Aruba JF403AAE HPE Intelligent Management Center (IMC) Installation Guide

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Aruba JF403AAE HPE Intelligent Management Center (IMC) Installation Guide | Manualzz

HPE Intelligent Management Center

MySQL 5.6 Installation and Configuration

Guide (for Windows)

Abstract

This document provides installation and configuration information for MySQL. It includes the procedures for upgrading, removing, registering, and backup and restore. This document is intended for use by network engineers or system administrators responsible for installing network software and components.

Part number: 5200-6841

Software version: IMC PLAT 7.3 (E0705)

Document version: 1

© Copyright 2019 Hewlett Packard Enterprise Development LP

The information contained herein is subject to change without notice. The only warranties for Hewlett Packard

Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett

Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software

Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor’s standard commercial license.

Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard

Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website.

Acknowledgments

Intel®, Itanium®, Pentium®, Intel Inside®, and the Intel Inside logo are trademarks of Intel Corporation in the

United States and other countries.

Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the

United States and/or other countries.

Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated.

Java and Oracle are registered trademarks of Oracle and/or its affiliates.

UNIX® is a registered trademark of The Open Group. i

Contents

Overview ························································································1

Prerequisites ···················································································2

Installation ······················································································3

Installing the MySQL server ··········································································································· 3

Installing the MySQL client ··········································································································· 14

Testing the connectivity ········································································································ 19

Startup and stop ············································································ 21

Configuring the MySQL server ·························································· 22

Adding an environment variable value ···························································································· 22

Configuring MySQL parameters ···································································································· 25

Backing up the database ············································································································· 27

Creating a remote root user account ······························································································ 27

Uninstallation ················································································ 30

FAQ ···························································································· 36

About HPE IMC documents ······························································ 38

Document conventions and icons ······················································ 41

Conventions ······························································································································ 41

Support and other resources····························································· 42

Accessing Hewlett Packard Enterprise Support················································································ 42

Accessing updates ····················································································································· 42

Websites ··························································································································· 43

Customer self repair ············································································································ 43

Remote support ·················································································································· 43

Documentation feedback ······································································································ 43

i

Overview

This document describes how to install and configure the MySQL 5.6 database on Windows Server

2012 R2. The installation procedures for MySQL databases of other versions might vary. For more information, see their respective installation and configuration guides.

IMPORTANT:

Before you install IMC, you must install and start the MySQL server. If IMC is deployed in distributed mode, the master and subordinate IMC servers must use the same MySQL server as the database server.

1

Prerequisites

Before the installation, copy the installation program to the Windows server. This document uses the mysql-installer-community-5.6.45.0.msi

installation program.

Make sure Microsoft Visual C++ 2010 and Microsoft .Net Framework 4.5.2 have been installed before you install the MySQL server or client on the Windows server system.

2

Installation

If IMC will use a local database, install the MySQL server on the same server where IMC will be installed.

If IMC will use a remote database server, install the MySQL server on the database server and install the MySQL client on the same server as IMC. The MySQL client must be installed before you install IMC. During IMC installation, you must select other server and specify the server address to test the database connection.

Installing the MySQL server

1. Double-click the MySQL installation program to start the setup wizard.

The License Agreement dialog box opens.

Figure 1 License Agreement

2. Select I accept the license terms , and then click Next .

The Choosing a Setup Type dialog box opens.

3

Figure 2 Choosing a setup type

3. Select Server only .

4. Click Next .

The Installation dialog box opens.

4

Figure 3 Installation

5. Click Execute .

To view detailed information about the installation progress, click Show Details in the

Installation dialog box.

5

Figure 4 Viewing detailed information about the installation progress

6. Click Next after the installation is complete.

The Product Configuration dialog box opens.

6

Figure 5 Product Configuration

7. Click Next .

The Type and Networking dialog box opens.

7

Figure 6 Type and Networking

8. Configure the following parameters for the MySQL server:

 From the Config Type list, select Server Computer or Dedicated Computer . The list provides a description for each configuration type.

Select TCP/IP , and then enter the port number to be used by the MySQL server. Make sure the port number is not used by other applications. This example uses the default port of

3306 .

Select Open Firewall port for network access to prevent the firewall from blocking the

MySQL database connection.

