191E2

191EL2

www.philips.com/welcome
EN User manual 1
Customer care and warranty 27

Troubleshooting & FAQs 39
Table of Contents
1 Important
1.1 Safety precautions and maintenance................ 1
1.2 Notational Descriptions.......................................... 2
1.3 Disposal of product and packing material.... 3

2 Setting up the monitor

2.1 Installation........................................................................ 4
2.2 Operating the monitor............................................ 5
2.3 Remove Base Stand and Base.............................. 7

3 Product information
3.1 Smartimage Lite........................................................... 6
3.2 SmartContrast.............................................................. 8
3.3 SmartControl Lite....................................................... 9
3.4 Philips Pixel Defect Policy....................................... 16

4 Technical Specifications.................................. 18
4.1 Resolution & Preset Modes.................................. 21
4.2 Automatic PowerSaving........................................... 21

5 Regulatory Information.................................. 22

6 Customer care and warranty....................... 27

7 Troubleshooting & FAQs

7.1 Troubleshooting........................................................... 39
7.2 SmartControl Lite FAQs......................................... 41
7.3 General FAQs............................................................... 42
 • Do not subject the monitor to severe
1. Important vibration or high impact conditions during
operation.
This electronic user’s guide is intended for anyone • Do not knock or drop the monitor during
who uses the Philips monitor. Take time to read operation or transportation.
this user manual before you use your monitor.
It contains important information and notes Maintenance
regarding operating your monitor. • To protect your monitor from possible
damage, do not put excessive pressure on
The Philips guarantee applies provided the the LCD panel. When moving your monitor,
product is handled properly for its intended use, grasp the frame to lift; do not lift the
in accordance with its operating instructions and monitor by placing your hand or fingers on
upon presentation of the original invoice or cash the LCD panel.
receipt, indicating the date of purchase, dealer’s • Unplug the monitor if you are not going to
name and model and production number of the use it for an extensive period of time.
product. • Unplug the monitor if you need to clean it
with a slightly damp cloth. The screen may
1.1 Safety precautions and maintenance be wiped with a dry cloth when the power is
off. However, never use organic solvent, such
Warnings as, alcohol, or ammonia-based liquids to
Use of controls, adjustments or procedures other clean your monitor.
than those specified in this documentation may • To avoid the risk of shock or permanent
result in exposure to shock, electrical hazards damage to the set, do not expose the
and/or mechanical hazards. monitor to dust, rain, water, or excessive
Read and follow these instructions when moisture environment.
connecting and using your computer monitor. • If your monitor gets wet, wipe it with dry
cloth as soon as possible.
Operation • If foreign substance or water gets in your
• Keep the monitor out of direct sunlight and monitor, please turn the power off
away from stoves or any other heat source. immediately and disconnect the power cord.
• Remove any object that could fall into Then, remove the foreign substance or
ventilation holes or prevent proper cooling water, and send it to the maintenance center.
of the monitor’s electronics. • Do not store or use the monitor in
• Do not block the ventilation holes on the locations exposed to heat, direct sunlight or
cabinet. extreme cold.
• When positioning the monitor, make • In order to maintain the best performance
sure the power plug and outlet are easily of your monitor and use it for a longer
accessible. lifetime, please use the monitor in a location
• If turning off the monitor by detaching the that falls within the following temperature
power cable or DC power cord, wait for 6 and humidity ranges.
seconds before attaching the power cable or o Temperature: 0-40°C 32-95°F
DC power cord for normal operation. o Humidity: 20-80% RH
• Please use approved power cord provided
by Philips all the time. If your power cord
is missing, please contact with your local
service center. (Please refer to Customer
Care Consumer Information Center)

1
• IMPORTANT: Always activate a moving 1.2 Notational Descriptions
screen saver program when you leave your
monitor unattended. Always activate a The following subsections describe notational
periodic screen refresh application if your conventions used in this document.
monitor will display unchanging static Notes, Cautions and Warnings
content. Uninterrupted display of still or Throughout this guide, blocks of text may be
static images over an extended period may accompanied by an icon and printed in bold or
cause “burn in”, also known as “after-imaging” italic type. These blocks contain notes, cautions or
or “ghost imaging”, on your screen. warnings. They are used as follows:
"Burn-in", "after-imaging", or "ghost imaging" is a
well-known phenomenon in LCD panel Note
technology. In most cases, the “burned This icon indicates important information and tips
in” or “after-imaging” or “ghost imaging” will that help you make better use of your computer
disappear gradually over a period of time system.
after the power has been switched off.
Caution
Warning This icon indicates information that tells you how
Severe” burn-in” or “after-image” or “ghost image” to avoid either potential damage to hardware or
symptoms will not disappear and cannot be loss of data.
repaired. The damage mentioned above is not
covered under your warranty. Warning
This icon indicates the potential for bodily harm
and tells you how to avoid the problem.
Service Some warnings may appear in alternate formats
• The casing cover should be opened only by and may not be accompanied by an icon. In such
qualified service personnel. cases, the specific presentation of the warning is
• If there is any need for any document for mandated by the relevant regulatory authority.
repair or integration, please contact with
your local service center. (please refer to the
chapter of "Consumer Information Center")
• For transportation information, please refer
to "Technical Specifications".
• Do not leave your monitor in a car/trunk
under direct sun light.

Note
Consult a service technician if the monitor does
not operate normally, or you are not sure what
procedure to take when the operating instructions
given in this manual have been followed.

2
1.3 Disposal of product and packing Recycling Information for Customers
material There is currently a system of recycling up and
running in the European countries, such as The
Waste Electrical and Electronic Equipment- Netherlands, Belgium, Norway, Sweden and
WEEE Denmark.
In Asia Pacific, Taiwan, the products can be taken
back by Environment Protection Administration
(EPA) to follow the IT product recycling
management process, detail can be found in web
site www.epa.gov.tw
The monitor contains parts that could cause
damage to the nature environment. Therefore, it is
vital that the monitor is recycled at the end of its
This marking on the product or on its packaging life cycle.
illustrates that, under European Directive 2002/96/ For help and service, please contact Consumers
EC governing used electrical and electronic Information Center or F1rst Choice Contact
appliances, this product may not be disposed Information Center in each country.
of with normal household waste. You are
responsible for disposal of this equipment through
a designated waste electrical and electronic
equipment collection. To determine the locations
for dropping off such waste electrical and
electronic, contact your local government office,
the waste disposal organization that serves your
household or the store at which you purchased
the product.
Your new monitor contains materials that can be
recycled and reused. Specialized companies can
recycle your product to increase the amount of
reusable materials and to minimize the amount to
be disposed of.
All redundant packing material has been omitted.
We have done our utmost to make the packaging
easily separable into mono materials.

Please find out about the local regulations on how

to dispose of your old monitor and packing from
your sales representative.

3
 Connecting to your PC
2. Setting up the monitor

2.1 Installation

191E2/191EL2
Package contents

LCD Monitor
Monitor LCD / Monitor LCD / LCD-Monitor / Moniteur LCD /
LCD Monitor / LCD监视器 / LCD-монитором

191E
191EL

191E

6
19
Guide de démarrage rapide / Guía rápida / Kurzanleitung /
Guida rapida / H zl başlangiç lavuzu / 快速入门指南 /
19

Краткое руководство по запуску

DC power input
Kurulum 安装

连接性

人体工程学调整

Monitor Base Stand Quick start guide EDFU CD VGA input

DVI-D input(Available for selected models)
Kensington anti-thief lock

AC/DC adapter VGA signal cable

Connect to PC

Note 1. Connect the power cord to the back of

the monitor firmly.
Use only the AC/DC adapter model ADPC1236/ 2. Turn off your computer and unplug its
FSP036-DGAA1/LCAP07F-2 power cable.
3. Connect the monitor signal cable to the
Install base stand video connector on the back of your
computer.
191E2/191EL2 4. Plug the power cord of your computer
and your monitor into a nearby outlet.
1. Place the monitor face down a smooth 5. Turn on your computer and monitor.
surface taking care to avoid scratching or If the monitor displays an image,
damaging the screen. installation is complete.

2.2 Operating the monitor

2. Attach the monitor base stand to the base

column then fasten base stand.

4
 The OSD Menu
Below is an overall view of the structure of the
On-Screen Display. You can use this as a reference
when you want to work your way around the
Front view product description different adjustments later on.
Main menu Sub menu
: To switch monitor’s power ON and OFF VGA
: To access the OSD menu Input
DVI (available for selective models)
: Change to 4:3 display/Return to
Picture Format - 4:3, Wide screen
previous OSD level Picture
Brightness
: To change the signal input source and
Contrast
adjust the OSD menu SmartContrast - On, Off
: SmartImage Lite.There are three modes
to be selected: Standard, Internet, Color Temp. - 5000K, 6500K, 7500K, 8200K, 9300K, 11500K
Color
Game./to adjust the OSD menu sRGB

User Define Red

Description of the On Screen Display Green

Blue

What is On-Screen Display (OSD)? Language English, Español, Français, Deutsch, Italiano

Português, PycckИЙ, 簡體中文

On-Screen Display (OSD) is a feature in all Philips OSD Settings

Horizontal

LCD monitors. It allows an end user to adjust Vertical

screen performance or select functions of the Transparency - Off, 1, 2, 3, 4

monitors directly through an on-screen instruction OSD Time out - 5, 10, 20, 30, 60

window. A user friendly on screen display interface Setup H. Position - 0 ~ 100

is shown as below: V. Position - 0 ~ 100

Phase - 0 ~ 100

Clock - 0 ~ 100

Resolution Notification - On, Off

Reset - Yes, No

Information

Resolution notification

This monitor is designed for optimal performance

at its native resolution, 1366×768@60Hz.
When the monitor is powered on at a different
Basic and simple instruction on the control keys resolution, an alert is displayed on screen: Use
1366×768@60Hz for best results.
In the OSD shown above users can press Display of the native resolution alert can be
buttons at the front bezel of the monitor to move switched off from Setup in the OSD (On Screen
the cursor, OK to confirm the choice or change. Display) menu.

