Cisco Email & Web Security Ordering Guide

Ordering Guide
Cisco Email and Web Security

Ordering Guide
November 2013
This ordering guide for select Cisco Email and Web Security offerings is for public use. Any questions or comments
should be sent to:
Americas—ironport-integration-channel-questions-americas@cisco.com
EMEAR—ironport-integration-channel-questions-emear@cisco.com
APJC—ironport-integration-channel-questions-apjc@cisco.com
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Contents
Introduction .............................................................................................................................................................. 3
Audience ............................................................................................................................................................... 3
Scope .................................................................................................................................................................... 3
New Email and Web Security Product Names ....................................................................................................... 4
Understanding the Offerings .................................................................................................................................. 5
Physical Appliances .............................................................................................................................................. 6
Cisco SMARTNet Service ..................................................................................................................................... 7
Software Subscription Licenses ............................................................................................................................ 8
FIPS-Compliant Products.................................................................................................................................... 14
Software License Agreements and Accessories ................................................................................................. 14
Understanding the Ordering Process .................................................................................................................. 16
High-Level Summary of a Cisco Email and Web Security Price List Transaction ............................................... 18
Cisco Commerce Workspace (CCW) .................................................................................................................. 18
Cisco Service Contract Center (CSCC) .............................................................................................................. 20
Cisco Software Fulfillment and Infrastructure Technology (SWIFT) Tool ............................................................ 21
Placing an Order .................................................................................................................................................... 22
Quote-to-Deployment Process for Cisco Price List ............................................................................................. 22
Try and Buy (TAB) .............................................................................................................................................. 22
Post-Order Process ............................................................................................................................................ 23
End of Evaluation and Additional Resources ..................................................................................................... 24
Appendix A: All Part Numbers .............................................................................................................................. 25
Appendix B: Example Quotes ............................................................................................................................... 52
Email Security Order ........................................................................................................................................... 52
Web Security Order ............................................................................................................................................ 53
Appendix C: Additional Information..................................................................................................................... 54
Encryption Orders Placed in Russia ................................................................................................................... 54
Delivery Mode ..................................................................................................................................................... 54
China Hardware PIDs ......................................................................................................................................... 54
Fiber Hardware ................................................................................................................................................... 55
Cloud Email Ordering .......................................................................................................................................... 55
Introduction
The ordering guide is designed to help Cisco Field, partners, and distributors order Cisco Email and Web Security
solutions. This guide will help you:
● Understand Cisco Email and Web Security products and service offers
● Understand specific Cisco Email and Web Security Global Price List (GPL) offers and identify the right ones
for your customers
● Ensure the right quantities and types of SKUs are purchased to minimize the risk of order rejection
● Provide information on the end-to-end quote-to-fulfillment process in Cisco Commerce Workspace (CCW)
and Cisco Services Contract Center (CSCC) for these offers.
Audience
This ordering guide is intended for Cisco partners and distributors qualified to sell Cisco Email and Web Security
products and services on the Cisco Price List.
Scope
This ordering guide provides information about quoting, ordering, and pricing for Cisco Email and Web Security
products and services available on the Cisco Price List.
Note: Descriptions of Cisco Email and Web Security solutions are available at:
www.cisco.com/en/US/products/hw/vpndevc/products.html.
Note: Any order for the service will be subject to the detailed terms and conditions set out therein.
New Email and Web Security Product Names
As of September 12, 2012, Cisco renamed its email and web security products to remove the IronPort and
ScanSafe names in favor of more straightforward and descriptive names that reflect the deployment method (Table
1).
Table 1. Cisco Email and Web Security Product Naming
Previous Product Names New Product Names
Email Security Cisco IronPort Email Security Appliance Cisco Email Security Appliance (ESA)
Cisco Email Security Virtual Appliance (ESAV)
Cisco IronPort Encryption Appliance Cisco IronPort Encryption Appliance*

(EOL, no new Cisco manufacturing)
Cisco IronPort Cloud Email Security Cisco Cloud Email Security
Cisco IronPort Hybrid Cloud Email Security Cisco Hybrid Email Security
Cisco IronPort Managed Email Security Cisco Managed Email Security

Web Security Cisco IronPort Web Security Appliance Cisco Web Security Appliance (WSA)
Cisco Web Security Virtual Appliance (WSAV)
Cisco ScanSafe Cloud Web Security Cisco Cloud Web Security
Security Management Cisco IronPort Security Management Appliance Cisco Content Security Management Appliance (SMA)
Cisco Content Security Management Virtual Appliance (SMAV)
Understanding the Offerings
Cisco Email and Web Security solutions encompass three different platforms (web security, email security, and
security management). There are also three different offer categories across each of these platforms (physical
®
hardware appliances, software subscriptions including software support, and Cisco SMARTnet hardware support).
Figure 1 shows an overview of the offerings.
Figure 1. Cisco Email and Web Security Overview
Table 2 lists Cisco Email and Web Security product lines that are available through Cisco Price Lists.
Table 2. Cisco Email and Web Security Offerings
Product Name Description
Cisco Web Security Cisco Web Security offerings keep malware off your network and more effectively control and secure
web usage.
Cisco Web Security Appliances include the following components:
● Web Security Appliance hardware, including Cisco Web Security Appliance S170, S370, S380, S670, and
S680 appliances
● Web Security software subscription bundles and a-la-carte offerings, including Cisco Software Support
● Cisco SMARTnet Services for Web Security Appliance
Cisco Email Security Cisco Email Security offerings provide protection against email threats, minimize downtime associated with
email-borne malware, simplify administration of corporate mail systems, and reduce the burden on technical
staff while offering insight into mail system operation.
Cisco Email Security Appliances include the following components:
● Email Security Appliance hardware, including Cisco Email Security Appliance C170, C370, C380, C670,
C680 and X1070 appliances
● Email Security software subscription bundles and a-la-carte offerings, including Cisco Software Support
● Cisco SMARTnet Services for Email Security Appliance
Cisco Content Security Cisco Content Security Management offerings provide a single management interface for Cisco Email and
Management Web Security Appliances. By providing a single location to centralize email reports and spam quarantines as
well as manage web security and Cisco data loss prevention (DLP) policies, the Cisco Content Security
Management Appliance provides valuable functions for email and web administrators.
Cisco Content Security Management Appliances include the following components:
● Security Management Appliance hardware, including Cisco Security Management Appliance M170, M380,
M670, M680, and M1070 appliances
● Security Management software subscription bundles and a-la-carte offerings, including Software Support
● Cisco SMARTnet Services for Security Management Appliance
Physical Appliances
Cisco offers the Email and Web Security hardware appliances listed.in Table 3.
Table 3. Email and Web Security Appliances
Appliance Type Deployment* Appliance Name Description
Cisco Email Small Businesses and ESA-C170-K9 ESA C170 Email Security Appliance with Software
Security Branch Offices ESA-C370-K9 ESA C370 Email Security Appliance with Software
Midsize Offices ESA-C380-K9 ESA C380 Email Security Appliance with Software
ESA-C670-K9 ESA C670 Email Security Appliance with Software
Large Enterprises and ESA-C680-K9 ESA C680 Email Security Appliance with Software
Service Providers (SP) ESA-C680-LKFP-K9 ESA C680 Email Security Appliance with Locking Faceplate
ESA-X1070-K9 ESA X1070 Email Security Appliance with Software
Cisco Web Small Businesses and WSA-S170-K9 WSA S170 Web Security Appliance with Software
Security Branch Offices
Midsize Offices WSA-S370-K9 WSA S370 Web Security Appliance with Software
WSA-S380-K9 WSA S380 Web Security Appliance with Software
Large Enterprises and WSA-S670-K9 WSA S670 Web Security Appliance with Software
SPs WSA-S680-K9 WSA S680 Web Security Appliance with Software
WSA-S680-LKFP-K9 WSA S680 Web Security Appliance with Locking Faceplate
Cisco Security Small Businesses and SMA-M170-K9 SMA M170 Security Management Appliance with Software
Management Branch Offices
Midsize Offices SMA-M380-K9 SMA M380 Security Management Appliance with Software
SMA-M670-K9 SMA M670 Security Management Appliance with Software
Appliance Type Deployment* Appliance Name Description
Large Enterprises and SMA-M680-K9 SMA M680 Security Management Appliance with Software
SPs SMA-M680-LKFP-K9 SMA M680 Security Management Appliance with Locking Faceplate
SMA-M1070-K9 SMA M1070 Security Management Appliance with Software
*Sizing will vary based on a number of factors not limited to deployment configurations, software feature sets, and policies. Work
closely with your customers to understand the specific hardware and performance needs of their Cisco Email and Web Security
deployments.
Cisco SMARTNet Service

