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Cisco Enterprise Management 3.

X:
Prime Infra. 3.x Ordering and
Licensing Guide
ask-prime-infrastructure@cisco.com

(Incl. Smart Licensing update)


ask-prime-infrastructure@cisco.com
ask-prime-infrastructure@cisco.com
ask-prime-infrastructure@cisco.com

August 2020
TOC

How to use this ordering guide


• The Cisco Prime™ Infrastructure 3.x, Management 3.x Ordering Guide addresses key use cases and
customer situations.

• Hyperlinks allow you to quickly get to the information you want, within 3 – 4 clicks
• Each use case includes the key ordering steps and the associated bill of materials.

• In each use case where you want to upgrade from an earlier version of Cisco® Prime Infrastructure, and need
to migrate historical data to version 3.x, we will show you various stages of upgrade paths to follow.

Note that customers that do not need to migrate historical data to Cisco Prime Infrastructure 3.x. You can do
a fresh installation of it, then export MAPs, device inventory, and licenses from earlier versions and import
them into Prime Infrastructure 3.x. You can skip the intermediate steps.

• A full list of part numbers (new product SKUs and upgrade SKUs) is provided in the Appendix

• A number of footnotes and appendixes provide links to relevant information necessary to install a new version
of Prime Infrastructure 3.x or for upgrading from legacy versions

• To access information about installation/upgrading instructions please Click here.

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Cisco Prime Infrastructure Ordering Guide


What is new with Cisco Prime™ Infrastructure 3.x (PI 3.x) licensing

Ordering Prime Infrastructure 3.x Traditional Licenses (new customers and existing customers)

Ordering Prime Infrastructure 3.x Smart Licenses for (PI 3.1 or higher)

Upgrading from PI 2.2 to PI 3.x

Upgrading from Legacy to PI 3.x (Summary)

Migrating from legacy offerings (WCS, LMS) to PI 2.2 to PI 3.x

Upgrading from generation 2 to generation 3 of the Cisco® Prime Infrastructure physical appliance

Appendices (A-L)

A. Prime Infrastructure scale and sizing guidelines G. End-of-sale and end-of-life notices
B. Prime Infrastructure 3.x licensing overview H. Using the licensing interface (incl. saving .LIC files)
C. Complete list of product and services part numbers I. Obtaining a Prime Infrastructure evaluation license
D. Complete list of upgrade and migration part numbers J. Contact information to get help with ordering and licensing
E. Using Management Token as an alternative to K. Resources (guides: upgrade, installation)
using category-specific licenses L. License application guidelines and Entitlements
M. Smart Licensing Update

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Licensing Overview in
Cisco Prime Infrastructure 3.x

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Cisco Prime Infrastructure 3.x


Licensing Changes (1 of 2) Traditional Licensing

• Cisco Prime™ Infrastructure 3.x (PI 3.x) are now offered under one Cisco Enterprise Management 3.x License

• PI 3.x lifecycle and assurance licenses are now combined into a single management license.
These licenses are offered on a per-device basis (as in PI 1.x, 2.x) and are NOT node-locked.
They are available in single-device increments (no more PAKs of 25, 50, etc.).
PI 3.x licenses are now linked to the category or sub-category of network devices (as in Cisco ONE™ Software)
Examples include C1-PI-LFAS-AP-K9, C1-PI-LFAS-2K3K-K9, etc.

• Customers deploying Prime Infrastructure for the first time should purchase a Cisco Enterprise Management 3.x License
as described in this document.
• Customers with a valid services contract on earlier versions of Prime Infrastructure (PI 2.x, 1.x, NCS 1.x etc.) can
upgrade to PI 3.x at no additional cost.
Customers without a valid services contract or with expired services contracts can purchase PI 1.x/2.x to 3.x upgrade
licenses and then upgrade the PI 1.x or 2.x to a PI 3.x instance, as described in this document. They MUST attach
service contract in this case.
Customers with valid support contracts on PI 2.x or 1.x can upgrade to PI 3.x at no cost.
• Inline Upgrade from PI 2.x to PI 3.1 is Not supported (Click here to download the upgrade instructions document)

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Cisco Prime Infrastructure 3.x


Licensing Changes/Smart Licensing Support

• Beginning with PI 3.1 release, Prime Infrastructure licenses can be purchased using Smart Licenses.

• For more updates on Smart licensing refer Appendix M

• Cisco Prime Infrastructure 3.1 and higher will support smart license usage
A single instance of Prime Infrastructure can run either in traditional licensing mode or smart licensing mode and not both
• If customers are running multiple instances of Prime Infrastructure, they are allowed to transition each of these servers at once or
in phases
• Customers running two or more instances of Prime Infrastructure in smart licensing mode can use “license pooling” functionality
across these servers
• For more detailed information Smart Licensing please Click here

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Licensing Model Overview


Cisco Prime Infrastructure 3.x
Lifecycle and Assurance License Lifecycle and Assurance License
(QTY. 1 or more) (QTY. 1 or more)
(Opt) H/A Lic.
(QTY 1)
PI Base Lic. (Opt) H/A Lic. PI Base Lic.
(QTY. 1) (QTY 1) (QTY. 1)

PI Virtual or Physical Appliance PI Virtual or Physical Appliance

Collector License (QTY 0 or more)


Operations Center Server License
(QTY. 1 or more)
Lifecycle and Assurance License
(QTY. 1 or more)
PI Operations Center BASE License
(QTY. 1)
PI Base License (Opt) H/A License
(QTY. 1) (QTY 1)
PI Virtual or Physical Appliance
PI Virtual or Physical Appliance

Notes:
• One and only one base license is required for each Prime™ Infrastructure management node (physical or virtual appliance)
• A collector license increases a PI node from 20,000 to 80,000 flows per second
• Per-device licenses are available in single-device increments

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Ordering Cisco Prime


Infrastructure Traditional/
Classic Licenses
(New Customers and Existing Customers
Who Want to Add Capacity)

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Ordering Cisco Prime Infrastructure 3.x


(Traditional License)

Click here Customers purchasing Cisco Prime® Infrastructure for the first time

Click here Customers adding new functions or capacity to existing PI servers

• Additional capacity - lifecycle and assurance


• New functionality - Cisco® Prime Infrastructure Operations Center

Click here Customers upgrading from NCS 1.x, PI 1.x, and 2.x

Click here Customers purchasing Prime Infrastructure Operations Center

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First-time Purchase of Prime Infrastructure (1 of 5)


(Traditional License)

Before Ordering Cisco Prime Infrastructure (PI)

1. Download and review the Cisco Prime™ Infrastructure 3.x Quick Start Guide (Click here to download the document)

2. Decide whether to deploy your PI server on a physical appliance or virtual appliance


Customers are allowed to move from physical appliance deployment to virtual appliance deployment and vice versa
Any Prime Instructure License that work on virtual appliance work on physical appliance and vice versa

3. If you want to download* virtual appliance software (Click here to download the software, choose the desired version e.g., 3.6)
Physical appliance will ship with Prime Infra software pre-installed.

4. Review the Cisco® Prime Infrastructure scale and sizing guidelines (Click here to download the document)
Take an approximate inventory of network devices that you will manage with PI

1. Number of switches, routers, wireless access points

2. Identify other requirements for Cisco Prime Infrastructure deployment (e.g., you may want to segment the network and deploy multiple PI
instances to manage different segments; you may want to deploy PI in High Availability (HA))

3. Decide on the number of PI server instances based on the above guidelines and your requirements. Unless you plan to manage the same number
of devices on each server instance, you must create a separate bill of materials (BoM) for each server (explained later)

4. Select the appropriate Management 3.x (lifecycle and assurance) part numbers and the quantity for each PI server based on the number of
network devices that the PI server instance is intended to manage

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First-time Purchase of Prime Infrastructure (2 of 5)


(Traditional License)
Use case

Customer wants to purchase Cisco Prime™ Infrastructure to manage its network with 500 (APs), 60 (2Ks), 20 (3Ks), ISR1K (10),
ISR4K (2). Include high availability, and deploy PI on a virtual appliance

Required

1. Start with TOP-LEVEL part number: R-MGMT3X-N-K9 (QTY. = 1)


* Lifecycle and Assurance Lic.
2. Select the BASE LICENSE part number: L-MGMT3X-PI-BASE (QTY. = 1) (QTY. 1 or more)
3. Select SOFTWARE* part number R-PI3X-SW-K9 (QTY. = 1)

4. Select the HIGH AVAILABILITY** part number: L-MGMT3X-HA (QTY. = 1) PI Base Lic. (Opt) H/A Lic.
(QTY. 1) (QTY. 0 or 1)
5. Select MGMT (LF and AS) license part number(s): L-MGMT3X-<DEV>-K9, (QTY=n)
(<DEV> = Device Type and Sub Type (AP, 2K, 3K .. )
PI Virtual or Physical Appliance
n = 50/100/500/1000 .. 15,000)
QTY depends on the number of network devices

Optional
1. Order additional support (a 1-year mandatory services contract is attached with each new order)

For example BoM 1 (Click here) ; For a full list of SKUs (Click here)
* For instructions upgrading and installing software (Click here), To access and download Prime Infra software with CCO ID/Password (Click here)
** Required only if you are deploying Prime Infra. in high availability configuration. HA license is required per HA Pair.

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First-time Purchase of Prime Infrastructure (3 of 5)


(Traditional License)
Example BoM #1: Customer wants to purchase Cisco Prime™ Infrastructure to manage its network with 500 (APs), 60 (2Ks), 20 (3Ks),
ISR1K (10), ISR4K (2). Include HA and deploy PI on a virtual appliances (Services Part Numbers will be displayed when you order the product)

Product Part Number Description QTY Services Part Number Description QTY
Top-Level Part Number
R-MGMT3X-N-K9 Cisco® Ent MGMT: Lic For PI 3.x 1 N/A 1

Product Part Number Description QTY Services Part Number Description QTY
Base License
L-MGMT3X-PI-BASE Cisco Ent MGMT: PI 3.xx Platform Base Lic 1 1

Product Part Number Description QTY Services Part Number Description QTY
Prime Infrastructure 3.x Software Options
R-PI3X-SW-K9 Cisco Prime™ Infrastructure 3.x Software 1 1

Product Part Number Description QTY Services Part Number Description QTY
Prime™ Infrastructure 3.x High-Availability License (RTU)**
L-MGMT3X-HA Cisco Ent MGMT: PI 3.x (if applic), H/A Lic 1 1

Product Part Number Description QTY Services Part Number Description QTY
Lifecycle and Assurance License Options (Access Point Management)
L-MGMT3X-AP-K9* Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 AP 500 500
Lifecycle and Assurance License Options (Catalyst ® Switch Management)
L-MGMT3X-2K-K9 Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Cat 2K 60 60
L-MGMT3X-3K-K9 Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Cat 3K 20 20
Lifecycle and Assurance License Options (Router Management)
L-MGMT3X-ISR1-K9 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR1K 10 10
L-MGMT3X-ISR4-K9 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR4K 2 2

* Customers purchasing an AP (access point) management license for 2500 or more devices can use L-MGMG3X-AP-HV-K9 (high-volume license); These licenses can only be used for AP management.
** You do NOT need to purchase duplicate device management licenses for the secondary server.
High-availability deployments require that both primary and secondary appliances be identical (PHY/PHY, VM/VM, Gen 3/Gen 3, PI ver x/ver x)
The services part number and description cells are left blank since the content will vary depending on the type of services SKU and duration of service you select.

