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Sennheiser Enterprise Solution SP 20 ML 506050 Sound-Enhanced, User Friendly Mobile Speaker Phone For Desk Mobile Phone Softphone PC Connection Skype for Business Certified, Silver, EXPAND SP 20

4.0 4.0 out of 5 stars 605 ratings
$95.02 with 11 percent savings
Typical price: $106.94

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Purchase options and add-ons

Brand Sennheiser Enterprise Solution
Model Name EXPAND SP 20
Speaker Type Component
Connectivity Technology USB
Special Feature noise-isolation

About this item

  • Mobile Unified Communications: For professionals using Skype for Business, who require a consistently excellent communication solution
  • Simplify Conferencing: Set up an impromptu conference or share a call with high quality sound - anywhere (Carrying case included)
  • Voice Clarity: Ensure a cleaner sound and a more natural conversation flow with voice clarity and echo canceling features
  • Multimedia & Music Optimized: Expect the highest quality sound, no matter the circumstance, with sound-enhancement profile for music
  • Extended Talk-time: With up to 20 hours of talk time you can always stay focused on your conversations
  • Plug and Play: A 3.5 mm USB cable elimates the need for any pairing, instead allowing for easy plug and play functionality for PCs, cell phones, & tablets
  • Peace of Mind: With a 2-year warranty on the SP 20, you never have to worry about the quality of your speakerphone

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Sennheiser Enterprise Solution SP 20 ML 506050 Sound-Enhanced, User Friendly Mobile Speaker Phone For Desk Mobile Phone Softp
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USB Headset with Microphone Noise Cancelling & Audio Controls, Stereo Computer Headphones for Business Skype UC Lync Softphon
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Top Brand: Sennheiser Enterprise Solution

Highly Rated
100K+ customers rate items from this brand highly
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From the manufacturer

speakerphone, usb speakerphone, skype speakerphone, conference call speaker and microphone
speakerphone, usb speakerphone, skype speakerphone, conference call speaker and microphone
speakerphone, usb speakerphone, skype speakerphone, conference call speaker and microphone
speakerphone, usb speakerphone, skype speakerphone, conference call speaker and microphone
speakerphone, usb speakerphone, skype speakerphone, conference call speaker and microphone

What's in the box

  • Speakerphone for Skype for Business with USB cable and 3.5 mm jack cable
  • Carry case (pouch)
  • Safety guide
  • Quick guide

    • Product guides and documents

    User Guide (PDF)
    User Manual (PDF)

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    Details
    Added to Cart
    Details
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    Added to Cart
    Details
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    Details
    Added to Cart
    Price-11% $95.02
    Typical: $106.94    		-27% $138.24
    List: $189.00    		$109.99$99.00$219.99$69.95
    Delivery
    Get it as soon as Saturday, May 4
    Get it as soon as Saturday, May 4
    Get it as soon as Saturday, May 4
    Get it as soon as Saturday, May 4
    Get it as soon as Saturday, May 4
    Get it as soon as Saturday, May 4
    Customer Ratings
    4.04.0 out of 5 stars605
    4.24.2 out of 5 stars109
    4.44.4 out of 5 stars37
    4.44.4 out of 5 stars249
    4.44.4 out of 5 stars649
    4.24.2 out of 5 stars970
    Sound quality
    3.8
    3.8
    4.2
    4.3
    4.5
    4.0
    Noise cancellation
    —
    —
    4.4
    4.4
    4.4
    3.5
    Volume control
    —
    —
    4.2
    4.3
    4.5
    4.3
    Value for money
    2.7
    3.1
    —
    —
    —
    3.9
    Sold By
    Amazon.com
    Cynrgi Direct
    AnkerDirect
    Yealink Direct Store
    AnkerDirect
    Electronics Club
    speaker size
    3.5 millimeters
    50 millimeters
    —
    —
    4.5 centimeters
    2 inches
    power source
    Corded Electric
    Battery Powered
    Corded Electric
    Battery Powered
    Corded Electric
    Corded Electric
    connectivity tech
    USB
    Bluetooth, Wireless
    Bluetooth, USB
    Bluetooth, USB
    wired, wireless
    USB
    speaker type
    Component
    Computer
    —
    Computer
    Wireless
    Speaker System
    mounting type
    Tabletop Mount
    Freestanding,Plug Mount
    —
    Tabletop
    Tabletop
    Tabletop
    weight
    0.71 pounds
    —
    0.75 pounds
    220 grams
    14.9 ounces
    0.34 kilograms
    control method
    —
    —
    voice
    voice
    voice, application, touch
    —

