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would like to draw your attention to the Playbus feature on p26. At the risk of sounding too big-headed, I happened to spot the doubledecker Northern Counties-bodied Olympian sat on a Peterborough driveway while picking up my better half from work one evening. Echoing my thoughts, she blurted out: “Have you seen that playbus on over there on that driveway? There might be a feature for CBW in that.” I brought it up with my team in the of�ice the following day and we agreed we would make enquiries about a feature. While I’ve yet to meet its creator, Ben Rooney in person, his enthusiasm is all too clear. For us at CBW, it’s something different. I hope you can learn something from it too – and you may wish to book it to attend an event you’re involved with. The playbus feature has been penned by Jade Smith, which brings me on to development in the editorial team this week. I would like to you join me in congratulating Jade in being promoted from Staff Writer to Senior Writer with effect from April 1. The move is a re�lection of how
impressed we are with her progress since she started work on Coach & Bus Week in September 2014 – such that she forms a vital part of the editorial team. Those of you who have met her all say the same – her enthusiasm knows no bounds but in a very down to earth way. Also in this issue, I must say I enjoyed reading James Day’s feature on the latest developments on Arriva’s m-ticket app. Mike Woodhouse, Arriva’s knowledgeable but approachable Senior Marketing Manager for Digital Channels and CRM has outlined the challenges and successes of what is undoubtedly an important element in the mix for bus information provision and fares. He’s also explained it in a manner which is easily understandable. On a �inal note, I am delighted to reveal that the Green Party has responded to CBW’s invitation to the political parties to share their thoughts on their plans for the road passenger transport industry. We will publish it in our next issue. The invitation remains open to the other parties. Please drop me a line. Gareth Evans Editor
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CONTENTS
16 22
FACE TO FACE
Zoë Paget is Operations Director for Stagecoach East and discusses her career and current role
TECHNOLOGY
Mike Woodhouse talks about the developments that have gone into the Arriva m-ticket app
26
OPERATOR PROFILE
32
INDUSTRY GUIDE
Playbus Manager Ben Rooney explains how the business has grown through its reputation and word-ofmouth advertising
This week’s Industry Guide looks at the various forms of digital technology which assists both operators and drivers
Top Stories
6l
UK Bus Awards 2015 is now open and this year celebrates the awards’ 20th anniversary
8l
FirstGroup finances are in line with forecasts with UK Bus expecting revenue growth of 2.3%
10 l
Bournemouth-based Yellow Buses spends £1.6m on eight vehicles to start replacing all double-deckers
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April 9, 2014 | COACH & BUS WEEK | 5
15/09/2014 09:25 07/04/2015 17:35
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UK Bus Awards 2015 competition launched New venue and category changes in respected awards’ 20th anniversary year Marking its 20th anniversary, the 2015 UK Bus Awards is now open – with a number of exciting changes for this year’s competition. Entries are invited to compete for 20 awards covering the full range of skills required to plan, promote and deliver high quality bus services to customers. Tony Depledge, UK Bus Awards Chairman, said: “We are really excited to be entering the 20th year for the awards. Over the years since 1996, we have seen real advances in all sorts of ways – technology, marketing, staff recruitment and training and overall standards of operation. “There is still a huge amount to do, but real progress has been made and we like to think that the incentives provided by our awards have made a real difference. “Judging the entries has become steadily more dif�icult over the years as the quality has risen, but that’s a challenge we all relish because it is so encouraging. “All judges – over 40 independent experts in all – really enjoy reading about all the hard work and commitment that goes into our industry, 24 hours a day, seven days a week.” The 2015 competition will see a
The closing date for this year’s nominations is June 12 few changes. The criteria for the Putting Passengers First Award have been amended following consultation with judges and stakeholders, and the award for Top Express Operation has been transferred to the UK Coach Awards. “As always, we consult widely on the scheme and its contents during the ‘close season’ and we’ve made these changes in response to suggestions from our stakeholders and sponsors,” explained Tony.
“We greatly welcome the feedback and advice we get every year, because the management committee is very keen to improve what we do for the industry we serve.” The other big change will happen on Tuesday, November 24 when the presentation ceremony moves to an exciting new London venue – The Ballroom South Bank. Tony added: “We needed a bigger venue to be able to promote the awards more
widely, and we’ll be looking forward to welcoming even more colleagues and friends to our 20th Presentation Ceremony.” Nomination forms can be obtained at www.ukbusawards. co.uk, where details of categories and criteria will also be found. The closing date for nomination is Friday, June 12. Judging will take place in July and August, with the shortlist being announced during the second week in October.
Three other individuals were found not guilty of the same offence. John Smith was the ringleader of an elaborate crash for cash scam in which he organised a number of minor accidents, typically involving a bus and a car, in the Chester area to create new claimants for his business. The investigation by officers from Chester CID centred on a total of seven collisions which took place between October 2010 and January 2012, and all involved FirstGroup buses. All of the collisions followed similar scenarios, in which a car would collide with the side of a bus, causing both minimal impact and minimal damage. In each case the driver of the car would admit full liability, allowing all of the passengers from
the bus to submit personal injury claims. As a result of the seven collisions, a total of 218 personal injury claims were submitted, with 177 of the claimants using Smith’s Swift Accident Solutions. The court heard how Smith earned payments of between £840 and £960 for each claimant he introduced to a solicitor. Based on an average of £900 for each of the 177 claimants, the prosecution estimated that the seven collisions would have created a gross income of £159,000 for Smith, believed to account for over 75% of the total gross income received by Swift Accident Solutions during the period the collisions occurred. All of the claims submitted by Swift Accident Solutions were for whiplash and soft tissue injuries, meaning that they could not be evidentially verified and instead relied on the truthfulness of the
individual claimants. The case came to light after First became suspicious about the number of collisions involving its buses in the Chester area. Detective Inspector Simon Lonsdale from Chester CID said: “This was an extremely complex investigation spanning nearly three years and involving a large number of defendants. It has been a challenging process for all officers involved and has required considerable professional skills in relation to the investigation and the subsequent prosecution. “The crime that they committed was not a victimless crime; had all of the false claims created by Smith and his associates been successful we believe that the total cost would have been over £1m, which would have been paid for by law abiding citizens through their insurance policies.”
Personal injury company MD convicted after targeting buses for crash for cash fraud The managing director of a personal injury claims firm has been convicted of fraud after setting up over £1m of crash for cash scams targeting buses. The Daily Post reported that the 41-year-old MD John Smith and nine other defendants were convicted for their role in the scam involving more than 200 false whiplash claims. John Smith was convicted by jury of one count of fraud and seven counts of conspiracy to commit fraud following a three-month trial at Manchester Crown Court. He was the MD of Chester-based Swift Accident Solutions. The other nine defendants were all found guilty of conspiracy to commit fraud. A further four defendants had already pleaded guilty to the same offence. All are awaiting sentencing. 6 | COACH & BUS WEEK | April 7, 2015 006_007_CBW1183_News.indd 6
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Shared space survey asks for bus driver opinions Paralympic Champion and Parliamentarian Lord Chris Holmes has launched a survey to investigate public attitudes to shared space. Lord Holmes is blind and strongly believes that shared space which minimises demarcations between vehicle traf�ic and pedestrians is dangerous. Shared space schemes remove features such as curbs, road surface markings, traf�ic signs, controlled crossings and regulations.
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Lord Holmes said shared space means there are no separate safe spaces for pedestrians and no clear regulations for drivers. The Highway Code has no clear instructions on shared space. While blind and partially sighted people have particular dif�iculties with the schemes, the survey also aims to generate evidence from other groups, such as other pedestrians and drivers. Lord Holmes said, anecdotally, he had noticed drivers talk of serious concerns when driving in these spaces. In the UK the number of shared space schemes is increasing, with many local authorities planning new schemes. The Department for Transport’s of�icial position on shared space schemes is ‘neutral,’ though it does issue advice to local
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Lord Holmes is a former Paralympian authorities. Lord Holmes claimed that an academic study looking at the evidence underpinning the guidance had concluded that the claims made were not supported by the evidence. Lord Holmes stated: “It is imperative that we take a proper look at the consequences of these
schemes before it is too late. I hope this survey will cast some much needed light on the unintended but nevertheless terrible impact shared space schemes are having on so many people.” The survey aims to produce a national picture of all road users experiences, though the opinions of bus drivers are of particular interest, since their experiences and opinions on shared spaces are not well known and so many shared space schemes exist around bus stations.
The survey can be found at https://www.surveymonkey. com/s/sharedspacesurvey. Lord Holmes has also written a blog on the subject, which can be found at http:// lordsoftheblog.net/2015/01/15/twoeyes-in-inclusion/
Lincoln gas bus project set to conclude by end of April 2015
The Lincoln gas bus project is coming to an end, with all of the buses set to be taken out of service by the end of April. Dave Skepper from Stagecoach explained to CBW that in the original business plan for the project, the savings made from running the buses on gas by comparison to the cost of diesel were supposed to cover the leasing costs of a permanent gas fuelling station. However, the challenges presented by the technology meant that there were signi�icant additional engineering costs incurred in getting the buses to run properly. “We also had an extended period of time when all of the Solos had to be taken out of service for work on the engine conversions, which meant that there were unanticipated �leet replacement
Unforeseen fleet replacement costs and technical issues lead to the project running out of money. ANDY IZATT costs during this period while the gas buses were off the road,” Dave said. “Since all of the technological
issues were resolved and we have been able to run the gas buses reliably, we have continued to fund premium rental charges for
the temporary gas tanker fuelling station. “All of these circumstances have led to the project running out of money for investment in a permanent fuelling station, which has estimated costs of just under £0.5m. “Although the Department of Transport recognised the technological achievements by the Lincolnshire partnership in �inally making the buses run reliably on gas, unfortunately there were insuf�icient unallocated funds to provide a further grant to deliver the permanent fuelling station.” As a result, Stagecoach and Lincolnshire County Council both agreed to end the project on the grounds that it is uneconomic to continue. Dave added: “Once all of the buses are out of service a decision will be made about their future.”
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April 7, 2015 | COACH & BUS WEEK | 7 07/04/2015 17:31
NEWS
FirstGroup finances in line with forecasts First UK Bus expects revenue growth of 2.3%, with passenger numbers on the rise FirstGroup has published a financial update in respect of trading for the financial year ended March 31, 2015, ahead of preliminary results due to be announced on June 10, 2015. Chief Executive Tim O’Toole said: “The pricing improvements we made in the 2014 bid season together with further cost savings mean we expect to make solid margin progress in First Student for the year, and we are also encouraged by the results achieved at this stage in the 2015 bid season. In UK Bus we continue to deliver passenger volume growth, positive yield and further cost efficiencies. “Greyhound has flexed mileage, timetables and pricing in response to the rapid reduction in passenger demand from lower fuel prices and is on track with the yield management programme, while our First Transit and UK Rail businesses have maintained the good growth momentum and margins achieved throughout the year.” The UK Bus transformation programme continues to deliver like-for-like passenger volume growth, expected to increase by 1.1% for the year. Commercial passenger volume growth is expected to increase by 2.6% on
ADL revamps parts website
Alexander Dennis (ADL) has launched a new look for its parts website, www.adlparts.direct, with over 10,000 items catalogued. The move follows significant investment and a significant effort by the ADL team over the past 12 months, which has
Tim O’Toole, FirstGroup CEO, said 2014’s pricing improvements combined with cost savings were leading to solid margins for the company, with an expected total cashflow for the current financial year of £100m a like-for-like basis for the year. Like-for-like revenue growth is expected to be 2.3% for the year. This growth, coupled with the cost efficiency programmes, is expected to result in margin progress of approximately 1% for the year. US dollar revenue in First Student is expected to be 1.3% higher for the year. The group expects to deliver margins of approximately 7.5% for the year, and is confident that it will deliver its double digit margin target in the medium term.
First Transit has achieved organic growth on existing contracts in the second half that was towards the top of the group’s planning range. As a result US dollar revenue growth for the year is expected to be 5.5%. The group continues to expect margins of around 7% for the year and into the medium term in this low capital intensity business. In the fourth quarter, Greyhound’s like-for-like US dollar revenues are expected to decrease by 5.5%. US dollar revenue for
the year is expected to be flat. Greyhound Express revenues have been more resilient, with like-forlike US dollar revenues expected to increase by 3.0% for the year. The company remains confident of achieving its 12% margin target. FirstGroup expects a total cash outflow for the current financial year of up to £100m, which is principally due to the cash outflow of approximately £70m associated with the end of the First Capital Connect franchise in September 2014.
resulted in thousands of items being catalogued, photographed and presented as diagrams and drawings, thereby enabling quick and trouble-free identification. The revamped approach introduces a contemporary, new look to the site, along with improved accessibility for the public using integrated credit and debit card payment systems. In addition, established customers can use their ADL aftermarket parts
account to gain secure access to the site, enabling them to retrieve information on over 300,000 items. There is also a WebTech zone, which contains body and chassis service manuals, technical bulletins and advanced service information. The website includes a listing of the top 20 most requested parts and users to create and store their own parts basket for simple re-ordering. There is also a subscription function
providing access to monthly parts promotions, as well as a comprehensive line-up of products covering many original equipment manufacturers. Customers who have activated their online account receive 24/7 parts ordering availability, up to date stock news and a variety of delivery options, all of which can be charged directly to their accounts, taking advantage of ADL’s payments terms.
