E Line

241E2/242E2

www.philips.com/welcome

EN User manual 1
Customer care and warranty 19
Troubleshooting & FAQs 23
Table of Contents
1. Important........................................ 1
1.1 Safety precautions and
maintenance................................... 1
1.2 Notational Descriptions.............. 3
1.3 Disposal of product and packing
material............................................ 4

2. Setting up the monitor................ 5

2.1 Installation...................................... 5
2.2 Operating the monitor..................7
2.3 Remove the Base Assembly for
VESA Mounting............................10

3. Image Optimization..................... 11
3.1 SmartImage.................................... 11
3.2 SmartContrast............................... 12

4. AMD FreeSyncTM.......................... 13

5. Technical Specifications............ 14
5.1 Resolution & Preset Modes...... 17

6. Power Management................... 18

7. Customer care and warranty.... 19

7.1 Philips’ Flat Panel Monitors
Pixel Defect Policy.......................19
7.2 Customer Care & Warranty....... 22

8. Troubleshooting & FAQs........... 23

8.1 Troubleshooting.......................... 23
8.2 General FAQs............................... 24
1. Important
• Keep the display away from oil. Oil
1. Important may damage the plastic cover of the
display and void the warranty.
This electronic user’s guide is intended
for anyone who uses the Philips • Remove any object that could fall
monitor. Take time to read this user's into ventilation holes or prevent
manual before you use your monitor. proper cooling of the monitor’s
It contains important information and electronics.
notes regarding the operation of your • Do not block the ventilation holes
monitor. on the cabinet.
The Philips guarantee applies provided • When positioning the monitor, make
the product is handled properly for sure the power plug and outlet are
its intended use, in accordance with easily accessible.
its operating instructions and upon • If turning off the monitor by
presentation of the original invoice detaching the power cable or DC
or cash receipt, indicating the date of power cord, wait for 6 seconds
purchase, dealer’s name and model and before attaching the power cable or
production number of the product. DC power cord for normal operation.
• Please use approved power cord
provided by Philips all the time. If
1.1 Safety precautions and
your power cord is missing, please
maintenance contact with your local service
center. (Please refer to Service
Warnings
contact information listed in
Use of controls, adjustments or
Regulation & Service Information
procedures other than those specified
Manual.)
in this documentation may result in
exposure to shock, electrical hazards • Operate under the specified power
and/or mechanical hazards. supply. Be sure to operate the
monitor only with the specified
Read and follow these instructions
power supply. Use of an incorrect
when connecting and using your
voltage will cause malfunction and
computer monitor.
may cause fire or electric shock.
Excessive sound pressure from
• Do not disassemble the AC adapter.
earphones and headphones can cause
Disassembling the AC adapter may
hearing loss. Adjustment of the equalizer
expose you to the danger of fire or
to maximum increases the earphones
electric shock.
and headphones output voltage and
therefore the sound pressure level. • Protect the cable. Do not pull or
bend the power cable and signal
Operation cable. Do not place the monitor
• Please Keep the monitor out of or any other heavy objects on the
direct sunlight, very strong bright cables, if damaged, the cables may
lights and away from any other heat cause fire or electric shock.
source. Lengthy exposure to this • Do not subject the monitor to severe
type of environment may result in vibration or high impact conditions
discoloration and damage to the during operation.
monitor.

1
1. Important
• To avoid potential damage, for Maintenance
example the panel peeling from the • To protect your monitor from
bezel, ensure that the monitor does possible damage, do not put
not tilt downward by more than -5 excessive pressure on the LCD
degrees. If the -5 degree downward panel. When moving your monitor,
tilt angle maximum is exceeded, the grasp the frame to lift; do not lift
monitor damage will not be covered the monitor by placing your hand or
under warranty. fingers on the LCD panel.
• Do not knock or drop the monitor • Oil-based cleaning solutions may
during operation or transportation. damage the plastic parts and void
• Excessive usage of monitor can the warranty.
cause eye discomfort, it’s better to • Unplug the monitor if you are not
take shorter breaks more often at going to use it for an extensive
your workstation than longer breaks period of time.
and less often; for example a 5-10
• Unplug the monitor if you need to
minute break after 50-60-minute
clean it with a slightly damp cloth.
continuous screen use is likely to
The screen may be wiped with a
be better than a 15-minute break
dry cloth when the power is off.
every two hours. Try to keep your
However, never use organic solvent,
eyes from eye strain while using the
such as, alcohol, or ammonia-based
screen for a constant period of time
liquids to clean your monitor.
by :
• To avoid the risk of shock or
• Looking at something varying
permanent damage to the set, do
distances after a long period
not expose the monitor to dust,
focusing on the screen.
rain, water, or excessive moisture
• Conscious Blinking often while environment.
you work.
• If your monitor gets wet, wipe it with
• Gently closing and rolling your dry cloth as soon as possible.
eyes to relax.
• If foreign substance or water gets in
• Reposition your screen to ap- your monitor, please turn the power
propriate height and angle ac- off immediately and disconnect
cording to your height. the power cord. Then, remove the
• Adjusting the brightness and foreign substance or water, and
contrast to appropriate level. send it to the maintenance center.
• Adjusting the environment light- • Do not store or use the monitor in
ing similar to that of your screen locations exposed to heat, direct
brightness, avoid the fluorescent sunlight or extreme cold.
lighting, and surfaces that don’t • In order to maintain the best
reflect too much light. performance of your monitor and
• Seeing a doctor if your symp- use it for a longer lifetime, please
toms. use the monitor in a location
that falls within the following
temperature and humidity ranges.
• Temperature: 0-40°C 32-104°F
• Humidity: 20-80% RH

