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Cisco Enterprise Management 3.

X:
Prime Infra. 3.x Ordering and Licensing
Guide (Incl. Smart Licensing update)

ask-prime-infrastructure@cisco.com

June 2019
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How to use this ordering guide


• The Cisco Prime™ Infrastructure 3.x, Management 3.x Ordering Guide addresses key use cases and
customer situations
• Hyperlinks allow you to quickly get to the information you want, within 3-4 clicks

• Each use case includes the key ordering steps and the associated bill of materials

• In each use case where you want to upgrade from an earlier version of Cisco ® Prime Infrastructure, and
need to migrate historical data to version 3.x, we will show you various stages of upgrade paths to follow
• Note that customers that do not need to migrate historical data to Cisco Prime Infrastructure 3.x. You can
do a fresh installation of it, then export MAPs, device inventory, and licenses from earlier versions and
import them into Prime Infrastructure 3.x. You can skip the intermediate steps
• A full list of part numbers (new product SKUs and upgrade SKUs) is provided in the Appendix
• A number of footnotes and appendixes provide links to relevant information necessary to install a new
version of Prime Infrastructure 3.x or for upgrading from legacy versions
• To access information about installation/upgrading instructions please Click here.
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Cisco Prime Infrastructure ordering guide


A. Prime Infrastructure scale and sizing guidelines
• What is new with Cisco • Upgrading from legacy B. Prime Infrastructure 3.x licensing overview
Prime™ Infrastructure 3.x offerings (NCS, PI 1.x, C. Complete list of product and services
(PI 3.x) licensing part numbers
PI 2.x) to PI 3.x
D. Complete list of upgrade and migration
part numbers
• Ordering Prime Infrastructure
• Migrating from legacy E. Using Management Token as an alternative to
3.x Traditional Licenses
offerings (WCS, LMS) using category-specific licenses
(new customers and
to PI 2.2 to PI 3.x F. End-of-sale and end-of-life notices
existing customers)
G. Using the licensing interface
(incl. saving LIC files)
• Ordering Prime • Upgrading from generation
H. Obtaining a Prime Infrastructure
Infrastructure 3.x Smart 2 to generation 3 of the evaluation license
Licenses for (PI 3.1 or higher) Cisco® Prime Infrastructure I. Contact information to get help with ordering
physical appliance and licensing
• Upgrading from J. Resources (guides: upgrade, installation)
PI 2.2 to PI 3.x • Appendices (A-L) K. License application guidelines and Entitlements
L. Smart Licensing Update

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Licensing overview in
Cisco Prime
Infrastructure 3.x

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Cisco Prime Infrastructure 3.x


Licensing changes (1 of 2) traditional licensing
Before Ordering Cisco Prime Infrastructure (PI)

• Cisco Prime™ Infrastructure 3.x (PI 3.x) are now offered under one Cisco Enterprise Management 3.x License

• PI 3.x lifecycle and assurance licenses are now combined into a single management license
• These licenses are offered on a per-device basis (as in PI 1.x, 2.x) and are NOT node-locked
• They are available in single-device increments (no more PAKs of 25, 50, etc.)
• PI 3.x licenses are now linked to the category or sub-category of network devices (as in Cisco ONE™ Software)
Examples include L-MGMT3x-LFAS-AP, L-MGMT3x-LFAS-3K, etc
• Customers deploying Prime Infrastructure for the first time should purchase a Cisco Enterprise Management 3.x License as
described in this document
• Customers with a valid services contract on earlier versions of Prime Infrastructure (PI 2.x, 1.x, NCS 1.x etc.) can upgrade to PI 3.x
at no additional cost
• Customers without a valid services contract or with expired services contracts can purchase PI 1.x / 2.x to 3.x upgrade licenses
and then upgrade the PI 1.x or 2.x to a PI 3.x instance, as described in this document. They MUST attach services contract in
this case
• Customers with valid support contracts on PI 2.x or 1.x can upgrade to PI 3.x at no cost

• INLINE UPGRADE from PI 2.x to PI 3.1 is NOT SUPPORTED (Click here to download the upgrade instructions document)

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Cisco Prime Infrastructure 3.x


Licensing changes/smart licensing support

• Beginning with PI 3.1 release, Prime Infrastructure licenses can be purchased using Smart Licenses.

• For more updates on Smart licensing refer Appendix M

• Cisco Prime Infrastructure 3.1 and higher will support smart license usage
A single instance of Prime Infrastructure can run either in traditional licensing mode or smart licensing mode and not both
• If customers are running multiple instances of Prime Infrastructure, they are allowed to transition each of these servers at once or
in phases
• Customers running two or more instances of Prime Infrastructure in smart licensing mode can use “license pooling” functionality
across these servers
• For more detailed information Smart Licensing please Click here

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Licensing model overview


Cisco Prime Infrastructure 3.x
Lifecycle and Assurance License (QTY. 1 or more) Lifecycle and Assurance License (Opt) H/A Lic.
(QTY. 1 or more) (QTY 1)

PI Base Lic. (Opt) H/A Lic.


PI Base Lic.
(QTY. 1) (QTY 1)
(QTY. 1)
PI virtual or physical appliance PI virtual or physical appliance

Collector License Operations Center Server License (QTY. 1 or more)


(QTY 0 or more)

Lifecycle and Assurance License (QTY. 1 or more) PI Operations Center BASE License (QTY. 1)

PI Virtual or physical appliance


PI Base License (Opt) H/A License
(QTY. 1) (QTY 1) Notes:
• One and only one base license is required for each Prime™
Infrastructure management node (physical or virtual appliance)
PI Virtual or physical appliance
• A collector license increases a PI node from 20,000 to 80,000
flows per second
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• Per-device licenses are available in single-device increments
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Ordering Cisco Prime


Infrastructure Traditional/
Classic licenses
(New customers and existing customers
who want to add capacity)

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Ordering Cisco Prime Infrastructure 3.x


(Traditional license)

Click here Click here Click here Click here

Customers Customers adding Customers Customers


purchasing new functions or upgrading from purchasing Prime
Cisco Prime® capacity to existing NCS 1.x, PI 1.x, Infrastructure
Infrastructure PI servers and 2.x Operations Center
for the first time
• Additional capacity -
lifecycle and assurance
• New functionality -
Cisco® Prime
Infrastructure
Operations Center

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First-time purchase of prime infrastructure (1 of 5)


(Traditional license)
Before Ordering Cisco Prime Infrastructure (PI)

1 Download and review the Cisco Prime™ Infrastructure 3.x Quick Start Guide (Click here to download the document)

Decide whether to deploy your PI server on a physical appliance or virtual appliance


2
Customers are allowed to move from physical appliance deployment to virtual appliance deployment and vice versa
Any Prime Instructure License that work on virtual appliance work on physical appliance and vice versa

3 If you want to download* virtual appliance software (Click here to download the software, choose the desired version e.g., 3.1)
Physical appliance will ship with Prime Infra software pre-installed

Review the Cisco® Prime Infrastructure scale and sizing guidelines (Click here to download the document)
4
Take an approximate inventory of network devices, and Cisco UCS® servers that you will manage with PI
• Number of switches, routers, wireless access points
• Cisco UCS servers

Identify other requirements for Cisco Prime Infrastructure deployment (e.g., you may want to segment the network and deploy multiple PI instances
5 to manage different segments; you may want to deploy PI in High Availability (HA))

Decide on the number of PI server instances based on the above guidelines and your requirements. Unless you plan to manage the same number of
6 devices on each server instance, you must create a separate bill of materials (BoM) for each server (explained later)

Select the appropriate Management 3.x (lifecycle and assurance) part numbers and the quantity for each PI server based on the number of network
7 devices that the PI server instance is intended to manage

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First-time purchase of prime infrastructure (2 of 5)


(Traditional license)
Use case: Customer wants to purchase Cisco Prime™ Infrastructure to manage its network with 500 (APs), 60 (2Ks), 20 (3Ks), ISR1K (10), ISR4K (2).
Include high availability, and deploy PI on a virtual appliance

Required
* Lifecycle and Assurance Lic.
1. Start with TOP-LEVEL part number: R-MGMT3X-N-K9 (QTY. = 1)
(QTY. 1 or more)
2. Select the BASE LICENSE part number: L-MGMT3X-PI-BASE (QTY. = 1)
3. Select SOFTWARE* part number R-PI35-SW-K9 (QTY. = 1)
4. Select the HIGH AVAILABILITY** part number: L-MGMT3X-HA (QTY. = 1)
5. Select MGMT (LF and AS) license part number(s): L-MGMT3X-<DEV>-K9, PI Base Lic. (Opt) H/A Lic.
(QTY. 1) (QTY. 0 or 1)
(QTY=n) (<DEV> = Device Type and Sub Type (AP, 2K, 3K ..)
n = 50/100/500/1000 .. 15,000) QTY depends on the number of
network devices PI Virtual or physical appliance

Optional
1. Order additional support (a 1-year mandatory services contract is attached with
each new order)

For example BoM 1 (Click here) ; For a full list of SKUs (Click here)
* For instructions upgrading and installing software (Click here), To access and download Prime Infra software with CCO ID/Password (Click here)
** Required only if you are deploying Prime Infra. in high availability configuration. HA license is required per HA Pair
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First-time purchase of prime infrastructure (3 of 5)


(Traditional license)
Example BoM #1: Customer wants to purchase Cisco Prime™ Infrastructure to manage its network with 500 (APs), 60 (2Ks), 20 (3Ks), ISR1K (10),
ISR4K (2). Include HA and deploy PI on a virtual appliances (Services Part Numbers will be displayed when you order the product)

Product Part Number Description QTY Services Part Number Description QTY
Top-Level Part Number
R-MGMT3X-N-K9 Cisco® Ent MGMT: Lic For PI 3.x And APIC EM Fnd Apps 1 N/A 1

Base License
L-MGMT3X-PI-BASE Cisco Ent MGMT: PI 3.xx Platform Base Lic 1 1

Prime Infrastructure 3.x Software Options


R-PI31-SW-K9 Cisco Prime™ Infrastructure 3.x Software 1 1

Prime™ Infrastructure 3.x High-Availability License (RTU)**


L-MGMT3X-HA Cisco Ent MGMT: PI 3.x, APIC-EM (if applic), H/A Lic 1 1

Lifecycle and Assurance License Options (Access Point Management)


L-MGMT3X-AP-K9* Cisco Ent MGMT: PI 3.x LF, AS and APIC-EM Lic, 1 AP 500 500

Lifecycle and Assurance License Options (Catalyst ® Switch Management)


L-MGMT3X-2K-K9 Cisco Ent MGMT: PI 3.x LF,AS and APIC-EM Lic, 1 Cat 2K 60 60

L-MGMT3X-3K-K9 Cisco Ent MGMT: PI 3.x LF,AS and APIC-EM Lic, 1 Cat 3K 20 20

Lifecycle and Assurance License Options (Router Management)


L-MGMT3X-ISR1-K9 Cisco Ent MGMT: PI 3.x LF, AS and APIC-EM Lic, 1 ISR1K 10 10

L-MGMT3X-ISR4-K9 Cisco Ent MGMT: PI 3.x LF, AS and APIC-EM Lic, 1 ISR4K 2 2

* Customers purchasing an AP (access point) management license for 2500 or more ** You do NOT need to purchase duplicate device management licenses for the secondary server.
devices can use L-MGMG3X-AP-HV-K9 (high-volume license); High-availability deployments require that both primary and secondary appliances be identical (PHY/PHY,
These licenses can only be used for AP management. VM/VM, Gen 3/Gen 3, PI ver x/ver x)
The services part number and description cells are left blank since the content will vary depending on the
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Ordering Cisco
Prime Infrastructure
physical appliance

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First-time purchase of prime infrastructure (4 of 5)


If you choose a physical appliance deployment
Use case: Customer wants to purchase and deploy Cisco Prime™ Infrastructure on a physical appliance.* (Services part
numbers will be displayed when you order the product.)