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    Sennheiser

    Sennheiser Enterprise Solution SP 20 ML 506050 Sound-Enhanced, User Friendly Mobile Speaker Phone For Desk Mobile Phone Softphone PC Connection Skype for Business Certified, Silver, EXPAND SP 20

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    Product Description


    Sennheiser SP 20 is a compact, portable speakerphone designed for Unified Communications business professionals to make personal or small group conference calls via PC, mobile phone or tablet. With its iconic design, Sennheiser SP 20’s lightweight slim profile makes it the ideal working tool for the quality conscious business professional. The superior audio performance of the speakerphone enhances efficiency and the quality of collaboration in and between organizations. In addition, the speakerphone features a dedicated music setting for relaxing with music between calls.

    Choosing the right SP 20:
    SP 20
    Optimized for major softphone and UC brands, the Speaker Phone is designed for UC business professionals for both personal and small group conferences on PC/softphone and mobile phone or tablet.
    SP 20 ML
    Optimized for Skype for Business, this portable speakerphone is designed for business professionals using Skype for Business on PC, mobile phone or tablet - for both personal and small group conferences.

    Customer reviews

    4 out of 5 stars
    4 out of 5
    605 global ratings

    Customers say

    Customers like the sound quality, performance, quality and ease of use of the speakers. For example, they mention it works great, serves their purpose very well and is easy to use. Some are happy with versatility. That said, opinions are mixed on compatibility and value.

    AI-generated from the text of customer reviews

    45 customers mention32 positive13 negative

    Customers like the sound quality of the speakers. They say the sound is good coming out, the speaker quality is good, and the clarity is awesome. They mention that it makes teleconferences much easier to hear and is very easy to use. Some say that the mute button is convenient and the red LED lights remind them that they're on muting.

    "Sennheiser SP 20 ML: Clear sound, portable, ideal for business meetings. Impressive!" Read more

    "...Sound quality/clarity is awesome. Reasonable volume for a 100-150 sq. ft. space...." Read more

    "Sound output is decent but the quality on the receiver’s end is pooooor." Read more

    "...processed a return for all of them thanks to horrible audio, echo issues and crummy mic sound quality ("you sound like you're talking into a can")...." Read more

    25 customers mention22 positive3 negative

    Customers like the performance of the speakers. For example, they mention it serves their purpose very well, works great, and is adequate for their needs. Some say it's well made and works right out of the box. That said, most are happy with their purchase and use it for business conference calls and regular phone calls.

    "...Overall, it serves my purpose very well and I love the device." Read more

    "...It is adequate for this purpose, but just adequate. It's not like a 'real' conference phone in a corporate office...." Read more

    "...sound speaker clarity, connect to my iPhone to laptop, both devices work pretty good, nice volume adjusting 100% worthy product and price." Read more

    "I use this for work, it works great with Zoom or regular phone conference call with Bluetooth...." Read more

    14 customers mention11 positive3 negative

    Customers like the quality of the speakers. They mention it has an excellent build and sound. Some say the product is solid with a lot of potential.

    "...Impressive!" Read more

    "...I love my Sennheiser head phones and these speaker phones are equally good quality...." Read more

    "Great quality out of a small package. My team loves them!" Read more

    "...Also, 3.5 mm jack cable is thin and poor quality." Read more

    12 customers mention12 positive0 negative

    Customers find the speakers easy to use. They mention it's simple, easy to set up and use, and has clear audio. They also appreciate the convenience and sound quality.