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Ordering Cisco Prime


Infrastructure Physical Appliance

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First-time Purchase of Prime Infrastructure (4 of 5)


If you choose a physical appliance deployment
Use case

Customer wants to purchase and deploy Cisco Prime™ Infrastructure on a physical appliance.*
(Services part numbers will be displayed when you order the product.)

Required*
1. Start with the TOP-LEVEL part number: PI-UCSM5-APL-K9 ** (QTY. = N)
(N = Number of PI server instances that you plan to deploy)
If you want to deploy PI in a high-availability configuration, order one pair of appliances for each instance.

2. Select the appliance SOFTWARE part number: PI-UCS-APL-IMG-3.x (3.x= 3.6, 3.7 etc QTY. = 1)
If this selection is not available, go to the cisco.com download site to download an image and follow the instructions to install
this image on the appliance.

For example BoM 2 (Click here); For a full list of SKUs (Click here)
Not all PI 3.x software releases are supported on the Gen 3 Physical appliance
All customers are strongly urged to upgrade to Gen 3 physical Appliance to run latest version of Prime Infrastructure.
** Option to purchase Gen 3 Appliance with SSD is also available in CCW
For information on upgrading Gen2 to Gen3 Physical appliances (Click here)

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First-time Purchase of Prime Infrastructure (5 of 5)


If you choose a physical appliance deployment
Example BoM #2

Customer wants to purchase and deploy Cisco Prime™ Infrastructure on a physical appliance.
(Services part numbers will be displayed when you order the product.)

Product Part Number Description QTY Services Part Number Description QTY

Top-Level Part Number: Physical Appliance (Gen 3)


Prime Infrastructure UCS® Hardware Appliance SMARTnet® 8X5XNBD Cisco® Prime
PI-UCSM5-APL-K9 1 CON-SNT-PIUCSM5A 1
(Gen 3) UCS Hardware
Prime Infrastructure 3.x Generation 3 Appliance Software Options
Cisco Prime Infrastructure 3.x UCS Appliance
PI-UCS-APL-IMG-3.x* 1 1
Software ISO

* 3.x = 3.6, 3.7 etc. – please pick the version that you need
** To deploy Prime Infrastructure in high availability: Purchase two servers and a high-availability license per pair of HA.
You do NOT need to purchase duplicate device management licenses for the secondary server.

HA deployments require that both primary and secondary appliances be identical (PHY/PHY, VM/VM, Gen3/Gen3, PI ver x/ver x)
The services part number and description cells are left blank since the content will vary depending on the type of services SKU and duration of service you select.

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Adding Capacity to Existing PI 3.x Servers (1 of 2)


(Traditional license) Lifecycle and Assurance
Use case

Customer wants to add network capacity and purchase corresponding Cisco Prime™ Infrastructure licenses to manage the added
devices (access points, Cisco Catalyst® switches, routers) (Services part numbers will be displayed when you order the product.)

Required
1. Start with TOP-LEVEL part number R-MGMT3X-N-K9 (QTY = 1) No need to re-purchase
base and HA licenses
2. Select MGMT (LF and AS) license part number(s): L-MGMT3X-<DEV>-K9, (QTY=n)
(<DEV> = Device Type and Sub Type (AP*, 2K, 3K .. )
n = 1/25/50/100/500/1000 .. 15,000)
QTY depends on the number of network devices
The QTY depends on the number of network devices (access points, switches, routers) Lifecycle and Assurance Lic.
(QTY. 1 or more)

Optional
PI Base Lic. (Opt) H/A Lic.
1. Order additional services (a 1-year mandatory services contract is attached) (QTY. 0 or 1)
(QTY. 1)

PI Virtual or Physical Appliance

For example BoM 3 (Click here) ; For a full list of SKUs (Click here)
*Customers purchasing an access point management license for 2500 or more devices can use L-MGMG3X-AP-HV-K9 (high-volume license)
These licenses can only be used for AP management.
The services part number and description cells are left blank since the content will vary depending on the type of services SKU and duration of service you select.

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Adding Capacity to Existing PI 3.x Servers (2 of 2)


If you choose a physical appliance deployment
Example BoM #3

Customer wants to add network capacity and purchase corresponding Cisco Prime™ Infrastructure licenses to manage the added
devices (access points, Cisco Catalyst® switches, routers). (Services part numbers will be displayed when you order the product.)

Product Part Number Description QTY Services Part Number Description QTY
Top-Level Part Number
R-MGMT3X-N-K9 Cisco® Ent MGMT: Lic For PI 3.x 1 N/A 1

Product Part Number Description QTY Services Part Number Description QTY
Lifecycle and Assurance License Options (Access Point Management)
L-MGMT3X-AP-K9* Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 AP 100 100
Lifecycle and Assurance License Options (Catalyst Switch Management)
L-MGMT3X-2K-K9 Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst® 2K 20 20
L-MGMT3X-3K-K9 Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Cat 3K 10 10
Lifecycle and Assurance License Options (Router Management)
L-MGMT3X-ISR1-K9 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR1K 10 10
L-MGMT3X-ISR4-K9 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR4K 2 2
Lifecycle and Assurance License Options (Router Management)
L-MGMT3X-92XX-K9 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 Cisco Catalyst 9200 Switch 2 2
L-MGMT3X-95XX-K9 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 Cisco Catalyst 9500 Switch 4 4

*Customers purchasing an access point management license for 2500 or more devices can use L-MGMG3X-AP-HV-K9 (high-volume license)
These licenses can only be used for AP management.
The services part number and description cells are left blank since the content will vary depending on the type of services SKU and duration of service you select.

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Purchasing Cisco Prime


Infrastructure Operations Center

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Purchasing Cisco Prime Infrastructure 3.x


Operations Center* (1 of 2)
Example BoM #7

Customer has deployed multiple instances of Cisco Prime™ Infrastructure 3.x and wants to deploy a Cisco® Prime Infrastructure
Operations Center to manage those PI instances centrally. (Services part numbers will be displayed when you order the product.)

Required
1. Start with TOP-LEVEL part number: R-MGMT3X-N-K9 (QTY. = 1)
PI Operations Center
2. Select SOFTWARE* part number R-PI3X-SW-K9 (QTY. = 1) Device License
(QTY. 1 or more)
3. Select the OPER CNTR BASE LICENSE part number: L-MGMT3X-OPRCTR-B (QTY. = 1)
4. Select OPER CNTR SERVER LICENSE part number: L-MGMT3X-OPRCTR-1
(QTY. = n) (The quantity and type depend on the number of PI instances.) PI Oper Cntr
Base Lic (QTY 1)

Optional PI Virtual or Physical Appliance

1. Order additional services (A 1-year mandatory services contract is attached.)


Example BoM #7
For a full list of SKUs refer to Appendix D-E

For instructions upgrading and installing software (Click here), To access and download Prime Infra software (Click here )

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Purchasing Cisco Prime Infrastructure 3.x


Operations Center* (2 of 2)
Example BoM #7

Customer has deployed multiple instances of Cisco Prime™ Infrastructure 3.x and wants to deploy a Cisco® Prime Infrastructure
Operations Center to manage those PI instances centrally. (Services part numbers will be displayed when you order the product.)

Product Part Number Description QTY Services Part Number Description QTY
Top-Level Part Number
R-MGMT3X-N-K9 Cisco Ent MGMT: Lic For PI 3.x 1 N/A 1
Deploying Operations Center in a Virtual Appliance
R-PI3X-SW-K9 Prime Infrastructure 3.x Software 1 1
Base License
L-MGMT3X-OPRCTR-B Cisco Ent MGMT: PI 3.x Oper Cntr, BASE Lic 1 1
Operations Center Server License Options
L-MGMT3X-OPRCTR-1 Cisco Ent MGMT: PI 3.x Oper Cntr, 1 Srv Lic 1-10 1-10

Product Part Number Description QTY Services Part Number Description QTY
Top-Level Part Number: Physical Appliance (Gen 3)
® ®
PI-UCSM5-APL-K9 Prime Infrastructure UCS Hardware Appliance (Gen 3) 1 CON-SNT-PIUCSM5A SMARTnet 8X5XNBD Cisco Prime UCS HW 1
Prime Infrastructure 3.x Generation 2 Appliance Software Options
PI-UCS-APL-IMG-3.x Cisco Prime Infrastructure 3.x UCS Appliance Software ISO 1 1

The services part number and description cells are left blank since the content will vary depending on the type of services SKU and duration of service you select.
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Upgrading from
Cisco Prime Infrastructure
2.2 to PI 3.x (the latest release)

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Upgrading from Legacy to PI 3.x (Summary)


Product Version Support-Contract Upgrade options
Valid Buy UPG SKUs w/SWSS on UPG SKUs
3.x and earlier
None/Expired Buy UPG SKUs w/SWSS on UPG SKUs
Valid Buy UPG SKUs w/SWSS on UPG SKUs
LMS 4.0 and 4.1
None/Expired Buy UPG SKUs w/SWSS on UPG SKUs
Valid Buy UPG SKUs w/SWSS on UPG SKUs
4.2
None/Expired Buy UPG SKUs w/SWSS on UPG SKUs
Valid Buy UPG SKUs w/SWSS on UPG SKUs
WCS 7.0 and earlier
None/Expired Buy UPG SKUs w/SWSS on UPG SKUs
Valid Download PI 3.x and follow instructions to upgrade to PI 3.x
NCS 1.0 and 1.1
None/Expired Buy UPG SKUs w/SWSS on UPG SKUs
Valid Download PI 3.x and follow instructions to upgrade to PI 3.x
1.x
None/Expired Buy UPG SKUs w/SWSS on UPG SKUs
PI
Valid Download PI 3.x and follow instructions to upgrade to PI 3.x
2.x
None/Expired Buy UPG SKUs w/SWSS on UPG SKUs

NCS WAN 1.1: Router management functionality in PI 1.1 was incorporated into PI 1.x after PI 1.2 and there is no requirement to upgrade from
NCS WAN 1.1 to later revisions; PAM 1.x: There is no upgrade path from Prime Assurance Manager

**** For instructions upgrading and installing software (Click here), To access and download Prime Infra software (Click here )
The NCS 1.0, PI 1.x, and PI 2.x licenses all work on Prime™ Infrastructure 3.x. License files are located in the/opt/CSCOlumos/licenses directory on your system.

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Upgrading from PI 2.2.x to PI 3.x (1 of 1)


(For Customers with a Valid Support Contract)

Customer Segment

Customers with valid services contracts Fresh Installation of PI 3.x is required.


No additional license purchase is required No Inline upgrade is
No license PAKs are required supported from PI 2.x to 3.1
due to change in DB release

Existing PI 2.2.x PI 3.X

If you are doing a fresh installation of PI 3.x, they can copy the licenses from legacy systems and install them on PI 3.x (re-host of licenses is NOT required)
The NCS 1.0, PI 1.x, and PI 2.x licenses all work on PI 3.x. License files are located in the/opt/CSCOlumos/licenses directory on your system.

