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Prime Infra. 3.x Ordering and
Licensing Guide
ask-prime-infrastructure@cisco.com
August 2020
TOC
• Hyperlinks allow you to quickly get to the information you want, within 3 – 4 clicks
• Each use case includes the key ordering steps and the associated bill of materials.
• In each use case where you want to upgrade from an earlier version of Cisco® Prime Infrastructure, and need
to migrate historical data to version 3.x, we will show you various stages of upgrade paths to follow.
Note that customers that do not need to migrate historical data to Cisco Prime Infrastructure 3.x. You can do
a fresh installation of it, then export MAPs, device inventory, and licenses from earlier versions and import
them into Prime Infrastructure 3.x. You can skip the intermediate steps.
• A full list of part numbers (new product SKUs and upgrade SKUs) is provided in the Appendix
• A number of footnotes and appendixes provide links to relevant information necessary to install a new version
of Prime Infrastructure 3.x or for upgrading from legacy versions
Ordering Prime Infrastructure 3.x Traditional Licenses (new customers and existing customers)
Ordering Prime Infrastructure 3.x Smart Licenses for (PI 3.1 or higher)
Upgrading from generation 2 to generation 3 of the Cisco® Prime Infrastructure physical appliance
Appendices (A-L)
A. Prime Infrastructure scale and sizing guidelines G. End-of-sale and end-of-life notices
B. Prime Infrastructure 3.x licensing overview H. Using the licensing interface (incl. saving .LIC files)
C. Complete list of product and services part numbers I. Obtaining a Prime Infrastructure evaluation license
D. Complete list of upgrade and migration part numbers J. Contact information to get help with ordering and licensing
E. Using Management Token as an alternative to K. Resources (guides: upgrade, installation)
using category-specific licenses L. License application guidelines and Entitlements
M. Smart Licensing Update
Licensing Overview in
Cisco Prime Infrastructure 3.x
• Cisco Prime™ Infrastructure 3.x (PI 3.x) are now offered under one Cisco Enterprise Management 3.x License
• PI 3.x lifecycle and assurance licenses are now combined into a single management license.
These licenses are offered on a per-device basis (as in PI 1.x, 2.x) and are NOT node-locked.
They are available in single-device increments (no more PAKs of 25, 50, etc.).
PI 3.x licenses are now linked to the category or sub-category of network devices (as in Cisco ONE™ Software)
Examples include C1-PI-LFAS-AP-K9, C1-PI-LFAS-2K3K-K9, etc.
• Customers deploying Prime Infrastructure for the first time should purchase a Cisco Enterprise Management 3.x License
as described in this document.
• Customers with a valid services contract on earlier versions of Prime Infrastructure (PI 2.x, 1.x, NCS 1.x etc.) can
upgrade to PI 3.x at no additional cost.
Customers without a valid services contract or with expired services contracts can purchase PI 1.x/2.x to 3.x upgrade
licenses and then upgrade the PI 1.x or 2.x to a PI 3.x instance, as described in this document. They MUST attach
service contract in this case.
Customers with valid support contracts on PI 2.x or 1.x can upgrade to PI 3.x at no cost.
• Inline Upgrade from PI 2.x to PI 3.1 is Not supported (Click here to download the upgrade instructions document)
• Beginning with PI 3.1 release, Prime Infrastructure licenses can be purchased using Smart Licenses.
• Cisco Prime Infrastructure 3.1 and higher will support smart license usage
A single instance of Prime Infrastructure can run either in traditional licensing mode or smart licensing mode and not both
• If customers are running multiple instances of Prime Infrastructure, they are allowed to transition each of these servers at once or
in phases
• Customers running two or more instances of Prime Infrastructure in smart licensing mode can use “license pooling” functionality
across these servers
• For more detailed information Smart Licensing please Click here
Notes:
• One and only one base license is required for each Prime™ Infrastructure management node (physical or virtual appliance)
• A collector license increases a PI node from 20,000 to 80,000 flows per second
• Per-device licenses are available in single-device increments
Click here Customers purchasing Cisco Prime® Infrastructure for the first time
Click here Customers upgrading from NCS 1.x, PI 1.x, and 2.x
1. Download and review the Cisco Prime™ Infrastructure 3.x Quick Start Guide (Click here to download the document)
3. If you want to download* virtual appliance software (Click here to download the software, choose the desired version e.g., 3.6)
Physical appliance will ship with Prime Infra software pre-installed.
4. Review the Cisco® Prime Infrastructure scale and sizing guidelines (Click here to download the document)
Take an approximate inventory of network devices that you will manage with PI
2. Identify other requirements for Cisco Prime Infrastructure deployment (e.g., you may want to segment the network and deploy multiple PI
instances to manage different segments; you may want to deploy PI in High Availability (HA))
3. Decide on the number of PI server instances based on the above guidelines and your requirements. Unless you plan to manage the same number
of devices on each server instance, you must create a separate bill of materials (BoM) for each server (explained later)
4. Select the appropriate Management 3.x (lifecycle and assurance) part numbers and the quantity for each PI server based on the number of
network devices that the PI server instance is intended to manage
Customer wants to purchase Cisco Prime™ Infrastructure to manage its network with 500 (APs), 60 (2Ks), 20 (3Ks), ISR1K (10),
ISR4K (2). Include high availability, and deploy PI on a virtual appliance
Required
4. Select the HIGH AVAILABILITY** part number: L-MGMT3X-HA (QTY. = 1) PI Base Lic. (Opt) H/A Lic.
(QTY. 1) (QTY. 0 or 1)
5. Select MGMT (LF and AS) license part number(s): L-MGMT3X-<DEV>-K9, (QTY=n)
(<DEV> = Device Type and Sub Type (AP, 2K, 3K .. )
PI Virtual or Physical Appliance
n = 50/100/500/1000 .. 15,000)
QTY depends on the number of network devices
Optional
1. Order additional support (a 1-year mandatory services contract is attached with each new order)
For example BoM 1 (Click here) ; For a full list of SKUs (Click here)
* For instructions upgrading and installing software (Click here), To access and download Prime Infra software with CCO ID/Password (Click here)
** Required only if you are deploying Prime Infra. in high availability configuration. HA license is required per HA Pair.