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Anaerobic Digestion could provide fuel source of the future Anaerobic Digestion (AD), a waste treatment process that converts organic material such as food or garden waste into biogas and biofertiliser, has been highlighted as one of the top 10 vital renewable technologies for smart cities in a Green Investment Bank report, entitled ‘Ten ways to modernise and improve UK urban infrastructure.’ ADBA Chief Executive, Charlotte Morton, commented: “Anaerobic digestion is one of the few circular economy technologies already functioning and will be a vital recycling and renewable energy technology to underpin the cities of the future. “As the UK population continues to rise, economic growth can only be sustainable if we better manage our resources, cut carbon emissions and invest in our ageing infrastructure. AD offers closed-loop recycling for the essential nutrients in our food waste, baseload renewable energy, and ultra-low carbon transport fuel that dramatically improves air quality. As it evolves, our industry also has the potential to deliver new high-value products such as biochemicals and bioplastics. “Future urban design will require planners to balance the need to minimise waste while maximising energy and nutrient recovery, against severe space limitations. Efficient, high quality recycling services will therefore be vital.” Shaun Kingsbury, Chief Executive of the UK Green Investment Bank notes in the report: “Each of the technologies we profile is tried and tested and available to be deployed, at scale, right across the UK, straight away. Taken together they represent an investment opportunity in excess of £25bn over the next five years alone.”
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Total Transport Pilot Fund winners are announced The winning bids for the £7.6m Total Transport Pilot Fund have been announced. The funding aims to assist local authorities in England to try new and better ways of delivering joined-up local transport in rural and isolated areas. £2bn is currently provided each year by a number of agencies for local transport funding. However, this is often not co-ordinated or integrated at a local level, resulting in duplication and potential waste of public money. Total Transport will see £7.6m of DfT funding dedicated to 37 schemes, providing stable funding from one source to improve transport services in local areas. The Total Transport Pilot Fund competition was launched on January 14, 2015 and 42
bids were received from local authorities in England. The project will fund a range of feasibility studies as well as a number of pilot projects to test the real-world scope for service integration in individual areas. The pilots will run for a maximum of two years. While they are running project teams will be encouraged to share what they learn with each other, and at the end of the two years each scheme will submit a detailed report to the Department for Transport. Transport Secretary Patrick McLoughlin said: “Good transport is the lifeblood of local communities and we must ensure every penny spent is being used effectively. This is about improving access to the services people rely on most, from getting to school, to
the shops or the local hospital.” Chief Secretary to the Treasury Danny Alexander said: “As someone from a rural area, I know the vital importance of wellfunctioning public transport in helping people get around their local community. “That’s why I’m delighted that we’ve been able to provide £7.6m to ensure that people living in rural and isolated communities will be able to benefit from integrated public transport.” The most substantial successful bids include: l £750,000 for Northamptonshire County Council; l £490,000 for Surrey County Council; and l £460,000 for Cambridgeshire County Council.
Sunderland gas bus proves highly popular with passengers Sunderland bus passengers have expressed their approval of gas buses in a survey, with 92% preferring them to standard vehicles. Following the successful introduction of the fleet of gas buses, which were launched 12 months ago, Stagecoach North East surveyed members of the public who use the local bus operations. 93% of passengers who responded to the survey said that the gas bus offered a ‘smoother, more comfortable ride,’ while 94% agreed that the bus was ‘quieter, with much less engine noise.’ Customers said that other aspects played an important part in their decision to use the buses, such as improved environmental performance, with 42% stating this as a main factor and 50% saying it was a bonus when choosing a bus service. Access to free WiFi was also well received, with 50% saying it was part of the reason for choosing a gas bus and almost 40% agreeing that it is a positive bonus when riding the bus.
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The styling of the ADL Enviro300 Scania K UB4x2 buses drew acclaim, with 42% saying it helped attract their attention Almost 40% of those surveyed said they travel more than before. The design of the gas bus also played a part, with 42% stating the new shape helped to attract their attention. Phil Medlicott, Managing Director, Stagecoach North East said: “The gas buses represent
a significant investment in sustainable services in Sunderland and demonstrate our commitment to enhancing customer service levels. “We’re delighted that customers value the environmental benefits and appreciate the improved comfort and facilities.”
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20m
NEWS › BUSES
The number of journeys made using Arriva’s m-ticket app over the last five years
2008
The year that Whittlesey-based Decker Bus was established
Yellow Buses spends £1.6m on new double-deckers Eight new buses have joined the Bournemouth business Yellow Buses has unveiled the latest phase of a multi-million pound investment in the quality of public transport across the conurbation. Eight new buses, worth £1.6m, have joined the Bournemouth business as part of a plan to replace its entire double-decker fleet. The company has signalled that investment in vehicles will form a key part of its competition with local rival Morebus, which has also spent millions on its fleet in recent years. Figures published last September showed Poole and Bournemouth as England’s top areas for growth in bus travel. Poole had seen the number of bus journeys per head rise 72% in a decade, while in Bournemouth the figure was 62%. Andrew Smith, MD of Bournemouth Transport, showed off the eight new Volvo Euro 6 vehicles, alongside five which had been bought last year and have already been refurbished to bring them up to the company’s specifications. “We have a plan in which we’re going to replace the whole of our double-decker fleet and bring everything up to a new modern standard. We’re looking forward to doing that over the next five or six years,” he said.
£3m Luton Busway bill
There has been a £3m investment shortfall for the construction of the Luton-Dunstable Busway, the Luton News has reported. In the original business case for the £89.2m busway, a signed agreement was included from the owners of Napier Park, Luton, who agreed to invest £3m. But a report issued by Luton Borough Council indicates that the investment has fallen through. It states: “The full approval business case included a £3m contribution from a future development site as part of this local contribution, but given the current financial environment this cannot be assumed to be guaranteed funding.
The eight new Wrightbus Gemini-bodied Volvos are the first stage of a plan to replace the firm’s double-deckers “The eight that we’ve bought this time are over £1.6m. We bought five last year, which is also over £1m, and the ones we’ve bought last year we’ve refurbished. “We bought them as stock vehicles and brought them up to the standard of these vehicles in terms of the leather seats and the wood floors, so we could be creating that ambience that the customers want, creating an environment that they can feel comfortable in. They can come upstairs, see the view and enjoy “The loss of the £3m contribution means that each council will need to pay at least £1.5m more each than was estimated in the full approval business case.” The £3m commitment from Southside & City Developments Ltd was more than a third of Luton Borough Council’s and Central Beds Council’s ‘local contribution,’ which was added to £80.3m in government funding to get the project off the ground. The report issued by LBC Transport Manager Keith Dove indicates that not only has £3m in contributions been lost, but a potentially expensive legal battle over the cost of the busway is looming. Both councils claim that they are still owed repayments by the construction company, BAM Nuttall, which is holding firm.
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the ride. “It’s a move on from the old type vehicle where it was really about getting from A to B.” Poole-based competitor Morebus spent £4m on new vehicles a decade ago and has since replaced a large part of that fleet. Andrew acknowledged that the competition had helped drive the investment. “It’s a fantastic opportunity for the people of Bournemouth, Poole and Christchurch that both companies are investing in their
business to improve the offer, to improve the public transport in this conurbation,” he said. He said the £200,000 Volvos represented the latest bus technology. “They’ve got the most fuel economical and environmentally friendly engines we can have,” he said. “They have lighter weight bodies so they reduce fuel consumption and they’re a much improved vehicle in terms of environmental performance.”
Courtney Buses has started competing against First on the Windsor – Legoland Resort service on Saturdays and Sundays at a 30-minute frequency. This Optare Versa was photographed by David Bell operating on the 600 service, which also runs on weekdays within the school holidays. Two existing double-deckers will also be used on the service – a Plaxton President-bodied Dennis Trident and a Optare Olympus-bodied Scania ND230. Mandy Coles from Courtney Buses told CBW that the company had seen an opportunity to operate the service, which fits well with its existing network, and decided to try it out and see how it performs. www.coachandbusweek.com
07/04/2015 18:05
£200.8m
Revenue achieved at Shearings in the 2014 financial year
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Bristol to be first city to install CycleEye safety system Bristol is to be the first city in the world to install CycleEye, a cyclist sensor alert system designed by Bristol-based Fusion Processing. Bristol City Council will be funding a number of units on buses within the city, where cycling has more than doubled over the last 10 years. CycleEye has been developed to reduce the growing number of cyclist collisions and casualties across the country. Fitted to the side of a bus, a CycleEye unit uses radar and camera sensors to identify cyclists in potentially dangerous situations in close proximity to the bus, and gives an audible alert to the driver’s cab. The unit is operable night and day in all weathers. It is unique in the way it alerts drivers – the intelligent system is programmed to ignore other nearby objects such as bollards, railings or other vehicles so they are not mistaken for bikes, cutting out the false alerts that have been an issue with
NAT buys Select Bus Services assets
New Adventure Travel (NAT) Group has purchased the assets and ongoing business of Ron and Jonathan Hoskins, trading as Select Local Bus. Based at Skewen, Neath Port Talbot, all the staff and vehicles of the Select business have now transferred to NAT. In a statement, NAT described Select as “a great example of a well-run family business.” It added:
CycleEye on a First West of England bus
other cycle safety technologies. The audible-only system also reduces cognitive overload on the driver, allowing them to respond faster to potentially critical
situations. Mayor of Bristol George Ferguson said: “Being European Green Capital is partially about finding innovative ways in which we can be a smart, intelligent city of the future. Bristol has a welldeserved reputation for being a cycle-friendly city, and it’s another Green Capital achievement that First West of England is extending their use of CycleEye within the city in which it was invented. Doing all we can to support cycling is a key part of supporting healthy living and reducing congestion and pollution.” Jim Hutchinson, founder of Fusion Processing, said: “It’s a massive boost to us to receive this order from Bristol City Council following First’s trial of CycleEye last year. The advanced sensor and processing systems developed
A former Cardiff Bus Mini Pointer Dart is seen on Westway, Swansea operating route 99 to Neath. CHRIS NEWSOME “Praise must be given to Ron and his family for the level of service they have offered their customers
over the past few years. NAT hopes to build on the strong foundations that are in place and progress the
by Fusion can play a big part in intelligent transport, both now and in the future. We’re moving into an age where smart cities are harnessing technology to make travel and transport better and safer for people, and that has to be a good thing.” James Freeman, MD of First West of England, said: “We’re delighted to be working with the Council and Fusion to extend the use of CycleEye technology in Bristol. “The kit will be installed on a number of buses in the coming months and gives us a wider opportunity to test it on a larger number of routes to see how it does detecting cyclists as they pass through the driver’s blind spot. “We are constantly looking at ways we can reduce risk in our business, ensuring the safety of our customers, staff and all other road users in the process. CycleEye is an interesting piece of technology in this regard.” business using the same principles as it has elsewhere in the Group.” A NAT spokesman told CBW: “We have bought the assets – 10 buses, the routes and the trading name. It supplements our existing depot at Abercrave and our outstation at Davies Coaches’ premises at Penclawdd, from where we operate our Gower services.” Established in 2008, NAT has grown to become one of South Wales’ largest independent operators, running a diverse range of work, comprising both contracted and commercial local bus work, school contracts and coach hire, including corporate charters.