5
 Physical Function

12
3. Product information
Tilt
-3

3.1 Smartimage Lite

What is it?

SmartImage Lite provides presets that optimize

display for different types of content, dynamically
(191E2/191EL2) adjusting brightness, contrast, color and sharpness
2.3 Remove the base in real time. Whether you're working with text
applications, displaying images or watching a video,
191E2/191EL2 Philips SmartImage Lite delivers great optimized
1. Place the monitor face on a safe surface, then monitor performance.
loose the screw form the base.
Why do I need it?

You want a monitor that delivers optimized display

all your favorite types of content, SmartImage Lite
software dynamically adjust brightness, contrast,
color and sharpness in real time to enhance your
monitor viewing experience.

How does it work?

2. Release the screw of base stand then pull the
base away from the monitor. SmartImage Lite is an exclusive, leading edge
Philips technology that analyzes the content
displayed on your screen. Based on a scenario you
select, SmartImage Lite dynamically enhances the
contrast, color saturation and sharpness of images
to enhance the contents being displayed - all in
real time with the press of a single button.

6
 How to enable SmartImage Lite? Internet, Game.

• Standard: Enhances text and dampens

brightness to increase readability and reduce
1. Press to launch the SmartImage Lite on eye strain. This mode significantly enhances
screen display; readability and productivity when you're
2. Keep pressing to toggle between working with spreadsheets, PDF files,
Standard, Internet, Game. scanned articles or other general office
3. The SmartImage Lite on screen display will applications.
remain on screen for 5 seconds or you can • Internet: This profile combines color
also press”OK” to make confirmation. saturation, dynamic contrast and sharpness
4. When SmartImage Lite is enabled, the sRGB enhancement to display photos and other
scheme is disabled automatically. To use images with outstanding clarity in vibrant
sRGB you need to disable SmartImage Lite colors - all without artifacts and faded
with the button at the front bezel of colors.
your monitor. • Game: Turn on over drive circuit for best
response time, reduce jaggy edges for fast
Except using key to scroll down, you can also moving objects on screen, enhance contrast
press buttons to choose and press “OK” to ratio for bright and dark scheme, this profile
confirm selection and close the SmartImage Lite delivers the best gaming experience for
OSD. gamers.
There are three modes to be selected: Standard,

7
3.2 SmartContrast

What is it?

Unique technology that dynamically analyzes

displayed content and automatically optimizes
a LCD monitor's contrast ratio for maximum
visual clarity and viewing enjoyment, stepping up
backlighting for clearer, crisper and brighter images
or dimming backlighting for clear display of images
on dark backgrounds.

Why do I need it?

You want the very best visual clarity and viewing

comfort for every type of content. SmartContrast
dynamically controls contrast and adjusts
backlighting for clear, crisp, bright gaming and
video images or displays clear, readable text for
office work. By reducing your monitor's power
consumption, you save on energy costs and
extend the lifetime of your monitor.

How does it work?

When you activate SmartContrast, it will analyse

the content you are displaying in real time to
adjust colors and control backlight intensity. This
function will dynamically enhance contrast for a
great entertainment experience when viewing
videos or playing games.

8
3.3 Philips SmartControl Lite First launch -Wizard
• The first time after installation of
The new SmartControl Lite software by Phillips SmartControl Lite, it will automatically
allows you to control your monitor via an easy go to Wizard for first time launch.
to use on-screen graphic interface. Complicated • The wizard will guide you through
adjustments are a thing of the past as this user adjustment your monitor performance step
friendly software guides you through by step.
fine-tuning resolution, Color calibration, • You can go to Plug-in menu to launch wizard
Clock/Phase adjustments, RGB White point later on as well.
adjustment, etc. • You can adjust more options without wizard
by Standard pane.
Equipped with latest technology in core algorithm
for fast processing and response, this Windows
7 compliant eye catching animated Icon based
software is ready to enhance your experience
with Philips monitors!

Installation

• Follow the instruction and complete the

installation.
• You can launch after installation is completed.
• If you want to launch later, you can either
click the shortcut on desktop or toolbar.

9
 Start with Standard pane:

Adjust menu:
• Adjust Menu allow you to adjust Brightness,
Contrast, Focus, Position and Resolution.
• You can follow the instruction and do the
adjustment.
• Cancel prompts user if you want to cancel
installation.

10
Color menu:
• Color Menu allow you to adjust RGB,
Black Level, White Point, Color Calibration,
and SmartImage Lite (Please refer to
SmartImage Lite section).
• You can follow the instruction and do the
adjustment.
• Refer to below table for sub-menu item base
on your input.
• Example for Color Calibration

1. "Show Me" starts color calibration tutorial.

2. Start - starts the 6-step color calibration
sequence.
3. Quick View loads the before/after images.
4. To return to Color home pane, click the
Cancel button.
5. Enable color calibration - by default is
on. If unchecked, does not allow for color
calibration to happen, dimes out start and
quick view buttons.
6. Must have patent info in calibration screen.

11
First color Calibration Screen:

• Previous button is disabled until the second

color screen.
• Next goes to the succeeding target
(6-targets).
• Final next goes File>Presets pane. • Displays current preference settings.
• Cancel closes the UI and returns to the plug • A checked box enables the feature. The
in page. check box is a toggle.
• Enable Context Menu on desktop is checked
SmartImage Lite (On) by default. Enable Context menu
Allows user to change setting for better display displays SmartControl Lite selections
setting based on content. for Select Preset and Tune Display in the
desktop right-click context menu. Disabled
When Entertainment is set, SmartContrast and removes SmartControl Lite from the
SmartResponse are enabled. right click context menu.
• Enable Task Tray icon is checked (On) by
default. Enable context menu shows the task
tray menu for SmartControl Lite. A right
click on the task tray icon displays the menu
options for Help, Technical Support. Check
for Upgrade, About, and Exit. When Enable
task tray menu is disabled, the task tray icon
will only display EXIT.
• Run at Startup is checked (On) by default.
When disabled, SmartControl Lite will
not launch at start or be in the task tray. The
only way to launch SmartControl Lite is
either from the desktop short cut or from the
program file. Any preset set to run at startup
will not load when this box is unchecked
(Disabled).
Options>Preferences - Will only be active • Enable transparency mode (Windows 7,
when selecting Preferences from the drop-down Vista, XP). Default is 0% Opaque.
Options menu. On a non-supported display
capable of DDC/CI, only the Help and Options
tabs are available.

12
Options>Input - Will only be active when Options>Audio - Will only be active when
selecting Input from the drop-down Options selecting Volume from the drop-down Options
menu. On a non-supported display capable of menu.
DDC/CI, only the Help and Options tabs are On a non-supported display capable of DDC/CI,
available. All other SmartControl Lite tabs are not only the Help and Options tabs are available.
available.

• Display the Source instruction pane and

current input source setting.
• On single input displays, this pane will not be
visible.

13
Help>User Manual - Will only be active when Context Sensitive menu
selecting User Manual from the drop-down Help The Context Sensitive menu is Enabled by default.
menu. On a non-supported display capable of If Enable Context Menu has been checked in the
DDC/CI, only the Help and Options tabs are Options>Preferences pane, then the menu will be
available. visible.

The Context Menu has four entries:

• SmartControl Lite - When selected the
About Screen is displayed.
• Select Preset - Provides a hierarchical menu
of saved presets for immediate use. A check
mark shows the currently selected preset.
Facoty Preset can also be called from the
drop down menu.
Help>Version - Will only be active when selecting • Tune Display - Opens the SmartControl
Version from the drop- down Help menu. On a Lite control panel.
non-supported display capable of DDC/CI, only • SmartImage Lite - Check current settings,
the Help and Options tabs are available. Standard, Internet, Game.

14
Task Tray Menu Enabled Task Tray Menu Disabled
The task tray menu can be displayed by right- When the Task Tray is disabled in the preference
clicking on the SmartControl Lite icon from the folder, only the EXIT selection is available.
task tray. Left Click will launch the application. To completely remove SmartControl Lite
from the task tray, disable Run at Startup in
Options>Preferences.

The task tray has five entries:

• Help - Access to User Manual file: Open
User Manual file using the default browser
window.
• Technical Support - displays the tech support
page.
• Check for Update - takes the user to PDI
Landing and checks the user's version against
the most current available.
• About - Displays detailed reference
information: product version, release
information, and product name.
• Exit - Close SmartControl Lite
To run SmartControl Lite again either
select SmartControl Lite from Program
menu, double-click the desktop PC icon or
restart the system.

