usage Meter. These VM’s will appear
automatically as Per VM based metering, even if the default vRAM-based metering is
configured.

Support
Production Level Support

More Get more out of Aria Operations with third-party integrations and product extensions that enable
Information comprehensive visibility across applications and infrastructure in one place with dashboards,
reports, alerts and remediation actions. Refer to VMware Marketplace for information on Aria
Operations Management Packs. Additional information on Aria Operations can be found here:
https://cloudsolutions.vmware.com

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VMware Aria Suite

Description VMware Aria® Suite is an enterprise ready cloud management platform that helps enterprise IT
teams and service providers enable developers to build VM quickly and easily and container-
based applications in any private, public, or hybrid cloud with secure and consistent operations.
It provides a comprehensive management for IT services on VMware vSphere® and other
hypervisors, physical infrastructure, containers, OpenStack, and external clouds such as
VMware Cloud™ on AWS, Azure, and Google Cloud Platform, all with a unified management
experience.
VMware Aria Suite delivers an enterprise proven hybrid cloud management platform which
includes the following products includes the following products: Aria Automation, Aria
Operations, Aria Operations for Logs and Aria Lifecycle Manager. Aria Suite is available in 3
editions
• Standard
• Advanced
• Enterprise
Each edition includes different products. Service Provider should refer to Compare section here
https://www.vmware.com/products/aria-suite-vcloud-suite.html to choose from the three Aria
Suite editions to meet their specific needs.
Point Value / Flex Model Add-On
Charged Per • Aria Suite Standard: 2 Points per 1 GB of Metered RAM (based on average monthly
usage)
• Aria Suite Advanced: 3.5 Points per 1 GB of Metered RAM (based on average monthly
usage)
• Aria Suite Enterprise: 4.25 Points per 1 GB of Metered RAM (based on average
monthly usage)
Application Monitoring Add-on
• Aria Operations Standard: 1 Points per 1 GB of Metered RAM (based on average
monthly usage)
• Aria Operations Advanced: 1.75 Points per 1 GB of Metered RAM (based on average
monthly usage)
Components VMware Aria Suite
Reporting Service Providers must manually report the number of GB of Metered RAM being monitored by
Aria Suite. There is no automated report that keeps track of the number of GB of Metered RAM
monitored by Aria Suite at this time. It is the Service Provider’s responsibility to accurately track
and report this information each month.

Partners are recommended to adjust the Aria Operations usage from the Aria Operations SKU to
the Aria Suite SKU.
Support Production Level Support
More For more detailed product information on Aria Suite, go to the VMware web site: VMware Aria
Information Suite or https://cloudsolutions.vmware.com

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Standard Advanced Enterprise
VMware Aria Suite Editions
Aria Suite Lifecycle Manager ✓ ✓ ✓

Aria Operations for Logs ✓ ✓ ✓

Aria Operations Advanced ✓ ✓

Aria Automation Advanced ✓

Aria Operations Enterprise ✓

Aria Automation Enterprise ✓

PLU for 1 vSphere CPU or 15 non-vSphere OSIs

Note: Application Monitoring is included in the Aria Operations Enterprise edition and is available as an add-on for the
Aria Suite Standard and Advanced editions.

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VMware Aria True Visibility Suite

VMware Aria True Visibility Suite provides additional value to Aria Operations by providing Service Provider partners
with advanced analysis, capacity planning, monitoring, reporting, and alerting for the entire infrastructure. True Visibility
Suite provides comprehensive storage, compute, network, converged infrastructure, container, database, and
application monitoring within Aria Operations, enabling staff to monitor and troubleshoot their entire infrastructure within
one tool. Actual capabilities of Aria Operations Manager vary by edition.
VMware Aria True Visibility Suite is available to VMware Cloud Provider Program Service Providers in two editions:
• VMware Aria True Visibility Suite Advanced
• VMware Aria True Visibility Suite Enterprise

True Visibility Suite Standard is no longer available as a standalone product and the Compute and Storage
management packs are now included in Aria Operations licensing.

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VMware Aria True Visibility Suite Advanced

Description VMware Aria True Visibility Suite Advanced Edition includes everything from the Standard
Edition, plus additional storage, network, converged, Hyper-Converged, virtualization, and
container integrations such as NetApp FAS, Cisco Nexus, F5 BIG-IP, FlexPod, Pivotal, and
more.
Point Value / 2 points per VM or OSI per month, subject to normal provider tier discounts.
Charged Per
Components Technology Modules
• Connectors
• Network
• Virtualization, Container, Cloud
Reporting Monthly usage of True Visibility Suite is aligned with the usage and monitoring of objects in the
technical modules. Partners are expected to pay for the suite edition based on the technical
modules used. Partners using only the modules included in the Components list should report
under Aria True Visibility Suite Advanced.

Partners must aggregate the total number of Usage units under the “Usage Metric” of the
related technology modules.

Follow the usage reporting instructions for Aria True Visibility Suite included in Appendix B.
Reporting for True Visibility Suite is manual and is not captured by the Usage Meter.
Support VMware Production Level support.

More Information Limitations


Service Providers must have Aria Operations in order to use True Visibility Suite. True Visibility
Suite edition may not exceed the Service Provider’s Aria Operations edition. Example: A
Service Provider with Aria Operations Standard may not use True Visibility Advanced or
Enterprise.

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VMware Aria True Visibility Suite Enterprise

Description VMware Aria True Visibility Suite Enterprise Edition includes everything from Standard and
Advanced Edition, plus database, big data, platform, and application integrations including
Oracle Database, Microsoft SQL, Amazon, SAP, and more.
Point Value / 3 points per VM or OSI per month, subject to normal provider tier discounts.
Charged Per
Components VMware Aria True Visibility Suite Enterprise
Reporting Monthly usage of True Visibility Suite is aligned with the usage and monitoring of objects in the
technical modules. Partners are expected to pay for the suite edition based on the technical
modules used. Partners using only the modules included in the Components list should report
under Aria True Visibility Suite Advanced.

Partners must aggregate the total number of Usage units under the “Usage Metric” of the related
technology modules.

Follow the usage reporting instructions for Aria True Visibility Suite included in Appendix B.
Reporting for True Visibility Suite is manual and is not captured by the Usage Meter.
Support VMware Production Level support.

More Limitations:
Information Service Providers must have Aria Operations in order to use True Visibility Suite. True Visibility
Suite edition may not exceed the Service Provider’s Aria Operations edition. Example: A Service
Provider with Aria Operations Standard may not use True Visibility Advanced or Enterprise.

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NETWORKING AND SECURITY
MANAGEMENT
VMware NSX

Description VMware NSX is the network virtualization platform for the Software-Defined Data Center,
delivering the operational model of a virtual machine for entire networks. The information in
this section applies to both NSX for vSphere (NSX-V) legacy editions and VMware NSX-T
Data Center.

Point Value / VMware NSX Data Center is available for consumption as part of the Flex Model. Point value
Charged Per and pricing is provided in four editions based on average monthly usage:

• NSX Data Center SP Enterprise Plus (Add-on): 4.5 Points per 1 GB Metered RAM

• NSX Data Center SP Advanced (Add-on): 3 Points per 1 GB Metered RAM

• NSX Data Center SP Professional (Add-on): 1 Points per 1 GB Metered RAM

• NSX Data Center SP Base (Part of Core): Included at no additional cost

The new NSX Data Center SP editions are only available in Flex model. The NSX Data Center
SP editions are only effective with NSX-v 6.4.1 or later and NSX-T 2.2 or later.

Components VMware NSX for Cloud Providers editions includes the following products:

• VMware NSX Data Center

Accessing & Service Providers can download either NSX-V or NSX-T with any of the NSX editions. Please
Deploying use the following product licenses for each of the editions:
• NSX DC SP Base per Processor for CSP-Cloud Builder program only
• NSX DC SP Advanced per Process for CSP-Cloud Builder program only
• NSX DC SP Professional per Processor for CSP-Cloud Builder program only
• NSX DC SP Enterprise+ per Processor for CSP-Cloud Builder program only

Reporting Usage of VMware NSX for vSphere (NSX-V) and VMware NSX-T Data Center is reported
using Usage Meter. All instances must be configured using the latest supported version of
Usage Meter.

Support VMware Production Level Support.

Eligibility VMware NSX is available to all CSP-Cloud Builder Cloud Providers.

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More Information For more detailed information on the product use case and benefits of VMware NSX, please
go to:

• Product Datasheet:
https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/products/nsx/v
mware-nsx-datasheet.pdf

• Product Page:
https://www.vmware.com/products/nsx.html

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Features / Editions
The following table provides a complete listing of features for the various editions of VMware NSX specific to the Flex
Model usage in CSP-CLOUD BUILDER.

NSX DC NSX DC NSX DC NSX DC


SP Base SP Prof. 6 SP Adv. SP Ent. Plus

Flex Model Included Add-on to Flex Add-on to Flex Add on to Flex


Points per GB per Month 1 (No Charge) 1 Points 3 Points 4.5 Points

Distributed Switching and Routing ✓ ✓ ✓ ✓

NSX Gateway Firewall (Stateful) 2 ✓ ✓ ✓ ✓

NSX Gateway NAT ✓ ✓ ✓ ✓

Software L2 Bridging to Physical


✓ ✓ ✓ ✓
Environment

Dynamic Routing with ECMP (Active-


✓ ✓ ✓ ✓
Active)

Integration with Cloud Management


✓ ✓ ✓ ✓
Platforms

IPv6 with Static Routing and Static IPv6


✓ ✓ ✓ ✓
Allocation

VPN - L3 (IPsec VPN and SSL VPN) 3 ✓ ✓ ✓ ✓

Load Balancing (NSX Advanced Load


✓ ✓ ✓ ✓
Balancer Basic Edition) 4

VPN - L2 (L2VPN) ✓ ✓ ✓

Distributed Firewalling for VMs 2 ✓ ✓ ✓

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NSX DC NSX DC NSX DC NSX DC
SP Base SP Prof. 6 SP Adv. SP Ent. Plus

Flex Model Included Add-on to Flex Add-on to Flex Add on to Flex


Points per GB per Month 1 (No Charge) 1 Points 3 Points 4.5 Points

Integration with Distributed Firewall (Active


Directory, VMware AirWatch, Endpoint Protection ✓ ✓
and Third-Party Service Insertion)

Container Networking and Security ✓ ✓

Multi-vCenter Networking and Security ✓ ✓

IPv6 with Dynamic Routing, Dynamic IPv6


✓ ✓
Allocation and Services

Context-aware Micro-Segmentation (Basic


L7 Application Identification, RDSH, ✓ ✓
Protocol Analyzer)

Multi-vCenter Networking and Security ✓ ✓

IPv6 with Dynamic Routing, Dynamic IPv6


✓ ✓
Allocation and Services

Context-aware Micro-Segmentation (Basic


L7 Application Identification, RDSH, ✓ ✓
Protocol Analyzer)

Distributed FQDN Whitelisting ✓ ✓

VRF (Tier-0 VRF Gateway) ✓ ✓ ✓

Federation ✓

Ethernet VPN (EVPN) ✓

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NSX DC NSX DC NSX DC NSX DC
SP Base SP Prof. 6 SP Adv. SP Ent. Plus

NSX Intelligence

VM-to-VM Traffic Flow Analysis ✓

Firewall Visibility 2 ✓

Automated Security Policy ✓

Rule and Group Recommendation Analytics ✓

Aria Network Insight Advanced ✓

VMware HCX Advanced ✓

Notes
1
Per 1 GB Metered RAM (based on average monthly usage)
2 Thiscomponent provides baseline firewall features and capabilities as part of the Flex Model. For a comprehensive list of NSX DC edition
firewall capabilities included in Flex Model, please refer to the following link: https://kb.vmware.com/s/article/86095. To leverage enhanced
firewall security features (e.g. IPS/IDS, etc) please refer to the dedicated NSX Distributed Firewall and NSX Gateway Firewall product
sections of the PUG for more information on these dedicated products.
3
SSL VPN support in the NSX Data SP Base edition is limited to SSL VPN on NSX-v only
4
NSX Advanced Load Balancer Basic Edition is included in NSX-DC SP Base as a replacement for NSX-T load balancer
5
NSX Cloud is not included in CSP-Cloud Builder NSX
6 NSX Professional is now offered at 1 Pts

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VMware NSX Advanced Load Balancer (Avi Networks Load Balancer)

Description VMware NSX Advanced Load Balancer (previously Avi Networks Load Balancer) uses a
software-defined architecture that provides a complete suite of rich capabilities for Service
Providers looking to deliver basic and advanced load-balancing functionality for internal
infrastructure as well as customer tenant environments, including L4-L7 load balancing, web
application firewall, container ingress, GSLB, real-time application analytics and more.

Point Value / VMware NSX Advanced Load Balancer is available for consumption on a per Service Core /
Charged Per per month basis. A Service Core is a vCPU, and each Service Engine can be allocated one or
more Service Cores.
• 660 Points per Service Core per month

Please see tables in “Features and Editions” section below for additional pricing information.

Components • VMware NSX Advanced Load Balancer editions include the following product components:

• VMware NSX Advanced Load Balancer

Please see tables in “Features and Editions” below for more information on the various edition
features based on your deployment method.

Accessing & Standalone


Deploying To access NSX Advanced Load Balancer, please use the license keys provided through CSP-
Cloud Builder BOM on customerconnect.vmware.com

VCD 10.3 and lower


Only the NSX Advanced Load Balancer Basic Edition is supported for use with VCD 10.3 or
lower. To leverage and consume Enterprise features, Service Providers must upgrade to VCD
10.4 and make use of the Premium feature sets enabled by way of a tagging system provided
within VCD and NSX Advanced Load Balancer.

VCD 10.4 and higher


Starting with VCD 10.4 or higher, the NSX Advanced Load Balancer controller must be
licensed with Enterprise only. Basic Edition licensing keys are no longer required. Service
Providers can now define a default feature tag of “Standard” or “Premium” to define the
feature sets for Service Engine Groups (SEGs). Please refer to the NSX Advanced Load
Balancer user guide for more information on how to change and modify the feature tagging.

Reporting Usage of NSX Advanced Load Balancer is reported using latest version of Usage Meter. For manual
metering please refer to the section titled “Manually Collecting Usage Data for NSX Advanced Load
Balancer in Appendix B of this document.

Support VMware Production Level Support

Eligibility VMware NSX Advanced Load Balancer is available to all CSP-Cloud Builder Cloud Providers.

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More Information For more detailed information on the product use case and benefits of VMware NSX
Advanced Load Balancer please go to:
• Product Page:
https://www.vmware.com/products/nsx-advanced-load-balancer.html

• Datasheet:
https://info.avinetworks.com/hubfs/Avi_Website_Resource_Center/avi-vantage-
platform-data-sheet.pdf

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Features / Editions
The following tables provide a complete listing of features for the various editions of NSX Advanced Load Balancing
specific to CSP-Cloud Builder usage. Use the correct table for your deployment method (Standalone, VCD 10.3.x or
lower, VCD 10.4.x or higher)

Standalone

NSX Advanced Load Balancer NSX Advanced Load Balancer


Basic License Enterprise License

Price Per Unit Per Month Included (No Charge) 660 Points (Per Core)

Application Types

TCP ✓ ✓
UDP ✓ ✓
TCP Proxy ✓ ✓
TCP + TLS ✓ ✓
HTTP ✓ ✓
HTTPs ✓ ✓
Websockets ✓ ✓
HTTP2 ✓
gRPC ✓

Load Balancing Algorithms

Round Robin ✓ ✓
Least Connections ✓ ✓
Consistent Hash ✓ ✓
Least Load ✓ ✓
Fewest Server ✓ ✓

Traffic Shaping

Session Affinity ✓ ✓
Blue Green Deployments ✓
Canary Deployments ✓

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Traffic Shaping

Session Affinity ✓ ✓
Blue Green Deployments ✓
Canary Deployments ✓

Traffic Routing

Headers/Cookies based Routing ✓ ✓


Query String based routing ✓ ✓
HTTP Method based routing ✓ ✓
Client IP based routing ✓ ✓
Host Based routing ✓
Path Based routing ✓

Pool Health

Health Checks Limited ✓


Retries ✓
Other
Wild Card Certificates ✓ ✓
SNI Support Limited ✓

Client-Side Traffic Controls

Timeouts ✓ ✓
L3 – L7 ACL ✓
L4 Rate Limiting ✓
L7 Rate Limiting ✓

Ingress Security

Safe-list / Block-list ✓ ✓
Web Application Firewall ✓

Authentication & Authorization

Base Auth ✓
Client Certificate ✓
JWT ✓
LDAP ✓
SAML ✓

Analytics & Visibility

Rich Telemetry ✓
Real-Time Metrics ✓
Health Score ✓

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Request for HTTP Applications ✓
Log Analytics ✓
Client Insights ✓

Software-Defined Platform

Config Audit Test ✓ ✓


High Availability Limited ✓
Role Base Access Control Limited ✓
Tenancy ✓
Per Tenant Upgrade ✓
Automated Capacity Management ✓
Automated Application Placement ✓
Application Autoscaling ✓

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Integrated with VCD 10.3.x and lower

NSX Advanced Load Balancer NSX Advanced Load Balancer


Basic License Enterprise License

Price Per Unit Per Month Included (No Charge) 660 Points (per Core)

Application Types
TCP ✓ ✓

UDP ✓

TCP Proxy ✓ ✓

TCP + TLS ✓

HTTP ✓

HTTPs ✓

Load Balancing Algorithms

Round Robin ✓ ✓

Least Connections ✓ ✓

Consistent Hash ✓ ✓

Least Load ✓

Fewest Server ✓

Persistence
Session Affinity ✓ ✓

Custom HTTP Header ✓

TLS ✓

Pool Health

Health Checks ✓ ✓

Analytics & Visibility

Rich Telemetry ✓

Infrastructure Resiliency

Active / Standby ✓ ✓

Active / Active ✓

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Integrated with VCD 10.4.x and higher

NSX Advanced Load-Balancer NSX Advanced Load-Balancer


Standard Premium

Price Per Unit Per Month Included (No Charge) 660 Points (per Core)

Application Types
TCP ✓ ✓
UDP ✓ ✓

TCP Proxy ✓ ✓
TCP + TLS ✓ ✓
HTTP ✓ ✓
HTTPs ✓ ✓

Load Balancing Algorithms


Round Robin ✓ ✓

Least Connections ✓ ✓
Consistent Hash ✓ ✓
Least Load ✓ ✓
Fewest Server ✓ ✓

Persistence

Session Affinity ✓ ✓

Custom HTTP Header ✓


TLS ✓

Pool Health
Health Checks ✓ ✓

Analytics & Visibility

Rich Telemetry Limited ✓

Infrastructure Resiliency
Active / Standby ✓ ✓

Active / Active ✓

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VMware NSX Distributed Firewall

Description NSX Distributed Firewall is an application-aware traffic inspection engine purpose-built for
analyzing internal east-west traffic and detecting lateral threat movements. The engine runs
within the hypervisor to optimize packet inspection. NSX Distributed Firewall combines industry-
leading signature sets, protocol decoders, and anomaly detection-based mechanisms to hunt for
known and unknown attacks in the traffic flow.

Point Value / VMware NSX Distributed Firewall is available for consumption as part of the Flex Model add-on
Charged Per (vRAM metric)

• NSX Distributed Firewall: 2.5 points per 1 GB Metered RAM per month
• NSX Distributed Firewall with Threat Prevention: 4 points per 1 GB Metered RAM per
month
• NSX Distributed Firewall with Advanced Threat Protection: currently unavailable

Accessing & You can license and deploy the NSX Distributed Firewall packages as add-ons to Flex Core
Deploying only. There is no other NSX edition required as these can be deployed straight as add-ons.
All VMware NSX Distributed Firewall packages are part of the rental contract. To acquire these
licenses, please use the one-off order process. Instructions to request one-off orders are
provided here.

Components Refer to the following links for information on the various product components:

• NSX Distributed Firewall Datasheet:


https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/docs/vmw-nsx-
distributed-firewall.pdf

• KB 87077 Product Offerings for NSX-T 3.2 Security -


https://kb.vmware.com/s/article/87077

Metering NSX Distributed Firewall SKUs will be manually metered until automatic usage metering is
supported.

Reporting Please refer to the section titled “Manually Collecting Usage Data for NSX Distributed Firewall”
in Appendix B of this document for information on usage reporting.

Support VMware Production Level Support

Eligibility VMware NSX Distributed Firewall is available to all CSP-Cloud Builder Cloud Providers.

More For more detailed information on the product use case and benefits of NSX Distributed Firewall,
Information go to:

• Product Page:
https://www.vmware.com/products/nsx-distributed-firewall.html

• Datasheet:
https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/docs/vmw-nsx-
distributed-firewall.pdf

• KB 87077 Product Offerings for NSX-T 3.2 Security -


https://kb.vmware.com/s/article/87077

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Features / Editions
The following table provides a complete listing of features for the various editions of NSX Distributed Firewall specific to
CSP-Cloud Builder usage.

