Smith & Wesson M&P Shield EZ 9mm No Thumb Safety Semi Auto Pistol

SHIPPING INFORMATION

Big Daddy Unlimited represents several manufacturers and ship from multiple warehouses. Therefore, your items may arrive in multiple packages, with different shipping dates. Unfortunately, SKUs do not guarantee fulfillment locations. 

Orders that contain serialized items ( i.e, pistols, rifles, shotgun, lowers) will not ship until we have your dealer's FFL. For NFA Class III items ( i.e, suppressors, SBR/SBS, destructive devices) we require an SOT as well. Instructions on how to send this information to us are included with every purchase in your order confirmation email. Accessories are not accepted at dealers. It will ship separately to shipping address on invoice.

In general, please allow 5-7 business days for your order to process. Our business days are Monday - Friday 8 a.m. - 7 p.m. EST; Holidays, Saturday, and Sunday are not included. Some orders may also be delayed depending on carriers. We assure you, we are doing all we can to get your order to you as quickly as possible!

*Note: please be aware that tracking on ROUTE app may show everything shipped, unfortunately; this is not the case most of the time. Please note that we ship through multiple warehouses so multiple tracking numbers may be emailed to you. A sure way to check if it is fully shipped is to check under your "Orders" in the "My Account" section of our site.

If you wish to cancel your order please contact us with your order number available. We will try our best to get that canceled but sometimes the order may be too far along in our process and is unable to be stopped. Please note: just because a tracking number has not been uploaded to your order does not mean the label is not created already, it will be updated by end of day.

Please feel free to contact us anytime if you have questions regarding the status of your order.

[email protected]

+1 (813) 733-7337

RETURNS INFORMATION

IMPORTANT: 

Some items are NON-RETURNABLE for safety reasons. These include: Firearms, Ammunition, and Food Items.

Big Daddy Unlimited has a 30 day Return Policy, from the date the item(s) shipment.

Send an email to [email protected] and include the following information:

• Order Number
• Item(s) being returned
• Reason for return
• Pictures if applicable

GENERAL TERMS:

Our restocking fee is 20%. This covers inspection and re-inventory of the products. We will waive the restocking fee in the case of: defective items, incorrectly shipped items, and site description errors.

The refund will be issued to your original payment method. Please allow 10 days to process.

All shipping costs are non-refundable, unless BDU is found at fault. However, we will cover all return shipping costs unless out of our 30 day return policy.

Unauthorized returns will not be accepted for refund. Please contact us for return inquiries.

See our Terms of Service for more information.

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