Required*
1. Start with the TOP-LEVEL part number: PI-UCSM5-APL-K9 ** (QTY. = N)
(N = Number of PI server instances that you plan to deploy)
If you want to deploy PI in a high-availability configuration, order one pair of appliances for each instance.

2. Select the appliance SOFTWARE part number: PI-UCS-APL-IMG-3.x (3.x= 3.5, 3.6 etc QTY. = 1)
If this selection is not available, go to the cisco.com download site to download an image and follow the
instructions to install this image on the appliance.

For example BoM 2 (Click here); For a full list of SKUs (Click here)
Not all PI 3.x software releases are supported on the Gen 3 Physical appliance
All customers are strongly urged to upgrade to Gen 3 physical Appliance to run latest version of Prime Infrastructure
** Option to purchase Gen 3 Appliance with SSD is also available in CCW
For information on upgrading Gen2 to Gen3 Physical appliances (Click here)

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First-time purchase of prime infrastructure (5 of 5)


If you choose a physical appliance deployment
Example BoM #2: Customer wants to purchase and deploy Cisco Prime™ Infrastructure on a physical appliance.
(Services part numbers will be displayed when you order the product.)

Services Part
Product Part Number Description QTY Description QTY
Number

Top-Level Part Number: Physical Appliance (Gen 3)


®
Prime Infrastructure UCS Hardware CON-SNT- SMARTnet® 8X5XNBD Cisco® Prime
PI-UCSM5-APL-K9 1 1
Appliance (Gen 3) PIUCSM5A UCS Hardware

Prime Infrastructure 3.x Generation 3 Appliance Software Options

Cisco Prime Infrastructure 3.x


PI-UCS-APL-IMG-3.x* 1 1
UCS Appliance Software ISO

* 3.x = 3.5, 3.6 etc – please pick the version that you need
** To deploy Prime Infrastructure in high availability: Purchase two servers and a high-availability license per pair of HA.
You do NOT need to purchase duplicate device management licenses for the secondary server.
HA deployments require that both primary and secondary appliances be identical (PHY/PHY, VM/VM, Gen3/Gen3, PI ver x/ver x)
The services part number and description cells are left blank since the content will vary depending on the type of services SKU and duration of service
you select.

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Adding capacity to existing PI 3.x servers (1 of 2)


(Traditional license) lifecycle and assurance
Use case: Customer wants to add network capacity and purchase corresponding Cisco Prime™ Infrastructure licenses to manage the
added devices (access points, Cisco Catalyst® switches, routers) (Services part numbers will be displayed when you order the product.)

No need to re-purchase
Required base and HA licenses
1. Start with TOP-LEVEL part number R-MGMT3X-N-K9 (QTY = 1)
2. Select MGMT (LF and AS) license part number(s): L-MGMT3X-<DEV>-K9, * Lifecycle and Assurance Lic.
(QTY=n) (<DEV> = Device Type and Sub Type (AP*, 2K, 3K ..) (QTY. 1 or more)
n = 50/100/500/1000 .. 15,000)
QTY depends on the number of network devices
The QTY depends on the number of network devices (access points,
switches, routers) PI Base Lic. (Opt) H/A Lic.
(QTY. 1) (QTY. 0 or 1)
Optional
1. Order additional services (a 1-year mandatory services contract PI virtual or physical appliance
is attached)

For example BoM 3 (Click here) ; For a full list of SKUs (Click here)
*Customers purchasing an access point management license for 2500 or more devices can use L-MGMG3X-AP-HV-K9 (high-volume license)
These licenses can only be used for AP management.
The services part number and description cells are left blank since the content will vary depending on the type of services SKU and duration of service you select.
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Adding Capacity to Existing PI 3.x Servers (2 of 2)


(Traditional license) Lifecycle and Assurance
Example BoM #3: Customer wants to add network capacity and purchase corresponding Cisco Prime™
Infrastructure licenses to manage the added devices (access points, Cisco Catalyst® switches, routers).
(Services part numbers will be displayed when you order the product.)
Product Part Number Description QTY Services Part Number Description QTY
Top-Level Part Number
R-MGMT3X-N-K9 Cisco® Ent MGMT: Lic For PI 3.x And APIC EM Fnd Apps 1 N/A 1

Product Part Number Description QTY Services Part Number Description QTY
Lifecycle and Assurance License Options (Access Point Management)
L-MGMT3X-AP-K9* Cisco Ent MGMT: PI 3.x LF, AS and APIC-EM Lic, 1 AP 100 100
Lifecycle and Assurance License Options (Catalyst Switch Management)
L-MGMT3X-2K-K9 Cisco Ent MGMT: PI 3.x LF,AS and APIC-EM Lic, 1 Catalyst® 2K 20 20
L-MGMT3X-3K-K9 Cisco Ent MGMT: PI 3.x LF,AS and APIC-EM Lic, 1 Cat 3K 10 10
Lifecycle and Assurance License Options (Router Management)
L-MGMT3X-ISR1-K9 Cisco Ent MGMT: PI 3.x LF, AS and APIC-EM Lic, 1 ISR1K 10 10
L-MGMT3X-ISR4-K9 Cisco Ent MGMT: PI 3.x LF, AS and APIC-EM Lic, 1 ISR4K 2 2
Lifecycle and Assurance License Options (Cisco Catalyst Switch Management)
L-MGMT3X-92XX-K9 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 Cisco Catalyst 9200 Switch 2 2
L-MGMT3X-95XX-K9 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 Cisco Catalyst 9500 Switch 4 4

*Customers purchasing an access point management license for 2500 or more devices can use L-MGMG3X-AP-HV-K9 (high-volume license)
These licenses can only be used for AP management.
The services part number and description cells are left blank since the content will vary depending on the type of services SKU and duration
of service you select.
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Purchasing Cisco
Prime Infrastructure
Operations Center

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Purchasing Cisco Prime Infrastructure 3.x


Operations Center* (1 of 2)
Example BoM #7: Customer has deployed multiple instances of Cisco Prime™ Infrastructure 2.1, 2.2, and 3.x, and wants to
deploy a Cisco® Prime Infrastructure Operations Center to manage those PI instances centrally. (Services part numbers will
be displayed when you order the product.)

Required PI Operations Center


Device License (QTY. 1 or more)
1. Start with TOP-LEVEL part number: R-MGMT3X-N-K9 (QTY. = 1)

2. Select SOFTWARE* part number R-PI35-SW-K9 (QTY. = 1)

3. Select the OPER CNTR BASE LICENSE part number:


L-MGMT3X-OPRCTR-B (QTY. = 1) PI Oper Cntr
Base Lic (QTY 1)
4. Select OPER CNTR SERVER LICENSE part number:
L-MGMT3X-OPRCTR-1
PI Virtual or physical appliance
(QTY. = n) (The quantity and type depend on the number of PI instances.)
Example BoM #7
Optional For a full list of SKUs refer to
1. Order additional services Appendix D-E
(A 1-year mandatory services contract is attached.)

For instructions upgrading and installing software (Click here), To access and download Prime Infra software (Click here)

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Purchasing Cisco Prime Infrastructure 3.x
Operations Center (2 of 2)
Example BoM
Example BoM #7: Customer has deployed multiple instances of Cisco Prime™ Infrastructure 2.1, 2.2, and 3.x, and wants to
deploy a Cisco® Prime Infrastructure Operations Center to manage those PI instances centrally.
(Services part numbers will be displayed when you order the product.)
Product Part Number Description QTY Services Part Number Description QTY
Top-Level Part Number
R-MGMT3X-N-K9 Cisco Ent MGMT: Lic For PI 3.x And APIC EM Fnd Apps 1 N/A 1
Deploying Operations Center in a Virtual Appliance
R-PI3X-SW-K9 Prime Infrastructure 3.x Software 1 1
Base License
L-MGMT3X-OPRCTR-B Cisco Ent MGMT: PI 3.x Oper Cntr, BASE Lic 1 1
Operations Center Server License Options
L-MGMT3X-OPRCTR-1 Cisco Ent MGMT: PI 3.x Oper Cntr, 1 Srv Lic 1-10 1-10

Product Part Number Description QTY Services Part Number Description QTY
Top-Level Part Number: Physical Appliance (Gen 3)
® ®
PI-UCSM5-APL-K9 Prime Infrastructure UCS Hardware Appliance (Gen 3) 1 CON-SNT-PIUCSM5A SMARTnet 8X5XNBD Cisco Prime UCS HW 1
Prime Infrastructure 3.x Generation 2 Appliance Software Options
PI-UCS-APL-IMG-3.x Cisco Prime Infrastructure 3.x UCS Appliance Software ISO 1 1

The services part number and description cells are left blank since the content will vary depending on the type of services SKU and duration of
service you select.
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Upgrading from
Cisco Prime
Infrastructure 2.2 to PI
3.x (the latest release)

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Upgrading from Legacy to PI 3.x (Summary)


Product Version Support-Contract Upgrade first to PI 2.2
Valid Buy UPG SKUs w/SWSS on UPG SKUs
3.x and earlier
None/Expired Buy UPG SKUs w/SWSS on UPG SKUs
Valid Upgrade via PUT, Buy SWSS on UPG SKUs
LMS 4.0 and 4.1
None/Expired Buy UPG SKUs w/SWSS on UPG SKUs
Valid Refer to LMS to PI 2.x Upgrade (Click here), then upgrade to PI 3.x
4.2
None/Expired Refer to LMS to PI 2.x Upgrade (Click here), then upgrade to PI 3.x
Valid Upgrade via PUT, Buy SWSS on UPG SKUs
WCS 7.0 and earlier
None/Expired Refer to WCS to PI 2.x Upgrade (Click here), then upgrade to PI 3.x
Valid Download PI 3.x and follow instructions to upgrade to PI 3.x
NCS 1.0 and 1.1
None/Expired Buy UPG SKUs w/SWSS on UPG SKUs
Valid Download PI 3.x and follow instructions to upgrade to PI 3.x
1.x
None/Expired Buy UPG SKUs w/SWSS on UPG SKUs
PI
Valid Download PI 3.x and follow instructions to upgrade to PI 3.x
2.x
None/Expired Buy UPG SKUs w/SWSS on UPG SKUs

**** For instructions upgrading and installing software (Click here), To access and download Prime Infra software (Click here)
The NCS 1.0, PI 1.x, and PI 2.x licenses all work on Prime™ Infrastructure 3.x. License files are located in the/opt/CSCOlumos/licenses directory on your system.

NCS WAN 1.1: Router management functionality in PI 1.1 was incorporated into PI 1.x after PI 1.2 and there is no requirement to upgrade from
NCS WAN 1.1 to later revisions; PAM 1.x: There is no upgrade path from Prime Assurance Manager
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Upgrading from PI 2.2.x to PI 3.x (1 of 1)


(For Customers with a Valid Support Contract)

Customer Segment

Customers with valid services contracts Fresh Installation of PI 3.x is required.