Customers will have the option to purchase the Cisco SMARTnet Service for Email and Web Security Appliances.
The Cisco SMARTnet Service gives customers access to a wealth of Cisco support tools and expertise, providing
them with greater network availability and performance while reducing operating costs. The service provides:
● Fast support from experts: Connect directly to the Cisco Technical Assistance Center (TAC), staffed by
thousands of certified Cisco professionals who have experience diagnosing the toughest problems.
● Online self-help support: Access extensive 24-hour support resources through Cisco’s online knowledge
base, communities, resources, and tools.
● Smart, proactive diagnostics: Gain critical insight with the embedded Cisco Smart Call Home feature,
which offers detailed diagnostics and immediate alerts on enabled network devices.
● Ongoing operating system updates: Access new OS features, including both minor and major OS
releases, with the latest operating system software updates within your licensed feature set.
● Rapid hardware replacement: Get the coverage you need for each device with flexible hardware
replacement options, including next-business-day (NBD) advance replacement.
Please refer to Table 4 and the following link for more detailed information regarding Cisco SMARTnet Service:
http://www.cisco.com/en/US/products/svcs/ps3034/ps2827/ps2978/serv_group_home.html
Table 4. Cisco SMARTnet Service SKUs for Email and Web Security Appliances
Appliance Type Appliance SKU Cisco SMARTnet SKU
Cisco Email Security ESA-C170-K9 CON-SNT-C170-K9

ESA-C370-K9 CON-SNT-C370-K9
ESA-C370-NT-K9 CON-SNT-C370-K9
ESA-C670-NT-K9 CON-SNT-C670-K9
ESA-C680-LKFP-K9 CON-SNT-C680-LF
ESA-X1070-K9 CON-SNT-X1070-K9
ESA-X1070-NT-K9 CON-SNT-X1070-K9
ESA-X1070-FI-K9 CON-SNT-X1070-FI
Appliance Type Appliance SKU Cisco SMARTnet SKU
Cisco Web Security WSA-S170-K9 CON-SNT-S170-K9

WSA-S370-K9 CON-SNT-S370-K9
WSA-S370-NT-K9 CON-SNT-S370-K9
WSA-S670-NT-K9 CON-SNT-S670-K9
WSA-S680-LKFP-K9 CON-SNT-S680-LF
Cisco Security Management SMA-M170-K9 CON-SNT-M170-K9

SMA-M380-K9 CON-SNT-M380-K9
SMA-M670-NT-K9 CON-SNT-M670-K9
SMA-M680-LKFP-K9 CON-SNT-M680-LF
SMA-M1070-NT-K9 CON-SNT-M1070-K9
SMA-M1070-FI-K9 CON-SNT-M1070-FI
Software Subscription Licenses

Cisco Email and Web Security solutions provide a rich set of software features across the three main platforms.
These solutions provide software and software subscription support to customers and partners. Full descriptions
of each software feature offering are provided below, including a list of all of the major components of each
feature solution.
Purchase of a software feature license entitles a customer to activate and use those features on an associated
platform. For example, customers who buy a Cisco Email Security Inbound Bundle license are entitled to activate
all of the Inbound Bundle software features on any of the Cisco Email Security Appliances that they own. A later
section of this guide explains the process for ordering and activating these licenses. The process describing how to
associate licenses to a specific appliance(s) is also provided.
Note: Customers may purchase and activate software features for only an associated platform; for example,
they can run a Cisco Email Security software feature on an Email Security Appliance but not on a Cisco Web
Security or Management Security Appliance.
Additionally, all software subscription licenses include co-termed Cisco Software Application Support
contracts. Customers who purchase a subscription license are entitled to technical services for the term of
the software subscription.
Software Subcription Support

All Cisco Email and Web Security licenses include software subscription support. Packaged in the Cisco Email and
Web Security solutions, software subscription support is essential to keeping customers’ business-critical
applications available, secure, and operating at optimal performance. For the term of the software subscription
licenses, customers will receive timely, uninterrupted access to the latest software updates and major upgrade
releases that may contain significant architectural changes and new features and functionality. The software
subscription support will ensure that customers have the current Cisco Email and Web Security solution working to
protect their business. It also provides access to a wide range of online tools and communities that help customers
solve issues quickly, maximize business continuity, improve their competitiveness, and make the most of limited
resources through increased productivity.
This support entitles customers to the services listed below for the full term of the purchased software
subscription, including:
● Software updates and major upgrades that keep applications performing optimally at the most current
feature set
● Access to Cisco TAC for fast, specialized support
● Online tools to build and expand in-house expertise and boost business agility
● Collaborative learning for additional knowledge and training opportunities
The software subscription SKU includes software subscription and support. No additional SKUs or extra fees are
required to receive these services.
Term-Based Subscription Licenses

All software feature licenses are term-based subscriptions of 1, 3, or 5 years. Each software feature or feature set
has corresponding SKUs for the three term options. For example, if a customer desires the Email Security Inbound
Bundle feature set for a 3-year term, the appropriate SKU is the Email Security Inbound Bundle, 3-Year Software
subscription license. This SKU entitles the customer to the features listed in the description for the associated
bundle for a length of 3 years. Following the completion of the term, the licenses will be deactived unless they are
renewed for additional terms.
Quantity-Based Subscription License SKUs

The Cisco Email and Web Security portfolio uses tiered quantity-based pricing, with the user count entered as the
applicable quantity. Sales and partner representatives should work with customers to determine the correct sizing
for each customer deployment so that the approriate user count is selected for each license. Cisco Commerce
Workspace and Cisco Services Contract Center automatically select the appropriate SKU associated with the user
count that is entered. It then applies this associated price point to the entered quantity to generate a total price for
that particular SKU. For the Email Security Appliance, a user quanitity is equal to the number of unique mailboxes
desired. Each software SKU is appended with the user band identifier listed in Table 5.
Table 5. Quantity-Based SKUs
Quantity User Band / Set of SKUs to Use
100–199 Users S1
200–499 Users S2
500–999 Users S3
1,000–1,999 Users S4
2,000–2,999 Users S5
3,000–3,999 Users S6
4,000–4,999 Users S7
5,000–9,999 Users S8
10,000–19,999 Users S9
20,000–49,999 Users S10

50,000–99,999 Users S11
100,000–249,999 Users S12
Quantity User Band / Set of SKUs to Use
250,000–499,999 Users S13