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NEWS › COACHES
Exit check guidance issued more readily identifiable teacher or other responsible adult. This exemption will be facilitated by a manual declaration system. If a coach booking qualifies for this exemption, a marker signalling it as being an organised school group that meets the relevant criteria should be displayed. Such coaches will normally be allowed to proceed without exit checks being conducted on those aboard. However, random assurance checks may be applied. “We recommend that coach drivers should place a marker in the coach windscreen identifying their status.” Coaches that fall into one of five categories and markers, colour coded as per the list below, should be displayed: l Organised school groups: Blue rectangle. l Closed tours and groups carrying EEA nationals (Eurotunnel and Dover only): Yellow square or rectangle with a C within. l Closed tours and groups carrying non-EEA nationals who are subject to immigration control (Eurotunnel and Dover only): Red square or rectangle with a C within. l Scheduled coaches carrying only EEA nationals (Eurotunnel and Dover only): Yellow square or rectangle with an S within. l Scheduled coaches carrying
DFDS Seaways helps coach industry with useful tips on how to minimise transit times through new port checks With the introduction of the Exit Checks at all UK departure ports this week (April 8), ferry operator DFDS Seaways has provided guidance to assist coach operators and drivers. As reported in CBW1181, the UK Government has implemented the checks to confirm, as far as is practicable, that an individual has left the UK. This is achieved by verifying the passengers’ identity, collecting relevant information and transmitting the data to the Home Office. Stuart Duddy, Head of Coach Sales and Contracts at DFDS Seaways told CBW: “When travelling with DFDS Seaways from Dover, we would encourage coach operators to allow a little extra time to complete the new formalities. Coaches should arrive at our check-in booths no later than one-hour prior to departure time or 90 minutes when travelling on-peak departures. “An exemption for organised school groups has been agreed. Organised school groups are defined as being those where students are all aged 16 years and under and are travelling under the direction and care of one or
Anthony’s Travel wins High Sheriff’s Award
Runcorn-based coach company Anthony’s Travel is celebrating after winning Cheshire High Sheriff’s Enterprise Award for Corporate Social Responsibility at an emotional Awards Ceremony held at Chester Town Hall on March 26. The winner of the coveted title also receives £3,000 of prize money and whilst there is no stipulation to how the money is spent, Anthony’s Travel has ringfenced the money to ensure every penny is spent on its carefully selected local charities and good causes the family-owned firm already partners. A delighted Richard Bamber,
Visit DFDS’ website at www. dfds.co.uk.
High Sheriff of Cheshire Susan Sellers, Colin McCabe, Head of Outsource Operations at O2, Richard Bamber, Partner at Anthony’s Travel, Dawn Bamber of Anthony’s Travel and Professor Phil Harris, University of Chester Partner of Anthony’s Travel said: “We are over the moon to win the High Sheriffs Corporate Social
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non-EEA nationals who are subject to immigration control (Eurotunnel and Dover only): Red square or rectangle with an S within. Stuart added: “In the absence of any marker, coaches will instead be subject to an additional stop to declare whether or not they are carrying any individuals subject to immigration control. “It is essential that a more detailed passenger manifest is accurately completed. “This new format manifest for the short sea routes from Dover requires the passengers’ full name, nationality, passport or identity document number, gender and date of birth. For the time being, the manifest can be submitted at check-in. Complying with all this will ensure that transit time through Dover is kept to a minimum.” As for the North Sea, Stuart said: “For coach groups departing from Newcastle (North Shields) to Amsterdam slightly different arrangements will be in place. Groups are encouraged to check-in between 1400 and 1500hrs when a dedicated coach check-in desk will be open. A revised passenger manifest for the NewcastleAmsterdam route is available on request.”
Responsibility award for the second time and honoured that we were deemed worthy for the
Enhanced reservation offering for Megabus Gold sleepercoach Stagecoach has introduced a new bed reservation system on its megabusGold.com overnight sleepercoach routes in the UK. The new online service allows passengers to reserve the kind of bed they would like – whether it is an upper bunk or a lower bunk and whether they want a bed on its own or next to a travelling companion – when booking their tickets, for no extra cost. Under the new system, passengers travelling on overnight sleepercoach services – which have lie-flat beds – also have the option to reserve two adjacent lower bunks for single occupancy, if they would prefer more space, for an additional fee of £25. The megabusGold.com overnight sleepercoach services offer WiFi, complimentary refreshments, power sockets and an on-board toilet, as well as lie-flat beds with a fleece blanket and pillow. They operate between London and 11 locations in Scotland – with one service in each direction, seven nights a week. megabusGold.com was launched in May 2013 and operates using specially designed Van Hool double-decker coaches which have 53 seats that convert into 41 beds.
acolade. “As a family business which is proud to be from Cheshire, our ethos has always been to give back to the local community. “Each charity and good cause we partner enhances the Borough of Halton and beyond so with the additional funding we can offer them even more support. “Corporate Social Responsibility has often regarded as something only well-known large companies take part in. “We have hopefully shown that small businesses, whilst not having the same financial power, have an unrivalled amount of local knowledge, resources and passion for the area to which they trade which is unrivalled.”
Watch a YouTube video showcasing the firm’s community work at https://youtu.be/K1FQIPYmPWo.
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Shearings’ numbers point in the right direction Shearings Group carried a record 1.1m passengers last year, an increase of 2%, thanks to continuing demand from its over 50s target customer. Total revenues increased 3%, breaking through the £200m mark for the first time in its 100-year history (2014: £200.8m; 2013: £195m). Improved trading, together with margin improvements, operating cost reductions and a restructuring of its hotel leases, led to a 22% increase in earnings (EBITDA) to £7.1m (2013: £5.8m). The Wigan-based Group also continued investment in its coach fleet, hotel estate and systems. Total expenditure on hotel refurbishments in 2014 reached £3.6m, while investment in its 240-strong fleet has been over £25m in the last two years The business, which was the subject of a management buyout last year, also reduced its overall net indebtedness further to £4.5m (2013: £7.8m). Denis Wormwell, CEO of Shearings Group, said: “This was a truly transformational
Edwards Coaches celebrates 90th anniversary Edwards Coaches celebrated its 90th anniversary in style with a gala dinner at the Hilton NEC, Birmingham attended by more than 350 top customers and suppliers. In addition to an excursion to Stratford-upon-Avon, guests were treated to an overnight stay to thank them for their continued custom. Customers travelled on seven of the 10 newly delivered MercedesBenz Tourismos. The £2.75m investment will see existing vehicles replaced on frontline tour work, some of which will be sold. The 13m tri-axle Tourismos each have 49 seats with a centre WC, wood-effect floor, Luxline seats with leather headrests and an onboard vacuum cleaner. A charity raffle and collection was held. Prizes included nights away, champagne sets, theatre tickets and gift vouchers for
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Denis Wormwell, CEO of Shearings Group year for the Group, with a successful capital restructuring and the third successive year of improved financial results, despite the challenging backdrop of unfavourable weather in the earlier part of 2014. “Our loyal customers are experiencing the benefit of our ongoing investment programme in hotels, coaches and digital technology and we’ve attracted thousands of new customers with
our ever-expanding range of short and long breaks in the UK and overseas markets.” In the year to date, Shearings said that total bookings remained positive and forward sales for the summer were up on the previous year, despite the continuing trend towards late bookings. Over a third of the Group’s bookings are now made online and it expects this to increase to 50% by the end of next year. Shearings
has also invested in new mobile websites for its Coast & Country and Bay Hotels brands, making it easier for customers to book, and a new Shearings site will be launched before the summer. Denis continued: “The ongoing rise in bookings and customer volumes has given us the confidence to continue the significant capital investment in our hotel estate. Over the next two years we’ll be investing almost £10m in room upgrades and improved facilities which we expect to increase further our repeat booking rates and customer loyalty.” Alongside its results, the Group also announced that former Travelodge CEO and Chairman Grant Hearn has joined the Shearings Board as a NonExecutive Director (NED). The appointment of Grant, who holds NED roles at retailer Poundland and Scandic Hotels as well as being Chairman of Hotel Collection, follows the appointment of Phil White, former CEO of National Express Group as Chairman, last year.
The King’s Ferry makes further Irizar order
An artist’s impression of the new Irizar i6 coaches ordered by The Kings Ferry
Mike Edwards, Managing Director, cutting the 90th anniversary cake at Llantwit Fardre Love2Shop (sic) and Edwards Coaches. Macmillan was confirmed as the firm’s charity of the year, although the exact sum raised remained to be confirmed as this issue went to press. Jason Edwards told CBW: “It was a great privilege to see all our customers and suppliers at our 90th anniversary gala dinner. It was our honour to thank our guests for their continued support over the last nine decades.”
National Express-owned commuter coach company The Kings Ferry has ordered three more Irizar i6 Integral coaches. The 12.2m 49-seaters are to The Kings Ferry’s exacting specification and follow the purchase of an i6 VIP tri-axle last year – the first Euro 6 Irizar i6 Integral sold by Irizar UK. The King’s Ferry’s Managing Director, Ian Fraser, said: “The i6 Integral we bought last year is performing above expectation, so we see the purchase of three more as carrying no risk and we believe we will see a strong improvement on fuel economy.” Rigorous DAF testing on the re-engineered 2015 MX series engines is, according to Irizar, suggesting as much as 5% better fuel economy. The three coaches – to be delivered in the summer – feature DAF’s
PACCAR MX11-271 engines to Euro 6 emissions standard, but The King’s Ferry has unusually selected an EcoLife, six-speed fully-automatic transmission, partly because the newly-revised ZF gearbox delivers much-improved fuel economy over its predecessor. Irizar UK’s Commercial Director, Steve O’Neill, said: “We are very pleased The King’s Ferry has come back to us for some of its mainstream fleet replacement “This order also demonstrates the flexibility of the i6 coach, and of the factory, in precisely meeting the most demanding specification.” The three coaches are all DDAcompliant, with destination screens front and back, and a side-mounted wheelchair lift, so they can be used on the Gillingham-based company’s extensive commuter operation. April 7, 2015 | COACH & BUS WEEK | 13 07/04/2015 18:07
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VDL delivers 78 vehicles to Sambus Order includes 30 custom-built 14.8m tri-axle Futura FMD2-148s SWEDEN VDL Bus & Coach has delivered 78 buses and coaches to Sambus in Sweden. The combined order consisted of 48 Citeas and 30 Futuras. A notable aspect of the order was a 14.8m tri-axle Futura FMD2-148s specially designed and manufactured for Sambus as well as two-axle FMD2-129s. All of the vehicles are being deployed in Dalarna province with the Futuras rostered for the Comfort Line. The tri-axle FMD2-148s feature seating for 59 and 14 standees and are equipped with wheelchair lifts. They were especially produced for Sambus because of the need to serve large numbers of passengers. Sweden’s Dalarna region has a cold climate and hilly terrain with many ski areas, so extra passenger capacity is particularly important during the winter months. The Citea Low Entry is available in four different lengths. Sambus has chosen SLE-120 (12m) and XLE-145 (14.5m) length variants in what is called the ‘Cargo’ version. Around 2m3 of luggage space has been created under the extended high-floor portion of
Australian Transit Enterprises sold AUSTRALIA Light rail operator Keolis Downer has signed an agreement to acquire one of the country’s biggest bus operators, Australian Transit Enterprises (ATE). The agreement signed by the shareholders of both companies is expected to be completed early in April subject to customary approvals. ATE was founded in 1974 as a family business and has established operations in South Australia, Western Australia and Queensland. It employs 1,600 people, operates 930 buses and holds 91 long-term regular route licences. Revenue for the 2014 financial year was around $190m. Keolis Downer operates and maintains Yarra Trams, Melbourne’s tram network, and G:Link, the Gold Coast light rail carrying more than 190m people per year.
Futuras are allocated to the comfort line in Dalarna province the bus. The Sambus vehicles also have extra-wide single-leaf exit doors, luggage racks, additional insulation and extra heating capacity to cope with harsh Swedish winters. These buses have DAF engines that are suitable for running on biodiesel in order to reduce CO2 emissions. The low-entry Citea LLEs purchased by Sambus have Euro 6 Cummins engines and also feature extra insulation and heating because of the Swedish climate. Sambus AB consists of 26 private bus companies and all
Scania demonstrates strength of biomethane BRAZIL Since entering service in Brazil, Scania’s Citywide has been clearly showing the advantages of biomethane. A Euro 6 Citywide is currently touring the country to demonstrate the vast benefits of biomethane as an alternative fuel. “It’s a very favourable option financially,” says Silvio Munhoz, Bus Sales Director at Scania in Brazil. The biomethane cost per kilometre is 56% lower than diesel. Furthermore, the biomethane bus has led to a 70% reduction in emissions and reduced the noise level. “These reductions are highly appreciated by people,” Silvio continued. He expects more orders for biomethane buses by the end of the year. The 15m demonstrator has two articulated steering axels and the capacity of carrying 120 passengers. Before arriving in Brazil, it demonstrated in Mexico and Colombia.