No additional license purchase is required No Inline upgrade is
supported from PI 2.x to 3.1
No license PAKs are required due to change in DB release

Existing PI 2.2.x PI 3.x

If you are doing a fresh installation of PI 3.x, they can copy the licenses from legacy systems and install them on PI 3.x
(re-host of licenses is NOT required)
The NCS 1.0, PI 1.x, and PI 2.x licenses all work on PI 3.x. License files are located in the/opt/CSCOlumos/licenses directory on your system.

For instructions upgrading and installing software (Click here), To access and download Prime Infra software (Click here)

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Upgrading from a
Generation 2 to
Generation 3 Cisco
Prime Infrastructure
Physical Appliance

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Prime Infrastructure 3.x Physical Appliance


Physical Appliance Generation 2 Compared to Generation 3

Generation 2
PI-UCS-APL-K9 10 cores CPU 20 cores Generation 3
UCSC-C220-M4S PI-UCSM5-APL-K9
64 GB MEM 64 GB
2.30 GHz E5-2650 2.4 GHz,6148/150W
v3/105 W 10C/25 MB DDR4 2666 MHz
4 x 900 GB HDD 4 x 1.2 TB
Cache/DDR4 2133 MHz

1 RU, dual power supply, RAID 10 RAID RAID 10 1 RU, dual power supply,
hot-swappable HDD hot-swappable HDD

Gen 2 Appliance Scale Gen 3 Appliance Scale


20000 Max unified APs 20,000
3000 Max autonomous APs 3000
1000 Max WLAN controllers 1000
13000 Max wired (switches, routers) 13,000
25 Max MSE 25
1000 NAMs 1000
Max number of devices
20,000 20,000
(combination of wired, wireless)

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Upgrading from Generation 2 to Generation 3


Prime Infrastructure Physical Appliance (1 of 2)
Example BoM #10: A customer with a Cisco® UCS generation-2 physical appliance (PI-UCS-APL-K9)
wants to upgrade to a generation-3 physical appliance.

Required
1. Start with the TOP-LEVEL UPG part number: PI-UCSM5-APL-U-K9 (QTY. = N)
(N = Number of Cisco Prime® Infrastructure server instances that you plan to deploy)
If you are deploying high availability (HA), then order one pair of appliances for each instance.
2. Select the appliance SOFTWARE part number: PI-UCS-APL-IMG-3.x (QTY. = 1)
If this selection is not available, go to the cisco.com download site to download the image and follow the
instructions to install this image on the appliance.

An example bill of materials (BoM) is shown in the next slide.


For a full list of SKUs refer to Appendix D-E

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Upgrading from Generation 2 to Generation 3


Prime Infrastructure Physical Appliance (2 of 2)
Example BoM #10: A customer with a Cisco® UCS generation-2 physical appliance (PI-UCS-APL-K9)
wants to upgrade to a generation-3 physical appliance.

Services Part
Product Part Number Description QTY Description QTY
Number
Top-Level Part Number: Physical Appliance Upgrade (Gen 1 to Gen2)
Cisco Prime™ Physical Appliance Upgrade
PI-UCSM5-APL-U-K9 1 CON-SNT-PIUCSM5A SMARTnet® 8X5XNBD Cisco Prime UCS HW 1
(Generation 2 to Generation 3)
Prime Infrastructure 3.x Generation 2 Appliance Software Options

PI-UCS-APL-IMG-3.x Cisco Prime Infrastructure 3.x UCS Appliance Software ISO 1 1

If you plan to deploy Prime Infrastructure in high availability you will need to purchase two servers.
High-availability deployments require that both primary and secondary appliances be identical (PHY/PHY, VM/VM, Gen3/Gen3, PI ver x/ver x)

The services part number and description cells are left blank since the content will vary depending on the type of services SKU and duration of
service you select.

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Appendix A
Cisco Prime Infrastructure 3.x | Scale and Sizing Guidelines

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It is recommended to follow the respective version


Scale and Sizing Quick Start Guide for Sizing and Scale Guidelines of
Cisco Prime Infrastructure
Guidelines Click here to download the Prime Infrastructure Quick
Start Guide document

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Appendix B
Cisco Prime Infrastructure 3.x | Licensing Overview

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Cisco Prime Infrastructure 3.x


Licensing Overview

Cisco Prime™ Infrastructure (PI) provides a single, integrated solution for complete lifecycle
management of Cisco® routers, switches, and wireless devices, along with deep visibility into the
end-user experience and application performance.

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Appendix C
Complete List of Prime Infrastructure 3.x | Product and Services Part Numbers

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New customer deployments


(Greenfield Customer Deployments)

Customer Segment

Customers purchasing Cisco Prime™ Infrastructure for the first time

New Customer Deployment


PI 3.x*
(Greenfield Deployment)

* For instructions upgrading and installing software (Click here)


To access and download Prime Infra software (Click here)

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Cisco Prime Infrastructure 3.x


Top-Level Part Numbers (1 of 2)

Product Part Number Description Services Part Number

Top-Level Part Number


®
R-MGMT3X-N-K9 Cisco Ent MGMT: Lic for PI 3.x N/A

Product Part Number Description Services Part Number

Top-Level Part Number: Upgrade Part Numbers for Existing Cisco PI 2.x Customers

R-P-MGMT3X-U-K9 Cisco Prime™ Infra 1.x/2.x to Cisco Ent MGMT 3.x Upgrade N/A

Smart License

Product Part Number Description Services Part Number

Top-Level Part Number

S-MGMT3X-N-K9 Cisco® Ent MGMT: Lic for PI 3.x N/A

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Cisco Prime Infrastructure 3.x


Top-Level Part Numbers (2 of 2)

Product Part Number Description Services Part Number Description

Top-Level Part Number: Physical Appliance (Gen 3)

Prime Infrastructure UCS® Hardware SMARTnet® 8X5XNBD Cisco®


PI-UCSM5-APL-K9 CON-SNT-PIUCSM5A
Appliance (Gen 3) Prime UCS HW

Top-Level Part Number: Physical Appliance Upgrade (Gen 1 to Gen 2)

Cisco Prime™ Physical Appliance Upgrade SMARTnet 8X5XNBD Cisco


PI-UCSM5-APL-U-K9 CON-SNT-PIUCSM5A
(Generation 2 to Generation 3) Prime UCS HW

Note: Services part numbers will be displayed when you order the product.
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Gen-2 Prime UCS appliance (PI-UCS-APL-K9) is end of sale as of June 2019
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Cisco Prime Infrastructure 3.x


Base License Part Numbers (1 of 1)

Product Part Number Description Services Part Number Description

Base License

Cisco® Ent MGMT: PI 3.xx Platform Base


L-MGMT3X-PI-BASE
License

Smart License

Product Part Number Description Services Part Number

Base License

S-MGMT3X-PI-BASE Cisco® Ent MGMT: PI 3.xx Platform Base License

Note: Starting with PI 2.2 and continuing to PI 3.x, we have removed the node locking for
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new SKUs. (Services part numbers will be displayed when you order the product.)
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Cisco Prime Infrastructure 3.x


High-Availability Part Numbers (1 of 1)

Product Part Number Description Services Part Number Description

Prime™ Infrastructure 3.x High-Availability License (RTU)

Cisco® Prime Infrastructure


L-MGMT3X-HA
3.x - High Availability RTU

Smart License

Product Part Number Description Services Part Number Services Part Number

Prime™ Infrastructure 3.x High-Availability License (RTU)

Cisco® Prime Infrastructure 3.x - High


S-MGMT3X-HA
Availability RTU

** If you will deploy Prime Infrastructure in high availability you will need to purchase two servers and a high-availability license.
You do NOT need to purchase duplicate device management licenses for the secondary server.
High-availability deployments require that both primary and secondary appliances be identical (PHY/PHY, VM/VM, Gen3/Gen3, PI ver x/ver x)
(Services part numbers will be displayed when you order the product.)

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Cisco Prime Infrastructure 3.x


Software Part Numbers (1 of 1)

Product Part Number Description Services Part Number Description

Prime™ Infrastructure 3.x Software Options

R-PI3X-SW-K9 Cisco® Prime Infrastructure 3.x Software

Product Part Number Description Services Part Number Description


Prime Infrastructure 3.x Generation 2 Appliance Software Options
Cisco Prime Infrastructure 3.x UCS® Appliance
PI-UCS-APL-IMG-3.x N/A N/A
Software ISO

Note: Services part numbers will be displayed when you order the product.
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Cisco Prime Infrastructure 3.x


Collector License Options
Part Numbers (1 of 1)

Collector License Options

L-MGMT3X-N-CL Cisco® Ent MGMT: PI 3.x Collector License, 1 Server

Smart License

Collector License Options

S-MGMT3X-N-CL Cisco® Ent MGMT: PI 3.x Collector License, 1 Server

Note: Starting with PI 2.2 and continuing to PI 3.x, we have removed the node locking for new SKUs.
(Services part numbers will be displayed when you order the product.)

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Cisco Prime Infrastructure 3.x


Operations Center Part Numbers (1 of 1) (Traditional/Classic Licenses)
Product part number Description Services part number Description
Top-Level Part Number
®
R-MGMT3X-N-K9 Cisco Ent MGMT: Lic for PI 3.x N/A

Base License

L-MGMT3X-OPRCTR-B Cisco Ent MGMT: PI 3.x Oper Cntr, BASE Lic

Prime Infrastructure 3.x Software Options

R-PI3X-SW-K9 Cisco Prime™ Infrastructure 3.x Software

Appliance Software Options (Gen 2)

PI-UCS-APL-IMG-3.x Cisco Prime Infrastructure 3.x UCS Appliance Software ISO (Gen 3) N/A

Operations Center Server License Options

L-MGMT3X-OPRCTR-1 Cisco Ent MGMT: PI 3.x Oper Cntr, 1 Srv Lic

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Cisco Prime Infrastructure 3.x


Operations Center Part Numbers (1 of 1) (Smart Licenses)
Product part number Description Services part number Description
Top-Level Part Number

S-MGMT3X-N-K9 Cisco® Ent MGMT: Lic for PI 3.x N/A

Base License

S-MGMT3X-OPRCTR-B Cisco Ent MGMT: PI 3.x Oper Cntr, BASE Lic

Prime Infrastructure 3.x Software Options

R-PI3X-SW-K9 Cisco Prime™ Infrastructure 3.x Software

Appliance Software Options (Gen 2)

PI-UCS-APL-IMG-3.x Cisco Prime Infrastructure 3.x UCS Appliance Software ISO (Gen 3) N/A

Operations Center Server License Options

S-MGMT3X-OPRCTR-1 Cisco Ent MGMT: PI 3.x Oper Cntr, 1 Srv Lic

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Appendix D
Complete list of upgrade and part numbers
For customers upgrading from Cisco PI 2.x

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Cisco Prime Infrastructure 3.x


Upgrade Options for PI 1.x and 2.x (1 of 2)
Product part number Description Services part number Description
Top-Level Part Number Upgrade Part Numbers for Existing Cisco Prime™ Infrastructure 1.x/2.x Customers

R-P-MGMT3X-U-K9 Cisco® Prime Infra 1.x/2.x to Cisco Ent MGMT 3.x Upgrade N/A

Base License

L-MGMT3X-PI-BASE Cisco Ent MGMT: PI 3.xx Platform Base Lic

Prime Infrastructure 3.x Software Options

R-PI3X-SW-K9 Prime Infrastructure 3.x Software

Prime™ Infrastructure 3.x High-Availability License (RTU)

L-MGMT3X-HA Cisco Ent MGMT: PI 3.x, APIC-EM (if applic), H/A Lic

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Cisco Prime Infrastructure 3.x