NSX Distributed Firewall


NSX Distributed NSX Distributed Firewall
w/ Advanced Threat
Firewall w/ Threat Protection
Protection

Price Per Unit Per Month 2.5 (per GB RAM) 4 (per GB RAM) Currently Unavailable 1

Distributed L2 – L4 Firewalling 2 ✓ ✓ -

L7 Application Identification Rules 3 ✓ ✓ -

User Identity based firewalling 2 ✓ ✓ -

NSX Intelligence (flow visualization policy


✓ ✓ -
recommendation) 2

Aria Operations for Logs 2


✓ ✓ -

Signature based IDS/IPS ✓ -

Behavior based IDS ✓ -

NTA -

Network Sandbox -

NDR -

Malware Prevention -

Notes
1
The Advanced Threat Protection edition is currently unavailable until further notice
2
These features are also available in certain editions of NSX Data Center included in the Flex Model.
3
This feature includes both basic and advanced L7 application identification rules. Basic functionality is also included in the Flex Model.

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VMware NSX Gateway Firewall

Description NSX Gateway Firewall delivers robust network security with a software-only, Layer-7 firewall
deployed at zone boundaries to protect physical workloads, private clouds, and the public cloud
edge

Point Value / VMware NSX Gateway Firewall is available for consumption in several different options based on
Charged Per deployment method. NSX Gateway Firewall packages are available as an add-on to Flex Core
(vSphere) or as standalone products (VCF and Bare-Metal). There is no other NSX edition
required.

vSphere Deployment – Available as a Flex model add-on (vRAM1 metric)


• NSX Gateway Firewall - 6 points per 1GB Metered RAM per month
• NSX Gateway Firewall with Threat Prevention - 9 points per 1 GB Metered RAM per
month
• NSX Gateway Firewall with Advanced Threat Protection - currently unavailable

VCF Deployment – Available as a standalone product (Core2 metric)


• NSX Gateway Firewall - 25 points per core per month
• NSX Gateway Firewall with Threat Prevention - 37.5 points per core per month
• NSX Gateway Firewall with Advanced Threat Protection - currently unavailable

Bare-Metal Deployment– Available as a standalone product (Core2 metric)


• NSX Gateway Firewall - 37.5 points per core per month
• NSX Gateway Firewall with Threat Prevention - 56.25 points per core per month
• NSX Gateway Firewall with Advanced Threat Protection - currently unavailable
1
vRAM usage is metered from all powered-on VM workloads protected by a Gateway Firewall appliance
2
“Core” means a unit of measure that is defined based on the environment in which the Software operates: (1) in a
physical computing environment, a Core is a Physical Core; (2) in a virtualized or hypervisor (VM) computing
environment, a Core is a single physical computational unit of the Processor which may be presented as one or more
vCPUs and/or (3) in a public cloud computing environment, a Core is defined as a single physical computational unit
of the Processor, which may be presented as one or more vCPUs, but may be named differently by the public cloud
vendors (e.g., Amazon Web Services defines Core as “vCPU”, Microsoft Azure defines Core as “Core” or “vCPU”,
Google Cloud Platform defines Core as “Virtual CPU”, and Heroku defines Core as “Compute”). In cases where
these proxies are not identified as Hyperthreads, one (1) proxy is recognized as one Core. In cases where these
proxies are identified as Hyperthreads, two (2) proxies are recognized as one Core.

Accessing and All VMware NSX Gateway Firewall packages are part of the rental contract. To acquire these
Deploying licenses, please use the one-off order process. Instructions to request one-off orders are
provided here.

Components Refer to the following links for information on the various product components:

• Datasheet:
https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/docs/vmware-
nsx-gateway-firewall.pdf

• KB 87077 Product Offerings for NSX-T 3.2 Security -


https://kb.vmware.com/s/article/87077

Metering NSX Gateway Firewall SKUs will be manually metered until automatic usage metering is
supported.

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Reporting Please refer to the section titled “Manually Collecting Usage Data for NSX Gateway Firewall” in
Appendix B of this document for usage reporting.

Support VMware Production Level support.

Eligibility VMware NSX Gateway Firewall is available to all CSP-Cloud Builder Cloud Providers.

More For more detailed information on the product use case and benefits of NSX Gateway Firewall, go
Information to:

• Product Page:
https://www.vmware.com/products/nsx-gateway-firewall.html

• Datasheet:
https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/docs/vmware-
nsx-gateway-firewall.pdf

• KB 87077 Product Offerings for NSX-T 3.2 Security -


https://kb.vmware.com/s/article/87077

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Features / Editions
The following table provides a complete listing of features for the various editions of NSX Gateway Firewall specific to
CSP-Cloud Builder usage.

NSX Gateway Firewall


NSX Gateway NSX Gateway Firewall
w/ Advanced Threat
Firewall w/ Threat Protection
Protection

6 (Per GB RAM) 9 (Per GB RAM)


Price Per Unit Per Month 25 (per Core) 37.5 (per Core) Currently Unavailable 1
37.5 (Core) 56.25 (Core)

L2 – L4 access control 2 ✓ ✓ -

Static, dynamic routing 2 ✓ ✓ -

L2 and L3 VPNs 2 ✓ ✓ -

User identity-based access control ✓ ✓ -

L7 Application Identification Rules 3 ✓ ✓ -

URL Filtering ✓ ✓ -

TLS decryption ✓ ✓ -

IDS/IPS ✓ -

Malware Prevention -

Network Sandbox -

Notes
1
The Advanced Threat Protection edition is currently unavailable until further notice.
2
Customers can leverage these features in certain editions of NSX Data Center included in the Flex Model.
3
This feature includes both basic and advanced L7 application identification rules. Basic functionality is also included in the Flex Model.

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VMware HCX

The table below shows features of different HCX Editions specific to the VMware Cloud Provider Program.

HCX Advanced HCX for Cloud


Features/Editions Providers

Best-in class Encrypted Tunnel ✓ ✓

High Throughput Network Extension ✓ ✓

WAN Optimization ✓ ✓

Legacy vSphere to modern mobility ✓ ✓

Bulk Migration ✓ ✓

Live Migration ✓ ✓

Traffic Engineering ✓

Mobility Groups ✓

RAV (Bulk No-downtime Migration) ✓

Non-VMware to VMware migrations ✓

DR / Protection ✓

Mobility Optimized Networking ✓

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Description For Service Providers that are looking for
1. Zero downtime Bulk Mobility of Enterprise Workloads
2. No-IP change Encrypted high-performance tunnel for migration traffic.
3. Migrate non-VMware workloads to VMware
4. Extend Network from Source to Target
5. Multi-Cloud with Hybridity
6. Hybrid DR with no IP Change.
Read More here (https://cloud.vmware.com/vmware-hcx)
Point Value / Flex Model Add-On
Charged Per 2.0 Points per GB of VRAM

Others
No additional cost for HCX when included in other products like NSX DC SP Ent+, unless
explicitly stated otherwise.

Components and Currently VMware HCX comes in two Editions –


Packages of HCX 1. HCX Advanced
2. HCX for Cloud Providers (which includes HCX Advanced)

Edition Availability
CSP-Cloud Builder HCX Edition Available
Bundles
Flex Model Add-on HCX for Cloud Provider

NSX Enterprise Plus via HCX Advanced is included in NSX usage


Flex Model
Ordering HCX for • Use One-off Order Form to get access.
FLEX Model • Automated retrieval of HCX activation keys via API.
• Applying activation keys enables HCX.
• Activation key can be disabled via API as well.
• Please refer to HCX API guide for Service Providers.
Ordering • When HCX is bundled-in Flex Core, HCX does not require additional ordering
Through Others process.

Metering • HCX is installed on the Destination and Source Landing Pads.


• Billable vRAM of VMs only on the Destination Landing Pad.
• All Powered-on VMs and Powered-off VMs are accounted for.
• All VMs under HCX-Enabled VCs and HCX-Enabled Tenants under VCD.

Reporting See page 10 for Billable vRAM definition


HCX Manager have a 1:1 relationship with VC and VCD.
For VC – All VMs under VC are counted for metered RAM or allocated RAM
calculation.
For VCD – ALL VMs under the different vCD Orgs that are HCX Enabled are counted
for metered RAM or allocated RAM calculation.

Example Usage
o VM A - Powered on, 8GB RAM, Reservation Level 20%.

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▪ Monthly Charge for VM A - Max (20% of 8GB RAM or 50% of 8 GB RAM) =
4GB RAM * 2 Points = 8 Points.
o VM B - Powered on, 8GB RAM, Reservation Level 100%
▪ Monthly Charge for VM B - Max (100% of 8GB RAM or 50% of 8 GB RAM) =
8GB RAM * 2 Points = 16 Points.
o VM C - Powered off, 8GB RAM, Reservation Level 100%
▪ Monthly Charge for VM C - Max (100% of 8GB RAM or 50% of 8 GB RAM) =
8GB RAM * 2 Points = 16 Points.

Billing Currently, it is manual. Usage will need to be manually uploaded to Billing Portal.
Support Production Level Support
Additional • Support for vCenter and VCD Destination Landing Pads.
Support • Currently, VCD Support is only via Design Partnership.
Information • Design Partnership program is currently unavailable.
Current Limitations:
1) Number of Tenants
• HCX can support 1:1 Site Pairings between End-Customer On-premise
environment and End-Customer Tenant on SP VCD instance.
• HCX can support Max Site-Pairings up to 25 Tenants per VCD instance
• Max of 100 Simultaneous Migrations per HCX Manager.
• Infrastructure, Level 1 and Level 2 issues need to be handled by SP.
• HCX can support up to a Max of 25 Service Mesh Instance.
– A Service Mesh is required for every PVDC.
2) HCX Services:

• MON is not supported.


• OSAM is not supported.
• DR is not supported
• PowerCLI Module for HCX

3) VCD Configuration:

• Compute profile using Org VDC Resource pool as deployment container


The Org VDC Resource pool gets created on the VC when we create an OrgVDC on
the VCD.
Users should not select Org VDC Resource Pools
Users should not select System VDC Resource Pools
• Source side VCD is not supported.
• Creation of HCX Network Profile in HCX Cloud with VC or VCD External Net -
Standard Switch Portgroup is not supported

4) Support for newer VCD features


• HCX does not support the following:
– NSX-V VDR Org VDC Edge Gateway
• Flex VDCs and Compute Profiles

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STORAGE AND AVAILABILITY
VMware Site Recovery Manager

Description VMware Site Recovery Manager (“SRM”) is a disaster recovery solution that provides
automated orchestration and non-disruptive testing of centralized recovery plans for all
virtualized applications. It allows Service Providers to offer reliable, automated protection for
workloads hosted on their own cloud infrastructure and being replicated to another cloud
destination (DR of the cloud) or workloads running on customer premises and being replicated
to the cloud infrastructure (DR to the Cloud). It integrates natively with VMware vSphere®
Replication™ or with a broad range of array-based replication solutions available from all
major VMware storage partners. A deployment founded on vSphere and complemented with
SRM can dramatically lower the cost of DR through management and testing automation that
eliminates the complexity of legacy processes, while ensuring fast and highly predictable
recovery time objectives (RTO) to maintain business continuity.
To learn more about Site Recovery Manager visit: http://www.vmware.com/products/site-
recovery-manager/features.html
Point Value / 24 points per protected virtual machine per month
Charged Per
A protected VM is any virtual machine that is part of an SRM protection group, regardless of
whether the VM is powered on or off. A license is only required for the VM on the active site,
no license is required at the failover site.
Components VMware Site Recovery Manager Enterprise
Reporting As SRM does not include vCenter Server or vSphere licensing, all use of those products must
be reported separately, in addition to the usage of the SRM product. The vCloud Usage Meter
must monitor Service Provider licensing on either the protected or failover site. Typically,
Service Providers will monitor SRM licenses on the failover site when protecting a customer’s
private cloud resources. Site Recovery Manager or a Disaster Recovery system reporting
consists of three parts:
• Monthly reporting on Flex Core that is installed and being utilized as the basis for
SRM or Disaster Recovery on the protected side via Usage Meter.
• Monthly reporting of SRM usage – number of VMs on the protected side via latest
version of Usage Meter.
• Monthly reporting on Flex Core that is installed and being utilized as the basis for
SRM or Disaster Recovery on the recovery side via Usage Meter Reporting for SRM
usage is done via vCenter 5 or later (required for SRM 5 and later.)

The Service Provider needs to access the vCenter License Reporting Manager. That screen
provides information on “License Capacity” as well as “Average Usage”. The Average Usage
can be used as the number of virtual machines on the protected side for SRM versions not
supported by the vCloud Usage Meter.

Support VMware Production Level support


More Information For more information, go to https://cloudsolutions.vmware.com or
http://www.vmware.com/products/site-recovery-manager/features.html

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Interoperability SRM / vCenter Compatibility:
• SRM / Storage Array interop: http://www.vmware.com/pdf/srm_storage_partners.pdf
• SRM is not compatible with VMware Cloud Director. See vCloud Availability.

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VMware vSAN

VMware vSAN is a Hyper-Converged storage software that Hyper-Converged delivers immense value to datacenter
storage with simple management, high performance, and low cost.
vSAN is available in three editions to VMware Cloud Provider Program Service Providers:
• vSAN Standard
• vSAN Advanced
• vSAN Enterprise

vSAN Express Storage Architecture (ESA) is an optional, alternative architecture in vSAN that is designed to achieve
all-new levels of efficiency, scalability, and performance. vSAN ESA is included with vSAN Advanced and vSAN
Enterprise editions.

The table below shows features of each edition.

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vSAN vSAN vSAN
Features/Editions Standard Advanced Enterprise

Point for Server Version


0.02 0.03 0.04
(per GB per Month for Used Capacity)

Point Value for Desktop Version


2 4 5
(per Concurrent Connection per Month)

Storage Policy-Based Management ✓ ✓ ✓


Virtual Distributed Switch ✓ ✓ ✓
Rack Awareness ✓ ✓ ✓
Software Checksum ✓ ✓ ✓
All-Flash Hardware ✓ ✓ ✓
iSCSI Target Service ✓ ✓ ✓
QoS - IOPS Limits ✓ ✓ ✓
Cloud Native Storage (CNS) Control Plane ✓ ✓ ✓
vSphere Container Storage Interface (CSI) ✓ ✓ ✓
Driver
Shared Witness ✓ ✓ ✓
Deduplication & Compression ✓ ✓
RAID 5/6 Erasure Coding ✓ ✓
Aria Operations within vCenter ✓ ✓
Stretched Cluster with Local Failure Protection ✓
Data-at-rest Encryption ✓
Data-in-transit Encryption ✓
File Services ✓
HCI Mesh ✓
vSAN ESA ✓ ✓
Data Persistence Platform for Modern Stateful ✓
Services

This table applies to the latest version of Usage Meter. In order to take advantage of latest features identified in this Product Usage
Guide, you need to be on the latest Usage Meter version.
Partner Connect – Production Detection Whitepaper

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VMware vSAN Standard

Description VMware vSAN Standard supports all-flash (SSD) and hybrid SSD/HDD configurations. To learn
more about vSAN, visit: http://www.vmware.com/products/vsan.html#compare

Point Value /
0.02 points per GB per month for Used Capacity
Charged Per
Components VMware vSAN Standard
Reporting As vSAN Standard does not include vCenter Server or vSphere licensing, all use of those
products must be reported separately, in addition to the usage of the vSAN Standard product.

VMware vSAN Standard reporting consists of two parts:


• Monthly reporting on Flex Core that is installed and being utilized as the basis for vSAN
Standard via Usage Meter.
• Monthly reporting of vSAN Standard per Used Capacity via Usage Meter 3.6.1 or later
versions

For manual reporting, please rely on Monthly Usage Report of any generally available vCloud
Usage Meter version. Non-supported versions of Usage Meter will result in incorrect metering and
compliancy issues.

NOTE: “Used Capacity” means the storage capacity consumed by vSAN Overhead
(deduplication and compression metadata reservation) and all VM Objects (like VMDK, SWAP
files, VMX, Snapshots, etc.) and not available for new allocations. The point values set forth
above shall be reported for each GB of Used Capacity at any time during the applicable
reporting period. Service Provider shall report the average amount of consumed capacity for
each reporting month.
Support Production Level Support
More A hardware independent solution, vSAN Standard can be deployed on a wide range of servers.
Information Service Providers have two options for deploying vSAN Standard – a) vSAN Ready Nodes (pre-
validated configurations of servers) and b) a component-based hardware compatibility list that
enables Service Providers to pick and choose the components they prefer.

For the latest information on vSAN Ready Nodes and supported hardware components (I/O
controllers, HDDs and SSDs), refer to the VMware Compatibility Guide for vSAN at:
http://www.vmware.com/resources/compatibility/search.php?deviceCategory=vsan
https://www.vmware.com/products/vsan.html

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VMware vSAN Advanced

Description VMware vSAN Advanced supports all-flash configuration and data efficiency features such
as deduplication, compression and erasure coding, in addition to all functionalities of VMware
vSAN Standard. VMware vSAN Advanced enables a two‐tier all‐flash architecture in which
flash devices are intelligently used for both caching and data persistence to deliver high,
predictable performance and sub‐millisecond response times, making it ideal for tier‐1 or
business‐critical workloads. To learn more about VMware vSAN Advanced, visit:
http://www.vmware.com/products/vsan.html#compare

Point Value /
0.03 points per GB per month for Used Capacity
Charged Per
Components VMware vSAN Advanced
Reporting As vSAN Advanced does not include vCenter Server or vSphere licensing, all use of those
products must be reported separately, in addition to the usage of the vSAN Advanced
product.

VMware vSAN Advanced system reporting consists of two parts:


• Monthly reporting on Flex Core that is installed and being utilized as the basis for
vSAN Advanced via Usage Meter.
• Monthly reporting of vSAN Advanced per Used Capacity via Usage Meter 3.6.1 or
later versions.

For manual reporting, please rely on Monthly Usage Report of any generally available vCloud
Usage Meter version. Non-supported versions of Usage Meter will result in incorrect metering
and compliancy issues.

NOTE: “Used Capacity” means the storage capacity consumed by vSAN Overhead
(deduplication and compression metadata reservation) and all VM Objects (like VMDK, SWAP
files, VMX, Snapshots, etc.) and not available for new allocations. The point values set forth
above shall be reported for each GB of Used Capacity at any time during the applicable
reporting period. Service Provider shall report the average amount of consumed capacity for
each reporting month.
Support Production Level Support
More Information A hardware independent solution, vSAN Advanced can be deployed on a wide range of
servers. Service Providers have two options for deploying vSAN Advanced – a) vSAN Ready
Nodes (pre-validated configurations of servers) and b) a component-based hardware
compatibility list that enables Service Providers to pick and choose the components they
prefer.
For the latest information on vSAN Ready Nodes and supported hardware components (I/O
controllers, HDDs and SSDs), refer to the VMware Compatibility Guide for vSAN at:
http://www.vmware.com/resources/compatibility/search.php?deviceCategory=vsan
https://www.vmware.com/products/vsan.html

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VMware vSAN Enterprise

Description VMware vSAN Enterprise provides support for stretched clusters with local failure protection,
data-at-rest and data-in-transit encryption, file services to simplify backup of file shares through
API, HCI Mesh that allows vSAN clusters to share storage capacity with compute clusters, and
Data Persistence platform for modern stateful services, (e.g., object storage, noSQL databases).
Point Value /
0.04 points per GB per month for Used Capacity
Charge per
Components VMware vSAN Enterprise
Reporting As vSAN Enterprise does not include vCenter Server or vSphere licensing, all use of those
products must be reported separately, in addition to the usage of the vSAN Enterprise product.

VMware vSAN Enterprise reporting consists of two parts:


• Monthly reporting on Flex Core that is installed and being utilized as the basis for vSAN
Enterprise via Usage.
• Monthly reporting of vSAN Enterprise per Used Capacity via Usage Meter 3.6.1 HP 5 or
later versions.

For manual reporting, please rely on Monthly Usage Report of any generally available vCloud
Usage Meter version. Non-supported versions of Usage Meter will result in incorrect metering
and compliancy issues.