    "...Everyone is easy to understand, mute is clearly highlighted with red lights when it is on and no one has had to ask me to repeat myself since I..." Read more

    "...easy set up and use, clean, clear audio in and out and a very sleek design...." Read more

    "...I love the sound quality and the convenience. It's plug and play with the windows 7 laptop I use...." Read more

    "This product makes teleconferences much easier to hear and it is very easy to use! I am very satisfied with my purchase." Read more

    8 customers mention8 positive0 negative

    Customers are happy with the versatility of the speakers. They say it's great for teleconferences, conference calls, and small groups. They also mention that it'll turn any laptop into a teleconferencing device. Customers are also happy with Skype functionality.

    "Sennheiser SP 20 ML: Clear sound, portable, ideal for business meetings. Impressive!" Read more

    "This has been a great addition to my office and came recommended by a colleague. Wish I had ordered it sooner." Read more

    "Great for teleconferences. Turns any laptop into teleconference." Read more

    "Better than great for conference calls Love it!" Read more

    14 customers mention8 positive6 negative

    Customers are mixed about the compatibility of the speakers. Some mention that it just plugs in and works with their iPhone 6, while others say that it doesn't work with WhatsApp, Google DUO, and many other apps.

    "...So far it has worked seamlessly with WebeX, Gotomeeting and zoom...." Read more

    "...Unfortunately, almost half the time it is plugged in my computer does not recognize it and the switches are all set to mute..." Read more

    "...This good in a way, because you never have a pairing issue, Which sometimes bother you with Bluetooth connections...." Read more

    "never worked and no one is interested to fix it," Read more

    13 customers mention7 positive6 negative

    Customers are mixed about the value of the speakers. Some mention it's a worthy product and price, while others say it'll be a waste of money.

    "...both devices work pretty good, nice volume adjusting 100% worthy product and price." Read more

    "...What a waste of money." Read more

    "...This is a good unit for the money." Read more

    "It works, I just think it’s very expensive.The speaker Quality is good but not very loud. It’s good for the size though." Read more

    4 customers mention0 positive4 negative

    Customers are dissatisfied with the mute feature of the speakers. They mention that the switches are all set to muting and the product doesn't come off muter.

    "...it is plugged in my computer does not recognize it and the switches are all set to mute (no mic, no speaker).What a waste of money." Read more

    "...my cell and the sound was actually a little bit better, but IT WON'T COME OFF MUTE...." Read more

    "Don't buy it. It seems great at first--then it starts to get stuck on mute, with no way to update or fix or restart it. Turns into junk...." Read more

    "...Should be plug and play. It wasn't. The device was stuck on mute." Read more

    Bad experience not a good product I will not recommend
    1 Star
    Bad experience not a good product I will not recommend
    I bought one it’s doesn’t work ask for new replacement got it but still second one is also not working.I will not buy or recommend this item.
    Hide
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    Top reviews from the United States

    azarfish
    5.0 out of 5 stars Good price
    Reviewed in the United States on March 27, 2024
    Verified Purchase
    Sennheiser SP 20 ML: Clear sound, portable, ideal for business meetings. Impressive!
    Helpful
     Report
    J. Weir
    5.0 out of 5 stars So good, I bought 2
    Reviewed in the United States on April 9, 2020
    Verified Purchase
    I initially purchased one because I am working from home and I was spending too much time on conference calls with a phone wedged between my ear and shoulder for hours every day, slowly turning myself into a quadriplegic with neck pain and headaches. I tried several of the cheaper units and promptly processed a return for all of them thanks to horrible audio, echo issues and crummy mic sound quality ("you sound like you're talking into a can"). I tried the computer audio and mic but it was so bad that no one could understand me and I couldn't understand half of the people who were talking either. I purchased this unit on a whim. I love my Sennheiser head phones and these speaker phones are equally good quality. Everyone is easy to understand, mute is clearly highlighted with red lights when it is on and no one has had to ask me to repeat myself since I started using it.