2
1. Important
Important information for Burn-in/ Note
Ghost image Consult a service technician if the
• Always activate a moving screen monitor does not operate normally, or
saver program when you leave you are not sure what procedure to take
your monitor unattended. Always when the operating instructions given in
activate a periodic screen refresh this manual have been followed.
application if your monitor will
display unchanging static content.
Uninterrupted display of still or 1.2 Notational Descriptions
static images over an extended The following subsections describe
period may cause “burn-in”, also notational conventions used in this
known as “after-imaging” or “ghost document.
imaging”, on your screen.
• “Burn-in”, “after-imaging”, or Notes, Cautions and Warnings
“ghost imaging” is a well-known Throughout this guide, blocks of text
phenomenon in LCD panel may be accompanied by an icon and
technology. In most cases, the printed in bold or italic type. These
“burn-in” or “after-imaging” or blocks contain notes, cautions or
“ghost imaging” will disappear warnings. They are used as follows:
gradually over a period of time after
the power has been switched off. Note
This icon indicates important
Warning information and tips that help you make
Failure to activate a screen saver, or better use of your computer system.
a periodic screen refresh application
may result in severe “burn-in” or “after- Caution
image” or “ghost image” symptoms This icon indicates information that
that will not disappear and cannot be tells you how to avoid either potential
repaired. The damage mentioned above damage to hardware or loss of data.
is not covered under your warranty.
Warning
Service This icon indicates the potential for
• The casing cover should be opened bodily harm and tells you how to avoid
only by qualified service personnel. the problem.
• If there is any need for any Some warnings may appear in alternate
document for repair or integration, formats and may not be accompanied
please contact with your local by an icon. In such cases, the specific
service center. (Please refer to presentation of the warning is mandated
Service contact information listed by the relevant regulatory authority.
in Regulation & Service Information
Manual.)
• For transportation information,
please refer to “Technical
Specifications”.
• Do not leave your monitor in a car/
trunk under direct sun light.

3
1. Important

1.3 Disposal of product and Taking back/Recycling Information for

Customers
packing material
Philips establishes technically and
Waste Electrical and Electronic economically viable objectives
Equipment-WEEE to optimize the environmental
performance of the organization's
product, service and activities.

From the planning, design and

production stages, Philips emphasizes
the important of making products that
This marking on the product or on can easily be recycled. At Philips,
its packaging illustrates that, under end-of-life management primarily
European Directive 2012/19/EU entails participation in national take-
governing used electrical and electronic back initiatives and recycling programs
appliances, this product may not be whenever possible, preferably in
disposed of with normal household cooperation with competitors,
waste. You are responsible for disposal which recycle all materials (products
of this equipment through a designated and related packaging material) in
waste electrical and electronic accordance with all Environmental
equipment collection. To determine the Laws and taking back program with the
locations for dropping off such waste contractor company.
electrical and electronic, contact your Your display is manufactured with high
local government office, the waste quality materials and components
disposal organization that serves your which can be recycled and reused.
household or the store at which you
purchased the product. To learn more about our recycling
program please visit
Your new monitor contains materials
that can be recycled and reused. http://www.philips.com/a-w/about/
Specialized companies can recycle sustainability.html
your product to increase the amount of
reusable materials and to minimize the
amount to be disposed of.
All redundant packing material has been
omitted. We have done our utmost to
make the packaging easily separable
into mono materials.
Please find out about the local
regulations on how to dispose of your
old monitor and packing from your sales
representative.

4
2. Setting up the monitor
Install base stand
2. Setting up the 1. In order to well protect this monitor
monitor and avoid scratching or damaging of
the monitor, keep the monitor face
down in the cushion for the base
2.1 Installation installation.

Package contents
E Line
241E2/242E2

278E9

2. Hold the stand with both hands.

Quick

Start
Register your product and get support at
www.philips.com/welcome
(1) Gently attach the base to the
stand.
(2) Use your fingers to tighten the
screw located at the bottom of
the base.
(3) Use a screwdriver to tighten the
*241E2FD/242E2F/ *242E2FE screw located at the bottom of
242E2FA
the base, and secure the base to
the stand tightly.
(4) Gently attach the stand to the
AC/DC Adapter *VGA * HDMI VESA mount area until the latch
locks the stand.

* DP 2
(242E2F/242E2FE/ * Audio cable * DVI 1
242E2FA) (242E2FA) (241E2FD) 3

4
* Different according to region.