NOTE: “Used Capacity” means the storage capacity consumed by vSAN Overhead
(deduplication and compression metadata reservation) and all VM Objects (like VMDK, SWAP
files, VMX, Snapshots, etc.) and not available for new allocations. The point values set forth
above shall be reported for each GB of Used Capacity at any time during the applicable
reporting period. Service Provider shall report the average amount of consumed capacity for
each reporting month.
Support Production Level Support
More A hardware independent solution, vSAN Enterprise can be deployed on a wide range of servers.
Information Service Providers have two options for deploying vSAN Enterprise – a) vSAN Ready Nodes
(pre-validated configurations of servers) and b) a component-based hardware compatibility list
that enables Service Providers to pick and choose the components they prefer. For the latest
information on vSAN Ready Nodes and supported hardware components (I/O controllers, HDDs
and SSDs), refer to the VMware Compatibility Guide for vSAN at:
http://www.vmware.com/resources/compatibility/search.php?deviceCategory=vsan
https://www.vmware.com/products/vsan.html

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Hyper-Converged Infrastructure for VxRail Appliance

Review the table below for Hyper-Converged Infrastructure product comparison:

vCloud SP Hyper- vSAN Enterprise for


Converged Hyper-Converged
Features/Editions Infrastructure Infrastructure**
Bundle*
6 GB Metered RAM per 0.04 per 1 GB of Used
Points per Month month Capacity

vSphere Enterprise Plus


vCenter Server Standard


Aria Operations for Logs


Storage Policy-Based Management


Distributed RAID

vSphere Distributed Switch


vSAN Snapshots & Clones


Rack Awareness

Replication (5min RPO)


All-Flash Support

Block Access (iSCSI)


Read/Write SSD Caching


Hybrid SSD/HDD2 configurations


Stretched Cluster & Nested Fault Domains


QoS – IOPS Limits


Flash Class Encryption


Deduplication & Compression (All Flash



Only)

Erasure Coding (All Flash Only)



*Required, **Choose either/or

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VMware vCloud SP Bundle for Hyper-Converged Infrastructure (RESTRICTED)

Description VMware vCloud SP Bundle for Hyper-Converged Infrastructure provides the compute
virtualization and logging components required to deliver a vSphere-based Hyper-Converged
Infrastructure solution, on authorized Dell EMC VxRail appliances only.
Point Value / 6 points per 1 GB Metered RAM per month (based on average monthly usage) (GB = 1024 MB)
Charged Per
Total points capped at 24 GB of Metered RAM per virtual machine (see Reporting and
Operational Details)
Components • VMware vSphere Enterprise Plus
• VMware vCenter Server Standard
• VMware Aria Operations for Logs
Reporting Service Providers must manually report to their Aggregator all vCloud SP Bundle for Hyper-
Converged Infrastructure usage each month. Run the License Summary Report and capture
the total usage for vSphere Enterprise Plus. Apply the formula (6 points per GB Metered vRAM).
See Reporting and Operational Details
When the vCloud SP Bundle for Hyper-Converged Infrastructure is deployed on a Dell EMC
VxRail Appliance, the Dell EMC VxRail Appliance also comes with vSAN Enterprise pre-
installed, and pre-licensed. vSAN Enterprise usage is reported separately, in addition to the
vCloud SP Bundle for Hyper-Converged Infrastructure (see vSAN Standard + Enterprise Add-on
for Hyper-Converged Infrastructure or vSAN Advanced + Enterprise Add-on for Hyper-
Converged Infrastructure).
Support Production Level Support

More Information https://cloudsolutions.vmware.com


Limitations The VMware vCloud SP Bundle Hyper-Converged Infrastructure is a “restricted” product and
only qualifying Service Providers can rent the product from VMware. Only Service Providers
with a valid 360 point or higher contract, and who will be deploying the software on authorized
Dell EMC VxRail appliances only, are eligible to start the qualification process. Contact your
local Business Development Manager or partnernetwork@vmware.com for requirements on
qualification and additional details to use the product through the VMware Cloud Provider
Program.

When deployed on a Dell EMC VxRail Appliance, the following terms apply:

• VxRail Appliances are sold and provided directly by a Third-Party VxRail Appliance
Provider. The terms and conditions applicable to the VxRail Appliance (but not the vCloud
SP Bundle for Hyper-Converged Infrastructure) are available from the VxRail Appliance
Provider. The VMware end user license agreement applies to Service Provider’s use of the
vCloud SP Bundle for Hyper-Converged Infrastructure but does not apply to Service
Provider’s usage of the VxRail Appliance.

Service Provider’s use of the vCloud SP Bundle for Hyper-Converged Infrastructure is governed
by VMware’s EULA
located at: http://www.vmware.com/download/eula.html.

Service Provider agrees that VMware may share Service Provider’s information (including
reported usage of VxRail Appliances and vCloud SP Bundle for Hyper-Converged Infrastructure)
to the VxRail Appliance Provider for purposes of providing the VxRail Appliances and vCloud SP
Bundle for Hyper-Converged Infrastructure through the VMware Cloud Provider Program.

• VxRail Appliances are supported directly by the VxRail Appliance Provider. The support contact
information is provided by the VxRail Appliance Provider. VMware does not provide support for
VxRail Appliances.

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The Service Provider agrees that VxRail Support will be provided for the VxRail Appliance by the
VxRail Appliance Provider only to those Service Providers with a valid, active VMware Cloud
Provider Program Agreement. If the VMware Cloud Provider Program Agreement is terminated,
all rights to both the vCloud SP Bundle for Hyper-Converged Infrastructure and Support for the
VxRail Appliance are terminated without refund.

• VxRail Appliances are not provided by VMware and such appliances are therefore “AS IS”
without warranty, support or indemnification from VMware. Any product warranty, support or
indemnification is provided solely by the VxRail Appliance Provider.

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VMware vSAN Enterprise for Hyper-Converged Infrastructure (RESTRICTED)

Description VMware vSAN Enterprise for Hyper-Converged Infrastructure is designed to facilitate usage
reporting for vSAN when deployed only on authorized Dell EMC VxRail appliances that ship with
vSAN Enterprise licenses. VMware vSAN Enterprise provides support for stretched clusters with
local failure protection, data-at-rest and data-in-transit encryption, file services to simplify backup
of file shares through API, HCI Mesh that allows vSAN clusters to share storage capacity with
compute clusters, and Data Persistence platform for modern stateful services, (e.g., object
storage, noSQL databases) in vSAN 7U2.

Point Value / 0.04 points per GB per month for Used Capacity
Charged Per

Components VMware vSAN Enterprise for Hyper-Converged Infrastructure

Reporting As vSAN Enterprise for Hyper-Converged Infrastructure does not include vCenter Server or
vSphere licensing, all use of those products must be reported separately using the vCloud SP
Bundle for Hyper-Converged Infrastructure, in addition to the usage of vSAN Enterprise for
Hyper-Converged Infrastructure.

For manual reporting, please rely on Monthly Usage Report of any generally available vCloud
Usage Meter version. Non-supported versions of Usage Meter will result in incorrect metering
and compliancy issues.

If the Service Provider is using the space efficiency features of vSAN (e.g. deduplication,
compression, erasure coding), the usage detected by Usage Meter for vSAN Enterprise must be
reported in the Commerce Portal as: vSAN Enterprise for Hyper-Converged Infrastructure.

Reporting consists of two parts:


• Monthly reporting on the VMware vCloud SP Bundle for Hyper-Converged Infrastructure
that is installed and being utilized as the basis for vSAN Enterprise for Hyper-Converged
Infrastructure.

• Monthly reporting of vSAN Enterprise for Hyper-Converged Infrastructure per Used


Capacity.

Support Production Level Support


More https://cloudsolutions.vmware.com/
Information

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Limitations • The VMware vSAN Enterprise for Hyper-Converged Infrastructure is a “restricted” product and
only qualifying Service Providers can rent the product from VMware. Only Service Providers with
a valid 360 point or higher contract, and who will be deploying the software on an authorized Dell
EMC VxRail appliances only, are eligible to start the qualification process. Contact your local
Business Development Manager or partnernetwork@vmware.com for requirements and
additional details to use the product through the VMware Cloud Provider Program.

When deployed on a Dell EMC VxRail Appliance, the following terms apply:

• VxRail Appliances are sold and provided directly by a Third-Party VxRail Appliance
Provider. The terms and conditions applicable to the VxRail Appliance (but not the vSAN
Enterprise for Hyper-Converged Infrastructure) are available from the VxRail Appliance
Provider. The VMware end user license agreement (“EULA”) applies to Service Provider’s
use of the vSAN Enterprise for Hyper-Converged Infrastructure but does not apply to
Service Provider’s usage of the VxRail Appliance.

Service Providers of the vSAN Enterprise for Hyper-Converged Infrastructure is governed


by VMware’s EULA located at: http://www.vmware.com/download/eula.html.

• Service Provider agrees that VMware may share Service Provider’s information (including
reported usage of VxRail Appliances and vSAN Enterprise for Hyper- Converged
Infrastructure) to the VxRail Appliance Provider for purposes of providing the VxRail
Appliances and vSAN Enterprise for Hyper-Converged Infrastructure through the VMware
Cloud Provider.

• VxRail Appliances are supported directly by the VxRail Appliance Provider. The support
contact information is provided by the VxRail Appliance Provider. VMware does not provide
support for VxRail Appliances.

The Service Provider agrees that VxRail Support will be provided for the VxRail Appliance
by the VxRail Appliance Provider only to those Service Providers with a valid, active
VMware Cloud Provider Program Agreement. If the VMware Cloud Provider Program
Agreement is terminated, all rights to both the vSAN Enterprise for Hyper-Converged
Infrastructure and Support for the VxRail Appliance are terminated without refund.

• VxRail Appliances are not provided by VMware and such appliances are therefore “AS IS”
without warranty, support or indemnification from VMware. Any product warranty, support or
indemnification is provided solely by the VxRail Appliance Provider.

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VMware Horizon Advanced for Hyper-Converged Infrastructure (RESTRICTED)

Description VMware Horizon Advanced for Hyper-Converged Infrastructure is ideal for Cloud Providers
looking to deliver virtual or remote desktops and applications through a single platform to end
users – deployed on an authorized Dell EMC VxRail appliance. These desktop and application
services – including RDS hosted applications, packaged applications with VMware ThinApp,
SaaS applications, and even virtualized applications from Citrix – can all be accessed from one
unified workspace to provide end users with all of the resources they want, at the speed they
expect, with the efficiency the business demands. VMware Horizon Advanced for Hyper-
Converged Infrastructure offers Service Providers all of the benefits of Horizon View Standard,
and additional extends the power of virtualization with virtual compute and virtual storage to
drive down costs, enhance the user experience, and deliver greater business agility.
Point Value / 21 points per concurrent connection per month
Charged Per
Components • VMware Horizon Advanced (includes View, RDS Hosted Applications, and Identity Manager
Standard Edition
• VMware vSAN Advanced for Desktop
• VMware vSAN Enterprise Add-on for Desktop
• VMware ThinApp Client
• VMware ThinApp Packager
• VMware Workstation
• VMware vCenter Server for Desktop
• VMware vSphere Enterprise Plus for Desktop
• VMware Aria Operations for Logs

Reporting Service Providers must manually report Horizon Advanced for Hyper-Converged Infrastructure
usage each month in the VMware Cloud Provider Program Commerce Portal. Information on the
total number of concurrent connections is available through the Horizon Administrator
Management Web UI (under View Configuration > Product Licensing and Usage) as shown
below. To report the Total Concurrent Connections for a given month, Service Providers shall
use the Highest Count and reset the count at the end of each month.
Alternatively, Service Providers can query the Horizon View API1 and obtain the same data
using the ConnectionServerHealth service. The sample PowerCLI commands to query the View
Connection Server are as follows:
• Open PowerCLI and run the following:
• Import-Module VMware.VimAutomation.HorizonView
• Establish Connection to Horizon (Connect-HVServer):
• Connect-HVServer -server <connection-server-fqdn> -User <username> -Password
<password> -Domain <domain>
• Query Horizon for the connection statistics
• $global:DefaultHVServers.ExtensionData.ConnectionServerHealth.ConnectionServerH
ealth_List().ConnectionData

1 The API module for Horizon requires PowerCLI 6.5 R1 and it is compatible with vSphere 5.5 and higher, and Horizon 7.0.2 and
higher. For more information on Horizon View API and PowerCLI, refer to VMware EUC blog
at https://blogs.vmware.com/euc/2017/01/VMware-horizon-7-powercli-6-5.html

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It is the Service Provider’s responsibility to track and report the maximum concurrent
connections accurately each month. VMware ThinApp Packager and VMware Workstation are
for administrator use only.
Support Production Level Support
More https://cloudsolutions.vmware.com/
Information
Limitations The VMware Horizon Advanced for Hyper-Converged Infrastructure is a restricted product and
only qualifying Service Providers can rent the product from VMware. Only Service Providers
with a valid 360 point or higher contract, and who will be deploying the software on authorized
Dell EMC VxRail appliances only, are eligible to start the qualification process. Contact your
local Business Development Manager or partnernetwork@vmware.com for requirements on
qualification and additional details to use the product through the VMware Cloud Provider
Program.

When deployed on a Dell EMC VxRail Appliance, the following terms apply:

• VxRail Appliances are sold and provided directly by a Third-Party VxRail Appliance
Provider. The terms and conditions applicable to the VxRail Appliance (but not the
Horizon Advanced for Hyper-Converged Infrastructure) are available from the VxRail
Appliance Provider. The VMware end user license agreement applies to Service
Provider’s use of the Horizon Advanced for Hyper-Converged Infrastructure, but does
not apply to Service Provider’s usage of the VxRail Appliance.

Service Provider’s use of the Horizon Advanced for Hyper-Converged Infrastructure is


governed by VMware’s EULA located at: http://www.vmware.com/download/eula.html.

• Service Provider agrees that VMware may share Service Provider’s information
(including reported usage of VxRail Appliances and Horizon Advanced for Hyper-
Converged Infrastructure) to the VxRail Appliance Provider for purposes of providing
the VxRail Appliances and Horizon Advanced for Hyper-Converged Infrastructure
through the VMware Cloud Provider Program.

• VxRail Appliances are supported directly by the VxRail Appliance Provider. The
support contact information is provided by the VxRail Appliance Provider. VMware
does not provide support for VxRail Appliances.

The Service Provider agrees that VxRail Support will be provided for the VxRail
Appliance by the VxRail Appliance Provider only to those Service Providers with a valid,
active VMware Cloud Provider Program Agreement. If the VMware Cloud Provider
Program Agreement is terminated, all rights to both the Horizon Advanced for Hyper-
Converged Infrastructure and Support for the VxRail Appliance are terminated without
refund.

• VxRail Appliances are not provided by VMware and such appliances are therefore “AS
IS” without warranty, support or indemnification from VMware. Any product warranty,
support or indemnification is provided solely by the VxRail Appliance Provider.

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VMware Horizon Enterprise for Hyper-Converged Infrastructure (RESTRICTED)

Description VMware Horizon Enterprise for Hyper-Converged Infrastructure is ideal for Service Providers
looking to automate the management and delivery of virtual or remote desktops and
applications, through a single platform to end users – deployed on authorized Dell EMC
VxRail appliances only. VMware Horizon Enterprise for Hyper-Converged Infrastructure
offers Service Providers all of the benefits of Horizon Advanced for Hyper-Converged
Infrastructure and additionally streamlines management and provisioning with advanced self-
service and monitoring capabilities to reduce operating costs and provide IT organizations
with the tools to be more responsive to changing business requirements. Horizon Enterprise
supports RHEL, Ubuntu, CentOS and NeoKylin Linux in addition to Microsoft Windows
operating system.
Point Value / 30 points per concurrent connection per month
Charged Per
Components • VMware Horizon Enterprise (includes View for Windows and Linux, RDS Hosted
Applications, Identity Manager Standard Edition, vRealize Aria Operations for Horizon
Adapter and Instant Clones)
• VMware App Volumes Enterprise and Dynamic Environment Manager
• VMware vSAN Advanced for Desktop
• VMware vSAN Enterprise Add-on for Desktop
• VMware Fusion Professional
• VMware ThinApp Client
• VMware ThinApp Packager
• VMware Workstation
• VMware vCenter Server for Desktop
• VMware vSphere Enterprise Plus for Desktop
• VMware Aria Operations for Logs

Reporting Service Providers must manually report Horizon Enterprise for Hyper-Converged
Infrastructure usage each month in the VMware Cloud Provider Program Commerce Portal.
Information on the total number of concurrent connections is available through the Horizon
Administrator Management Web UI (under View Configuration > Product Licensing and
Usage) as shown below. To report the Total Concurrent Connections for a given month,
Service Providers shall use the Highest Count and reset the count at the end of each month.
Alternatively, Service Providers can query the Horizon View API11 and obtain the same data Formatt
using the ConnectionServerHealth service. The sample PowerCLI commands to query the
View Connection Server are as follows:
• Open PowerCLI and run the following:
• Import-Module VMware.VimAutomation.HorizonView
• Establish Connection to Horizon (Connect-HVServer):
• Connect-HVServer -server <connection-server-fqdn> -User <username> -Password
<password> -Domain <domain>
• Query Horizon for the connection statistics
• $global:DefaultHVServers.ExtensionData.ConnectionServerHealth.ConnectionServ
erHealth_List().ConnectionData

It is the Service Provider’s responsibility to track and report the maximum concurrent
connections accurately each month. VMware ThinApp Packager and VMware Workstation
are for administrator use only. Service Providers must manually report to their Aggregator all
Horizon Enterprise for Hyper-Converged Infrastructure usage each month. Information on
the total number of concurrent connections is available through the Horizon Administrator
Management Web UI (under View Configuration > Product Licensing and Usage) as shown

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below. To report the Total Concurrent Connections for a given month, Service Providers shall
use the Highest Count and reset the count at the end of each month.
Support Production Level Support
More Information https://cloudsolutions.vmware.com/

1 The API module for Horizon requires PowerCLI 6.5 R1 and it is compatible with vSphere 5.5 and higher, and Horizon 7.0.2 and
higher. For more information on Horizon View API and PowerCLI, refer to VMware EUC blog
at https://blogs.vmware.com/euc/2017/01/VMware-horizon-7-powercli-6-5.html

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VMware Skyline

Description
VMware Skyline™ is a proactive intelligence service that is aligned with VMware Global Support
Services. This offering enables VMware Cloud Providers to prevent and resolve IT issues faster.
Skyline automatically and securely collects and analyzes product usage data that helps
customers proactively resolve potential problems before they happen and impact SLAs.
Additionally, Skyline can help reduce time to resolution if an issue does arise. These capabilities
transform support operations from a reactive, break/fix mode to a proactive, predictive, and
prescriptive experience that produces even greater returns on your VMware investment.
Point Value /
Charged Per Flex Model Core
Included at no additional cost for all partners with an active CSP-Cloud Builder Agreement.
Reporting
No reporting required.
Support
Included with VMware Production Support
More
Information VMware Skyline is available for consumption through Cloud partner Navigator portal. Please see
the instructions for rental partners who need to register their organization on the Cloud Partner
Navigator portal.
As of today, VMware Skyline supports the following products:

• VMware vSphere®
• VMware NSX®
• VMware vSAN™
• VMware Aria® Operations™
• VMware Aria Automation™
• VMware Horizon®
• VMware Cloud Foundation™

Please see the FAQ here for general questions regarding supported products and data privacy
and security.
For more information go to:
https://www.vmware.com/in/support/services/skyline.html

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VMWARE INTEGRATED STACK
VMware Cloud Foundation

VMware Cloud Foundation is a product that bundles vSphere, NSX, vSAN, SDDC Manager, and Aria Suite into a
single, integrated product with Day 0 automation and Day 2 Lifecycle Management.

VMware Cloud Foundation is available in two pricing strategies:


• Physical Cores
o Based on the count of Physical Cores from hosts that are actively running workloads, including all
Management and Workload Domain hosts.
o Core model bundles all of the products into a single line item
o Aria Suite Enterprise included in VCF Advanced and Enterprise editions
o Aria products available in Per VM pricing for VCF Standard

• vRAM Reserved
o Based on reporting each of the products individually.
▪ vSphere, NSX, and SDDC Manager are each available through vRAM based licensing
▪ vSAN available based on GBs of Storage Used
o Available as a Build-Your-Own VCF Edition
o NSX and vSAN utilize feature based metering from Usage Meter

* VCF requires deploying vSAN in the Management domain, as well as all management components for all domains.

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VMware Cloud Foundation (Core Based Model)

Description VMware Cloud Foundation for Cloud Providers offers the ability to consume VMware Cloud
Foundation through CSP-Cloud Builder points. VMware Cloud Foundation for Cloud Providers
is offered at three levels: Standard, Advanced, and Enterprise. Please see below for more
information about the editions.
VMware recommends but does not require Professional Services for deploying VCF:
VCF Deploy Service (Standard SOW for 3.7 or later), plus additional services applicable for the
specific Cloud Provider.
For more information about VMware Cloud Foundation please refer to
https://www.vmware.com/products/cloud-foundation.html

Point Value / Partners consume VMware Cloud Foundation bundles on a per core / per month basis. Please
Charged Per contact your VMware Business Development Manager or Aggregator for pricing information for
each bundle.

Components • VMware Cloud Foundation for Cloud Providers editions include the following products:
• VMware vSphere Enterprise Plus
• vCenter Server Standard
• VMware SDDC Manager
• VMware NSX Professional, Advanced, or Enterprise+ (based on VCF Edition)
• vSAN Advanced or Enterprise (based on VCF Edition)
• Aria Operations for Networks Advanced or Enterprise (Based on VCF Edition)
• Aria Suite Enterprise (available with VCF Advanced and Enterprise)
• Workspace ONE Access (Available with Aria Suite)

Reporting Service Providers must use UM 4.4 to report points consumed by VMware Cloud Foundation
for Cloud Providers environment.
Support Pricing reflects production level support
How to Acquire Licensing for VCF is available by combining SDDC Manager, vSphere, NSX, and vSAN
licenses, all available today for partners customerconnect.vmware.com entitlement accounts.
Partners looking to utilize a single VCF license key that enables all of the products can ask for it
to be added through the one-off order form on the VMware Commerce Portal.
More Information https://www.vmware.com/products/cloud-foundation.html

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VMware Cloud VCF VCF VCF
VCF VCF VCF Standard Advanced Enterprise
Foundation Standard Advanced Enterprise without without without
Editions vSAN* vSAN* vSAN*
vSphere Enterprise Plus
✓ ✓ ✓ ✓ ✓ ✓
SDDC Manager
✓ ✓ ✓ ✓ ✓ ✓
vSAN Advanced
✓ ✓
vSAN Enterprise

NSX DC SP Advanced
✓ ✓ ✓ ✓
NSX DC SP Enterprise Plus
✓ ✓
Aria Operations for Networks
Advanced ✓ ✓

Aria Operations for Networks


Enterprise ✓ ✓

Aria Suite Enterprise


✓ ✓ ✓ ✓

* VCF Editions without vSAN are only available for Workload domains. When deploying VCF, the Management Domain requires the
use of vSAN.