28 Volvo 7900 articulated hybrids for Budapest
The articulated Volvo hybrids represent the largest order so far for this type of vehicle HUNGARY Volvo Buses has supplied 28 articulated hybrid 7900s to T&J Busz in Budapest, the largest order so far for these vehicles. “It’s really good news that Budapest has also decided to invest in hybrid technology,” said Arpad Szucs, Country Manager at Volvo Buses in Hungary. “We have sold more than 1,900 hybrid buses to cities in 21 countries, but this is
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participating companies are members of the Swedish Bus and Coach Federation (BR). Working together allows the member operators to take advantage of the same benefits enjoyed by large operators, in connection with the purchase of fuel and parts and for schooling, training, etc. Additionally, the participating bus companies are able to ensure that local knowledge is retained and position themselves to quickly and effectively respond to changing circumstances. The total fleet is around 500 vehicles.
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the largest single order so far for articulated hybrid buses.” In addition to the 28 buses, Volvo Buses will also be supplying T&J Busz with servicing and maintenance for all the buses, including the batteries, for a fixed monthly cost. “Customers who make the move to a new technology obviously want to feel secure,” added Fredrik Röstad, Head of Area East
Europe at Volvo Buses. “This is why we offer business models where we take responsibility for all the maintenance of the buses, including the batteries, for a fixed, predefined cost. This is a win-win situation for both parties.” The sale was made in collaboration with the Hungarian company Rába Automotive, which also supplied the seats for the 28 hybrid buses.
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FACE TO FACE › ZOË PAGET
I Overseeing the East
Zoë Paget is Operations Director for Stagecoach East and joined the company through its graduate scheme. She chats with Jade Smith about her career and current role
t was an oddly sunny and warm day in March when I travelled to Cambridge to meet Zoë Paget, Operations Director for Stagecoach East. After getting directions from a very helpful and friendly Stagecoach driver, I met Zoë in her of�ice. With the depot right next to the of�ices, Zoë can see the vehicles coming and going from her window. The various of�ices in the building all had their doors open, demonstrating the ability to have open discussions and a constant �low of ideas. Bubbly and bright, Zoë chatted with me about her experiences in the bus industry and the hopes she has for the future.
Career
CBW How did you get into the industry?
Zoë Paget (ZP) I joined Stagecoach through the graduate programme. I did a Geography degree at Durham University and I’d always been interested in people and transport. After university I wanted to begin my career through a graduate programme ideally, because they tend to assist your progress through your career. I did a graduate job search and put in ‘travel, transport, logistics and tourism’ and Stagecoach came up as one of the search results. So I read through that and it seemed very progressive, involved and it covered a lot in a short period of time. I was successful in my application and started in 2004. After the two years of the main programme of the graduate scheme I then became Operations Manager at Bedford and have progressed since then. CBW Outline the Stagecoach UK Bus Graduate Programme.
Zoë has already spent 11 years in the industry. JADE SMITH
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ZP The �irst week or so involves meeting directors, seeing a bit about the area and seeing the different depots in the selected operating company. I was predominately based in the East London depots like Stratford and Romford. The �irst few weeks you’re straight into the driver training – so you do everything a brand new recruit to the industry would do. I went out on the road in a training bus, driving around London in a bright purple bus which was quite novel. Once the driver training is over you go out and do some driving shifts. From there the year is split into several modules. You’ll do the �irst bit of operations where you then go into a depot and spend time with the manager and assistant managers there and see every aspect of the roles from running payroll to controlling shift allocation – basically everything that happens within a depot. There were quarterly reviews so you could report back on what you’ve learnt and if you can see any better ways of doing something. You met regularly with a mentor and I had the Operations Director as my mentor. I completed an engineering module where you change �ilters on buses and help with MOT prep, things like that. Going down the pits at 0500hrs when it was freezing cold in Romford garage was memorable. I did evening shifts where the cleaners and shunters are washing out the buses, fuelling them and trying to �it all www.coachandbusweek.com
07/04/2015 10:27
‘I love working with people, which is fundamental with this job. Not only are we transporting people, but our drivers, engineers and cleaners are all individuals, and I think it’s important people know and feel they are a vital part of what makes everything work’
Stagecoach’s Cambridge depot is home to a variety of vehicles. JADE SMITH the buses into very con�ined spaces. Considering the setup in London, I undertook my commercial module at another location to compare the difference with the commercial aspect outside of London. I actually came to Cambridge for a two-week stint to learn how the scheduling system worked – I assisted putting bus �lags up, designing timetables, updating customer information. TfL does this very effectively, but in locations outside of London, we tend to do it ourselves. After that, in London I got involved in how the budgeting works, again the budgeting in London is very different because of the way the contracts are set up there and further down my career I’ve seen how it’s done from a more commercial point of view. At the latter end of the �irst year I was predominately based in Romford garage and helped with various aspects that would set me up ready for my second year where I went to Cambridge depot as an Assistant Manager. There I became involved in much more depth in terms of recruitment, disciplinaries, hearings, meetings – just getting involved in the day-today running of what goes on in a depot. That year went very quickly. At the end of that year I was appointed as Operations Manager at Bedford. The graduate programme technically lasts for that two-year period but you’re not then abandoned – you’re given a role and you still have your mentors that you can speak to, so there’s always someone you can call. CBW How has the programme helped you in your career?
ZP We did a brilliant outdoor pursuits course which was all about teamwork, when we went to Devon and did caving, orienteering, raft building and things that sound really cheesy but it was very bene�icial. Throughout the two year programme they really do involve the graduates and make sure you gain the skills you need. www.coachandbusweek.com
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Bedford was a challenge because I was going from two years of training to managing a big depot. I also had different MDs throughout my time there, each with their varied approaches, which looking back, was interesting to observe. The �irst-hand experience of driving the buses gives you a valuable perspective. Through the driver training you learn how to handle the larger vehicles and can appreciate the space and skills required to manoeuvre the buses. CBW Outline your career.
ZP At the end of the second year of the programme I was posted into the position of Operations Manager at Bedford. It was quite a step up from the graduate programme but I revelled in the challenge that it brought and carried on from there. I was there for �ive and a half years, and even though that seems like a long time to stay in one depot, in that period of time I had four Managing Directors who each had their own ways of working and their own ideas of how the business should progress. It was 2006 when I moved to Bedford. In August 2010 Stagecoach changed how the depots were split within operating companies. Previously, Bedford had been part of what was then called ‘Stagecoach East’ which included Northampton, Kettering and Corby. East was then split – Bedford moved over to what was then Stagecoach Cambridgeshire, made up of Cambridge, Fenstanton and Peterborough. The other depots from ‘Old East’ became linked with Stagecoach Warwickshire so Leamington Spa, Stratford-uponAvon and Rugby for example became ‘Stagecoach Midlands’. That was when I came under the fourth Managing
Director – Andy Campbell. Then in January 2012 I transferred over to be Operations Manager at Cambridge. With it being the head of�ice and the depot in the same place it gave me another opportunity to deal with a bigger depot – quite different to Bedford, and I could get more involved with local authority meetings and arrangements for events like the Cambridge Folk Festival and Half Marathon. Due to the depot location it was ideal for working closely with the directors and commercial team. I was Operations Manager at Cambridge for about 18 months – Philip Norwell was the Commercial Director who was involved in operations, and he was promoted to MD down in East Kent in the summer of 2013. A position became available for Operations Director of Stagecoach East which I applied for and was fortunate to get in August 2013. I’m thoroughly enjoying it. As cheesy as it sounds, it’s a brilliant work dynamic here. The
The Queen and Prince Philip took a ride on the Busway in 2013. April 7, 2015 | COACH & BUS WEEK | 17 07/04/2015 19:37
FACE TO FACE › ZOË PAGET team is great – we have a laugh and everyone is involved. The doors are always open on the offices which allows for group discussions and ideas. It’s a great environment to learn and develop in, especially as Andy’s got many years’ experience in the bus industry and a vast amount of knowledge.
CBW Any memorable stories from your time on the programme? ZP I remember the first day going out on my own in service and it was at the old Stratford depot. I was in a double-decker and I was doing the 86 route – I’d been told I must not turn right in a double-decker because there was a low bridge. Just before I left the depot that first time I was sitting in the double-decker saying to myself “Don’t turn right. Don’t turn right.” I could appreciate why new drivers on their first morning out could find it quite daunting because you’re out there with £200,000 worth of vehicle and left to your own devices to some extent. That experience was helpful for when talking to a trainee driver. CBW How have things changed since you first started in the industry?
Whether it’s meetings, hearings with drivers, appointments or discussions there’s always something to fill the diary up with. You flit very quickly from one thing to another from something to do with Bedford to something else that’s happening in Cambridge for example. You have to have a good memory and be organised to keep track of everything that’s going on. Even though you have certain things you need to do, no day is the same as the last one. Some things are very structured – each month we’ll have a management meeting, which will be all of the directors and managers in operations and engineering. The Commercial Manager will be there too and our Account Manager from Stockport will come down. Within the normal week it can be whatever meeting our PAs have arranged for us. We can meet with a local authority in the morning to talk about routes or new housing developments, and in the afternoon we could be talking about electric buses with somebody else, so it does vary. There are certain things I need to get done but it’s not quite as structured as in the Operations Manager role where there are weekly reports
you have to do, certain days payroll has to be signed off and sent off, which is quite strictly governed. My role involves sorting out my own time and fitting everything in that needs to be done between whatever hours there are. CBW What is the difference between an Operations Manager role and Operations Director role?
ZP This is very much an overseeing role. You still need to be involved in what is happening locally so you know what’s going on, but it’s also about giving the managers the freedom to actually manage. You’re a point of reference for asking about previous problems that have been dealt with, how to deal with new problems, or even better, the manager will say they have a way of dealing with the issue, but they want to talk through their ideas and thoughts. The managers can develop their own ideas, as opposed to being told what to do. I also co-ordinate four depots’ worth of information, flitting regularly from one to another, whereas in the Operations Manager
ZP Quite considerably. Congestion has been getting worse in Cambridge, so that’s been an issue to deal with. Over time we’ve had quite a few Council budget cuts within Cambridgeshire to deal with – a lot of places where there were tendered and contractual services have had them reduced to very little. That’s changed what we’ve had to do to remain as commercially effective as we can. Certain aspects have got stricter and tighter on regulations than others, but in many ways there’s a lot of progression with cleaner engines, and projects like the Busway which we didn’t have 10 years ago.
Current role
CBW Tell us about your current role.
Zoë loves her job and enjoys the work dynamic Stagecoach Cambridge provides. JADE SMITH
ZP I’m currently Operations Director for Stagecoach East and I also work with the commercial department. We have a commercial team with a manager and three other people who work with him. In general, I oversee the operations at each of our depots through a team of good, effective managers that keep me informed of the activities going on. It is a perfect balance amongst the team, with experienced depot managers who have been longstanding within the industry, and equally enthusiastic graduates who have followed the same training path I completed. Stagecoach East isn’t so hierarchical that noone ever speaks to a company director – it helps that there is an open environment for everyone to talk to everybody and it works effectively. I’ve even managed to stop the swearing in Head Office, which has got to be a first in the bus industry! CBW Describe an average day for you. ZP There’s never really a standard day.
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Zoë will be doing the Pretty Muddy Race for Life event in June www.coachandbusweek.com
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The X5 Oxford to Cambridge service has won multiple awards.
role you’ll have set tasks to do and you’ll just have to focus on your depot. Now I’m concerned with making sure that if something happens in one place it doesn’t have a negative ripple effect on others or at other locations.
‘We put in for one of the awards in the 2009 UK Bus Awards and the X5 was unanimously voted the winner which was brilliant – it’s really nice to have some formal recognition’
ZP The variety. I know I’ve got certain things that are going to happen during a particular day but one phone call can mean I’m dealing with another completely different topic. You certainly can’t get bored. I love working with people, which is fundamental with this job. Not only are we transporting people, but our drivers, engineers and cleaners are all individuals, and I think it’s important people know and feel they are a vital part of what makes everything work. The managers need to know the drivers – it’s important people don’t feel like a number, they are an individual. It is a very people-orientated industry – as much as it’s to do with buses, actually everything around the aspects of the buses is to do with people. That’s what makes it interesting.
– sometimes what they say will be useful and relevant.
CBW What do you most enjoy about your job?
CBW What are the main challenges of your job?