9. Click Next .

10. Set a password for the root user account. The password must contain a minimum of four characters.

8

Figure 7 Setting a password for the root user

Make sure the password of the root user does not include spaces, tabs (\t), or any characters

in Table 1 . Otherwise, the password cannot be recognized during IMC installation.

Table 1 Special characters

Character name

Ampersand

Apostrophe

At sign

Back quote

Backslash

Caret

Dollar sign

Exclamation point

Left angle bracket

Left parenthesis

Quotation marks

Right angle bracket

Right parenthesis

Semicolon

Slash

Symbol

!

<

(

"

>

)

;

/

^

$

&

'

@

`

\

9

Character name

Vertical bar

11. Click Next .

The Windows Service dialog box opens.

Figure 8 Windows Service

Symbol

|

12. Configure the following parameters:

 Select Configure MySQL Server as a Windows Service .

Enter a Windows service name in the Windows Service Name field. This example uses the default value.

Select Start the MySQL Server at System Startup .

 Select Standard System Account in the Run Windows Service as area.

13. Click Next .

The Apply Configuration dialog box opens.

10

Figure 9 Apply Configuration

14. Click Execute .

After the configuration is complete, the configuration success message opens.

11

Figure 10 Configuration success

15. Click Finish .

The Product Configuration page opens.

12

Figure 11 Product Configuration

16. Click Next .

The Installation Complete dialog box opens.

13

Figure 12 Installation Complete

17. Click Finish .

Installing the MySQL client

If the database and IMC will be deployed on different servers, install the MySQL client on each IMC server after installing the MySQL server on the database server.

The MySQL client must be installed on the IMC server before you install IMC. When configuring the remote database, select other server for the database location.

IMPORTANT:

Make sure Microsoft Visual C++ 2010 and Microsoft .Net Framework 4.5.2 have been installed before you install the MySQL client on the Windows server system.

1. Double-click the MySQL installation program to start the setup wizard.

The License Agreement dialog box opens.

14

Figure 13 License Agreement

2. Select I accept the license terms , and then click Next .

The Choosing a Setup Type dialog box opens.

15

Figure 14 Choosing a Setup Type

3. Select Custom , and then click Next .

The Select Products and Features dialog box opens.

16

Figure 15 Select Products and Features

4. Select Client Programs , and then click Next .

The Installation dialog box opens.

17

Figure 16 Installation

5. Click Execute to install the MySQL client on the server.

Figure 17 Installation operation

18

6. Click Next after the installation is complete.

The Product Configuration dialog box opens.

Figure 18 Product Configuration

7. Click Cancel .

The Cancel dialog box opens.

Figure 19 Cancel adding products

8. Click Yes .

Testing the connectivity

After the MySQL client is installed, add the MySQL client installation path as a PATH environment

variable value. For more information, see " Adding an environment variable value ."

19

After adding the installation path as an environment variable value, make sure the MySQL server on the remote database server has been started.

To test the connectivity between the MySQL client and the server:

1. Select Start > Run .

2. In the Run dialog box, enter cmd , and then click OK .

3. In the CLI window, enter the following command: mysql -h10.114.119.78 -uroot -piMC123 -P3306

In this command, 10.114.119.78

is the IP address of the database server, root is the remote

MySQL username (see " Creating a remote root user account " for information about creating a

remote MySQL user account), iMC123 is the password of the user root , and 3306 is the default port number of the MySQL database.

If you can enter the MySQL CLI mode, the client can connect to the MySQL server.

Figure 20 Testing the connectivity between the MySQL client and server

20

Startup and stop

1. Select Start > All Programs > Administrative Tools > Services .

The Services window opens.

Figure 21 Starting or stopping the MySQL service

2. Right-click the Windows service name. The default name is MySQL56 .

A shortcut menu opens.

3. Click Start or Stop to start or stop the service, as required.

The Start option is available only when the MySQL56 service is not running. The Stop option is available only when the MySQL56 service is running.

21

Configuring the MySQL server

Adding an environment variable value

To execute the MySQL server management commands (for example, mysqld , mysqlshow , and mysqladmin ) in the CLI window, add the MySQL server or client installation path as a PATH environment variable value. This procedure uses the MySQL server installation path as an example.