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VMware Cloud Director – Stand-Alone (Core Based Model )

Description VMware Cloud Director, the strategic cloud management platform for the VMware Cloud
Provider Program, enables Service Providers to rapidly build and monetize cloud-scale,
agile, differentiated cloud environments. Cloud Director enables services providers to
deliver multi-tenant, self-service, NSX-based networking services, thus deriving
additional revenue from their VMware Cloud Director environment.

VMware Cloud Director – Stand-Alone (Core Based Model) is intended for use on
VMware Cloud Foundation environments or vSphere environments that are already
licensed outside of CSP-CLOUD BUILDER. An example of this is if a Provider’s
customer already has vSphere licensed and the Provider will be adding Cloud Director
as a managed service on that existing environment. This license is not to be used for
Cloud Director on public cloud environments.
Point Value / Charged 12 points per core per month
Per
Components VMware Cloud Director
Reporting Service Providers must manually report points consumption based on the number of
physical cores across all hosts running VMs under management by Cloud Director for
Cloud Providers environment.
HOW TO REPORT:
• Report the number of Units relative to VMware Cloud Foundation where the
domain is configured in VMware Cloud Director.
• Report the number of cores in the Commerce Portal
Report against the SKU associated with the VMware Cloud Director Stand-Alone.
Support Production Level Support
How to Acquire VMware Cloud Director Stand-Alone is provided to partners upon request as part of the
one-off-order for VMware Cloud Foundation.
More Information More information is available at VMware Cloud Provider Program Cloud Director or
https://cloudsolutions.vmware.com

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VMware SDDC Manager for VCF vRAM Based Model

Description VMware SDDC Manager is used for deploying the entire VMware Cloud Foundation
product. This product is available only with Flex Pricing Model. This specific offering for
Cloud Providers is used to provide VCF through the Flex Pricing Model. SDDC Manager
on Flex Pricing Model allows Partners to meter and report each component of the
VMware Cloud Foundation product on a per product and edition basis. This includes
using feature-based metering for vSAN and NSX as is done with Flex Pricing Model and
Usage Meter.
Point Value / Charged 8 Points per 1 GB Metered RAM (based on average monthly usage)
Per Total points capped at 24 GB of Metered RAM per virtual machine (see Reporting and
Operational Details)
Components • Cloud Builder
• SDDC Manager
Reporting HOW TO REPORT:
• Latest version of Usage Meter supports the ability to tag vCenter Server as
“managed by VMware Cloud Foundation“”
• After checking the box, select vRAM as the metric of choice and any Flex Core
units for the given vCenter Server will also apply towards SDDC Manager
• Usage Meter will automatically be reported for SDDC Manager consumption to
the Monthly Billing Order (MBO)

Support Production Level Support


How to Acquire VMware SDDC Manager licenses are available for all partners in their
customerconnect.vmware.com entitlement accounts. The SDDC Manager SKU is
available for all partners on their monthly report. No restrictions are applied for partners
looking to adopt SDDC Manager or VCF.
More Information More information is available at or https://cloudsolutions.vmware.com

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DESKTOP AND APPLICATION
VIRTUALIZATION
VMware App Volumes

VMware App Volumes is a portfolio of integrated application and user management solutions for VMware Horizon,
Citrix XenApp and XenDesktop, and RDSH virtual environments. These solutions take desktop and application
environments to the next level by providing faster application delivery, unified application and user management, while
reducing IT costs by up to 70%. To learn more about VMware App Volumes visit:
http://www.vmware.com/products/appvolumes/

VMware App Volumes is available to service providers in two editions (Please refer to the table below):
• App Volumes Standard
• App Volumes Advanced

Features Standard Advanced

Point Value (per Concurrent Connection per Month) 4 7


✓ ✓
Vmware App Volumes Standard & Dynamic Environment Manager
VMware ThinApp Client ✓


VMware ThinApp Packager
VMware Workstation ✓

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VMware App Volumes Standard

Description VMware App Volumes Standard is an application and user management solution for small
and medium tenants with virtual environments powered by Horizon, Citrix XenApp and
XenDesktop, and RDSH.
Point Value / 4 points per concurrent connection per month
Charged Per
Components VMware App Volumes Standard and Dynamic Environment Manager
Reporting Service Providers must manually report App Volumes Standard usage each month in the
VMware Cloud Provider Program Commerce Portal. Information on the number of concurrent
connections is available through the App Volumes Manager interface via the Dashboard
Primary tab shown above. To report number of concurrent connections for a given month,
Service Providers shall use maximum “Online Users” in the “User Utilization” chart and/or
maximum “Online Desktops” and “Online Servers” in the “Computer Utilization” chart
depending on what they attach AppStack to – i.e. user, machine, or both. An AppStack is a
virtual disk containing applications, disks, and folders. There is no automated report that
keeps track of the maximum concurrent connections at this time, so it is the Service
Provider’s responsibility to track and report this information accurately each month.
Support Production Level Support
More Information https://www.vmware.com/products/appvolumes.html or https://cloudsolutions.vmware.com/

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VMware App Volumes Advanced

Description VMware App Volumes Advanced is an integrated application and user management
solution for enterprise customers with virtual environments powered by Horizon, Citrix
XenApp and XenDesktop, and RDSH.
Point Value / 7 points per concurrent connection per month
Charged Per
Components • VMware App Volumes Advanced and Dynamic Environment Manager
• VMware ThinApp Client
• VMware ThinApp Packager
• VMware Workstation
Reporting Service Providers must manually report VMware App Volumes Advanced in the VMware
Cloud Provider Program Commerce Portal. Information on the number of concurrent
connections is available through the App Volumes Manager interface via the Dashboard
Primary tab shown above. To report number of concurrent connections for a given month,
Service Providers shall use maximum “Online Users” in the “User Utilization” chart and/or
maximum “Online Desktops” and “Online Servers” in the “Computer Utilization” chart
depending on what they attach AppStack to – i.e. user, machine, or both. An AppStack is a
virtual disk containing applications, disks, and folders. There is no automated report that
keeps track of the maximum concurrent connections at this time, so it is the Service
Provider’s responsibility to track and report this information accurately each month. ThinApp
Packager and Workstation are for administrator use only.
Support Production Level Support
More Information https://www.vmware.com/products/appvolumes.html or https://cloudsolutions.vmware.com/

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VMware Desktop and Application Virtualizatio n

VMware desktop and application virtualization solutions provide service providers with a new approach to
deliver, protect, and manage Windows or Linux virtualized desktops and applications, while containing costs and
ensuring end users can work anytime, anywhere across any device. For more details on Horizon Universal Licensing,
refer to Appendix B. Please review the table below for feature details.

Features/ Horizon DaaS Horizon 8 Editions Horizon 8 Apps


Horizon
Editions RDSH
Edition
VDI
Edition
Standard Advanced Enterprise Standard Advanced
for Linux

13 per
16 per 12 per 19 per 28 per 11 per 18 per 7 per
Created
Points per Month RDS
Created Concurrent Concurrent Concurrent Concurrent Concurrent Concurrent
Desktop Connection Connection Connection Connection Connection Connection
Session
VDI (Windows
✓ ✓ ✓ ✓
Desktops)
VDI (RDS Sessions) ✓ ✓ ✓ ✓

VDI (Linux Desktops) ✓ ✓

Published Apps ✓ ✓ ✓ ✓ ✓ ✓

View Manager ✓ ✓ ✓ ✓ ✓ ✓

View Composer - (*) - (*) - (*) - (*)

Persona - (*) - (*) - (*) - (*)

ThinApp ✓ ✓ ✓ ✓ ✓
VMware Workstation
✓ ✓ ✓ ✓ ✓
/ Fusion
vCenter for Desktop ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
vSphere Ent plus for
✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
Desktop
Workspace ONE
Access – On ✓ ✓ ✓ ✓ ✓ ✓
Premise Edition
vSAN Adv. For ✓ ✓
Desktop
Aria Operations for
- (*)
Horizon
App Volumes ✓ ✓

DEM Standard ✓ ✓

DEM Enterprise ✓ ✓ ✓ ✓ ✓

Instant Clones ✓ ✓ ✓ ✓ ✓ ✓
(*): Changed with the Horizon 8 product bundles.

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VMware Horizon DaaS

VMware Horizon DaaS is the market leading solution providing Service Provider with a low cost, subscription-based,
multi-tenant, and secure Desktop-as-a-Service (DaaS) platform solution. Designed to address enterprise-class scale,
the solution also provides simplicity and ease-of-use from large to small customers. Horizon DaaS Bundle allows
enterprises to create or extend their Virtual Desktop Infrastructure (VDI) footprint without increasing the financial
burden of infrastructure management and ownership. Horizon DaaS certified Service Providers can provide
enterprises with a fully customizable desktop service accessible via the Internet or via dedicated networks from any
location, on any compatible device and with the same user experience as traditional on premises PCs.
There are two Horizon DaaS Bundles available to VMware Cloud Provider Program Service Providers:
• VMware Horizon Bundle for 8.0/9.0 – VDI Edition
• VMware Horizon Bundle for 8.0/9.0 – RDSH Edition

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VMware Horizon DaaS Bundles for 8.0 / 9.0

VDI Edition: VDI Edition applies to VDI Desktop workloads and includes the RDSH Edition rights.
Description RDSH Edition: RDSH Edition applies to Remote Desktop Session Host (RDSH) Desktop and
Application (i.e. Terminal Services Session-based) workloads.
Point Value / VDI Edition: 16 points per created desktop per month
Charged Per RDSH Edition: 13 points per created desktop or application session per month
• VMware Horizon DaaS Platform which includes right to host VDI desktop and
applications (Windows Client OS, Windows Server OS)
Components • Workspace ONE Access – On Premise Edition
(BOM) • VMware vCenter Server for Desktop
• VMware vSphere Enterprise Plus for Desktop
• VMware Dynamic Environment Manager

Horizon DaaS 8.0:


Manual reporting: Log into Service Center as Super Admin for each Horizon DaaS datacenter in
place.
• In the main menu, select the ‘configuration tab, then select “standard capacity’.
• Ensure you are in the ‘Desktop Capacity & Model Definition’ option, then select
‘Download Usage Report’
• From the downloaded .CSV file for each datacenter, the follow metrics should be
extracted:
• VDI Edition consumption: Sum of all desktop VMs created (column: No. of VMs)
• RDSH Edition: Sum of all sessions created (Column: Total Sessions)
• Manually enter the sums for VDI and RDSH edition above in the correct fields in
Commerce Portal.
Reporting Horizon DaaS 9.0:
Monthly reporting of Horizon DaaS 9.0 per Created Desktop (VDI Edition) and per Created Desktop
or Application Session (RDSH Edition) via Usage Meter. Latest version of Usage Meter registered
in Cloud Partner Navigator will automatically pre-populate usage data in the Commerce Portal for
Horizon DaaS 9.0.

For manual reporting, please follow collection and reporting as shown for Horizon DaaS 8.0. If
reporting both Horizon DaaS 8.0 and 9.0, manually collect the usage for Horizon DaaS 8.0, log into
Commerce Portal and add that usage to the Horizon DaaS 9.0 usage that is pre-populated in both
VDI and RDSH edition fields.

Non-supported versions of Usage Meter will result in incorrect or incomplete metering and
compliancy issues.
Automatic Reporting using vCloud Usage Meter is supported with Horizon DaaS version 9.0. For
more details refer to https://cloud.vmware.com/cloud-provider-metering
Production Level Support. GSS will answer SP support request. (Pricing reflects prod level
Support
support)
https://www.vmware.com/products/daas-vspp.html or https://cloudsolutions.vmware.com/
More The Horizon DaaS Bundle are restricted products and only Qualifying Service Providers can rent
Information the product from VMware. Only Service Providers with a valid 10,800 point or higher contract are
eligible to start the qualification process, and there is also a required PSO engagement with a

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standard SOW to obtain a production grade deployment. Contact your local Business
Development Manager or partnernetwork@vmware.com for additional details on how to use the
product through the VMware Cloud Provider Program. For VMware and 3rd party component
compatibility, refer to the Horizon DaaS Service Provider administration documentation:
https://docs.vmware.com/en/Vmware-Horizon-DaaS/index.html

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VMware Desktop Disaster Recovery for Horizon DaaS Bundle( s)

Description VMware Desktop Disaster Recovery (DR) for Horizon DaaS Bundle(s) enables Service
Providers to easily protect their tenants’ business and ensure workforce continuity with cloud-
hosted desktops and apps at a fraction of the cost.
It opens new opportunities for Service Providers to offer cloud-based virtual desktop and apps as
insurance to enterprises that use:
• on premises physical desktop infrastructure
• on premises virtual desktop infrastructure or,
• cloud-hosted desktop and apps for their normal business operation
In the event of a disaster, Service Providers can get tenant users up and running quickly with the
speed of the cloud and predictable cloud economics. Tenants can be productive instantly, from
any device, anywhere, with a secure workspace connected to corporate resources.
Point Value / 4 points per Total Allocated Insurance Quota for VDI and RDSH Connections per month
Charged Per (“insurance rate”)
The Desktop DR option allows partners to deploy Horizon DaaS bundle(s) in either reservation
mode or active (i.e. normal) mode as follows:
• Partner offers desktop “reservation” capacity and pays “insurance rate” to VMware.
Desktop reservation capacity gives the tenant the right to take the reserved desktop
capacity out of standby for a disaster event.
• When tenants declare a disaster, partner “activates” desktops and reports “regular rate”
of Horizon DaaS Bundle(s) to VMware during the disaster period with a minimum
monthly commitment. For information on “regular rate” for VDI and RDSH Editions of
VMware Horizon DaaS Bundle(s), refer to the “VMware Horizon DaaS Bundle – VDI
Edition” and “VMware Horizon DaaS Bundle – RDSH Edition” sections, respectively.
• Partner can select any mix of reserved and active desktops.
Components VMware Desktop DR for “Horizon DaaS Bundle – VDI Edition” and “Horizon DaaS Bundle –
RDSH Edition”
Reporting For reserved cloud-hosted desktops and apps, Service Providers must manually report the total
allocated insurance quota for VDI and RDSH connections associated with the use of the
“Horizon DaaS Bundle – VDI Edition” and “Horizon DaaS Bundle – RDSH Edition” respectively
to their Aggregator each month.

This data shall include the aggregate total insurance quota allocation of the “Horizon DaaS
Bundle – VDI Edition” and “Horizon DaaS Bundle – RDSH Edition” as well as the name, total
insurance quota allocation, and zip code or country code for each Hosting Customer. For
“Horizon DaaS Bundle – VDI Edition”, it is the total number of VMs that can be powered on for all
tenants based on Desktop Model insurance quotas.

For “Horizon DaaS Bundle – RDSH Edition”, it is the total number of RDSH sessions allocated to
all tenants based on Session Model insurance quotas. There is no automated report that keeps
track of the total insurance allocated quota for VDI or RDSH connections at this time, so it is the
Service Provider¹s responsibility to track and report this information accurately each month.
Support Production Level Support
More The Desktop DR for Horizon DaaS Bundle(s) is a restricted product and only qualifying Service
Information Providers can use the product from VMware. Only Service Providers with a valid 10,800 point or
higher contract are eligible to start with qualification process. Contact your local Business
Development Manager or partnernetwork@vmware.com on requirements and additional details
to use the product through the VMware Cloud Provider Program. Also see:
https://cloudsolutions.vmware.com/

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VMware Horizon

VMware Horizon is a solution that simplifies the management and delivery of virtual desktops and apps on-premises,
in the cloud, or in a hybrid or multi-cloud configuration through a single platform to end-users. By leveraging complete
workspace environment management and optimized for the software-defined data center, Horizon helps IT control,
manage, and protect all of the Windows resources end users want, at the speed they expect, with the efficiency
business demands. To learn more about VMware Horizon visit: https://www.vmware.com/products/horizon.html.

VMware Horizon is available to VMware Cloud Provider Service Providers in four editions:
• VMware Horizon Standard
• VMware Horizon Advanced
• VMware Horizon Enterprise
• VMware Horizon for Linux

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VMware Horizon Standard

Description VMware Horizon Standard is an ideal solution to deliver simple powerful Virtual Desktop
Infrastructure (VDI) with great user experience. VMware Horizon Standard hosted desktops
eliminate the burden for customers of running and managing their desktops in-house. Service
Providers can use VMware Horizon Standard to provide their customers with access (through
a secure Internet connection) to a fully customizable desktop from any location, or on any
compatible device, with the same user experience as on traditional PCs.
Point Value / 12 points per concurrent connection per month
Charged Per
Components • VMware Horizon (includes View for Windows and Instant Clones)
• Vmware Dynamic Environment Manager Standard
• VMware ThinApp Client
• VMware ThinApp Packager
• VMware Fusion Professional / VMware Workstation
• VMware vCenter Server for Desktop
• VMware vSphere Enterprise Plus for Desktop
Reporting VMware Horizon is supported by Usage Meter 4.5 and above. Partner must deploy Usage
Meter and configure the Horizon connection server to meter and automatically report usage to
their Monthly Billing Order (MBO).

Usage Meter does not read and reset the maximum concurrent connection counter, but
instead gets the concurrent connection each hour and maintains its own count of maximum
concurrent connection.
Support Production Level Support
More Information https://www.vmware.com/products/horizon.html or https://cloudsolutions.vmware.com/

2
The API module for Horizon requires PowerCLI 6.5 R1 and it is compatible with vSphere 5.5 and higher, and Horizon 7.0.2 and
higher. For more information on Horizon View API and PowerCLI, refer to VMware EUC blog
at https://blogs.vmware.com/euc/2017/01/VMware-horizon-7-powercli-6-5.html

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VMware Horizon Advanced

Description VMware Horizon Advanced is ideal for customers looking to deliver virtual or remote desktops
and applications through a single platform to end users. These desktop and application
services – including RDS hosted applications, packaged applications with VMware ThinApp,
SaaS applications, and even virtualized applications from Citrix – can all be accessed from one
unified workspace to provide end users with all of the resources they want, at the speed they
expect, with the efficiency business demands. VMware Horizon Advanced offers customers all
the benefits of the Horizon View Standard and additionally extends the power of virtualization
with virtual compute and virtual storage to drive down costs, enhance the user experience, and
deliver greater business agility.
Point Value / 19 points per concurrent connection per month
Charged Per
Components • VMware Horizon Advanced (includes View for Windows, RDS Hosted Applications, and
Instant Clones)
• VMware vSAN Advanced for Desktop
• VMware Dynamic Environment Manager Standard Edition
• VMware Workspace ONE Access on-prem edition
• VMware ThinApp Client
• VMware ThinApp Packager
• VMware Fusion Professional / VMware Workstation
• VMware vCenter Server for Desktop
• VMware vSphere Enterprise Plus for Desktop
Reporting VMware Horizon is supported by Usage Meter 4.5 and above. Partner must deploy Usage
Meter and configure the Horizon connection server to meter and automatically report usage to
their Monthly Billing Order (MBO).

Usage Meter does not read and reset the maximum concurrent connection counter, but instead
gets the concurrent connection each hour and maintains its own count of maximum concurrent
connection.
Support Production Level Support
More Information https://www.vmware.com/products/horizon.html or https://cloudsolutions.vmware.com/

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VMware Horizon Enterprise

Description VMware Horizon Enterprise is ideal for customers looking to automate the management and
delivery of virtual or remote desktops and applications, through a single platform to end users.
VMware Horizon Enterprise offers customers all of the benefits of the Horizon Advanced and
additionally streamlines management and provisioning with advanced self-service capabilities to
reduce operating costs and provide IT organizations with the tools to be more responsive to
changing business requirements. Horizon Enterprise supports RHEL, Ubuntu, CentOS and
NeoKylin Linux in addition to Microsoft Windows operating system.

Point Value / 28 points per concurrent connection per month


Charged Per
Components • VMware Horizon Enterprise (includes View for Windows and Linux, RDS Hosted
Applications, and Instant Clones)
• VMware vSAN Advanced for Desktop
• VMware App Volumes Advanced
• VMware Dynamic Environment Manager Enterprise Edition
• VMware Workspace ONE Access on-prem edition
• VMware ThinApp Client
• VMware ThinApp Packager
• VMware Fusion Professional / VMware Workstation
• VMware vCenter Server for Desktop
• VMware vSphere Enterprise Plus for Desktop
Reporting VMware Horizon is supported by Usage Meter 4.5 and above. Partner must deploy Usage Meter
and configure the Horizon connection server to meter and automatically report usage to their
Monthly Billing Order (MBO).