ZP Making sure we have the right relationships with people – the local authorities for example, because it’s only through improving how you work together that can make any impact. We can put as much resource into something as our company can offer, but if you haven’t got the rolling structure that the highways or the council can provide, you’re not getting the full benefit that you could. Listening to people is important as well. We get suggestions in from drivers and passengers www.coachandbusweek.com
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The X5 coach service
CBW Tell us about Stagecoach East winning Express Operation of the Year award in 2009 and The Volvo Express Coach Operation of the Year award in 2010 for the X5 service Oxford to Cambridge. ZP When I first arrived we had some old National Express coaches that were used on the X5 route and it was decided that a revamp was needed. The route was doing nicely and it deserved an investment. In January 2009 we got some new coaches. We decided we wouldn’t stop there – we designed a new website, driver uniform, carried out customer service courses for the X5 drivers and undertook bespoke digital tachograph training. The new vehicles had leather seats, WiFi, power sockets – all the trimmings. It was a big launch for the X5 because it was such a huge difference. Coaches operate every 30 minutes and serve key points along the route between Oxford and Cambridge. We put in for one of the awards in the 2009 UK Bus Awards and the X5 was unanimously voted the winner which was brilliant – it’s really nice to have formal recognition. We submitted again the following year and were successful, two years in a row is quite impressive really, considering the competition of the Oxford Tube, another Stagecoach service. There was that friendly rivalry, particularly between Oxford and
Cambridge. We also won a coach marketing award in 2010 for the same service – we had re-vamped the website and arranged new bus flags so the marketing side was very positively received as well. It’s been really great to see the first set of new coaches in 2009, and then in January 2015 we’ve launched even bigger, 14m coaches now on the X5. It’s been positive to see the investment continue and the passenger numbers grow.
CBW It’s the X5’s 20th birthday this year, tell us about that. ZP That was something we tied in when we were doing the recent launch events for the X5. The service started back in 1995 so the timing of the new coaches was ideal to have a birthday celebration – we picked four key locations along the route Bedford, Milton Keynes, Cambridge and Oxford and we had some canvas bags made up and included a notepad, pen and a bespoke X5 inspired Rubik’s cubes, which went down really well. We also got some cakes made with the Stagecoach logo, the X5 logo and a ‘20’ birthday candle. We took a coach out to these locations so passengers could have a sneak preview of the new coaches. People were generally impressed. It’s good to see the second lot of investment – £5.5m in 18 vehicles. The new vehicles are Euro 6 Plaxton Elite-bodied Volvo B9Rs, with 55 seats
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FACE TO FACE › ZOË PAGET with a wheelchair or 57 without. They also have WiFi, power sockets, USB sockets, armrests and on-board toilets. Some of the older 2009 vehicles are being cascaded out into other Stagecoach operating companies but we’ve kept six of them and they’ve gone onto our 99 Milton Keynes to Luton airport service. They’re having a relaunch with their livery as well, we’ve �inalised the design for that, and they’ve got their own new branding that we’ve chosen.
Silverstone
CBW Do you still get involved with Silverstone? ZP Yes. That’s probably because of the geography of where we are. Prior to the reorganisation of depots in 2010, it used to be Stagecoach East who coordinated it all with a little bit of Cambridgeshire involved. Now it’s run by Stagecoach Midlands and they usually ask us to provide buses and drivers as well as assist with supervisory cover for the main Grand Prix event. They will also get drivers and vehicles from London, Oxford – all over the place now because the Grand Prix has grown and expanded. Aspects that have morphed over time are the way the Silverstone staff coordinate everything, the involvement we have and the tracking we have on the vehicles. Last year they used GreenRoad – a tracking system predominantly designed to monitor driver safety and driving ef�iciency, as a dynamic �leet tracking system. Different real-time systems work on varying setups, whereas GreenRoad is the same on all Stagecoach vehicles, so all the buses could be tracked along the route. This facility was of great bene�it when buses had to be recycles back out of the site and in again
Anecdotes
CBW Any interesting anecdotes?
ZP I’ve jumped out of a plane on a skydive for charity, as you do. There were people from Stagecoach in Cambridge predominately but I did it when I was over in Bedford in 2011 – seeing people drop out of a plane its really quite bizarre.
This year in June I’ve roped the ladies from here into doing the Pretty Muddy Race for Life event for charity. We’re known as the ‘Stagecoach Seven’ and it’s the 5km Race for Life run, but there are obstacles a bit like an army assault course but hopefully not as regimented.
Future
CBW Do you have any advice you would give to anyone wishing to follow your footsteps? ZP You need to be enthusiastic and outgoing. Particularly when I spent my �irst year in London I realised that if you’re the shy, retiring type you wouldn’t have bene�itted as much. You need to have a presence about you to be able to stand up and say what you need to say and be con�ident in your convictions. Be prepared to ask a lot of questions, take everything in and make your own opinions from everything you’ve heard and learnt. A programme like the graduate programme is a great way of learning what is needed for the role and getting into a managerial position quickly. There are individuals who have utilised the internal management training programmes to progress up through the company. CBW What aspirations do you have for the future?
ZP For the moment it’s de�initely learning more about this role – 18 months in and I’m constantly learning things. I’ve got a fountain of knowledge in Andy with all that he knows, and he is more than happy to share that knowledge and talk though any ideas. We’ve got loads going on here with the City Deal that’s happening within Cambridge. £100m is available for the council to use to improve infrastructure, increase housing provision and create jobs in Cambridgeshire between now and 2020, and providing that the money is deemed to be effectively used there’s a potential for a further £400m. It’s just making sure that people can think dynamically enough about how and where to spend the money. One thing we’ve had particularly in Cambridge is a lot of development, both business and housing that’s going on – Cambridge is a growing city, and the problem we have is that
Jumping out of an aeroplane is just one of the ways Zoë has thrown herself into her work. JADE SMITH
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Cambridge city centre wasn’t built for the size and volume of vehicles that are trying to get through it now. Northstowe is a new town being built alongside the Busway so the residents can travel into Cambridge using the guided bus, but there’s then the issue of moving them when they are in the city centre which can easily grind to a halt. There needs to be something quite dynamic and forward-thinking put in place to deal with this. Cambridge City Council several years ago was particularly bold in putting in core schemes like the rising bollards in the city. They improved Emmanuel Street so instead of it being two-way for buses where buses were squeezing past one another it’s now one way. I can de�initely get my teeth into the relevant aspects of the City Deal as it progresses as well as everything that’s hopefully going to happen over the next few years. Stagecoach East as it is now is very different to when I �irst joined in 2006, not only in terms of the depots but the setup we’ve got, the dynamics within the depots, the managers and teams we’ve got behind the scenes. I’m looking forward to seeing how it progresses.
Conclusion
CBW Any �inal thoughts?
ZP We’ve got the world’s longest Busway – everyone thought it would be a white elephant and now we’ve got three million passenger journeys per year. We’re having to put more resources into it – there’s up to a �ive-minute frequency in the peaks and we’re still discussing whether we need more in order to get the people in. One issue we have with the Busway is the Park & Ride parking charge that’s come in, almost a year after its implementation at the �ive city Park & Ride sites. I understand the County Council has budgets that they have to meet but the parking charge has had an impact on our passenger numbers and consequent traf�ic congestion. We’re planning on carrying out some promotions later on this year to try and encourage passengers back to the Park & Ride services. When the Busway has been such a success story even though people were cynical to it in the �irst place, it’s a shame that we’ll potentially have the same problems that we’ve had on the other Park & Ride services, when the parking charges commence. However we will have to keep a close eye on the passenger numbers. On the Busway we’ve got next stop visual announcements and we’re currently trialling audio announcements. We’ve had some problems with it though. The worst thing would be to have someone think they’re at one location because the audio has told them, but the location is slightly out. We’re trialling it on the Busway vehicles because when it’s later at night it’s very dark along the track due to the fact it’s on an old railway line and there aren’t any streetlights. We’ve already got the displays that tell you where you are but trying this audio system should help partially-sighted people and anyone new to the area using our services. ■ www.coachandbusweek.com
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www.coachandbusweek.com
April 7, 2015 | COACH & BUS WEEK | 21
TECHNOLOGY › ARRIVA M-TICKET APP
The sequel to a
world first James Day catches up with Arriva’s Mike Woodhouse as the operator’s ground-breaking m-ticket app is re-launched
A
rriva was the first bus company on the planet to launch a national mobile ticketing system when its m-ticket app was launched back in November 2009. Developed by a company called Concept Data Technologies, which was acquired by Trapeze in 2011 (who still develop the m-ticket app), it was a great success, making a full return on investment within six months and winning the innovation award at the 2011 UK Bus Awards. Since then, the service has grown from being the payment and ticketing method for two million passenger journeys up to January 2012, to more than 20 million up to the present day. However, with the system beginning to show its age just over five years after its launch, Arriva has decided it is time to re-launch the groundbreaking mobile ticketing system. Mike Woodhouse, Arriva’s Senior Marketing Manager for Digital Channels and Customer Relationship Management (CRM), has been at the helm of the m-ticket app’s development since it was first conceived in 2006. He explained that though the new version of the app has been available on both iOS and Android platforms since January 2015, it was very much a soft-launch, with no major marketing campaign behind it. The company had just emailed existing users to say it was available, giving them the opportunity to try it out. “There is quite a big difference in terms of look, feel and functionality,” Mike said. “There haven’t been many issues with it so far. We were expecting some, but the minor bugs we had have been corrected in a second release.” At the time I interviewed Mike, the release had been approved on Apple’s app store, though it was embargoed, as Arriva wanted to release the app on both iOS and Android at the same time. “On Android you can get an app live in the space of a few hours, while Apple is a bit different and depending on the timing it can take anything up to two weeks,” Mike explained. “As a result, it’s best to develop the iOS app first and get it approved, as this makes timing the release of both apps on the same day much easier.” A national marketing campaign is now underway to promote the updated app.
What has changed?
In essence, the old Arriva m-ticket app was a very simple piece of software used purely for 22 | COACH & BUS WEEK | April 7, 2015 022_026_CBW1183_Arriva M Ticketing.indd 22
buying and activating tickets. Since then, the Arriva Bus App has been introduced, providing Real-Time Information (RTI), routing and mapping as a separate app. It was important to make sure the two apps linked together properly, as having to constantly exit one app and enter another using a smartphone’s native interface would be quite awkward to do. The new m-ticket app links clearly the Arriva Bus App and vice versa. A passenger can look for the bus service they need on Arriva Bus App, select it, and be directed straight to the relevant page on the m-ticket app to purchase tickets. The styling of m-ticket has also changed, and it is now much more consistent with Arriva’s website design, as well as the Arriva Bus App. m-ticket continues to use visual ticket verification, whereby a specific display is shown on screen which the driver can quickly identify as a legitimate ticket. This verification has been updated to make it the easiest possible spot-check for the driver. Colour coding has been used since day one, but screenshots are extremely easy to make on a smartphone, especially on an iPhone. This meant a static image has never been an option for visual verification, and the new update takes that a stage further by utilising the smartphone’s front-facing camera. “When the ticket is shown to the driver, he or she will be able to clearly see an image of themselves on the verification screen, making it extremely difficult to fake,” said Mike. A second page has been added behind this for the benefit of revenue protection officers, providing a barcode to scan and verify along with a unique code.
Arriva has used user experience specialists to help ensure the buttons on the app are placed where customers would expect to find them. GARETH EVANS
Problem solved
A major change has been the ability to access tickets without WiFi. One of the key criticisms of the old m-ticketing app was that because various back office checks had to be put in to verify the ticket, each day passengers were forced to open the ticket under a guaranteed internet connection in order to verify the ticket so that it could be activated and used. Mike was frank about the issues which this system had caused with passengers. He said: “In 2014 we had some performance issues with people having to connect to the internet every day before they left the house. Sometimes if people forgot to do that, they would not be able to connect to 3G or 4G at the
When the ticket is shown to the driver, he or she will be able to clearly see an image of themselves on the verification screen, making it extremely difficult to fake – Mike Woodhouse
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07/04/2015 10:18
PREVIOUS
‘Customer feedback for any business is crucial, but especially with technology which is quite young and developing all the time’ bus stop and therefore be unable to use their ticket, which was a frustrating experience. This problem has since been solved. Now, once a long-term ticket has been purchased, such as a four-weekly, it only needs to be activated once. This allows the app to work of�line after the initial authentication of the ticket. Alongside this, there is the convenience of the app remembering previous purchases, instead of users needing to search for their ticket again when it needed to be renewed. “People were used to that four or �ive years ago, but now we’ve made things much easier and added common-sense features,” Mike stated. “The new app is signi�icantly better than the old one and we’re quite proud of it. “Customer feedback for any business is crucial, but especially with technology which is quite young and developing all the time. “We were careful to create something which would make a markable change, rather than a www.coachandbusweek.com
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A screenshot of the old app (top) and the modern Arriva Bus app which links to a similarly-styled new m-ticket app (bottom)
quick �ix. Yes, there’s a lot more content now and it’s more responsive, but the styling is now very consistent. We’ve also used user experience specialists to help make sure we’ve positioned the functionality where people would expect them to be on the app. “We needed to take stock of what we had and improve.” Mike continued: “When you pioneer a technology, you often have to tackle the issues that come along �irst. It’s a little bit easier if you come into the market later on when the teething problems have been overcome. “It’s a young technology. The goalposts and people’s expectations are changing all the time. “I would say we probably should have developed our new m-ticketing proposition a little earlier. Had we known that the likes of NFC and other technologies would still not be around we would have brought it forward. “Last year was about getting the Arriva Bus app out, this year we want to get the m-ticketing up to the same level.”
