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Backup & restore: Samsung Galaxy Note 3


Learn how to back up apps, contacts, photos, and data on the Samsung Galaxy Note 3. Find out more on
this page:

Back up data

Restore data

Back up apps
To back up your apps, f ollow these steps:

1. From the Home screen, tap the Menu key.


2. Tap Settings.
3. Tap the General tab.
4. Tap Back up and reset.

You must be logged in to a Google account to back up your apps. If necessary, tap Backup
account, tap Add account, and then f ollow the prompts to log in to or create a Google account.

5. If necessary, tap Backup my data to select the check box.


6. If necessary, tap Backup account to select the account.
7. To carry out a manual sync of your apps, tap the Back key and then tap Google.
8. Tap your email address at the top of the screen.
9. Check to make sure all desired back up categories contain a check mark inside the check box. If
necessary, tap the category (swipe up to see all categories) to select the check box.
10. Tap Sync now.

Back up contacts
To back up your contacts, f ollow these steps:

Back up to your Samsung or Google account

1. From the Home screen, tap Contacts.


2. If necessary, tap the Contacts tab.
3. Tap the Menu key.
4. Tap Merge accounts.
5. Tap the desired option:

Merge with Google


Merge with Samsung

6. Tap OK.
7. If necessary, log in to your Google or Samsung account.
8. Follow any additional prompts.

Back up to your SD card

1. If necessary, insert your SD card.


2. From any Home screen, tap Contacts.
3. If necessary, tap the Contacts tab.
4. If necessary, tap the Menu key, tap Contacts to display, and then tap All contacts.
5. Tap the Menu key and then tap Import / Export.
6. Tap Export to SD card.

T he pop-up window will display the f ile name f or the contact list. If desired, record the name of the
f ile bef ore tapping OK.

7. Tap OK.

Back up media & pictures


To back up your media and pictures, f ollow these steps:

Using your phone


Note: You must have a SD card installed.

1. From any Home screen, tap Apps.


2. Tap the Samsung bundle
3. Tap My Files.
4. Tap All.
5. Tap Device storage.
6. Choose one of the f ollowing options:

To copy all of your f iles, tap the Menu key and then tap Select item then select the items you
want to copy.
Locate the media and picture f iles you want to back up. To the lef t of the desired f ile or f older,
tap the check box to select the check box. Repeat as desired.
Note: Pictures and movies captured using the Camera application are stored in the DCIM
f older and media may be stored in the Download f older or other f olders.

7. Tap the Menu key.


8. Tap Copy.
Note: To move the f ile without duplicating it, tap Move.
9. Tap SD memory card to enter your external SD card.
10. If necessary, navigate to the desired f older.
11. Tap Paste here.
Note: If moving the f ile, tap Move here.

Using computer - PC

1. Connect USB cable to the phone, then to a computer.


Note: If necessary, touch the Status bar and drag it down, tap Connected as a media device and
then tap Media device to select the check box.
2. On the computer, click the Open device to view files using Windows Explorer f older or else
navigate to and open the phone’s disk drive and navigate to the desired f older.
3. Navigate to the desired f iles on your device.
Note: T he Card icon is your SD card and the Phone icon is your device's internal storage.
4. Drag and drop the f iles into the desired computer f older.
5. When f inished, saf ely disconnect the phone f rom the computer.

Using computer - Mac

1. If necessary, navigate to samsung.com/kies , click DOWNLOAD FOR MAC OS and f ollow the
prompts to download the Samsung Kies sof tware.
2. Connect USB cable to the phone, then to a computer.
Note: If necessary, touch the Status bar and drag it down, tap Connected as a media device and
then tap Media device to select the check box.
3. On your computer, open Samsung Kies.
4. Inside Kies, click the Back up / restore tab.
5. If necessary, click the Backup tab.
6. Next to 'Music' and 'Photo,' click the check box to select the check box.
Note: If you would like to back up all of your f iles, click the check box next to 'Select all items.'
7. Click Backup.
8. When f inished, saf ely disconnect the phone f rom the computer.

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Restore apps
To restore backed up apps, f ollow these steps:

1. If necessary, log into your Google account.


2. From the Home screen, tap the Menu key.
3. Tap Settings.
4. Tap the General tab.
5. Tap Accounts.
6. Tap Google.
7. Tap your email address.
8. For each desired back up category, make sure the check box is selected. If necessary, tap the
category to select the check box.
9. Tap Sync now.

Restore contacts
To restore backed up contacts, f ollow these steps:

Google or Samsung contacts

1. If necessary, log into your Google or Samsung account.


2. From the Home screen, tap the Menu key.
3. Tap Settings.
4. Tap the General tab.
5. Tap Accounts.
6. Tap Google or Samsung.
Note: If you backed up your contacts to your Google account, then tap Google f or step 4. If you
backed up your contacts to your Samsung account, then tap Samsung f or step 4.
7. Tap your email address at the top of the screen.
8. Tap Sync contacts to select the check box. If the check box is already selected, then tap Sync now.

SD card contacts

1. If necessary, insert your SD card.


2. From any Home screen, tap Contacts.
3. If necessary, tap the Contacts tab.
4. Tap the Menu key and then tap Import / Export.
5. Tap Import from SD card.
6. Tap the account where you want to save the contacts (or example, Google).

If you only have one contact list (vCard f ile) stored on your SD card, then the contacts will
automatically copy now. If you have more then one f ile, f ollow steps 7 and 8.

7. Tap Import vCard file. Tap OK.


8. Tap the desired vCard f ile where the contacts are stored. Tap OK.
Restore media & pictures
To restore backed up media and pictures, f ollow these steps:

Using device

1. From any Home screen, tap Apps.


2. Tap the Samsung bundle.
3. Tap My Files.
4. Tap All.
5. Tap Device storage.
6. Locate the f older containing the desired media or pictures.
7. Tap the Menu key, tap Select item, and to the lef t of each desired f ile or f older, tap the check box
to select the check box. Repeat as desired.
8. Tap the Menu key and then tap Copy.
9. Tap SD memory card to enter your device's internal memory. Navigate to where you want to restore
the f iles.
10. Tap Move here.

Using computer - PC

1. Connect the USB cable to the phone, then to a computer.


Note: If necessary, touch the Status bar and drag it down, tap Connected as a media device and
then tap Media device to select the check box.
2. On the computer, click the Open device to view files using Windows Explorer f older or else
navigate to and open the phone’s disk drive and navigate to the desired f older.
3. Navigate to the desired f older or location on your device.
Note: T he Card icon is your SD card and the Phone icon is your device's internal storage.
4. Drag and drop the backup f iles on your computer into the desired f older inside your phone.
5. When f inished, saf ely disconnect the phone f rom the computer.

Using computer - Mac

1. Connect the USB cable to the phone, then to a computer.


Note: If necessary, touch the Status bar and drag it down, tap Connected as a media device and
then tap Media device to select the check box.
2. On your computer, open Samsung Kies.
3. Inside Samsung Kies, click the Back up / restore tab.
4. If necessary, click the Restore tab.
5. Next to 'Music' and 'Photo,' click the check box to select the check box. If available, click the check
boxes next to any other categories you would like to restore.
Note: If you would like to restore all of your f iles, click the check box next to 'Select all items.'
6. Click Restore. If necessary, f ollow any additional prompts.
7. When f inished, saf ely disconnect the phone f rom the computer.

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