For instructions upgrading and installing software (Click here), To access and download Prime Infra software (Click here )

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Upgrading from a
Generation 2 to Generation 3
Cisco Prime Infrastructure
Physical Appliance

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Prime Infrastructure 3.x Physical Appliance


Physical Appliance Generation 2 Compared to Generation 3

Generation 2
10 cores CPU 20 cores
PI-UCS-APL-K9 Generation 3
UCSC-C220-M4S PI-UCSM5-APL-K9
64 GB MEM 64 GB
2.30 GHz E5-2650 2.4 GHz,6148/150W
v3/105 W 10C/25 MB DDR4 2666 MHz
4 x 900 GB HDD 4 x 1.2 TB
Cache/DDR4 2133 MHz
RAID 10 RAID RAID 10
1 RU, dual power supply, 1 RU, dual power supply,
hot-swappable HDD hot-swappable HDD

Gen 2 Appliance Scale Gen 3 Appliance Scale


20000 Max unified APs 20,000
3000 Max autonomous APs 3000
1000 Max WLAN controllers 1000
13000 Max wired (switches, routers) 13,000
25 Max MSE 25
1000 NAMs 1000
Max number of devices
20,000 20,000
(combination of wired, wireless)

Prime Infrastructure is now supported on Cisco DNA Center Appliance ( DN2-HW-APL). For DN2 appliance Hardware Specifications and Scale (Click here),

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Upgrading from Generation 2 to Generation


3 Prime Infrastructure Physical Appliance (1 of 2)
Example BoM #10

A customer with a Cisco® UCS generation-2 physical appliance (PI-UCS-APL-K9) wants to upgrade to
a generation-3 physical appliance.

Required

1. Start with the TOP-LEVEL UPG part number: PI-UCSM5-APL-U-K9 (QTY. = N)


(N = Number of Cisco Prime® Infrastructure server instances that you plan to deploy)
If you are deploying high availability (HA), then order one pair of appliances for each instance.

2. Select the appliance SOFTWARE part number: PI-UCS-APL-IMG-3.x (QTY. = 1)


If this selection is not available, go to the cisco.com download site to download the image and follow the instructions to install
this image on the appliance.

An example bill of materials (BoM) is shown in the next slide.


For a full list of SKUs refer to Appendix D-E

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Upgrading from Generation 2 to Generation


3 Prime Infrastructure Physical Appliance (2 of 2)
Example BoM #10

A customer with a Cisco® UCS generation-2 physical appliance (PI-UCS-APL-K9)


wants to upgrade to a generation-3 physical appliance.

Product Part Number Description QTY Services Part Number Description QTY

Top-Level Part Number: Physical Appliance Upgrade (Gen 1 to Gen2)


SMARTnet® 8X5XNBD
Cisco Prime™ Physical Appliance Upgrade
PI-UCSM5-APL-U-K9 1 CON-SNT-PIUCSM5A Cisco Prime 1
(Generation 2 to Generation 3)
UCS HW
Prime Infrastructure 3.x Generation 2 Appliance Software Options
Cisco Prime Infrastructure 3.x UCS Appliance
PI-UCS-APL-IMG-3.x 1 1
Software ISO

If you plan to deploy Prime Infrastructure in high availability you will need to purchase two servers.
High-availability deployments require that both primary and secondary appliances be identical (PHY/PHY, VM/VM, Gen3/Gen3, PI ver x/ver x)

The services part number and description cells are left blank since the content will vary depending on the type of services
SKU and duration of service you select.

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Appendix A
Cisco Prime Infrastructure 3.x
Scale and Sizing Guidelines

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Scale and Sizing Guidelines

• It is recommended to follow the respective version Quick Start Guide for


Sizing and Scale Guidelines of Cisco Prime Infrastructure
• Click here to download the Prime Infrastructure Quick Start Guide document

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Appendix B
Cisco Prime Infrastructure 3.x
Licensing Overview

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Cisco Prime Infrastructure 3.x


Licensing Overview

Cisco Prime™ Infrastructure (PI) provides a single, integrated solution for complete lifecycle management of Cisco® routers,
switches, and wireless devices, along with deep visibility into the end-user experience and application performance.

PI 3.x was released August 31, 2015. Customers are encouraged to deploy this version to get the latest enhancements and
continued quality improvements.

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Appendix D
Complete List of Prime Infrastructure
3.x Product and Services Part Numbers

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New Customer Deployments


(Greenfield Customer Deployments)

Customer Segment

Customers purchasing Cisco Prime™ Infrastructure for the first time

New Customer Deployment


PI 3.x*
(Greenfield Deployment)

* For instructions upgrading and installing software (Click here)


To access and download Prime Infra software (Click here )

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Cisco Prime Infrastructure 3.x


Top-Level Part Numbers (1 of 2)

Product Part Number Description Services Part Number

Top-Level Part Number

R-MGMT3X-N-K9 Cisco® Ent MGMT: Lic for PI 3.x N/A

Product Part Number Description Services Part Number

Top-Level Part Number: Upgrade Part Numbers for Existing Cisco PI 2.x Customers

R-P-MGMT3X-U-K9 Cisco Prime™ Infra 1.x/2.x to Cisco Ent MGMT 3.x Upgrade N/A

Smart License
Product Part Number Description Services Part Number

Top-Level Part Number

S-MGMT3X-N-K9 Cisco® Ent MGMT: Lic for PI 3.x N/A

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Cisco Prime Infrastructure 3.x


Top-Level Part Numbers (2 of 2)

Product Part Number Description Services Part Number Description

Top-Level Part Number: Physical Appliance (Gen 3)


Prime Infrastructure UCS® Hardware
PI-UCSM5-APL-K9 CON-SNT-PIUCSM5A SMARTnet® 8X5XNBD Cisco® Prime UCS HW
Appliance (Gen 3)

Top-Level Part Number: Physical Appliance Upgrade (Gen 1 to Gen 2)


Cisco Prime™ Physical Appliance Upgrade
PI-UCSM5-APL-U-K9 CON-SNT-PIUCSM5A SMARTnet 8X5XNBD Cisco Prime UCS HW
(Generation 2 to Generation 3)

Note: Services part numbers will be displayed when you order the product.
Gen-2 Prime UCS appliance (PI-UCS-APL-K9) is end of sale as of June 2019

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Cisco Prime Infrastructure 3.x


Base License Part Numbers (1 of 1)

Product Part Number Description Services Part Number Description

Base License

L-MGMT3X-PI-BASE Cisco® Ent MGMT: PI 3.xx Platform Base License

Smart License

Product Part Number Description Services Part Number Description

Base License

S-MGMT3X-PI-BASE Cisco® Ent MGMT: PI 3.xx Platform Base License

Note: Starting with PI 2.2 and continuing to PI 3.x, we have removed the node locking for new SKUs.
(Services part numbers will be displayed when you order the product.)

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Cisco Prime Infrastructure 3.x


High-Availability Part Numbers (1 of 1)

Product Part Number Description Services Part Number Description

Prime™ Infrastructure 3.x High-Availability License (RTU)

L-MGMT3X-HA Cisco® Prime Infrastructure 3.x - High Availability RTU

Smart License

Product Part Number Description Services Part Number Description

Prime™ Infrastructure 3.x High-Availability License (RTU)

S-MGMT3X-HA Cisco® Prime Infrastructure 3.x - High Availability RTU

Note: Starting with PI 2.2 and continuing to PI 3.x, we have removed the node locking for new SKUs.
(Services part numbers will be displayed when you order the product.)

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Cisco Prime Infrastructure 3.x


Software Part Numbers (1 of 1)

Product Part Number Description Services Part Number Description

Prime™ Infrastructure 3.x Software Options

R-PI3X-SW-K9 Cisco® Prime Infrastructure 3.x Software

Smart License
Product Part Number Description Services Part Number Description

Prime Infrastructure 3.x Generation 2 Appliance Software Options


Cisco Prime Infrastructure 3.x UCS® Appliance
PI-UCS-APL-IMG-3.x N/A N/A
Software ISO

Note: Services part numbers will be displayed when you order the product.

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Cisco Prime Infrastructure 3.x


Collector License Options
Part Numbers (1 of 1)
Collector License Options

L-MGMT3X-N-CL Cisco® Ent MGMT: PI 3.x Collector License, 1 Server

Smart License
Collector License Options

S-MGMT3X-N-CL Cisco® Ent MGMT: PI 3.x Collector License, 1 Server

Note: Starting with PI 2.2 and continuing to PI 3.x, we have removed the node locking for new SKUs.
(Services part numbers will be displayed when you order the product.)

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Cisco Prime Infrastructure 3.x


Operations Center Part Numbers (1 of 1) (Traditional/Classic Licenses)
Product Part Number Description Services Part Number Description

Top-Level Part Number

R-MGMT3X-N-K9 Cisco® Ent MGMT: Lic for PI 3.x N/A

Base License

L-MGMT3X-OPRCTR-B Cisco Ent MGMT: PI 3.x Oper Cntr, BASE Lic

Prime Infrastructure 3.x Software Options

R-PI3X-SW-K9 Cisco Prime™ Infrastructure 3.x Software

Appliance Software Options (Gen 2)


Cisco Prime Infrastructure 3.x UCS Appliance Software
PI-UCS-APL-IMG-3.x N/A
ISO (Gen 3)
Operations Center Server License Options

L-MGMT3X-OPRCTR-1 Cisco Ent MGMT: PI 3.x Oper Cntr, 1 Srv Lic

Note: Starting with PI 2.2 and continuing to PI 3.x, we have removed the node locking for new SKUs.
(Services part numbers will be displayed when you order the product.)

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Cisco Prime Infrastructure 3.x


Operations Center Part Numbers (1 of 1) (Smart Licenses)
Product Part Number Description Services Part Number Description

Top-Level Part Number

S-MGMT3X-N-K9 Cisco® Ent MGMT: Lic for PI 3.x N/A

Base License

S-MGMT3X-OPRCTR-B Cisco Ent MGMT: PI 3.x Oper Cntr, BASE Lic

Prime Infrastructure 3.x Software Options

R-PI3X-SW-K9 Cisco Prime™ Infrastructure 3.x Software

Appliance Software Options (Gen 2)


Cisco Prime Infrastructure 3.x UCS Appliance Software
PI-UCS-APL-IMG-3.x N/A
ISO (Gen 3)
Operations Center Server License Options

S-MGMT3X-OPRCTR-1 Cisco Ent MGMT: PI 3.x Oper Cntr, 1 Srv Lic

Note: Starting with PI 2.2 and continuing to PI 3.x, we have removed the node locking for new SKUs.
(Services part numbers will be displayed when you order the product.)

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Appendix E
Complete List of Prime Infrastructure
3.x Product and Services Part Numbers
For Customers Upgrading from LMS 4.x / WCS / NCS 1.x / PI 1.x / PI 2.x

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Cisco Prime Infrastructure 3.x


Upgrade Options (1 of 2)
Product Part Number Description **Services Part Number Description

Top-Level Part Number Upgrade Part Numbers for Existing Cisco Prime™ Infrastructure 1.x/2.x Customers

R-P-MGMT3X-U-K9 Cisco® Prime Infra 1.x/2.x to Cisco Ent MGMT 3.x Upgrade N/A

Base License

L-MGMT3X-PI-BASE Cisco Ent MGMT: PI 3.xx Platform Base Lic

Prime Infrastructure 3.x Software Options

R-PI3X-SW-K9 Prime Infrastructure 3.x Software

Prime™ Infrastructure 3.x High-Availability License (RTU)

L-MGMT3X-HA Cisco Ent MGMT: PI 3.x (if applic), H/A Lic

* Customers are encouraged to add Assurance Licenses and match their number with Lifecycle Licenses
** Services part number entries are left blank since they depend on the customer choice.