Note
3. After attaching the base, erect
Use only the AC/DC adapter model: the monitor with both hands on
241E2FD: ADPC1925 holding the monitor together with
242E2FA: ADPC1936 styrofoam firmly. Now you can pull
242E2FE/242E2F: ADPC1925EX out the styrofoam. When you pull
out the styrofoam, do not squeeze
the panel to avoid broken panel.
1 2

5
2. Setting up the monitor
Connecting to your PC 242E2F/242E2FE

241E2FD

2 3 4 5 6
2 3 4 55 6 1
1
2

Kensington anti-theft lock

Kensington anti-theft lock
HDMI input
AC/DC power input
DVI input
DisplayPort input
VGA input
HDMI input
Audio output
VGA input
6 AC/DC power input

6 Audio output
242E2FA
Connect to PC
1. Connect the power cord to the back
of the monitor firmly.
2. Turn off your computer and unplug
2 3 4 5 6 7
its power cable.
n
p
u
iut
o
p
1
3. Connect the monitor signal cable to
2
the video connector on the back of
your computer.
4. Plug the power cord of your
computer and your monitor into a
nearby outlet.
5. Turn on your computer and monitor.
Kensington anti-theft lock If the monitor displays an image,
AC/DC power input installation is complete.
DisplayPort input
HDMI input
VGA input
6 Audio in
7 Earphone output

6
2. Setting up the monitor

2.2 Operating the monitor Description of the On Screen Display

What is On-Screen Display (OSD)?
Description of the control buttons
On-Screen Display (OSD) is a feature in
all Philips LCD monitors. It allows an end
user to adjust screen performance or
select functions of the monitors directly
through an on-screen instruction
window. A user friendly on screen
display interface is shown as below:
 
 
  

 
Press to switch power on.  
 

Press more than 3 seconds 

to switch power off.



Access the OSD menu.

Confirm the OSD 

adjustment. 

242E2FA: Adjust the

volume level.
241E2FD/242E2F/242E2FE: Basic and simple instruction on the
Adjust the brightness level. control keys
Adjust the OSD menu. To access the OSD menu on this
Change the signal input Philips display simply use the single
source. toggle button on the rear side of the
display. The single button operates like
Adjust the OSD menu.
a joystick. To move the cursor, simply
There are multiple toggle the button in four directions.
selections : FPS, Racing, Press the button to select desired
RTS, Gamer 1, Gamer 2, option.
LowBlue Mode, EasyRead,
and Off.
Return to previous OSD
level.

7
2. Setting up the monitor
The OSD Menu Note
Below is an overall view of the structure • MPRT: To reduce motion blur, LED
of the On-Screen Display. You can use backlight will strobe synchronously
this as a reference when you want to with screen refresh, which may
work your way around the different cause noticeable brightness change.
adjustments later on.
• 75Hz refresh rate or higher is
Main menu Sub menu

Game MPRT On, Off

required for MPRT.
Setting MPRT Level 0~20
• AMD FreeSyncTM (242E2FA/ 242E2F/
SmartResponse Off, Fast , Faster, Fastest
SmartFrame On, Off 242E2FE) and MPRT cannot be
Size: 1, 2, 3, 4, 5, 6, 7
enabled simultaneously.
Brightness: 0~100
Contrast: 0~100 • AMD FreeSync Premium (241E2FD)
H. position
V. position
and MPRT cannot be enabled
Low Blue On 1,2,3,4 simultaneously.
Mode
Off
Input VGA
• MPRT is to adjust brightness for
HDMI 1.4 blur reduction, so cannot adjust
DisplayPort (242E2FA/242E2F/242E2FE)
DVI (241E2FD)
brightness while MPRT is turned on.
Picture SmartImage FPS/Racing/RTS/Gamer1/Gamer2/ • MPRT is gaming-optimized mode.
LowBlue Mode/EasyRead/Off
Picture Format Wide screen, 4:3 It is recommended to turn off
Brightness
Contrast
0~100
0~100
when you are not using the gaming
Sharpness 0~100 function.
SmartContrast On, Off

Gamma 1.8, 2.0, 2.2, 2.4, 2.6

Pixel Orbiting On, Off

Over Scan On, Off

Audio Volume 0~100

Stand-Alone On/Off
(242E2FA)
Mute On/Off
Audio Source Audio In, HDMI, DisplayPort
(242E2FA)
Color Color Temperature Native, 5000K, 6500K, 7500K,
8200K, 9300K, 11500K
sRGB
User Define Red: 0~100
Green: 0~100
Blue: 0~100
Language English, Deutsch, Español, Ελληνική, Français, Italiano, Magyar，
Nederlands, Português, Português do Brasil，Polski，Русский ,
Svenska，Suomi，Türkçe，Čeština，Українська, 简体中文,
繁體中文，日本語，한국어
OSD Setting Horizontal 0~100
Vertical 0~100
Transparency Off, 1, 2, 3, 4
OSD Time Out 5s, 10s, 20s, 30s, 60s

Setup Auto
H.Position 0~100
V.Position 0~100
Phase 0~100
Clock 0~100
Resolution On, Off
Notification
Reset Yes, No
Information

8
2. Setting up the monitor
Resolution notification Warning
This monitor is designed for optimal • To avoid potential screen damage,
performance at its native resolution, such as panel peeling, ensure that
1920 × 1080. When the monitor is the monitor does not tilt downward
powered on at a different resolution, an by more than -5 degrees.
alert is displayed on screen: Use 1920 ×
• Do not press the screen while
1080 for best results.
adjusting the angle of the monitor.
Display of the native resolution alert can Grasp only the bezel.
be switched off from Setup in the OSD
(On Screen Display) menu.