15
3.4 Philips' Flat Panel Monitors Pixel Types of Pixel Defects
Defect Policy Pixel and sub pixel defects appear on the screen
in different ways. There are two categories of pixel
Philips strives to deliver the highest quality defects and several types of sub pixel defects
products. We use some of the industry's most within each category.
advanced manufacturing processes and practice
stringent quality control. However, pixel or sub Bright Dot Defects Bright dot defects appear as
pixel defects on the TFT LCD panels used in flat pixels or sub pixels that are always lit or 'on'. That
panel monitors are sometimes unavoidable. No is, a bright dot is a sub-pixel that stands out on the
manufacturer can guarantee that all panels will screen when the monitor displays a dark pattern.
be free from pixel defects, but Philips guarantees There are the types of bright dot defects:
that any monitor with an unacceptable number
of defects will be repaired or replaced under
warranty. This notice explains the different types
of pixel defects and defines acceptable defect
levels for each type. In order to qualify for repair
or replacement under warranty, the number of
pixel defects on a TFT LCD panel must exceed
these acceptable levels. For example, no more
than 0.0004% of the sub pixels on a 18.5" XGA
monitor may be defective. Furthermore, Philips
sets even higher quality standards for certain One lit red, green or blue sub pixel
types or combinations of pixel defects that are
more noticeable than others. This policy is valid
worldwide.

Two adjacent lit sub pixels:

- Red + Blue = Purple
- Red + Green = Yellow
Pixels and Sub pixels - Green + Blue = Cyan (Light Blue)
A pixel, or picture element, is composed of three
sub pixels in the primary colors of red, green and
blue. Many pixels together form an image. When
all sub pixels of a pixel are lit, the three colored
sub pixels together appear as a single white pixel.
When all are dark, the three colored sub pixels
together appear as a single black pixel. Other
combinations of lit and dark sub pixels appear as
single pixels of other colors.

Three adjacent lit sub pixels (one white pixel)

16
 Note
A red or blue bright dot must be more than 50
percent brighter than neighboring dots while
a green bright dot is 30 percent brighter than
neighboring dots.

Black Dot Defects Black dot defects appear as

pixels or sub pixels that are always dark or 'off'.
That is, a dark dot is a sub-pixel that stands out
on the screen when the monitor displays a light Proximity of Pixel Defects
pattern. These are the types of black dot defects: Because pixel and sub pixels defects of the same
type that are near to one another may be more
noticeable, Philips also specifies tolerances for the
proximity of pixel defects.

Pixel Defect Tolerances

In order to qualify for repair or replacement due
to pixel defects during the warranty period, a TFT
LCD panel in a Philips flat panel monitor must
have pixel or sub pixel defects exceeding the
tolerances listed in the following tables.

BRIGHT DOT DEFECTS ACCEPTABLE LEVEL

MODEL 191E2/191EL2
1 lit subpixel 3
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15mm
Total bright dot defects of all types 3

BLACK DOT DEFECTS ACCEPTABLE LEVEL

MODEL 191E2/191EL2
1 dark subpixel 5 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 0
Distance between two black dot defects* >15mm
Total black dot defects of all types 5 or fewer

TOTAL DOT DEFECTS ACCEPTABLE LEVEL

MODEL 191E2/191EL2
Total bright or black dot defects of all types 5 or fewer

Note
1 or 2 adjacent sub pixel defects = 1 dot defect
This monitor is ISO9241-307 compliant.

17
4 Technical Specifications

191E2/191EL2

Picture/Display
LCD panel type TFT-LCD
Backlight CCFL(191E2)/LED(191EL2)
Panel size 18.5" W( 47 cm)
Aspect ratio 16:9
Pixel Pitch 0.300 x 0.300 mm
Brightness 250 cd/m²
SmartContrast 500,000:1 (191E2)/20,000,000:1 (191EL2)
Contrast ratio (typ.) 1000:1
Response time (typical) 5 ms
Optimum Resolution 1366x768 @ 60Hz
Viewing angle 176° (H) / 170° (V) @ C/R > 5
Picture Enhancement SmartImage Lite
Display colors 16.7 M
Vertical refresh rate 56Hz -76Hz
Horizontal Frequency 30kHz - 80kHz
sRGB YES
Connectivity
Signal input DVI-D (digital, HDCP), VGA (Analog)
Input Signal Separate Sync, Sync on Green
Convenience
User Convenience SmartImage Lite/ , Input/ , 4:3 Wide/back,
Power On/Off , Menu (OK),
OSD Languages English, French, German, Italian, Russian, Spanish,
Simplified Chinese, Portuguese
Other convenience Kensington lock
Plug & Play Compatibility DDC/CI, sRGB, Windows 7/Vista/XP, Mac OSX, Linux
Stand
Tilt -3/+12 (191E2/191EL2)

18
Power (191E2)
On mode 21.4W (typical)
Energy Consumption AC Input Voltage at AC Input Voltage at AC Input Voltage at
(EnergyStar 5.0 test method) 100VAC +/-5VAC, 115VAC +/-5VAC, 230VAC +/-5VAC,
50Hz +/- 3Hz 60Hz +/- 3Hz 50Hz +/ -3Hz
Normal Operation (typcial) 16.33W 16.32W 16.30W
Sleep 0.43W 0.42W 0.43W
Off 0.42W 0.42W 0.43W
Heat Dissipation* AC Input Voltage at AC Input Voltage at AC Input Voltage at
100VAC +/-5VAC, 115VAC +/-5VAC, 230VAC +/-5VAC,
50Hz +/ -3Hz 60Hz +/ -3Hz 50Hz +/ -3Hz
Normal Operation 68.33BTU/hr 68.29BTU/hr 68.20BTU/hr
Sleep 1.47BTU/hr 1.43BTU/hr 1.47BTU/hr
Off 1.43BTU/hr 1.43BTU/hr 1.47BTU/hr
Power (191EL2)
On mode 13.9W (typical)
Energy Consumption AC Input Voltage at AC Input Voltage at AC Input Voltage at
(EnergyStar 5.0 test method) 100VAC +/-5VAC, 115VAC +/-5VAC, 230VAC +/-5VAC,
50Hz +/- 3Hz 60Hz +/- 3Hz 50Hz +/ -3Hz
Normal Operation (typcial) 10.49W 10.50W 10.44W
Sleep 0.43W 0.42W 0.41W
Off 0.42W 0.42W 0.40W
Heat Dissipation* AC Input Voltage at AC Input Voltage at AC Input Voltage at
100VAC +/-5VAC, 115VAC +/-5VAC, 230VAC +/-5VAC,
50Hz +/ -3Hz 60Hz +/ -3Hz 50Hz +/ -3Hz
Normal Operation 43.89BTU/hr 43.93BTU/hr 43.68BTU/hr
Sleep 1.47BTU/hr 1.43BTU/hr 1.71BTU/hr
Off 1.43BTU/hr 1.43BTU/hr 1.67BTU/hr
Power LED indicator On mode: White, Standby/Sleep mode: White (blinking)
Power Supply AC Adapter,1.2V==3.0A

19
 Dimension
Product with stand (WxHxD) 457x338x189mm
Product without stand 457x293x41mm
(WxHxD)
Box dimension (WxHxD) 503x383x125mm
Weight
Product with stand 2.38kg
Product without stand 2.22kg
Product with packaging 3.58kg
Operating Condition
Temperature range (operation) 0°C to 40 °C
Temperature range (operation) -20°C to 60°C
Relative humidity 20% to 80%
Altitude Non-operation: + 12,000 ft ( 3,658 m)
operation: + 40,000 ft ( 12,192 m)
MTBF 50,000hrs(191E2)/30,000hrs(191EL2)

Environmental
ROHS YES
EPEAT Silver. (www.epeat.net)
Packaging 100% recyclable
Compliance and standards
Regulatory Approvals CE Mark, FCC Class B, SEMKO, TÜV/
GS, TÜV Ergo, UL/cUL, Energy star 5.0
Cabinet
Color Black/Black
Finish Glossy/Texture

Note
This data is subject to change without notice.
Go to www.philips.com/support to download the latest version of leaflet.