    Well, then my wife started working from home thanks to COVID and I let her use it for one of her meetings and we spent the next week handing it back-and-forth and scheduling time with it. The first meeting conflict hit and I'm sure you can guess who ended up with the phone back against their face again. So, now we both own one and we are both extremely happy with the purchase. It was very much worth paying double what the cheap units are going for.

    So far it has worked seamlessly with WebeX, Gotomeeting and zoom. You just need to remember that the meeting application isn't going to understand that you plugged this in, you will need to select the audio settings and choose the Sennheiser for the speaker and then the mic.

    I can wholeheartedly recommend this for purchase if you spend any time in online meetings.
    11 people found this helpful
    Helpful
     Report
    WG
    1.0 out of 5 stars Speaker fails after less than 90 days of use
    Reviewed in the United States on March 7, 2023
    Verified Purchase
    This speaker replaced an earlier model I used when I was first working from home in 2020. That unit became damaged once hybrid work required me to take it back and forth between home and office.

    As a replacement, I expected this unit to work better since I've been careful not to take it when I travel between locations. Unfortunately, almost half the time it is plugged in my computer does not recognize it and the switches are all set to mute (no mic, no speaker).

    What a waste of money.
    Helpful
     Report
    DIPANKAR G.
    5.0 out of 5 stars It’s a great device. I extensively use it for making conference ...
    Reviewed in the United States on February 20, 2018
    Verified Purchase
    It’s a great device. I extensively use it for making conference calls connecting to my mobile phone, and occasionally for listening to music through phone. Sound quality/clarity is awesome. Reasonable volume for a 100-150 sq. ft. space. Microphone is very good - I have never heard any complain from the other end, even when few of us are speaking at this end about 3-4 feet away from the device, sitting all around. Battery life is very good - initial charging lasts more that 15 calls of average half an hour each. Only thing missing is the Bluetooth connectivity. (It’s meant for connecting with the earphone jack to the phone). This good in a way, because you never have a pairing issue, Which sometimes bother you with Bluetooth connections.
    Overall, it serves my purpose very well and I love the device.
    4 people found this helpful
    Helpful
     Report
    C. McMillan
    4.0 out of 5 stars Adequate teleconferencing equipment for small groups (up to 5 people)
    Reviewed in the United States on February 19, 2018
    Verified Purchase
    I was hoping this would be sufficient to handle a room of about a dozen people in a conference call without people having to strain to listen or shout to be heard. It is adequate for this purpose, but just adequate. It's not like a 'real' conference phone in a corporate office. The speaker is small and it sounds small.
    It's not bad but not great. I would recommend it to someone that wants to use it for small conferences with people sitting around a a 4' round conference table. I wish there was a bigger version; like almost twice the size. It's about the size of a stack of 4 teacup saucers. It's small.

    Playing music through it is ok, nothing special at all. It sounds good for its intended purpose; conference calls. It just doesn't sound unexpectedly great.

    I like that it just plugs in and works with my iPhone 6. No bluetooth is a plus for me. You can easily mute/change volume and make calls from the buttons on the top. I bought my in 'used but great' condition here and the + button doesn't work like the - button for volume... it's missing the 'click' when you push it. A mild bummer. But it works.