Upgrade Options for PI 1.x/2.x (2 of 2)
Product part number Description Services part number Description
Device Licenses
L-P-PI3X-LF-25-U Prime™ Infra 1.x/2.x Lifecycle to PI 3.x Lifecycle Upg 25 Dev
L-P-PI3X-LF-50-U Prime Infra 1.x/2.x Lifecycle to PI 3.x Lifecycle Upg 50 Dev
L-P-PI3X-LF-100-U Prime Infra 1.x/2.x Lifecycle to PI 3.x Lifecycle Upg 100 Dev
L-P-PI3X-LF-500-U Prime Infra 1.x/2.x Lifecycle to PI 3.x Lifecycle Upg 500 Dev
L-P-PI3X-LF-1000-U Prime Infra 1.x/2.x Lifecycle to PI 3.x Lifecycle Upg 100 Dev
L-P-PI3X-LF-2.5K-U Prime Infra 1.x/2.x Lifecycle to PI 3.x Lifecycle Upg 2.5K Dev
L-P-PI3X-LF-5K-U Prime Infra 1.x/2.x Lifecycle to PI 3.x Lifecycle Upg 5K Dev
L-P-PI3X-LF-10K-U Prime Infra 1.x/2.x Lifecycle to PI 3.x Lifecycle Upg 10K Dev
L-P-PI3X-LF-15K-U Prime Infra 1.x/2.x Lifecycle to PI 3.x Lifecycle Upg 15K Dev

Product part number Description Services part number Description


Device Licenses
L-P-PI3X-AS-25-U Prime Infra 2.x Assurance to PI 3.x Assurance Upg 25 Dev
L-P-PI3X-AS-50-U Prime Infra 2.x Assurance to PI 3.x Assurance Upg 50 Dev
L-P-PI3X-AS-100-U Prime Infra 2.x Assurance to PI 3.x Assurance Upg 100 Dev
L-P-PI3X-AS-500-U Prime Infra 2.x Assurance to PI 3.x Assurance Upg 500 Dev
L-P-PI3X-AS-1K-U Prime Infra 2.x Assurance to PI 3.x Assurance Upg 1K Dev
L-P-PI3X-AS-2.5K-U Prime Infra 2.x Assurance to PI 3.x Assurance Upg 2.5K Dev
L-P-PI3X-AS-5K-U Prime Infra 2.x Assurance to PI 3.x Assurance Upg 5K Dev
L-P-PI3X-AS-10K-U Prime Infra 2.x Assurance to PI 3.x Assurance Upg 10K Dev
L-P-PI3X-AS-15K-U Prime Infra 2.x Assurance to PI 3.x Assurance Upg 15K Dev

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Cisco Prime Infrastructure 2.x


*Assurance License Promo Part Numbers (1 of 1) – Node locked
Product part number Description Services part number* Description
Top-Level Part Number: Physical Appliance
R-PI2X-K9/R-PI2X-N-K9 Cisco Prime™ Infrastructure 2.x
Assurance License Options
L-PI2X-AS-25-P Prime Infrastructure 2.x - Assurance - 25 Device Lic (Prom)
L-PI2X-AS-50-P Prime Infrastructure 2.x - Assurance - 50 Device Lic (Prom)
L-PI2X-AS-100-P Prime Infrastructure 2.x - Assurance - 100 Device Lic (Prom)
L-PI2X-AS-500-P Prime Infrastructure 2.x - Assurance - 500 Device Lic (Prom)
L-PI2X-AS-1K-P Prime Infrastructure 2.x - Assurance - 1K Device Lic (Prom)
L-PI2X-AS-2.5K-P Prime Infrastructure 2.x - Assurance - 2.5K Device Lic (Prom
L-PI2X-AS-5K-P Prime Infrastructure 2.x - Assurance - 5K Device Lic (Prom)
L-PI2X-AS-10K-P Prime Infrastructure 2.x - Assurance - 10K Device Lic (Prom)
L-PI2X-AS-15K-P Prime Infrastructure 2.x - Assurance - 15K Device Lic (Prom)

* Customers are encouraged to add Assurance Licenses and match their number with Lifecycle Licenses. In order to make it cost effective, we are offering the above
Promotion Part Numbers which are priced at 50% of list of the original Part Numbers
** Services part number entries are left blank since they depend on the customer choice.

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Appendix E

Using a Management Token as an Alternative to a Category-Specific Management License

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Management Tokens
What They Are and How to Purchase Them

• Beginning with Prime™ Infrastructure 3.x, we introduced the concept of category-specific device licenses.
• Example: Lifecycle and Assurance (LF-AS) licenses for managing access points, Catalyst® switches, etc.
• This offers significant benefits to customers who want the ability to track their management license usage.
• This requires customers to take an approximate inventory of devices and their sub-categories, namely access points and switches
(Cisco® Catalyst 2000 and 3000 Series) prior to purchasing PI 3.x licenses.
• Some sales teams and partners feel that this might complicate the ordering process.
• As a result, we have introduced Management Tokens as an alternative to category-specific device licenses. Each PI 3.x
management token equates to one LF token and one AS token.
• PI 3.x device licenses are tamper-resistant, human-readable, and follow a common format. They contain the type of license (LF or
AS) and the number of managed devices and duration of validity (permanent or duration).
• Customers can purchase L-MGMT3X-TKN-K9= as an alternative to equivalent category-specific device licenses based on
the following:

• For 90% of devices: Access points (all models), switches (Catalyst 2000 and 3000), routers (ISR 1000, CSR 1000, 800 series).
One token equates to one device license (LF, AS pair)
• For all other devices: Switches (Catalyst 4000,6000, 9000 etc.), routers (ASR 1000, ISR 2000, 3000, 4000, etc.). Purchase “N”
number of tokens per device. Mapping is shown in the next slide.

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Guidelines for Purchasing Management Tokens


• If the customer knows the mix of network devices that their PI will manage, they can use the mapping table (provided in
the next slide) to estimate and purchase the total number of tokens needed to manage those devices.

• If the customer does not know the mix of network device that their PI will manage, the recommendation is to purchase
130 tokens for every 100 devices they plan to manage with PI.

• In either case,
• The customer needs to know an approximate number of devices that they plan to manage with PI
• It is recommended that customers adjust the device quantity to accommodate for growth
in network devices

• If the customer needs to manage a Cisco® networking device (switch, router, access point) that is not on the list of
devices but is on the supported device list (link provided below), they can identify the device that is closest to another
device on the list shown in the next slide and purchase the corresponding number of tokens per device.
https://www.cisco.com/c/en/us/support/cloud-systems-management/prime-infrastructure/products-device-support-
tables-list.html

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Guidelines for Purchasing Management Tokens


• If the customer knows the mix of network devices that their PI will manage, they can use the mapping table
(provided in the next slide) to estimate and purchase the total number of tokens needed to manage
those devices.
• If the customer does not know the mix of network device that their PI will manage, the recommendation is to
purchase 130 tokens for every 100 devices they plan to manage with PI.
• In either case,
• The customer needs to know an approximate number of devices that they plan to manage with PI
• It is recommended that customers adjust the device quantity to accommodate for growth in network devices

• If the customer needs to manage a Cisco® networking device (switch, router, access point) that is not on the list
of devices but is on the supported device list (link provided below), they can identify the device that is closest to
another device on the list shown in the next slide and purchase the corresponding number of tokens per device.
https://www.cisco.com/c/en/us/support/cloud-systems-management/prime-infrastructure/products-device-
support-tables-list.html

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Management 3.x Tokens to Management 3.x


License Mapping Table
Managed
SKU and Qty to purchase Or SKU and Qty to purchase
device
MGMT MGMT 3.X MGMT 3.X
Token SKU Tokens/Device Description
Lic/Device License SKU Smart License SKU
®
Aps L-MGMT3X-TKN-K9= 1 1 L-MGMT3X-AP-K9 S-MGMT3X-AP-K9 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 AP
®
Cat 2K L-MGMT3X-TKN-K9= 1 1 L-MGMT3X-2K-K9 S-MGMT3X-2K-K9 Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst 2K
Cat 3K L-MGMT3X-TKN-K9= 1 1 L-MGMT3X-3K-K9 S-MGMT3X-3K-K9 Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Cat 3K
Cat 4K L-MGMT3X-TKN-K9= 2 1 L-MGMT3X-4K-K9 S-MGMT3X-4K-K9 Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Cat 4K
Cat 6K L-MGMT3X-TKN-K9= 3 1 L-MGMT3X-6K-K9 S-MGMT3X-6K-K9 Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Cat 6K
800 Ser
L-MGMT3X-TKN-K9= 1 1 L-MGMT3X-800SR-K9 S-MGMT3X-800SR-K9 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 800Ser RTR
Router
ASR 1K L-MGMT3X-TKN-K9= 3 1 L-MGMT3X-ASR1K9 S-MGMT3X-ASR1K9 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ASR1K
CSR 1K L-MGMT3X-TKN-K9= 1 Or 1 L-MGMT3X-CSR1-K9 S-MGMT3X-CSR1-K9 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 CSR1K
ISR 1K L-MGMT3X-TKN-K9= 1 1 L-MGMT3X-ISR1-K9 S-MGMT3X-ISR1-K9 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR1K
ISR 2K L-MGMT3X-TKN-K9= 2 1 L-MGMT3X-ISR2-K9 S-MGMT3X-ISR2-K9 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR2K
ISR 3K L-MGMT3X-TKN-K9= 2 1 L-MGMT3X-ISR3-K9 S-MGMT3X-ISR3-K9 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR3K
ISR 4K L-MGMT3X-TKN-K9= 2 1 L-MGMT3X-ISR4-K9 S-MGMT3X-ISR4-K9 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR4K
Cat 92XX L-MGMT3X-TKN-K9= 1 1 L-MGMT3X-92XX-K9 S-MGMT3X-92XX-K9 Cisco Ent MGMT: PI 3.x LF,AS, 1 Cat 9200 Switch
Cat 93XX L-MGMT3X-TKN-K9= 2 1 L-MGMT3X-93XX-K9 S-MGMT3X-93XX-K9 Cisco Ent MGMT: PI 3.x LF,AS, 1 Cat 9300 Switch
Cat 94XX L-MGMT3X-TKN-K9= 2 1 L-MGMT3X-94XX-K9 S-MGMT3X-94XX-K9 Cisco Ent MGMT: PI 3.x LF,AS, 1 Cat 9400 Switch
Cat 95XX L-MGMT3X-TKN-K9= 3 1 L-MGMT3X-95XX-K9 S-MGMT3X-96XX-K9 Cisco Ent MGMT: PI 3.x LF,AS, 1 Cat 9500 Switch
Cat 96XX L-MGMT3X-TKN-K9= 3 1 L-MGMT3X-96XX-K9 S-MGMT3X-96XX-K9 Cisco Ent MGMT: PI 3.x LF,AS, 1 Cat 9600 Switch

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Management 3.x Tokens to Management 3.x


