HP Hewlett Packard
HPE 3 year Foundation Care 24x7 IMC TAM SW Mod E-LTU Service
HP 3Y 24X7 HP IMC TAM SW MOD ELTU F
819,90 € -5% 866,90 € IVA esclusa: 672,05 €
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SPESE DI TRASPORTO
a partire da: 1,49 € info
a partire da: 1,49 € info
Diritto di recesso entro 14 giorni
Garanzia 24 mesi
La nostra Affidabilità: da oltre 23 anni online 36685 opinioni
Descrizione
HP Hewlett Packard HPE 3 year Foundation Care 24x7 IMC TAM SW Mod E-LTU Service U4AN6EHPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.
For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.Updates for selected HPE-supported third-party software products are included, as they are made available from the original software manufacturer.
In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
You can choose from a set of reactive support levels to meet your business and operational needs.
HPE Foundation Care service-level options: The HPE Foundation Care options noted in the following are product dependent. HPE will provide the hardware support features for covered hardware products and the software support features for covered software products.
Hardware support coverage windows and response times will apply to covered hardware products, and software support coverage windows and response times will apply to covered software products.
All coverage windows are subject to local availability. Product eligibility may vary. Contact a local HPE sales office for detailed information on service availability and product eligibility.
Regardless of your coverage window, incidents with covered hardware or software can be reported to HPE via telephone or web portal, as locally available, or as an automated equipment reporting event via the HPE electronic remote support solution 24 hours a day, 7 days a week.
For products covered by Foundation Care, HPE offers three distinct service levels:
? HPE Foundation Care NBD Service
? HPE Foundation Care 24x7 Service
? HPE Foundation Care CTR Service
I più venduti
Scheda Tecnica
Generale
Tipo garanzia Estensione
Spec. tipologia NA
Lic. elettronica Sì
Durata 36 months
Liv. di servizio NA
Tempo servizio (gg x hr) Na
Accessori / Opzioni
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Consumabili Multifunzioni Laser
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Consumabili Stampanti Laser