500,000–999,999 Users S14
More than 1,000,000 users S15
Figure 2 presents an example of a software subscription license SKU and provides a description of the
standard nomenclature.
Figure 2. Example of a Cisco Email Security Premium Bundle SKU
Tables 6, 7, and 8 list Cisco Email Security, Web Security, and Content Security Management software offerings,
respectively.
Table 6. Email Software Offerings
Bundles Description Top Level SKU
Cisco Email Security Inbound Protects an organization’s mailboxes against spam, viruses, and targeted attacks ESA-ESI-LIC=
(Anti-Spam + Anti-Virus + Outbreak Filters); includes license for Email Security Virtual
Appliance (ESAV)
Cisco Email Security Outbound Helps satisfy compliance requirements by providing easy-to-use encryption and DLP ESA-ESO-LIC=
solutions. (DLP + Encryption); includes license for Email Security Virtual Appliance
(ESAV)
Cisco Email Security Premium Combines Inbound and Outbound protection to provide a complete email security ESA-ESP-LIC=
solution (Inbound + Outbound); includes license for Email Security Virtual Appliance
(ESAV)
Bundle Features
Anti-Spam Uses conventional techniques and innovative context-sensitive detection technology ESA-AS-LIC= *
to eliminate a diverse range of known and emerging email threats
Anti-Virus (Sophos) Offers industry-leading, high-performance virus scanning ESA-SO-LIC= *
Outbreak Filters Offers the latest email security innovation for next-generation threat prevention for ESA-OF-LIC= *
threats that are hard to detect; the industry’s first custom-built engine dedicated to
blocking targeted attacks using three major elements: Targeted Attack Heuristics,
Dynamic Quarantine, and Cloud Web Redirect
Data Loss Prevention Delivers high-performance, comprehensive DLP—helping prevent leaks, enforce ESA-DLP-LIC= *
compliance, and protect brand and reputation
Encryption Meets compliance requirements for email encryption and delivers powerful new email ESA-ENC-LIC-K9-
control features in easy-to-use, broad-reaching form PID= *
A-la-Carte Offerings
Cloudmark Anti-Spam Offers technology for high-performance, accuracy-tolerant environments ESA-CLM-LIC=
Image Analyzer Detects illicit content in incoming and outgoing email, allowing customers to identify, ESA-IA-LIC=
monitor, and educate offending users
McAfee Anti-Virus Offers McAfee Anti-Virus scanning technology ESA-MFE-LIC=

Intelligent Multi-Scan Provides multiple combined anti-spam technologies to take advantage of Cisco Anti- ESA-IMS-LIC=
Spam for high levels of accuracy
Included with all Bundles and a-la-Carte Offerings

Email Security Virtual A Cisco Email Security Virtual Appliance (ESAV) license that can be applied to any All bundles & a-la-
Appliance (ESAV) Web Security Virtual Appliance image in the Cisco Software Download Center. The carte offerings.
license can be applied to as many images as needed.
*Email bundle features can also be ordered as a la carte options.
Note: The Email Centralized Management feature allows administrators to manage and configure multiple
appliances at the same time without purchasing additional hardware. This feature is included as part of the Email
Security Appliance software subscription bundles. For a la carte licenses, the Centralized Management feature is
not included and needs to be ordered separately. Do note that the a la carte Centralized Management license is
Free of Charge (FoC).
If the customer currently has a valid contract and valid term license that does not contain the CM feature they can
request the CM feature through cisco.com/go/licensing.com and they will receive a CM license co-termed with their
existing license.
Table 7. Web Software Offerings

Cisco Web Security Essentials Provides protection and control of an organization’s web traffic using URL filtering, WSA-WSE-LIC=
reputation, and application visibility and control technologies (Web Usage Controls +
Web Reputation+ Software Subscription Support); includes license for Web Security
Virtual Appliance
Cisco Web Security Premium Combines URL filtering defense with deep content scanning (Web Usage Controls + WSA-WSP-LIC=
Web Reputation + Sophos Anti-Malware + Webroot Anti-Malware + Software
Subscription Support); includes license for Web Security Virtual Appliance
Cisco Web Security Anti- Combines Cisco Web Reputation with deep content scanning (Web Reputation + WSA-WSM-LIC=
Malware Sophos Anti-Malware + Webroot Anti-Malware + Software Subscription Support);
includes license for Web Security Virtual Appliance
Bundle Features
Web Usage Controls (WUC) Provides industry-leading visibility into and protection from web use violations through Bundle SKU only *
a combination of list-based URL filtering and real-time dynamic categorization
Web Reputation (WREP) Uses pattern-based assessment techniques and fine-grained per-object scanning Bundle SKU only *
capabilities to provide dynamic analysis and protection against sophisticated blended
threats
Sophos Anti-Malware Offers award-winning malware scanning protection against known and unknown Bundle SKU only *
threats using its Genotype and Behavioral Genotype Protection
Webroot Anti-Malware Performs request- and response-side scans and identifies existing and new threats by Bundle SKU only *
accessing databases that intelligently scan millions of sites daily
McAfee Anti-Malware Includes both virus and malware signature scanning and can perform both signature- WSA-AMM-LIC=
and heuristics-based scanning
Included with all Bundles and A-la-Carte Offerings
Web Security Virtual Appliance A Cisco Web Security Virtual Appliance (WSAV) license that can be applied to any All bundles and a la
(WSAV) Web Security Virtual Appliance image in the Cisco Software Download Center; the carte offerings.
license can be applied to as many images as needed
Instructions for customers and partners to generate their virtual appliance license after
their order has been processed are here:
http://www.cisco.com/en/US/prod/collateral/vpndevc/ps10142/ps10164/data_sheet_C
78-727788.html
*Individual features that can be ordered only as part of one of the three available software bundles.
Table 8. Content Security Management Software Offerings
Cisco Email Security Management Provides centralized reporting, message tracking, and quarantines SMA-EMGT-LIC=
across multiple Email Security Appliances (Email Reporting + Tracking
+ Centralized Quarantines)
Cisco Web Security Management Provides centralized management and reporting across multiple SMA-WMGT-LIC=
Web Security Appliances (Web Reporting + Web Policy and
Configuration Management)
Bundle Features
Email Reporting Provides concise scenario-based reports to help administrators Bundle SKU only *
troubleshoot and keep tabs on their message flows
Email Message Tracking Helps administrators track the flow of individual email messages Bundle SKU only *
Email Centralized Quarantines Helps end users and administrators manage their quarantines Bundle SKU only *
Web Reporting Gives managers visibility and insight into current operational data to help Bundle SKU only *
them refine policies, plan infrastructure, and measure productivity
Web Policy and Configuration Management Provides the web administrator with a single location to define and Bundle SKU only *
publish policies to multiple Web Security Appliances
Advanced Web Security Reporting Provides advanced Splunk-based reporting capabilities across multiple SMA-WSPL-LIC=
Web Security Appliances for organizations with high traffic and storage
needs. Please note that this SKU does NOT include a Configuration &
Policy Management license for the SMA. It only includes a license for
Splunk-based Advanced Web Security Reporting, an off-box reporting
tool.
Please note that this license has a data limit of 2 MB per user per day.
For example, if a 2000 user license is ordered, then 4 GB of data can be
processed per day (4 GB = 2000 users * 2 MB/ user / day). If your
customer has higher traffic or larger data needs, please ensure they
order a larger license for the amount of data they need to process.
Table 9 lists email encryption renewals for Cisco Email Security software.
Table 9. Email Encryption Renewals
Email Encryption*
Email Encryption License for Provides envelope encryption capabilities on the encryption appliance CCS-CEE-LIC=
Encryption Appliances
Email Encryption and Public Provides envelope encryption and public key encryption capabilities on the encryption CCS-CEEPK-LIC=
Key Encryption License for appliance
Large Attachment Handling Provides the ability to send email messages with large attachments CCS-LFILE-LIC=
License for Encryption
Appliances
Secure Mailbox License for Provides pull encryption capabilities to host encrypted messages for recipients CCS-SMAIL-LIC=
Email Encryption License for Provides envelope encryption capabilities for large email volumes. Renewal Email
CCS-BE-S1-LIC=
System-Generated Bulk Email Encrypt Bulk Email 1YR License, 100K-250K Mgs
CCS-BE-S2-LIC=
System-Generated Bulk Email Encrypt Bulk Email 1YR Lic Key, 250K-500K Mgs
CCS-BE-S3-LIC=
System-Generated Bulk Email Encrypt Bulk Email 1YR License, 500K-1M Mgs
CCS-BE-S4-LIC=
System-Generated Bulk Email Encrypt Bulk Email 1YR Lic Key, 1M-2.5M Mgs
CCS-BE-S5-LIC=
System-Generated Bulk Email Encrypt Bulk Email 1YR License, 2.5M-10M Mgs
CCS-BE-S6-LIC=
System-Generated Bulk Email Encrypt Bulk Email 1YR License, 10M-50M Mgs
CCS-BE-S7-LIC=
System-Generated Bulk Email Encrypt Bulk Email 1YR Lic Key, 50M+ Mgs
*Offered only as renewals to current email encryption customers.
FIPS-Compliant Products
All Cisco Email and Web Security appliance offerings provide Federal Information Processing Standards (FIPS)
Level I compliance through the software-based Cisco Common Crypto Module (C3M). A FIPS-compliant mode is
selectable within the GUI of the AsyncOS® operating system. Cisco no longer sells hardware-based FIPS
appliances. Cisco Email and Web Security customers requiring FIPS Level I compliance should select from the
standard appliance offerings listed in this guide (WSA-S670-K9, etc.).
Software License Agreements