License Mapping Table
Managed
SKU and Qty to purchase Or SKU and Qty to purchase
device
MGMT
Token SKU Tokens/Device MGMT 3.X License SKU MGMT 3.X Smart License SKU Description
Lic/Device
®
IE 1K L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K-K9/S-MGMT3X-3K-K9 Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst 2K/3K
®
IE 2K L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K-K9/S-MGMT3X-3K-K9 Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst 2K/3K
®
IE 3K L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K-K9/S-MGMT3X-3K-K9 Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst 2K/3K
®
IE 4K L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K-K9/S-MGMT3X-3K-K9 Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst 2K/3K
®
IE 5K L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K-K9/S-MGMT3X-3K-K9 Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst 2K/3K
®
ME 1K L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K-K9/S-MGMT3X-3K-K9 Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst 2K/3K
Or
®
ME 2K L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K-K9/S-MGMT3X-3K-K9 Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst 2K/3K
®
ME 3K L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K-K9/S-MGMT3X-3K-K9 Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst 2K/3K
®
SG 200 L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K-K9/S-MGMT3X-3K-K9 Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst 2K/3K
®
SG 300 L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K-K9/S-MGMT3X-3K-K9 Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst 2K/3K
®
SG 500 L-MGMT3X-TKN-K9 1 1 L-MGMT3X-2K-K9/L-MGMT3X-3K-K9 S-MGMT3X-2K-K9/S-MGMT3X-3K-K9 Cisco Ent MGMT: PI 3.x LF,AS Lic, 1 Catalyst 2K/3K

CGR 1K L-MGMT3X-TKN-K9 1 1 L-MGMT3X-ISR1-K9 S-MGMT3X-ISR1-K9 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR 1K

CGR 2K L-MGMT3X-TKN-K9 2 1 L-MGMT3X-ISR2-K9 S-MGMT3X-ISR2-K9 Cisco Ent MGMT: PI 3.x LF, AS Lic, 1 ISR 2K

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Appendix F

End-of-Sale and End-of-Life (EoS/EoL) Notices

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EoS and EoL Notices

Cisco Prime
Infrastructure/LMS/WCS https://www.cisco.com/c/en/us/products/cloud-systems-
End-of-Life and End-of- management/prime-infrastructure/eos-eol-notice-listing.html
Sale Notices

https://www.cisco.com/c/en/us/products/collateral/cloud-systems-
management/application-policy-infrastructure-controller-enterprise-
APIC-EM End-of-Life and module/eos-eol-notice-c51-741252.html

End-of-Sale Notices https://www.cisco.com/c/en/us/products/collateral/cloud-systems-


management/application-policy-infrastructure-controller-enterprise-
module/bulletin-c25-742253.html

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Appendix G

Using the Licensing Interface

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How to View the License Summary


• Navigate to Administration, then click on Licenses under Licenses and Software Updates
• You can select ‘Smart Software Licensing’ if you want to enable smart licensing mode

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License Summary (PI 3.X or Later)

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Licensing Dashboard

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Licensing Dashboard

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Adding and Deleting License Files


• Administration > License and Software Updates > Licenses > Files > License Files
• To add a license file: Click on the Add button. An upload box will appear. Browse and upload a license file. Log out and log in to the
system. The license will be effective
• To delete a license file: Select the file to be deleted. Click on the Delete button. A confirmation popup box will appear. Click ok.
Files will be deleted. Log out and log in from the system to let deletion take effect
• License ID (license file name), Feature, Device Limit, Type all provide information about the license file

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How to backup and save Prime Infra .Lic files?


• Customer doing Inline Upgrade (where possible), the .LIC files are automatically carried over the target version of PI; No
additional action is required to migrate the licenses to the upgraded PI instance

• Customer upgrading via Fresh Install (where possible) and if you are allowed to restore your full application backup from
previous version of PI, the .LIC files are automatically carried over the target version of PI; No additional action is required to
migrate the licenses to the upgraded PI instance

• In some situations, customer may want to start with a PI server with no data but use existing licenses from a PI instance
running a previous version of SW. In such situation, you can locate And copy .LIC files from that server and copy it over to
the newly installed PI server running the desired version of SW

• .Lic files are located in/opt/CSCOlumos/licenses directory


• At the system CLI prompt, cd to/opt/CSCOlumos/licenses
• Locate .Lic files and FTP to some known location on your desktop/laptop PC
• After installing the PI 3.x and restoring the application backup, you can install the licenses

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Appendix H

Obtaining a Cisco Prime Infrastructure 3.x Evaluation License and Software

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Obtaining a Cisco Prime Infrastructure 3.x


Evaluation License

If you need a custom evaluation license, send a


request to ask-pi-license-req@cisco.com with below
Evaluation details
License • Customer CCO ID
• Total number of tokens required

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Appendix I

Contact Information for Ordering and Licensing Assistance

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Contact information for ordering and


licensing assistance

For all ordering issues in Cisco® Commerce Workspace (bookings, holds, configurations): cs-support@cisco.com
For eDelivery support questions or ordering issues (provide PO or SO number): edelivery-customer-support@cisco.com
Customer Case Management Tool to open a support case: https://www.cisco.com/cisco/psn/web/workspace

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Appendix J
Links to additional Resources
(Release Notes, Installation Guide, Deployment Guide)

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Additional Resources

Links to Release Notes, Software Downloads, Deployment Guide, Field Notice etc.
• http://www.cisco.com/c/en/us/support/cloud-systems-management/prime-
infrastructure/products-release-notes-list.html
• https://software.cisco.com/download/navigator.html?mdfid=284145020&i=rm
• http://www.cisco.com/c/en/us/support/cloud-systems-management/prime-
infrastructure/products-installation-guides-list.html
• http://www.cisco.com/c/en/us/support/cloud-systems-management/prime-infrastructure/tsd-
products-support-series-home.html

Note: Please use the document related to the latest release of Cisco Prime™ Infrastructure (3.x)

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Appendix K

Guidelines for License Application and Entitlements

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Guidelines for License application (1 of 6)


Management Servers (e.g., LMS, WCS, NCS, PI and PI Operations Center) can only accept specific licenses.
Detailed list of SKUs that can run on a management server is show in the table on the next slide

Demo / Evaluation licenses and Permanent licenses cannot be mixed in most cases
(Exception) Demo / Evaluation Assurance licenses may be used with Permanent Lifecycle and BASE licenses

PI servers will accept licenses that are for current PI version and earlier versions (backward compatibility)

Node lock removed licenses can only be applied to PI 2.2 and higher versions of PI
A particular instance of a node lock removed license CANONLY be applied on a single PI server

On rare occasions, customers accidently purchase licenses for later versions of PI and want to run an older version
of PI; In such cases, customers can request licensing@cisco.com to downgrade their licenses

A single PI server can be run only with PI licenses or Operations Center Licenses and not both
PI servers with Operations Center Licenses will run as Operations Center

A single PI server instance either run in Traditional Licensing Mode or Smart Licensing Mode

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Guidelines for License application(2 of 6)


To avoid installing incorrect licenses on management servers please use this table
Management server
LMS WCS NCS PI 1.1 PI 1.2, 1.3, 1.4 PI 2.0, 2.1 PI 2.2 PI 3.0 PI 3.1
Licenses allowed
NCS NCS 1.0, NCS 1.0, NCS 1.0, NCS 1.0, NCS 1.0, NCS 1.0,
Licenses allowed LMS WCS
1.0 PI 1.x PI 1.1, PI 1.2 PI 1.x, PI 2.x PI 1.x, PI 2.x PI 1.x, PI 2.x PI 1.x, PI 2.x
Node lock vs Node lock removed
Node locked Y Y Y Y Y Y Y Y Y
Node lock removed N N N N N N N N N
Traditional (classic) or Smart license
Traditional (classic) Y Y Y Y Y Y Y Y Y
Smart N N N N N N N N N
Base licenses
Base =1 =1 =1 =2 =3 =4 =5
Lifecycle and assurance licenses
Lifecycle (LF) >=1 >=1 >=1 >=1 >=1 >=1 >=1 >=1 >=1
Assurance (AS) 1 or more 1 or more 1 or more 1 or more 1 or more
Compliance
Compliance >=1 N N N N N N N N
UCS server/VM management
UCS server MGMT N N N N N N Y = (> = 2.1) Y = (> = 2.1) Y = (> = 2.1)
UCS VM MGMT N N N N N N Y (2.1 w/ TP 3.0.2) Y Y
Operations server licenses
Base N N N N N N Y (> = 2.1) Y Y
Server N N N N N N Y (> = 2.1) Y Y

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Guidelines for License application(3 of 6)


How to upgrade from one PI version to a later version and attach services
support contract?
Customers with valid support contract on PI can upgrade from an earlier version to another later version of PI software at NO
ADDITIONAL COST
Customers with expired support contract or with no support contract can use upgrade licenses to upgrade from one version of PI
to later versions of PI software and attach support contract
Customers are strongly encouraged to attach Support Contract when purchasing Upgrade licenses

No License files are issued as part of the purchase of Upgrade part numbers or purchase of support on older part numbers
The existing licenses on their current PI servers will work with the later versions of PI software

Upgrade licenses can only be purchased by customers who have purchased the full product licenses in the past (e.g. Customers
with PI 1.x / 2.x licenses can purchase PI 3.x upgrade licenses)
Upgrade licenses purchased must have matching licenses in terms of device count on earlier versions
(e.g. Customers with 25 device Lifecycle license on PI 1.x / 2.x can only purchase 25 device upgrade license)

Customers can reach out to licensing@cisco.com to help manually generate these licenses. To allow Cisco Licensing to manually
generate these licenses, customers must show proof of ownership / purchase of the license that entitle them to upgrade using PUT

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Guidelines for License application(4 of 6)


How licenses are treated when customers upgrade from one PI version to
later versions?
• When customers upgrade from NCS 1.0, PI 1.1/1.2/1.3/1.4, PI 2.1 to PI (PI 2.2, 3.x), the licenses (BASE, Lifecycle (LF), Assurance (AS) in
particular) from earlier versions of NCS or PI will work on later version of PI. (No additional action is required from customer side)
• Customers can add LFAS licenses (from PI 3.x or Cisco ONE purchases).
• When customers upgrade from PI 1.x or 2.x to PI 3.x version. the LF and AS licenses from earlier PI release will continue to work on PI 3.x.
(No additional action is required from customer side)

Until PI 2.2
LF and AS Licenses
• LF and AS licenses were offered with separate Part #s and offered in Packs of 25, 50, .. 15K device licenses only
Consumption model
• All managed devices (APs, Routers, and Switches and stacks) consumed just one LF and/or AS (where applicable) Licenses per device
Tokens vs License
• Each LF/AS/BASE device license translates to a single corresponding LF/AS Tokens and BASE license.
e.g., 25 device LF license (L-PI2X-LF-25 translates to 25 LF tokens
Licensing Dashboard on PI 3.1.3 and above can be used to display all the purchased and grandfathered tokens

Beginning with Cisco ONE (2.x and 3.x) and PI 3.0


LF and AS Licenses
• LF and AS licenses were offered in LF+AS Bundled Part #s. LF and AS licenses were no longer available for purchasing separately.
• LFAS license could be purchased in increment of 1 device license rather than having to purchase Packs of 25, 50 etc.
• Different LFAS licenses are offered for different device categories (e.g APs, Routers, Switches and sub categories (cat 2K, 4k etc)

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Guidelines for License application(5 of 6)


How should customers attach missing Assurance (AS) licenses to existing PI
2.x or 3.x servers?
We recommend that the customer match Lifecycle (LF) and Assurance (AS) licenses
To make this process easier and cost effective to customers, we intend to keep the promotion part
numbers listed at 50% discount relative to full product part numbers

We are exploring ways to use any unused LF licenses (tokens) as Assurance (AS) licenses (tokens)
PI server will let customers know that customers need to match AS and LF licenses

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Guidelines for License application(4 of 6)


How does the new consumption model in PI 3.x work?