Usage Meter does not read and reset the maximum concurrent connection counter, but instead
gets the concurrent connection each hour and maintains its own count of maximum concurrent
connection.
Support Production Level Support
More https://www.vmware.com/products/horizon.html or https://cloudsolutions.vmware.com/
Information

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VMware Horizon for Linux

Description VMware Horizon for Linux extends the benefits of VDI to Linux users. Providing centralized,
secure and simplified management for Linux desktops, Horizon for Linux allows organizations to
help reduce their capital expenditures, eliminate Microsoft desktop licensing costs and save on
day-to-day operational expenses. In addition, VMware Horizon for Linux support send users with
easy access to Linux applications and the same great user experience across devices and
locations. Horizon for Linux supports RHEL, Ubuntu, CentOS and NeoKylin operating systems.
Point Value / 7 points per concurrent connection per month
Charged Per
Components • VMware Horizon for Linux (includes View Manager)
• VMware vCenter Server Desktop
• VMware vSphere Enterprise Plus for Desktop

Reporting
Service Providers must manually report Horizon for Linux usage each month in the VMware
Cloud Provider Program Commerce Portal. This edition is not currently supported by the Horizon
Usage Meter integration found in Usage Meter 4.5 and above. Information on the total number of
concurrent connections is available through the Horizon Administrator Management Web UI
(under View Configuration > Product Licensing and Usage) as shown above. To report the Total
Concurrent Connections for a given month, Service Providers shall use the Highest Count and
reset the count at the end of each month.
Alternatively, Service Providers can query the Horizon View API2 and obtain the same data
using the ConnectionServerHealth service. The sample PowerCLI commands to query the View
Connection Server are as follows:
• Open PowerCLI and run the following:
o Import-Module VMware.VimAutomation.HorizonView
• Establish Connection to Horizon (Connect-HVServer):
o Connect-HVServer -server <connection-server-fqdn> -User <username> -
Password <password> -Domain <domain>
• Query Horizon for the connection statistics
o $global:DefaultHVServers.ExtensionData.ConnectionServerHealth.Connectio
nServerHealth_List().ConnectionData

It is the Service Provider’s responsibility to track and report the maximum concurrent
connections accurately each month. VMware ThinApp Packager and VMware Workstation are
for administrator use only.
Support Production Level Support
More https://www.vmware.com/products/horizon.html or https://cloudsolutions.vmware.com/
Information

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VMware Horizon Apps

VMware Horizon Apps enables Service Providers to deliver virtual apps securely to any device, anywhere with
centralized management and rich, adaptive user experience. It improves end users’ productivity with quick and easy
access to their Windows applications alongside SaaS applications, and mobile applications through a single unified
digital workspace. Based on VMware Horizon, it is a great choice for customers who need published applications (i.e.
Remote Desktop Services – RDS) but do not need VDI desktops. To learn more about VMware Horizon visit:
http://www.vmware.com/products/horizon-apps.html. Feature Details can be found here.
VMware Horizon Apps is available to VMware Cloud Provider Program Service Providers in two editions:
• VMware Horizon Apps Standard
• VMware Horizon Apps Advanced

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VMware Horizon Apps Standard

Description VMware Horizon Apps Standard offers reliable and secure published applications delivery with
tools and features that simplify management and provide a great user experience.
Point Value / 11 points per concurrent connection per month
Charged Per
Components • VMware Horizon Apps Standard (includes RDS Hosted Applications but not Instant Clones)
• Vmware Dynamic Environment Manager Enterprise Edition
• VMware Workspace ONE Access on-prem edition
• VMware ThinApp Client
• VMware ThinApp Packager
• VMware Fusion Professional / VMware Workstation
• VMware vCenter Server for Desktop
• VMware vSphere Enterprise Plus for Desktop
Reporting
VMware Horizon is supported by Usage Meter 4.5 and above. Partner must deploy Usage Meter
and configure the Horizon connection server to meter and automatically report usage to their
Monthly Billing Order (MBO).

Usage Meter does not read and reset the maximum concurrent connection counter, but instead
gets the concurrent connection each hour and maintains its own count of maximum concurrent
connection.
Support Production Level Support

More https://www.vmware.com/products/horizon-apps.html or https://cloudsolutions.vmware.com/


Information

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VMware Horizon Apps Advanced

Description VMware Horizon Apps Advanced includes everything in Horizon Apps Standard and further
raises the bar with just-in-time app delivery powered by VMware’s Instant Clone technology and
complete application lifecycle management powered by VMware App Volumes. It brings speed,
scale, savings, and simplicity to app delivery, while enabling access to apps on any device,
anywhere.
Point Value / 18 points per concurrent connection per month
Charged Per
Components • VMware Horizon Apps Advanced (includes RDS Hosted Applications and Instant Clones)
• VMware App Volumes Advanced
• Vmware Dynamic Environment Manager Enterprise Edition
• VMware Workspace ONE Access on-prem edition
• VMware ThinApp Client
• VMware ThinApp Packager
• VMware Fusion Professional / VMware Workstation
• VMware vCenter Server for Desktop
• VMware vSphere Enterprise Plus for Desktop

Reporting VMware Horizon is supported by Usage Meter 4.5 and above. Partner must deploy Usage Meter
and configure the Horizon connection server to meter and automatically report usage to their
Monthly Billing Order (MBO).

Usage Meter does not read and reset the maximum concurrent connection counter, but instead
gets the concurrent connection each hour and maintains its own count of maximum concurrent
connection.
Support Production Level Support
More https://www.vmware.com/products/horizon-apps.html or https://cloudsolutions.vmware.com/
Information

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VMware ThinApp Client

Description With ThinApp Client, an entire application and its settings can be packaged into a single
executable that Service Providers can deploy to a range of Windows operating environments on
either a physical desktop or a virtual machine. The applications are isolated from each other and
the Operating System to ensure there are no application-to-application conflicts or application-to-
operating system conflicts. This solution fits into any environment and allows Service Providers
to help customers run legacy and new applications side by side. For example, older applications
on Windows XP can be packaged and deployed by the Service Provider on Windows 7.
Point Value / 2 points per ThinApp Client per month
Charged Per
Components VMware ThinApp Client
Reporting The Service Provider must manually report ThinApp Client usage each month in the VMware
Cloud Provider Program Commerce Portal. The maximum number of clients used in the month
must be included in the report.
Support Production Level Support
More https://www.vmware.com/products/thinapp.html or https://cloudsolutions.vmware.com/
Information
ThinApp Client does not include the ThinApp Packager or Workstation. Service Providers will
need to install and report usage for at least one seat of VMware Horizon View Standard Edition
or VMware Horizon DaaS Bundle(s) in order to use ThinApp Client licenses. All the limitations of
Horizon View Standard Edition or VMware Horizon DaaS Bundle(s) listed in the VMware Cloud
Provider Program Product Usage Guide shall apply to that installation.

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VMware ThinApp Packager

Description VMware ThinApp Packager is a tool for the administrator to help package applications into
ThinApp executables.

Point Value / 1 point per ThinApp Packager per month


Charged Per
Components VMware ThinApp Packager
Reporting The Service Provider must manually report ThinApp Packager usage each month in the VMware
Cloud Provider Program Commerce Portal. The maximum number of Packagers used in the
month must be included in the report.

Support Production Level Support


More https://www.vmware.com/products/thinapp.htm or https://cloudsolutions.vmware.com/
Information
ThinApp Packager is for administrator use only and does not include the ThinApp Client or
Workstation. Service Providers will need to install and report usage for at least one seat of
VMware Horizon View Standard Edition or VMware Horizon DaaS Bundle(s) in order to use
ThinApp Packager licenses. All the limitations of Horizon View Standard Edition or VMware
Horizon DaaS Bundle(s) listed in the VMware Cloud Provider Program Product Usage Guide
shall apply to that installation.

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VMware Dynamic Environment Manager

Description VMware Dynamic Environment Manager offers personalization and dynamic policy configuration
across any virtual, physical and cloud-based environment. It simplifies end-user profile
management by providing organizations with a single and scalable solution that leverages
existing infrastructure. Service Providers can simply map infrastructure (including networks and
printer mappings) and dynamically set policies for end users to securely support more use
cases.
With this solution, end users can also enjoy quick access to their Windows workspace and
applications, with a personalized and consistent experience across devices and locations. The
net effect – organizations leveraging Dynamic Environment Manager can increase workplace
productivity while driving down the cost of acquisition and day-to-day desktop support and
operations.

Point Value / 2 points per named user per month


Charged Per
Components VMware Dynamic Environment Manager
Reporting Service Providers must manually report Dynamic Environment Manager usage each month in
the VMware Cloud Provider Program Commerce Portal. There is no automated report that keeps
track of the maximum named users at this time, so it is the Service Provider’s responsibility to
track and report this information accurately each month.

Support Production Level Support


More https://www.vmware.com/products/user-environment-manager.html or
Information https://cloudsolutions.vmware.com/

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VMware vSAN for Desktop

VMware vSAN for Desktop is the software-defined storage platform that powers VMware Hyper-Converged Software
solutions and delivers one of the industry’s best storage value with simple management, high performance, low cost
and a robust roadmap intended to support any app, at any scale.
VMware vSAN for Desktop is available to VMware Cloud Provider Program Service Providers in three editions, and an
add-on:
• VMware vSAN Standard for Desktop
• VMware vSAN Advanced for Desktop
• VMware vSAN Enterprise for Desktop

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VMware vSAN Standard for Desktop

Description VMware vSAN Standard for Desktop supports both All-Flash and a hybrid SSD/HDD
configuration. vSAN Standard for Desktop is an a-la-carte option that can be used with other
End User Computing products in the VMware Cloud Provider Program.

Point Value / 2 points per concurrent connection per month


Charged Per
Components VMware vSAN Standard for Desktop
Reporting Service Providers must manually report vSAN Standard for Desktop usage each month in the
VMware Cloud Provider Program Commerce Portal. For partner that are reporting though
Usage Meter 4.6 or later, report the same number of concurrent connections that is
automatically reported for the related Horizon SKU. For partners that are manually reporting
Horizon, report the same number of Maximum Concurrent Connections as seen from the
licensing page of the Connection Server. This is the same number used to manually report the
related Horizon SKU.
There is no automated report that keeps track of the maximum concurrent connections at this
time, so it is the Service Provider’s responsibility to track and report this information accurately
each month. As vSAN Standard for Desktop does not include vCenter Server for Desktop or
vSphere for Desktop licensing; all use of those products must be reported separately, in
addition to the usage of the vSAN Standard for Desktop product.

Support Production Level Support


More Information A hardware independent solution, vSAN Standard for Desktop can be deployed on a wide
range of servers. Service Providers have two options for deploying vSAN Standard for Desktop
– a) vSAN Ready Nodes (pre-validated configurations of servers) and b) a component-based
hardware compatibility list that enables Service Providers to pick and choose the components
they prefer.
For the latest information on vSAN Ready Nodes and supported hardware components (I/O
controllers, HDDs and SSDs), refer to the VMware Compatibility Guide for vSAN at:
https://www.vmware.com/resources/compatibility/search.php?deviceCategory=vSAN
Also see: https://cloudsolutions.vmware.com/

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VMware vSAN Advanced for Desktop

Description VMware vSAN Advanced for Desktop supports all-flash configuration and data efficiency
features such as deduplication, compression, and erasure coding, in addition to all functionalities
of vSAN Standard for Desktop. vSAN Advanced for Desktop enables a two‐tier all‐flash
architecture in which flash devices are intelligently used for both caching and data persistence to
deliver high, predictable performance and sub‐millisecond response times, making it ideal for
tier-1 or business-critical workloads.
vSAN Advanced for Desktop is an a-la-carte option that can be used with other End User
Computing products in the VMware Cloud Provider Program.
Point Value / 4 points per concurrent connection per month
Charged Per
Components VMware vSAN Advanced for Desktop
Reporting Service Providers must manually report vSAN Standard for Desktop usage each month in the
VMware Cloud Provider Program Commerce Portal. For partner that are reporting though Usage
Meter 4.6 or later, report the same number of concurrent connections that is automatically
reported for the related Horizon SKU. For partners that are manually reporting Horizon, report
the same number of Maximum Concurrent Connections as seen from the licensing page of the
Connection Server. This is the same number used to manually report the related Horizon SKU.
There is no automated report that keeps track of the maximum concurrent connections at this
time, so it is the Service Provider’s responsibility to track and report this information accurately
each month. As vSAN Advanced for Desktop does not include vCenter Server for Desktop or
vSphere for Desktop licensing; all use of those products must be reported separately, in addition
to the usage of the vSAN Advanced for Desktop product.

Support Production Level Support


More A hardware independent solution, vSAN Advanced for Desktop can be deployed on a wide
Information range of servers. Service Providers have two options for deploying vSAN for Desktop – a) vSAN
Ready Nodes (pre-validated configurations of servers) and b) a component-based hardware
compatibility list that enables Service Providers to pick and choose the components they prefer.
For the latest information on vSAN Ready Nodes and supported hardware components (I/O
controllers, HDDs and SSDs), refer to the VMware Compatibility Guide for vSAN at:
https://www.vmware.com/resources/compatibility/search.php?deviceCategory=vSAN
Also see: https://cloudsolutions.vmware.com/

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VMware vSAN Enterprise for Desktop

Description VMware vSAN Enterprise for Desktop offers Quality of Service and Stretched Cluster features
on top of vSAN Standard for Desktop and vSAN Advanced for Desktop at incremental point
value. It requires VMware Cloud Provider Program partners to install and utilize vSAN Standard
for Desktop or vSAN Advanced for Desktop as the basis for vSAN Enterprise for Desktop. The
Quality of Service control allows Service Providers to set up IOPS limit per VM to ensure
mission-critical applications receive the necessary service level agreements.
The Stretched Cluster allows Service Providers to create vSAN cluster between two
geographically separate sites, synchronously replicating data between sites. It enables Service
Providers to offer enterprise-level availability where an entire site failure can be tolerated, with
zero Recovery Point Objective (RPO) and 99.999% uptime. vSAN Enterprise for Desktop is an
a-la-carte option that can be used with other End User Computing products in the VMware
Cloud Provider Program.
Point Value / 5 point per concurrent connection per month
Charged Per
Components VMware vSAN Enterprise Add-on for Desktop
Reporting Service Providers must manually report vSAN Standard for Desktop usage each month in the
VMware Cloud Provider Program Commerce Portal. For partner that are reporting though
Usage Meter 4.6 or later, report the same number of concurrent connections that is
automatically reported for the related Horizon SKU. For partners that are manually reporting
Horizon, report the same number of Maximum Concurrent Connections as seen from the
licensing page of the Connection Server. This is the same number used to manually report the
related Horizon SKU.

Information on the number of concurrent connections is available through the vCenter Server
virtual machine count. There is no automated report that keeps track of the maximum
concurrent connections at this time, so it is the Service Provider’s responsibility to track and
report this information accurately each month.

As vSAN Enterprise for Desktop does not include vCenter Server, vSphere, vSAN Standard for
Desktop or vSAN Advanced for Desktop licensing; all use of those products must be reported
separately, in addition to the usage of the vSAN Enterprise for Desktop product.
Support Production Level Support
More Information A hardware independent solution, vSAN Enterprise can be deployed on a wide range of
servers. Service Providers have two options for deploying vSAN Enterprise – a) vSAN Ready
Nodes (pre-validated configurations of servers) and b) a component-based hardware
compatibility list that enables Service Providers to pick and choose the components they prefer.
For the latest information on vSAN Ready Nodes and supported hardware components (I/O
controllers, HDDs and SSDs), refer to the VMware Compatibility Guide for vSAN at:
https://www.vmware.com/resources/compatibility/search.php?deviceCategory=vSAN
Also see: https://cloudsolutions.vmware.com/

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VMware NSX for Desktop

VMware NSX is the network virtualization platform for the Software-Defined Data Center, delivering the operational
model of a virtual machine for entire networks.
VMware NSX for Desktop is available to VMware Cloud Provider Program Service Providers in two editions:
• VMware NSX Data Center Advanced for Desktop
• VMware NSX Data Center Enterprise Plus for Desktop

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VMware NSX Data Center Advanced for Desktop

Description VMware NSX Data Center Advanced for Desktops is the network virtualization platform for
Horizon, XenApp, and XenDesktop environments
Point Value / 5 points per concurrent connection per month
Charged Per
Components VMware NSX Data Center Advanced for Desktop
Reporting Service Providers must manually report vSAN Standard for Desktop usage each month in the
VMware Cloud Provider Program Commerce Portal. For partner that are reporting though Usage
Meter 4.6 or later, report the same number of concurrent connections that is automatically
reported for the related Horizon SKU. For partners that are manually reporting Horizon, report
the same number of Maximum Concurrent Connections as seen from the licensing page of the
Connection Server. This is the same number used to manually report the related Horizon SKU.
There is no automated report that keeps track of the maximum concurrent connections at this
time, so it is the Service Provider’s responsibility to track and report this information accurately
each month. As NSX Data Center Advanced for Desktop does not include vCenter Server for
Desktop or vSphere for Desktop licensing; all use of those products must be reported
separately, in addition to the usage of the NSX Data Center Advanced for Desktop product.

Support Production Level Support


More https://www.vmware.com/products/horizon/horizon-nsx.html or
Information https://cloudsolutions.vmware.com/

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VMware NSX Data Center Enterprise Plus for Desktop

Description VMware NSX Data Center Enterprise Plus for Desktops is the network virtualization platform for
Horizon, XenApp, and XenDesktop environments across multiple data centers. Additionally, it
includes:
• Multi-site NSX optimizations
• VPN (Ipsec and SSL) Remote Gateway
• Integration with hardware VTEPs
Point Value /
Charged Per 8 points per concurrent connection per month

Components VMware NSX Data Center Enterprise Plus for Desktop


Reporting Service Providers must manually report vSAN Standard for Desktop usage each month in the
VMware Cloud Provider Program Commerce Portal. For partner that are reporting though
Usage Meter 4.6 or later, report the same number of concurrent connections that is
automatically reported for the related Horizon SKU. For partners that are manually reporting
Horizon, report the same number of Maximum Concurrent Connections as seen from the
licensing page of the Connection Server. This is the same number used to manually report the
related Horizon SKU.
There is no automated report that keeps track of the maximum concurrent connections
currently, so it is the Service Provider’s responsibility to track and report this information
accurately each month.
As NSX Data Center Enterprise Plus for Desktop does not include vCenter Server for Desktop
or vSphere for Desktop licensing; all use of those products must be reported separately, in
addition to the usage of the NSX Data Center Enterprise Plus Desktop product.

Support Production Level Support


More Information https://www.vmware.com/products/horizon/horizon-nsx.html or
https://cloudsolutions.vmware.com/

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APPLICATION MODERNIZATION
VMware Tanzu Kubernetes Gr id

Description Some enterprises started their cloud native journey with simple, containerized off-the-shelf (COTS)
workloads. If you want to run COTS workloads on-premises as part of your vSphere footprint,
Tanzu Kubernetes Grid with open-source components is the most affordable and accessible
edition. It also transforms vSphere by allowing you to run VMs and containers side by side while
providing developers self-service access to resources via Kubernetes APIs. Tanzu Kubernetes
Grid can be licensed to be deployed with vSphere 7 Ent+ or newer, or as an add-on to be deployed
on vSphere 6.7u3 or newer.
Point Value / Standalone/Current Bundles
Charged Per Not Available
Flex Model Core
Included
Components Tanzu Kubernetes Grid runtime with Fluent Bit, Prometheus, Grafana, Contour included, Velero,
Antrea, HA Proxy, Calico, and Harbor. Supported TKG runtimes:
• TKG integrated w/ vSphere 7 or newer (aka vSphere w/ Tanzu aka TKGs)
• TKG multi-cloud (aka TKGm)
Reporting As of Usage Meter 4.6, TKGm is metered through the TKGm collector, where you connect Usage
Meter to the management cluster. Granularity for edition is based on all TKGm VM’s related to a
management cluster and associated workload clusters. TKGs is metered through the vCenter
Server collector. No additional product components are added to Usage Meter. Granularity for
edition is based on all TKGs VM’s within a single vCenter Server are metered as the same
edition. Tanzu Kubernetes Grid and vSphere must be reported separately. Management
components are metered based on vRAM just like vCenter Server is when deployed in a VM
Support VMware Production Level support
Eligibility Partners using Flex Core are entitled to use Tanzu Kubernetes Grid at no additional cost
Datasheet Tanzu Kubernetes Grid Solution Overview
Tanzu on Sovereign Cloud Brief

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VMware Data Solutions Portfolio

Description VMware Data Solutions is a portfolio of various fit-for-purpose data products that enable self-
service access for developers and help data teams run, manage and scale critical workloads
across hybrid infrastructures. The following products are available in the VMware Data Solutions
portfolio:
• VMware Greenplum
• VMware SQL
• VMware Data Services Manager
• VMware RabbitMQ
• VMware GemFire
You can license and deploy individual Data Solutions products.