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Cisco Prime Infrastructure 3.x


Upgrade Options (2 of 2)
Product Part Number Description Services Part Number Description
Device Licenses
L-P-PI3X-LF-25-U Prime™ Infra 1.x/2.x Lifecycle to PI 3.x Lifecycle Upg 25 Dev
L-P-PI3X-LF-50-U Prime Infra 1.x/2.x Lifecycle to PI 3.x Lifecycle Upg 50 Dev
L-P-PI3X-LF-100-U Prime Infra 1.x/2.x Lifecycle to PI 3.x Lifecycle Upg 100 Dev
L-P-PI3X-LF-500-U Prime Infra 1.x/2.x Lifecycle to PI 3.x Lifecycle Upg 500 Dev
L-P-PI3X-LF-1000-U Prime Infra 1.x/2.x Lifecycle to PI 3.x Lifecycle Upg 100 Dev
L-P-PI3X-LF-2.5K-U Prime Infra 1.x/2.x Lifecycle to PI 3.x Lifecycle Upg 2.5K Dev
L-P-PI3X-LF-5K-U Prime Infra 1.x/2.x Lifecycle to PI 3.x Lifecycle Upg 5K Dev
L-P-PI3X-LF-10K-U Prime Infra 1.x/2.x Lifecycle to PI 3.x Lifecycle Upg 10K Dev
L-P-PI3X-LF-15K-U Prime Infra 1.x/2.x Lifecycle to PI 3.x Lifecycle Upg 15K Dev

Product Part Number Description Services Part Number Description


Device Licenses
L-P-PI3X-AS-25-U Prime Infra 2.x Assurance to PI 3.x Assurance Upg 25 Dev
L-P-PI3X-AS-50-U Prime Infra 2.x Assurance to PI 3.x Assurance Upg 50 Dev
L-P-PI3X-AS-100-U Prime Infra 2.x Assurance to PI 3.x Assurance Upg 100 Dev
L-P-PI3X-AS-500-U Prime Infra 2.x Assurance to PI 3.x Assurance Upg 500 Dev
L-P-PI3X-AS-1K-U Prime Infra 2.x Assurance to PI 3.x Assurance Upg 1K Dev
L-P-PI3X-AS-2.5K-U Prime Infra 2.x Assurance to PI 3.x Assurance Upg 2.5K Dev
L-P-PI3X-AS-5K-U Prime Infra 2.x Assurance to PI 3.x Assurance Upg 5K Dev
L-P-PI3X-AS-10K-U Prime Infra 2.x Assurance to PI 3.x Assurance Upg 10K Dev
L-P-PI3X-AS-15K-U Prime Infra 2.x Assurance to PI 3.x Assurance Upg 15K Dev

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Appendix F
Using a Management Token as an
Alternative to a Category-Specific
Management License

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Management Tokens
What They Are and How to Purchase Them
Beginning with Prime™ Infrastructure 3.x, we introduced the concept of category-specific device licenses.
Example: Lifecycle and Assurance (LF-AS) licenses for managing access points, Catalyst® switches, etc.
This offers significant benefits to customers who want the ability to track their management license usage.
This requires customers to take an approximate inventory of devices and their sub-categories, namely access points and switches
(Cisco® Catalyst 2000 and 3000 Series) prior to purchasing PI 3.x licenses.
Some sales teams and partners feel that this might complicate the ordering process.
As a result, we have introduced Management Tokens as an alternative to category-specific device licenses. Each PI 3.x
management token equates to one LF token and one AS token.
PI 3.x device licenses are tamper-resistant, human-readable, and follow a common format. They contain the type of license (LF or
AS) and the number of managed devices and duration of validity (permanent or duration).
Customers can purchase L-MGMT3X-TKN-K9= as an alternative to equivalent category-specific device licenses based on the
following:

For 90% of devices: Access points (all models), switches (Catalyst 2000 and 3000), routers (ISR 1000, CSR 1000, 800 series).
One token equates to one device license (LF, AS pair)
For all other devices: Switches (Catalyst 4000,6000, 9000 etc.), routers (ASR 1000, ISR 2000, 3000, 4000, etc.). Purchase “N”
number of tokens per device. Mapping is shown in the next slide.

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Guidelines for Purchasing Management Tokens


If the customer knows the mix of network devices that their PI will manage, they can use the mapping table (provided in
the next slide) to estimate and purchase the total number of tokens needed to manage those devices.
If the customer does not know the mix of network device that their PI will manage, the recommendation is to purchase
130 tokens for every 100 devices they plan to manage with PI.
In either case,
• The customer needs to know an approximate number of devices that they plan to manage with PI
• It is recommended that customers adjust the device quantity to accommodate for growth in network devices
If the customer needs to manage a Cisco® networking device (switch, router, access point) that is not on the list of
devices but is on the supported device list (link provided below), they can identify the device that is closest to another
device on the list shown in the next slide and purchase the corresponding number of tokens per device.
http://www.cisco.com/c/en/us/support/cloud-systems-management/prime-infrastructure/products-device-support-
tables-list.html
Prime Infrastructure does not consume license for below devices.
• Wireless LAN controllers (WLCs) and Autonomous Access Points
• Adaptive Security Appliance (ASA Firewall) and Voice Gateway devices
• Meraki Access Points, Aruba and Third-Party devices.

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Management 3.x Tokens to Management 3.x


License Mapping Table
Managed
SKU and Qty to Purchase OR SKU and Qty to Purchase
Device
MGMT
Token SKU Tokens/Device MGMT 3.X License SKU MGMT 3.X Smart License SKU Description
Lic/Device
APs L-MGMT3X-TKN-K9= 1 1 L-MGMT3X-AP-K9 S-MGMT3X-AP Cisco® Ent MGMT: PI 3.x LF, AS Lic, 1 AP

Cat 1K L-MGMT3X-TKN-K9= 1 1 L-MGMT3X-1K-K9 S-MGMT3X-1K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Cat 1K

Cat 2K L-MGMT3X-TKN-K9= 1 1 L-MGMT3X-2K-K9 S-MGMT3X-2K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Cat 2K

Cat 3K L-MGMT3X-TKN-K9= 1 1 L-MGMT3X-3K-K9 S-MGMT3X-3K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Cat 3K

Cat 4K L-MGMT3X-TKN-K9= 2 1 L-MGMT3X-4K-K9 S-MGMT3X-4K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Cat 4K

Cat 6K L-MGMT3X-TKN-K9= 3 1 L-MGMT3X-6K-K9 S-MGMT3X-6K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Cat 6K

800 Ser Router L-MGMT3X-TKN-K9= 1 1 L-MGMT3X-800SR-K9 S-MGMT3X-800SR Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 800Ser RTR
ASR 1K L-MGMT3X-TKN-K9= 3 1 L-MGMT3X-ASR1K9 S-MGMT3X-ASR1 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ASR1K
CSR 1K L-MGMT3X-TKN-K9= 1 1 L-MGMT3X-CSR1-K9 S-MGMT3X-CSR1 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 CSR1K
OR
ISR 1K L-MGMT3X-TKN-K9= 1 1 L-MGMT3X-ISR1-K9 S-MGMT3X-ISR1 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR1K
ISR 2K L-MGMT3X-TKN-K9= 2 1 L-MGMT3X-ISR2-K9 S-MGMT3X-ISR2 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR2K
ISR 3K L-MGMT3X-TKN-K9= 2 1 L-MGMT3X-ISR3-K9 S-MGMT3X-ISR3 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR3K
ISR 4K L-MGMT3X-TKN-K9= 2 1 L-MGMT3X-ISR4-K9 S-MGMT3X-ISR4 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR4K

Cat 92XX L-MGMT3X-TKN-K9= 1 1 L-MGMT3X-92XX-K9 S-MGMT3X-92XX-K9 Cisco Ent MGMT: PI 3.x LF,AS, Lic 1 Cat 9200 Switch

Cat 93XX L-MGMT3X-TKN-K9= 1 1 L-MGMT3X-93XX-K9 S-MGMT3X-93XX-K9 Cisco Ent MGMT: PI 3.x LF,AS, Lic 1 Cat 9300 Switch

Cat 94XX L-MGMT3X-TKN-K9= 2 1 L-MGMT3X-94XX-K9 S-MGMT3X-94XX-K9 Cisco Ent MGMT: PI 3.x LF,AS, Lic 1 Cat 9400 Switch

Cat 95XX L-MGMT3X-TKN-K9= 3 1 L-MGMT3X-95XX-K9 S-MGMT3X-95XX-K9 Cisco Ent MGMT: PI 3.x LF,AS, Lic 1 Cat 9500 Switch

Cat 96XX L-MGMT3X-TKN-K9= 3 1 L-MGMT3X-96XX-K9 S-MGMT3X-96XX-K9 Cisco Ent MGMT: PI 3.x LF, AS, Lic 1 Cat 9600 Switch

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Management 3.x Tokens to Management 3.x


License Mapping Table
Managed
SKU and Qty to Purchase OR SKU and Qty to Purchase
Device
MGMT
Token SKU Tokens/Device MGMT 3.X License SKU MGMT 3.X Smart License SKU Description
Lic/Device
IE 1K L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K/S-MGMT3X-3K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst® 2K/3K

IE 2K L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K/S-MGMT3X-3K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst® 2K/3K

IE 3K L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K/S-MGMT3X-3K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst® 2K/3K

IE 4K L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K/S-MGMT3X-3K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst® 2K/3K

IE 5K L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K/S-MGMT3X-3K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst® 2K/3K

ME 1K L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K/S-MGMT3X-3K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst® 2K/3K

ME 2K L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K/S-MGMT3X-3K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst® 2K/3K

ME 3K L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K/S-MGMT3X-3K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst® 2K/3K

SG 200 L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K/S-MGMT3X-3K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst® 2K/3K

SG 300 L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K/S-MGMT3X-3K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst® 2K/3K

SG 500 L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K/S-MGMT3X-3K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst® 2K/3K

CGR 1K L-MGMT3X-TKN-K9 1 1 L-MGMT3X-ISR1-K9 S-MGMT3X-ISR1 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR 1K

CGR 2K L-MGMT3X-TKN-K9 2 1 L-MGMT3X-ISR2-K9 S-MGMT3X-ISR2 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR 2K

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Appendix G
End-of-Sale and End-of-Life
(EoS/EoL) Notices

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EoS and EoL Notices


Cisco Prime Infrastructure/LMS/WCS End-of-Life and End-of-Sale Notices
https://www.cisco.com/c/en/us/products/cloud-systems-management/prime-infrastructure/eos-eol-notice-
listing.html

• APIC-EM End-of-Life and End-of-Sale Notices


https://www.cisco.com/c/en/us/products/collateral/cloud-systems-management/application-policy-
infrastructure-controller-enterprise-module/eos-eol-notice-c51-741252.html
https://www.cisco.com/c/en/us/products/collateral/cloud-systems-management/application-policy-
infrastructure-controller-enterprise-module/bulletin-c25-742253.html

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Appendix H
Using the Licensing Interface

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How to Get UDI Information in PI 3.x

In Prime™
Infrastructure, navigate
to
Administration/Dashboa
rds/System Monitoring
Dashboard/Overview >
System Information to
retrieve UDI information

Migration from Physical appliance to Virtual appliance/Virtual appliance to Physical Appliance, requires
contract to be updated with the migrated appliance serial number in order to get TAC support.