Physical Function
Tilt

20

Height adjustment (242E2FE)

100mm

9
2. Setting up the monitor

2.3 Remove the Base Assembly Note

Please purchase the appropriate wall
for VESA Mounting
mount; otherwise the distance between
Before you start disassembling the the back-plug-in signal cable and the
Display base, please follow the wall would be too short.
instructions below to avoid any possible
damage or injury.
1. Place the monitor face down on a
smooth surface. Pay attention not
to scratch or damage the screen.

0° 90°
-5°

*Display design may differ from those

illustrated.
Warning
2. While keeping the release button
pressed, tilt the stand and slide it • To avoid potential screen damage,
out. such as panel peeling, ensure that
the monitor does not tilt downward
2 by more than -5 degrees.
• Do not press the screen while
adjusting the angle of the monitor.
1 Grasp only the bezel.

Note
This monitor accepts a 75mm x 75mm
VESA-Compliant mounting interface.
VESA Mounting Screw M4. Always
contact manufacturer for wall-mount
installation.

75mm

75mm

10
3. Image Optimization
How to enable SmartImage?
3. Image Optimization

3.1 SmartImage
What is it?
SmartImage provides presets that
optimize display for different types
of content, dynamically adjusting
1. Toggle to the left to launch the
brightness, contrast, color and sharpness
SmartImage on screen display.
in real time. Whether you're working
with text applications, displaying images 2. Toggle to the up or down to select
or watching a video, Philips SmartImage between FPS, Racing, RTS, Gamer 1,
delivers great optimized monitor Gamer 2, LowBlue Mode, EasyRead
performance. and Off.
3. The SmartImage on screen display
Why do I need it? will remain on screen for 5 seconds
You want a monitor that delivers or you can also toggle to the right to
optimized display all your favorite make confirmation.
types of content, SmartImage software There are multiple selections: FPS,
dynamically adjust brightness, Racing, RTS, Gamer 1, Gamer 2, LowBlue
contrast, color and sharpness in real Mode, EasyRead and Off.
time to enhance your monitor viewing
experience. 


How does it work?


SmartImage is an exclusive, leading
edge Philips technology that analyzes

the content displayed on your screen.
Based on a scenario you select,
SmartImage dynamically enhances the 
contrast, color saturation and sharpness
of images to enhance the contents 
being displayed - all in real time with
the press of a single button. 

 





11
3. Image Optimization
• FPS: For playing FPS (First Person 3.2 SmartContrast
Shooters) games. Improves dark
theme black level details. What is it?
• Racing: For playing Racing games. Unique technology that dynamically
Provides fastest response time and analyzes displayed content and
high color saturation. automatically optimizes a LCD monitor's
• RTS: For playing RTS (Real Time contrast ratio for maximum visual clarity
Strategy) games, a user-selected and viewing enjoyment, stepping up
portion can be highlighted for RTS backlighting for clearer, crisper and
games (through SmartFrame). The brighter images or dimming backlighting
picture quality can be adjusted for for clear display of images on dark
the highlighted portion. backgrounds.
• Gamer 1: User’s preference settings Why do I need it?
saved as Gamer 1.
You want the very best visual clarity
• Gamer 2: User’s preference settings and viewing comfort for every type of
saved as Gamer 2. content. SmartContrast dynamically
• LowBlue Mode: LowBlue Mode controls contrast and adjusts
for easy on-the-eyes productivity backlighting for clear, crisp, bright
Studies have shown that just as gaming and video images or displays
ultra-violet rays can cause eye clear, readable text for office work.
damage, shortwave length blue light By reducing your monitor's power
rays from LED displays can cause consumption, you save on energy costs
eye damage and affect vision over and extend the lifetime of your monitor.
time. Developed for wellbeing,
Philips LowBlue Mode setting uses a How does it work?
smart software technology to reduce When you activate SmartContrast, it will
harmful shortwave blue light. analyse the content you are displaying
• EasyRead: Helps improve reading in real time to adjust colors and control
of text based application like PDF backlight intensity. This function will
ebooks. By using a special algorithm dynamically enhance contrast for a great
which increases the contrast and entertainment experience when viewing
boundary sharpness of text content, videos or playing games.
the display is optimized for a
stress-free reading by adjusting
the brightness, contrast and color
temperature of the monitor.
• Off: No optimization by SmartImage.

12
4. AMD FreeSyncTM
• AMD Radeon R7 260X
4. AMD FreeSyncTM
• AMD Radeon R7 260
■■ Processor A-Series Desktop and
Mobility APUs
• AMD A10-7890K
PC gaming has long been an imperfect • AMD A10-7870K
experience because GPUs and monitors • AMD A10-7850K
update at different rates. Sometimes
a GPU can render many new pictures • AMD A10-7800
during a single update of the monitor, • AMD A10-7700K
and the monitor will show pieces of • AMD A8-7670K
each picture as a single image. This is
• AMD A8-7650K
called “tearing.” Gamers can fix tearing
with a feature called “v-sync,” but the • AMD A8-7600
image can become jerky as the GPU • AMD A6-7400K
waits on the monitor to call for an
update before delivering new pictures.
The responsiveness of mouse input and
overall frames per second are reduced
with v-sync, too. AMD FreeSync™
technology eliminates all of these
problems by letting the GPU update the
monitor the moment a new picture is
ready, leaving gamers with unbelievably
smooth, responsive, tearing-free games.

Followed by the graphic card that are

compatible.