Product Part Number Description QTY Services Part Number Description QTY
Top-Level Part Number
R-MGMT3X-N-K9 Cisco® Ent MGMT: Lic For PI 3.x 1 N/A 1
Product Part Number Description QTY Services Part Number Description QTY
Base License
L-MGMT3X-PI-BASE Cisco Ent MGMT: PI 3.xx Platform Base Lic 1 1
Product Part Number Description QTY Services Part Number Description QTY
Prime Infrastructure 3.x Software Options
R-PI3X-SW-K9 Cisco Prime™ Infrastructure 3.x Software 1 1
Product Part Number Description QTY Services Part Number Description QTY
Prime™ Infrastructure 3.x High-Availability License (RTU)**
L-MGMT3X-HA Cisco Ent MGMT: PI 3.x (if applic), H/A Lic 1 1
Product Part Number Description QTY Services Part Number Description QTY
Lifecycle and Assurance License Options (Access Point Management)
L-MGMT3X-AP-K9* Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 AP 500 500
Lifecycle and Assurance License Options (Catalyst ® Switch Management)
L-MGMT3X-2K-K9 Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Cat 2K 60 60
L-MGMT3X-3K-K9 Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Cat 3K 20 20
Lifecycle and Assurance License Options (Router Management)
L-MGMT3X-ISR1-K9 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR1K 10 10
L-MGMT3X-ISR4-K9 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR4K 2 2
* Customers purchasing an AP (access point) management license for 2500 or more devices can use L-MGMG3X-AP-HV-K9 (high-volume license); These licenses can only be used for AP management.
** You do NOT need to purchase duplicate device management licenses for the secondary server.
High-availability deployments require that both primary and secondary appliances be identical (PHY/PHY, VM/VM, Gen 3/Gen 3, PI ver x/ver x)
The services part number and description cells are left blank since the content will vary depending on the type of services SKU and duration of service you select.
Customer wants to purchase and deploy Cisco Prime™ Infrastructure on a physical appliance.*
(Services part numbers will be displayed when you order the product.)
Required*
1. Start with the TOP-LEVEL part number: PI-UCSM5-APL-K9 ** (QTY. = N)
(N = Number of PI server instances that you plan to deploy)
If you want to deploy PI in a high-availability configuration, order one pair of appliances for each instance.
2. Select the appliance SOFTWARE part number: PI-UCS-APL-IMG-3.x (3.x= 3.6, 3.7 etc QTY. = 1)
If this selection is not available, go to the cisco.com download site to download an image and follow the instructions to install
this image on the appliance.
For example BoM 2 (Click here); For a full list of SKUs (Click here)
Not all PI 3.x software releases are supported on the Gen 3 Physical appliance
All customers are strongly urged to upgrade to Gen 3 physical Appliance to run latest version of Prime Infrastructure.
** Option to purchase Gen 3 Appliance with SSD is also available in CCW
For information on upgrading Gen2 to Gen3 Physical appliances (Click here)
Customer wants to purchase and deploy Cisco Prime™ Infrastructure on a physical appliance.
(Services part numbers will be displayed when you order the product.)
Product Part Number Description QTY Services Part Number Description QTY
* 3.x = 3.6, 3.7 etc. – please pick the version that you need
** To deploy Prime Infrastructure in high availability: Purchase two servers and a high-availability license per pair of HA.
You do NOT need to purchase duplicate device management licenses for the secondary server.
HA deployments require that both primary and secondary appliances be identical (PHY/PHY, VM/VM, Gen3/Gen3, PI ver x/ver x)
The services part number and description cells are left blank since the content will vary depending on the type of services SKU and duration of service you select.
Customer wants to add network capacity and purchase corresponding Cisco Prime™ Infrastructure licenses to manage the added
devices (access points, Cisco Catalyst® switches, routers) (Services part numbers will be displayed when you order the product.)
Required
1. Start with TOP-LEVEL part number R-MGMT3X-N-K9 (QTY = 1) No need to re-purchase
base and HA licenses
2. Select MGMT (LF and AS) license part number(s): L-MGMT3X-<DEV>-K9, (QTY=n)
(<DEV> = Device Type and Sub Type (AP*, 2K, 3K .. )
n = 1/25/50/100/500/1000 .. 15,000)
QTY depends on the number of network devices
The QTY depends on the number of network devices (access points, switches, routers) Lifecycle and Assurance Lic.
(QTY. 1 or more)
Optional
PI Base Lic. (Opt) H/A Lic.
1. Order additional services (a 1-year mandatory services contract is attached) (QTY. 0 or 1)
(QTY. 1)
For example BoM 3 (Click here) ; For a full list of SKUs (Click here)
*Customers purchasing an access point management license for 2500 or more devices can use L-MGMG3X-AP-HV-K9 (high-volume license)
These licenses can only be used for AP management.
The services part number and description cells are left blank since the content will vary depending on the type of services SKU and duration of service you select.
Customer wants to add network capacity and purchase corresponding Cisco Prime™ Infrastructure licenses to manage the added
devices (access points, Cisco Catalyst® switches, routers). (Services part numbers will be displayed when you order the product.)
Product Part Number Description QTY Services Part Number Description QTY
Top-Level Part Number
R-MGMT3X-N-K9 Cisco® Ent MGMT: Lic For PI 3.x 1 N/A 1
Product Part Number Description QTY Services Part Number Description QTY
Lifecycle and Assurance License Options (Access Point Management)
L-MGMT3X-AP-K9* Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 AP 100 100
Lifecycle and Assurance License Options (Catalyst Switch Management)
L-MGMT3X-2K-K9 Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst® 2K 20 20
L-MGMT3X-3K-K9 Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Cat 3K 10 10
Lifecycle and Assurance License Options (Router Management)
L-MGMT3X-ISR1-K9 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR1K 10 10
L-MGMT3X-ISR4-K9 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR4K 2 2
Lifecycle and Assurance License Options (Router Management)
L-MGMT3X-92XX-K9 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 Cisco Catalyst 9200 Switch 2 2
L-MGMT3X-95XX-K9 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 Cisco Catalyst 9500 Switch 4 4
*Customers purchasing an access point management license for 2500 or more devices can use L-MGMG3X-AP-HV-K9 (high-volume license)
These licenses can only be used for AP management.
The services part number and description cells are left blank since the content will vary depending on the type of services SKU and duration of service you select.
Customer has deployed multiple instances of Cisco Prime™ Infrastructure 3.x and wants to deploy a Cisco® Prime Infrastructure
Operations Center to manage those PI instances centrally. (Services part numbers will be displayed when you order the product.)
Required
1. Start with TOP-LEVEL part number: R-MGMT3X-N-K9 (QTY. = 1)
PI Operations Center
2. Select SOFTWARE* part number R-PI3X-SW-K9 (QTY. = 1) Device License
(QTY. 1 or more)
3. Select the OPER CNTR BASE LICENSE part number: L-MGMT3X-OPRCTR-B (QTY. = 1)
4. Select OPER CNTR SERVER LICENSE part number: L-MGMT3X-OPRCTR-1
(QTY. = n) (The quantity and type depend on the number of PI instances.) PI Oper Cntr
Base Lic (QTY 1)
For instructions upgrading and installing software (Click here), To access and download Prime Infra software (Click here )
Customer has deployed multiple instances of Cisco Prime™ Infrastructure 3.x and wants to deploy a Cisco® Prime Infrastructure
Operations Center to manage those PI instances centrally. (Services part numbers will be displayed when you order the product.)