Point Value / The VMware Data Solutions portfolio is available as individual standalone products, and may be
Charged Per deployed on vSphere, VMware Cloud Foundation, VMware Cloud on Amazon Web Services,
Kubernetes, or Public Clouds Providers. Further restrictions may apply. The following assumes
no Hyperthreading is enabled, if hyperthreading is enabled 2 vCPU = 1 core, making the points
per core half of what is listed below.
• VMware Greenplum
• VMware SQL
• VMware Data Services Manager
• VMware RabbitMQ
• VMware GemFire
NOTE : Please contact your VMware Business Development Manager or Aggregator
for pricing information on Data Solutions portfolio

Accessing & Service Providers need to submit a license request through the one-off order process – see How
Deploying do I request one-off orders.

Components VMware Data Solutions portfolio components:


• VMware Greenplum
o https://tanzu.vmware.com/greenplum
o https://greenplum.docs.pivotal.io/
• VMware SQL
o https://tanzu.vmware.com/sql
o https://docs.vmware.com/en/VMware-Tanzu-SQL-with-Postgres-for-
Kubernetes/index.html
o https://docs.vmware.com/en/VMware-Tanzu-SQL-with-MySQL-for-
Kubernetes/index.html
• VMware Data Services Manager
o https://docs.vmware.com/en/Data-Management-for-VMware-Tanzu/index.html

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• VMware RabbitMQ
o https://tanzu.vmware.com/rabbitmq
o https://docs.vmware.com/en/VMware-Tanzu-RabbitMQ-for-
Kubernetes/index.html
• VMware GemFire
o https://tanzu.vmware.com/gemfire
o https://gemfire.docs.pivotal.io/index.html

Reporting Report consumption of VMware Data Solutions Software used against the respective line items
in VMware Commerce Portal. Note: VMware Data Solutions does not include vSphere and other
products, which must be reported separately. Management components when deployed in a
Virtual Machine are metered at standard CSP-Cloud Builder rates, e.g. when vCenter Server is
deployed in a Virtual Machine

Each VMware Data Solutions Software requires a minimal number of Cores for a viable product
deployment.
• VMware Greenplum: 3 cores
• VMware SQL: 2 cores
• VMware Data Services Manager: 4 cores
• VMware RabbitMQ: 23 cores
• VMware GemFire: 4 cores per each GemFire Server

Consumption must be manually metered as follows until VMware vCloud Usage Meter is
supported:
Identify all Virtual Machines or Containers containing VMware Data Solutions Software.
Determine the configured vCPUs for each Virtual Machine or Container. Sum the count of
configured vCPUs and convert to Cores.
If hyperthreading is not enabled, the number of Cores is the number of vCPUs. If hyperthreading
is enabled, the number of Cores is half the number of vCPUs.
• If deployed on VMware vSphere, all Virtual Machines or Containers with VMware Data
Solutions software must be identified, and the configured vCPUs counted for reporting.
To determine the configured vCPUs for each Virtual Machine, refer to VMware vSphere Product
Documentation for Virtual Machine hardware configuration and vCPU Configuration.
• If deployed on Kubernetes, follow the guidance for each respective VMware Data
Solutions Software that supports Kubernetes.

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VMware SQL
• All Containers with Kubernetes Operators and VMware SQL Instances must be
identified, and the configured vCPUs counted for reporting.
• Configuration of vCPUs in Kubernetes may be reported as milliCores. To calculate the
number of vCPUs, divide the reported milliCores by 1000.
• To determine the Containers with VMware SQL Instances, use the Kubernetes
command-line tool, kubectl. Each VMware Data Solutions includes a convenient label
for identification.

Offering Instance Label

VMware SQL with Postgres for app=postgres


Kubernetes

VMware SQL with MySQL for app.kubernetes.io/name=mysql


Kubernetes

Example:
View all Instances for VMware SQL with Postgres for Kubernetes across all Kubernetes
Namespaces
kubectl top pod –selector app=postgres –all-namespaces
Note: The kubectl top command requires installation of the Kubernetes Metrics Server
in the corresponding Kubernetes cluster.

VMware RabbitMQ
• All configured Kubernetes vCPU Resource Limits for Containers with RabbitMQ Nodes
must be identified for reporting. Containers with Kubernetes Operators do not need to
be identified for reporting.
• Configuration of Kubernetes vCPU Resource Limits may be reported as milliCores. To
calculate the number of vCPUs, divide the reported milliCores by 1000.
• To determine the configured Kubernetes vCPU Resource Limits for Containers with
RabbitMQ Nodes, use the Kubernetes command-line tool, kubectl:

Example:
View all Kubernetes vCPU Resource Limits for VMware RabbitMQ Nodes
across all Kubernetes Namespaces
kubectl get pod –
output=jsonpath=’{.items[*].spec.containers[*].resources.limits.cpu}’ –all-
namespaces –selector app.kubernetes.io/component=rabbitmq

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VMware GemFire
• All Containers with GemFire Servers must be identified, and the configured vCPUs
counted for reporting. Containers with Kubernetes Operators or GemFire Locators do
not need to be identified for reporting.
• Configuration of vCPUs in Kubernetes may be reported as milliCores. To calculate the
number of vCPUs, divide the reported milliCores by 1000.
• To determine the Containers with GemFire Servers, use the Kubernetes command-line
tool, kubectl. Each VMware Data Solutions includes a convenient label for identification.

Offering Server Label

VMware GemFire for Kubernetes gemfire.tanzu.vmware.com/gemfire-


type=server

Example:

View all VMware GemFire Servers across all Kubernetes Namespaces


kubectl top pod –selector gemfire.tanzu.vmware.com/gemfire-type=server –all-
namespaces
Note: The kubectl top command requires installation of the Kubernetes Metrics Server
in the corresponding Kubernetes cluster.

If deployed in other virtualized environments, e.g. A Public Cloud Provider, all Virtual Machines
or Containers with VMware Data Solutions Software must be identified, and the configured
vCPUs counted for reporting.
Refer to the corresponding documentation for the Public Cloud Provider to identify Virtual
Machines or Containers and the configured vCPUs.
Example:
Amazon Web Services: https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/view-
cpu-options.html
Google Cloud Platform: https://cloud.google.com/compute/docs/instances/get-list
Microsoft Azure: https://docs.microsoft.com/en-us/azure/virtual-machines/monitor-vm

“VMware SQL Instances” or “VMware SQL Servers” A MySQL or PostgreSQL Instance, also
known as a Server, is a single multithreaded program that does most of the work in a MySQL or
PostgreSQL installation. Instances manages access to the data directory that contains
databases and tables.

“GemFire Server” A GemFire server is a GemFire process that runs as a long-lived,


configurable member of a cluster (also called a distributed system). The GemFire Server is used
primarily for hosting long-lived data regions and for running standard GemFire processes such
as the Server in a client/server configuration.

“GemFire Locator” The locator is a GemFire process that tells new, connecting members
where running members are located and provides load balancing for GemFire Server use.

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“RabbitMQ Node” A RabbitMQ cluster is a logical grouping of one or several RabbitMQ Nodes,
each sharing users, virtual hosts, queues, exchanges, bindings, runtime parameters and other
distributed state.

“Kubernetes Operators” Operators are software extensions to Kubernetes that make use of
custom resources to manage applications and their components.

“Kubernetes vCPU Resource Limits” When you specify the resource request for containers in
a Pod, the kube-scheduler uses this information to decide which node to place the Pod on.
When you specify a resource limit for a container, the kubelet enforces those limits so that the
running container is not allowed to use more of that resource than the limit you set. The kubelet
also reserves at least the request amount of that system resource specifically for that container
to use. https://kubernetes.io/docs/concepts/configuration/manage-resources-containers/

“Kubernetes Namespaces” In Kubernetes, namespaces provide a mechanism for isolating


groups of resources within a single cluster.

“Kubernetes Metrics Server” Metrics Server is a scalable, efficient source of container


resource metrics for Kubernetes built-in autoscaling pipelines. https://github.com/kubernetes-
sigs/metrics-server .

“milliCores” or “milliCPU” In Kubernetes, 1 CPU unit is equivalent to 1 physical CPU core, or


1 virtual core, depending on whether the node is a physical host or a virtual machine running
inside a physical machine. Kubernetes supports Fractional requests which may be represented
as “millicpu" or “millicore” which is 1/1000th of 1 CPU unit.

“kubectl” The Kubernetes command-line tool, kubectl, allows you to run commands against
Kubernetes clusters. You can use kubectl to deploy applications, inspect and manage cluster
resources, and view logs. For more information including a complete list of kubectl operations,
see the kubectl reference documentation.

Support VMware Production Level support

Restrictions The VMware Data Solutions portfolio of products may be deployed on vSphere, VMware Cloud
Foundation, VMware Cloud on Amazon Web Services, Kubernetes, or Public Clouds Providers.
Further restrictions may apply.
• VMware Greenplum
o May be deployed as either VMware Greenplum or Greenplum Database by
VMware on vSphere, VMware Cloud Foundation, VMware Cloud on Amazon Web
Services, or Public Clouds Providers.
• VMware SQL
o May be deployed as either VMware SQL with MySQL for Kubernetes, VMware
SQL with Postgres for Kubernetes, or Data Management for VMware on vSphere,
VMware Cloud Foundation, VMware Cloud on Amazon Web Services, Kubernetes,
or Public Clouds Providers.

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• VMware RabbitMQ
o May be deployed as VMware RabbitMQ, VMware RabbitMQ for Kubernetes, or
OSS Support for RabbitMQ on vSphere, VMware Cloud Foundation, VMware
Cloud on Amazon Web Services, Kubernetes, or Public Clouds Providers.
• VMware Gemfire
o May be deployed as VMware GemFire for Kubernetes on vSphere, VMware Cloud
Foundation, VMware Cloud on Amazon Web Services, Kubernetes, or Public
Clouds Providers.

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MongoDB Enterprise Advanced - On VMware Cloud Director Extension for Data Solutions

Description MongoDB is a document database that uses a flexible schema to store data to build highly
available and scalable internet applications.
It’s classified as No-SQL, where each record in a MongoDB database is a document described
in BSON, a binary representation of the data.
The MongoDB Enterprise Advanced is the commercial edition to run MongoDB on-premises or
in a private cloud. VMware Cloud Director Extension for Data Solutions tightly couples MongoDB
Enterprise Advanced with VMware Cloud Director based clouds providing lifecycle management
of MongoDB instances.
The MongoDB solution for Kubernetes comprises of the MongoDB Enterprise Server, Ops
Manager and Kubernetes Operator. This integration enables simple and fast deployment of
containerized MongoDB instances through built-in templates and full customization of
deployment through Kubernetes custom resources.
Cloud service providers can download the MongoDB Enterprise Advanced – free of charge -
Accessing & evaluation package and upload the binaries through the VMware Cloud Director Extension for
Deploying Data Solutions user interface. After the evaluation period, service providers need to purchase a
MongoDB Enterprise Advanced subscription directly through MongoDB sales.
MongoDB on VMware Cloud Director Extension for Data Solutions
Components

• Documentation

MongoDB offers enterprise-grade support for the Enterprise Advanced edition. Service providers
Support can raise support requests directly with MongoDB for all database and Kubernetes operator
related needs.

VMware offers production level support for VMware Cloud Director Extension for Data Solutions.

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VMware Tanzu Application Platform

Description VMware Tanzu Application Platform (TAP) provides a superior multi-cloud developer experience
on Kubernetes. VMware Tanzu Application Platform is a modular, application-aware platform
that provides a rich set of developer tooling and a pre-paved path to production to build and
deploy software quickly and securely on any compliant public cloud or on-premises Kubernetes
cluster.
VMware Tanzu Application Platform can be downloaded and deployed as a separate add-on to
Flex Core when deployed on VMware vSphere, or Standalone when deployed on VMware Cloud
Foundation (VCF) or public clouds.

Point Value / vSphere


Charged Per
• Available as a Flex Core model add-on
• 13 points per 1 GB Metered RAM per month (based on average monthly usage). (GB =
1024 MB; Total points capped at 24 GB of Metered vRAM per VM).
VCF or public clouds
• Available Standalone
• 80 points per core* per month
• “Core” means a unit of measure that is defined based on the environment in which the
Software operates: (1) in a physical computing environment, a Core is a Physical Core;
(2) in a virtualized or hypervisor (VM) computing environment, a Core is a single
physical computational unit of the Processor which may be presented as one or more
vCPUs and/or (3) in a public cloud computing environment, a Core is defined as a
single physical computational unit of the Processor, which may be presented as one or
more vCPUs, but may be named differently by the public cloud vendors (e.g., Amazon
Web Services defines Core as “vCPU”, Microsoft Azure defines Core as “Core” or
“vCPU”, Google Cloud Platform defines Core as “Virtual CPU”, and Heroku defines
Core as “Compute”). In cases where these proxies are not identified as Hyperthreads,
one (1) proxy is recognized as one Core. In cases where these proxies are identified as
Hyperthreads, two (2) proxies are recognized as one Core.

Accessing & Service Providers need to submit a license request through the one-off order process – see How
Deploying do I request one-off orders.

Components Tanzu Application Platform


• Tanzu Application Platform Documentation
• Tanzu Build Services
• Cloud Native Runtime

Collateral
1. Tanzu Application Platform documentation details out pre-requisites, installation and
how to get started. Note: CSP-CLOUD BUILDERs will download Tanzu Application
Platform packages via https://network.tanzu.vmware.com/products/tanzu-application-
platform/ when the ordering process outlined above.
2. Tanzu Application Platform Hands-on-Lab (HOL)
3. Tanzu Application Platform overview and demo

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Reporting Report consumption of Tanzu Application Platform against the respective line item in VMware
Commerce Portal. Note: Tanzu Application Platform does not include vSphere and other
products, which must be reported separately. Management components when deployed in a VM
are metered at standard CSP-Cloud Builder rates, e.g. like how vCenter Server is when
deployed in a VM. Follow the steps below to meter product consumption:
1. Go to TAP UI and get the overview of the cluster that shows cluster name
2. In vSphere, identify the Tanzu Kubernetes Grid cluster nodes and for each node extract
VRAM or count of Cores as needed.

3. Do this for all Tanzu Application Platform managed clusters

Support VMware Production Level support

Eligibility • Tanzu Application Platform is available as an add-on to Flex Core only


• Tanzu Application Platform when deployed on vSphere is available via vRAM metric
only
• Tanzu Application Platform when deployed on VCF is available on a per core metric
only
o Core for VCF is definition (1) of core above, physical core
• Tanzu Application Platform when deployed on VMC, Public cloud, is available on a per
core metric only

More VMware Tanzu Application Platform Solution Overview


Information

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VMware Application Catalog

VMware Application Catalog™ is a customizable selection of trusted, pre-packaged open-source


Description
application components that are continuously maintained and verifiably tested for use in
production environments, enabling self-service experiences for developers while seamlessly
enforcing compliance, security, and operational best practices.

VMware Application Catalog is available as a standalone downloadable software product and


Point Value / may be deployed on vSphere, VMware Cloud Foundation, VMware Cloud on Amazon Web
Charged Per Services, Kubernetes, or Public Clouds Providers. Each product pack provides or up to 25
artifacts and deployment of up to 1000 cores, cumulative.
• Yearly Prepaid – 180000 points per pack per year
• Monthly - 15000 points per pack per month
Service Providers need to submit a license request through the one-off order process – see How
Accessing & do I request one-off orders
Deploying
VMware Application Catalog
Components 4. Documentation
5. Demo
6. Solution Overview
VMware Application Catalog is available as a yearly prepaid and a monthly rental to Service
Reporting Providers. Depending on the rental SKU chosen
• Yearly Prepaid - 180000 points per pack per year
• Monthly - 15000 points per pack per month
VMware will add a usage line item appropriately into the Monthly Billing Order (MBO)
VMware Production Level support
Support
VMware Application Catalog is only available to service providers with an existing rental commit
Eligibility contract
VMware Application Catalog for CSP-Cloud Builder Partners
More
Information

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THIRD-PARTY SOFTWARE
Third-Party Product Terms

VMware may make products licensed by third parties (“Third-Party Products”) available through the VMware Cloud
Provider Program. The VMware end user license agreement does not apply to Third-Party Products. VMware does
not provide support for Third-Party Products.

Third-Party Products are provided by VMware “AS IS” but may include warranty, support, or indemnification from the
Third- Party Product Provider. VMware hereby disclaims any warranty, support, or indemnification obligations for Third-
Party Products. Use of a Third-Party Product should be reported as if it were a VMware product under the VMware
Cloud Provider Program.

By ordering Third-Party Products from VMware, Service Providers agree that VMware may share their information
(including reported usage) with the Third-Party Product Provider for purposes of providing the Third-Party Product
through VMware Cloud Provider Program.

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Caveonix RiskForesight Solution for VMware Cloud Provider Program

Product Level Min Monthly Volume Point Value / VM* Components


(VMs)
Standard 100 15 RiskForesight™ for VMware Cloud Provider
Program
Extended 1,000 13.5 RiskForesight™ for VMware Cloud Provider
Program
Classic 3,000 12.8 RiskForesight™ for VMware Cloud Provider
Program
Premium 10,000 12.2 RiskForesight™ for VMware Cloud Provider
Program
Global 15,000 11.6 RiskForesight™ for VMware Cloud Provider
Program
Description Caveonix RiskForesight™ is the first multi-tenant Cyber Risk & Compliance Management
platform for the hybrid cloud, enabling Service Providers to offer workload protection services to
their customers. The RiskForesight hybrid cloud workload protection platform (Hybrid CWPP),
has been designed from ground-up to be a multi-tenant solution. It provides proactive workload
protection from risks due to Cyberthreats as well as regulatory Compliance issues.
RiskForesight provides real-time visibility into what is running in the customer’s hybrid cloud.
RiskForesight integrates into the Service Providers cloud orchestration platform based on
VMware Cloud technology stack such as VCD, NSX, vCenter, vRA, vSphere, VMC on AWS, as
well as the hyperscale public clouds. RiskForesight is a ready to deploy solution for Cloud
Service Providers, Managed Service Providers, Managed Security Service Providers, and IT
System Integrators.
Reporting VMware Cloud Provider Program partners need to manually report monthly usage in the
VMware Cloud Provider Program Commerce Portal. Individual Tenant monthly usage data is
made available through the Caveonix RiskForesight product.
Support Sales Support can be reached by Phone- 833.462.2836 or mailto:VCPP_Sales@caveonix.com
Customer Support can be reached by mailto:Support@Caveonix.com

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More Caveonix is licensed by VM managed/monitored. Volume discounts are included in the pricing.
Information Billing is in CSP-Cloud Builder points as per the commitment tier SKU in the table above. For
example, the lowest value of 100 VM is 15Pts per VM = a minimum commit of $1500 per month.
Any volume over 100 VM is charged at 15 pts per VM per month, until the next tier is hit or
becomes a cheaper option. Discounts are not available for the points employed to purchase this
product and listed rates do not include international currency rate modification.
Price to partner = Greater of Monthly Min or Actual * Pt/tier * Currency List Price.
1 pt = $1.00 (or CSP-Cloud Builder local currency equivalent).
The current order process includes the following stages:
1. Cloud Provider decides on minimum capacity commit level
2. Cloud Provider signs TPP (Third Party Products) online addendum
3. Aggregator issues their own quote to Cloud Provider
4. Aggregator creates Caveonix contract in CSP-Cloud Builder Commerce Portal
5. VCAN-Operations validates TPP and approves contract for booking
6. Caveonix contacts and “enables” Cloud Provider – Software, License fulfilment
Professional Services will be contracted directly with and billed by Caveonix.
• https://marketplace.vmware.com/vsx/search/RiskForesight
• https://www.caveonix.com

*Note: Price per point for third-party products VM is different than your contracted CSP-Cloud Builder price per point

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VMware Cloud Director Object Storage E xtension (with Cloudian Hyperstore)

Product Level Min Monthly Volume (in CSP-Cloud Builder Points (per
TB) TB/month)
VCAN-CLD-OBJ-STR-TIER1 200 9.04*
VCAN-CLD-OBJ-STR-TIER2 1,000 7.04*
VCAN-CLD-OBJ-STR-TIER3 5,000 5.92*
VCAN-CLD-OBJ-STR-TIER4 10,000 4.48*
VCAN-CLD-OBJ-STR-TIER5 15,000 4.08*

Description VMware Object Storage for Cloud Director is an integrated storage platform that lets service
providers deploy and manage S3-compatible storage within their services environment.
Powered by Cloudian, the solution leverages in-house, heterogeneous storage media, and
includes native management integration with VMware Cloud Director via the VMware Object
Storage Extension (vOSE). For service providers, this solution supports services such as
Storage-as-a-Service, Backup-as-a-Service, WORM Object Lock security, and software
development. Employing the S3 API, the de facto language of the cloud, this solution enables
high-value storage services across virtually all industry groups. HyperIQ with S3 Analytics, WORM
Object Lock, and Tiering are included at no additional charge.
Reporting VMware Cloud Director Data Protection reporting is manual. To generate the report, Service
Providers will leverage Cloudian’s Smart Support Feature that provides system usage and
status information. Smart Support employs proactive analysis and alerts to help the Cloudian
Support team maximize system uptime and performance.
Service Provider will have to enable Smart Support on Cloudian’s system to be able to report
usage. If enabled, system logs are generated once per day and sent to Cloudian Support.
Communication is one-way only. No additional information may be requested. Data is sent only
via https protocol through port 443. No user object data is either transmitted or accessible via
Smart Support.
Smart Support is configured to communicate only with a specific end point hosted by Cloudian
Support. Users can further limit this by configuring a firewall to permit port 443 communication
only between the Cloudian system and the Cloudian Support.
Cloudian will generate a month-end report based on the data from Smart Support system. This
monthly usage report will then be used for reporting in CSP-Cloud Builder Commerce Portal.
During the first billing period the minimum point commitment will be deferred, and Service
Provider will be charged actual usage. The minimum point commitment will be enforced from
the next billing period. The first billing period is defined as the first month the contract becomes
active regardless which day of the month. The grace period allows Service Provider to be billed
for actual usage in the first month, even if the minimum point commitment is not met.
Pricing Price to partner = Greater of Monthly Min or Actual TB * Pt/tier * Currency List Price.
1 pt = $1.00 (or CSP-Cloud Builder local currency equivalent).
Support Support services provided by Cloudian are included. Support is not available via CSP-Cloud
Builder Global Support Services. Cloudian will supply partners with production level support
details
More For Cloudian Cloud Director management integration, VMware Cloud Director v9.5 and above is
Information required. For deployments that do not include VMware Cloud Director, the Cloudian solution
may also be managed via the Cloudian Management Console.

