Just installed the Logitech Doorbell today and after a lot of difficulty adding to Apple Home, I finally got it working.
For those in the Apple Home ecosystem know how difficult it can be adding devices. Here is how I solved the issue. After numerous attempts, I finally went to the Wifi settings and turned off the Private Wifi feature and Limit IP Address tracking. This did not work. I then reset the doorbell and hard rebooted my iphone 13 pro. This also did not work. I removed the Linksys Mesh router from the Apple Home app and rebooted. Also did not work. Finally, I turned off the Apple Private Relay functionality, reset everything and was finally able to successfully connect the doorbell.
The install was straightforward and followed the directions on the logitech site. After removing the Netatmo Doorbell (beta), which never really worked and for the last year has been just a basic doorbell with no connectivity, installing the new doorbell and then connecting the chime to my analog chime was pretty easy. I used the angled mount for the doorbell.
To be fair, the Netatmo doorbell was beta hardware. I am assuming there have been improvements to the hardware, so my experience may not be with the current device.
Once set up, I added an automation to turn on the lights at night. Realized I wasn’t getting notifications, which I then turned on in the Apple Home app. So far, the doorbell has been working well and notifications are flowing in.
Will wait to see if anything changes and how the summer fairs with the reported overheating issues.
| Indoor/Outdoor Usage | Indoor |
|---|---|
| Compatible Devices | Smartphone |
| Power Source | Indoor USB power supply |
| Connectivity Protocol | Wi-Fi |
| Controller Type | Apple HomeKit |
| Mounting Type | Wall Mount |
| Video Capture Resolution | 1080p |
| Color | Graphite |
| Number of Items | 1 |
| Included Components | 2.4 GHz Wi-Fi-based (802.11 b/g/n) full HD weatherproof security camera with tethered 10-foot power cable, Quick start guide, Wall mounting hardware (mounting plate, cable clips, screws and anchors), Indoor USB power supply |
| Number of Channels | 2 |
| Wireless Communication Technology | Wi-Fi |
| Form Factor | Bullet |
| Effective Video Resolution | 1080 Pixels |
| Viewing Angle | 180 Degrees |
| Material | Metal |
| Voltage | 5 Volts |
| Wattage | 10 watts |
| Item Dimensions LxWxH | 5.69 x 6.72 x 7.05 inches |
| Water Resistance Level | Waterproof |
| Batteries Required? | No |
| Item Weight | 8.96 ounces |
| Field Of View | 180 Degrees |
| Low light technology | Night Color |
| Alert Type | Motion Only |
| Room Type | Office, Kitchen, Bathroom, Living Room, Bedroom, Classroom, Study Room, Hallway |
| Light Source Type | Infrared |
| Video Capture Format | MPEG-4 |
| Specific Uses For Product | Personal, Business |
| Unit Count | 1.0 Count |
| International Protection Rating | IP64 |
| Control Method | Voice |
| Manufacturer | Logitech |
| Part Number | 961-000489 |
| Item Weight | 9 ounces |
| Product Dimensions | 5.69 x 6.72 x 7.05 inches |
| Country of Origin | China |
| Item model number | 961-000489 |
| Size | 1 Count (Pack of 1) |
| Style | Camera |
| Item Package Quantity | 1 |
| Special Features | Full HD 1080p video with wide dynamic range, Wall-mounting bracket included, Best-in-class Logitech TrueView™ video featuring wide 180° field of view, Tilt down for instant privacy or use rear-mounted on/off switch, Enhanced infrared night vision capability up to 15ft away, Designed with premium details like matte finish and metal base, Built for Apple HomeKit Secure Video, Camera Body Weatherproof Rating: IP64 |
| Batteries Included? | No |
| Battery Cell Type | Lithium Ion |
| Warranty Description | 1 Year Limited Hardware Warranty |