The Cisco End-User License agreement (EULA) and the Cisco Email and Web Security supplemental End-User
License agreement (SEULA) are provided with each software license purchase. The documents are available at
the following links:
● Cisco EULA: http://www.cisco.com/en/US/docs/general/warranty/English/EU1KEN_.html

● Cisco SEULA: http://www.cisco.com/web/about/doing_business/legal/service_descriptions/related.html
Accessories
The Cisco Email and Web Security offerings include numerous accessories that are either required for basic
functions (for example, power cords) or optional based on specific needs of the customer (locking faceplate, for
example). Some accessories are offered as spares—products that can be ordered as standalone items. These
spares might be ordered for replacements, supplements to the current product, or backup spare parts.
Configurable accessories are ordered as part of a hardware appliance configuration in Cisco Commerce
Workspace. For example, an order can be placed for a Cisco Email Security Appliance C370, and a country-
specific power cord can be selected as part of the overall conifguration. After an order is complete, the appliance
and the configured cord will both be shipped.
Tables 10 and 11 list spare and configurable accessories, respectively.
Table 10. Spare Accessories
Cisco Email and Web Security Accessories (Spare)
Product Part Number
Content Security Cable Management Arm for x70 Models CCS-CABLE-MGMT=
Content Security AC Power Supply for x70 Models CCS-PWR-AC-870W=
Cisco Content Sec AC Power Supply 650W for x80 Appliance CCS-PWR-AC-650W=
Cisco Content Sec DC Power Supply 900W for x80 appliance CCS-PWR-DC-930W=
Content Security Platform Rails for x170, 4 Post Racks, Square Hole CCS-RAILS-170=
Content Security Platform Rails for 4 Post Racks, Square Holes CCS-RAILS-4SQ=
Cisco Content Security Spare Rail Kit CCS-RAIL=
Cisco Content Security x170 Bracket for 2 Post Racks CCS-170-BRACKETS=
450-GB HD for WSA S370 and S670 (R710 Model) WSA-HD-450GB=
Content Security 250-GB HD for ESA C170, SMA M170, WSA S170 CCS-HD-250GB=
Content Security 300-GB HD for ESA Cx70, X1070, SMA M670 CCS-HD-300GB=
SMA 600-GB HD for M1070 SMA-HD-600GB=
Cisco Content Security 600GB hard drive for x80 appliances CCS-HD-600GB=
Cisco Content Security 300GB hard drive for x80 appliances CCS-HDD-300GB=
Cisco Content Security Hard Drive Blank Slot Cover for x80 CCS-HD-BLANK=
Appliances
Replacement Key for ESA C680 locking faceplate appliance ESA-C680-KEY=
Replacement Key for WSA S680 locking faceplate appliance SMA-M680-KEY=
Replacement Key for SMA M680 locking faceplate appliance WSA-S680-KEY=
Table 11. Configurable Accessories
Cisco Email and Web Security Accessories
Product Part Number
Power Cord, 110V CAB-AC

Power Cord, China CAB-ACC
Power Cord, Italian CAB-ACI
Power Cord, UK CAB-ACU

Power Cord, Australia CAB-ACA
Power Cord, Switzerland CAB-ACS
Power Cord, Argentina CAB-ACR
Cisco Email and Web Security Accessories
Product Part Number

Power Cord, India CAB-IND
Power Cord, Japan CAB-JPN
Content Security 250-GB HD for ESA C170, SMA M170, WSA S170 CCS-HD-250GB-
Content Security AC Power Supply for ESA, WSA, SMA x70 Models CCS-PWR-AC-870W-
Content Security 300-GB HD for ESA Cx70, X1070, SMA M670 CCS-HD-300GB-
SMA 600-GB HD for M1070 SMA-HD-600GB-

450-GB HD for WSA S370 and S670 (R710 Model) WSA-HD-450GB-
WSA 4-Port 10/100/1000 Interface Card, RJ-45 WSA-4GE-CU
Content Security 2-Port GE Fiber Interface CCS-2GE-FI

Standard Mechanical Faceplate for M1070 SMA-STD-FPLT
SMA Locking Faceplate for M1070 SMA-M1070-FPLT
Power Cord, 125VAC 13A NEMA 5-15 Plug, North America CAB-9K12A-NA
AC Power Cord, NEMA L6-20 - C13, 2M/6.5ft CAB-AC-L620-C13
SFS Power Cord - 250V, 10A – Argentina SFS-250V-10A-AR
Power Cord, 250VAC 10A 3112 Plug, Australia CAB-9K10A-AU
SFS Power Cord - 250V, 10A – PRC SFS-250V-10A-CN
Power Cord, 250VAC 10A CEE 7/7 Plug, EU CAB-9K10A-EU
SFS Power Cord - 250V, 10A , India SFS-250V-10A-ID
SFS Power Cord - 250V, 10A - Israel SFS-250V-10A-IS
Power Cord, 250VAC 10A CEI 23-16/VII Plug, Italy CAB-9K10A-IT
Power Cord, 250VAC 10A MP232 Plug, SWITZ CAB-9K10A-SW

Power Cord, 250VAC 10A BS1363 Plug (13 A fuse), UK CAB-9K10A-UK
Power Cord, 200/240V 6A North America CAB-N5K6A-NA
Power Cord 3PIN Japan CAB-JPN-3PIN

Power Cord Jumper, C13-C14 Connectors, 2 Meter Length CAB-C13-C14-2M
AC Power Cord - 250V, 10A – PRC CAB-250V-10A-CN
Power cord, C13 to C14 (recessed receptacle), 10A CAB-C13-C14-AC
Cabinet Jumper Power Cord, 250 VAC 10A, C14-C13 Connectors CAB-C13-CBN
Cisco Content Sec AC Power Supply 650W for x80 Appliance CCS-PWR-AC-650W
Cisco Content Sec DC Power Supply 900W for x80 appliance CCS-PWR-DC-930W
Cisco Content Sec 1-Port Gigabit Ethernet Interface Card CCS-1GE-FI
Cisco Content Sec 10-Port Gigabit Ethernet Interface Card CCS-10GE-FI
Cisco Content Security 600GB hard drive for x80 appliances CCS-HD-600GB
Cisco Content Security 300GB hard drive for x80 appliances CCS-HDD-300GB
Cisco Content Sec 1-Port 10/100/1000 Interface Card, RJ-45 CCS-1GE-CU
Understanding the Ordering Process