20
4.1 Resolution & Preset Modes 4.2 Automatic PowerSaving

Maximum Resolution If you have VESA DPM compliance display card

or software installed in your PC, the monitor can
For 191E2/191EL2 automatically reduce its power consumption when
1366 x 768 at 60 Hz (analog input) not in use. If an input from a keyboard, mouse or
1366 x 768 at 60 Hz (digital input) other input device is detected, the monitor will
'wake up' automatically. The following table shows
Recommended Resolution the power consumption and signaling of this
automatic power saving feature:
For 191E2/191EL2
1366 x 768 at 60 Hz (digital input) Power Management Definition
VESA Video H-sync V-sync Power Used LED color
Mode
H. freq (kHz) Resolution V. freq (Hz) Active ON Yes Yes 191E2< 21.4 W (typ.) White
191EL2< 13.9 W (typ.)
31.47 640x480 59.94 Sleep OFF No No < 0.5 W (typ.) White
37.88 800x600 60.32 (blink)
Switch Off OFF - - < 0.5 W (typ.) OFF
48.36 1024x768 60.00
54.00 1152x864 60.00
44.77 1280x720 59.86 The following setup is used to measure power
47.78 1280x768 59.87 consumption on this monitor.
49.70 1280x800 59.81
60.00 1280x960 60.00 Native resolution: 1366 x 768
Contrast: 50%
63.89 1280x1024 60.02
Brightness: 250 nits
47.71 1360x768 60.02
Color temperature: 6500k with full white pattern
47.71 1366x768 59.79
Audio (Off)
55.47 1440x900 59.90
55.94 1440x900 59.89
Note
75.00 1600x1200 60.00
This data is subject to change without notice.
64.67 1680x1050 59.88
65.29 1680x1050 59.95
66.59 1920x1080 59.93
74.04 1920x1200 59.95

21
5 Regulatory Information CE Declaration of Conformity
This product is in conformity with the following
Lead-free Product standards
• EN60950-1:2006 (Safety requirement of
Lead free display promotes Information Technology Equipment)
environmentally sound recovery and • EN55022:2006 (Radio Disturbance
disposal of waste from electrical and requirement of Information Technology
electronic equipment. Toxic substances Equipment)
like Lead has been eliminated and compliance • EN55024:1998+A1:2001+A2:2003
with European community’s stringent RoHs (Immunity requirement of Information
directive mandating restrictions on hazardous Technology Equipment)
substances in electrical and electronic equipment • EN61000-3-2:2006 (Limits for Harmonic
have been adhered to in order to make Philips Current Emission)
monitors safe to use throughout its life cycle. • EN61000-3-3:1995+A1:2001+A2:2005
(Limitation of Voltage Fluctuation and Flicker)
EPEAT following provisions of directives applicable
(www.epeat.net)
• 2006/95/EC (Low Voltage Directive)
“The EPEAT (Electronic Product • 2004/108/EC (EMC Directive)
Environmental Assessment Tool) • 2005/32/EC (EuP Directive, EC No.
program evaluates computer 1275/2008 mplementing Directive for
desktops, laptops, and monitors Standby and Off mode power consumption)
based on 51 environmental criteria and is produced by a manufacturing
developed through an extensive organization on ISO9000 level.
stakeholder consensus process The product also comply with the following
supported by US EPA. standards
EPEAT system helps purchasers in the public • ISO9241-307:2008 (Ergonomic requirement,
and private sectors evaluate, compare and select Analysis and compliance test methods for
desktop computers, notebooks and monitors electronic visual displays)
based on their environmental attributes. EPEAT • GS EK1-2000:2009 (GS mark requirement)
also provides a clear and consistent set of • prEN50279:1998 (Low Frequency Electric
performance criteria for the design of products, and Magnetic fields for Visual Display)
and provides an opportunity for manufacturers to • MPR-II (MPR:1990:8/1990:10 Low Frequency
secure market recognition for efforts to reduce Electric and Magnetic fields)
the environmental impact of its products.”
Benefits of EPEAT This monitor is equipped with a function for saving
Reduce use of primary materials energy which supports the VESA Display Power
Reduce use of toxic materials Management (DPM) standard. This means that the
Avoid the disposal of hazardous waste EPEAT’S monitor must be connected to a computer which
requirement that all registered products meet supports VESA DPM. Time settings are adjusted
ENERGY STAR’s energy efficiency specifications, from the system unit by software.
means that these products will consume less
energy throughout their life.

22
 VESA State LED Indicator Power Consumption Changes or modifications not expressly
Normal ON (Active) White 191E2< 16.5 W (typ.) approved by the party responsible for
operation 191EL2< 11 W (typ.)
Power Saving Sleep White(blink) < 0.5 W (typ.) compliance could void the user's authority
Alternative 2 Switch Off OFF < 0.5 W (typ.) to operate the equipment.
One step

Use only RF shielded cable that was supplied with

As an ENERGY STAR® Partner, the monitor when connecting this monitor to a
we have determined that this computer device.
product meets the ENERGY STAR® To prevent damage which may result in fire or
guidelines for energy efficiency. shock hazard, do not expose this appliance to rain
or excessive moisture.
Note THIS CLASS B DIGITAL APPARATUS MEETS
We recommend you switch off the monitor when ALL REQUIREMENTS OF THE CANADIAN
it is not in use for a long time. INTERFERENCE-CAUSING EQUIPMENT
REGULATIONS.FCC Declaration of Conformity
Federal Communications Commission (FCC)
Notice (U.S. Only)
Declaration of Conformity for Products Marked
with FCC Logo,
This equipment has been tested and found
to comply with the limits for a Class B digital
United States Only
device, pursuant to Part 15 of the FCC
Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates, uses
This device complies with Part 15 of the FCC
and can radiate radio frequency energy and,
Rules. Operation is subject to the following two
if not installed and used in accordance with
conditions: (1) this device may not cause harmful
the instructions, may cause harmful
interference, and (2) this device must accept any
interference to radio communications.
interference received, including interference that
However, there is no guarantee that
may cause undesired operation. Commission
interference will not occur in a particular
Federale de la Communication (FCC
installation. If this equipment does cause
Declaration)
harmful interference to radio or television
reception, which can be determined by
Cet équipement a été testé et déclaré
turning the equipment off and on, the user
conforme auxlimites des appareils
is encouraged to try to correct the
numériques de class B,aux termes de
interference by one or more of the following
l'article 15 Des règles de la FCC. Ces limites
measures:
sont conçues de façon à fourir une
• Reorient or relocate the receiving antenna.
protection raisonnable contre les
• Increase the separation between the
interférences nuisibles dans le cadre
equipment and receiver.
d'une installation résidentielle.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/
TV technician for help.

23
 CET appareil produit, utilise et peut émettre EN 55022 Compliance (Czech Republic Only)
des hyperfréquences qui, si l'appareil Polish Center for Testing and Certification
n'est pas installé et utilisé selon les consignes Notice
données, peuvent causer des interférences
nuisibles aux communications radio. The equipment should draw power from a socket
Cependant, rien ne peut garantir l'absence with an attached protection circuit (a three-
d'interférences dans le cadre d'une prong socket). All equipment that works together
installation particulière. Si cet appareil est la (computer, monitor, printer, and so on) should
cause d'interférences nuisibles pour la have the same power supply source.
réception des signaux de radio ou de
télévision, ce qui peut être décelé en fermant The phasing conductor of the room's electrical
l'équipement, puis en le remettant en installation should have a reserve short-circuit
fonction, l'utilisateur pourrait essayer de protection device in the form of a fuse with a
corriger la situation en prenant les mesures nominal value no larger than 16 amperes (A).
suivantes:
• Réorienter ou déplacer l'antenne de To completely switch off the equipment, the
réception. power supply cable must be removed from the
• Augmenter la distance entre l'équipement et power supply socket, which should be located
le récepteur. near the equipment and easily accessible.
• Brancher l'équipement sur un autre circuit
que celui utilisé par le récepteur. A protection mark "B" confirms that the
• Demander l'aide du marchand ou d'un equipment is in compliance with the protection
technicien chevronné en radio/télévision. usage requirements of standards PN-93/T-42107
and PN-89/E-06251.
Toutes modifications n'ayant pas reçu
l'approbation des services compétents en
matière de conformité est susceptible
d'interdire à l'utilisateur l'usage du présent
équipement.

N'utiliser que des câbles RF armés pour les

connections avec des ordinateurs ou
périphériques.
CET APPAREIL NUMERIQUE DE LA CLASSE
B RESPECTE TOUTES LES EXIGENCES DU
REGLEMENT SUR LE MATERIEL BROUILLEUR
DU CANADA.

24
North Europe (Nordic Countries) Information Ergonomie Hinweis (nur Deutschland)

Der von uns gelieferte Farbmonitor entspricht den

Placering/Ventilation
in der "Verordnung über den Schutz vor Schäden
VARNING:
durch Röntgenstrahlen" festgelegten Vorschriften.
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE
OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU
Auf der Rückwand des Gerätes befindet sich
STÄLLER DIN UTRUSTNING PÅPLATS.
ein Aufkleber, der auf die Unbedenklichkeit der
Inbetriebnahme hinweist, da die Vorschriften über
die Bauart von Störstrahlern nach Anlage III ¤ 5
Placering/Ventilation
Abs. 4 der Röntgenverordnung erfüllt sind.
ADVARSEL:
S Ø R G V E D P L A C E R I N G E N F O R , AT
NETLEDNINGENS STIK OG STIKKONTAKT ER Damit Ihr Monitor immer den in der Zulassung
NEMT TILGÆNGELIGE. geforderten Werten entspricht, ist darauf zu
achten, daß
1. Reparaturen nur durch Fachpersonal
Paikka/Ilmankierto
VAROITUS: durchgeführt werden.
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO 2. nur original-Ersatzteile verwendet werden.
VO I DA A N TA R V I T TA E S S A H E L P O S T I 3. bei Ersatz der Bildröhre nur eine
IRROTTAA PISTORASIASTA. bauartgleiche eingebaut wird.