Product Part Number Description QTY Services Part Number Description QTY
Top-Level Part Number
R-MGMT3X-N-K9 Cisco Ent MGMT: Lic For PI 3.x 1 N/A 1
Deploying Operations Center in a Virtual Appliance
R-PI3X-SW-K9 Prime Infrastructure 3.x Software 1 1
Base License
L-MGMT3X-OPRCTR-B Cisco Ent MGMT: PI 3.x Oper Cntr, BASE Lic 1 1
Operations Center Server License Options
L-MGMT3X-OPRCTR-1 Cisco Ent MGMT: PI 3.x Oper Cntr, 1 Srv Lic 1-10 1-10
Product Part Number Description QTY Services Part Number Description QTY
Top-Level Part Number: Physical Appliance (Gen 3)
® ®
PI-UCSM5-APL-K9 Prime Infrastructure UCS Hardware Appliance (Gen 3) 1 CON-SNT-PIUCSM5A SMARTnet 8X5XNBD Cisco Prime UCS HW 1
Prime Infrastructure 3.x Generation 2 Appliance Software Options
PI-UCS-APL-IMG-3.x Cisco Prime Infrastructure 3.x UCS Appliance Software ISO 1 1
The services part number and description cells are left blank since the content will vary depending on the type of services SKU and duration of service you select.
C97-735996-04 © 2020 Cisco and/or its affiliates. All rights reserved. 20
TOC
Upgrading from
Cisco Prime Infrastructure
2.2 to PI 3.x (the latest release)
NCS WAN 1.1: Router management functionality in PI 1.1 was incorporated into PI 1.x after PI 1.2 and there is no requirement to upgrade from
NCS WAN 1.1 to later revisions; PAM 1.x: There is no upgrade path from Prime Assurance Manager
**** For instructions upgrading and installing software (Click here), To access and download Prime Infra software (Click here )
The NCS 1.0, PI 1.x, and PI 2.x licenses all work on Prime™ Infrastructure 3.x. License files are located in the/opt/CSCOlumos/licenses directory on your system.
Customer Segment
If you are doing a fresh installation of PI 3.x, they can copy the licenses from legacy systems and install them on PI 3.x (re-host of licenses is NOT required)
The NCS 1.0, PI 1.x, and PI 2.x licenses all work on PI 3.x. License files are located in the/opt/CSCOlumos/licenses directory on your system.
For instructions upgrading and installing software (Click here), To access and download Prime Infra software (Click here )
Upgrading from a
Generation 2 to Generation 3
Cisco Prime Infrastructure
Physical Appliance
Generation 2
10 cores CPU 20 cores
PI-UCS-APL-K9 Generation 3
UCSC-C220-M4S PI-UCSM5-APL-K9
64 GB MEM 64 GB
2.30 GHz E5-2650 2.4 GHz,6148/150W
v3/105 W 10C/25 MB DDR4 2666 MHz
4 x 900 GB HDD 4 x 1.2 TB
Cache/DDR4 2133 MHz
RAID 10 RAID RAID 10
1 RU, dual power supply, 1 RU, dual power supply,
hot-swappable HDD hot-swappable HDD
Prime Infrastructure is now supported on Cisco DNA Center Appliance ( DN2-HW-APL). For DN2 appliance Hardware Specifications and Scale (Click here),
A customer with a Cisco® UCS generation-2 physical appliance (PI-UCS-APL-K9) wants to upgrade to
a generation-3 physical appliance.
Required
Product Part Number Description QTY Services Part Number Description QTY
If you plan to deploy Prime Infrastructure in high availability you will need to purchase two servers.
High-availability deployments require that both primary and secondary appliances be identical (PHY/PHY, VM/VM, Gen3/Gen3, PI ver x/ver x)
The services part number and description cells are left blank since the content will vary depending on the type of services
SKU and duration of service you select.
Appendix A
Cisco Prime Infrastructure 3.x
Scale and Sizing Guidelines
Appendix B
Cisco Prime Infrastructure 3.x
Licensing Overview
Cisco Prime™ Infrastructure (PI) provides a single, integrated solution for complete lifecycle management of Cisco® routers,
switches, and wireless devices, along with deep visibility into the end-user experience and application performance.
PI 3.x was released August 31, 2015. Customers are encouraged to deploy this version to get the latest enhancements and
continued quality improvements.
Appendix D
Complete List of Prime Infrastructure
3.x Product and Services Part Numbers
Customer Segment
Top-Level Part Number: Upgrade Part Numbers for Existing Cisco PI 2.x Customers
R-P-MGMT3X-U-K9 Cisco Prime™ Infra 1.x/2.x to Cisco Ent MGMT 3.x Upgrade N/A
Smart License
Product Part Number Description Services Part Number
Note: Services part numbers will be displayed when you order the product.
Gen-2 Prime UCS appliance (PI-UCS-APL-K9) is end of sale as of June 2019
Base License
Smart License
Base License
Note: Starting with PI 2.2 and continuing to PI 3.x, we have removed the node locking for new SKUs.
(Services part numbers will be displayed when you order the product.)
Smart License
Note: Starting with PI 2.2 and continuing to PI 3.x, we have removed the node locking for new SKUs.
(Services part numbers will be displayed when you order the product.)
Smart License
Product Part Number Description Services Part Number Description
Note: Services part numbers will be displayed when you order the product.
Smart License
Collector License Options
Note: Starting with PI 2.2 and continuing to PI 3.x, we have removed the node locking for new SKUs.
(Services part numbers will be displayed when you order the product.)
Base License
Note: Starting with PI 2.2 and continuing to PI 3.x, we have removed the node locking for new SKUs.
(Services part numbers will be displayed when you order the product.)
Base License
Note: Starting with PI 2.2 and continuing to PI 3.x, we have removed the node locking for new SKUs.
(Services part numbers will be displayed when you order the product.)
Appendix E
Complete List of Prime Infrastructure
3.x Product and Services Part Numbers
For Customers Upgrading from LMS 4.x / WCS / NCS 1.x / PI 1.x / PI 2.x
Top-Level Part Number Upgrade Part Numbers for Existing Cisco Prime™ Infrastructure 1.x/2.x Customers
R-P-MGMT3X-U-K9 Cisco® Prime Infra 1.x/2.x to Cisco Ent MGMT 3.x Upgrade N/A
Base License
* Customers are encouraged to add Assurance Licenses and match their number with Lifecycle Licenses
** Services part number entries are left blank since they depend on the customer choice.
Appendix F
Using a Management Token as an
Alternative to a Category-Specific
Management License
Management Tokens
What They Are and How to Purchase Them
Beginning with Prime™ Infrastructure 3.x, we introduced the concept of category-specific device licenses.
Example: Lifecycle and Assurance (LF-AS) licenses for managing access points, Catalyst® switches, etc.
This offers significant benefits to customers who want the ability to track their management license usage.