There are four main order processes for Cisco Email and Web Security offerings on the Cisco Price List:
● First-time order of hardware appliances and software feature licenses

● Renewal orders that include both hardware appliances and software feature licenses
● Renewal orders of software feature licenses only
● Follow-up orders of software feature licenses to add additional features or user counts to an appliance or
deployment of appliances
The following sections provide general information about the Cisco ordering process and explain the step-by-step
processes for ordering under each of these four ordering scenarios.
Figure 3. High-Level Summary of an Email and Web Transaction
High-Level Summary of a Cisco Email and Web Security Price List Transaction
Figure 4. Cisco Commerce Workspace (CCW) vs. Cisco Service Contract Center (CSCC)
Cisco Commerce Workspace (CCW) Cisco Commerce Contract Center (CSCC)

Appliances with Software and Technical Services Software Renewals and Contract Management
● Quote ● Quoting and oordering: Follow on and renewal of software
● Order subscription licenses and technical services
● Configure ● Contract management
● Deal registration
CCW CSCC
Initial purchase of Cisco Email and Web Security appliances, software, and technical services X
Add on additional licenses X X
Add on additional appliances X
Renewal of current licenses X
Renewal of additional licenses X
Renewal with additional licenses and purchase of additional appliances X (application) X (renewal
and licenses)
Search and manage contracts contract management actions X
Cisco Commerce Workspace (CCW)

The Cisco Commerce Workspace is the primary tool used for ordering Cisco Email and Web Security products
offered on the Cisco Price List. Three main steps are involved in creating an order in Cisco Commerce Workspace:
1. Creating a quick quote

2. Converting a quote to an order
3. Submitting an order
Figure 5. Initial Purchase of Appliances, Software, and Technical Services
1. Partner adds appliances, software, and technical services to configuration.

2. Partner will create a Deal or Quick Quote, depending on if they are requesting promotion pricing, special
pricing, or standard pricing.
3. Partner can configure items in Deal or Quick Quote space or import a previously created configuration.
4. Partner shares quote or deal with account manager for approval, unless they are using Standard Contractual
Pricing.
5. Partner converts the quote to an order or creates an order from a deal ID. Within the order space, the partner
will select the contract generation option and other preferences such as shipping/delivery.
6. Partner submits the order to complete the process.
Cisco Service Contract Center (CSCC)
The Cisco Service Contract Center (CSCC) is the primary tool used for ordering services, ordering follow-on
software subscription licenses, and processing renewals of Cisco Email and Web Security offerings available on
the Cisco Price List. Three main steps are involved in creating an order in CSCC—creating a quick quote,
validating the quote, and submitting an order. Partners will use the standard quoting process, while distributors
have the option of using the standard or quick quote functionality to create a quote in CSCC. Partners and
distributors will validate and save a quote once all software subscription licenses and services have been added
prior to ordering.
Ordering renewals is possible only in the Cisco Services Contract Center. The new Cisco Email and Web Security
offerings have undergone a change of pricing: Hardware is less expensive and software is more expensive than
the legacy IronPort hardware and software. The combined price for new orders is the same, but renewals will
require a non-standard discount to keep the former software price parity. To support the first renewal during
the integration, Cisco will provide a high-touch support model where Cisco will place the quote in CSCC and pass it
to the partner or distributor to place the order. The partner or distributor may also choose to process their own
quote after aOrder Service Agreement is created and the deal ID is approved and then raise a support case to
apply the discount before ordering.
Figure 6. Renew Software and Service Subscriptions (High-Level Workflow)
Cisco Software Fulfillment and Infrastructure Technology (SWIFT) Tool
The Cisco Software Fulfillment and Infrastructure Technology (SWIFT) Tool is a framework used for entitlement
and fulfillment of Cisco software licenses. Customers and partners use the tool for customer data entry and
activation of software subscription licenses. Customers and partners who successfully place an order for a
software subscription will receive a Claim Certificate with a Product Activation Key (PAK), which is entered in
SWIFT to provision licenses and associate them to a customer’s deployed appliances.
Placing an Order
Quote-to-Deployment Process for Cisco Price List
Before submiting an order, partners and salespeople should understand the quote-to-deployment process for Cisco
Email and Web Security products purchased through the Cisco Price List. Understanding this flow can help ensure
the fastest possible processing of orders and deployment for the customer.
Try and Buy (TAB)

The Try and Buy (TAB) process for Cisco Email and Web Security products generally matches the standard Cisco
Try and Buy process. Direct partners can select either Cisco or a distributor to fulfill the order. Indirect partners
must select a distributor to fulfill the order. A distributor ordering on behalf of a partner selects itself to fulfill the
order. Whoever places the order on Cisco (direct partner or distributor) must be enrolled in the TAB program using
the Partner Program Enrollment (PPE) tool. Direct customers can order TAB by going through their account
manager or PSS, but they must first be enrolled in the TAB program (C2A). After a customer is enrolled, the
account manager or PSS can create a nonstandard sale for the TAB order using the existing TAB process for
direct customers (Figure 7).
Figure 7. Try and Buy: Initial Order Process (High-Level Workflow)
Figure 8 shows a sample order.
Figure 8. Try and Buy Offering for Cisco Email and Web Security
Three Items are ordered:
1. Standard hardware PID and power cable accessories: The Try and Buy hardware selected should be the
same model as the hardware that the customer expects to run in its production deployment.
2. One Try and Buy software subscription SKU. (The four SKU options are listed in Table 12.)
Table 12. Try and Buy Software Subscription SKUs
Try and Buy SKU Description
ESA-ESP-90D Email Premium SW (AS+AV+OF+ENC+DLP) 90 Day License
WSA-WSP-90D Web Premium SW Bundle (WREP+WUC+AMAL) 90 Day License
SMA-EMG-90D Email Management SW Bundle 90 Day License
SMA-WMG-90D Web Management SW Bundle 90 Day License
3. The associated Try and Buy technical services SKU.
Note: The TAB software subscription and technical services SKUs can be ordered only as part of a bundle with
standard hardware.
Post-Order Process
If an evaluation license is ordered through a distributor, the distributor drop-ships the order. The order is shipped to
the customer and includes both the hardware and a physical license PAK.
Note: Under the full term or follow-up license ordering process, the customer receives the PAK by eDelivery.
This PAK is entered by the customer in the SWIFT Tool as part of the standard license activation process. At the
time of order, the invoice for the hardware and licenses is put on hold for 90 days. When activated, the license
remains activated for 90 days.
End of Evaluation
After this 90-day period, the customer must either keep the hardware unit and purchase a 1-, 3-, or 5-year license
using the standard ordering process or return the hardware using the standard Cisco return process. If the
hardware is not returned at the end of the evaluation period, the invoice is released to the customer for payment.
For more details regarding the Try and Buy process, including enrollment, ordering, and fulfillment, please visit:
http://wwwin.cisco.com/cisco/ops/gtmss/cvs/dlp/tab/-tab=0.
For support with Try and Buy, contact dlp-support@cisco.com or the respective account manager or PSS.
Additional Resources
Additional resources and documentation regarding the new ordering processes and product and service offerings
can be found here at http://www.cisco.com/web/about/ac49/ac0/ac1/ac259/web_security.html.
Appendix A: All Part Numbers
Tables 1 through 15 list part numbers for different Cisco Email and Web Security offerings.
Table 1. Email Security Software Subscription SKUs
Product Subscription SKU Description
Email Security Inbound Bundle ESA-ESI-1Y-S1 Email Security Inbound, 1 YR, 100–199 Users
1 Year SKUs
ESA-ESI-1Y-S2 Email Security Inbound, 1 YR, 200–499 Users
ESA-ESI-1Y-S4 Email Security Inbound, 1 YR, 1,000–1,999 Users