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How to View the License Summary


Navigate to Administration, then click on Licenses under Licenses and Software Updates
• You can select ‘Smart Software Licensing’ if you want to enable smart licensing mode.

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License Summary (PI 3.X or Later)

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How to backup and save Prime Infra .Lic files?


Customer doing Inline Upgrade (where possible), the .LIC files are automatically carried over the target version of PI; No
additional action is required to migrate the licenses to the upgraded PI instance

Customer upgrading via Fresh Install (where possible) and if you are allowed to restore your full application backup from
previous version of PI, the .LIC files are automatically carried over the target version of PI; No additional action is required to
migrate the licenses to the upgraded PI instance

In some situations, customer may want to start with a PI server with no data but use existing licenses from a PI instance
running a previous version of SW. In such situation, you can locate and copy .LIC files from that server and copy it over to
the newly installed PI server running the desired version of SW

• .Lic files are located in/opt/CSCOlumos/licenses directory

• At the system CLI prompt, cd to/opt/CSCOlumos/licenses

• Locate .Lic files and FTP to some known location on your desktop/laptop PC.

• Starting from PI 3.1 and above, you can download the license file from PI GUI by navigating to Administration > License
and Software Updates > Licenses > Files > License Files

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Adding, Deleting and Downloading License Files


Administration > License and Software Updates > Licenses > Files > License Files
• To add a license file: Click on the Add button. An upload box will appear. Browse and upload a license file.
Log out and log in to the system. The license will be effective.
• To delete a license file: Select the file to be deleted. Click on the Delete button. A confirmation popup box will
appear. Click ok. Files will be deleted. Log out and log in from the system to let deletion take effect.
• To download a license file: Select the file to be downloaded. Click on the Download button. A confirmation
popup box will appear. Click ok. Files will be downloaded.

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Licensing Dashboard

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Licensing Dashboard

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Appendix I
Obtaining a Cisco Prime Infrastructure 3.x
Evaluation License and Software

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Obtaining a Cisco Prime Infrastructure


3.x Evaluation License

Evaluation License

If you need a custom evaluation license, send a request to ask-pi-license-req@cisco.com


with below details
• Customer CCO ID
• Total number of tokens required

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Appendix J
Contact Information for Ordering
and Licensing Assistance

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Contact Information for Ordering and


Licensing Assistance

For all ordering issues in Cisco® Commerce Workspace


(bookings, holds, configurations):
cs-support@cisco.com

For eDelivery support questions or ordering issues (provide


PO or SO number):
edelivery-customer-support@cisco.com

Customer Case Management Tool to open a support case:


https://www.cisco.com/cisco/psn/web/workspace

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Appendix K
Links to additional Resources
(Release Notes, Installation Guide,
Deployment Guide)

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Additional Resources

Links to Release Notes, Software Downloads, Deployment Guide,


Field Notice etc.

• http://www.cisco.com/c/en/us/support/cloud-systems-management/prime-infrastructure/products-
release-notes-list.html
• https://software.cisco.com/download/navigator.html?mdfid=284145020&i=rm
• http://www.cisco.com/c/en/us/support/cloud-systems-management/prime-infrastructure/products-
installation-guides-list.html
• http://www.cisco.com/c/en/us/support/cloud-systems-management/prime-infrastructure/tsd-
products-support-series-home.html

Note: Please use the document related to the latest release of Cisco Prime™ Infrastructure (3.x)

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Appendix L
Guidelines for License Application
and Entitlements

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Guidelines for License application (1 of 9)


• Management Servers (e.g., LMS, WCS, NCS, PI and PI Operations Center) can only accept specific licenses.
Detailed list of SKUs that can run on a management server is show in the table on the next slide

• Demo/Evaluation licenses and Permanent licenses cannot be mixed in most cases


(Exception) Demo/Evaluation Assurance licenses may be used with Permanent Lifecycle and BASE licenses

• PI servers will accept licenses that are for current PI version and earlier versions (backward compatibility)

• Node lock removed licenses can only be applied to PI 2.2 and higher versions of PI
A particular instance of a node lock removed license CAN ONLY be applied on a single PI server.

• On rare occasions, customers accidently purchase licenses for later versions of PI and want to run an older version of PI; In such
cases, customers can request licensing team to downgrade their licenses

• A single PI server can be run only with PI licenses or Operations Center Licenses and not both
PI servers with Operations Center Licenses will run as Operations Center

• A single PI server instance either run in Traditional Licensing Mode or Smart Licensing Mode

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Guidelines for License application (2 of 9)


To avoid installing incorrect licenses on management servers please use this table
Management Server
PI 3.1 - PI PI 3.6 - PI
LMS WCS NCS PI 1.1 PI 1.2,1.3 & 1.4 PI 2.0, 2.1 PI 2.2 PI 3.0
3.5 3.8
Licenses Allowed
NCS 1.0, NCS 1.0, NCS 1.0,
NCS 1.0, NCS 1.0, NCS 1.0,
NCS 1.0 PI 1.x, PI 1.x, PI 1.x,
Licenses Allowed LMS WCS NCS 1.0 PI 1.1, PI 1..x, PI 1.x,
PI 1.x PI 1.x PI 1.x PI 1.x
PI 1.2 PI 2.x PI 2.x
PI 3.x PI 3.x PI 3.x
Node Locked vs. Node Locked Removed
Node Locked Y Y Y Y Y Y N N N N
Traditional (Classic) or Smart licenses
Traditional Y Y Y Y Y Y Y Y Y Y
Smart N N N N N N N Y Y Y
Base License Count
BASE= 1 1 1 1 1 1 1 1 1 1
Lifecycle and Assurance licenses
Lifecycle (LF) >=1 >=1 >=1 >=1 >=1 >=1 >=1 >=1 >=1 >=1
Assurance (AS) NA NA NA NA 1 or more 1 or more 1 or more 1 or more 1 or more 1 or more

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Guidelines for License application (3 of 9)


How to upgrade from one PI version to a later version and attach services support contract ?

Customers with valid support contract on PI can upgrade from an earlier version to another later version of PI software at NO
ADDITIONAL COST
Customers with expired support contract or with no support contract can use upgrade licenses to upgrade from one
version of PI to later versions of PI software and attach support contract
Customers are strongly encouraged to attach Support Contract when purchasing Upgrade licenses

No License files are issued as part of the purchase of Upgrade part numbers or purchase of support on older part numbers
The existing licenses on their current PI servers will work with the later versions of PI software

Upgrade licenses can only be purchased by customers who have purchased the full product licenses in the past (e.g. Customers with PI
1.x/2.x licenses can purchase PI 3.x upgrade licenses)
Upgrade licenses purchased must have matching licenses in terms of device count on earlier versions
(e.g. Customers with 25 device Lifecycle license on PI 1.x/2.x can only purchase 25 device upgrade license)

Customers can reach out to licensing team to help manually generate these licenses. To allow Cisco Licensing to manually generate
these licenses, customers must show proof of ownership/purchase of the license that entitle them to upgrade .

Licensing @cisco.com is decommissioned and you can open your case online using the Support Case manager at http://cs.co/scmswl

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Guidelines for License application (4 of 9)


How licenses are treated when customers upgrade from one PI version to later versions?

When customers upgrade from NCS 1.0, PI 1.1/1.2/1.3/1.4, PI 2.1 to PI (PI 2.2, 3.x), the licenses (BASE, Lifecycle (LF), Assurance (AS)
in particular) from earlier versions of NCS or PI will work on later version of PI. (No additional action is required from customer side)
Customers can add LFAS licenses (from PI 3.x or Cisco ONE purchases).
When customers upgrade from PI 1.x or 2.x to PI 3.x version. the LF and AS licenses from earlier PI release will continue to work on PI
3.x. (No additional action is required from customer side)
Until PI 2.2
LF and AS Licenses
LF and AS licenses were offered with separate Part #s and offered in Packs of 25, 50, .. 15K device licenses only
Consumption model
All managed devices (APs, Routers, and Switches and stacks) consumed just one LF and/or AS (where applicable) Licenses per device
Tokens vs License
Each LF/AS/BASE device license translates to a single corresponding LF/AS Tokens and BASE license.
e.g., 25 device LF license (L-PI2X-LF-25 translates to 25 LF tokens
Licensing Dashboard on PI 3.1.3 and above can be used to display all the purchased and grandfathered tokens
Beginning with Cisco ONE (2.x and 3.x) and PI 3.0
LF and AS Licenses
LF and AS licenses were offered in LF+AS Bundled Part #s. LF and AS licenses were no longer available for purchasing separately.
LFAS license could be purchased in increment of 1 device license rather than having to purchase Packs of 25, 50 etc.
Different LFAS licenses are offered for different device categories (e.g APs, Routers, Switches and sub categories (cat 2K, 4k etc)

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Guidelines for License application (5 of 9)


How should customers attach missing Assurance (AS) licenses to existing PI 2.x or 3.x servers?

We recommend that the customer match Lifecycle (LF) and Assurance (AS) licenses. Customer must purchase PI 3.x enterprise
management license to add capacity to assurance license

We are exploring ways to use any unused LF licenses (tokens) as Assurance (AS) licenses (tokens) PI server will let customers
know that customers need to match AS and LF licenses

Can I convert term based smart PI license got via Cisco DNA license purchase into PI traditional license?

No. 'PI-LFAS-AP-T / PI-LFAS-T’ are term based smart PI licenses comes with Wireless DNA license (AIR -DNA Essential and
Advantage) and DNA license of Cat 9K switches (Advantage & Premier).These PI term licenses are smart licenses and can't be
converted into traditional licenses. Customer should run Prime Infrastructure in smart licensing mode to consume these term
based smart PI licenses

If customer is already running PI in traditional licensing mode with perpetual licenses, then they should convert all of these
perpetual licenses to smart and assign to same smart account where the term based smart PI licenses are being deposited.
These traditional licenses will remain perpetual after converting to smart

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Guidelines for License application (6 of 9)


How does the new consumption model in PI 3.x work?

License (Token) Consumption model beginning with 3.1.3


Most management licenses (APs, ISR 1K Routers, and Cat 2K and 3K Switch licenses) convert to 1 LF token and 1 AS token
These managed devices (APs, ISR 1K Routers, and Cat 2K and 3K Switch licenses) consume 1 token (LF and AS (as applicable))
per device
Other management licenses (ISR 2K, 3K, 4K, Cat 4K, 6K Switch licenses) convert to 2 or more LF and AS token pairs.
These managed devices (ISR 2K, 3K, 4K, Cat 4K, 6K Switch licenses) consume 2 or more LF and AS token pairs per device
Stack of switches will now consume 1 license per stacked switch. (i.e., a stack of three Cat 3850s will consume three LF and AS pairs.
License Grandfathering Process (Automatic process and no action required on the part of customer) Customers can upgrade to 3.1.3
and above will not be required to purchase additional licenses to accommodate for new consumption model. This above feature is
enabled using an automatic grandfathering process. A dashboard on PI 3.1.3 can be used to display all the purchased and
grandfathered tokens. Starting from PI 3.8, grandfather tokens are considered when CSSM reporting compliance in smart
licensing mode.