1. Select Start > Control Panel > System and Security > System .

The View basic information about your computer page opens.

Figure 22 Viewing basic information about your computer

2. Click Advanced system settings .

The System Properties dialog box opens.

22

Figure 23 System Properties

3. Click the Advanced tab, and then click Environment Variables .

The Environment Variables dialog box opens.

23

Figure 24 Environment Variables

4. In the System variables area, select Path , and then click Edit .

The Edit System Variable dialog box opens.

Figure 25 Edit System Variable

5. In the Variable value field, add the storage path for the programs in the MySQL installation directory. The default path is C:\Program Files\MySQL\MySQL Server 5.6\bin . Use a semicolon (;) to separate the path from the preceding variable values.

6. Click OK in the Edit System Variable , Environment Variables , and System Properties dialog boxes to save the configuration.

7. Restart the operating system to make the new environment variable value take effect.

24

Configuring MySQL parameters

The default configuration file my.ini

in the data path for the MySQL server determines the functions and performance of the MySQL server. The default data path for the my.ini

file is

C:\ProgramData\MySQL\MySQL Server 5.6

.

You must modify any parameters in the my.ini

file that do not meet the IMC requirements.

To modify the parameters:

1. Stop the MySQL service.

For information about stopping the MySQL service, see " Startup and stop ."

2. Enter the data path for storing the MySQL data files.

If the data path is the default path, ProgramData is a hidden file folder. For information about

viewing the hidden file folder, see " Why can't I find the ProgramData file folder on the system disk?

"

3. Double-click the my.ini

file.

The file opens in Notepad by default.

25

Figure 26 my.ini file

Change the parameter values under [mysql] and [mysqld]

. Table 2 describes the parameters

in the my.ini

file. a. Under [mysql] , change the value of the default-character-set parameter to match your operating system language. This example uses latin1 . If you change the character after

IMC has been deployed, you must reinstall IMC. b. Under [mysqld] , make the following changes:

Add the parameter lower_case_table_names=1 .

Change the value of the character-set-server parameter to latin1 .

Change the value of the innodb_buffer_pool_size parameter to 512M .

Change the value of the innodb_additional_mem_pool_size parameter to 16M .

Change the value of the max_allowed_packet parameter to 200M .

Change the value of the max_connections parameter to 600 .

26

Table 2 File parameters

Parameters Description lower_case_table_names default-character-set and character-set-server

Indicate whether a table name is case sensitive.

0 —Yes

1 —No

Character sets required by the MySQL database. The character set for English is latin1 . innodb_buffer_pool_size Size of the InnoDB buffer pool. innodb_additional_mem_pool_size Size of the InnoDB additional memory pool. max_allowed_packet Maximum allowed size for a packet. max_connections

Maximum number of connections allowed by the MySQL server.

You can modify this number based on the number of deployed

IMC components. For the maximum number allowed for each component or subcomponent, see IMC Getting Started Guide .

4. Save the my.ini

file, and then restart the MySQL server.

Backing up the database

When you use the mysqldump program to back up the database, the backup progress might be slow and cause data backlog. No data or not much data will be available during the database backup period. To resolve the issue, modify the my.ini

file as follows:

1. Open the my.ini

file

2. Add the mysqldump parameter

[mysqldump]

Single-transaction

3. Save the file, and then exit.

Creating a remote root user account

By default, the MySQL server has only one local root user account. If you want to use IMC with a remote database, install the MySQL client and configure a remote root user account on the database server.

1. Select Start > All Programs > MySQL > MySQL Server 5.6

> MySQL 5.6 Command Line

Client .

27

Figure 27 Opening the MySQL CLI

2. Enter the root user account password.

Figure 28 Entering the root user account password

28

Figure 29 MySQL CLI

3. Enter the following statement in the mysql> command line: grant all privileges on *.* to root@’%’ identified by ‘iMC123’ with grant option;

Figure 30 Executing the statement

29

Uninstallation

The uninstall methods for the MySQL server and client are similar.

To uninstall the MySQL server:

1. Select Start > All Programs > MySQL > MySQL Installer – Community > MySQL Installer -

Community

, as shown in Figure 31 .