Plassering/Ventilasjon Aus ergonomischen Gründen wird empfohlen,

ADVARSEL: die Grundfarben Blau und Rot nicht auf dunklem
NÅR DETTE UTSTYRET PLASSERES, MÅ Untergrund zu verwenden (schlechte Lesbarkeit
D U PA S S E P Å AT KO N TA K T E N E F O R und erhöhte Augenbelastung bei zu geringem
STØMTILFØRSEL ER LETTE Å NÅ. Zeichenkontrast wären die Folge).
Der arbeitsplatzbezogene Schalldruckpegel nach
DIN 45 635 beträgt 70dB (A) oder weniger.
BSMI Notice (Taiwan Only)

ACHTUNG: BEIM AUFSTELLEN

DIESES GERÄTES DARAUF
ACHTEN, DAß NETZSTECKER UND
NETZKABELANSCHLUß LEICHT
ZUGÄNGLICH SIND.

25
China RoHS
环保使用期限
The People's Republic of China released a
regulation called "Management Methods for 此标识指期限(十年),电子信息产品中含有的
Controlling Pollution by Electronic Information 有毒有害物质或元素在正常使用的条件下不
Products" or commonly referred to as China 会发生外泄或突变, 电子信息产品用户使用该
RoHS. All products including CRT and LCD 电子信息产品不会对环境造成严重污染或对
monitor which are produced and sold for China 其人身、 财产造成严重损害的期限．
market have to meet China RoHS request.

26
 Your Philips F1rst Choice Warranty
6 Customer care and warranty
Thank you for purchasing this Philips monitor.

Customer Care & Warranty All Philips monitors are designed and
manufactured to high standards and
PLEASE SELECT YOUR COUNTRY/AREA deliver high-quality performance, ease
TO REVIEW DETAILS OF YOUR WARRANTY of use and ease of installation. Should
COVERAGE you encounter any difficulties while
installing or using this product, please contact
WESTERN EUROPE the Philips helpdesk directly to benefit from your
Austria / Belgium / Denmark / France / Philips F1rst Choice Warranty. This two-year
Germany / Greece / Finland / Ireland / Italy / service warranty entitles you to a swap model
Luxembourg / the Netherlands / Norway / on-site if your monitor turns out to be faulty or
Portugal / Sweden / Switzerland / Spain / defective. Philips aims at a swap within 48 hours
United Kingdom / Poland of your call being received.

EASTERN EUROPE What is covered?

Czech Republic / Hungary / Russia / Slovakia / The Philips F1rst Choice Warranty applies within
Slovenia / Turkey Andorra, Austria, Belgium, Cyprus, Denmark,
France, Germany, Greece, Finland, Ireland,
LATIN AMERICA Italy, Liechtenstein, Luxembourg, Monaco, the
Argentina / Brasil Netherlands, Norway, Poland, Portugal, Sweden,
Switzerland, Spain and the United Kingdom
NORTH AMERICA and only for monitors originally designed,
Canada / USA manufactured, approved and/or authorized for
usage within these countries.
PACIFIC
Australia / New Zealand Warranty coverage begins as from the day you
buy your monitor. For two years thereafter, your
ASIA monitor will be swapped by at least an equivalent
China / Hong Kong / India / Indonesia / Korea / monitor in case of defects provided for under the
Malaysia / Pakistan / Philippines / Singapore / warranty coverage.
Taiwan / Thailand / Vietnam
The swap monitor remains yours and Philips
AFRICA keeps the defective/original monitor. For the swap
South Africa monitor the warranty period remains equal to
that of your original monitor, being 24 months as
MIDDLE EAST from the purchase date of your original monitor.
United Arab Emirates

27
What is excluded? Just a click away
The Philips F1rst Choice Warranty applies In case of any problems, we advise you to read
provided the product is handled properly for its the operating instructions carefully or go to the
intended use, in accordance with its operating www.philips.com/support website for additional
instructions and upon presentation of the support.
original invoice or cash receipt, indicating the
date of purchase, dealer's name and model and Just a phone call away
production number of the product. In order to avoid unnecessary inconvenience,
we advise you to read the operating instructions
The Philips F1rst Choice Warranty may not apply carefully or go to the www.philips.com/support
if: website for additional support before contacting
• The documents have been altered in any way the Philips helpdesk.
or made illegible;
• The model or production number on the To solve your problem quickly, please prepare
product has been altered, deleted, removed the following details before contacting the Philips
or made illegible; helpdesk:
• Repairs or product modifications and • Philips type number
alterations have been executed by • Philips serial number
unauthorized service organizations or • Purchase date (copy of purchase may be
persons; required)
• Damage is caused by accidents including but • PC environment Processor:
not limited to lightning, water or fire, misuse o CUP and Graphic card name and driver
or neglect; version
• Reception problems caused by signal o Operating system
conditions or cable or antenna systems o Application being used
outside the unit; • Other cards installed
• Defects caused by abuse or misuse of the
monitor; Having the following information available will also
• Product requires modification or adaptation help speed up the process:
to enable it to comply with local or national • Your proof of purchase indicating: date of
technical standards, which apply in countries purchase, dealer name, model and product
for which the product was not originally serial number.
designed, manufactured, approved and/or • The full address to which the faulty monitor
authorized. Therefore always check whether has to be collected and the swap model
a product can be used in a specific country. should be delivered.
• Note that products that are not originally
designed, manufactured, approved and/or Philips' customer help desks are located
authorized for usage within the Philips F1rst worldwide. Click here to access the F1rst Choice
Choice countries, do not apply to the Philips Contact Information.
F1rst Choice Warranty. In these cases the
Philips global warranty terms are valid. Or you can reach us via:
Website: http://www.philips.com/support

28
F1rst Choice Contact Information

Country Code Telephone number Tariff

Austria +43 0810 000206 €0.07
Belgium +32 078 250851 €0.06
Denmark +45 3525 8761 Local call tariff
Finland +358 840 320 041 €0.08
Luxembourg +352 26 84 30 00 Local call tariff
The Netherlands +31 0900 0400 063 €0.10
Norway +47 2270 8250 Local call tariff
Poland +48 0223491505 Local call tariff
Portugal +351 2 1359 1440 Local call tariff
Spain +34 902 888 785 €0.10
Sweden +46 08 632 0016 Local call tariff
Switzerland +41 02 2310 2116 Local call tariff
United Kingdom +44 0207 949 0069 Local call tariff

29
Your Guarantee in Central and Eastern Europe • Reception problems caused by signal
conditions or cable or antenna systems
Dear Customer, outside the unit;
Thank you for purchasing this Philips product, • Defects caused by abuse or misuse of the
which has been designed and manufactured to monitor;
the highest quality standards. If, unfortunately, • Product requires modification or adaptation
something should go wrong with this product to enable it to comply with local or national
Philips guarantees free of charge labor and technical standards, which apply in countries
replacement parts during a period of 24 months for which the product was not originally
from date of purchase. designed, manufactured, approved and/or
authorized. Therefore always check whether
What is covered? a product can be used in a specific country.
This Philips Guarantee in Central and Eastern
Europe applies within Czech Republic, Hungary, Please note that the product is not defective under
Slovakia, Slovenia, Russia and Turkey and only this guarantee in the case where modifications
for monitors originally designed, manufactured, become necessary in order for the product to
approved and/or authorized for usage within these comply with local or national technical standards
countries. which apply in countries for which the product
was not originally designed and/or manufactured.
Warranty coverage begins as from the day you Therefore always check whether a product can be
buy your monitor. For two years thereafter, used in a specific country.
your monitor will be serviced in case of defects
provided for under the warranty coverage. Just a click away
In case of any problems, we advise you to read
What is excluded? the operating instructions carefully or go to the
The Philips guarantee applies provided the www.philips.com/support website for additional
product is handled properly for its intended use, support.
in accordance with its operating instructions and
upon presentation of the original invoice or cash Just a phone call away
receipt, indicating the date of purchase, dealer's In order to avoid unnecessary inconvenience,
name and model and production number of the we advise you to read the operating instructions
product. carefully before contacting our dealers or
Information Centers
The Philips guarantee may not apply if:
• the documents have been altered in any way In case your Philips product is not working
or made illegible; correctly or is defective, please contact your
• the model or production number on the Philips dealer or directly the Philips Service and
product has been altered, deleted, removed Consumer Information Centers
or made illegible;
• repairs or product modifications and Website: http://www.philips.com/support
lterations have been executed by
unauthorized service organizations or
persons;
• damage is caused by accidents including but
not limited to lightning, water or fire, misuse
or neglect.