■■ Operating system
• Windows 10/8.1/8/7
■■ Graphic Card: R9 290/300 Series &
R7 260 Series
• AMD Radeon R9 300 Series
• AMD Radeon R9 Fury X
• AMD Radeon R9 360
• AMD Radeon R7 360
• AMD Radeon R9 295X2
• AMD Radeon R9 290X
• AMD Radeon R9 290
• AMD Radeon R9 285

13
5. Technical Specifications

5. Technical Specifications
Picture/Display
Display Panel Type IPS technology
Backlight W-LED system
Panel Size 23.8” W (60.5 cm)
Aspect Ratio 16:9
Pixel Pitch 0.2745 (H) mm x 0.2745 (V) mm
Contrast Ratio (typ.) 1000:1
Optimum Resolution 1920 × 1080 @ 60 Hz
Viewing Angle 178° (H) / 178° (V) @ C/R > 10 (typ.)
Picture Enhancement SmartImage
Flicker free Yes
Display Colors 16.7M
242E2FA/ 242E2F/ 242E2FE:
48 Hz - 60 Hz (VGA)
48 Hz - 75 Hz (HDMI/DP)
Vertical Refresh Rate
241E2FD:
48 Hz - 60 Hz (VGA/DVI)
48 Hz - 75 Hz (HDMI)
Horizontal Frequency 30 KHz - 85 KHz
sRGB Yes
LowBlue Mode Yes
Color Gamut Yes
EasyRead Yes
AMD FreeSyncTM Yes
Connectivity
VGA (Analog), HDMI 1.4 (Digital), DisplayPort 1.2 (242E2FA/
Signal Input
242E2F/ 242E2FE), DVI (241E2FD)
242E2FA: Audio in / Earphone out
Audio In / Out
241E2FD/242E2F/242E2FE: Audio out
Input Signal Separate Sync
Convenience
Built-in speaker
3W x 2
(242E2FA)
English, German, Spanish, Greek, French, Italian, Hungarian,
Dutch, Portuguese, Brazil Portuguese, Polish, Russian,
OSD Languages
Swedish, Finnish, Turkish, Czech, Ukranian, Simplified
Chinese, Traditional Chinese, Japanese, Korean
Other Convenience Kensington Lock, VESA mount (75 mm x 75 mm)
Plug & Play
DDC/CI, Mac OSX, sRGB, Windows 10/8.1/8/7
Compatibility
Stand
Tilt -5 / +20 degree

14
5. Technical Specifications
Height adjustment
100 mm
(242E2FE)
Power (241E2FD)
AC Input Voltage AC Input Voltage AC Input Voltage
Consumption
at 100VAC , 60Hz at 115VAC , 60Hz at 230VAC , 50Hz
Normal Operation 14.4 W (typ.) 14.2 W (typ.) 14.3 W (typ.)
Sleep
0.5 W 0.5 W 0.5 W
(Standby mode)
Off mode 0.3 W 0.3 W 0.3 W
AC Input Voltage AC Input Voltage AC Input Voltage
Heat Dissipation*
at 100VAC , 60Hz at 115VAC , 60Hz at 230VAC , 50Hz
Normal Operation 49.1 BTU/hr (typ.) 48.5 BTU/hr (typ.) 48.8 BTU/hr (typ.)
Sleep
1.71 BTU/hr 1.71 BTU/hr 1.71 BTU/hr
(Standby mode)
Off mode 1.02 BTU/hr 1.02 BTU/hr 1.02 BTU/hr
Power LED indicator On mode: White, Standby / Sleep mode: White (blinking)
Power Supply External, 100-240VAC, 50-60Hz
Power (242E2FA/ 242E2F/ 242E2FE)
AC Input Voltage AC Input Voltage AC Input Voltage
Consumption
at 100VAC , 60Hz at 115VAC , 60Hz at 230VAC , 50Hz
Normal Operation 14.6 W (typ.) 14.6 W (typ.) 14.6 W (typ.)
Sleep
0.5 W 0.5 W 0.5 W
(Standby mode)
Off mode 0.3 W 0.3 W 0.3 W
AC Input Voltage AC Input Voltage AC Input Voltage
Heat Dissipation*
at 100VAC , 60Hz at 115VAC , 60Hz at 230VAC , 50Hz
49.9 BTU/hr 49.8 BTU/hr 49.8 BTU/hr
Normal Operation
(typ.) (typ.) (typ.)
Sleep
1.71 BTU/hr 1.71 BTU/hr 1.71 BTU/hr
(Standby mode)
Off mode 1.02 BTU/hr 1.02 BTU/hr 1.02 BTU/hr
Power LED indicator On mode: White, Standby / Sleep mode: White (blinking)
Power Supply External, 100-240VAC, 50-60Hz
Dimension
Product with stand 241E2FD/242E2F/242E2FA: 540 x 428 x 187 mm
(W x H x D) 242E2FE: 540 x 458 x 187 mm
Product without stand
540 x 312 x 36 mm
(W x H x D)
Product with packaging
595 x 449 x 153 mm
(W x H x D)