This requires customers to take an approximate inventory of devices and their sub-categories, namely access points and switches
(Cisco® Catalyst 2000 and 3000 Series) prior to purchasing PI 3.x licenses.
Some sales teams and partners feel that this might complicate the ordering process.
As a result, we have introduced Management Tokens as an alternative to category-specific device licenses. Each PI 3.x
management token equates to one LF token and one AS token.
PI 3.x device licenses are tamper-resistant, human-readable, and follow a common format. They contain the type of license (LF or
AS) and the number of managed devices and duration of validity (permanent or duration).
Customers can purchase L-MGMT3X-TKN-K9= as an alternative to equivalent category-specific device licenses based on the
following:
For 90% of devices: Access points (all models), switches (Catalyst 2000 and 3000), routers (ISR 1000, CSR 1000, 800 series).
One token equates to one device license (LF, AS pair)
For all other devices: Switches (Catalyst 4000,6000, 9000 etc.), routers (ASR 1000, ISR 2000, 3000, 4000, etc.). Purchase “N”
number of tokens per device. Mapping is shown in the next slide.
Cat 1K L-MGMT3X-TKN-K9= 1 1 L-MGMT3X-1K-K9 S-MGMT3X-1K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Cat 1K
Cat 2K L-MGMT3X-TKN-K9= 1 1 L-MGMT3X-2K-K9 S-MGMT3X-2K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Cat 2K
Cat 3K L-MGMT3X-TKN-K9= 1 1 L-MGMT3X-3K-K9 S-MGMT3X-3K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Cat 3K
Cat 4K L-MGMT3X-TKN-K9= 2 1 L-MGMT3X-4K-K9 S-MGMT3X-4K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Cat 4K
Cat 6K L-MGMT3X-TKN-K9= 3 1 L-MGMT3X-6K-K9 S-MGMT3X-6K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Cat 6K
800 Ser Router L-MGMT3X-TKN-K9= 1 1 L-MGMT3X-800SR-K9 S-MGMT3X-800SR Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 800Ser RTR
ASR 1K L-MGMT3X-TKN-K9= 3 1 L-MGMT3X-ASR1K9 S-MGMT3X-ASR1 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ASR1K
CSR 1K L-MGMT3X-TKN-K9= 1 1 L-MGMT3X-CSR1-K9 S-MGMT3X-CSR1 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 CSR1K
OR
ISR 1K L-MGMT3X-TKN-K9= 1 1 L-MGMT3X-ISR1-K9 S-MGMT3X-ISR1 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR1K
ISR 2K L-MGMT3X-TKN-K9= 2 1 L-MGMT3X-ISR2-K9 S-MGMT3X-ISR2 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR2K
ISR 3K L-MGMT3X-TKN-K9= 2 1 L-MGMT3X-ISR3-K9 S-MGMT3X-ISR3 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR3K
ISR 4K L-MGMT3X-TKN-K9= 2 1 L-MGMT3X-ISR4-K9 S-MGMT3X-ISR4 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR4K
Cat 92XX L-MGMT3X-TKN-K9= 1 1 L-MGMT3X-92XX-K9 S-MGMT3X-92XX-K9 Cisco Ent MGMT: PI 3.x LF,AS, Lic 1 Cat 9200 Switch
Cat 93XX L-MGMT3X-TKN-K9= 1 1 L-MGMT3X-93XX-K9 S-MGMT3X-93XX-K9 Cisco Ent MGMT: PI 3.x LF,AS, Lic 1 Cat 9300 Switch
Cat 94XX L-MGMT3X-TKN-K9= 2 1 L-MGMT3X-94XX-K9 S-MGMT3X-94XX-K9 Cisco Ent MGMT: PI 3.x LF,AS, Lic 1 Cat 9400 Switch
Cat 95XX L-MGMT3X-TKN-K9= 3 1 L-MGMT3X-95XX-K9 S-MGMT3X-95XX-K9 Cisco Ent MGMT: PI 3.x LF,AS, Lic 1 Cat 9500 Switch
Cat 96XX L-MGMT3X-TKN-K9= 3 1 L-MGMT3X-96XX-K9 S-MGMT3X-96XX-K9 Cisco Ent MGMT: PI 3.x LF, AS, Lic 1 Cat 9600 Switch
IE 2K L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K/S-MGMT3X-3K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst® 2K/3K
IE 3K L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K/S-MGMT3X-3K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst® 2K/3K
IE 4K L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K/S-MGMT3X-3K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst® 2K/3K
IE 5K L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K/S-MGMT3X-3K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst® 2K/3K
ME 1K L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K/S-MGMT3X-3K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst® 2K/3K
ME 2K L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K/S-MGMT3X-3K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst® 2K/3K
ME 3K L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K/S-MGMT3X-3K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst® 2K/3K
SG 200 L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K/S-MGMT3X-3K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst® 2K/3K
SG 300 L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K/S-MGMT3X-3K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst® 2K/3K
SG 500 L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K/S-MGMT3X-3K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst® 2K/3K
CGR 1K L-MGMT3X-TKN-K9 1 1 L-MGMT3X-ISR1-K9 S-MGMT3X-ISR1 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR 1K
CGR 2K L-MGMT3X-TKN-K9 2 1 L-MGMT3X-ISR2-K9 S-MGMT3X-ISR2 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR 2K
Appendix G
End-of-Sale and End-of-Life
(EoS/EoL) Notices
Appendix H
Using the Licensing Interface
In Prime™
Infrastructure, navigate
to
Administration/Dashboa
rds/System Monitoring
Dashboard/Overview >
System Information to
retrieve UDI information
Migration from Physical appliance to Virtual appliance/Virtual appliance to Physical Appliance, requires
contract to be updated with the migrated appliance serial number in order to get TAC support.
Customer upgrading via Fresh Install (where possible) and if you are allowed to restore your full application backup from
previous version of PI, the .LIC files are automatically carried over the target version of PI; No additional action is required to
migrate the licenses to the upgraded PI instance
In some situations, customer may want to start with a PI server with no data but use existing licenses from a PI instance
running a previous version of SW. In such situation, you can locate and copy .LIC files from that server and copy it over to
the newly installed PI server running the desired version of SW
• Locate .Lic files and FTP to some known location on your desktop/laptop PC.