The MySQL Installer

page opens, as shown in Figure 32 .

Figure 31 Starting the MySQL Installer

30

Figure 32 MySQL Installer

2. Click Remove .

The Remove Products dialog box opens.

31

Figure 33 Remove Products

3. Select MySQL Server 5.6.45, and then click Execute .

A confirmation dialog box opens.

Figure 34 Confirming removal of the selected product

4. Click Yes .

32

Figure 35 Viewing the product removal progress

The Remove Data Folder dialog box opens before the uninstall process is complete.

Figure 36 Remove Data Folder

5. Click Yes .

The Remove Products dialog box opens.

33

Figure 37 Remove Products

6. Click Next in the Remove Products dialog box.

The Removal Complete dialog box opens.

34

Figure 38 Removal Complete

7. Select Yes, uninstall the MySQL Installer and Yes, reboot when done , and then click

Finish .

A confirmation dialog box opens.

Figure 39 Confirmation dialog box

8. Click OK .

35

FAQ

Why can't I find the ProgramData file folder on the system disk?

ProgramData is a hidden folder on the system disk.

To view the folder:

1. Open any folder in Windows Server 2012 R2.

Figure 40 Displaying the Folder Options window

2. In the Folder Options window, click the View tab. In the Advanced settings area, select

Files and Folders > Hidden files and folders > Show hidden files, folders, and drives .

36

Figure 41 Displaying the hidden file folder

3. Click OK .

Why do garbled characters appear in the database table?

During the installation of the MySQL server and client, configure a correct database character set that matches the operating system language. If they do not match, garbled characters might appear in the database table.

If you use an English operating system, set the values of the default-character-set and character-set-server parameters to latin1

. For more information, see " Configuring MySQL parameters ."

If your operating system language is different, see the related MySQL documentation for the correct character set.

How do I update the database password for the IMC server?

If the password of the account that IMC uses to connect to a database is changed, the IMC server will fail to connect to the database. To resolve this problem, modify the database user password saved in IMC:

1. Click the Environment tab on the Intelligent Deployment Monitoring Agent window, and then click Change Password in the Database Space Usage area.

2. In the Input database user password dialog box that opens, enter the new password.

3. Click OK .

37

About HPE IMC documents

The following are the documents available for HPE IMC:

Documents Purpose

Hardware specifications and installation

HPE IMC Getting Started Guide Quickly guides you through the IMC main features and troubleshooting common problems.

HPE IMC Centralized Deployment Guide with Embedded Database

HPE IMC Centralized Deployment Guide with Local Database

Provides a complete guide to IMC platform and components installation and centralized deployment using an embedded database.

Provides a complete guide to IMC platform and components installation and centralized deployment using a local database.

HPE IMC Centralized Deployment Guide with Remote Database

HPE IMC Distributed Deployment Guide with

Local Database

Provides a complete guide to IMC platform and components installation and distributed deployment using a local database.

HPE IMC Distributed Deployment Guide with

Remote Database

Provides a complete guide to IMC platform and components installation and distributed deployment using a remote database.

HPE IMC Probe Installation Guide

HPE IMC RSM Installation Guide

Provides a complete guide to IMC platform and components installation and centralized deployment using a remote database.

Provides a complete guide to IMC Probe installation and deployment.

Provides a complete guide to IMC RSM installation and deployment.

Provides a complete guide to IMC iHATool installation.

Guides you through installing SQL Server 2008 for IMC.

HPE IMC iHATool Installation Guide

SQL Server 2008 Installation and

Configuration Guide

SQL Server 2008 R2 Installation and

Configuration Guide

SQL Server 2012 Installation and

Configuration Guide

SQL Server 2014 Installation and

Configuration Guide

Oracle 11g Installation and Configuration

Guide (for Linux)

Guides you through installing SQL Server 2008 R2 for IMC.

Guides you through installing SQL Server 2012 for IMC.

Guides you through installing SQL Server 2014 for IMC.

Guides you through installing Oracle 11g on Linux for IMC.

Oracle 11g R2 Installation and Configuration

Guide (for Linux)

Oracle 12c Installation and Configuration

Guide (for Linux)

Guides you through installing Oracle 11g R2 on Linux for

IMC.