License (Token) Consumption model beginning with 3.1.3


• Most management licenses (APs, ISR 1K Routers, and Cat 2K and 3K Switch licenses) convert to 1 LF token and 1 AS token
• These managed devices (APs, ISR 1K Routers, and Cat 2K and 3K Switch licenses) consume 1 token (LF and AS
(as applicable)) per device
• Other management licenses (ISR 2K, 3K, 4K, Cat 4K, 6K Switch licenses) convert to 2 or more LF and AS token pairs
• These managed devices (ISR 2K, 3K, 4K, Cat 4K, 6K Switch licenses) consume 2 or more LF and AS token pairs per device
• Stack of switches will now consume 1 license per stacked switch. (i.e., a stack of three Cat 3850s will consume three LF and
AS pairs

License Grandfathering Process (Automatic process and no action required on the part of customer)
• Customers can upgrade to 3.1.3 and above will not be required to purchase additional licenses to accommodate for new
consumption model. This above feature is enabled using an automatic grandfathering process.
• Using this process, Prime Infrastructure 3.1.3 will create and donate tokens where applicable
• A dashboard on PI 3.1.3 can be used to display all the purchased and grandfathered tokens

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Guidelines for License application(5 of 6)


How should customers resolve licensing issues (license consolidation,
license split, redeem missing licenses?
Occasionally, customers request licensing@cisco.com to consolidate a bunch of smaller licenses into a
single license; Cisco licensing is generally given approval to oblige with the above requests.

Occasionally, customers request Cisco to split their large lifecycle license to multiple smaller chunks
(e.g Split 10 K licenses to 2 x 5 K licenses)
In these cases, customers must ensure that they have one BASE license for each of the individual instances
of PI server being deployed – they must purchase the necessary BASE license to satisfy this requirement.

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Guidelines for License application(5 of 6)


How should customers resolve LMS and Compliance licensing issues?

• Occasionally, customers either misplace licenses or never redeem their PAKs for licenses.
Cisco licensing will generate these missing licenses and will require the customer to provide proof of purchase or
evidence that they upgraded using PUT tool.
• Ex 1. Customers purchased or upgraded from NCS 1.0 to PI 1.1 (with valid services contract) and did not redeem
LMS PAK and potentially misplaced the LMS PAK; They can come back to licensing@cisco.com at a later date and
request LMS licenses. Customers must how proof of upgrade.
• Ex 2. Customers upgraded from LMS 4.1 to 4.2 (via PUT) and did not redeem PI 1.1 PAK; They can come back to
licensing@cisco.com at a later date and request unredeemed PI licenses. Customers must show proof of upgrade.

• LMS 4.2 Licenses cannot be purchased independently and can only be purchased by purchasing
PI 1.x (where x <>0), PI 2.x.
• Customers purchasing PI 1.x (where x <> 0), PI 2.x get PI licenses and LMS 4.2 licenses (provided as a shadow
or duplicate license). Hence these LMS licenses cannot be again converted to PI licenses since it would amount to
“double dipping”.

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Guidelines for License application(6 of 6)


How do customers get clarification on NCS WAN Licenses ?

• NCS WAN 1.1 Licenses were offered for customers purchasing PI 1.1 and these were only used to test router
management functionality on NCSWAN (a separate instance of NCS 1.x).
• Router management function on PI was integrated to main branch of PI and hence NCS WAN 1.1 has been
discontinued. Hence these NCS WAN 1.1 licenses cannot be again converted to PI licenses since this would also
amount to “double dipping”

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Attaching/renewing Services Contract


How do customers attach services contract ?

• By purchasing support contracts, the customers benefit greatly by receiving free upgrades from one version of the
product to an another at no additional cost.
• They also receive world class/industry leading technical support

• A large majority of business customers purchase and regularly renew service contract for all Cisco products
• The support contracts are offered with various terms (1yr, 3yr, etc.) and conditions (5x8, 24x7, etc.)
• Customers are encouraged to select the terms and conditions that are most suitable for their business needs.

• Customers are responsible for attaching and periodically renewing support contracts per published
Cisco Guidelines
• Occasionally, customers let the support contract expire or try to attach contract past the EoS/EoL milestones.
In such cases, customers should purchase upgrade licenses and use that opportunity attach services contracts.
• The UPG SKUs are listed at 25% of list price of the full product. After applying the discounts, these upgrade SKUs
become very attractive alternative way to re-attach expired support contracts and missing support contracts and
enjoy the full benefits described above. You could view paying for upg SKUs as paying a “late fee” for attaching
services contract passed the deadline.

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Appendix L

Smart Licensing Update

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Ordering Cisco Prime


Infrastructure Smart
Licenses

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Smart license workflow

Before ordering Smart Licenses


• Create at least one smart account and one or more virtual accounts within that smart account
• For instructions on creating smart account and virtual accounts within a Smart Accounts (Click here)
• For instructions on purchasing and assigning a BoM to a Smart Account/Virtual Account (Click here)
• For instructions on managing smart licenses (aka entitlements) with Smart Account/Virtual Accounts (Click here)

When Purchasing Smart Licenses


• You will assign those purchases to your Smart Virtual Account
• For instructions on managing smart licenses (aka entitlements) with Smart Account/Virtual Accounts (Click here)

Before Using Smart Licenses


• You will need to enable Smart Licensing Mode in PI
• For instructions on enabling smart licensing in Prime Infrastructure instance (Click here)

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First-Time Purchase of Prime Infrastructure (1 of 2)


(Smart License)

Use case: Customer wants to purchase Cisco Prime™ Infrastructure to manage its network with 500 (APs), 60
(2Ks), 20 (3Ks), ISR1K (10), ISR4K (2). Include high availability, and deploy PI on a virtual appliance

Required
1. Start with TOP-LEVEL part number: S-MGMT3X-N-K9 (QTY. = 1) * Lifecycle and Assurance Lic. (QTY. 1 or more)
2. Select the BASE LICENSE part number: S-MGMT3X-PI-BASE (QTY. = 1)
3. Select SOFTWARE* part number R-PI31-SW-K9 (QTY. = 1)
4. Select the HIGH AVAILABILITY** part number: S-PI2X-HA (QTY. = 1) PI Base Lic. (Opt) H/A Lic.
5. Select MGMT (LF and AS) license part number(s): S-MGMT3X-<DEV>-K9, (QTY=n) (QTY. 1) (QTY. 0 or 1)
(<DEV> = Device Type and Sub Type (AP, 2K, 3K ..) n = 50/100/500/1000 .. 15,000)
QTY depends on the number of network devices
PI Virtual or Physical Appliance
Optional
1. Order additional support (a 1-year mandatory services contract is attached with each
new order)

For example BoM 1s (Click here) ; For a full list of SKUs (Click here)
* For instructions upgrading and installing software (Click here), To access and download Prime Infra software (Click here)
** Required only if you are deploying Prime Infra. in high availability configuration
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First-Time Purchase of Prime Infrastructure (2 of 2)


(Smart License)

Example BoM #1s: Customer wants to purchase Cisco Prime™ Infrastructure to manage its network with 500 (APs), 60 (2Ks), 20 (3Ks), ISR1K
(10), ISR4K (2). Include HA and deploy PI on a virtual appliances (Services Part Numbers will be displayed when you order the product)

Product Part Number Description QTY Services Part Number Description QTY
Top-Level Part Number
S-MGMT3X-N-K9 Cisco® Ent MGMT: Lic For PI 3.x And APIC EM Fnd Apps 1 N/A 1
Base License
S-MGMT3X-PI-BASE Cisco Ent MGMT: PI 3.xx Platform Base Lic 1 1
Prime Infrastructure 3.x Software Options
R-PI31-SW-K9 Cisco Prime™ Infrastructure 3.x Software 1 1
Prime™ Infrastructure 3.x High-Availability License (RTU)**
S-MGMT3X-HA Cisco Ent MGMT: PI 3.x, APIC-EM (if applic), H/A Lic 1 1
Lifecycle and Assurance License Options (Access Point Management)
S-MGMT3X-AP-K9* Cisco Ent MGMT: PI 3.x LF, AS and APIC-EM Lic, 1 AP 500 500
Lifecycle and Assurance License Options (Catalyst ® Switch Management)
S-MGMT3X-2K-K9 Cisco Ent MGMT: PI 3.x LF,AS and APIC-EM Lic, 1 Cat 2K 60 60
S-MGMT3X-3K-K9 Cisco Ent MGMT: PI 3.x LF,AS and APIC-EM Lic, 1 Cat 3K 20 20
Lifecycle and Assurance License Options (Router Management)
S-MGMT3X-ISR1-K9 Cisco Ent MGMT: PI 3.x LF, AS and APIC-EM Lic, 1 ISR1K 10 10
S-MGMT3X-ISR4-K9 Cisco Ent MGMT: PI 3.x LF, AS and APIC-EM Lic, 1 ISR4K 2 2

* Customers purchasing an AP (access point) management license for 2500 or more devices can use L-MGMG3X-AP-HV-K9 (high-volume license);
These licenses can only be used for AP management.
** You do NOT need to purchase duplicate device management licenses for the secondary server.
High-availability deployments require that both primary and secondary appliances be identical (PHY/PHY, VM/VM, Gen1/Gen1, PI ver x/ver x)
The services part number and description cells are left blank since the content will vary depending on the type of services SKU and duration of service you select.

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Adding Capacity to Existing PI 3.x Servers (1 of 2)


(Smart License) Lifecycle and Assurance
Use case: Customer wants to add network capacity and purchase corresponding Cisco Prime™ Infrastructure licenses to
manage the added devices (access points, Cisco Catalyst® switches, routers, Cisco Nexus® switches).
(Services part numbers will be displayed when you order the product.)

Required
Lifecycle and Assurance Lic. (QTY. 1 or more)
1. Start with TOP-LEVEL part number S-MGMT3X-N-K9 (QTY = 1)

2. Select MGMT (LF and AS) license part number(s): S-MGMT3X-<DEV>-K9, (QTY=n)
(<DEV> = Device Type and Sub Type (AP*, 2K, 3K .. )
n = 50/100/500/1000 .. 15,000) PI Base Lic. (Opt) H/A Lic.
(QTY. 1) (QTY. 1)
QTY depends on the number of network devices
The QTY depends on the number of network devices (access points, switches, routers) PI Virtual or Physical Appliance
Optional
1. Order additional support (a 1-year mandatory services contract is attached with each new order)
No need to re-purchase base and HA licenses

For example BoM 3s (Click here) ; For a full list of SKUs (Click here)
*Customers purchasing an access point management license for 2500 or more devices can use L-MGMG3X-AP-HV-K9 (high-volume license)
These licenses can only be used for AP management.
The services part number and description cells are left blank since the content will vary depending on the type of services SKU and duration of service you select.
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Adding Capacity to Existing PI 3.x Servers (2 of 2)


(Smart license) Lifecycle and Assurance

Example BoM #3s: Customer wants to add network capacity and purchase corresponding Cisco Prime™ Infrastructure licenses to
manage the added devices (access points, Cisco Catalyst® switches, routers, Cisco Nexus® switches). (Services part numbers will
be displayed when you order the product.)