• Starting from PI 3.1 and above, you can download the license file from PI GUI by navigating to Administration > License
and Software Updates > Licenses > Files > License Files
Licensing Dashboard
Licensing Dashboard
Appendix I
Obtaining a Cisco Prime Infrastructure 3.x
Evaluation License and Software
Evaluation License
Appendix J
Contact Information for Ordering
and Licensing Assistance
Appendix K
Links to additional Resources
(Release Notes, Installation Guide,
Deployment Guide)
Additional Resources
• http://www.cisco.com/c/en/us/support/cloud-systems-management/prime-infrastructure/products-
release-notes-list.html
• https://software.cisco.com/download/navigator.html?mdfid=284145020&i=rm
• http://www.cisco.com/c/en/us/support/cloud-systems-management/prime-infrastructure/products-
installation-guides-list.html
• http://www.cisco.com/c/en/us/support/cloud-systems-management/prime-infrastructure/tsd-
products-support-series-home.html
Note: Please use the document related to the latest release of Cisco Prime™ Infrastructure (3.x)
Appendix L
Guidelines for License Application
and Entitlements
• PI servers will accept licenses that are for current PI version and earlier versions (backward compatibility)
• Node lock removed licenses can only be applied to PI 2.2 and higher versions of PI
A particular instance of a node lock removed license CAN ONLY be applied on a single PI server.
• On rare occasions, customers accidently purchase licenses for later versions of PI and want to run an older version of PI; In such
cases, customers can request licensing team to downgrade their licenses
• A single PI server can be run only with PI licenses or Operations Center Licenses and not both
PI servers with Operations Center Licenses will run as Operations Center
• A single PI server instance either run in Traditional Licensing Mode or Smart Licensing Mode
Customers with valid support contract on PI can upgrade from an earlier version to another later version of PI software at NO
ADDITIONAL COST
Customers with expired support contract or with no support contract can use upgrade licenses to upgrade from one
version of PI to later versions of PI software and attach support contract
Customers are strongly encouraged to attach Support Contract when purchasing Upgrade licenses
No License files are issued as part of the purchase of Upgrade part numbers or purchase of support on older part numbers
The existing licenses on their current PI servers will work with the later versions of PI software
Upgrade licenses can only be purchased by customers who have purchased the full product licenses in the past (e.g. Customers with PI
1.x/2.x licenses can purchase PI 3.x upgrade licenses)
Upgrade licenses purchased must have matching licenses in terms of device count on earlier versions
(e.g. Customers with 25 device Lifecycle license on PI 1.x/2.x can only purchase 25 device upgrade license)
Customers can reach out to licensing team to help manually generate these licenses. To allow Cisco Licensing to manually generate
these licenses, customers must show proof of ownership/purchase of the license that entitle them to upgrade .
Licensing @cisco.com is decommissioned and you can open your case online using the Support Case manager at http://cs.co/scmswl
When customers upgrade from NCS 1.0, PI 1.1/1.2/1.3/1.4, PI 2.1 to PI (PI 2.2, 3.x), the licenses (BASE, Lifecycle (LF), Assurance (AS)
in particular) from earlier versions of NCS or PI will work on later version of PI. (No additional action is required from customer side)
Customers can add LFAS licenses (from PI 3.x or Cisco ONE purchases).
When customers upgrade from PI 1.x or 2.x to PI 3.x version. the LF and AS licenses from earlier PI release will continue to work on PI
3.x. (No additional action is required from customer side)
Until PI 2.2
LF and AS Licenses
LF and AS licenses were offered with separate Part #s and offered in Packs of 25, 50, .. 15K device licenses only
Consumption model
All managed devices (APs, Routers, and Switches and stacks) consumed just one LF and/or AS (where applicable) Licenses per device
Tokens vs License
Each LF/AS/BASE device license translates to a single corresponding LF/AS Tokens and BASE license.
e.g., 25 device LF license (L-PI2X-LF-25 translates to 25 LF tokens
Licensing Dashboard on PI 3.1.3 and above can be used to display all the purchased and grandfathered tokens
Beginning with Cisco ONE (2.x and 3.x) and PI 3.0
LF and AS Licenses
LF and AS licenses were offered in LF+AS Bundled Part #s. LF and AS licenses were no longer available for purchasing separately.
LFAS license could be purchased in increment of 1 device license rather than having to purchase Packs of 25, 50 etc.
Different LFAS licenses are offered for different device categories (e.g APs, Routers, Switches and sub categories (cat 2K, 4k etc)
We recommend that the customer match Lifecycle (LF) and Assurance (AS) licenses. Customer must purchase PI 3.x enterprise
management license to add capacity to assurance license
We are exploring ways to use any unused LF licenses (tokens) as Assurance (AS) licenses (tokens) PI server will let customers
know that customers need to match AS and LF licenses
Can I convert term based smart PI license got via Cisco DNA license purchase into PI traditional license?
No. 'PI-LFAS-AP-T / PI-LFAS-T’ are term based smart PI licenses comes with Wireless DNA license (AIR -DNA Essential and
Advantage) and DNA license of Cat 9K switches (Advantage & Premier).These PI term licenses are smart licenses and can't be
converted into traditional licenses. Customer should run Prime Infrastructure in smart licensing mode to consume these term
based smart PI licenses
If customer is already running PI in traditional licensing mode with perpetual licenses, then they should convert all of these
perpetual licenses to smart and assign to same smart account where the term based smart PI licenses are being deposited.
These traditional licenses will remain perpetual after converting to smart
Occasionally, customers request licensing team to consolidate a bunch of smaller licenses into a single license; Cisco licensing is
generally given approval to oblige with the above requests.
Occasionally, customers request Cisco to split their large lifecycle license to multiple smaller chunks(e.g Split 10 K licenses to
2 x 5 K licenses)
In these cases, customers must ensure that they have one BASE license for each of the individual instances of PI server being
deployed – they must purchase the necessary BASE license to satisfy this requirement.
Occasionally, customers either misplace licenses or never redeem their PAKs for licenses.
Cisco licensing will generate these missing licenses and will require the customer to provide proof of purchase or evidence that they
upgraded using PUT tool.
Ex 1. Customers purchased or upgraded from NCS 1.0 to PI 1.1 (with valid services contract) and did not redeem LMS PAK and
potentially misplaced the LMS PAK; They can come back to licensing team later and request LMS licenses. Customers must how
proof of upgrade.
Ex 2. Customers upgraded from LMS 4.1 to 4.2 (via PUT) and did not redeem PI 1.1 PAK; They can come back to licensing team
later and request unredeemed PI licenses. Customers must show proof of upgrade.
LMS 4.2 Licenses cannot be purchased independently and can only be purchased by purchasing PI 1.x (where x <>0), PI 2.x.
Customers purchasing PI 1.x (where x <> 0), PI 2.x get PI licenses and LMS 4.2 licenses (provided as a shadow or duplicate license).
Hence these LMS licenses cannot be again converted to PI licenses since it would amount to “double dipping”.
NCS WAN 1.1 Licenses were offered for customers purchasing PI 1.1 and these were only used to test router management functionality
on NCSWAN (a separate instance of NCS 1.x).
Router management function on PI was integrated to main branch of PI and hence NCS WAN 1.1 has been discontinued. Hence these
NCS WAN 1.1 licenses cannot be again converted to PI licenses since this would also amount to “double dipping”
Customers are eligible to get a free BASE license if and only if they have purchased upgrade from WCS to PI 1.x/WCS to NCS 1.x in the
past. For other cases, they have to buy the base license.
