Veeam Basic Support - Technical support

Productcode: V-VMPPLS-VS-P01MP-00 | EAN/UPC: -

€ 21,08 excl.btw

Veeam Basic Support - Technical support - for Veeam Management Pack for Microsoft System Center Enterprise Plus - 1 CPU socket - monthly Co-term, Contract Consolidation - phone consulting - 1 month - 12x5 - response time: 2 business hours

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Veeam Basic Support - Technical support

€ 25,51 incl. 21% btw € 21,08excl. 21% btw

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Omschrijving

Specificaties

General

Type

Technical support

Service Included

Phone consulting

Full Contract Period

1 month

Response Time

2 business hours

Service Availability

12 hours a day / 5 days a week

Software

Software Title

Veeam Management Pack for Microsoft System Center Enterprise Plus

Installation Type

Locally installed

Licence Qty

1 CPU socket

Licensing Details

Monthly Co-term, Contract Consolidation

Details

Service & Support

Phone consulting - 1 month - response time: 2 business hours - availability: 12 hours a day / Monday-Friday - severity level 1 ¦ Phone consulting - 1 month - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 month - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 month - response time: 24 business hours - availability: 12 hours a day / Monday-Friday - severity level 4 ¦ Web support - 1 month - availability: 12 hours a day / Monday-Friday ¦ New releases update - 1 month ¦ Web knowledge base access - 1 month

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