Guides you through installing Oracle 12c on Linux for IMC.

MySQL 5.5 Installation and Configuration

Guide (for Windows)

MySQL 5.5 Installation and Configuration

Guide (for Windows)

MySQL 5.5 Installation and Configuration

Guide (for Linux)

Guides you through installing MySQL 5.5 on Windows for

IMC.

Guides you through installing MySQL 5.5 on Windows for

IMC.

Guides you through installing MySQL 5.5 on Linux for IMC.

38

Documents Purpose

MySQL 5.5 Installation and Configuration

Guide (for Linux)

MySQL 5.6 Installation and Configuration

Guide (for Linux)

MySQL 5.6 Installation and Configuration

Guide (for Linux)

MySQL 5.6 Installation and Configuration

Guide (for Windows)

Red Hat Enterprise Linux 6.4 Installation

Guide

Red Hat Enterprise Linux 7.0 Installation

Guide

Software configuration

HPE IMC Enterprise and Standard Platform

Administrator Guide

HPE IMC Quality of Service Manager

Administrator Guide

Guides you through installing MySQL 5.5 on Linux for IMC.

Guides you through installing MySQL 5.6 on

Guides you through installing MySQL 5.6 on Windows for

IMC.

Guides you through installing Red Hat Enterprise Linux 6.4 for IMC.

Guides you through installing Red Hat Enterprise Linux 7.0 for IMC.

Linux for IMC.

Guides you through installing MySQL 5.6 on Linux for IMC.

Describes operation procedures on the IMC platform.

HPE IMC Resource Automation Manager

Administrator Guide

HPE IMC Service Health Manager

Administrator Guide

HPE IMC VAN Connection Manager

Administrator Guide

HPE IMC VAN Software Defined Network

Manager Administrator Guide

Describes operation procedures on the IMC Quality of

Service Manager.

Describes operation procedures on the Resource

Automation Manager.

Describes operation procedures on the Service Health

Manager.

Describes operation procedures on the IMC VAN

Connection Manager.

Describes operation procedures on the IMC VAN Software

Defined Network Manager.

HPE IMC VAN Fabric Manager

Administrator Guide

Describes operation procedures on the IMC VAN Fabric

Manager.

HPE IMC Application Manager Administrator

Guide

Describes operation procedures on the IMC Application

Manager.

HPE IMC Branch Intelligent Management

System Administrator Guide

HPE IMC Business Service Performance

Administrator Guide

Describes operation procedures on the IMC Branch

Intelligent Management System.

Describes operation procedures on the IMC Business

Service Performance.

HPE IMC IPsec VPN Manager Administrator

Guide

Describes operation procedures on the IMC IPsec VPN

Manager.

HPE IMC MPLS VPN Manager Administrator

Guide

Describes operation procedures on the IMC MPLS VPN

Manager.

HPE IMC Network Traffic Analyzer

Administrator Guide

HPE IMC Service Operation Manager

Administrator Guide

Describes operation procedures on the IMC Network Traffic

Analyzer.

Describes operation procedures on the IMC Service

Operation Manager.

HPE IMC User Behavior Auditor

Administrator Guide

Describes operation procedures on the IMC User Behavior

Auditor.

HPE IMC UC Health Manager Admin Guide Describes operation procedures on the IMC UC Health

Manager.

39

Documents

HPE IMC Wireless Service Manager

Administrator Guide

HPE IMC User Access Manager

Administrator Guide

HPE IMC TACACS+ Authentication

Manager Administrator Guide

HPE IMC EAD Security Policy Administrator

Guide

Online Help

Operations and maintenance

Readme

Purpose

Describes operation procedures on the IMC Wireless

Service Manager.

Describes operation procedures on the IMC User Access

Manager.

Describes operation procedures on the IMC TACACS+

Authentication Manager.

Describes operation procedures on the IMC EAD Security

Policy Manager.

Helps you properly use IMC.

Provides most recent IMC release information.

40

Document conventions and icons

Conventions

This section describes the conventions used in the documentation.

Command conventions

Convention

Boldface

Italic

[ ]

{ x | y | ... }

[ x | y | ... ]

{ x | y | ... } *

[ x | y | ... ] *

&<1-n>

Description

Bold text represents commands and keywords that you enter literally as shown.