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Object Storage for VMware Cloud Director is licensed by capacity in use. Volume discounts are
included in the pricing. Billing is in CSP-Cloud Builder points as per the commitment tier SKU in
the table above. For example, the lowest value of 200TB is 9.04 pts per TB/mo = a minimum
commit of $1808.00 per month. Any volume over 200TB is charged the same rate unless a new
tier is committed to. Discounts are not available for the points employed to purchase this
product and listed rates do not include international currency rate modification.

(This flow is temporary, subject to change.)


The current order process includes the following stages;
1. Cloud Provider decides on minimum capacity commit level (lowest commit level is
200TBs p/month).
2. Cloud Provider signs TPP (Third Party Products) online addendum
3. Aggregator issues their own quote to Cloud Provider
4. Aggregator creates Cloudian contract in CSP-Cloud Builder Commerce Portal
5. VCAN-Services validates TPP and approves contract for booking
6. Cloudian contacts and “enables” Cloud Provider – Software, License fulfilment

To learn more about VMware Cloud Director Object Storage with Cloudian visit:
https://docs.vmware.com/en/VMware-Cloud-Director-Object-Storage-Extension/index.html
https://cloudian.com/vmware/
Take advantage of a 45 day 100TB free trial
https://cloudian.com/free-trial/?utm_source=adwords&utm_campaign=brand-emea

* Product levels listed below are reflective of corresponding volume discounts. No additional discounts are applicable beyond what is
already reflected in SKUs/product levels. For Cloudian contract 1 pt = USD $1.00 (or CSP-Cloud Builder local currency equivalent).

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Appendix A

ADJUSTING REPORTS WITH MANUALLY COLLECTED PRODUCT USAGE DATA

Depending on the products used by Service Providers, monthly reports may need to be manually adjusted to accurately
report all required data.

This appendix explains how to adjust reports to place product usage into the correct bundle or standalone line items.

Two different approaches are used to adjust a monthly report with manually collected data.

• If the product usage will be reported standalone, then a simple count of VMs running the products is required.
The billed GB usage is removed from the bundle reported by vCloud Usage Meter and added to the report as
a new standalone line item.

• However, if the product usage will be reported as part of a bundle, then a more complex process is followed.
The total Memory Allocation for all VMs running the product must be subtracted from the ‘Reported Bundle’ and
added to a bundle that includes the product.

To reduce reporting complexity, rather than retrieving the actual vRAM reserved by each VM running a product, an
Average Billed vRAM value is used as the memory billed for each VM.

A manual adjustment could lead to a future engagement through Partner’s Aggregator/Cloud Provider Manager or
VMware Compliance team to validate the reason for this manual adjustment of existing numbers. General guidance is
that at least all metered products and consumption needs to get reported. Additionally, all CSP-Cloud Builder consumed
products, which are not yet supported by Usage Meter need to get reported, as well. If the Usage Meter readings seem
incorrect, Partners should review the configuration of Usage Meter or open a ticket with VMware Support.

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STANDALONE REPORTING

Reporting product usage as standalone entries for Aria Operations


Add new line entries to the monthly report for each standalone product reported (Aria Operations). For each product:

1. Determine the count of VMs running the product (See Appendix for details)
2. Add a line item to the monthly usage report as follows: Product Name <IP address of
instance> <Version> <VM count >

Reporting product usage as standalone entries for Virtual SAN


Add a new line entry to the monthly report for Virtual SAN storage usage.
For each product:

1. Determine the Virtual SAN Used storage capacity in GB (See Appendix for details)
2. Add a line item to the monthly usage report as follows: Product Name <Version> <GB >

Reporting product usage as standalone entries for vCloud Availability


Add a new line entry to the monthly report for vCloud Availability usage.
For each product:
1. Determine the vCPU and vStorage used by vCloud Availability (See Appendix for details)
2. Add an additional line item to the monthly usage report for each Organization with VMs protected by vCloud
Availability in the following format:
Organization Name, CountOfProtectedVMs, TotalStorageUsedByVMsInBytes

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MANUAL REPORTING PRODUCT USAGE FOR FLEX PRICING MODE L (VRAM)

Manual reporting of vRAM-Based products is done by calculating the following metrics:

• vRAM Configured: The amount of Memory configured and presented to the VM’s Guest OS
• RAM Reserved: The amount of Physical Memory of the host that is reserved for the VM
• Powered On Time: The percent of time in the month that the VM was Powered On.
• 24GB Cap: A cap in the billing rate formula for the Cloud Provider vRAM-based licensing model.

How to calculate vRAM-based usage manually:

• Export a list of all VM’s from vCenter Server, and make sure to include the following fields in the export:
• VM Name (or UUID)
• Memory (mb)
• Reservation (mb)
• Power State

• Calculate the individual VM Units using the following steps:

1. Calculate the Billing Rate:


Take the Maximum of either 0.5 x Configured vRAM, or the Physical Reservation
2. Calculate the Capped Billing Rate
Take the lowest of either 24GB or [Billing Rate] from step 1
3. Calculate the Units
Take the Capped Billing Rate and Multiple by the [Time Powered On] during the month as defined above.
4. Perform this action for all VM’s
5. Aggregate all of the Units from all associated VM’s and use that number for manually reporting in Commerce
Portal

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USING CUSTOMER LABELS IN USAGE METER FOR ASSISTED MANUAL REPORTING

• Partners who are not already using customer labels in Usage Meter may consider using this feature for
manually reporting vRAM usage. Note: Due to how customer rules prevent usage from showing up on two
customer rules, partners already using the feature will get inaccurate usage given overlapping rules will only
be reported on the rule created first.
• Steps to use Customer Labels in Usage Meter for Manual reporting:
• Follow the steps in this video to create a customer label:
https://www.youtube.com/watch?v=OmVTT_miEhg
• Use the “VMware SP Core Bundle” usage associated with this customer label as the number of units to report
for your manually reported product.

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ADJUSTING VCLOUD USAGE METER REPORTS

Completing the steps in this section requires two or three values depending on whether both NSX and Aria Operations
are deployed.
• A count of VMs running Aria Operations
• A count of VMs running NSX
• A value that represents the Avg. Billed vRAM.

Refer to Appendix A for instructions on obtaining these values before proceeding.

STEPS TO ADJUST VCLOUD USAGE METER REPORTS

1. Select the products in use and determine the type of bundle to be added to the report.
2. Run the Monthly Usage Report.
3. Read from the report the vCloud Service Provider Bundle - Premier Edition GB value. This is Value A.
4. Determine Value B –
• If only NSX is deployed, multiply the total count of NSX VMs by average billed vRAM to compute
Value B.
• If only Aria Operations is deployed, multiply the total count of Aria Operations VMs by average
billed vRAM to compute Value B.
• If both NSX and Aria Operations are deployed, multiply the larger of the two values by average
billed vRAM to compute Value B.
5. Update the report as follows:
a. Update: vCloud Service Provider Bundle - Premier Edition = A-B
b. Add: vCloud Service Provider Bundle - Bundle Name From Flowchart = B

STEPS TO ADJUST VCLOUD USAGE METER REPORTS FOR MIXED EDITIONS OF NSX

To report mixed editions of NSX you will need to first run your Usage Meter report. The report will indicate the bundle
with the highest level of NSX used. To report multiple editions of NSX you will need to subtract usage for the lower
point bundle from the bundle that is indicated on your Usage Meter report and manually report for the lower bundle.
The sum of the two bundles should equal the amount of usage indicated on the UM report.

For Example: If your Usage Meter report indicates that you used 100 vRAM of the new VMware Cloud Provider
Program Advanced with Networking and Management Bundle and you would like to report usage of both NSX
Enterprise and NSX advanced you would need to do the following:
1. Determine the VMs that are using NSX Advanced Features and the VMs that are using the NSX Enterprise
Features.
2. Deduct the Average vRAM for the VMs using NSX Advanced from the amount of vRAM indicated on the UM
Report for the New Advanced with Networking and Management Bundle. For example, if you are using 50GB
of vRAM of NSX advanced features deduct 50GB of vRAM from the New Advanced with Networking and
Management Bundle.
3. Report the deducted vRAM amount under the new VMware Cloud Provider Program Advanced with
Networking Bundle and report the remainder of the vRAM under the new VMware Cloud Provider Program
Advanced with Networking and Management Bundle. Note the sum of vRAM for the two bundles should
equal the vRAM indicated on your UM report for the New Advanced with Networking and Management
Bundle. In this example you would report 50GB of vRAM to the New Advanced with Networking Bundle and
50GB of vRAM to the New Advanced with Networking and Management Bundle.

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VSAN FEATURE-BASED METERING FOR USAGE METER 3.6.1

vSAN
vSAN Standard +
vSAN vSAN Advanced +
Features/Editions Standard Advanced
Enterprise Add-
On
Enterprise Add-
On

Point for Server Version


0.02 0.03 0.03 0.04
(per GB per Month for Used Capacity)
Point Value for Desktop Version
2 4 3 5
(per Concurrent Connection per Month)

Storage Policy-Based Management ✓ ✓ ✓ ✓


Read/Write SSD Caching ✓ ✓ ✓ ✓
Distributed RAID ✓ ✓ ✓ ✓
vSphere Distributed Switch* ✓ ✓ ✓ ✓
vSAN Snapshots & Clones ✓ ✓ ✓ ✓
Rack Awareness ✓ ✓ ✓ ✓
Replication (5 min RPO) ✓ ✓ ✓ ✓
All-Flash Support ✓ ✓ ✓ ✓
Block Access (iSCSI) ✓ ✓ ✓ ✓
Flash Class Encryption ✓ ✓ ✓ ✓
Deduplication & Compression (All Flash Only) ✓ ✓
or or
Erasure Coding (All Flash Only) ✓ ✓
Stretched Cluster & Nested Fault Domains ✓ ✓
or or
QoS - IOPS Limits ✓ ✓

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Appendix B

CONTRACT & MANUAL METERING DELL DATA PROTECTION FOR VMWARE CLOUD DIRECTOR

Process for contract:


1. Cloud Provider needs to decide on the commit level and point rate as defined in the Product User Guide
2. Cloud Provider or Aggregator makes request for Third Party Product (TPP) Addendum (if not already signed
by partner in past) by emailing partnerconnect@vmware.com (Subject: Request for CSP-Cloud Builder
TPP:<CP Name>) in the email please add; Cloud Provider Name, Point of Contact and their email.
3. Aggregator will issue a quote to the Cloud Provider
4. Aggregator creates a new contract for the Dell/EMC Data Protection solution in the VMware Commerce Portal
5. Once contract order is booked EMC will email the Cloud Provider the license and support details.

Process for reporting:


1. Cloud Provider runs the Dell Data Protection metering script in Addendum in Product User Guide, this will
identify the volume of protected VMs
2. Cloud Provider enters usage for contract SKU VCAN-EMC-CUST-C in VMware Commerce Portal per normal
monthly reporting (if the SKU is not available, please contact your aggregator as VMware has not booked the
contract for usage)
3. Cloud Provider contacts Aggregator if you are going to exceed the contracted volume level as a new discount
level could be available if a new tier volume is reach and will require a new contract.
4. Aggregator reviews and submits usage report in VMware Commerce Portal per normal monthly reporting

VMware Cloud Director Data Protection reporting is manual. The number of protected VMs can be queried via REST
API in the following way:
1. Get the list of tenant organizations
GET: /api/org
<OrgList href="https://cncd-av-vm-235-85.ccoe.lab.emc.com/api/org/" >
<Org href="https://cncd-av-vm-235-85.ccoe.lab.emc.com/api/org/a93c9db9-7471-3192-8d09-a8f7eeda85f9"
name="System" />
<Org href="https://cncd-av-vm-235-85.ccoe.lab.emc.com/api/org/c0bd6ecb-c51f-4e81-ab21-f113d4443b31"
name="rita2" />
<Org href="https://cncd-av-vm-235-85.ccoe.lab.emc.com/api/org/c349cae2-ce44-43ab-8306-4279cb134dff"
name="rita1" />
</OrgList>
2. For each tenant organization, get the list of vDCs
GET: /api/admin/org/{{org-id}}
<AdminOrg name="rita1" id="urn:vcloud:org:c349cae2-ce44-43ab-8306-4279cb134dff" href="https://cncd-av-vm-235-
85.ccoe.lab.emc.com/api/admin/org/c349cae2-ce44-43ab-8306-4279cb134dff" >
<Vdcs>
<Vdc href="https://cncd-av-vm-235-85.ccoe.lab.emc.com/api/vdc/6dc11ff9-33fe-4625-93c9-
2af625b19ff6" name="coke-vdc-1" />
<Vdc href="https://cncd-av-vm-235-85.ccoe.lab.emc.com/api/vdc/553daf05-c8b3-4058-a27a-
b18c164dd761" name="pepsi-vdc-2" />

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<Vdc href="https://cncd-av-vm-235-85.ccoe.lab.emc.com/api/vdc/d6837471-b688-4ac9-8cc2-
122ee38451bc" name="vdc33" />
</Vdcs>
</AdminOrg>
3. For each vDC, get the “Protection Overview”
GET: /api/admin/extension/vdc/{{vdc-id}}/protectionOverview
<VdcOverview name="coke-vdc-
1" totalVms="5" totalStorage="82678120448" unprotectedVms="3"unprotectedStorage="65498251264">
<PolicyRef href="https://cncd-av-vm-235-85.ccoe.lab.emc.com/api/admin/extension/vdc/6dc11ff9-33fe-4625-
93c9-2af625b19ff6/BackupPolicy/1647d2d6-eaf5-4a40-a43d-bff6e203d461" name="ondemand-vdc1"
quotaValue="549755813888" quotaUsage="17179869184" protectedVms="2"
protectedStorage="17179869184"/>
</VdcOverview>

The number of protected VMs can be derived at the vDC level by subtracting unprotected VMs from total VMs.

Report the usage into the VMware Cloud Provider Commerce Portal.

MANUAL METERING WITH ARIA OPERATIONS REPORTS

Metering Configuration
Metering requires the use of super metrics and a report to perform the necessary calculations. The steps in this section
show how to import preconfigured super metrics and reports to automate metering and reporting.

1. Import all super metric configuration files defined in Appendix C: Super Metric Definitions.
2. Set the Object Type for each super metric as shown in the following table.

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3. Enable super metrics in the policy editor for highlighted object types as shown in the following figure.

4. Navigate to Dashboards / Reports.


5. Import the report template defined in Appendix C: Report Template.

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Reporting Configuration

Reports can be scheduled within Aria Operations to automate the reporting process. The following steps show how to
send the reports through email on a scheduled basis:

1. Navigate to vSphere World Object.


2. Select the Reports tab.
3. Select the CSP-Cloud Builder Virtual License Count report.
4. Click Schedule report.
5. Configure the schedule to send email monthly.

*Note
While this illustrates sending a global report, the same process applies to reporting for Tenant usage. Instead of
selecting vSphere World Object, select the object that represents a Tenant when scheduling the report.

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References:

Document Title Link or URL


VMware vCloud Architecture https://www.vmware.com/solutions/cloud-computing/vcat-sp.html
Toolkit for Service Providers
vCloud architecture Toolkit https://blogs.vmware.com/vcat/
(vCAT) Blog
Multitenant Use of VMware https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/vcat/vmware-
vRealize Operations as a multitenant-vrealize-operations-as-a-service.pdf
Service
VMware Aria Operations https://kb.vmware.com/s/article/2093783
Sizing Guidelines (2093783)

MANUALLY COLLECTING USAGE DATA FOR VSAN

The following process shows what vSAN usage API and property values should be used as well as how to cross-check
this usage property against the vCenter UI for manual reporting or for reconciliation purposes.
CASE 1: vSAN cluster with deduplication
API and Collection Sample
API and Collection Sample from the UM Appliance
Property

queryClusterData Collection_col_208_meter.json:{"$schema":"vsan-usage-v1","productId":2,"moref":"domain-
EfficiencyCapacity c1007","vsanFeatures":["BASE","DEDUPLICATION"],"usedCapacityBytes":23034494976,"e
State API; dition":"vsan.enterprisePlus.cpuPackageCoreLimited","clusterId":"domain-
c1007","licenseName":"vSAN Enterprise
getPhysicalCapaci Plus","type":"ClusterComputeResource","productName":"VMware
tyUsed Property VSAN","licenseKey":"N42J2-8J055-089N1-0V3U6-
1MGL2","productVersion":"7.0","clusterName":"KF\/a4nnwdzL1","isEvaluationLicense":true,"
time":1602782696836,"category":"VcAddon_VSAN_Collector","collectionId":208,"productTy
pe":"vCenter","vcId":2}

How to check usage against vCenter UI and verify with Cluster History Report
In the above collection sample, the usedCapacityBytes 23034494976 Bytes = usedCapacityinGB 21.45254 GB

Using the vCenter UI, click on the cluster name on the left hand side menu, then click vSAN Monitor Tab → click on
Capacity Section as shown in the vCenter screenshot below.
To calculate the metered usage capacity from the vCenter UI for this case (cluster with deduplication feature) do the
following:
Metered Usage Capacity (in GB) = Capacity Overview:Used GB - Usage Breakdown before Deduplication and
Compression:Deduplication and Compression Overhead
21.45 GB = 46.85 GB - 25.40 GB
In the cluster history report, you will see this usage value in MB (instead of GB) i.e. 21.45 GB will show up as
21967.406 MB (i.e. 23034494976/(1024 * 1024))

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Note: vCenter UI usage value in GB is rounded off values. Whereas in the UM Appliance collection, you will see the
value in Bytes and precise (not rounded).

CASE 2: vSAN cluster without deduplication

API and Collection Sample


API and Collection Sample from the UM Appliance
Property

vsanQuerySp Collection_col_211_meter.json:{"$schema":"vsan-usage-v1","productId":3,"moref":"domain-
aceUsage c1010","vsanFeatures":["BASE","STRETCHED_CLUSTER"],"usedCapacityBytes":2776629248,"
API; edition":"vsan.enterprisePlus.cpuPackageCoreLimited","clusterId":"domain-
c1010","licenseName":"vSAN Enterprise
getSpaceOve Plus","type":"ClusterComputeResource","productName":"VMware VSAN","licenseKey":"N42J2-
rview.getUsed 8J055-089N1-0V3U6-
B Property 1MGL2","productVersion":"7.0","clusterName":"lh75S9ULIiYV","isEvaluationLicense":true,"time":
1602782698388,"category":"VcAddon_VSAN_Collector","collectionId":211,"productType":"vCent
er","vcId":3}

How to check usage against vCenter UI and Cluster History Report


In the above collection sample with NO DEDUPLICATION, the usedCapacityBytes 2776629248 Bytes =
usedCapacityinGB 2.5859375 GB

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Using the vCenter UI, click on the cluster name on the left hand side menu, then click vSAN Monitor Tab → click on
Capacity Section as shown in the vCenter screenshot below,
To calculate the metered usage capacity from the vCenter UI for this case (cluster without deduplication feature) do
the following:
Metered Usage Capacity (in GB) = Capacity Overview:Used GB - (SUM of all System Overheads from Usage
Breakdown:System Usage breakdown)
2.5859 (rounded to 2.59) GB = 19.80 GB - (16.34 GB + 900.19 MB)
In the cluster history report, you will see this usage value in MB (instead of GB) i.e. 2.5859 GB will show up as 2648
MB (i.e. 2776629248/(1024 * 1024))

Refer to Appendix A. for information on adjusting monthly reports.

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MANUALLY COLLECTING USAGE DATA FOR NSX

To collect NSX usage data, determine the number of VMs in your vCenter Server instance that use NSX.
Collecting this information involves the following tasks:

• Determine the hosts that have NSX installed.


• Export a list of all the VMs in the vCenter Server.
• From the list, count the number of VMs on each host that has NSX installed.

Collect NSX Usage Data

1. Use a browser to log into the vSphere Web Client.

2. In the Home page of the vSphere Web Client, click the Networking & Security icon.

3. In the Navigator pane on the left, under Networking & Security, click Installation, then select the Host
Preparation tab.

4. Make a note of the hosts that have NSX installed.

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5. In the Navigator pane, click Home to return to the vSphere Web Client Home page.

