Q:Is the b-hyve hose faucet safe for use with potable drinking water/NSF/ANSI 61 rated?
by|Oct 3, 2023
1 Answer
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A: Our timers are designed to be used with cold water irrigation systems only and we are unable to recommend use outside of their intended purpose.
by|Oct 3, 2023
Q:Will this device work without internet access?
by|Jul 19, 2023
1 Answer
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A: Yes, this device can be ran manually but you will not be able to access the B-hyve smart features without Wi-Fi.
by|Jul 19, 2023
Q:I have 2 of these bhyve smart watering faucet timer Wi-Fi but misplace the battery slot holder. Anyone know where I can just purchase the battery slot by itself?
by|Jun 29, 2023
1 Answer
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A: Our Orbit support team is happy to help with this. We can be reached by phone at (800) 488-6156 or online at support.orbitonline.com.
by|Jun 30, 2023
Q:If there is a loss of power, will this valve fail. Losed or open?
by|Jun 22, 2023
1 Answer
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A: To try and prevent power loss during watering, if the batteries get below a certain percentage, the valve inside the timer will not open.
by|Jun 23, 2023
Q:How many of the faucet controllers can be connected to an individual hub?
by|Jun 10, 2023
1 Answer
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A: You can connect up to 64 B-hyve 21005 hose timers to our 1st generation B-hyve Wi-FI hub.
by|Jun 12, 2023
Q:Can this be controlled by a desk top computer?
by|Jun 8, 2023
1 Answer
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A: Yes, you can control your device at https://techsupport.orbitbhyve.com/dashboard/support using the same login information you use for the app.
by|Jun 8, 2023
Q:Does this device work with Apple HomeKit?
by|May 27, 2023
1 Answer
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A: This does not currently work with Apple HomeKit.
by|May 29, 2023
Q:Can I connect a bhive XD 4 port Bluetooth unit to this hub at the same time? My HD does not sell just the hub.
by|May 12, 2023
1 Answer
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A: No, Our B-hyve XD is only compatible with our 2nd generation B-hyve Wi-Fi hub (21027).