HPE HD0K5E Foundation Care - Extended Warranty for HPE ProLiant DL180 Gen10, 5 Year Coverage
HPE HD0K5E Foundation Care - Extended Warranty for HPE ProLiant DL180 Gen10, 5 Year Coverage
HPE HD0K5E
Product Key Features
- 5-year extended warranty for HPE products
- Provides remote technical support, repair, software support, phone support, replacement, parts replacement, remote diagnosis, new releases update, and web knowledge base access
- Service duration of 5 years
- On-site service location
- Supports both electronic and physical products
- Specifically designed for HPE ProLiant DL180 Gen10
- 9x5xNext Business Day service availability
- Next Business Day response time for parts and labor
- Comprehensive parts and labor coverage
hrs
mins
Shipping information
HPE
HD0K5E
Overview
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
Benefits
HPE Foundation Care 24x7 Service
Features
Remote problem diagnosis and support
On-site hardware support
Replacement parts and materials
Firmware updates for selected products
Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products