30
Consumer Information Centers CROATIA
Renoprom d.o.o.
Argentina / Australia / Brasil / Canada / Ljubljanska 4,
New Zealand / Belarus / Bulgaria / Croatia / Sv. Nedjelja,10431
Czech Republic / Estonia / United Arab Emirates / Croatia
Hong Kong / Hungary / India / Indonesia / Tel: +385 1 333 0974
Israel / Latvia / Lithuania / Malaysia /
Middle East + North Africa / New Zealand / ESTONIA
Pakistan / Romania / Russia / FUJITSU SERVICES OU
Serbia & Montenegro / Singapore / Slovakia / Akadeemia tee 21G
Slovenia / South Africa / South Korea / Taiwan / EE-12618 Tallinn
Philippines / Thailand / Turkey / Ukraine / Tel: +372 6519900
Vietnam www.ee.invia.fujitsu.com

Eastern Europe HUNGARY

BELARUS Technic al Center of JV IBA Serware Szerviz
M. Bogdanovich str. 155 Vizimolnár u. 2-4
BY - 220040 Minsk HU - 1031 Budapest
Tel: +375 17 217 33 86 Tel: +36 1 2426331
Email: inbox@serware.hu
BELARUS www.serware.hu
Service.BY
Petrus Brovky st. 19 – 101-B HUNGARY
220072, Minsk Profi Service Center Ltd.
Belarus 123 Kulso-Vaci Street,
H-1044 Budapest ( Europe Center )
BULGARIA Hungary
LAN Service Tel: +36 1 814 8080
140, Mimi Balkanska Str. m.andras@psc.hu
Office center Translog
1540 Sofia, Bulgaria LATVIA
Tel: +359 2 960 2360 ServiceNet LV
www.lan-service.bg Jelgavas iela 36
LV - 1055 Riga,
CZECH REPUBLIC Tel: +371 7460399
General Consumer Information Center Email: serviss@servicenet.lv
800 142100
LITHUANIA
Xpectrum ServiceNet LT
Lu.ná 591/4 Gaiziunu G. 3
CZ - 160 00 Praha 6 Tel: 800 100 697 or 220 121 LT - 3009 KAUNAS
435 Tel: +370 7400088
Email:info@xpectrum.cz Email: servisas@servicenet.lt
www.xpectrum.cz www.servicenet.lt

31
ROMANIA TURKEY
Blue Ridge Int'l Computers SRL Türk Philips Ticaret A.S.
115, Mihai Eminescu St., Sector 2 Yukari Dudullu Org.San.Bolgesi
RO - 020074 Bucharest 2.Cadde No:22
Tel: +40 21 2101969 34776-Umraniye/Istanbul
Tel: (0800)-261 33 02
SERBIA & MONTENEGRO
Kim Tec d.o.o. UKRAINE
Viline vode bb, Slobodna zona Comel
Beograd L12/3 Shevchenko street 32
11000 Belgrade UA - 49030 Dnepropetrovsk
Serbia Tel: +380 562320045
Tel. +381 11 20 70 684 www.csp-comel.com LLC Topaz Company
Topaz-Service Company,
SLOVAKIA Mishina str. 3,
General Consumer Information Center Kiev
0800004551 Ukraine-03151
Tel: +38 044 245 73 31
Datalan Servisne Stredisko
Puchovska 8 Latin America
SK - 831 06 Bratislava ARGENTINA
Tel: +421 2 49207155 Azopardo 1480.
Email: servis@datalan.sk (C1107ADZ) Cdad. de Buenos Aires
Tel: 0800 3330 856
SLOVENIA Email: CIC.monitores@Philips.com
PC HAND
Brezovce 10 BRASIL
SI - 1236 Trzin Alameda Raja Gabaglia, 188 - 10°Andar - V.
Tel: +386 1 530 08 24 Olímpia - S. Paulo/SP - CEP 04551-090 -
Email: servis@pchand.si Brasil
Tel: 0800-7254101
RUSSIA Email: CIC.monitores@Philips.com
CPS
18, Shelepihinskaya nab. Pacific
123290 Moscow AUSTRALIA
Russia Company: AGOS NETWORK PTY LTD
Tel. +7(495)797 3434 Address: 4/5 Dursley Road, Yenorra, NSW 2161,
Australia
Profservice: Tel: 1300 360 386
14A -3, 2Karacharovskaya str, Fax: +61-2-80808147
109202, Moscow , Email: philips@agos.com.au
Russia Service hours: Mon.~Fri. 8:00am-7:30pm
Tel. +7(095)170-5401

32
NEW ZEALAND Additional service points:
Company: Visual Group Ltd. 1. Philips Building Jl. Buncit Raya Kav 99. Jakarta
Address: 28 Walls Rd Penrose Auckland Selatan.
Phone: 0800 657447 Phone: 021-7940040, ext 1722/1724,
Fax: 09 5809607 98249295, 70980942
E-mail: vai.ravindran@visualgroup.co.nz
Service Hours: Mon.~Fri. 8:30am~5:30pm 2. Jl. Tanah Abang 1 no 12S. Jakarta Pusat.
Phone: 021-3455150, 34835453
Asia
HONG KONG/Macau 3. Rukan City Home no H31, Gading Square.
Company Name: PHK Service Limited Jl. Bulevar Barat. Kelapa Gading. Jakarta
Address: Flat A, 10/F., Pak Sun Building, 103 - 107 Utara.
Wo Yi Hop Road, Kwai Chung, New Territories, Phone: 021-45870601, 98131424
Hong Kong
Tel.: (852) 2610-6908 / (852) 2610-6929 for Hong South Korea
Kong and (853) 2856-2277 for Macau Company: PCS One Korea Ltd.
Fax: (852) 2485 3574 for Hong Kong and (853) Address: 112-2, Banpo-dong, Seocho-ku, Seoul,
2856 1498 for Macau 137-040, Korea
E-mail: enquiry@phkservice.com.hk Call Center Tel: 080-600-6600
Service Hours: Mon.~Sat. 09:00am~06:00pm Tel: 82 2 591 1528
Fax: 82 2 595 9688
India E-mail: cic_korea@philips.com
Company: REDINGTON INDIA LTD Service hours: Mon.~Fri. 9:00AM~ 6:00PM; Sat.
Address: SPL Guindy House, 95 Mount Road, 9:00AM~1:00PM
Chennai 600032, India
Tel: +9144-42243352/353 Malaysia
E-mail: aftersales@in.aocmonitor.com Company: After Market Solutions (CE) Sdn Bhd
Service hours: Mon.~Fri. 9:00AM~5:30PM; Sat. Address: Lot 6. Jalan 225/51A, 46100 Petaling Jaya,
9:00AM~1:00PM Selangor DE, Malaysia.
Phone: 603 7953 3370
Indonesia Philips Info Line: 1-800-880-180
Company Name: PT. Gadingsari elektronika Prima Fax: 603 7953 3338
Address: Kompleks Pinang 8, Jl. Ciputat raya No. 8F, E-mail: pceinfo.my@philips.com
Pondok Pinang. Jakarta Service Hours: Mon.~Fri. 8:15am~5:15pm; Sat.
Tel: 021-750909053, 021-750909056 9:00am~1:00pm
Fax: 021-7510982
E-mail: gepta@cbn.net.id Pakistan
Service hours: Mon.~Fri. 8:30am~4:30pm; Philips Consumer Service
Sat. 8:30am~2:00pm Address: Mubarak manzil, 39, Garden Road, Saddar,
Karachi-74400
Tel: (9221) 2737411-16
Fax: (9221) 2721167
E-mail: care@philips.com
Website: www.philips.com.p

33
Singapore MDR Microware Sales Inc.
Company: Philips Electronics Singapore Pte Ltd Cebu Branch
(Philips Consumer Care Center) N. Escario corner Clavano St., Cebu City Phils.
Address: 620A Lorong 1 Toa Payoh, TP4 Building # 255-4415/ 255-3242/253-9361/4124864 to 67
Level 1, Singapore 319762 Sun # 0922-8210045 to 46
Tel: (65) 6882 3999
Fax: (65) 62508037 Davao Office:
E-mail: consumer.care.sg@philips.com C. Arellano St., Davao City 8000
Service hours: Mon.~Fri. 9:00am~6:00pm; Sat. 082- 225-3021/225-3022
9:00am~1:00pm Sun# 0922-8210015

Taiwan CDO Office:

Company: FETEC.CO 1445 Corrales Ext.,CDO City
Address: 3F, No.6, Lane 205, Sec. 1, Chang Hsing 088-856-8540/856-8541
Rd, Lu Chu Hs, Taoyuan, Taiwan R.O.C 33800 Sun # 0922-8210080
Consumer Care: 0800-231-099
Tel: (03)2120336 Iloilo Office:
Fax: (03)3129184 C. Lim Comp., Gomez St., Iloilo City
E-mail: knlin08@xuite.net # 033 338-4159/ 033 508-3741
Service hours: Mon.~Fri. 8:30am~7:00pm Sun # 0922-8808850

Thailand Africa
Company: Axis Computer System Co., Ltd. SOUTH AFRICA
Address: 1421 Soi Lardprao 94, Srivara Town In Company name: Sylvara Technologies Pty Ltd
Town Soi 3 Road, Wangthonglang, Bangkok 10310 Address: Ho Address Palm Springs Centre
Thailand Christoffel Road Van Riebeeck Park Kempton Park,
Tel: (662) 934-5498 South Africa
Fax: (662) 934-5499 Tel: +27878084456
E-mail: axis5@axiscomputer.co.th Fax: +2711 391 1060
Service Hours: Mon.~Fri. 08:30am~05:30pm E-mail: customercare@philipssupport.co.za
Service hours: Mon.~ Fri. 08:00am~05:00pm
Glee Electronics Inc
Contact nos. (632) 636-3636 / 7064028 to 29 Middle East
Fax no. (632) 7064026 Middle East + North Africa
Company: AL SHAHD COMPUTER L.L.C
Receiving Centers Address: P.O.BOX: 29024, DUBAI, UNITED ARAB
NEO CARE - Megamall EMIRATES
4th Level Cyberzone, Building B, TEL: 00971 4 2276525
SM Megamall, Mandaluyong City FAX: 00971 4 2276242
E-mail: shahd52@eim.ae
NEO CARE - SM North EDSA Service hours: Sat.~Thur. 9:00am~1:00pm &
4th Level Cyberzone, Annex Bldg. 4:00pm- 8:00pm
SM City North EDSA, Quezon City
441-1610

34
Israel Your Philips F1rst Choice Warranty(USA)
Company: Eastronics LTD
Address: 13 Rozanis St. P.O.B. 39300, Tel Aviv Thank you for purchasing this Philips monitor.
61392 Israel
Tel: 1-800-567000 call free in Israel; (972-50- All Philips monitors are designed and
8353722 after service hours until 20:00) manufactured to high standards and
Fax: 972-3-6458759 deliver high-quality performance, ease
E-mail: eastronics@eastronics.co.il of use and ease of installation. Should
Service hours: Sun.~Thurs. 08:00 - 18:00 you encounter any difficulties while
installing or using this product, please contact
Philips directly to benefit from your Philips F1rst
Choice Warranty. This three-year service warranty
entitles you to a swap model on-site within 48
hours of your call being received within the first
year of purchase. If you have any problems with
your monitor within the second or third year of
purchase, we will repair it after it has been sent
to the service provider at your expense and
returned to you within five working days, free of
charge.