Product Part Number Description QTY Services Part Number Description QTY
Top-Level Part Number
S-MGMT3X-N-K9 Cisco® Ent MGMT: Lic For PI 3.x And APIC EM Fnd Apps 1 N/A 1

Product Part Number Description QTY Services Part Number Description QTY
Lifecycle and Assurance License Options (Access Point Management)
S-MGMT3X-AP-K9* Cisco Ent MGMT: PI 3.x LF, AS and APIC-EM Lic, 1 AP 100 100

Lifecycle and Assurance License Options (Catalyst Switch Management)


S-MGMT3X-2K-K9 Cisco Ent MGMT: PI 3.x LF,AS and APIC-EM Lic, 1 Catalyst® 2K 20 20

S-MGMT3X-3K-K9 Cisco Ent MGMT: PI 3.x LF,AS and APIC-EM Lic, 1 Cat 3K 10 10

Lifecycle and Assurance License Options (Catalyst Switch Management)


S-MGMT3X-ISR1-K9 Cisco Ent MGMT: PI 3.x LF, AS and APIC-EM Lic, 1 ISR1K 10 10

S-MGMT3X-ISR4-K9 Cisco Ent MGMT: PI 3.x LF, AS and APIC-EM Lic, 1 ISR4K 2 2

*Customers purchasing an access point management license for 2500 or more devices can use L-MGMG3X-AP-HV-K9 (high-volume license)
These licenses can only be used for AP management.
The services part number and description cells are left blank since the content will vary depending on the type of services SKU and duration of service you select.

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Setting up Smart
Accounts and Virtual
Accounts

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Cisco Software Central (CSC)


Request Smart Account – Setup Holding Account for Partners and Distributors

Access Cisco Software Central (CSC) – software.cisco.com and click Request a Partner
1
Holding Account to create a Holding Account. To create your Customer Smart Account or to
request a Customer Smart Account on behalf of an end customer, click Request a
Smart Account.

The next slides demonstrate how to create a Holding


Smart Account, which you will need. Creating a
Customer Smart Account is the same process, but
you click Request a Smart Account Instead.
More details:
• Request Customer Smart Account
• Setup Customer Smart Account

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Cisco Software Central (CSC)


Request Smart Account – Select an Account Creator

On the Smart Account Request page, select Yes or No to assign yourself or someone else to
1
be the account creator and represent the company.

Creator
This individual has the authority to represent
his or her company and create the Account.
Note that the Creator can also be the
1
Requestor.

If you are requesting an account on behalf of


a customer, these are similar steps that you
would take to request a Customer Smart
Account account from CSC. During this step
you would say no, and enter in the customer
email address.

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Cisco Software Central (CSC)


Request Smart Account – Update the Account Domain Identifier (Optional)
1 Click Edit to update the Domain Identifier of the Account (optional – requires additional approval time)
2 In the Edit Account Identifier dialog box, review and update domain identifier information and click OK.
3 Enter Account Name (Company Name) and click Continue to complete the smart account request.

2
Account Domain Identifier
• Identifies company owning the
account
1 • Relies on internet domain of company
• Defaults to Creator email domain –
Can be change through manual
3 approval

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Cisco Software Central (CSC)


Request Smart Account – Complete Initial Request
1 Review the Account information and Click Create Account.
It will go into pending state until the person specified as the Creator completes the setup process. They will
receive an email with instructions. If the requestor indicated that they were also the creator, then they will
proceed to selected the company address at this time, which is demonstrated in the next section.

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Complete Smart
Account Setup
Cisco will approve the domain
(if edited) and Send Approval Email
with Next Steps

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Cisco Software Central (CSC)


Complete Smart Account Setup
Creator will receive this email from Cisco to complete the Smart Account Setup. Once this is complete and Cisco
has approved any domain changes, the account will be created and ready for use.

1 Click Complete Smart Account Setup to continue with the smart account creation.

2 You need a CCO ID. If you don’t have one, click register for a new account.

1
2

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Cisco Software Central (CSC)


Accept Creator Role
Creator will Accept the role or decline and/or nominate another person. In this example, we are assuming
1
they accepted the creator role.

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Cisco Software Central (CSC)


Complete Smart Account Setup
1 Enter the Account Name in the Account Name field. Edit domain if needed.

2 Click Continue

* Note: the Account Name should reference the Company Name, to mirror the Domain of the Account Owner’s Company. E.g. If the Domain is Cisco.com,
the Account Name should be Cisco.

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Cisco Software Central (CSC)


Complete Smart Account Setup – Search Address
1 Select the corporate headquarters legal country location for the Smart Account.

2 Enter the name of the company. Search results will populate. You can also click Show more Results.

1
2
Note: Fields may be pre-populated.
If you need to filter the search list.
Type in more specific address details

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Cisco Software Central (CSC)


Complete Smart Account Setup – Select Address
1 This is the Show more Results screen. Select Address and click Continue.

2 If you are unable to find your address, click Can’t find the address? checkbox to create a new address.

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Cisco Software Central (CSC)


Complete Smart Account Setup – Create Address
1 Enter the company/organization headquarters address if you cannot find the address. Click Continue.

2 Click Use Modified Address.

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Cisco Software Central (CSC)


Complete smart account setup – Select additional approvers and administrators

1 Add Approvers or designate yourself as the approver. The Approver should have the authority to bind the
company in any agreements pertaining to the Smart Account.
2 Add Account Administrators.
3 Click Continue.

Approver:
• A User with the authority to bind their company to
license agreement and any agreements pertaining to
the Smart Account
1
• Accepts the Smart Licensing agreement

Administrator:
• Approve access for other users’ smart accounts
2 • License management in Smart Software Manager
• Can accept the Smart Licensing agreement →
becomes Approver
3
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Cisco Software Central (CSC)


Complete Smart Account Setup

1 Review the account information and click Create Account to complete the Account Setup.

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Cisco Software Central (CSC)


Complete Smart Account Setup - Confirmation

1 Confirmation page. Click Cisco Software Central to view and manage your Smart Account. To manage the
individual Smart Licenses, go to SSM.

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Purchasing and
Assigning a BoM to a
Smart Account

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CCW Ordering scenarios


Customer Partner

PAK Based Licenses

• Smart Account assignment is optional but recommended since PAKs will automatically be available in LRP and visible
at the enterprise-wide level.
• The best practice is to assign the End Customer Smart Account at the time of order for the PAKs to be automatically
available in LRP. You can assign an end Customer Smart Account up until the order is fulfilled, which is usually 24-48
hours after the order is placed.
• Otherwise, PAKs can be assigned to the Smart Account post order in LRP so Customers can benefit from enterprise-
wide access control and visibility.

Smart Licenses

• Smart Account assignment is mandatory to submit the order. The Smart Licenses will be automatically activated and
available in SSM.
• Detailed Smart Account assignment scenarios will be covered later in this deck, but the initial order can be assigned
to either the Customer Smart Account or the Holding Smart Account and re-assigned to the Customer Smart Account
post order.

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CCW
Getting Started
You can only assign smart accounts in CCW Order.
1 Create standalone order and add a smart account enabled SKU and assign smart account information.
2 Add a smart account enabled SKU in Quote, convert to an order, and assign smart account in Order.

Service Contracts and Subscriptions


tabs are now consolidated under
one single Services and
Subscriptions Tab.

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CCW
Getting Started – Upfront Smart Account Assignment
1 On the Order Initiation page, you can assign a Smart Account upfront by clicking Assign Smart Account. The
assignment will cascade to all licenses on the order, for both Smart Account Mandatory (Smart Licenses) and
Smart Account Optional SKUs (Classic PAKs). You can also assign Smart Accounts after you have
added items.

Holding Account is assigned to the entire


Order, whereas a Customer Smart Account is
assigned to the specific lines, and can be
edited at the line level.
1

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CCW Add Assign smart Associate partner

When is Smart Account Assignment Required


smart SKU account holding account

1 Add SKUs through the as-is CCW process.


2 For mandatory Smart License SKUs, the icon and Smart Account Required message in red text are
displayed. Smart Account assignment is required to submit the order.
3 For optional Smart SKUs, Smart Account message is displayed in black text.

SA Icon and ”Smart Account Required”: SA


assignment Mandatory (Smart Licensing)
”Smart Account message” = SA assignment
1 optional. (e.g. PAKs). Provides more holistic
view of classic PAK licenses in LRP.

2
CCW displays the Smart Account Icon in
the collapsed view of an Assemble To Order
(ATO) when one of the minors is “Mandatory,”
even if the ATO itself is not “Mandatory”.
3 This applies to Order, Quote and
Configuration.

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CCW
View Smart Account Name and edit Smart Account (Items tab)
1 For SKUs already assigned to a Smart Account, the name of the Smart Account is displayed in black.
2 You can click the icon to edit/change Smart Account.

1 2

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CCW
Smart License Delivery Email
1 For Smart License enabled products, the provisioning is not completed through the standard eDelivery
process. In the email received, Customer will need to click To View Your Smart Licenses. This will take them
to SSM, where they will view licenses and register them to a device.
• If the licenses are Classic/PAK licenses, it will say Register Claim Certificates (PAKs) instead and those will be
accessible in LRP through the as-is process today or automatically available in LRP if assigned to a Smart Account
in CCW.

Note: PAKs will continue to be fulfilled through the selected option – Physical or eDelivery.
If they were assigned to a Customer Smart Account from CCW, they will be automatically available in LRP. If they weren’t, then they will
be registered and managed in LRP following the as-is process.

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Manage Smart Accounts

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Cisco Software Central (CSC)


Manage Smart Accounts – Access Multiple Smart Accounts
1 Click the Arrow icon next to the Smart Account name to display the list of accounts and then select the
desired account to switch to.

This view will only be available to:


• Someone who has access to
multiple customer accounts
• Someone who can access their
own holding account and end
customer accounts
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Cisco Software Central (CSC)


Manage Smart Accounts
1 To access and manage Smart Account, click Manage Smart Account.

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Cisco Software Central (CSC)


Manage Holding Smart Accounts – Account Properties
1 Account Name can be modified by Account Approver or Administrator in Account Properties tab.
*Note: the Account Name should reference the Company Name, to mirror the Domain of the Account
Owner’s Company. E.g. If the Domain is Cisco.com, the Account Name should be Cisco.

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Cisco Software Central (CSC)


Manage Holding Smart Accounts – Virtual Accounts
1 In Virtual Accounts tab, click New Virtual Account to add a new Virtual Account.
2 Enter name and description and make it the default account if desired. Click Save.

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Cisco Software Central (CSC)


Manage Holding Smart Accounts – Edit Virtual Accounts
1 Click Virtual Account link to edit the existing virtual accounts.
2 You can edit name, description, and change default in the General tab.
Note: Manage orders
3 Associated users display in the Users tab. assigned to the Holding
4 Click Delete to delete the Virtual Account. Smart account in CCW.

2 3

1
4

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Cisco Software Central (CSC)


Manage Holding Smart Accounts – Users
1 Click Add New User.
2 Enter CCO ID or Email and select Role Context and User role.
3 Click Continue.