PRESENT
NFC still not viable
Mike said he was surprised that NFC (Near Field Communication) technology – where the smartphone itself can be tapped on boarding a bus in a similar fashion to how contactless cards are used today – has not become the go-to technology for mobile ticketing. He said he would have expected auto-veri�ication to have replaced visual tickets by now. “The fact is, m-ticket has been in marketplace for over �ive years and made more than 20 million journeys,” Mike explained. “Back when we launched, there’s no way I would have said we’d still be using a visual ticket after this late on. “I think that’s a testament to how some of the technologies haven’t developed as fast as we would have hoped. However, our system works and the customers like it and use it. “NFC requires banks, handset manufacturers
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TECHNOLOGY › ARRIVA M-TICKET APP and mobile phone operators to all be working together, which is what makes it difficult. Even now that we have NFC-enabled phones – Samsung have had them for about two years – I suspect most people don’t buy handsets specifically because they are NFC enabled.” One aspect of the complicated NFC recipe which isn’t holding the technology back is the ticket machines themselves, which are being designed to be ready for any type of smart ticketing technology which catches on in the future, though preparing the machines on such a large network for new technology still takes time. “We use Parkeon TGX200 ticket machines on all our buses,” Mike continued. “They are a good bit of kit and are futureproofed in the sense that we don’t need more hardware, though we will need software changes to the back office. While that might sound simple, to do all the testing for 4,000 buses in all of the depots Arriva has is quite a big task. “We had to go through all that to get out RealTime Information app live, which took about nine months.”
Moving ahead with the times
M-ticket has always been about catering for all passengers, though one the original features of the technology has been sacrificed in its current incarnation. Previously, though the technology was best suited for use on a smartphone, it could still be used effectively on older handsets, such as the older style of Nokia phone. However, with the market share of these phones becoming
INSIGHT
Previous predictions This is not the first time CBW has spoken to Mike Woodhouse about Arriva m-ticketing – way back in CBW1019, published January 18, 2012, we covered the app after it won the innovation award at the 2011 UK Bus Awards. As part of the feature, Mike spoke about possible future developments. So how much of what was mentioned has gone into the new app? SINGLES & RETURNS In 2012, Arriva’s Green Line long distance inter-urban routes were the only services to offer single or
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Mike described Parkeon’s TGX200 ticket machines fitted to all Arriva’s provincial fleet as a “good bit of kit.” An Optare Solo is seen here in Derby. GARETH EVANS increasingly smaller, supporting them on m-ticket is no longer a worthwhile investment. “Back in 2011 we could support standard mobile phones along with smartphones,” Mike said. “One of the things we can look at in the back office is the handsets people are using, and m-ticket went over the 99.5% usage rate for just iOS and android last year, so we no longer
return fares, with all other services offering day, week or four-week tickets. Mike mentioned the possibility of introducing single and return fare options across all services, but this has proven to be a huge task for Arriva to undertake, and as such, is still an aspiration for future development as technology allows. At the time, Mike did point out that a large number of different ticket options could over-complicate drop-down lists and it would be hard for the app to work out when to automatically delete the tickets, since the ticket uses visual validation from the driver. With the ticketing still being very visual, it’s easy to understand why a single or return wouldn’t work – a passenger could fraudulently use
support the old J2ME (Java) platform. “I’m surprised how many people have adopted smartphones, though you can get an entry level android smartphone contract for £10 per month now.” More payment options could also be coming in the future. Mike said Arriva is in talks with several suppliers about potentially adding functionality to the app in the future. n
the same ticket multiple times unless an excessive amount of information was on the screen or the phone communicated with Arriva’s back-office system during boarding. BILLING At the time of the original feedback, people had been asking for the ability to pay for Arriva m-tickets through their phone bill instead of topping up the app at PayPoint. The difficultly was in getting all of the mobile phone operators on-board, though, with Mike adding: “Apple could potentially lead the way through its iTunes service.” With the prevalence of smartphones and online banking today, this appears to be less of a concern.. Also, with much of Arriva’s operating territory having access to 4G, it is very easy to top up the app on the go. However, it is interesting to note Mike’s prediction of the recently released Apple Pay, which could see integration with the app in the future.
INTEGRATION The possibility of integrating the m-ticket with an RTI and mapping service was also mentioned in 2012. This integration has come to fruition, though it has been done through two separate apps which link cleanly together. The Arriva Bus app displays all of Arriva’s RTI and mapping information and is developed by HaCon, a German firm that works extensively with Arriva parent Deutsche Bahn. Mike said: “We have taken a deliberate approach to have two apps so they can be developed in their own way. The Arriva Bus app is more about information and has proven to be massively popular – reaching half a million downloads in just over a year. “The amount of work and effort to provide that data is huge – we have 4,000 buses, 48,000 bus stops, 44,000 daily journeys and 1,200 routes. Each bus is transmitting its location every 20 seconds, which is interpreted by back office software before going onto the app and website.”
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OPERATOR PROFILE › PLAYBUS
Hardly
y a l p s ’ d l i ch B
ased in Whittlesey, Peterborough, Playbus is located at the same site as Decker Bus, the family business that it branches from. Playbus is the brainchild of Ben and his step dad, and with the help of his family, Ben has nurtured the business to incredible success in less than two years. Ben gave me a warm welcome, introducing me to his mother, Anthea Head who runs Decker Bus. The Decker Bus of�ice is located next to the garage with large windows allowing Anthea to keep an eye on all of the comings and goings in the yard. The sound of engineers working on various vehicles in the yard dipped in and out of our conversation as Ben outlined his business.
Family business
Decker Bus was founded in 2008 by Tony Head with his wife, Anthea, at the helm and started with three double-deckers. The business started in Lutton, moved to Whittlesey and has been built up from then on. The combination of Tony’s expertise with garage services and Anthea’s skills as Transport Manager has created a business that runs like clockwork. 26 | COACH & BUS WEEK | April 7, 2015
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As a branch from the family company Decker Bus, Playbus is a business that doesn’t play around. Playbus Manager Ben Rooney explains to Jade Smith how the business has grown through its reputation and word-ofmouth advertising
The company now has a �leet of over 20 various vehicles including standard double-deckers and coaches for schools, colleges and private hire. There are also more unique vehicles such as the party bus used for proms and parties, the Pullman Diner which is a luxury vehicle with 21 leather seats and not to forget the sleeper buses which are mainly used by Tony who does band tours and music festivals where the passengers sleep on the road. The business is varied in the type of work it gets, from the everyday school contracts to the more fun side with celebratory events. Another branch to the Decker Bus Group is A H Commercials which is the commercial garage
side. Tony deals centrally with the third-party services, MOTs, paint jobs and bus conversions. Anthea explained how as long as everyone works together and has the same goals, then any business, family or otherwise, can work as well as Decker Bus does. Team effort and strong communication are vital. Asked how the business has changed over the years Anthea replied: “We have learnt a lot and are wiser for it. Our goal isn’t to get big and brash – we want to get better every day by learning from yesterday. If we can do that and keep our standards as high as they are, then we will continue happily as we are. “I would like to keep upgrading the �leet, www.coachandbusweek.com
07/04/2015 10:01
The two-year-old Playbus business is thriving. JADE SMITH around for different ideas and the Playbuses came up. We saw them on the internet so we started looking about and found one semiconverted double-decker. We bought that, brought it back to the yard, ripped it apart, painted it and put it on the road as a part-time business experiment. Then it took over our lives – it exploded practically overnight.” Ben still helps out with the morning school runs, but once he returns to the office at 0930hrs his time is dedicated to Playbus. He does quotes, maintenance, cleaning and preparation. Weekends and school holidays are his busiest times. “We can do up to four parties per day per vehicle – with eight being the maximum we can do in a day with both vehicles,” Ben explained. “Through the week we do after school parties pretty much every day. Monday is my weekend, so we don’t book anything for Mondays. Every Saturday and Sunday is at least two parties. We do a mid-morning start and afternoon start. A two hour party takes us three or four hours, sometimes five hours depending on where it is. By the time it’s prepped, gone out and done the party, come back and cleaned it soon takes up the day. “Our parties are very cost-effective, starting at £145 for a two-hour local party for 12 children with drinks, popcorn, candy floss and party bags included or the parents can hire the Playbus and provide their own party bags, drinks and snacks for up to 30 children for a two-hour party for the same price. It depends on how stress-free they want it to be. “It’s surprising what some people will spend
motorway changing windscreens in less than 10 minutes, just to keep things going. I wouldn’t be able to do all this without my parents and the support from the rest of my family.”
Fleet
The company now runs two Playbuses, as well as the vans that carry the bouncy castles, slides and quad bikes. The double-decker Playbus is a 1989 Leyland Olympian which Ben purchased from eBay. Ben enthused: “It came from near Heathrow – Tony and I drove down one Friday night just to take a look at it. We ended up driving home in it!” The double-decker has a Duoflex driver’s seat but doesn’t have any passenger seats, so the van is used to transport the staff. Ben tries to do parties by himself in order to save on fuel and staff costs. The other vehicle is a 1999 Neoplan Transliner coach. It started its life as a 53-seater executive coach with a toilet and coffee machine before Ben gutted it completely. Originally a rusty orange, it’s now the Playbus bright green and covered in vinyl pictures of various children’s characters. Two seats have been left in so staff members can travel in the coach, which saves on fuel costs. Ben took up the story: “The double-decker is an absolute dream. It does 55mph with or without the trailer. I’ve done thousands of miles in them now and it’s the same with any vehicle – you look after it and it’ll look after you. They’re a good couple of vehicles and they’ve yet to let me down.
‘Weddings, Christenings, Fun Days, school fetes, nurseries – I’ll do a funeral if someone asks me to! We’ll do anything, we’re open to suggestions and we’ll price up whatever suggestions we get’
which is what we’re currently doing with Tony’s buying and selling. I have considered going into wedding cars, but there’s too many people doing those. If we stay in what we know and stay away from doing things that lots of other people are doing then we should be fine.”
Playbus origins
Ben Rooney, the Manager of Playbus explained how the business had come about: “I’d always enjoyed driving from a young age. We had a lot of private land so I was driving cars when I was 12 years old, and as soon as I could go on the road I did. “I’d always been around buses and coaches and it was one of those things where you’re helping out a lot so you start to take an interest. I was 18 when I passed my bus test with Stagecoach and after I’d got some driving experience with them I started doing tour work for Tony. I was given my own vehicle to look after, a tri-axle double-deck coach, and I spent most of my time in Europe with all sorts of people from OAPs, school trips and stag/hen dos. It was the variety I liked. “Two and a half years ago we started looking www.coachandbusweek.com
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on a birthday party – we’ve rolled up and there’s been so much more with it. I did a wedding last summer and she said she wanted a fairground theme so she had the slide and the bouncy castle with the bus. When we got there she literally had a fairground. There were bumper cars and everything. “When we’re travelling outside of the 20-mile radius around Peterborough we charge the party price and add a bit more for the wages and fuel just to cover costs. We’re not in it to be greedy – but it’s a business so we’ve got to make money. It’s a fun job which is the main thing. “I have the benefit that my parents have a set-up of buses and coaches, so I can get the vehicles in and do my own basic refurbishing and painting. I’ve got undercover storage where I can work on them even in the rain. My parents help me with everything, but I do it with them because next time I’ll know how to do it myself. For example, with repairs on bodywork I do all of that myself now apart from getting the parts in and then Tony will paint it for me. “Tony is well-known in the industry for his maintenance. We’ve been on the side of the
“The vehicles have now been converted and have soft play interiors, which is foam covered in PVC material for easy cleaning. There are climbing frames, swings, slides and ball pits for the children to play with. We converted the coach’s luggage space into a ball pit. There are LED lights down there, but lots of kids prefer the pit to be dark. “We bought all of the individual materials from soft play manufacturers. For somebody to come in and do a conversion like that for us it would have cost anything from £10,00015,000 up to £50,000, depending on what you want to do. Ours have still cost a huge amount of money because of what we’ve put in them – they have air-conditioning so the kids don’t get too hot and CCTV so parents can keep an eye on them. They have fridges, disco gear, computers, Nintendo Wii consoles – we just try and put as much variation in there as possible. We do parties for children aged two to 10 years old and kids at either end of the spectrum won’t want to do the same things. “When we were doing the conversion on the coach we set a deadline for it by booking
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OPERATOR PROFILE › PLAYBUS parties, so it had to be done in time. At first we had four months to get it done, but it was literally from scratch. We had to gut it, do the conversion, paint it, insure everything and finally get it out on the road. The week before the launch day we were here until midnight and then came back at 0600hrs – it was so busy, but my family was here and anybody who was free helped out. The launch day of the Neoplan was a Fun Day in Peterborough. We were driving it there with people still working inside, that’s how tight it was. It was a challenge, but it was fun and everyone was still smiling at the end.”