LIMITED WARRANTY (Computer Monitor)

Click here to access the Warranty Registration

Card.

Three Years Free Labor / Three Years Free Service

on Parts / One Year Exchange*

*Product will be exchanged with a new or

renewed to original specifications unit within two
business days for the first year. This product must
be shipped in at your expense for service during
years two and three.

35
WHO IS COVERED? a product that requires modification or adaptation
You must have proof of purchase to receive to enable it to operate in any country other
warranty service. A sales receipt or other than the country for which it was designed,
document showing that you purchased the manufactured, approved and/or authorized, or
product is considered proof of purchase. Attach it repair of products damaged by these modifications.
to this owner's manual and keep both nearby.
incidental or consequential damages resulting
WHAT IS COVERED? from the product. (Some states do not allow the
Warranty coverage begins the day you buy your exclusion of incidental or consequential damages,
product. For three years thereafter, all parts will be so the above exclusion may not apply to you.
repaired or replaced, and labor is free. After three This includes, but is not limited to, prerecorded
years from the day of purchase, you pay for the material, whether copyrighted or not copyrighted.)
replacement or repair of all parts, and for all labor
charges. the model or production number on the product
has been altered, deleted, removed or made
All parts, including repaired and replaced parts, illegible.
are covered only for the original warranty period.
When the warranty on the original product Where IS SERVICE AVAILABLE?
expires, the warranty on all replaced and repaired Warranty service is available in all countries
products and parts also expires. where the product is officially distributed by
Philips Consumer Electronics. In countries where
WHAT IS EXCLUDED? Philips Consumer Electronics does not distribute
Your warranty does not cover: the product, the local Philips service organization
labor charges for installation or setup of the will attempt to provide service (although there
product, adjustment of customer controls on may be a delay if the appropriate spare parts and
the product, and installation or repair of antenna technical manual(s) are not readily available).
systems outside of the product.
Where CAN I GET MORE INFORMATION?
product repair and/or part replacement because
of misuse, accident, unauthorized repair or other For more information, contact the Philips
cause not within the control of Philips Consumer Customer Care Center by calling (877) 835-1838
Electronics. (U.S.A. customers only) or (919) 573-7855.
reception problems caused by signal conditions or
cable or antenna systems outside the unit. Before Requesting Service...
Please check your owner's manual before
requesting service. Adjustments of the controls
discussed there may save you a service call.
TO GET WARRANTY SERVICE IN U.S.A.,
PUERTO RICO OR U.S. VIRGIN ISLANDS...

36
Contact the Philips Customer Care Center phone following details so we can solve your problem
number listed below for product assistance and quickly.
procedures for servicing: . Philips type number
. Philips serial number
Philips Customer Care Center . Purchase date (copy of purchase may be
(877) 835-1838 or (919) 573-7855 required)
. PC environment Processor:
(In U.S.A., Puerto Rico and U.S. Virgin Islands, all o CUP and Graphic card name and driver
implied warranties, including implied warranties version
of merchantability and fitness for a particular o Operating system
purpose, are limited in duration to the duration o Application being used
of this express warranty. But, because some states . Other cards installed
do not allow limitations on how long an implied Having the following information available
warranty may last, this limitation may not apply to will also help speed up the process:
you.) . Your proof of purchase indicating: date of
purchase, dealer name, model and product
TO GET WARRANTY SERVICE IN CANADA... serial number.
. The full address to which the swap model
Please contact Philips at: should be delivered.
(800) 479-6696
Just a phone call away
Three years free parts and three years free labor Philips’ customer help desks are located
will be provided at Philips Canada depot or any worldwide. Within the U.S. you can contact Philips
one of its authorized service centers. customer care Monday-Friday from 8:00 AM-
9:00 PM Eastern Time (ET) and on Saturdays from
(In Canada, this warranty is given in lieu of all other 10:00 AM-5:00 PM ET hrs by using one of the
warranties. No other warranties are expressed contact phone numbers.
or implied, including any implied warranties of
merchantability or fitness for a particular purpose. For more information on this and more great
Philips is not liable under any circumstances for any Philips products visit our website at:
direct, indirect, special, incidental or consequential
damages, howsoever incurred, even if notified of Website: http://www.philips.com
the possibility of such damages.)
REMEMBER... Please record the model and serial
numbers found on the product below.

MODEL # ______________________________

SERIAL # _______________________________
This warranty gives you specific legal rights. You
may have other rights which vary from state/
province to state/province.

Before contacting Philips, please prepare the

37
Your International Guarantee
Dear Customer, Please note that the product is not defective under
this guarantee in the case where modifications
Thank you for purchasing this Philips product become necessary in order for the product to
which has been designed and manufactured to the comply with local or national technical standards
highest quality standards. which apply in countries for which the product
was not originally designed and/or manufactured.
If, unfortunately, something should go wrong with Therefore always check whether a product can be
this product Philips guarantees free of charge labor used in a specific country.
and replacement parts irrespective of the country
where it is repaired during a period of 12 months In case your Philips product is not working
from date of purchase. This international Philips correctly or is defective, please contact your Philips
guarantee complements the existing national dealer. In the event you require service whilst in
guarantee obligations to you of dealers and Philips another country a dealer address can be given to
in the country of purchase and does not affect you by the Philips Consumer Help Desk in that
your statutory rights as a customer. country, the telephone and fax number of which
can be found in the relevant part of this booklet.
The Philips guarantee applies provided the
product is handled properly for its intended use, In order to avoid unnecessary inconvenience,
in accordance with its operating instructions and we advise you to read the operating instructions
upon presentation of the original invoice or cash carefully before contacting your dealer. If you have
receipt, indicating the date of purchase, dealer's questions which your dealer cannot answer or
name and model and production number of the any related question please contact the Philips
product. Consumer Information Centers or via:
Website: http://www.philips.com
The Philips guarantee may not apply if:
• the documents have been altered in any way
or made illegible;
• the model or production number on the
product has been altered, deleted, removed
or made illegible;
• repairs or product modifications and
alterations have been executed by
unauthorized service organizations or
persons;
• damage is caused by accidents including but
not limited to lightning, water or fire, misuse
or neglect.

38
 AUTO button doesn't function
7 Troubleshooting & FAQs • The auto function is applicable only in
VGA- Analog mode. If the result is not
satisfactory, you can do manual adjustments
7.1 Troubleshooting via the OSD menu.

This page deals with problems that can be Note

corrected by a user. If the problem still persists The Auto Function is not applicable in
after you have tried these solutions, contact Philips DVI-Digital mode as it is not necessary.
customer service representative.
Visible signs of smoke or sparks
Common Problems • Do not perform any troubleshooting steps
• Disconnect the monitor from mains power
No Picture (Power LED not lit) source immediately for safety
• Make sure the power cord is plugged into • Contact with Philips customer service
the power outlet and into the back of the representative immediately.
monitor.
• First, ensure that the power button on the Imaging Problems
front of the monitor is in the OFF position,
then press it to the ON position. Image is not centered
• Adjust the image position using the “Auto”
No Picture (Power LED is White) function in OSD Main Controls.
• Make sure the computer is turned on. • Adjust the image position using the Phase/
• Make sure the signal cable is properly Clock of Setup in OSD Main Controls. It is
connected to your computer. valid only in VGA mode.
• make sure the monitor cable has no bent
pins on the connect side. If yes, repair or Image vibrates on the screen
replace the cable. • Check that the signal cable is properly securely
• The Energy Saving feature may be activated connected to the graphics board or PC.

Screen says Vertical flicker appears

• Make sure the monitor cable is properly • Adjust the image using the “Auto” function
connected to your computer. (Also refer to in OSD Main Controls.
the Quick Set-Up Guide). • Eliminate the vertical bars using the Phase/
• Check to see if the monitor cable has bent Clock of Setup in OSD Main Controls. It is
pins. valid only in VGA mode.
• Make sure the computer is turned on.