15
5. Technical Specifications
Weight
241E2FD: 3.67 kg
Product with stand 242E2F/242E2FA: 3.45 kg
242E2FE: 3.88 kg
241E2FD: 2.50 kg
Product without stand
242E2F/242E2FA/242E2FE: 2.28 kg
241E2FD: 5.38 kg
242E2F: 5.22 kg
Product with packaging
242E2FA: 5.25 kg
242E2FE: 5.65 kg
Operating Condition
Temperature range
0°C to 40°C
(operation)
Relative humidity
20% to 80%
(operation)
Atmospheric pressure
700 to 1060hPa
(operation)
Temperature range
-20°C to 60°C
(Non-operation)
Relative humidity
10% to 90%
(Non-operation)
Atmospheric pressure
500 to 1060hPa
(Non-operation)
Environmental and energy
RoHS Yes
Packaging 100% recyclable
Specific Substances 100% PVC BFR free housing
Cabinet
Color Black
Finish Textured

Note

This data is subject to change without notice. Go to www.philips.com/support to
download the latest version of leaflet.

16
5. Technical Specifications

5.1 Resolution & Preset Modes

Maximum Resolution
1920 × 1080 @ 75 Hz (HDMI/DP)
(242E2FA/ 242E2F/ 242E2FE)
1920 × 1080 @ 75 Hz (HDMI) (241E2FD)
Recommended Resolution
1920 × 1080 @ 60 Hz

H. freq (kHz) Resolution V. freq (Hz)

31.47 720 x 400 70.09
31.47 640 x 480 59.94
35.00 640 x 480 66.67
37.86 640 x 480 72.81
37.50 640 x 480 75.00
37.88 800 x 600 60.32
46.88 800 x 600 75.00
48.36 1024 x 768 60.00
63.89 1280 x 1024 60.02
55.94 1440 x 900 59.89
65.29 1680 x 1050 59.95
67.50 1920 x 1080 60.00
74.97
83.89 1920 x 1080
(HDMI/DP)

Note
• Please notice that your display works best
at native resolution of 1920 × 1080. For
best display quality, please follow this
resolution recommendation.
• The highest supporting screen resolution
on HDMI/DP is 1920 × 1080, but it always
depends on your capability of graphics
card and BluRay/video players.

17
6. Power Management

6. Power Management
If you have VESA DPM compliance
display card or software installed in
your PC, the monitor can automatically
reduce its power consumption when
not in use. If an input from a keyboard,
mouse or other input device is detected,
the monitor will 'wake up' automatically.
The following table shows the power
consumption and signaling of this
automatic power saving feature:
Power Management Definition
LED
VESA Mode Video H-sync V-sync Power Used
Color
241E2FD:
14.2 W (typ.)
21.2 W (Max.)

242E2FA:
Active ON Yes Yes 14.6 W (typ.) White
26.8 W (Max.)

242E2F/242E2FE:
14.6 W (typ.)
22.0 W (Max.)
Sleep
White
(Standby OFF No No 0.5 W
(blink)
mode)
Off mode OFF - - 0.3 W OFF

The following setup is used to measure

power consumption on this monitor.
• Native resolution: 1920 × 1080
• Contrast: 50%
• Brightness: 80%
• Color temperature: 6500k with full
white pattern

Note
This data is subject to change without
notice.

18
7. Customer care and warranty
of red, green and blue. Many pixels
7. Customer care and together form an image. When all sub
warranty pixels of a pixel are lit, the three colored
sub pixels together appear as a single
white pixel. When all are dark, the three
7.1 Philips’ Flat Panel Monitors colored sub pixels together appear as a
single black pixel. Other combinations
Pixel Defect Policy of lit and dark sub pixels appear as
Philips strives to deliver the highest single pixels of other colors.
quality products. We use some of the
industry's most advanced manufacturing Types of Pixel Defects
processes and practice stringent quality Pixel and sub pixel defects appear on
control. However, pixel or sub pixel the screen in different ways. There are
defects on the TFT Monitor panels used two categories of pixel defects and
in flat panel monitors are sometimes several types of sub pixel defects within
unavoidable. No manufacturer can each category.
guarantee that all panels will be
free from pixel defects, but Philips Bright Dot Defects
guarantees that any monitor with an Bright dot defects appear as pixels or
unacceptable number of defects will sub pixels that are always lit or 'on'. That
be repaired or replaced under warranty. is, a bright dot is a sub-pixel that stands
This notice explains the different types out on the screen when the monitor
of pixel defects and defines acceptable displays a dark pattern. There are the
defect levels for each type. In order to types of bright dot defects.
qualify for repair or replacement under
warranty, the number of pixel defects
on a TFT Monitor panel must exceed
these acceptable levels. For example,
no more than 0.0004% of the sub
pixels on a monitor may be defective.
Furthermore, Philips sets even higher
quality standards for certain types or
combinations of pixel defects that are
more noticeable than others. This policy One lit red, green or blue sub pixel.
is valid worldwide.

Sub pixels

Pixels

Two adjacent lit sub pixels:

Pixels and Sub pixels
- Red + Blue = Purple
A pixel, or picture element, is composed - Red + Green = Yellow
of three sub pixels in the primary colors - Green + Blue = Cyan (Light Blue)

19
7. Customer care and warranty

Three adjacent lit sub pixels (one white Pixel Defect Tolerances
pixel).
In order to qualify for repair or
Note replacement due to pixel defects during
A red or blue bright dot must be the warranty period, a TFT Monitor
more than 50 percent brighter than panel in a Philips flat panel monitor
neighboring dots while a green must have pixel or sub pixel defects
bright dot is 30 percent brighter than exceeding the tolerances listed in the
neighboring dots. following tables.