Types of work
Playbus’ main line of work is children’s birthday parties. The business started by doing parties local to Whittlesey, parking on a private driveway or outside the child’s house. Now the business is travelling all over the country doing Fun Days, charity days and work with councils and RAF bases. The idea took off very well and now Ben books in a lot of advance work – there are no weekend spaces until August with bookings as far ahead as April 2016. Ben hates to disappoint people, but encourages them to book well in advance – one lady has booked for her son’s birthday next year. “Weddings, Christenings, Fun Days, school fetes, nurseries – I’ll do a funeral if someone asks me to!” Ben joked. “We’ll do anything, we’re open to suggestions and we’ll price up whatever suggestions we get.” Weddings are in high demand because Playbus keeps the children entertained while the adults are doing the speeches. A standard birthday party lasts two hours but at weddings the Playbus can be booked for four or five hours at a time. Music festivals are another source of business – one has made a booking this year from midday to 2200hrs. In terms of location the business is starting to branch out quite far. Ben continued: “We’re in high demand in London at the moment. There’s a wedding in Norwich that we’re going to in a couple of weeks – we’ve also done parties in Derby, and we’ve been down on the south coast. “Big companies will pay us to turn up and let the kids play for free all day, so we can plan out the budget. Other days we will only charge a minimal charge to cover fuel and then we’ll charge the kids ourselves for £1 a go which is quite a big risk for us. It can be a whole day out for two or three of us, but we’ve never lost out yet – we’ve broken even a few times. Even the ones we break even on we get a few more parties from. Down the line we never really lose out.”
Planning
Forward planning is a key part of the business. A lot of residential streets aren’t designed for a double-decker, so Ben has to research the area beforehand in order to check access. He asks customers if the dustbin lorry goes past their house – if the lorry can, a double-decker can. Dead end roads are another issue with ensuring the bus can back out again. Neighbours can be a problem as well with making sure they aren’t blocked in. Ben provided an example: “When we go 28 | COACH & BUS WEEK | April 7, 2015
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The three main vehicles of the Playbus business. JADE SMITH
Ben Rooney, Manager of Playbus with the company’s Ford Transit minibus. JADE SMITH somewhere like Cardea, the new estate in Peterborough, the deeper you go in the narrower the streets get. Our usual trick of seeing where the dustbin lorry goes doesn’t always work where they’ve started doing smaller, Transit-sized ones. With most of the smaller villages I’ll go out there in the car just to eye it all up myself. We never want to turn up to a party and get stuck with the roads. “People will say that they know the vehicle will fit on the drive, but they’re not sure if it’ll get through the gate. I ask what size their husband’s feet are. If he’s a size nine and he can get nine footsteps across then I know I’ll fit. “As long as we’re not blocking the road most neighbours are happy with us being there for a couple of hours, especially when they know it’s a children’s party.” Dealing with traffic is a natural problem of the job. For a party in London that starts at 1600hrs Ben leaves Whittlesey at 10-1100hrs, despite the fact that the journey should in reality take only a couple of hours. He said he’d rather be sitting outside someone’s house two or three hours early than trying to get there with 10 minutes to spare. Finding an electric point can also be problematic. The vehicles need to be hooked up to an electrical source for the various
machines and lights, but if Ben can’t get close to someone’s house he puts a trailer on the back that carries the generators, which can make access even more difficult. Ben explained: “Anthea had booked me in for a party in Brixton. I went into Google Streetview to see where I was going and it was the tiniest dead-end road and then she said I needed the trailer on for the generator. Luckily, it went in, so it would come out – that’s my motto. I got there and it was fine, the people were lovely. I couldn’t get out without taking the trailer off and pushing it down the road, but they even helped me do that. Quite a lot of people will help you like that once you’ve done your bit which is great. “We’ve turned up once and the lady misunderstood us about the power situation. She’d booked a community hall but just the car park of it. I pulled up and couldn’t plug into anything. There was a pub literally 50 yards down the road so I had a word with them and we moved everything down there. We aim to get to a party at least 15 minutes before it’s due to start as it only takes us five minutes to set up. So we only ran 10 minutes late once we moved to the pub, but as it wasn’t the kids fault we finished 10 minutes late as well. At the end of the day it’s the kids that get let down if anything www.coachandbusweek.com
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‘There are other Playbuses around the country but they tend to not even start the engines for less than a couple of hundred pounds’ goes wrong, which is not what we want.” As Playbus is a young business Ben tries to cut costs wherever he can. The party bags are made up individually by the family rather than buying pre-made ones which can cost £3 per bag. By buying in bulk 3,000 items at a time, such as colouring books and sweets, Ben can reduce that cost to £1 per bag. With two parties a day with at least 12 children at a time, the savings soon add up. Ben added: “We’re not even two years old yet so we are still a new business and there are a lot of outgoings – maintenance and insurance are a massive part of our costs, which is why we try and do as much as possible ourselves before we try and get anyone in to do it for us. We’ll save every penny we can which is why we can go out so cheap. There are other Playbuses around the country but they tend to not even start the engines for less than a couple of
hundred pounds. They’re probably only out on the weekends and a couple of times a week due to their prices. We would rather be as cheap as we can and be out all the time. It keeps everyone happy and keeps the money turning.”
Staff
Another way Ben saves money is by doing as much of the work in the business as he can. The business is currently funding itself, but it still needs to find its feet and has had some financial support from Tony and Anthea. “While there’s still bills to be paid and money to be paid back, I’ll do as much work as I can myself to save on wage costs,” Ben said. “In time we’ll have a team of people and they’ll be working full-time so I can take a step back, but at the moment I enjoy doing it all. “I wouldn’t ask somebody to do something if I wouldn’t do it myself – that’s how my parents
have brought me up because they’re the same. Tony mucks in with the lads in the garage, Anthea sits in the office and runs it with the girls and I go out on the parties, do the cleaning – everything that the rest of the lads would do, I do. “It’s not a job for everybody so we have to be very picky with who works for us. There are only two drivers we use for Playbus, one frequently and one as a backup. Both Playbus drivers are CRB cleared and First Aid trained. Driving the bus is the easy part – we need people who are okay with kids and they need a lot of patience. I won’t just throw anybody at it because Playbus is all about reputation and I wouldn’t want anything bad to be said about the company.”
Advertising
Playbus relies on self-generated advertising to get its name out. The vehicles themselves are an effective advert with their bright colours and contact information on the sides. Simply driving around can generate interest, as Ben recalled: “I’ll drive down the motorway and people will pull up beside me and take pictures. “One time I was going down to Stevenage for a party one morning. I was really early so I’d pulled up in a lay-by to do some odd jobs – I had people calling me saying they saw me in the lay-by asking for more information.” Word-of-mouth is another way Ben gets his business known. Ben explained: “When we first started it was quite a unique business and people were wary about what it was, but after a few people had seen it things picked up. “Our biggest advertisement is word-of-mouth because with kids parties the parents are the advertising. With anything to do with kids you only need one bad comment thrown around by one person and you’ve then lost another 10-20 people to get work from. We have quite a high reputation now, within two years a lot of people now know us. The birthday parties give other people ideas, for example a nursery school teacher may see us and think we’re a good idea for her school. “A lot of the travelling ties in with that, where a party that’s happened in Peterborough might have a family member visiting from London who then wants to book us. It takes the idea to their area. It’s a knock-on effect. “We do a lot of repeat work – we’ve done four or five parties for one child before, or for the siblings of one child. There’s a family in Derby that we’ve been up to three times now. The first time was a christening and we went up with the bus, the second and third times were birthday parties for each of the kids – we took the coach up the last time to give them some variety and we took the bouncy castle and slide up for free just to say thank you. “The running costs of the vehicles are the main charge – buses and coaches don’t do many miles to the gallon! We try and throw as much in as we can to make it cost-effective for a party.”
Perks and challenges The soft play interiors of the Playbuses are colourful and attractive to children. JADE SMITH www.coachandbusweek.com
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Such a business must have some unique perks and challenges that come with it. Asked what
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OPERATOR PROFILE › PLAYBUS his favourite aspect of the business was, Ben replied: “All of it! I’ve eaten so much birthday cake you wouldn’t believe.” Ben’s favourite day so far was the Stanground Fun Day which took place in the Peterborough suburb of that name. It was a Playbus Fun Day which turned out to be more time-consuming and complicated than first imagined. Ben took over the story: “You’d think that getting a few buses and bouncy castles into a field would be an easy set-up, but it turned into its own project. It was a brilliant day but very demanding – a lot went into it. Obviously, we’ve got our own Playbuses and inflatables yet we still spent a four-figure sum on setting everything up. “A lot of the Decker Bus vehicles were out that day – the fish and chip shop bus, Luxury Diner, Sleeper buses – all the novelty and entertainment vehicles. We were using them as stations, for instance the Partybus had staff with a drinks license so that was serving alcohol. The Sleeper bus was a First Aid and Lost and Found hub. “It was enjoyable and we’ve gone for it again this year on August 1. We’ve learnt from the mistakes we made last year for example, the Partybus was cleaned out while it was there and then it went off on a job that night, whereas we know this year nothing is going out the night of the Fun Day and the next day we’re all having off! “The event was busy all day – we must have had thousands of people turn up. We turned up at 0700hrs to set everything up and the event itself ran from 13-1800hrs. “Some of the fairs you see charge £2-5 for a go on each ride. We try to do £1 a go for everything. The way we see it is the kids will stay for longer, we’ll still get £2-3 from that child but they’ll get to do more things. The parents can see it’s a better day out and we’re getting a good reputation for providing relatively cheap entertainment. Fun Days are good advertising for us.” Asked what his least favourite day has been, Ben struggled for an answer. He emphasised that this was a job he loved. “The worst we’ve had is not getting quite as near to the house as we want to or a generator not working, but they’re quick fixes,” Ben answered. “If the generator runs out of fuel
Each vehicle has a sound system and devices for party food. JADE SMITH
‘We started out with one double-decker as a part-time weekend project and now it’s a thriving business that’s changed my whole focus but the bottom line is I wouldn’t have done it without the support of my family’ I’ll get some delivered or we’ll find some electric to tap into, but it’ll never stop us. Both Playbuses are fitted with power inverters so if the generator goes we can leave the engine on until the power situation is sorted. There’s not a lot that’ll stop us and if there is we’ll find a way around it. “This is a job where you have to love children – thankfully I do! If you keep them busy then they’re happy. The kids go wild – and you just get in and go bonkers with them for two hours.”
The future
So what plans are there for Playbus in the future? Ben is optimistic, rightly so. He plans to branch out and have Playbuses dotted all over the country. Of course, there are other playbuses around but he’d like to go to areas where there aren’t any. That would allow him to charge better rates for those areas – at the moment a party in London or Brighton can go up to £400, but once a vehicle is based in that area the price could be reduced to around £150. Ben continued: “We started out with one double-decker as a parttime weekend project and now it’s a thriving business that’s changed my whole The double-decker is equipped with CCTV. JADE SMITH 30 | COACH & BUS WEEK | April 7, 2015 026_030_CBW1183_Playbus.indd 30
focus but the bottom line is I wouldn’t have done it without the support of my family. “That’s what’s keeping it going – I wouldn’t be able to cope without my mum and sister in the office and my dad helping me out. He’s chased me down the motorway to bring me batteries before. Then while we were doing the party he got the pieces we needed to fix the bus, came back and fixed it underneath while we were working ready for the off again. It’s all about teamwork here.” Asked for any advice he would give to anyone wanting to start a similar business Ben replied: “You need to be bonkers! “With any kids, you’ll get some that get their own way with everything, and you’ll get those that are grateful for anything. You need to be able to meet in the middle to please everybody. “It’s very challenging sometimes and very easy-going other times – we do such a variety of things so we just learn to get on with it. Anthea went somewhere one weekend and there was no way of getting in because of how low the trees were. “The party organisers got on the roof of the bus with their saws and started chopping the trees out of the way – mum could hear the little footsteps on the roof and was directing them were they needed to chop more branches down. “They were just being so helpful because they wanted the party. It’s all for the kids. I’ve got kids and would never want them to be let down like that – that’s how I see it for everyone else’s kids, I wouldn’t want to be the one to let them down.” n www.coachandbusweek.com
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The travel club for people in the transport industry.