ESA-ESI-1Y-S12 Email Security Inbound, 1 YR, 100,00+ Users
3 Year SKUs



5 Year SKUs



Table 2. Email Security Outbound Software Subscription SKUs

Email Security Outbound Bundle ESA-ESO-1Y-S1 Email Security Outbound, 1 YR, 100–199 Users
1 Year SKUs
ESA-ESO-1Y-S2 Email Security Outbound, 1 YR, 200–499 Users

ESA-ESO-1Y-S4 Email Security Outbound, 1 YR, 1,000–1,999 Users


ESA-ESO-1Y-S12 Email Security Outbound, 1 YR, 100,000+ Users
3 Year SKUs


5 Year SKUs



Table 3. Email Security Premium Bundle Software Subscription SKUs

Email Security Premium Bundle ESA-ESP-1Y-S1 Email Security Premium, 1 YR, 100–199 Users
1 Year SKUs
ESA-ESP-1Y-S2 Email Security Premium, 1 YR, 200–499 Users

ESA-ESP-1Y-S4 Email Security Premium, 1 YR, 1,000–1,999 Users


ESA-ESP-1Y-S12 Email Security Premium, 1 YR, 100,000+ Users
3 Year SKUs


5 Year SKUs



Table 4. Web Security Essentials Bundle Software Subscription SKUs

Web Security Essentials Bundle WSA-WSE-1Y-S1 Web Security Essentials, 1 YR, 100–199 Users
1 Year SKUs
WSA-WSE-1Y-S2 Web Security Essentials, 1 YR, 200–499 Users

WSA-WSE-1Y-S4 Web Security Essentials, 1 YR, 1,000–1,999 Users


WSA-WSE-1Y-S15 Web Security Essentials, 1 YR, 1,000,000+ Users
Web Security Essentials Bundle WSA-WSE-3Y-S1 Web Security Essentials, 3 YR, 100–199 Users
3 Year SKUs




Web Security Essentials Bundle WSA-WSE-5Y-S1 Web Security Essentials, YR, 100–199 Users
5 Year SKUs




Table 5. Web Security Premium Bundle Software Subscription SKU

Web Security Premium Bundle WSA-WSP-1Y-S1 Web Security Premium, 1 YR, 100–199 Users
1 Year SKUs
WSA-WSP-1Y-S2 Web Security Premium, 1 YR, 200–499 Users

WSA-WSP-1Y-S4 Web Security Premium, 1 YR, 1,000–1,999 Users


WSA-WSP-1Y-S15 Web Security Premium, 1 YR, 1,000,000+ Users
3 Year SKUs




5 Year SKUs




Table 6. Web Security Anti-Malware Bundle Software Subscription SKUs

Web Security Anti-Malware Bundle WSA-WSM-1Y-S1 Web Security Anti-Malware, 1 YR, 100–199 Users
1 Year SKUs
WSA-WSM-1Y-S2 Web Security Anti-Malware, 1 YR, 200–499 Users

WSA-WSM-1Y-S4 Web Security Anti-Malware, 1 YR, 1,000–1,999 Users


WSA-WSM-1Y-S15 Web Security Anti-Malware, 1 YR, 1,000,000+ Users
3 Year SKUs




5 Year SKUs




Table 7. Email Security Management Bundle Software Subscription SKUs

Email Security Management SMA-EMGT-1Y-S1 Email Security Management, 1 YR, 100–199 Users
1 Year SKUs
SMA-EMGT-1Y-S2 Email Security Management, 1 YR, 200–499 Users

SMA-EMGT-1Y-S4 Email Security Management, 1 YR, 1,000–1,999 Users


SMA-EMGT-1Y-S12 Email Security Management, 1 YR, Above 100,000 Users
3 Year SKUs

SMA-EMGT-3Y-S12 Email Security Management, 3 YR, Above 100,000 Users

5 Year SKUs



SMA-EMGT-5Y-S12 Email Security Management, 5 YR, Above 100,000 User
Table 8. Web Security Management Bundle Software Subscription SKUs

Web Security Management SMA-WMGT-1Y-S1 Web Security Management, 1 YR, 100–199 Users
1 Year SKUs
SMA-WMGT-1Y-S2 Web Security Management, 1 YR, 200–499 Users

SMA-WMGT-1Y-S4 Web Security Management, 1 YR, 1,000–1,999 Users


SMA-WMGT-1Y-S12 Web Security Management, 1 YR, Above 100,000 Users
3 Year SKUs


5 Year SKUs



Table 9. Web Security Anti-Malware (A-La-Carte) Software Subscription SKUs

McAfee Anti-Malware (a la carte) WSA-AMM-1Y-S1 McAfee Anti-Malware (a la carte), 1 YR, 100–199 Users
1 Year SKUs
WSA-AMM-1Y-S2 McAfee Anti-Malware (a la carte), 1 YR, 200–499 Users

WSA-AMM-1Y-S4 McAfee Anti-Malware (a la carte), 1 YR, 1,000–1,999 Users


WSA-AMM-1Y-S12 McAfee Anti-Malware (a la carte), 1 YR, Above 100,000 Users
3 Year SKUs


5 Year SKUs



Table 10. Data Loss Prevention (A-La-Carte) Software Subscription SKUs

Data Loss Prevention (a la carte) ESA-DLP-1Y-S1 Data Loss Prevention (a la carte), 1 YR, 100–199 Users
1 Year SKUs
ESA-DLP-1Y-S2 Data Loss Prevention (a la carte), 1 YR, 200–499 Users

ESA-DLP-1Y-S4 Data Loss Prevention (a la carte), 1 YR, 1,000–1,999 Users


ESA-DLP-1Y-S15 Data Loss Prevention (a la carte), 1 YR, 1,000,000+ Users
3 Year SKUs



5 Year SKUs
Table 11. Email Encryption (A-La-Carte) Software Subscription SKUs
Email Encryption (a la carte) ESA-ENC-1Y-S1-K9 Email Encryption (a la carte), 1 YR, 100–199 Users
1 Year SKUs
ESA-ENC-1Y-S2-K9 Email Encryption (a la carte), 1 YR, 200–499 Users
ESA-ENC-1Y-S4-K9 Email Encryption (a la carte), 1 YR, 1,000–1,999 Users

ESA-ENC-1Y-S15-K9 Email Encryption (a la carte), 1 YR, 1,000,000+ Users
3 Year SKUs

5 Year SKUs
Table 12. Cloudmark Anti-Spam (A-La-Carte) Software Subscription SKU

Cloudmark Anti-Spam (a la carte) ESA-CLM-1Y-S1 Cloudmark Anti-Spam (a la carte), 1 YR, 100–199 Users
1 Year SKUs
ESA-CLM-1Y-S2 Cloudmark Anti-Spam (a la carte), 1 YR, 200–499 Users

ESA-CLM-1Y-S4 Cloudmark Anti-Spam (a la carte), 1 YR, 1,000–1,999 Users
ESA-CLM-1Y-S15 Cloudmark Anti-Spam (a la carte), 1 YR, 1,000,000+ Users
Cloudmark Anti-Spam (a la carte) ESA-CLM-3Y-S1 Cloudmark Anti-Spam (a la carte), 3 YR, 100–199 Users
3 Year SKUs



ESA-CLM-3Y-S15 Cloudmark Anti-Spam (a la carte), 3 YR, 1,000,000+ Users
Table 13. Image Analyzer (A-La-Carte) Software Subscription SKUs

Image Analyzer (a la carte) ESA-IA-1Y-S1 Image Analyzer (a la carte), 1 YR, 100–199 Users
1 Year SKUs
ESA-IA-1Y-S2 Image Analyzer (a la carte), 1 YR, 200–499 Users