Black Dot Defects

Black dot defects appear as pixels or
sub pixels that are always dark or 'off'.
That is, a dark dot is a sub-pixel that
stands out on the screen when the
monitor displays a light pattern. These
are the types of black dot defects.

Proximity of Pixel Defects

Because pixel and sub pixels defects
of the same type that are near to one
another may be more noticeable,
Philips also specifies tolerances for the
proximity of pixel defects.

20
7. Customer care and warranty
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1 lit subpixel 2
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15 mm
Total bright dot defects of all types 2
BLACK DOT DEFECTS ACCEPTABLE LEVEL
1 dark subpixel 4 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 0
Distance between two black dot defects* >15 mm
Total black dot defects of all types 4 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
Total bright or black dot defects of all types 5 or fewer

Note
1 or 2 adjacent sub pixel defects = 1 dot defect

21
7. Customer care and warranty

7.2 Customer Care & Warranty

For warranty coverage information and additional support requirements valid for your
region, please visit www.philips.com/support website for details or contact your local
Philips Customer Care Center.

For extended warranty, if you would like to extend your general warranty period, an
Out of Warranty service package is offered via our Certified Service Center.

For Warranty Period please refer to Warranty Statement in Regulation & Service
Information Manual.

If you wish to make use of this service, please be sure to purchase the service within
30 calendar days of your original purchase date. During the extended warranty
period, the service includes pickup, repair and return service, however the user will be
responsible for all costs accrued.

If the Certified Service Partner cannot perform the required repairs under the offered
extended warranty package, we will find alternative solutions for you, if possible, up
to the extended warranty period you have purchased.

Please contact our Philips Customer Service Representative or local contact center (by
Consumer care number) for more details.

Philips Customer Care Center number listed below.

Local Standard
Extended Warranty Period Total Warranty Period
Warranty Period
Depend on
+ 1 Year Local Standard warranty period +1
different Regions
+ 2 Years Local Standard warranty period +2
+ 3 Years Local Standard warranty period +3

**Proof of original purchase and extended warranty purchase required.

Note
Please refer to Regulation & Service Information Manual for regional service hotline,
which is available on the Philips website support page.

22
8. Troubleshooting & FAQs
• Make sure the computer is turned
8. Troubleshooting & on.
FAQs Visible signs of smoke or sparks
• Do not perform any troubleshooting
steps
8.1 Troubleshooting
• Disconnect the monitor from mains
This page deals with problems that can power source immediately for safety
be corrected by a user. If the problem
• Contact with Philips customer
still persists after you have tried these
service representative immediately.
solutions, contact Philips customer
service representative. Imaging Problems

Common Problems Image vibrates on the screen

• Check that the signal cable is
No Picture (Power LED not lit)
properly securely connected to the
• Make sure the power cord is graphics board or PC.
plugged into the power outlet and
into the back of the monitor. Image appears blurred, indistinct or too
dark
• First, ensure that the power button
on the rear side of the display is in • Adjust the contrast and brightness
the OFF position, then press it to on On-Screen Display.
the ON position. An "after-image", "burn-in" or "ghost
No Picture (Power LED is White) image" remains after the power has
been turned off.
• Make sure the computer is turned
on. • Uninterrupted display of still or
static images over an extended
• Make sure the signal cable is
period may cause “burn-in”, also
properly connected to your
known as “after-imaging” or “ghost
computer.
imaging”, on your screen. “Burn-in”,
• Make sure the monitor cable has “after-imaging”, or “ghost imaging” is
no bent pins on the connect side. If a well-known phenomenon in LCD
yes, repair or replace the cable. panel technology. In most cases,
• The Energy Saving feature may be the “burn-in” or “after-imaging”
activated or “ghost imaging” will disappear
gradually over a period of time after
Screen says
the power has been switched off.
• Always activate a moving screen
  
saver program when you leave your
monitor unattended.
• Make sure the monitor cable • Always activate a periodic screen
is properly connected to your refresh application if your LCD
computer. (Also refer to the Quick monitor will display unchanging
Start Guide). static content.
• Check to see if the monitor cable • Failure to activate a screen saver, or
has bent pins. a periodic screen refresh application
may result in severe “burn-in” or