39
Horizontal flicker appears Green, red, blue, dark, and white dots appears on
the screen
• The remaining dots are normal characteristic
of the liquid crystal used in today’s
technology, Please refer the pixel policy for
• Adjust the image using the “Auto” function more detail.
in OSD Main Controls.
• Eliminate the vertical bars using the Phase/ The "power on" light is too strong and is
Clock of Setup in OSD Main Controls. It is disturbing
valid only in VGA mode. • You can adjust “power on” light using the
power LED Setup in OSD main Controls.
Image appears blurred, indistinct or too dark
• Adjust the contrast and brightness on Audio problem
On-Screen Display.
No sound
An "after-image", "burn-in" or "ghost image" • Check if audio cable is connected to PC and
remains after the power has been turned off. monitor correctly.
• Uninterrupted display of still or static images • Ensure audio is not muted. Press OSD
over an extended period may cause " burn “Menu”, select “Audio” then “Mute”. Check
in", also known as "after-imaging " or "ghost it on “Off ” position.
imaging", on your screen. "Burn-in", "after- • Press “Volume” in OSD main control to
imaging", or "ghost imaging" is a well-known adjust the volume.
phenomenon in LCD panel technology. In
most cases, the "burned in" or "after-imaging"
or "ghost imaging" will disappear gradually For further assistance, refer to the Consumer
over a period of time after the power has Information Centers list and contact Philips
been switched off. customer service representative.
• Always activate a moving screen saver
program when you leave your monitor
unattended.
• Always activate a periodic screen refresh
application if your LCD monitor will display
unchanging static content.
• Severe” burn-in” or “after-image” or “ghost
image” symptoms will not disappear and
cannot be repaired. The damage mentioned
above is not covered under your warranty.

Image appears distorted. Text is fuzzy or blurred.

• Set the PC’s display resolution to the same
mode as monitor’s recommended screen
native resolution.

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7.2 SmartControl Lite FAQs Ans.: It might be your graphic adaptor is not
compatible with the SmartControl
Q1. I change the monitor on a PC to a Lite. If your graphic adaptor is one
different one and the SmartControl of the above mentioned brands, try to
Lite becomes un-usable, what do I download the most updated graphic adaptor
do? driver from corresponding companies’ web
site.
Ans.: Restart your PC and see if SmartControl Install the driver. Remove SmartControl
Lite can work. Otherwise, you will Lite, and re-install it once more.
need to remove and re-install SmartControl If it is still not working, we are sorry that
Lite to ensure proper driver is installed. the graphic adaptor is not supported. Please
visit Philips website and check if an updated
Q2. The SmartControl Lite functions SmartControl Lite driver is available.
worked well before, but it does not work
anymore, what can I do? Q4. When I click on Product Information,
only partial information is shown, what
Ans.: If the following actions were executed, happened?
the monitor driver may need to be
re-installed. Ans.: It might be your graphic card adaptor driver
• Changed video graphic adapter to another is not the most updated version which fully
one supporting DDC/CI interface. Please try to
• Updated video driver download the most updated graphic
• Activities on OS, such as service pack or adaptor driver from corresponding
patch companies’ web site. Install the driver.
• Run Windows Update and updated Remove SmartControl Lite and
monitor and/or video driver re-install it once more.
• Windows was booted with the monitor
power off or disconnected.
To find out, please right click My
Computer and click on Properties-
>Hardware-> Device Manager.
If you see "Plug and Play Monitor"
shows under Monitor, then you need to
re-install. Simply remove SmartControl Q5. I forgot my PIN for Theft Deterrence
Lite and re-install it. Function. How can I do?

Q3. After installing SmartControl Lite, Ans.: Philips Service center has a right to ask for
when clicking on SmartControl Lite legitimate identification and authorization, in
tab, nothing shows up after a while or a order to establish ownership of the monitor.
failure message shows, what happened?

41
7.3 General FAQs Ans.: These are the driver files for your monitor.
Follow the instructions in your user manual
Q1: When I install my monitor what should I to install the drivers. Your computer may
do if the screen shows 'Cannot display this ask you for monitor drivers (.inf and .icm
video mode'? files) or a driver disk when you first install
your monitor. Follow the instructions to
Ans.: Recommended resolution for Philips 18.5": insert the ( companion CD-ROM) included
1366 x 768 @60Hz. in this package. Monitor drivers (.inf and .icm
• Unplug all cables, then connect your PC to files) will be installed automatically.
the monitor that you used previously.
• In the Windows Start Menu, select Settings/ Q4: How do I adjust the resolution?
Control Panel. In the Control Panel Window,
select the Display icon. Inside the Display Ans.: Your video card/graphic driver and monitor
Control Panel, select the 'Settings' tab. together determine the available resolutions.
Under the setting tab, in box labeled You can select the desired resolution under
'desktop area', move the sidebar to Windows® Control Panel with the "Display
1366 x 768 pixels (18.5"). properties".
• Open 'Advanced Properties' and set the
Refresh Rate to 60Hz, then click OK. Q5: What if I get lost when I am making
• Restart your computer and repeat step monitor adjustments via OSD?
2 and 3 to verify that your PC is set at
1366 x 768 @60Hz (18.5"). Ans.: Simply press the OK button, then select
• Shut down your computer, disconnect your 'Reset' to recall all of the original factory
old monitor and reconnect your Philips settings.
LCD monitor.
• Turn on your monitor and then turn on Q6: Is the LCD screen resistant to scratches?
your PC.
Ans.: In general it is recommended that the panel
Q2: What does the recommended refresh surface is not subjected to excessive shocks
rate for LCD monitor? and is protected from sharp or blunt
objects. When handling the monitor, make
Ans.: Recommended refresh rate in LCD sure that there is no pressure or force
monitors is 60Hz, In case of any disturbance applied to the panel surface side. This may
on screen, you can set it up to 75Hz to see affect your warranty conditions.
if that removes the disturbance.

Q3: What are the .inf and .icm files on the

CD-ROM? How do I install the drivers
(.inf and .icm)?

42
Q7: How should I clean the LCD surface? Q9: Can I connect my LCD monitor to any PC,
workstation or Mac?
Ans.: For normal cleaning, use a clean, soft cloth.
For extensive cleaning, please use isopropyl Ans.: Yes. All Philips LCD monitors are fully
alcohol. Do not use other solvents such as compatible with standard PCs, Macs and
ethyl alcohol, ethanol, acetone, hexane, etc. workstations. You may need a cable adapter
to connect the monitor to your Mac
Q8: Can I change the color setting of my system. Please contact your Philips sales
monitor? representative for more information.

Ans.: Yes, you can change your color setting Q10: Are Philips LCD monitors
through OSD control as the following Plug-and- Play?
procedures,
• Press "OK" to show the OSD (On Screen Ans.: Yes, the monitors are Plug-and-Play
Display) menu compatible with Windows 7/Vista/XP/NT,
• Press "Down Arrow" to select the option Mac OSX, Linux
"Color" then press "OK" to enter color
setting, there are three settings as below. Q11: What kind of wide-angle technology
1. Color Temperature; The six settings is available?
are 5000K, 6500K, 7500K, 8200K, 9300K
and 11500K. With settings in the 5000K Ans.: Currently, the IPS type panels offer the
range the panel appears ‘warm,' with a best Contrast Ratio, compared to MVA,
red-white color tone, while a 11500K or PVA technologies. TN panels have
temperature yields ‘cool, blue-white improved over the years, but IPS panel still
toning." gives superior results over TN panel.
2. sRGB; this is a standard setting for
ensuring correct exchange of colors
between different device (e.g. digital
cameras, monitors, printers, scanners,
etc)
3. User Define; the user can choose
his/her preference color setting by
adjusting red, green blue color.
Note:
A measurement of the color of light
radiated by an object while it is being heated.
This measurement is expressed in terms of
absolute scale, (degrees Kelvin). Lower Kevin
temperatures such as 2004K are red; higher
temperatures such as 9300K are blue.
Neutral temperature is white, at 6504K.

43
Q12: What is Image Sticking, or Image
Burn-in, or After Image, or Ghost Image in
LCD panels?

Ans.: Uninterrupted display of still or static images

over an extended period may cause
"burn in", also known as "after-imaging" or
"ghost imaging", on your screen. "Burn-in",
"after-imaging", or "ghost imaging" is a
well-known phenomenon in LCD panel
technology. In most cases, the "burned in" or
"atter-imaging" or "ghost imaging" will
disappear gradually over a period of time
after the power has been switched off.
Always activate a moving screen saver
program when you leave your monitor
unattended.
Always activate a periodic screen refresh
application if your LCD monitor will display
unchanging static content.
Warning
Severe"burn-in" or "after-image" or
"ghost image" symptoms will not disappear
and cannot be repaired. The damage
mentioned above is not covered under your
warranty.

Q13: Why is my Display not showing sharp text,

and is displaying jagged characters?

Ans.: Your LCD monitor works best at its native

resolution of 1366 x 768 @60Hz. For best
display please use this resolution.

44
2010 © Koninklijke Philips Electronics N.V. All rights reserved.

Philips and the Philips Shield Emblem are registered trademarks of

Koninklijke Philips Electronics N.V. and are used under license from
Koninklijke Philips Electronics N.V.

Specifications are subject to change without notice.

Version: M2191E1T

45