1 3

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Holding Smart Account Roles Account Creator is automatically provided


the Smart Account Administrator and Holding
Account Administrator roles

Role Context User Roles Main Tasks Role in CSC Role in CCW
Smart Account Smart Account • Add users • View and approve Smart Licensing Agreement • None
Management Approver • Authority to bind the company to license agreements
• View Account properties
• Add/delete Smart Account Approvers and Administrators
Smart Account • Account Properties • View and approve Smart Licensing Agreement • None
Administrator (upon accepting becomes Approver)
• Edit Account properties
• License Management in SSM
• Add/delete Smart Account Approvers and Administrators
Holding Holding • Administer Account Organization and Users • Edit Account properties • None
Account Account • Create Virtual Accounts • Add/Delete Holding Account Administrators, Holding Virtual
Management Administrator • Add users to account Account Administrators, Holding Account Order Management
Users, Holding Virtual Account Order Management users
• Add/Delete/Edit Holding Virtual Accounts
Holding Virtual • Manage specific Virtual Account. Does not • View Account properties • None
Account have access to overall account • View Virtual Accounts
Administrator • View users of Holding Accounts
• Add/Delete Virtual Account Administrators and Holding Virtual
Account Order Admin Users (for that specific virtual account)
• Set Mail Notifications related to order provisioning
CCW Order Holding • Search and View Orders assigned to the • View Account properties • View the Holding Account and Holding Virtual
Management Account Order account (including Virtual Accounts) • View all Virtual Accounts Account Orders in CCW
Administrator • Re-assignment of Smart Account in CCW • Set Mail Notifications related to order provisioning • Modify assignment of Smart accounts in CCW
Holding Virtual • Search and View Orders assigned to a • View Account properties • Modify assignment of Smart accounts for
Account Order specific Virtual Account • View specific Virtual Accounts Orders assigned to the specific Virtual account
Administrator • Re-assignment of Smart Account in CCW • Set Mail Notifications related to order provisioning in CCW
for the specific Virtual Account • Set Mail Notifications for which they are a
member of the Virtual Account

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Customer Smart Account Roles Account Creator is automatically provided


the Smart Account Administrator and Holding
Account Administrator roles

Role Context User Roles Main Tasks Role in CSC Role in SSM
Smart Account Smart • Approve Cisco Agreements and • View and approve Smart Licensing Agreement • None
Management Account Add users • Authority to bind the company to license agreements
Approver • Edit Account properties
• Add/delete Smart Account Approvers and Administrators
Smart • Approve Cisco Agreements and • View and approve Smart Licensing Agreement (upon • None
Account Add users accepting Administrator becomes Approver)
Administrator • Edit Account properties
• License Management in SSM
• Add/delete Smart Account Approvers and Administrators
Smart Smart • Administer Account Organization • View and approve agreements • View and approve agreements
Licensing Licensing and Users • View Account properties • Add/Delete/Edit Virtual Accounts
Administrator • Manage license inventory of • Add/Delete Smart Licensing Administrators and Smart • Takes action on Alerts
overall account Licensing Virtual Account Administrators • Generate tokens for all Virtual Accounts to register products
• Create Virtual Accounts • Add/Delete/Edit Virtual Accounts • Transfer product instances and licenses across virtual accounts
• Add users to account • View logs, history and reports
*If partner is managing the • Set Mail Notifications
entire account on your behalf, • Manage satellites and sync collectors
provide them with this role
Smart • Manage specific Virtual Account. • View Account properties • View Virtual Accounts
Licensing Does not have access to overall • Add/Delete Smart Licensing Virtual Account Administrators • Takes action on Alerts for specific Virtual Accounts
Virtual account for their specific Virtual Accounts • Generate tokens for specific Virtual Accounts to register products
Account • Manage license inventory of • Generate tokens for their Virtual Accounts in SSM • Transfer product instances and licenses across virtual accounts
Administrator specific Virtual Account • Transfer product instances and licenses across Virtual they own
*If partner is managing on Accounts tor which they are a member in SSM • View logs, history and reports for specific Virtual Accounts
specific Virtual Accounts on • Register products and manage satellites, sync collectors • Set Mail Notifications
your behalf, provide them with for Virtual account for which they are a member in SSM • Manage satellites and sync collectors
this role • Set Mail Notifications

Account Management for Customer Smart Accounts is done within CSC and License management and activation is done in SSM

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Cisco Software Central (CSC)


Manage Holding Smart Accounts – Notification Settings
1 Edit email notification settings for when orders are provisioned to the Holding Smart Account

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Cisco Software Central (CSC)


Manage Holding Smart Accounts – Event Log
1 View all activity at the Smart Account level to have better visibility into the Smart Account.
2 Filter results by a specific date range, Event type (user management, virtual account management or Smart
Account management), or search by the user who took the action.

Note: License activity is not available in


CSC. Go to SSM for Smart Licenses or
1 LRP for Classic PAK based licenses

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Smart Account
Transaction Traceability

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Smart Account Transaction Traceability


View History
You can now view Smart Account transactions in the post-sale assignment page via a new “View History” link at
the header and line levels.
1 Click View History at the Header level.
2 You can access Smart Account Historical details for both Customer and Holding Accounts.

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Smart Account Transaction Traceability


View History
Smart Account Historical details are available also at the line level.
3 Click View History at the Line Level.
4 View Historical Information.

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Customer Support
Submitting Cases
Software Licensing Support
Customers with Software Licensing issues/questions can open a case using standard Cisco processes:

Licensing@cisco.com
Smart-support-team@cisco.com

Online Email Phone

Software Licensing Support Hours


• Monday – Friday: 8:00 am – 5:00 pm (US PT)
Product Support
• Technical Assistance Center (TAC)
• Customers can contact TAC for product support issues and questions using existing Cisco processes
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Prime Migration to
Cisco DNA Center

June 2019
ToC

Cisco DNA Center and


Prime Paradigms

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Configuration - Traditional Network Management


vs Intent Based

Traditional Management Intent Based Automation

Provisioning is achieved using Templates and Config Groups

Config Templates are mostly customer provided CLIs pushed via Abstract services normalized across device types
management console Pushes Cisco CVD best practices

Maintain profile versions with In-built


Manual failure recovery via another CLI template
transactionality Capability to roll back on failure

Day 0 and Day N updates via multiple Simplified Day 0/N updates via
CLI template or composite templates settings and profiles at site/regional level

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SWIM - Traditional Network Management vs


Intent Based

Traditional Management Intent Based Automation

Separate Software Update Workflows


for Wired and Wireless devices

Standardization of software by
No concept of image standardization
Network device role, device type and location

Limited set of Pre Checks that cannot be customized Pre and Post check Validations provide seamless updates

No support for Software Image Patches Patching capabilities to reduce downtime during software upgrades

Compliance of Images is done by manually creating


Automatic Compliance and Integrity Checks for Images
the scripts to be executed
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Streaming Telemetry vs. SNMP/Legacy Polling

Traditional Telemetry Streaming Telemetry

Intent-based
SNMP/Legacy data Wireless Infrastructure
pull methods
Streaming Telemetry

Pull based data import Push based data export

CPU overhead with data crawlers Low CPU overhead

Data intensive without optimizations Optimized for Data export (KPI, Events)

No real time notification and false alarms Notification send seconds after change

Min polling has too many black holes Reduced delay in management data
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Alarms vs. Insights

Alarms Insights

Intent-based
SNMP/Legacy data Wireless Infrastructure
pull methods
Streaming Telemetry

Raw info – need expert to understand Very descriptive with explanation of the issue

Every event generates an alarm Alarm and false positive suppression

Many alarms for the same root cause Correlated insights with root cause analysis

No guidance about how to resolve alarm Suggested actions based on expert knowledge

No correlation with affected users Clear indication of affected users and locations
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Migration Scenarios

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Deployment with Prime and Cisco DNA Center

Prime and Cisco DNA


Cisco DNA Center Managed Network
Center Managed Network

• Cisco DNA Center is used for Day 0 and Day 2 • Run Cisco DNA Center and Prime together
in the network
• One time migration from Prime to Cisco
DNA Center • Cisco DNA Center is used for Automation or
Assurance or both for parts of the network

There is only one system that will make changes to the network

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Migration Scenarios

• Full Migration from Prime to Cisco DNA Center


• Prime and Cisco DNA Center Co-existence
1 Cisco DNA Center on Assurance Mode PI = R/W, Cisco DNA Center = RO

2 Cisco DNA Center on Automation + Assurance Mode PI = RO, Cisco DNA Center = R/W

3 Cisco DNA Center on Automation Mode PI = RO, Cisco DNA Center = R/W

There is only one system that will make changes to the network

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Full Migration: Prime to Cisco DNA Center

Prime Cisco DNA Center

Devices Devices

Maps One time migration to Maps


Cisco DNA Center
CMX Settings CMX Settings

ISE Mapping ISE Mapping

Groups/Sites Groups/Sites

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1
Assurance in Cisco DNA Center and
Config in Prime
Prime Cisco DNA Center

Devices Devices

Maps Maps
Select WLC Identify the
– Migrate to Sites
CMX Settings Cisco DNA Managed CMX Settings
Center by WLC
ISE Mapping ISE Mapping

Groups/Sites Groups/Sites

WLC is RO in Cisco DNA Center

• Reports • Maps synced from Prime for


• Configuration of WLC selected sites
• Update of Maps • Issues and resolution in Cisco
• Rogue DNA Center
• Compliance • Sensor and Proactive
troubleshooting

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2
Assurance and Automation in
Cisco DNA Center
Prime Cisco DNA Center

Devices Devices

Maps Maps
Select WLC Identify the
– Migrate to Sites
CMX Settings Cisco DNA Managed CMX Settings
Center by WLC
ISE Mapping ISE Mapping

Groups/Sites Groups/Sites

WLC is RO in Prime

• Reports • Automated Deployment


• Rogue • Issues and resolution in Cisco
• Maps synced from Cisco DNA DNA Center
Center for migrated sites • Sensor and Proactive
• Cannot push changes to WLC or troubleshooting
AP’s managed by Cisco DNA Center • Maps and AP Placement
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3
Automation in Cisco DNA Center and
Monitoring with Prime
Prime Cisco DNA Center

Devices Devices

Maps Maps
Select WLC Identify the
– Migrate to Sites
CMX Settings Cisco DNA Managed CMX Settings
Center by WLC
ISE Mapping ISE Mapping

Groups/Sites Groups/Sites

WLC is RO in Prime

• Reports • Automated Deployment


• Rogue • Software Update
• Maps synced from Cisco DNA • Day 2 Changes
Center for migrated sites • Maps and AP Placement
• Troubleshooting from Prime

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Gaps

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Cisco DNA Center and Prime - Automation


Prime Cisco DNA Center
Wireless Maps for AP Placements
CMX Integration MSE Integration
Core Functions

AP Onboarding
AP Day 2 Changes roadmap
WLC Configuration - Day 0/N
Brownfield Support (Learning from WLC)
SWIM
Reports roadmap
Configuration Audit and Compliance roadmap
Advanced

Rolling AP Upgrades roadmap


Bulk Configuration changes on multiple WLC’s
Position by 2 walls and 3 points roadmap
Auto Placement of AP’s using CAD Files roadmap
Differentiators

Location/IP/Switchport based AP Onboarding roadmap


Unified configuration flow for all architectures
Flex Enhancements for SWIM roadmap
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Better in Cisco DNA Center
ToC

Cisco DNA Center and Prime - Assurance


Prime Cisco DNA Center
Wireless heatmaps for troubleshooting
Application Visibility
two reports today
Reporting
(more in next release)
Core Functions

Health Dashboards
Real Time Client and App Data SNMP Based 2-90 Sec (Streaming Telemetry)
Rogue Management and Detection beta
wIPS roadmap
Switch Port Tracing roadmap
ISE Integration
Compliance Reports roadmap
CMX Integration for Tracking Clients
Intelligent Packet Capture July*
Proactive Sensor Testing
Differentiators

iOS Wi-Fi Analytics


Guided Issue Remediation
Application Experience
Historical Troubleshooting
Integration with ITSM (ServiceNow)
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Better in Cisco DNA Center
ToC

Gradual migration from Prime to Cisco DNA Center

Cisco DNA Center Cisco DNA Center Cisco DNA Center Cisco DNA Center

Assurance for Automation and Automation for Automation and


some part of Assurance for part part and Assurance for full
network of network Assurance for full network
network

Prime Prime Prime Prime

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