Customer Ratings & Reviews

Bought this fridge after my Amana fridge with bottom freezer bit the dust after 16 Years. I never really liked the bottom freezer as I could not fine anything and the drawer slide stuck so if something fell behind I could not open the drawer far enough to remove it. I decided that I had enough years with a bottom freezer so I decided to go with a side by side. I like the fact that you can see all your food in the fridge and freezer area without much of a problems. There are a few draw backs to this fridge though. First the selves in the fridge it’s self are not adjustable. The top shelf is just tall enough to put a gallon of milk. I have a water pitcher for filtered water and it is to tall to put on any shelf so I have to put it in the door, which is not very convenient. (The door shelves are adjustable ). The other thing is that there is space in back of the shelves that is open and small items can fall down. This space can be a plus if you are trying to fit in leftover containers but you have to be careful what you put in the back of the shelf. The freezer shelves are adjustable to a point but the shelves are slotted and you need to place most things flat . Thin items can fall into the slots. It is also an adjustment going from a fridge with full width to the side by side but we are adjusting. The other thing is that this fridge had a dent in the top of the freezer door when it was unpackaged at the time of delivery. I am still waiting for a replacement to come in ( 2 months and counting). I’ve been told that they are on back order from Whirlpool.

I purchased this Fridge in May as I was updating a 50 year old kitchen. I wanted side by side and I didnt want an ice maker. Hard to find that combination. Whirlpool and Maytag both had similar models. Due to the pandemic, the Maytag was not longer available:( So I got the Whirlpool. Both good reputable brand names. Looks nice , but OMG smudges so easy:(( Im constantly cleaning the doors:(( It works fine. BUT a couple of weeks ago I opened the freeze and saw a crack on the bottom of the freezer ??? WHAT?? I asked my husband if he knew about it, he had no clue, he has dementia:(( OMG. Why is that freezer liner so fragile?????????????? thats insane!! I called Whirlpool and they sent a tech to come out and look at it. He has seen this before he said. :((( He was told to put putty over the crack:(( REALLY. ??? The putty is NOT WHITE and now theres that starring at me everytime I open the FREEZER:((((((((( Brand new freezer, looks like crap... IM so dissappointed in the quality!! I did write to whirlpool no response yet. :(((((((((((((((( We are in our 70's I cant really go out and buy a new fridge now:((((

Love the split freezer and refrigerator idea. I can see all my frozen foods without digging around. The look is simple and sleek.

We love the LED lights....you can see everything in there. Also the door bins in both sides are larger then on our last side by side. Should have waited to get the no fingerprint stainless but it was during the quarantine where they only delivered to your doorstep. We needed the fridg now. All in all we love this appliance.

Well designed use of storage space, LED lights are great for being able to see everything. It is a bit noisy but still quieter than the one I had previously.

Only have had for a month but love the shelving/layouts of both freezer/fridge. Top refrigerator shelf does freeze some items in way back on ideal chill setting but all stays plenthy chilled on 2nd cool setting.

I love this refrigerator !! Lots of storage space and adjustable shelves. I keep mine on the "ideal" setting and everything is perfectly cold, including my beer.

It fits our space, which is old! That's why we bought it. It is a bit narrow, but other than that its been a great purchase.

Love this item beautiful the style is perfect slick finish

I was pleased to find a side-by-side refrigerator to fit in the limited space I have in my kitchen. I like the see-through glass shelving so I can see which fruits or vegetables I have in the drawers without opening them. Unit is adequately cold without using the highest setting. I love it.

The first Whirlpool 21.7 cu. ft. side by side refrigerator was defective (serial #HR91645477), The replacement seems to be good so far. It is a handsome machine with a bright interior. It still is rather loud, but normal, not nearly as loud as the first one which made a sound at times that made us wonder if it would die at any moment. Best Buy was very helpful with replacing the first machine! (I give them 5 stars) The first machine was 0 stars, the second one so far would rate 5 stars IF it continues to work as expected. Time will tell. Yes I would recommend it, but beware. They are not all created 'equal' apparently.

Our main fridge went out but the problem was getting one to fit under the cabinet in our older home. Found this one and the reviews were good. People said it was noisy, but I don't think it is. Of course our old one was over 30 years old but I never noticed the compressor running on that one either. This one is great, lots of room inside and love the glass shelves!

Works well and very quiet. Stainless steel cleans up nice and is energy efficient. A perfect addition to any kitchen.

It’s really cold and freeze with the perfect side for my spot.

works great as expected, quiet, roomy, cold, light

It is a refrigerator, nothing more, cheap drawers and cheaply made. The drawers are hard to move since it is plastic sliding on plastic plus they have very sharp edges the interior shelves of the door have sharp corners and can hurt you. It is your basic refrigerator and it wasn't cheap either. $1300.00! We unfortunately bought the stainless steel and it collects fingerprints and smears which are almost impossible to remove. It is inconvenient to get things from the back of the cabinet and the lighting is harsh and hurts my eyes.

This fridge is just what we were looking for. It is a real pain in the neck finding a refrigerator that doesn't have a build in ice maker that isn't a low end model. The wire shelves in freezer are not optimal and it could use another shelf in the fridge but everything else is just as we wanted.

Excellent delivery guys. Very respectful and professional. Our refrigerator is nice, but every time we open it, it slides forward. Also, there are a ton of smudges and fingerprints each time you touch the handles.

Hard to find a side by side refrigerator without an icemaker and water dispenser in the door, of course Best Buy had one in my price range.

We have had this refrigerator for over a week now and are very pleased with it. Very quiet when the motor is running. Spacious and the lighting inside is super. Keeps food cold and frozen in both compartments and is a huge energy saver. Well worth the money!