ESA-IA-1Y-S4 Image Analyzer (a la carte), 1 YR, 1,000–1,999 Users


ESA-IA-1Y-S15 Image Analyzer (a la carte), 1 YR, 1,000,000+ Users
3 Year SKUs




5 Year SKUs




Table 14. McAfee Anti-Virus (A-La-Carte) Software Subscription SKUs

McAfee Anti-Virus (a la carte) ESA-MFE-1Y-S1 McAfee Anti-Virus (a la carte), 1 YR, 100–199 Users
1 Year SKUs
ESA-MFE-1Y-S2 McAfee Anti-Virus (a la carte), 1 YR, 200–499 Users

ESA-MFE-1Y-S4 McAfee Anti-Virus (a la carte), 1 YR, 1,000–1,999 Users


ESA-MFE-1Y-S15 McAfee Anti-Virus (a la carte), 1 YR, 1,000,000+ Users
3 Year SKUs




5 Year SKUs




Table 15. Cisco Anti-Spam (A-La-Carte) Software Subscription SKUs
Cisco Anti-Spam (a la carte) ESA-AS-1Y-S1 Cisco Anti-Spam (a la carte), 1 YR, 100–199 Users
1 Year SKUs
ESA-AS-1Y-S2 Cisco Anti-Spam (a la carte), 1 YR, 200–499 Users
ESA-AS-1Y-S4 Cisco Anti-Spam (a la carte), 1 YR, 1,000–1,999 Users
ESA-AS-1Y-S15 Cisco Anti-Spam (a la carte), 1 YR, 1,000,000+ Users
3 Year SKUs


5 Year SKUs




Table 16. Cisco Anti-Spam (A-La-Carte) Software Subscription SKUs
Sophos Anti-Virus (a la carte) ESA-SO-1Y-S1 Sophos Anti-Virus (a la carte), 1 YR, 100–199 Users
1 Year SKUs
ESA-SO-1Y-S2 Sophos Anti-Virus (a la carte), 1 YR, 200–499 Users
ESA-SO-1Y-S4 Sophos Anti-Virus (a la carte), 1 YR, 1,000–1,999 Users


ESA-SO-1Y-S15 Sophos Anti-Virus (a la carte), 1 YR, 1,000,000+ Users
3 Year SKUs



5 Year SKUs



Table 17. Outbreak Filters (A-La-Carte) Software Subscription SKUs
Outbreak Filters (a la carte) ESA-OF-1Y-S1 Outbreak Filters (a la carte), 1 YR, 100–199 Users
1 Year SKUs
ESA-OF-1Y-S2 Outbreak Filters (a la carte), 1 YR, 200–499 Users
ESA-OF-1Y-S4 Outbreak Filters (a la carte), 1 YR, 1,000–1,999 Users



ESA-OF-1Y-S15 Outbreak Filters (a la carte), 1 YR, 1,000,000+ Users
3 Year SKUs





5 Year SKUs


Table 18. Intelligent Multi-Scan (A-La-Carte) Software Subscription SKUs

Intelligent Multi-Scan (a la carte) ESA-IMS-1Y-S1 Intelligent Multi-Scan (a la carte), 1 YR, 100–199 Users
1 Year SKUs
ESA-IMS-1Y-S2 Intelligent Multi-Scan (a la carte), 1 YR, 200–499 Users

ESA-IMS-1Y-S4 Intelligent Multi-Scan (a la carte), 1 YR, 1,000–1,999 Users


ESA-IMS-1Y-S15 Intelligent Multi-Scan (a la carte), 1 YR, 1,000,000+ Users
Intelligent Multi-Scan (a la carte) ESA-IMS-3Y-S1 Intelligent Multi-Scan (a la carte), 3 YR, 100–199 Users
3 Year SKUs



ESA-IMS-3Y-S15 Intelligent Multi-Scan (a la carte), 3 YR, 1,000,000+ Users
Table 19. Advanced Web Security Reporting (A-La-Carte) Software Subscription SKUs

Advanced Web Security Reporting (a la carte) SMA-WSPL-1Y-S1 Advanced Web Reporting, 1 YR, 100–199 Users
1 Year SKUs
SMA-WSPL-1Y-S2 Advanced Web Reporting, 1 YR, 200–499 Users

SMA-WSPL-1Y-S4 Advanced Web Reporting, 1 YR, 1,000–1,999 Users


SMA-WSPL-1Y-S12 Advanced Web Reporting, 1 YR, Above 100,000 Users
3 Year SKUs


5 Year SKUs



Table 20. Existing Cisco Email Security Appliance x60 Series Cisco SMARTnet Renewal SKUs
Appliance Type Appliance Type SMARTnet SKU

Email Security Email Security CON-SNT-C160-K9
CON-SNT-C360-K9
CON-SNT-C660-K9
CON-SNT-X1060-K9
Web Security Web Security CON-SNT-S160-K9

CON-SNT-S360-K9
CON-SNT-S660-K9
Security Management Security Management CON-SNT-M160-K9

CON-SNT-M660-K9
CON-SNT-M1060-K9
Appendix B: Example Quotes
Tables B1 and B2 are example order configurations of Cisco Email and Web Security offerings and the
corresponding IronPort configurations that are no longer sold. The purpose of these examples is to illustrate what a
basic order may look like and how it compares to an order that would have been ordered under the no-longer-
active IronPort process. A mapping tool has been created to provide guidance with translating past IronPort
offerings to the new Cisco offerings. You can access the mapping tool and instructions at: Legacy IronPort to Cisco
Part Number Mapping Tool.
Email Security Order

Table 1. Email Security Order
Old IronPort SKU
Customer Profile
Mailboxes 7,500
Term 3Y
Hardware 2 x C370 production, 1 C370 spare
Software Anti-Spam + Anti-Virus + Outbreak Filters
Support Platinum Support
Quantity SKU
1 IronPort C370 Standard Configuration 2 C370-BUN-R-NA
2 IronPort C370 Spare Unit (production unit requires) 1 C370-BUN-P-NA
3 Platinum Support for Cisco IronPort C370, 3 Years 2 SP-C370-P-3Y
4 Anti-Spam, Anti-Virus, Outbreak Filters Email SW Bundle, 7,500 ESW-SQR-EN-3Y

3 Year License Key, 7499 Mailboxes
New GLPSKU
Customer Profile
Mailboxes 7,500
Term 3Y
Hardware 3 x C370s
Software Anti-Spam + Anti-Virus + Outbreak Filters
Support Software support included w/softwarelicense and SMARTnet
Quantity SKU
1 Cisco C370 Appliance 3 ESA-C370-K9
2 Email Security Inbound SW Bundle, 3 Year 7,500 ESA-ESI-3Y-S8
3 Email Security, C370 1Y SMARTnet contract 3 CON-SNT-C370-K9
Web Security Order
Table 2. Web Security Order
Old IronPort SKU
Customer Profile
Users 1,500
Term 3Y
Hardware 1 S170 production, 1 S170 spare

Software Web Reputation + Anti-Malware (Webroot and Sophos) + Web Usage Controls
Support Platinum Support
Quantity SKU
1 Web Bundle, Dual Appliances, 3 Years Web Usage 1,500 WBUN-2A-EN-DBE-3Y
Controls, 3 Years Web Reputation, 3 Years Dual Anti-
Malware Filtering, On-Box Reporting and 3 Years Platinum
Support
New GLP SKU
Customer Profile
Users 7,499
Term 3Y
Hardware 2 x S170s
Software Web Reputation + Anti-Malware (Webroot and Sophos) + Web Usage Controls
Support SW Support included w/ SW License and SMARTnet
Quantity SKU
1 Cisco S170 Appliance 2 WSA-S170-K9
2 Web Security Premium SW Bundle, 3 Year License, 1,499 1,500 WSA-WSP-S4