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Guidelines for License application (7 of 9)


How should customers resolve licensing issues (license consolidation, license split, redeem missing licenses?

Occasionally, customers request licensing team to consolidate a bunch of smaller licenses into a single license; Cisco licensing is
generally given approval to oblige with the above requests.

Occasionally, customers request Cisco to split their large lifecycle license to multiple smaller chunks(e.g Split 10 K licenses to
2 x 5 K licenses)
In these cases, customers must ensure that they have one BASE license for each of the individual instances of PI server being
deployed – they must purchase the necessary BASE license to satisfy this requirement.

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Guidelines for License application (8 of 9)


How should customers resolve LMS and Compliance licensing issues?

Occasionally, customers either misplace licenses or never redeem their PAKs for licenses.
Cisco licensing will generate these missing licenses and will require the customer to provide proof of purchase or evidence that they
upgraded using PUT tool.

Ex 1. Customers purchased or upgraded from NCS 1.0 to PI 1.1 (with valid services contract) and did not redeem LMS PAK and
potentially misplaced the LMS PAK; They can come back to licensing team later and request LMS licenses. Customers must how
proof of upgrade.
Ex 2. Customers upgraded from LMS 4.1 to 4.2 (via PUT) and did not redeem PI 1.1 PAK; They can come back to licensing team
later and request unredeemed PI licenses. Customers must show proof of upgrade.
LMS 4.2 Licenses cannot be purchased independently and can only be purchased by purchasing PI 1.x (where x <>0), PI 2.x.

Customers purchasing PI 1.x (where x <> 0), PI 2.x get PI licenses and LMS 4.2 licenses (provided as a shadow or duplicate license).
Hence these LMS licenses cannot be again converted to PI licenses since it would amount to “double dipping”.

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Guidelines for License application (9 of 9)


How do customers get clarification on NCS WAN Licenses ?

NCS WAN 1.1 Licenses were offered for customers purchasing PI 1.1 and these were only used to test router management functionality
on NCSWAN (a separate instance of NCS 1.x).

Router management function on PI was integrated to main branch of PI and hence NCS WAN 1.1 has been discontinued. Hence these
NCS WAN 1.1 licenses cannot be again converted to PI licenses since this would also amount to “double dipping”

Customers are eligible to get a free BASE license if and only if they have purchased upgrade from WCS to PI 1.x/WCS to NCS 1.x in the
past. For other cases, they have to buy the base license.

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Attaching/renewing Services Contract


How do customers attach services contract ?

By purchasing support contracts, the customers benefit greatly by receiving free upgrades from one version of the product to an another
at no additional cost.
They also receive world class/industry leading technical support
A large majority of business customers purchase and regularly renew service contract for all Cisco products
The support contracts are offered with various terms (1yr, 3yr, etc.) and conditions (5x8, 24x7, etc.)
Customers are encouraged to select the terms & conditions that are most suitable for their business needs.
Customers are responsible for attaching and periodically renewing support contracts per published Cisco Guidelines
Occasionally, customers let the support contract expire or try to attach contract past the EoS/EoL milestones.
In such cases, customers should purchase upgrade licenses and use that opportunity attach services contracts.
The UPG SKUs are listed at 25% of list price of the full product. After applying the discounts, these upgrade SKUs become very
attractive alternative way to re-attach expired support contracts and missing support contracts and enjoy the full benefits described
above. You could view paying for upg SKUs as paying a “late fee” for attaching services contract passed the deadline.

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Appendix M
Smart Licensing Update

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Ordering Cisco Prime


Infrastructure Smart Licenses

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Smart License Workflow


Before ordering Smart Licenses

Create at least one smart account and one or more virtual accounts within that smart account
• For instructions on creating smart account and virtual accounts within a Smart Accounts (Click here)
• For instructions on purchasing and assigning a BoM to a Smart Account/Virtual Account (Click here)
• For instructions on managing smart licenses (aka entitlements) with Smart Account/Virtual Accounts (Click here)

When Purchasing Smart Licenses

You will assign those purchases to your Smart Virtual Account


• For instructions on managing smart licenses (aka entitlements) with Smart Account/Virtual Accounts (Click here)

Before Using Smart Licenses

You will need to enable Smart Licensing Mode in PI


• For instructions on enabling smart licensing in Prime Infrastructure instance (Click here)

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First-Time Purchase of Prime Infrastructure (1 of 2)


(Smart License)
Use case

Customer wants to purchase Cisco Prime™ Infrastructure to manage its network with 500 (APs), 60 (2Ks), 20 (3Ks), ISR1K (10),
ISR4K (2). Include high availability, and deploy PI on a virtual appliance

Required
1. Start with TOP-LEVEL part number: S-MGMT3X-N-K9 (QTY. = 1)
* Lifecycle and Assurance Lic.
2. Select the BASE LICENSE part number: S-MGMT3X-PI-BASE (QTY. = 1) (QTY. 1 or more)
3. Select SOFTWARE* part number R-PI36-SW-K9 (QTY. = 1)
4. Select the HIGH AVAILABILITY** part number: S-MGMT3X-HA (QTY. = 1) PI Base Lic. (Opt) H/A Lic.
(QTY. 1) (QTY. 0 or 1)
5. Select MGMT (LF and AS) license part number(s): S-MGMT3X-<DEV>-K9, (QTY=n)
(<DEV> = Device Type and Sub Type (AP, 2K, 3K .. )
n = 1/25/50/100/500/1000 .. 15,000) PI Virtual or Physical Appliance
QTY depends on the number of network devices

Optional
1. Order additional support (a 1-year mandatory services contract is attached with each new order)

For example BoM 1s (Click here) ; For a full list of SKUs (Click here)
* For instructions upgrading and installing software (Click here), To access and download Prime Infra software (Click here )
** Required only if you are deploying Prime Infra. in high availability configuration.

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First-Time Purchase of Prime Infrastructure (2 of 2)


(Smart License)
Example BoM #1s

Customer wants to purchase Cisco Prime™ Infrastructure to manage its network with 500 (APs), 60 (2Ks), 20 (3Ks),
ISR1K (10), ISR4K (2). Include HA and deploy PI on a virtual appliances (Services Part Numbers will be displayed when you order the product)

Product Part Number Description QTY Services Part Number Description QTY
Top-Level Part Number
S-MGMT3X-N-K9 Cisco® Ent MGMT: Lic For PI 3.x Fnd Apps 1 N/A 1
Product Part Number Description QTY Services Part Number Description QTY
Base License
S-MGMT3X-PI-BASE Cisco Ent MGMT: PI 3.xx Platform Base Lic 1 1
Product Part Number Description QTY Services Part Number Description QTY
Prime Infrastructure 3.x Software Options
R-PI36-SW-K9 Cisco Prime™ Infrastructure 3.x Software 1 1
Product Part Number Description QTY Services Part Number Description QTY
Prime™ Infrastructure 3.x High-Availability License (RTU)**
S-MGMT3X-HA Cisco Ent MGMT: PI 3.x (if applic), H/A Lic 1 1
Product Part Number Description QTY Services Part Number Description QTY
Lifecycle and Assurance License Options (Access Point Management)
S-MGMT3X-AP Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 AP 500 500
Lifecycle and Assurance License Options (Catalyst® Switch Management)
S-MGMT3X-2K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Cat 2K 60 60
S-MGMT3X-3K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Cat 3K 20 20
Lifecycle and Assurance License Options (Router Management)
S-MGMT3X-ISR1 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR1K 10 10
S-MGMT3X-ISR4 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR4K 2 2

* Customers purchasing an AP (access point) management license for 2500 or more devices can use S-MGMG3X-AP-HV (high-volume license); These licenses can only be used for AP management.
** You do NOT need to purchase duplicate device management licenses for the secondary server.
High-availability deployments require that both primary and secondary appliances be identical (PHY/PHY, VM/VM, Gen1/Gen1, PI ver x/ver x)
The services part number and description cells are left blank since the content will vary depending on the type of services SKU and duration of service you select.

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Adding Capacity to Existing PI 3.x Servers (1 of 2)


(Smart License) Lifecycle and Assurance
Use case

Customer wants to add network capacity and purchase corresponding Cisco Prime™ Infrastructure licenses to manage the added devices
(access points, Cisco Catalyst® switches, routers, Cisco Nexus® switches). (Services part numbers will be displayed when you order the product.)

Required
1. Start with TOP-LEVEL part number S-MGMT3X-N-K9 (QTY = 1) No need to re-purchase
base and HA licenses
2. Select MGMT (LF and AS) license part number(s): S-MGMT3X-<DEV>-K9, (QTY=n)
(<DEV> = Device Type and Sub Type (AP*, 2K, 3K .. )
n = 1/25/50/100/500/1000 .. 15,000)
QTY depends on the number of network devices
Lifecycle and Assurance Lic.
The QTY depends on the number of network devices (access points, switches, routers) (QTY. 1 or more)

PI Base Lic. (Opt) H/A Lic.


(QTY. 1) (QTY. 1)
Optional
PI Virtual or Physical Appliance
1. Order additional services (a 1-year mandatory services contract is attached)

For example BoM 3s (Click here) ; For a full list of SKUs (Click here)
*Customers purchasing an access point management license for 2500 or more devices can use S-MGMG3X-AP-HV (high-volume license) These licenses can only be used for AP management.
The services part number and description cells are left blank since the content will vary depending on the type of services SKU and duration of service you select.

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Adding Capacity to Existing PI 3.x Servers (2 of 2)


(Smart license) Lifecycle and Assurance
Example BoM #1s

Customer wants to add network capacity and purchase corresponding Cisco Prime™ Infrastructure licenses to manage the added devices
(access points, Cisco Catalyst® switches and routers). (Services part numbers will be displayed when you order the product.)

Product Part Number Description QTY Services Part Number Description QTY
Top-Level Part Number
S-MGMT3X-N-K9 Cisco® Ent MGMT: Smart Lic For PI 3.x 1 N/A 1

Product Part Number Description QTY Services Part Number Description QTY
Lifecycle and Assurance License Options (Access Point Management)
S-MGMT3X-AP Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 AP 100 100
Lifecycle and Assurance License Options (Catalyst Switch Management)
®
S-MGMT3X-2K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst 2K 20 20
S-MGMT3X-3K Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Cat 3K 10 10
Lifecycle and Assurance License Options (Router Management)
S-MGMT3X-ISR1 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR1K 10 10
S-MGMT3X-ISR4 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR4K 2 2

*Customers purchasing an access point management license for 2500 or more devices can use S-MGMG3X-AP-HV (high-volume license) These licenses can only be used for AP management.
The services part number and description cells are left blank since the content will vary depending on the type of services SKU and duration of service you select.

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Setting up Smart Accounts


and Virtual Accounts

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Cisco Software Central (CSC)


Request Smart Account – Setup Holding Account for Partners and Distributors
1 Access Cisco Software Central (CSC) – software.cisco.com and click Request a Partner Holding Account to create a
Holding Account. To create your Customer Smart Account or to request a Customer Smart Account on behalf of an end
customer, click Request a Smart Account.