6. In the Navigator pane, click vCenter Inventory Lists, then click Virtual Machines.
All the virtual machines in your vCenter Server instance are listed.

7. Click the Export List icon at the bottom-right of the page to export the list of VMs.

8. In the Export List Contents pop-up window, select the following items:
• Name
• State
• Host

9. Click Generate CSV Report.

10. Sort the report by host name and count the number of VMs on each host that has NSX installed.

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The total number of VMs running NSX is used while manually adjusting monthly reports for bundles or standalone
product usage. Refer to Appendix A. for information on adjusting monthly reports.

MANUALLY COLLECTING USAGE DATA FOR NSX ADVANCED LOAD BALANCER

Service Providers must manually report points consumption based on the number of Service Cores across all Service
Engines and across all NSX Advanced Load Balancer Controllers. Service Providers can deploy the service in one of
several methods. Please review the information below for the specific deployment model in your environment(s).

Standalone:

The following vcpp_license_usage.py script provided on the NSX Advanced Load Balancer Controller can be used to
generate the required reporting data. Please note that Service Engine Core consumption on SEGs registered for Basic
Edition are collected for usage metric data only and are not billed.

The script output contains the following:

• NSX Advanced Load Balancer Controller Cluster UUID


• Service Core Usage
• NSX Advanced Load Balancer License Edition

Report these items in the Commerce Portal for all NSX Advanced Load Balancer Controllers running Basic or
Enterprise additions. Below is a sample usage of the vcpp_license_usage.py script to report monthly NSX Advanced
Load Balancer usage (from NSX Advanced Load Balancer Controller CLI)

% ssh admin@<AVI_CONTROLLER_IP>
% sudo -i (Enter admin password)
% python3 /opt/avi/scripts/vcpp_licence_usage.py --controller_ip <AVI_CONTROLLER_IP> --user admin
-- password xxxx --startdate 2022-04-01 -- enddate 2022-05-01

Please report this usage for the period between 2022-01-01 and 2022-02-01 on the VCPP Commerce
Portal
Cluster UUID: cluster-d1418463-e44b-8zz0-8qw6-114eb846123q
Service Cores: 21
License Tier: ENTERPRISE

VCD 10.3.x and lower:

The following vcpp_license_usage.py script provided on the NSX Advanced Load Balancer Controller can be used to
generate the required reporting data. Please note that Service Engine Core consumption on SEGs registered for Basic
Edition are collected for usage metric data only and are not billed.

The script output contains the following:

• NSX Advanced Load Balancer Controller Cluster UUID


• Service Core Usage
• NSX Advanced Load Balancer License Edition

Report these items in the Commerce Portal for all NSX Advanced Load Balancer Controllers running Basic or
Enterprise additions. Below is a sample usage of the vcpp_license_usage.py script to report monthly Advanced Load
Balancer usage (from NSX Advanced Load Balancer Controller CLI)

% ssh admin@<AVI_CONTROLLER_IP>
% sudo -i (Enter admin password)

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% python3 /opt/avi/scripts/vcpp_licence_usage.py --controller_ip <AVI_CONTROLLER_IP> --user admin
-- password xxxx --startdate 2022-04-01 -- enddate 2022-05-01

Please report this usage for the period between 2022-01-01 and 2022-02-01 on the VCPP Commerce
Portal
Cluster UUID: cluster-d1418463-e44b-8zz0-8qw6-114eb846123q
Service Cores: 21
License Tier: ENTERPRISE

VCD 10.4.x and higher:

With VCD 10.4, reporting is manually performed for SEG Core consumption for all SEGs that are tagged as
“Premium”. Service core consumption on SEGs tagged as “Standard” do not need to be reported. Since usage for
“Standard” tagged SEGs is not required, Service Providers can generate a report using the script below, along with
additional steps on how to deduct the core usage for Standard tagged SEGs vs Premium tagged SEGs.

The script output contains the following:

• NSX Advanced Load Balancer Controller Cluster UUID


• Service Core Usage
• NSX Advanced Load Balancer License Edition *

Report these items in the Commerce Portal for all NSX Advanced Load Balancer Controllers tagged for “Premium”
only. As noted earlier, Service Engine Core consumption on SEGs tagged for “Standard” are collected for usage
metric data only and are not billed. Below is a sample usage of the vcpp_license_usage.py script to report monthly
NSX Advanced Load Balancer usage (from NSX Advanced Load Balancer Controller CLI)

% ssh admin@<AVI_CONTROLLER_IP>
% sudo -i (Enter admin password)
% python3 /opt/avi/scripts/vcpp_licence_usage.py --controller_ip <AVI_CONTROLLER_IP> --user admin
-- password xxxx --startdate 2022-04-01 -- enddate 2022-05-01
Please report this usage for the period between 2022-01-01 and 2022-02-01 on the VCPP Commerce
Portal
Cluster UUID: cluster-d1418463-e44b-8zz0-8qw6-114eb846123q
Service Cores: 21
License Tier: ENTERPRISE

* When using the script with VCD 10.4 or higher, the response shown for the “License Tier” can be ignored since all usage is now tracked
based on the feature tags associated to each SEG.

Deducting core usage for “Standard” tagged SEGs (VCD 10.4.x and higher only):

Once the usage report data is generated with the provided script, use the following steps to determine how many cores
should be deducted from the usage report for SEGs tagged with “Standard”.

1. Using the VCD SP Portal, identify the Feature Set of the deployed SEGs

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Note: the names of the SEGs that are deployed as Standard (e.g. “standardSeg1” and “standardSeg2)

2. Then using the NSX Advanced Load Balancer Controller, match the names of the Standard SEGS
(identified in VCD) and locate the count of vCPUs.

3. Select the SEGs that are known to be assigned to the Standard role and click into the detail pane for
the given SEG

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4. Note the number of vCPUs and multiply by the number of Service Engines in the group. Do this for
all Standard Service Engine Groups. Add together of the vCPUs across all the SEs in Standard Service
Engine Groups and deduct from the total supplied by the reporting script. This is the number that needs
to be manually reported.

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MANUALLY COLLECTING USAGE DATA FOR NSX DISTRIBUTED FIREWALL

NSX Distributed Firewall is designed for handling east-west traffic within a host or host cluster. As a result, usage
reporting will reflect all traffic across all workloads within a single host or host cluster where NSX Distributed Firewall
features are enabled. Service Providers delivering multi-tenant services with NSX Distributed Firewall should take this
into consideration as part of the underlying infrastructure design to ensure that tenant workloads that require NSX
Distributed Firewall capabilities are placed and isolated accordingly for proper usage reporting and chargeback,
separate from the tenant workloads that do not require these capabilities.

NSX Distributed Firewall (GB RAM) - Only applies for Flex Model or Standalone Usage

Usage Logic: Any VM that is referenced directly or indirectly in the sources or destinations of an enabled Distributed
Firewall rule, will be metered for this feature, unless the applied property of the rule indicates that the rule is not
applied to that VM. This logic exists in Usage Meter starting from version 4.4.

NSX Distributed Firewall with Threat Prevention (GB RAM)

Service Providers must manually report “NSX Distributed Firewall with Threat Prevention” usage each month in the
VMware Cloud Provider Program Commerce Portal. Below are instructions on how to perform manual reporting based
on which deployment model is in use.

Standalone Hosts:

This is currently automatically metered by the latest version of vCloud Usage Meter.

Host Clusters:

A host is considered to be using Distributed IDS/IPS if it is prepped for NSX and the “Enable IDS/IPS” toggle button is
enabled on the host or cluster. If both these conditions are met, then all the VMs connected to this host are counted as
using Distributed IDS/IPS. Service Providers should count the vRAM of a powered on VM if 1) host is prepped for
NSX, and 2) NSX Distributed IDS/IPS is enabled on the cluster where the host is part of.

• Step 1: Identify the list of hosts and clusters which are enabled for NSX IDS/IPS from NSX UI:

o Navigate to NSX > IDS/IPS & Malware Prevention > Settings > Activate Hosts & Clusters for East-
West Traffic

o Note the list of hosts or clusters where IDS/IPS is “ON”

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• Step 2: Identify the list of powered on VMs that reside on that list of NSX IDS/IPS-enabled hosts and clusters
from Step 1. This list can be found in vCenter Server.

• Step 3: Identify vRAM of powered on VMs from Step 2. This list can be found in vCenter Server.

• Step 4: Report the number of vRAM in the Commerce Portal

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MANUALLY COLLECTING USAGE DATA FOR NSX GATEWAY FIREWALL

NSX Gateway Firewall is designed for handling north-south traffic for individual tenant workloads. As a result, all usage
reporting will reflect ingress/egress traffic for all workloads protected by a single instance of an NSX Gateway Firewall.

Assisted Manual Reporting

In addition to the manual reporting instructions provided below, Service Providers using NSX Gateway Firewall to
deliver multi-tenant security on a single host or host cluster can leverage the “customer labeling” capabilities of Usage
Meter to help distinguish which tenant workloads on any given host or host cluster are applicable for usage metering
and chargeback of the NSX Gateway Firewall feature sets. Refer to the section titled “Using Customer Labels in Usage
Meter for Assisted Manual Reporting” in Appendix A for more information on how to use this feature of Usage Meter.

NSX Gateway Firewall (GB RAM)

Usage Logic: Count the vRAM of powered on VMs connected (via segments and gateways) to a gateway that has one
or more specified gateway firewall rules will be metered as using this feature. This logic exists in Usage Meter starting
from version 4.4.

NSX Gateway Firewall (CPU Core)

Service Providers must manually report “NSX Gateway Firewall (CPU Core)” usage each month in the VMware Cloud
Provider Program Commerce Portal.

Overview:

Usage Logic: Count the CPU Cores of each NSX Edge that has a Tier0/Tier1 with Gateway Firewall enabled.

Reporting Steps:

• Step 1: Identify the list of NSX Gateways that have Gateway Firewall enabled

o To view Gateway Firewall settings, navigate to Security > Gateway Firewall > Settings > Gateway
Specific Settings. Verify Gateway Firewall Status is On.

o If 0 T0 and T1 with Gateway Firewall enabled, report back as 0 CPU Cores of NSX Gateway license
consumed.

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• Step 2: For each one of the T0 GW and T1 GW that has Gateway Firewall enabled, identify the Edge Cluster.

• Step 3: For each Edge Cluster, identify the list of Edge Transport Nodes.
o Go to System > Fabric > Nodes > Edge Clusters > Click on Edge Cluster. See list of Edge Transport
Nodes

• Step 4: For each of the NSX Edges in the Edge Cluster, find its # of CPU Cores Allocated.

o For each NSX Edge, identify the Deployment Type (Virtual Machine, Bare Metal)

▪ Navigate to: NSX > System > Edge Transport Nodes > Select Edge > Overview >
Summary > Deployment Type (Virtual Machine, Bare Metal)

o For each NSX Edge, identify the number of CPU Cores Allocated for that NSX Edge

▪ Navigate to: NSX > System > Edge Transport Nodes > Select Edge > Monitor > CPU Cores
Allocated

• Step 5: Report to Commerce Portal

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NSX Gateway Firewall with Threat Prevention (GB RAM, CPU Core)

Service Providers must manually report “NSX Gateway Firewall with Threat Prevention” usage each month in the
VMware Cloud Provider Program Commerce Portal.

Overview:

Usage Logic: Count the vRAM of powered on VMs connected (via segments and gateways) to a gateway that has one
or more specified gateway IDS/IPS rules will be metered as using this feature.

Reporting Steps:

• Step 1: Identify the list of NSX Gateways which are enabled for NSX IDS/IPS from NSX UI:
o Navigate to NSX > IDS/IPS & Malware Prevention > Settings > Activate Gateways for North South
Traffic
o Note the list of NSX Gateways where IDS/IPS is “ON”

• Step 2: For each IDS/IPS-enabled NSX Gateway, identify the associated NSX Edge Cluster.

o Navigate to: NSX > Networking > Tier 1 Gateways > Edge Cluster

• Step 3: If using price metric for CPU Core for NSX Gateway (VM) or CPU Core for NSX Gateway (Bare
Metal), use the following steps:

For each Edge Cluster, identify the list of Edge Transport Nodes. Go to System > Fabric > Nodes > Edge Clusters >
Click on Edge Cluster. See list of Edge Transport Nodes

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HORIZON UNIVERSAL LICENSES

As per the recent changes to the Product Guide (see below), customers are allowed to use Horizon Universal (or
Horizon Subscription) Licenses to license Horizon in a Public Cloud. They cannot bring the
vSphere/vCenter/vSAN/NSX licenses to a VCPP provider (or any public cloud provider) datacenter, thus they can use
HUL/HSL to license Horizon, but the Cloud Provider must bring the SDDC licensing.
• While the customer is allowed to do so, it does not compel the Cloud Provider/VCPP partner to allow it. To
avoid loss of revenue, the partner may still require the customer to acquire the licenses from them (either via
Desktop MSP or using their CSP-Cloud Builder Horizon bundles).
• If a partner does not want to have any responsibility for the Horizon environment, they may choose to allow
the customer to bring their own Horizon license via HUL/HSL, but SDDC licenses would still be required from
the CSP for the underlying infrastructure. In this case, the customer would own everything about the Horizon
environment above the SDDC, including the support relationship with VMware.

Here are the specific recent changes in the Product Guide, which is located at
https://www.vmware.com/download/eula/product-guides.html that apply to General Licensing
1. VMware has updated the Product Guide to preclude end users from bringing vSphere, vSAN, NSX and
SDDC Manager to Public Cloud.
“Public Cloud Provider” means a service provider or public cloud compute provider that provides Public
Cloud Services to its end customers.
2. Restrictions on Use with Public Cloud Services. Customer must not allow Third Party Agents to access,
deploy, use, or operate the Software on Public Cloud Services.
“Public Cloud Services” means computing infrastructure and platform services (such as compute resources,
storage capabilities, databases or virtual machines and other computing infrastructure and platforms services)
that a third party makes available for rent to customers and makes accessible via the public internet.
3. All EUC products with the exception of HUL are restricted from a BYOL perspective.
4. Public Cloud Infrastructure Customer must not use or install the Software on Public Cloud Infrastructure.
“Public Cloud Infrastructure” means infrastructure computing services whereby the provider makes
necessary resources, such as hardware, software, and other supporting infrastructure available for rent to
customers (whether accessible by customers or not), and on which customers may install applications.

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Appendix C

ARIA OPERATIONS SUPER METRIC DEFINITIONS

VCPP EPOps Agent in VM Count


Save this code as sm_VCPP EPOps Agent in VM Count.json.
{
"390c24b2-154e-455e-be78-799bfb8607fa": {
"resourceKinds": [
{
"resourceKindKey": "EP Ops Agent",
"adapterKindKey": "EP Ops Adapter"
}
],
"name": "VCPP EPOps Agent in VM Count",
"formula": "count(${adaptertype=VMWARE, objecttype=VirtualMachine, metric=badge|
health, depth=-2})",
"description": ""
}
}

VCPP EPOps Agent Physical Count


Save this code as sm_VCPP EPOps Agent Physical Count.json.

{
"d68f866b-804e-41de-8d61-b97fbc22c9ae": {
"resourceKinds": [
{
"resourceKindKey": "Operating Systems World",
"adapterKindKey": "EP Ops Adapter"
}
],
"name": "VCPP EPOps Agent Physical Count",
"formula": "${this, metric=Super Metric|sm_70c1ae5d-1fdf-49d6-9e50-94878931ab57} -
sum(${adaptertype=EP Ops Adapter, objecttype=EP Ops Agent, metric=Super Metric|
sm_390c24b2-154e-455e-be78-799bfb8607fa, depth=100})",
"description": ""
}
}

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VCPP EPOps Agent Count
Save this code as sm_VCPP EPOps Agent Count.json.
{
"70c1ae5d-1fdf-49d6-9e50-94878931ab57": {
"resourceKinds": [
{
"resourceKindKey": "Operating Systems World",
"adapterKindKey": "EP Ops Adapter"
}
],
"name": "VCPP EPOps Agent Count",
"formula": "count(${adaptertype=EP Ops Adapter, objecttype=EP Ops Agent,
metric=AVAILABILITY|ResourceAvailability, depth=100})",
"description": ""
}
}
VCPP Monitored OSI Count
Save this code as sm_VCPP Monitored OSI Count.json.

{
"ea33ba48-3a9d-4be3-9c98-e227e102c4b2": {
"resourceKinds": [
{
"resourceKindKey": "VMware Adapter Instance",
"adapterKindKey": "VMWARE"
},
{
"resourceKindKey": "vSphere World",
"adapterKindKey": "VMWARE"
}
],
"name": "VCPP Monitored OSI Count",
"formula": "(${this, metric=Super Metric|sm_8a7bd06e-ae7a-4b8a-83d8-691be8976eb5}
> 0) ? (${this, metric=Super Metric|sm_8a7bd06e-ae7a-4b8a-83d8-691be8976eb5}) : ($
{this, metric=summary|total_number_hosts})",
"description": ""
}
}

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VCPP Monitored VM Count
Save this code as VCPP Virtual License Counts.xml.

{
"8a7bd06e-ae7a-4b8a-83d8-691be8976eb5": {
"resourceKinds": [
{
"resourceKindKey": "VMware Adapter Instance",
"adapterKindKey": "VMWARE"
},
{
"resourceKindKey": "vSphere World",
"adapterKindKey": "VMWARE"
}
],
"name": "VCPP Monitored VM Count",
"formula": "count(${adaptertype=VMWARE, objecttype=VirtualMachine, metric=sys|
poweredOn, depth=100, where=\"==1\"})",
"description": ""
}
}

ARIA OPERATIONS REPORT TEMPLATE

CSP-Cloud Builder Virtual License Counts


Save this code as VCPP Virtual License Counts.xml.

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>


<Content>
<Views>
<ViewDef id="0ae95462-fc46-4d04-b13a-a10b1fff21ef">
<Title>VCPP Virtual License Counts</Title>
<Description/>
<SubjectType adapterKind="VMWARE" resourceKind="vSphere World"
type="descendant"/>
<SubjectType adapterKind="VMWARE" resourceKind="vSphere World"
type="self"/>
<Usage>dashboard</Usage>
<Usage>report</Usage>
<Usage>details</Usage>

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<Usage>content</Usage>
<Controls>
<Control id="time-interval-selector_id_26" type="time-interval-
selector" visible="false">
<Property name="advancedTimeMode" value="false"/>
<Property name="unit" value="YEARS"/>
<Property name="count" value="1"/>
</Control>
<Control id="attributes-selector_id_27" type="attributes-selector"
visible="false">
<Property name="attributeInfos">
<List>
<Item>
<Value>
<Property name="objectType" value="RESOURCE"/>
<Property name="attributeKey" value="Interval Breakdown"/>
<Property name="id" value="extModel1219-1"/>
<Property name="rollUpCount" value="0"/>
<Property name="isTimeSegment" value="true"/>
<Property name="breakdownBy" value="MONTHS"/>
<Property name="startingOnUnit" value="WEEKS"/>
<Property name="startingOnCount" value="1"/>
<Property name="displayName" value="Month"/>
</Value>
</Item>
<Item>
<Value>
<Property name="objectType" value="RESOURCE"/>
<Property name="attributeKey" value="Super Metric|sm_ea33ba48-3a9d-4be3-9c98-
e227e102c4b2"/>
<Property name="id" value="extModel1219-2"/>
<Property name="isStringAttribute" value="false"/>
<Property name="adapterKind" value="VMWARE"/>
<Property name="resourceKind" value="vSphere World"/>
<Property name="rollUpType" value="NONE"/>
<Property name="rollUpCount" value="0"/>
<Property name="transformations">
<List>
<Item value="AVG"/>
</List>
</Property>
<Property name="isProperty" value="false"/>
<Property name="displayName" value="Average OSI"/>
</Value>
</Item>

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</List>
</Property>
</Control>
<Control id="pagination-control_id_28" type="pagination-control"
visible="true">
<Property name="start" value="0"/>
<Property name="size" value="50"/>
</Control>
</Controls>
<DataProviders>
<DataProvider dataType="list-view" id="list-view_id_25"/>
</DataProviders>
<Presentation type="list"/>
</ViewDef>
</Views>
<Reports>
<ReportDef id="49d16c84-d1bf-4057-b209-e2d4145b3a33">
<Title>VCPP Virtual License Counts</Title>
<Description/>
<SubjectType adapterKind="VMWARE" resourceKind="vSphere World"
type="descendant"/>
<SubjectType adapterKind="VMWARE" resourceKind="vSphere World"
type="self"/>
<Sections>
<Section>
<ContentType>CoverPage</ContentType>
<ContentKey>COVER_PAGE</ContentKey>
</Section>
<Section>
<ContentType>View</ContentType>
<ContentKey>0ae95462-fc46-4d04-b13a-a10b1fff21ef</ContentKey>
<ContentOrientation>Portrait</ContentOrientation>
</Section>
</Sections>
<Settings>
<ShowPageFooter>false</ShowPageFooter>
<OutputFormat>pdf</OutputFormat>
<OutputFormat>csv</OutputFormat>
</Settings>
</ReportDef>
</Reports>
</Content>

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Cloud restrictions would apply if they were to take it to a 3 rd party cloud.7
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