Italic text represents arguments that you replace with actual values.

Square brackets enclose syntax choices (keywords or arguments) that are optional.

Braces enclose a set of required syntax choices separated by vertical bars, from which you select one.

Square brackets enclose a set of optional syntax choices separated by vertical bars, from which you select one or none.

Asterisk marked braces enclose a set of required syntax choices separated by vertical bars, from which you select at least one.

Asterisk marked square brackets enclose optional syntax choices separated by vertical bars, from which you select one choice, multiple choices, or none.

The argument or keyword and argument combination before the ampersand (&) sign can be entered 1 to n times.

A line that starts with a pound (#) sign is comments. #

GUI conventions

Convention

Boldface

Description

Window names, button names, field names, and menu items are in Boldface. For example, the New User window opens; click OK .

Multi-level menus are separated by angle brackets. For example, File > Create >

Folder .

Symbols

>

Convention

WARNING!

CAUTION:

Description

An alert that calls attention to important information that if not understood or followed can result in personal injury.

An alert that calls attention to important information that if not understood or followed can result in data loss, data corruption, or damage to hardware or software.

IMPORTANT: An alert that calls attention to essential information.

NOTE: An alert that contains additional or supplementary information.

TIP:

An alert that provides helpful information.

41

Support and other resources

Accessing Hewlett Packard Enterprise Support

For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: www.hpe.com/assistance

To access documentation and support services, go to the Hewlett Packard Enterprise Support

Center website: www.hpe.com/support/hpesc

Information to collect

Technical support registration number (if applicable)

Product name, model or version, and serial number

Operating system name and version

Firmware version

Error messages

Product-specific reports and logs

Add-on products or components

Third-party products or components

Accessing updates

Some software products provide a mechanism for accessing software updates through the product interface. Review your product documentation to identify the recommended software update method.

To download product updates, go to either of the following:

 Hewlett Packard Enterprise Support Center Get connected with updates page: www.hpe.com/support/e-updates

Software Depot website: www.hpe.com/support/softwaredepot

To view and update your entitlements, and to link your contracts, Care Packs, and warranties with your profile, go to the Hewlett Packard Enterprise Support Center More Information on

Access to Support Materials page: www.hpe.com/support/AccessToSupportMaterials

IMPORTANT:

Access to some updates might require product entitlement when accessed through the

Hewlett Packard Enterprise Support Center. You must have an HP Passport set up with relevant entitlements.

42

Websites

Website Link

Networking websites

Hewlett Packard Enterprise Information Library for

Networking

Hewlett Packard Enterprise Networking website

Hewlett Packard Enterprise My Networking website

Hewlett Packard Enterprise My Networking Portal

Hewlett Packard Enterprise Networking Warranty

General websites

Hewlett Packard Enterprise Information Library

Hewlett Packard Enterprise Support Center

Hewlett Packard Enterprise Support Services Central

Contact Hewlett Packard Enterprise Worldwide

Subscription Service/Support Alerts www.hpe.com/networking/resourcefinder www.hpe.com/info/networking www.hpe.com/networking/support www.hpe.com/networking/mynetworking www.hpe.com/networking/warranty www.hpe.com/info/enterprise/docs www.hpe.com/support/hpesc ssc.hpe.com/portal/site/ssc/ www.hpe.com/assistance www.hpe.com/support/e-updates

Software Depot

Customer Self Repair (not applicable to all devices) www.hpe.com/support/softwaredepot www.hpe.com/support/selfrepair

Insight Remote Support (not applicable to all devices) www.hpe.com/info/insightremotesupport/docs

Customer self repair

Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience. Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized service provider will determine whether a repair can be accomplished by CSR.

For more information about CSR, contact your local service provider or go to the CSR website: www.hpe.com/support/selfrepair

Remote support

Remote support is available with supported devices as part of your warranty, Care Pack Service, or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product’s service level. Hewlett Packard Enterprise strongly recommends that you register your device for remote support.

For more information and device support details, go to the following website: www.hpe.com/info/insightremotesupport/docs

Documentation feedback

Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation

Feedback ( [email protected]

). When submitting your feedback, include the document title,

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part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.

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