The next slides demonstrate how to create a Holding


Smart Account, which you will need. Creating a
Customer Smart Account is the same process, but you
click Request a Smart Account Instead. More details:

• Request Customer Smart Account


• Setup Customer Smart Account

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Cisco Software Central (CSC)


Request Smart Account – Select an Account Creator

1 On the Smart Account Request page, select Yes or No to assign yourself or someone else to be the account creator
and represent the company.

Creator
This individual has the authority to represent his or her
company and create the Account. Note that the Creator
1 can also be the Requestor.

If you are requesting an account on behalf of a customer,


these are similar steps that you would take to request
a Customer Smart Account account from CSC. During
this step you would say no, and enter in the customer
email address.

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Cisco Software Central (CSC)


Request Smart Account – Update the Account Domain Identifier (Optional)

1 Click Edit to update the Domain Identifier of the Account (optional – requires additional approval time)

2 In the Edit Account Identifier dialog box, review and update domain identifier information and click OK.

3 Enter Account Name (Company Name) and click Continue to complete the smart account request.

1 Account Domain Identifier


• Identifies company owning the account
3 • Relies on internet domain of company
• Defaults to Creator email domain – can be change
through manual approval

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Cisco Software Central (CSC)


Request Smart Account – Complete Initial Request

1 Review the Account information and Click Create Account.


It will go into pending state until the person specified as the Creator completes the setup process. They will receive an
email with instructions. If the requestor indicated that they were also the creator, then they will proceed to selected the
company address at this time, which is demonstrated in the next section.

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Complete Smart
Account Setup
Cisco will approve the domain (if edited) and Send Approval
Email with Next Steps

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Cisco Software Central (CSC)


Complete Smart Account Setup
Creator will receive this email from Cisco to complete the Smart Account Setup. Once this is complete and Cisco has
approved any domain changes, the account will be created and ready for use.
1 Click Complete Smart Account Setup to continue with the smart account creation.
2 You need a CCO ID. If you don’t have one, click register for a new account.

1
2

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Cisco Software Central (CSC)


Accept Creator Role

Creator will Accept the role or decline and/or nominate another person. In this example, we are assuming they accepted
1
the creator role.

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Cisco Software Central (CSC)


Complete Smart Account Setup

1 Enter the Account Name in the Account Name field. Edit domain if needed.

2 Click Continue.

*Note: the Account Name should reference the Company Name, to mirror the Domain of the Account Owner’s Company. E.g. If the Domain is Cisco.com,
the Account Name should be Cisco.

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Cisco Software Central (CSC)


Complete Smart Account Setup – Search Address

1 Select the corporate headquarters legal country 2 Enter the name of the company. Search results will
location for the Smart Account. populate. You can also click Show more Results

Note: Fields may be pre-populated. If


you need to filter the search list. Type in
more specific address details

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Cisco Software Central (CSC)


Complete Smart Account Setup – Select Address

1 This is the Show more Results screen. Select 2 If you are unable to find your address, click Can’t find the
Address and click Continue. address? checkbox to create a new address.

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Cisco Software Central (CSC)


Complete Smart Account Setup – Create Address

1 Enter the company/organization headquarters address if 2 Click Use Modified Address.


you cannot find the address. Click Continue.

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Cisco Software Central (CSC)


Complete Smart Account Setup – Select Additional Approvers and Administrators

1 Add Approvers or designate yourself as the approver. 2 Add Account Administrators.


The Approver should have the authority to bind the
company in any agreements pertaining to the 3 Click Continue.
Smart Account.

Approver:
• A User with the authority to bind their company to
license agreement and any agreements pertaining to
1 the Smart Account
• Accepts the Smart Licensing agreement

Administrator:
• Approve access for other users’ smart accounts
2 • License management in Smart Software Manager
• Can accept the Smart Licensing agreement 
3 becomes Approver

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Cisco Software Central (CSC)


Complete Smart Account Setup

1 Review the account information and click Create Account to complete the Account Setup.

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Cisco Software Central (CSC)


Complete Smart Account Setup - Confirmation

1 Confirmation page. Click Cisco Software Central to view and manage your Smart Account. To manage the individual
Smart Licenses, go to SSM.

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Purchasing and Assigning a


BoM to a Smart Account

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CCW Ordering Scenarios Customer Partner

PAK Based Licenses Smart Licenses

Smart Account assignment is optional but recommended since Smart Account assignment is mandatory to submit the order. The
PAKs will automatically Smart Licenses will be automatically activated and available in
be available in LRP and visible at the enterprise- SSM.
wide level.
Detailed Smart Account assignment scenarios will be covered
The best practice is to assign the End Customer Smart Account later in this deck, but the initial order can be assigned to either
at the time of order for the PAKs to the Customer Smart Account or the Holding Smart Account and
be automatically available in LRP. You can assign an end re-assigned to the Customer Smart Account post order.
Customer Smart Account up until the order is fulfilled, which is
usually 24-48 hours after the order is placed. .

Otherwise, PAKs can be assigned to the Smart Account post


order in LRP so Customers can benefit from enterprise-wide
access control and visibility.

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CCW
Getting Started

You can only assign smart accounts in CCW Order.


1 Create standalone order and add a smart account 2 Add a smart account enabled SKU in Quote, convert to
enabled SKU and assign smart account information. an order, and assign smart account in Order.

Service Contracts and Subscriptions


tabs are now consolidated under one
single Services and Subscriptions Tab.

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CCW
Getting Started – Upfront Smart Account Assignment

1 On the Order Initiation page, you can assign a Smart Account upfront by clicking Assign Smart Account. The assignment
will cascade to all licenses on the order, for both Smart Account Mandatory (Smart Licenses) and Smart Account
Optional SKUs (Classic PAKs). You can also assign Smart Accounts after you have added items.

Holding Account is assigned to the entire Order,


whereas a Customer Smart Account is assigned to
the specific lines, and can be edited at the line level.

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CCW Assign Smart Associate Partner


When is Smart Account Assignment Required Add Smart SKU
Account Holding Account

1 Add SKUs through the as-is CCW process. 3 For optional Smart SKUs, Smart Account
message is displayed in black text.
2 For mandatory Smart License SKUs, the icon and Smart Account
Required message in red text are displayed.
Smart Account assignment is required to submit the order.

SA Icon and ”Smart Account Required”: SA assignment


Mandatory (Smart Licensing)
1 ”Smart Account message” = SA assignment optional.
(e.g. PAKs). Provides more holistic view of classic PAK
licenses in LRP.

2
CCW displays the Smart Account Icon in the collapsed
view of an Assemble To Order (ATO) when one of the
minors is “Mandatory,” even if the ATO itself is not
3 “Mandatory”.
This applies to Order, Quote and Configuration.

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CCW
View Smart Account Name and edit Smart Account (Items tab)

1 For SKUs already assigned to a Smart Account, the 2 You can click the icon to edit/change Smart Account.
name of the Smart Account is displayed in black.

1 2

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CCW
Smart License Delivery Email

1 For Smart License enabled products, the provisioning is not completed through the standard eDelivery process. In the
email received, Customer will need to click To View Your Smart Licenses. This will take them to SSM, where they will
view licenses and register them to a device.
• If the licenses are Classic/PAK licenses, it will say Register Claim Certificates (PAKs) instead and those will be
accessible in LRP through the as-is process today or automatically available in LRP if assigned to a Smart Account
in CCW.

Note: PAKs will continue to be fulfilled through the selected option – physical
or eDelivery.

If they were assigned to a Customer Smart Account from CCW, they will be
automatically available in LRP. If they weren’t, then they will be registered and
managed in LRP following the as-is process.

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Manage Smart Accounts

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Cisco Software Central (CSC)


Manage Smart Accounts – Access Multiple Smart Accounts

1 Click the Arrow icon next to the Smart Account name to display the list of accounts and then select the desired account
to switch to.

This view will only be available to:


• Someone who has access to
multiple customer accounts
• Someone who can access their
own holding account and end
customer accounts

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Cisco Software Central (CSC)


Manage Smart Accounts

1 To access and manage Smart Account, click Manage Smart Account.

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Cisco Software Central (CSC)


Manage Holding Smart Accounts – Account Properties

1 Account Name can be modified by Account Approver or Administrator in Account Properties tab.
*Note: the Account Name should reference the Company Name, to mirror the Domain of the Account Owner’s
Company. E.g. If the Domain is Cisco.com, the Account Name should be Cisco.

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Cisco Software Central (CSC)


Manage Holding Smart Accounts – Virtual Accounts

1 In Virtual Accounts tab, click New Virtual Account to 2 Enter name and description and make it the default
add a new Virtual Account. account if desired. Click Save.

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Cisco Software Central (CSC)


Manage Holding Smart Accounts – Edit Virtual Accounts

1 Click Virtual Account link to edit the existing virtual accounts.

2 You can edit name, description, and change default in the General tab.
Note: Manage orders assigned to the
3 Associated users display in the Users tab. Holding Smart account in CCW.

4 Click Delete to delete the Virtual Account.

2 3

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Cisco Software Central (CSC)


Manage Holding Smart Accounts – Users

1 Click Add New User. 3 Click Continue.

2 Enter CCO ID or Email and select Role Context and User role.

1 3

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Holding Smart Account Roles


Account Creator is automatically
provided the Smart Account
Administrator and Holding
Account Administrator roles

Role Context User Roles Main Tasks Role in CSC Role in CCW

Smart Account Smart Account • Add users • View and approve Smart Licensing Agreement • None
Management Approver • Authority to bind the company to license agreements
• View Account properties
• Add/delete Smart Account Approvers and Administrators
Smart Account • Account Properties • View and approve Smart Licensing Agreement (upon accepting • None
Administrator becomes Approver)
• Edit Account properties
• License Management in SSM
• Add/delete Smart Account Approvers and Administrators
Holding Account Holding Account • Administer Account Organization and Users • Edit Account properties • None
Management Administrator • Create Virtual Accounts • Add/Delete Holding Account Administrators, Holding Virtual
• Add users to account Account Administrators, Holding Account Order Management
Users, Holding Virtual Account Order Management users
• Add/Delete/Edit Holding Virtual Accounts
Holding Virtual • Manage specific Virtual Account. Does not • View Account properties • None
Account Administrator have access to overall account • View Virtual Accounts
• View users of Holding Accounts
• Add/Delete Virtual Account Administrators and Holding Virtual
Account Order Admin Users (for that specific virtual account)
• Set Mail Notifications related to order provisioning
CCW Order Holding Account • Search and View Orders assigned to the • View Account properties • View the Holding Account and Holding Virtual
Management Order Administrator account (including Virtual Accounts) • View all Virtual Accounts Account Orders in CCW.
• Re-assignment of Smart Account in CCW • Set Mail Notifications related to order provisioning • Modify assignment of Smart accounts in CCW
Holding Virtual • Search and View Orders assigned to a • View Account properties • Modify assignment of Smart accounts for Orders
Account Order specific Virtual Account • View specific Virtual Accounts assigned to the specific Virtual account in CCW.
Administrator • Re-assignment of Smart Account in CCW • Set Mail Notifications related to order provisioning • Set Mail Notifications for which they are a member
for the specific Virtual Account of the Virtual Account.

