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Type | Technical support |
Service Included | Phone consulting |
Full Contract Period | 5 years |
Response Time | 2 hours |
Service Availability | 24 hours a day / 7 days a week |
Software Title | HPE Integrated Lights-Out (iLO) Advanced Pack w/3 Years 24x7 Support |
Service & Support | Phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ E-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Fax-on-demand - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 5 years ¦ New releases update - 5 years |