By purchasing support contracts, the customers benefit greatly by receiving free upgrades from one version of the product to an another
at no additional cost.
They also receive world class/industry leading technical support
A large majority of business customers purchase and regularly renew service contract for all Cisco products
The support contracts are offered with various terms (1yr, 3yr, etc.) and conditions (5x8, 24x7, etc.)
Customers are encouraged to select the terms & conditions that are most suitable for their business needs.
Customers are responsible for attaching and periodically renewing support contracts per published Cisco Guidelines
Occasionally, customers let the support contract expire or try to attach contract past the EoS/EoL milestones.
In such cases, customers should purchase upgrade licenses and use that opportunity attach services contracts.
The UPG SKUs are listed at 25% of list price of the full product. After applying the discounts, these upgrade SKUs become very
attractive alternative way to re-attach expired support contracts and missing support contracts and enjoy the full benefits described
above. You could view paying for upg SKUs as paying a “late fee” for attaching services contract passed the deadline.
Appendix M
Smart Licensing Update
Create at least one smart account and one or more virtual accounts within that smart account
• For instructions on creating smart account and virtual accounts within a Smart Accounts (Click here)
• For instructions on purchasing and assigning a BoM to a Smart Account/Virtual Account (Click here)
• For instructions on managing smart licenses (aka entitlements) with Smart Account/Virtual Accounts (Click here)
Customer wants to purchase Cisco Prime™ Infrastructure to manage its network with 500 (APs), 60 (2Ks), 20 (3Ks), ISR1K (10),
ISR4K (2). Include high availability, and deploy PI on a virtual appliance
Required
1. Start with TOP-LEVEL part number: S-MGMT3X-N-K9 (QTY. = 1)
* Lifecycle and Assurance Lic.
2. Select the BASE LICENSE part number: S-MGMT3X-PI-BASE (QTY. = 1) (QTY. 1 or more)
3. Select SOFTWARE* part number R-PI36-SW-K9 (QTY. = 1)
4. Select the HIGH AVAILABILITY** part number: S-MGMT3X-HA (QTY. = 1) PI Base Lic. (Opt) H/A Lic.
(QTY. 1) (QTY. 0 or 1)
5. Select MGMT (LF and AS) license part number(s): S-MGMT3X-<DEV>-K9, (QTY=n)
(<DEV> = Device Type and Sub Type (AP, 2K, 3K .. )
n = 1/25/50/100/500/1000 .. 15,000) PI Virtual or Physical Appliance
QTY depends on the number of network devices
Optional
1. Order additional support (a 1-year mandatory services contract is attached with each new order)
For example BoM 1s (Click here) ; For a full list of SKUs (Click here)
* For instructions upgrading and installing software (Click here), To access and download Prime Infra software (Click here )
** Required only if you are deploying Prime Infra. in high availability configuration.
Customer wants to purchase Cisco Prime™ Infrastructure to manage its network with 500 (APs), 60 (2Ks), 20 (3Ks),
ISR1K (10), ISR4K (2). Include HA and deploy PI on a virtual appliances (Services Part Numbers will be displayed when you order the product)
Product Part Number Description QTY Services Part Number Description QTY
Top-Level Part Number
S-MGMT3X-N-K9 Cisco® Ent MGMT: Lic For PI 3.x Fnd Apps 1 N/A 1
Product Part Number Description QTY Services Part Number Description QTY
Base License
S-MGMT3X-PI-BASE Cisco Ent MGMT: PI 3.xx Platform Base Lic 1 1
Product Part Number Description QTY Services Part Number Description QTY
Prime Infrastructure 3.x Software Options
R-PI36-SW-K9 Cisco Prime™ Infrastructure 3.x Software 1 1
Product Part Number Description QTY Services Part Number Description QTY
Prime™ Infrastructure 3.x High-Availability License (RTU)**
S-MGMT3X-HA Cisco Ent MGMT: PI 3.x (if applic), H/A Lic 1 1
Product Part Number Description QTY Services Part Number Description QTY
Lifecycle and Assurance License Options (Access Point Management)
S-MGMT3X-AP Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 AP 500 500
Lifecycle and Assurance License Options (Catalyst® Switch Management)
S-MGMT3X-2K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Cat 2K 60 60
S-MGMT3X-3K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Cat 3K 20 20
Lifecycle and Assurance License Options (Router Management)
S-MGMT3X-ISR1 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR1K 10 10
S-MGMT3X-ISR4 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR4K 2 2
* Customers purchasing an AP (access point) management license for 2500 or more devices can use S-MGMG3X-AP-HV (high-volume license); These licenses can only be used for AP management.
** You do NOT need to purchase duplicate device management licenses for the secondary server.
High-availability deployments require that both primary and secondary appliances be identical (PHY/PHY, VM/VM, Gen1/Gen1, PI ver x/ver x)
The services part number and description cells are left blank since the content will vary depending on the type of services SKU and duration of service you select.
Customer wants to add network capacity and purchase corresponding Cisco Prime™ Infrastructure licenses to manage the added devices
(access points, Cisco Catalyst® switches, routers, Cisco Nexus® switches). (Services part numbers will be displayed when you order the product.)
Required
1. Start with TOP-LEVEL part number S-MGMT3X-N-K9 (QTY = 1) No need to re-purchase
base and HA licenses
2. Select MGMT (LF and AS) license part number(s): S-MGMT3X-<DEV>-K9, (QTY=n)
(<DEV> = Device Type and Sub Type (AP*, 2K, 3K .. )
n = 1/25/50/100/500/1000 .. 15,000)
QTY depends on the number of network devices
Lifecycle and Assurance Lic.
The QTY depends on the number of network devices (access points, switches, routers) (QTY. 1 or more)
For example BoM 3s (Click here) ; For a full list of SKUs (Click here)
*Customers purchasing an access point management license for 2500 or more devices can use S-MGMG3X-AP-HV (high-volume license) These licenses can only be used for AP management.
The services part number and description cells are left blank since the content will vary depending on the type of services SKU and duration of service you select.
Customer wants to add network capacity and purchase corresponding Cisco Prime™ Infrastructure licenses to manage the added devices
(access points, Cisco Catalyst® switches and routers). (Services part numbers will be displayed when you order the product.)
Product Part Number Description QTY Services Part Number Description QTY
Top-Level Part Number
S-MGMT3X-N-K9 Cisco® Ent MGMT: Smart Lic For PI 3.x 1 N/A 1
Product Part Number Description QTY Services Part Number Description QTY
Lifecycle and Assurance License Options (Access Point Management)
S-MGMT3X-AP Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 AP 100 100
Lifecycle and Assurance License Options (Catalyst Switch Management)
®
S-MGMT3X-2K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst 2K 20 20
S-MGMT3X-3K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Cat 3K 10 10
Lifecycle and Assurance License Options (Router Management)
S-MGMT3X-ISR1 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR1K 10 10
S-MGMT3X-ISR4 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR4K 2 2
*Customers purchasing an access point management license for 2500 or more devices can use S-MGMG3X-AP-HV (high-volume license) These licenses can only be used for AP management.