Users (includes SW support)
3 Web Security, S170 1Y SMARTnet contract 2 CON-SNT-S170-K9
Appendix C: Additional Information
Email Encryption
Cisco has announced end-of-sale and end-of-life schedules for the IronPort Encryption Appliance and associated
features. Cisco will not be selling this product and its associated features to new customers or existing customers
who do not already have the product. However, current customers who have the IronPort Encryption Appliance
product may renew the product licenses for one year prior to the end-of-life date. The orderable renewal SKUs are
listed in Table 9 in an earlier section of this guide.
For more details, please refer to the official notice:

http://www.cisco.com/web/ironport/docs/iea_eox_email_notice.html.
Encryption Orders Placed in Russia

Based on the level of encryption associated with the ESA-ENC-LIC= license, this license and any bundles that
incorporate it are treated differently for import classification into Russia, Kazakhstan, and Belarus. ESA-ESP-LIC=,
ESA-ESO-LIC=, and ESA-ENC-LIC-K9= orders will initially be classified as category three (C3) and placed on
order validation hold until a partner verifies that it has obtained the appropriate FSB import permit. Partners and
customers who do not require encryption may alternatively purchase the ESA-DLP-LIC= (instead of ESA-ESO-
LIC=) and may purchase the ESA-ESI-LIC= or ESA-DLP-LIC= (instead of ESA-ESP-LIC=). These orders will be
classified as category one (C1) and are subject to immediate importation without order validation hold.
Delivery Mode
On the legacy IronPort price list, the Delivery Mode solution was offered as part of a separate C370D-BUN-R-
hardware appliance. Purchase of this part number entitled the customer to both the hardware appliance and the
associate Delivery Mode software license. The Delivery Mode functionality will now be offered as a separate
software license that can be applied to a standard ESA-C370-K9 hardware unit. This license (ESA-DMODE-LIC=)
is a fixed-price, perpetual license and will be associated to the standard email appliance via the same process as
all other Email Security software licenses. As with the legacy offering, no other Email Security software licenses
(e.g., ESA-ESP-LIC=) may be activated on an appliance that has an activated DMODE license.
China Hardware PIDs

Due to certain importation requirements, Cisco 370, 670, and 1070 Series appliances manufactured specifically for
customers located in China are offered. These China-specific appliances are ordered using the PIDs above
with the ‘-NT’ nomenclature. Customers from all other regions should order the standard appliance PIDs without
the ‘-NT.’ Table C1 lists these appliances.
Table C1 Email and Web Security Appliances for China Only
Appliance Type Appliance Name Description *
Cisco Email Security ESA-C370-NT-K9 Organizations with up to 10,000 users

ESA-C670-NT-K9 Organizations with more than 10,000 users
ESA-X1070-NT-K9 Most demanding ISPs and enterprises in the world
Cisco Web Security WSA-S370-NT-K9 Enterprises and service providers with up to 4990 users
WSA-S670-NT-K9 High-performance enterprises with up to 10,000 users
Cisco Security Management SMA-M670-NT-K9 Organizations with up to 10,000 users

SMA-M1070-NT-K9 Organizations with more than 10,000 users
Fiber Hardware
For customers deploying Cisco Email and Web Security Appliances with their fiber networks, five fiber-enabled
options are available. Table C2 lists these options.
Table C2 Fiber-Enabled Content Security Appliances
Appliance Type Appliance Name Description
Cisco Email Security ESA-X1070-FI-K9 Fiber-Enabled Email Security Appliance

ESA-C680-K9 Fiber-Enabled Email Security Appliance*
Cisco Security Management SMA-M1070-FI-K9 Fiber-Enabled Security Management Appliance

SMA-M680-K9 Fiber-Enabled Security Management Appliance*
Cisco Web Security WSA-S680-K9 Fiber-Enabled Web Security Appliance*
*Accessory required. See Table 11 above for 1G and 10G fiber option accessories.
Cloud Email Ordering

To purchase Cisco Cloud Email Security, complete the Cisco Cloud Email Security Order Form and send an email
to finops-hosted@cisco.com. You can also order a 30-day evaluation using the same form. To learn how to
activate a cloud order for your customer, please refer to The Sales Engineer's Guide to the Cisco Cloud and Hybrid
Email Security Services. Cisco employees can find these documents in the Security Technology Group section of
our Intranet under Cloud Email Security. Partners can find them by logging in to Partner Central and then visiting
http://www.cisco.com/go/cloudemail. Email hosted-pm@cisco.com with related questions.
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Cisco Email and Web Security

Table 1. Cisco Email and Web Security Product Naming

Previous Product Names New Product Names

Cisco IronPort Encryption Appliance Cisco IronPort Encryption Appliance*

Cisco IronPort Cloud Email Security Cisco Cloud Email Security

Cisco IronPort Managed Email Security Cisco Managed Email Security

Cisco ScanSafe Cloud Web Security Cisco Cloud Web Security

Cisco Content Security Management Virtual Appliance (SMAV)

Figure 1. Cisco Email and Web Security Overview

Table 2. Cisco Email and Web Security Offerings

Product Name Description

Table 3. Email and Web Security Appliances

Appliance Type Deployment* Appliance Name Description

Cisco SMARTNet Service

Appliance Type Appliance SKU Cisco SMARTnet SKU

Cisco Email Security ESA-C170-K9 CON-SNT-C170-K9

Cisco Web Security WSA-S170-K9 CON-SNT-S170-K9

Cisco Security Management SMA-M170-K9 CON-SNT-M170-K9

Software Subscription Licenses

Software Subcription Support

Term-Based Subscription Licenses

Quantity-Based Subscription License SKUs

Table 5. Quantity-Based SKUs

Quantity User Band / Set of SKUs to Use

20,000–49,999 Users S10

100,000–249,999 Users S12

250,000–499,999 Users S13

More than 1,000,000 users S15

Figure 2. Example of a Cisco Email Security Premium Bundle SKU

Bundles Description Top Level SKU

Anti-Virus (Sophos) Offers industry-leading, high-performance virus scanning ESA-SO-LIC= *

Cloudmark Anti-Spam Offers technology for high-performance, accuracy-tolerant environments ESA-CLM-LIC=

McAfee Anti-Virus Offers McAfee Anti-Virus scanning technology ESA-MFE-LIC=

Included with all Bundles and a-la-Carte Offerings

*Email bundle features can also be ordered as a la carte options.

Bundles Description Top Level SKU

Included with all Bundles and A-la-Carte Offerings

Table 8. Content Security Management Software Offerings

Bundles Description Top Level SKU

*Offered only as renewals to current email encryption customers.

Software License Agreements

● Cisco EULA: http://www.cisco.com/en/US/docs/general/warranty/English/EU1KEN_.html

Tables 10 and 11 list spare and configurable accessories, respectively.

Table 10. Spare Accessories

Cisco Email and Web Security Accessories (Spare)

Product Part Number

Content Security Cable Management Arm for x70 Models CCS-CABLE-MGMT=

Content Security AC Power Supply for x70 Models CCS-PWR-AC-870W=

Cisco Content Security Spare Rail Kit CCS-RAIL=

Cisco Content Security x170 Bracket for 2 Post Racks CCS-170-BRACKETS=

450-GB HD for WSA S370 and S670 (R710 Model) WSA-HD-450GB=

SMA 600-GB HD for M1070 SMA-HD-600GB=

Replacement Key for WSA S680 locking faceplate appliance SMA-M680-KEY=

Replacement Key for SMA M680 locking faceplate appliance WSA-S680-KEY=

Table 11. Configurable Accessories

Cisco Email and Web Security Accessories

Product Part Number

Power Cord, 110V CAB-AC

Power Cord, Italian CAB-ACI

Power Cord, UK CAB-ACU

Power Cord, Switzerland CAB-ACS

Power Cord, Argentina CAB-ACR

Product Part Number

Cisco Email & Web Security Ordering Guide

Cisco Email & Web Security Ordering Guide