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Holding Smart Account Roles


Account Creator is automatically
provided the Smart Account
Administrator and Holding
Account Administrator roles

Role Context User Roles Main Tasks Role in CSC Role in SSM

Smart Account Smart Account • Approve Cisco Agreements and Add users • View and approve Smart Licensing Agreement • None
Management Approver • Authority to bind the company to license agreements
• Edit Account properties
• Add/delete Smart Account Approvers and Administrators

Smart Account • Approve Cisco Agreements and Add users • View and approve Smart Licensing Agreement (upon accepting • None
Administrator Administrator becomes Approver)
• Edit Account properties
• License Management in SSM
• Add/delete Smart Account Approvers and Administrators

Smart Licensing Smart Licensing • Administer Account Organization and Users • View and approve agreements • View and approve agreements
Administrator • Manage license inventory of overall account • View Account properties • Add/Delete/Edit Virtual Accounts
• Create Virtual Accounts • Add/Delete Smart Licensing Administrators and Smart Licensing • Takes action on Alerts
• Add users to account Virtual Account Administrators • Generate tokens for all Virtual Accounts to
*If partner is managing the entire account on your • Add/Delete/Edit Virtual Accounts register products
behalf, provide them with this role • Transfer product instances and licenses across
virtual accounts
• View logs, history and reports
• Set Mail Notifications
• Manage satellites and sync collectors

Smart Licensing Virtual • Manage specific Virtual Account. Does not have • View Account properties • View Virtual Accounts
Account Administrator access to overall account • Add/Delete Smart Licensing Virtual Account Administrators for their • Takes action on Alerts for specific Virtual Accounts
• Manage license inventory of specific Virtual specific Virtual Accounts • Generate tokens for specific Virtual Accounts to register
Account • Generate tokens for their Virtual Accounts in SSM products
• Transfer product instances and licenses across Virtual Accounts tor • Transfer product instances and licenses across virtual
*If partner is managing on specific Virtual Accounts which they are a member in SSM accounts they own
on your behalf, provide them with this role • Register products and manage satellites, sync collectors for Virtual • View logs, history and reports for specific Virtual
account for which they are a member in SSM Accounts
• Set Mail Notifications • Set Mail Notifications
• Manage satellites and sync collectors

Account Management for Customer Smart Accounts is done within CSC and License management and activation is done in SSM
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Cisco Software Central (CSC)


Manage Holding Smart Accounts – Notification Settings

1 Edit email notification settings for when orders are provisioned to the Holding Smart Account

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Cisco Software Central (CSC)


Manage Holding Smart Accounts – Event Log

1 View all activity at the Smart Account level to have better visibility into the Smart Account.

2 Filter results by a specific date range, Event type (user management, virtual account management or Smart Account
management), or search by the user who took the action.

Note: License activity is not available in CSC. Go


to SSM for Smart Licenses or LRP for Classic
PAK based licenses
1

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Smart Account
Transaction Traceability

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Smart Account Transaction Traceability


View History

You can now view Smart Account transactions in the 2 You can access Smart Account Historical details for
post-sale assignment page via a new “View History” both Customer and Holding Accounts.
link at the header and line levels.
1 Click View History at the Header level.

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Smart Account Transaction Traceability


View History

Smart Account Historical details are available also at the line level.

3 Click View History at the Line Level.

4 View Historical Information.

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Customer Support
Submitting Cases
Software Licensing Support
• Customers with Software Licensing issues/questions can open a case using standard Cisco processes:

Online Email Phone

Software Licensing Support Hours


• Monday – Friday: 8:00 am – 5:00 pm (US PT)

Product Support
• Technical Assistance Center (TAC)
• Customers can contact TAC for product support issues & questions using existing Cisco processes

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Prime Migration to
Cisco DNA Center

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Cisco DNA Center and


Prime Paradigms

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Configuration - Traditional Network Management


vs Intent Based

Traditional Management Intent Based Automation

Provisioning is achieved using Templates and


Configuration Groups

Configuration Templates are mostly customer provided Abstract services normalized across device types
CLIs pushed via management console Pushes Cisco CVD best practices

Manual failure recovery via another Maintain profile versions with In-built transactionality
CLI template Capability to roll back on failure

Day 0 and Day N updates via multiple Simplified Day 0/N updates via settings and profiles at
CLI template or composite templates site/regional level

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SWIM - Traditional Network Management vs


Intent Based

Traditional Management Intent Based Automation

Separate Software Update Workflows for Wired and


Wireless devices
No concept of image Standardization of software by Network device role,
standardization device type and location
Limited set of Pre Checks that cannot Pre and Post check Validations provide
be customized seamless updates
No support for Software Patching capabilities to reduce downtime during
Image Patches software upgrades
Compliance of Images is done by manually Automatic Compliance and Integrity Checks
creating the scripts to be executed for Images

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Streaming Telemetry vs. SNMP/Legacy Polling

Traditional Telemetry Streaming Telemetry


SNMP/Legacy data Intent-based
pull methods Wireless Infrastructure

Pull based data import Push based data export

CPU overhead with data crawlers Low CPU overhead

Data intensive without optimizations Optimized for Data export (KPI, Events)

No real time notification and false alarms Notification send seconds after change

Min polling has too many black holes Reduced delay in management data

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Alarms vs. Insights

Traditional Telemetry Streaming Telemetry


SNMP/Legacy data Intent-based
pull methods Wireless Infrastructure

Raw info – need expert to understand Very descriptive with explanation of the issue

Every event generates an alarm Alarm and false positive suppression

Many alarms for the same root cause Correlated insights with root cause analysis

No guidance about how to resolve alarm Suggested actions based on expert knowledge

No correlation with affected users Clear indication of affected users and locations

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Migration Scenarios

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Deployment with Prime and Cisco DNA Center

Cisco® Catalyst® 9400 Series Cisco® Catalyst® 9400 Series

• Cisco DNA Center is used for • Run Cisco DNA Center and Prime together
Day 0 and Day 2 in the network

• One time migration from Prime to Cisco • Cisco DNA Center is used for Automation or
DNA Center Assurance or both for parts of the network

There is only one system that will make changes to the network

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Migration Scenarios

Full Migration from Prime to Cisco DNA Center

Prime and Cisco DNA Center Co-existence

• Cisco DNA Center on Assurance Mode PI = R/W, Cisco DNA Center = RO

• Cisco DNA Center on Automation + Assurance Mode PI = RO, Cisco DNA Center = R/W

• Cisco DNA Center on Automation Mode PI = RO, Cisco DNA Center = R/W

There is only one system that will make changes to the network

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Full Migration: Prime to Cisco DNA Center


Prime Cisco DNA Center

Devices Devices
One time migration to
Maps Cisco DNA Center Maps

CMX Settings CMX Settings

ISE Mapping ISE Mapping

Groups/Sites Groups/Sites

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1. Assurance in Cisco DNA Center and


Config in Prime
Prime Cisco DNA Center

Devices Devices

Maps Maps
Select WLC –
Identify the Sites
CMX Settings Migrate to Cisco CMX Settings
Managed by WLC
DNA Center

ISE Mapping ISE Mapping

Groups/Sites Groups/Sites

WLC is RO in Cisco DNA Center


SNMP and Traps WSA Data
• Reports • Maps synced from Prime for
• Configuration of WLC selected sites
• Update of Maps • Issues and resolution in
• Rogue Cisco DNA Center
• Compliance • Sensor and Proactive
troubleshooting

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2. Assurance and Automation in Cisco DNA Center


Prime Cisco DNA Center

Devices Devices

Maps Maps
Select WLC –
Identify the Sites
CMX Settings Migrate to Cisco CMX Settings
Managed by WLC
DNA Center

ISE Mapping ISE Mapping

Groups/Sites Groups/Sites

WLC is RO in Prime SNMP and Traps WSA Data


• Reports • Automated Deployment
• Rogue • Issues and resolution in DNAC
• Maps synced from Cisco DNA • Sensor and Proactive
Center for migrated sites troubleshooting
• Cannot push changes to WLC or • Maps and AP Placement
AP’s managed by Cisco DNA Center

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3. Automation in Cisco DNA Center and


Monitoring with Prime
Prime Cisco DNA Center

Devices Devices

Maps Maps
Select WLC –
Identify the Sites
CMX Settings Migrate to Cisco CMX Settings
Managed by WLC
DNA Center

ISE Mapping ISE Mapping

Groups/Sites Groups/Sites

WLC is RO in Prime SNMP and Traps


• Reports • Automated Deployment
• Rogue • Software Update
• Maps synced from DNAC for • Day 2 Changes
migrated sites • Maps and AP Placement
• Troubleshooting from Prime

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Updated slide

Gaps

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Lifecycle Management:
Prime Infra vs Cisco DNA Center
Updated slide

Feature Prime Infra Cisco DNA Center Comments


Discovery and Inventory Cisco DNA Center supports CDP,LLDP and IP range based discovery only

Device Groups and Port Groups Port Groups will be available in the upcoming release of Cisco DNA Center

Configuration Templates Network profiles and Template Editor is available in Cisco DNA Center

Configuration Archive Will be available in the upcoming release of Cisco DNA Center

Baseline/Configuration compliance Will be available in the upcoming release of Cisco DNA Center

Software Image Management Cisco DNA Center supports SMU Upgrade and Image compliance

Wired Topology

Plug and Play

ISE and CMX Integration

Cisco DNA Spaces Integration

CLI preview Will be available in the upcoming release of Cisco DNA Center

Reporting Limited Reports in Cisco DNA Center

SDA

Proactive Sensor Testing

Third Party Device support Multivendor Device Pack SDK support is in roadmap for Cisco DNA Center

Integration with ITSM (ServiceNow)

IPAM Integration (Infoblox/BlueCat)

Tableau Integration for Reports

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Equivalent support Limited Support Roadmap Not Supported
TOC

Assurance Management:
Prime Infra vs Cisco DNA Center
Updated slide

Feature Prime Infra Cisco DNA Center Comments


Device Health Monitoring

Interface Health Monitoring

Performance Monitoring

Alarms and Events Cisco DNA Center reports issues and correlated Insights

Issues, Suggested Actions and Remediation Cisco DNA Center uses AI Network Analytics and Machine Learning

Syslogs Certain syslogs are shown. Full support is in roadmap

Path trace

Wireless heatmaps for troubleshooting

Real Time Client and Application Data

Rogue Management and Detection

wIPS

Application Visibility and Control

Real Time Troubleshooting

360 views

Application performance Monitoring

End User Experience Monitoring

Application Policies

Device Health Monitoring

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Equivalent support Limited Support Roadmap Not Supported
TOC

System and Platform:


Prime Infra vs Cisco DNA Center
Updated slide

Feature Prime Infra Cisco DNA Center Comments


On Premise – Virtual Machine VM deployment is in roadmap for Cisco DNA Center

On Premise –Hardware Appliance

Cloud Deployment

High Availability

North Bound APIs

Backup and Restore/Disaster Recovery

Operation Center (Manager of Manger) Roadmap Feature for Cisco DNA Center

Smart Licensing

IPv6 Support

Audit logging

RBAC

Device Support

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Equivalent support Limited Support Roadmap Not Supported
TOC

Gradual migration from Prime to Cisco DNA Center

Cisco DNA Center Cisco DNA Center Cisco DNA Center Cisco DNA Center

Assurance for Automation and Automation for Automation and


some part of Assurance for part part and Assurance for full
network of network Assurance for full network
network

Prime Prime Prime Prime

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