The services part number and description cells are left blank since the content will vary depending on the type of services SKU and duration of service you select.
1 On the Smart Account Request page, select Yes or No to assign yourself or someone else to be the account creator
and represent the company.
Creator
This individual has the authority to represent his or her
company and create the Account. Note that the Creator
1 can also be the Requestor.
1 Click Edit to update the Domain Identifier of the Account (optional – requires additional approval time)
2 In the Edit Account Identifier dialog box, review and update domain identifier information and click OK.
3 Enter Account Name (Company Name) and click Continue to complete the smart account request.
Complete Smart
Account Setup
Cisco will approve the domain (if edited) and Send Approval
Email with Next Steps
1
2
Creator will Accept the role or decline and/or nominate another person. In this example, we are assuming they accepted
1
the creator role.
1 Enter the Account Name in the Account Name field. Edit domain if needed.
2 Click Continue.
*Note: the Account Name should reference the Company Name, to mirror the Domain of the Account Owner’s Company. E.g. If the Domain is Cisco.com,
the Account Name should be Cisco.
1 Select the corporate headquarters legal country 2 Enter the name of the company. Search results will
location for the Smart Account. populate. You can also click Show more Results
1 This is the Show more Results screen. Select 2 If you are unable to find your address, click Can’t find the
Address and click Continue. address? checkbox to create a new address.
Approver:
• A User with the authority to bind their company to
license agreement and any agreements pertaining to
1 the Smart Account
• Accepts the Smart Licensing agreement
Administrator:
• Approve access for other users’ smart accounts
2 • License management in Smart Software Manager
• Can accept the Smart Licensing agreement
3 becomes Approver
1 Review the account information and click Create Account to complete the Account Setup.
1 Confirmation page. Click Cisco Software Central to view and manage your Smart Account. To manage the individual
Smart Licenses, go to SSM.
Smart Account assignment is optional but recommended since Smart Account assignment is mandatory to submit the order. The
PAKs will automatically Smart Licenses will be automatically activated and available in
be available in LRP and visible at the enterprise- SSM.
wide level.
Detailed Smart Account assignment scenarios will be covered
The best practice is to assign the End Customer Smart Account later in this deck, but the initial order can be assigned to either
at the time of order for the PAKs to the Customer Smart Account or the Holding Smart Account and
be automatically available in LRP. You can assign an end re-assigned to the Customer Smart Account post order.
Customer Smart Account up until the order is fulfilled, which is
usually 24-48 hours after the order is placed. .
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CCW
Getting Started
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CCW
Getting Started – Upfront Smart Account Assignment
1 On the Order Initiation page, you can assign a Smart Account upfront by clicking Assign Smart Account. The assignment
will cascade to all licenses on the order, for both Smart Account Mandatory (Smart Licenses) and Smart Account
Optional SKUs (Classic PAKs). You can also assign Smart Accounts after you have added items.
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1 Add SKUs through the as-is CCW process. 3 For optional Smart SKUs, Smart Account
message is displayed in black text.
2 For mandatory Smart License SKUs, the icon and Smart Account
Required message in red text are displayed.
Smart Account assignment is required to submit the order.
2
CCW displays the Smart Account Icon in the collapsed
view of an Assemble To Order (ATO) when one of the
minors is “Mandatory,” even if the ATO itself is not
3 “Mandatory”.
This applies to Order, Quote and Configuration.
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CCW
View Smart Account Name and edit Smart Account (Items tab)
1 For SKUs already assigned to a Smart Account, the 2 You can click the icon to edit/change Smart Account.
name of the Smart Account is displayed in black.
1 2
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CCW
Smart License Delivery Email
1 For Smart License enabled products, the provisioning is not completed through the standard eDelivery process. In the
email received, Customer will need to click To View Your Smart Licenses. This will take them to SSM, where they will
view licenses and register them to a device.
• If the licenses are Classic/PAK licenses, it will say Register Claim Certificates (PAKs) instead and those will be
accessible in LRP through the as-is process today or automatically available in LRP if assigned to a Smart Account
in CCW.
Note: PAKs will continue to be fulfilled through the selected option – physical
or eDelivery.
If they were assigned to a Customer Smart Account from CCW, they will be
automatically available in LRP. If they weren’t, then they will be registered and
managed in LRP following the as-is process.
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1 Click the Arrow icon next to the Smart Account name to display the list of accounts and then select the desired account
to switch to.
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1 Account Name can be modified by Account Approver or Administrator in Account Properties tab.
*Note: the Account Name should reference the Company Name, to mirror the Domain of the Account Owner’s
Company. E.g. If the Domain is Cisco.com, the Account Name should be Cisco.
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1 In Virtual Accounts tab, click New Virtual Account to 2 Enter name and description and make it the default
add a new Virtual Account. account if desired. Click Save.
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2 You can edit name, description, and change default in the General tab.
Note: Manage orders assigned to the
3 Associated users display in the Users tab. Holding Smart account in CCW.
2 3
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2 Enter CCO ID or Email and select Role Context and User role.
1 3
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Role Context User Roles Main Tasks Role in CSC Role in CCW
Smart Account Smart Account • Add users • View and approve Smart Licensing Agreement • None
Management Approver • Authority to bind the company to license agreements
• View Account properties
• Add/delete Smart Account Approvers and Administrators
Smart Account • Account Properties • View and approve Smart Licensing Agreement (upon accepting • None
Administrator becomes Approver)
• Edit Account properties
• License Management in SSM
• Add/delete Smart Account Approvers and Administrators
Holding Account Holding Account • Administer Account Organization and Users • Edit Account properties • None
Management Administrator • Create Virtual Accounts • Add/Delete Holding Account Administrators, Holding Virtual
• Add users to account Account Administrators, Holding Account Order Management
Users, Holding Virtual Account Order Management users
• Add/Delete/Edit Holding Virtual Accounts
Holding Virtual • Manage specific Virtual Account. Does not • View Account properties • None
Account Administrator have access to overall account • View Virtual Accounts
• View users of Holding Accounts
• Add/Delete Virtual Account Administrators and Holding Virtual
Account Order Admin Users (for that specific virtual account)
• Set Mail Notifications related to order provisioning
CCW Order Holding Account • Search and View Orders assigned to the • View Account properties • View the Holding Account and Holding Virtual
Management Order Administrator account (including Virtual Accounts) • View all Virtual Accounts Account Orders in CCW.
• Re-assignment of Smart Account in CCW • Set Mail Notifications related to order provisioning • Modify assignment of Smart accounts in CCW
Holding Virtual • Search and View Orders assigned to a • View Account properties • Modify assignment of Smart accounts for Orders
Account Order specific Virtual Account • View specific Virtual Accounts assigned to the specific Virtual account in CCW.