23
8. Troubleshooting & FAQs
“after-imaging” or “ghost imaging” 8.2 General FAQs
symptoms that will not disappear
and cannot be repaired. The Q1: When I install my monitor what
damage mentioned above is not should I do if the screen shows
covered under your warranty. 'Cannot display this video mode'?
Ans.: Recommended resolution for this
Image appears distorted. Text is fuzzy
monitor: 1920 × 1080.
or blurred.
• Unplug all cables, then connect your
• Set the PC’s display resolution
PC to the monitor that you used
to the same mode as monitor’s
previously.
recommended screen native
resolution. • In the Windows Start Menu, select
Settings/Control Panel. In the
Green, red, blue, dark, and white dots Control Panel Window, select the
appears on the screen Display icon. Inside the Display
• The remaining dots are normal Control Panel, select the 'Settings'
characteristic of the liquid crystal tab. Under the setting tab, in box
used in today’s technology, Please labelled 'desktop area', move the
refer the pixel policy for more detail. sidebar to 1920 × 1080 pixels.
* The "power on" light is too strong and • Open 'Advanced Properties' and set
is disturbing the Refresh Rate to 60Hz, then click
OK.
• You can adjust “power on” light
using the power LED Setup in OSD • Restart your computer and repeat
main Controls. step 2 and 3 to verify that your PC is
For further assistance, refer to the set at 1920 × 1080.
Service contact information listed • Shut down your computer,
in Regulation & Service Information disconnect your old monitor and
Manual and contact Philips customer reconnect your Philips LCD monitor.
service representative. • Turn on your monitor and then turn
* Functionality different according to on your PC.
display. Q2: What are the .inf and .icm files?
How do I install the drivers (.inf
Audio problem
and .icm)?
No sound Ans.: T
 hese are the driver files for
• Check if audio cable is connected to your monitor. Your computer
PC and monitor correctly. may ask you for monitor drivers
• Ensure audio is not muted. Press (.inf and .icm files) when you
OSD “Menu”, select “Audio” then first install your monitor. Follow
“Mute”. Check it on “Off” position. the instructions in your user
manual, monitor drivers (.inf
• Press “Volume” in OSD main control
and .icm files) will be installed
to adjust the volume.
automatically.

24
8. Troubleshooting & FAQs
Q3: How do I adjust the resolution? Q7: Can I change the color setting of
Ans.: 
Your video card/graphic driver my monitor?
and monitor together determine Ans.: Y
 es, you can change your color
the available resolutions. You setting through OSD control as
can select the desired resolution the following procedures,
under Windows® Control Panel • Press to show the OSD (On
with the "Display properties". Screen Display) menu
Q4: What if I get lost when I am
• Press to select the option
making monitor adjustments via
OSD? "Color" then press button to
enter color setting, there are three
Ans.: 
Simply press the button, settings as below.
then press to select “Setup”, 1. Color Temperature; With settings
press to enter the settings in the 6500K range the panel
and select 'Reset' to recall all of appears "warm, with a red-
the original factory settings. white color tone", while a 9300K
Q5: Is the monitor screen resistant to temperature yields "cool, blue-
scratches? white toning".
Ans.: In general it is recommended 2. sRGB; this is a standard setting
that the panel surface is not for ensuring correct exchange of
subjected to excessive shocks colors between different device
and is protected from sharp or (e.g. digital cameras, monitors,
blunt objects. When handling the printers, scanners, etc)
monitor, make sure that there is
no pressure or force applied to 3. User Define; the user can choose
the panel surface side. This may his/her preference color setting
affect your warranty conditions. by adjusting red, green blue color.
Q6: How should I clean the monitor Note
surface? A measurement of the color of light
Ans.: F
 or normal cleaning, use a clean, radiated by an object while it is being
soft cloth. For extensive cleaning, heated. This measurement is expressed
please use isopropyl alcohol. Do in terms of absolute scale, (degrees
not use other solvents such as Kelvin). Lower Kevin temperatures such
ethyl alcohol, ethanol, acetone, as 2004K are red; higher temperatures
hexane, etc. such as 9300K are blue. Neutral
temperature is white, at 6504K.

Q8: Can I connect my LCD monitor to

any PC, workstation or Mac?
Ans.: 
Yes. All Philips LCD monitors are
fully compatible with standard
PCs, Macs and workstations.
You may need a cable adapter
to connect the monitor to your
Mac system. Please contact your
Philips sales representative for
more information.

25
8. Troubleshooting & FAQs
Q9: Are Philips LCD monitors Plug- Q12: How to unlock/lock my hot key?
and- Play?
Ans.: Please press for 10 seconds
Ans.: Y
 es, the monitors are Plug-and- to unlock/lock the hot key, by
Play compatible with Windows doing so, your monitor pops out
10/8.1/8/7, Mac OSX. “Attention” to show the unlock/
Q10: What is Image Sticking, or Image lock status as shown below
Burn-in, or After Image, or Ghost illustrators.
Image in LCD panels?
  
Ans.: U
 ninterrupted display of still or
static images over an extended
period may cause "burn-in",
also known as "after-imaging" or   
"ghost imaging", on your screen.
"Burn-in", "after-imaging", or
"ghost imaging" is a well-known Q13: Where can I find Regulation
phenomenon in LCD panel & Service Information Manual
technology. In most cases, the mentioned in EDFU?
"burn-in" or "after-imaging" or Ans.: Regulation & Service Information
"ghost imaging" will disappear Manual can be download on the
gradually over a period of Philips website support page.
time after the power has been
switched off.
Always activate a moving screen
saver program when you leave
your monitor unattended.
Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging
static content.
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “after-
image” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.

Q11: Why is my Display not showing

sharp text, and is displaying jagged
characters?
Ans.: Your LCD monitor works best
at its native resolution of 1920
× 1080. For best display, please
use this resolution.

26
2021 © TOP Victory Investments Ltd. All rights reserved.

This product has been manufactured by and is sold under

the responsibility of Top Victory Investments Ltd., and Top
Victory Investments Ltd. is the warrantor in relation to this
product. Philips and the Philips Shield Emblem are regis-
tered trademarks of Koninklijke Philips N.V. and are used
under license.

Specifications are subject to change without notice.

Version: M2242EFE1T