    I wish this category of equipment was rated by size of call... (1-3, 4-8, 8-12, etc.) I'd say this one one is barely in the 4-8 category. And I think I need an 8-12. You can supposedly hook 2 of these together... so I may explore that.
    3 people found this helpful
    Helpful
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    Fox0218
    3.0 out of 5 stars Pass it by
    Reviewed in the United States on February 16, 2020
    Verified Purchase
    Sound output is decent but the quality on the receiver’s end is pooooor.
    Helpful
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    mohsin
    5.0 out of 5 stars Expand SP 20 speaker
    Reviewed in the United States on March 9, 2023
    Verified Purchase
    Awesome clarity good amazing sound speaker clarity, connect to my iPhone to laptop, both devices work pretty good, nice volume adjusting 100% worthy product and price.
    Helpful
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    Ralph L.
    5.0 out of 5 stars Simple.
    Reviewed in the United States on November 11, 2019
    Verified Purchase
    I use this for work, it works great with Zoom or regular phone conference call with Bluetooth. easy set up and use, clean, clear audio in and out and a very sleek design. i buy these as my go to for room set ups ans well as my own personal device choice.
    Helpful
     Report

    Top reviews from other countries

    Translate all reviews to English
    A.B.C.
    5.0 out of 5 stars Excelente sonido y calidad
    Reviewed in Mexico on April 5, 2019
    Verified Purchase
    Excelente producto, optimiza el sonido al maximo
    Report
    AmazonFandango
    5.0 out of 5 stars Great sound; Works really well with Skype for Business
    Reviewed in Canada on December 10, 2018
    Verified Purchase
    We use our laptops with Skype for Business for conference calls which works fine when only one person is interacting with the laptop, but not so well for a group in a meeting room. This device transforms a laptop into a full featured speakerphone with great audio, omni-directional mike, mute button with indicator, and a hangup button. I also discovered I could answer Skype calls without logging into my laptop first - just press the answer key. It will also turn your phone into a speakerphone. Really a great product.
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    Rrrrrrrrrr
    5.0 out of 5 stars A good and timely buy
    Reviewed in the United Kingdom on April 28, 2020
    Verified Purchase
    I bought this about a month before the lockdown, which was a result, as now that we are working from home, it is constantly in use, and has worked brilliantly. Sound quality is really good, and is a breeze to use.

    Trying to work with on skype using headphones or the speaker/mic in my laptop before has nearly always resulted in someone on the call making a comment about the sound quality from my end. Since using this Not one single comment has been made.

    Also love that it comes with both a USB and a normal headphone plug. Means I can plug into my mobile and use as a speaker phone if i am going to be on a long call, as using mobile speaker phone is not always great.

    And....I can use it as just a good old speaker to play music when connected to my phone too.

    Would certainly recommend.
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    MARTINOLLI Emanuele
    5.0 out of 5 stars Système portatif de conférence téléphonique (micro+HP) haute qualité en USB et jack audio
    Reviewed in France on December 9, 2018
    Verified Purchase
    Produit de très bonne qualité. Testé à la fois connecté à un ordinateur (Skype / Lync) en USB et à un téléphone mobile (jack audio). Reconnu tout de suite par le PC (windows, linux et mac) et par le téléphone mobile sans besoin de paramétrisation ou installation. Son par haut-parleur de très bonne qualité jusqu'à 2-3m de distance. Micro sensible et efficace jusqu'à une distance de 2m. Chargement par USB (chargeur non fourni) y compris pendant l'usage avec PC.
    Belle esthetique et pochette livrée avec.
    3 people found this helpful
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    luigi
    5.0 out of 5 stars Quando il blasone conta
    Reviewed in Italy on June 23, 2018
    Verified Purchase
    Ha praticamente cambiato (in meglio) i meeting di lavoro e le call private.

    Non riesco più a farne a meno: forse su un MACBook Pro può essere superfluo (per via dell'audio eccezionale che già ha), ma su un PC comune (ho un Lenovo Carbon X1) è assolutamente indispensabile e risolve brillantemente i problemi di intellegibilità, soprattutto nelle call multiparties, con un audio chiaro e potente in ricezione e con una comprensione perfetta da parte della controparte. Fa un lavoro egregio anche con gli smartphones usando ll jack. La carica della batteria dura una vita.

    Eccellente come peraltro il marchio faceva presagire.
    2 people found this helpful
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