Administrator • Re-assignment of Smart Account in CCW • Set Mail Notifications related to order provisioning • Set Mail Notifications for which they are a member
for the specific Virtual Account of the Virtual Account.
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Role Context User Roles Main Tasks Role in CSC Role in SSM
Smart Account Smart Account • Approve Cisco Agreements and Add users • View and approve Smart Licensing Agreement • None
Management Approver • Authority to bind the company to license agreements
• Edit Account properties
• Add/delete Smart Account Approvers and Administrators
Smart Account • Approve Cisco Agreements and Add users • View and approve Smart Licensing Agreement (upon accepting • None
Administrator Administrator becomes Approver)
• Edit Account properties
• License Management in SSM
• Add/delete Smart Account Approvers and Administrators
Smart Licensing Smart Licensing • Administer Account Organization and Users • View and approve agreements • View and approve agreements
Administrator • Manage license inventory of overall account • View Account properties • Add/Delete/Edit Virtual Accounts
• Create Virtual Accounts • Add/Delete Smart Licensing Administrators and Smart Licensing • Takes action on Alerts
• Add users to account Virtual Account Administrators • Generate tokens for all Virtual Accounts to
*If partner is managing the entire account on your • Add/Delete/Edit Virtual Accounts register products
behalf, provide them with this role • Transfer product instances and licenses across
virtual accounts
• View logs, history and reports
• Set Mail Notifications
• Manage satellites and sync collectors
Smart Licensing Virtual • Manage specific Virtual Account. Does not have • View Account properties • View Virtual Accounts
Account Administrator access to overall account • Add/Delete Smart Licensing Virtual Account Administrators for their • Takes action on Alerts for specific Virtual Accounts
• Manage license inventory of specific Virtual specific Virtual Accounts • Generate tokens for specific Virtual Accounts to register
Account • Generate tokens for their Virtual Accounts in SSM products
• Transfer product instances and licenses across Virtual Accounts tor • Transfer product instances and licenses across virtual
*If partner is managing on specific Virtual Accounts which they are a member in SSM accounts they own
on your behalf, provide them with this role • Register products and manage satellites, sync collectors for Virtual • View logs, history and reports for specific Virtual
account for which they are a member in SSM Accounts
• Set Mail Notifications • Set Mail Notifications
• Manage satellites and sync collectors
Account Management for Customer Smart Accounts is done within CSC and License management and activation is done in SSM
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1 Edit email notification settings for when orders are provisioned to the Holding Smart Account
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1 View all activity at the Smart Account level to have better visibility into the Smart Account.
2 Filter results by a specific date range, Event type (user management, virtual account management or Smart Account
management), or search by the user who took the action.
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Smart Account
Transaction Traceability
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You can now view Smart Account transactions in the 2 You can access Smart Account Historical details for
post-sale assignment page via a new “View History” both Customer and Holding Accounts.
link at the header and line levels.
1 Click View History at the Header level.
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Smart Account Historical details are available also at the line level.
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Customer Support
Submitting Cases
Software Licensing Support
• Customers with Software Licensing issues/questions can open a case using standard Cisco processes:
Product Support
• Technical Assistance Center (TAC)
• Customers can contact TAC for product support issues & questions using existing Cisco processes
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Prime Migration to
Cisco DNA Center
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Configuration Templates are mostly customer provided Abstract services normalized across device types
CLIs pushed via management console Pushes Cisco CVD best practices
Manual failure recovery via another Maintain profile versions with In-built transactionality
CLI template Capability to roll back on failure
Day 0 and Day N updates via multiple Simplified Day 0/N updates via settings and profiles at
CLI template or composite templates site/regional level
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Data intensive without optimizations Optimized for Data export (KPI, Events)
No real time notification and false alarms Notification send seconds after change
Min polling has too many black holes Reduced delay in management data
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Raw info – need expert to understand Very descriptive with explanation of the issue
Many alarms for the same root cause Correlated insights with root cause analysis
No guidance about how to resolve alarm Suggested actions based on expert knowledge
No correlation with affected users Clear indication of affected users and locations
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Migration Scenarios
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• Cisco DNA Center is used for • Run Cisco DNA Center and Prime together
Day 0 and Day 2 in the network
• One time migration from Prime to Cisco • Cisco DNA Center is used for Automation or
DNA Center Assurance or both for parts of the network
There is only one system that will make changes to the network
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Migration Scenarios
• Cisco DNA Center on Automation + Assurance Mode PI = RO, Cisco DNA Center = R/W
• Cisco DNA Center on Automation Mode PI = RO, Cisco DNA Center = R/W
There is only one system that will make changes to the network
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Devices Devices
One time migration to
Maps Cisco DNA Center Maps
Groups/Sites Groups/Sites
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Devices Devices
Maps Maps
Select WLC –
Identify the Sites
CMX Settings Migrate to Cisco CMX Settings
Managed by WLC
DNA Center
Groups/Sites Groups/Sites
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Devices Devices
Maps Maps
Select WLC –
Identify the Sites
CMX Settings Migrate to Cisco CMX Settings
Managed by WLC
DNA Center
Groups/Sites Groups/Sites
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Devices Devices
Maps Maps
Select WLC –
Identify the Sites
CMX Settings Migrate to Cisco CMX Settings
Managed by WLC
DNA Center
Groups/Sites Groups/Sites
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Updated slide
Gaps
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Lifecycle Management:
Prime Infra vs Cisco DNA Center
Updated slide
Device Groups and Port Groups Port Groups will be available in the upcoming release of Cisco DNA Center
Configuration Templates Network profiles and Template Editor is available in Cisco DNA Center
Configuration Archive Will be available in the upcoming release of Cisco DNA Center
Baseline/Configuration compliance Will be available in the upcoming release of Cisco DNA Center
Software Image Management Cisco DNA Center supports SMU Upgrade and Image compliance
Wired Topology
CLI preview Will be available in the upcoming release of Cisco DNA Center
SDA
Third Party Device support Multivendor Device Pack SDK support is in roadmap for Cisco DNA Center
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Equivalent support Limited Support Roadmap Not Supported
TOC
Assurance Management:
Prime Infra vs Cisco DNA Center
Updated slide
Performance Monitoring
Alarms and Events Cisco DNA Center reports issues and correlated Insights
Issues, Suggested Actions and Remediation Cisco DNA Center uses AI Network Analytics and Machine Learning
Path trace
wIPS
360 views
Application Policies
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Equivalent support Limited Support Roadmap Not Supported
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Cloud Deployment
High Availability
Operation Center (Manager of Manger) Roadmap Feature for Cisco DNA Center
Smart Licensing
IPv6 Support
Audit logging
RBAC
Device Support
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Cisco DNA Center Cisco DNA Center Cisco DNA Center Cisco DNA Center
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