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INDUSTRY
GUIDE
DIGITAL TECHNOLOGY
Teching up This week’s Industry Guide looks at the various forms of digital technology which support the coach and bus industry, assisting both operators and drivers
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igital technology in the coach and bus industry is increasingly demanded by both passengers and politicians. The calls for technology such as ‘London-style’ ticketing, audiovisual next-stop announcements and WiFi are becoming more and more dif�icult for operators to ignore, and the convenience they offer to passengers is clear. While the primary function of buses is simply to get a passenger from point A to point B, digital technology can make it competitive with other forms of transport. With the prevalence of WiFi on public transport, time spent in the car can be seen as time wasted, where people cannot safely or
sensibly access emails or catch up with news. Investing in real-time information can cut out time which passengers would waste standing around waiting at a bus stop, as they can see exactly when the vehicle will arrive, making the journey appear shorter. It’s all technology which makes the bus a more desirable way to travel and makes it competitive with the personal car. Of course, technology is available to assist operators as well. Booking systems and other administrative systems and programmes can lead to dramatic savings in ef�iciency and man hours, while technology like CCTV and telematics can protect operators from the expense generated by poor driving or fraudulent insurance claims. ■ www.coachandbusweek.com
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TRUCKFILE
The cost of administration is driven by paper. Looking at other industries, they have reduced the amount of paper dramatically by using digital systems and especially the internet. The products on supermarket shelves are counted digitally and the results automatically sent to a warehouse for reorder. Electricity and gas bills are administered online and internet banking is now the norm rather than the exception. How many digital paperless systems are in a workshop or used by a �leet to control compliance? What is holding the coach and bus industry back? Is it complacency or the simplicity of pen and paper technology? Do we have fast enough internet connections or is it that the operators do not feel comfortable without a written record? Stopping the march of progress towards the digital �iling cabinet will be impossible, but it is necessary to overcome the change hurdles on the way. Today’s member of staff uses a smart phone all the time and
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probably uses an iPad or tablet PC at home. They are rapidly moving towards a paperless environment in their everyday lives. Perhaps the only reason they don’t use a digital interface at their place of work is because no one has instigated it. Bus�ile says when it has spoken to technicians and managers about using hand-held devices, many are completely comfortable about using them. They know the advantages of a digital interface over paper, but they need to be shown how and why it should be an interface used in the workshop. The Truck�ile/Bus�ile system is a complete workshop tool based on internet technology, thus eliminating the need for expensive on-site server hardware to run the system. Its systems are used in over 400 workshops and provide a complete workshop solution. Digitising data means it can never be misplaced, lost or destroyed so it can be used as a permanent record to satisfy compliance – which can be accessed with the utmost of ease.
It also means no incomprehensible, delayed or lost paperwork. Truck�ile enables all the important and legal documentation to be recorded via a hand-held device, quality controlled and automatically uploaded to a secure central database. All completed records are stored in a digital �iling cabinet where access is via the internet and restricted to authorised users by means of logins and passwords. Over the years the database can potentially become enormous, but by having digital documents and a re�ined search engine, �inding data is a simple, straightforward task. A task that can be completed with a correct login and password by any internet-enabled device. The one criteria that always has to be followed with a digital �iling system is there can only be one key �ield for storing the record against. The Truck�ile system will not allow more than one instance of a vehicle registration number. Once on the system the operator of the vehicle can see the relevant
documents by logging in with their login and password. Truck�ile/Bus�ile was created by Magic Internet. The �irm was formed in 2006 to create an innovative and user-friendly Fleet and Workshop Management System for commercial vehicles and the transport sector. Following the initial launch of the VOSA-compliant Electronic Inspection System, Magic Internet worked closely with Truck�ile’s major UK and European customers to develop the marketleading Bus�ile solution covering all the needs of both �leet operators and workshops. Today, Truck�ile/Bus�ile has over 130,000 vehicles registered on the system. Over 13,000 users rely on the system on a daily basis to ensure they meet requirements of regulatory compliance. Truck�ile will be at the Commercial Vehicle show (at the NEC in Birmingham from April 14-16) on stand number H3112.
T: 01527 595566 E: support@magicinternet.
co.uk W: www.truckfile.co.uk
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INDUSTRY
GUIDE
DIGITAL TECHNOLOGY ACTIA TECHNOLOGY
Actia has been supplying electronics to the UK’s (and indeed the world’s) bus manufacturers for over 20 years. The global automotive electronics specialist now brings many features and functions together, in what it calls the Integrated System. Designed to optimise vehicle hardware, and do away with bolt-on systems and controllers, this approach combines onboard and of�board tools and services to maximise ef�iciency.
PREVENTATIVE MAINTENANCE & WORKSHOP DIAGNOSTICS Workshop technicians are using Actia diagnostic tools day in day out to �ix vehicle faults. But wouldn’t it be useful if this could be done remotely so that before attending a break down at another depot or at the roadside, the operator knows what parts need replacing or what systems should be checked? Actia’s Multi-AID Remote provides this functionality now – and operators are already seeing bene�its and reducing costs by only attending the vehicle once
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and eliminating trial and error diagnosis. Remote diagnostics has become the buzz word in telematics circles, but only Actia can provide this level of twoway vehicle communication for diagnosing the electrical system and everything connected to it. Fuel economy, CAN faults and CCTV health check are also available to the operator through Actia’s integrated approach, which makes for a comprehensive remote maintenance and monitoring solution.
DRIVER BEHAVIOUR & OPERATIONAL PERFORMANCE Eco-Fleet is Actia’s driver and manager telematics service, which links to vehicle systems with the objective of improving ef�iciency in many areas: operations, driver performance, maintenance, route optimisation and breakdown response. Drivers are encouraged to respond to the in-cab driver feedback of driverAID or Optare’s Eco Drive, and then follow up by assessing their performance on a website. As well as viewing their
own performance, they also get a feel for where they sit in a driver league table week by week, and where they can improve. At the same time managers can access overall �leet information and operations data.
PASSENGER COUNTING The number of passengers carried is a critical concern when deciding when a service should operate, which vehicle type should be allocated according to demand, how much should be charged and so on. In addition, being able to identify which stops are most used and at what time of the day is a great tool to optimise route planning and scheduling. Actia provide this data over-the-air through onboard systems which accurately count the number of people getting on and off the vehicle, and at which stops. CCTV Actia’s own-manufactured digital recorders offer reliability of recording, and very high quality imaging. This enables operators
to clearly identify blame in the case of an accident and to deter vandalism and anti-social behaviour. This is integrated with vehicle CAN systems for additional information about brakes, indicators and door status during an incident, as well as making use of OEM vehicle TFTs and switching to control and test the system. Coupled with very large hard drive storage space, long recording times are possible without compromising quality. Connection through remote monitoring systems allows system health to be checked ensuring the system is always in tip-top condition for optimum incident capture rate. Digital technology in all its forms is a valuable operator tool, and Actia has synergised its OEM expertise, its diagnostics knowledge and its telematics capability into an Integrated System for improved performance and ef�iciency.
T: 01686 611150 E: mail@actia.co.uk W: www.actia.co.uk
www.coachandbusweek.com
07/04/2015 12:45
RISE DIGITAL MEDIA
Rise Digital Media has been busy designing and building apps which incorporate data from the NAPTAN and TNDS open data sets, working with organisations such as CPT, PlusBus and Traveline to improve the availability, accessibility and usability of public transport information to the general public. Taking this know-how forward, Rise is now working with a number of operators to plan, design, test and deploy cost effective transport apps for iPhone, Android and Windows phone, which provide passengers with up-to-date transport information, integration with real-time bus data, special offers, social network feeds, ticket deals and user-generated content from other connected bus users. Scott James, from Rise, said: “I think we are at a pivotal stage now in the evolution of coach and bus companies from a digital perspective. Simply providing a website for passenger information is no longer adequate. “Coach and bus companies need to be relevant to passengers when they’re on their mobile
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phones. Mobile app usage has become so widespread especially among the youth market (with many young people not owning a laptop or desktop machine) it is vitally important that operators can provide a suitable mobile experience for passengers.”
MANAGING DATA BETWEEN DEVICES, PLATFORMS AND SYSTEMS When it comes to planning for an app a key consideration for software providers is where the data comes from and how it is managed. It is vitally important for the planning of mobile applications that scheduling data, real-time data, timetables and service updates can be aggregated and managed centrally through a single, independent resource. This can seem rather daunting but Rise has designed a system that centralises the data supplied by operators through what is known as a Web API. The Web API serves the content to all connected services across each digital platform. In real terms this means the same data can be provided in the same format to websites,
A visually-appealing real time information app designed by Rise mobile apps, onboard systems and back-of�ice systems alike with each front-end application able to display the content according to its own propriety style guide.
QUALITY CHECKED DATA EQUALS A QUALITY MOBILE EXPERIENCE When planning a new app project, Rise will perform a quality review of operators data and use a traf�icking system to highlight the usability of their data. This system of checking data �irst is paramount to achieving a realistic set of targets for the project including
baselines from which estimates for the development, testing and rollout can be provided. Scott said: “Good mobile app design makes it easy for passengers to access important information such as timetables, bus stops names, next departure times and scheduling information which is great, but any errors in the data are noticeable and can damage the overall experience of an otherwise good-looking and well-performing app which can cause delays. “That’s why we’re interested in working with operators, traveline and NAPTAN to test and qualitycheck service data at the start of projects. Most of the projects we work on have the added bene�it of improving service information that is held on the national data systems as we are able to feed corrections through to Traveline and Local Authorities which also then updates other public information services.
T: 0203 422 9115 E: transport-apps@risedm.com W: www.risedm.com
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INDUSTRY
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DIGITAL TECHNOLOGY QUARTIX
A growing number of coach and bus operators in the UK are turning to vehicle tracking to improve the management of their �leet and make vital cuts. With affordable �lexible direct rental options, and minimal initial investment, it is a great way of making signi�icant savings and improving general service while keeping on top of administrative and legal duties.
CUTTING DOWN ON FUEL AND MAINTENANCE COSTS Installing a tracking system in vehicles enables operators to gain more control over their �leets and particularly over growing fuel costs. With real-time tracking from Quartix, operators are able to tell at any time if one of their coaches or buses is idling, and the daily and weekly reports will provide all idling details and totals for each vehicle. It is widely recognised that a diesel engine left running idle will consume around one gallon of fuel per hour, so cutting down on this practice could mean valuable savings on fuel. Idling also causes wear and tear, causing unnecessary damage which can be otherwise prevented. The Quartix system also shows a
replay of every trip taken by each vehicle, all displayed on Google Maps, and allows managers to search for the closest vehicle to an address in real-time, which will help improve routing and dispatching. The Daily Route Maps enable operators to analyse the routes taken and see how they could cut down on mileage, whilst the Real-Time Address Search means the closest or most appropriate vehicle can be quickly sent to a last minute job.
IMPROVING DRIVING STYLE One of the main features to help reduce fuel consumption however is Quartix’s Driving-Style Monitoring suite. The module monitors and reports on harsh acceleration, braking and speeding, giving operators the ability to make substantial fuel savings (typically between 10% and 20%)
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whilst dramatically improving the safety of drivers and customers. Harsh braking not only wastes fuel and increases servicing costs (tyres, brakes etc.) but is also known to be a driving style which leads to an increased risk of accidents, which is why managers are now seeing monitoring good driving as a top priority. To encourage their drivers to adopt a more economical and safe driving style, managers have found that using carrots, not sticks, often works best: giving incentive to better drivers and rewarding top performers, who are easily identi�iable thanks to league tables on the Quartix system, has shown to be one of the most effective ways. Without singling any drivers out, another method is to look at the average driving scores across the �leet and working with the team to increase it.
IMPROVING YOUR SERVICE As well as directly saving money, using Quartix tracking can help operators to improve their customer service, reliability and timekeeping. With the live data updated every minute, they can advise a customer who calls in of the exact location of the coach and when it will reach them, or if a driver is running late. Plus, having all the data at hand is valuable when solving customer disputes – it will be possible to prove whether a driver left a pickup point on time, for example. Working with the driving team to improve their driving style will also guarantee an all-round better customer experience on the coach
or bus, keeping passengers and drivers safe and sound.
HELPING WITH ADMINISTRATION AND LEGAL OBLIGATIONS The extended reports available on the Quartix system also help operators to keep on top of administrative duties, and be assured that they are complying with their duty of care obligations. By checking the timesheets directly on the system, operators can monitor their drivers’ hours and verify payroll. Maintenance alerts are also con�igurable, to serve as reminders of MOT dates, insurance renewals or tyre checkups, for example. Also, knowing the location of a vehicle at any time means it can be located and hopefully recovered much more quickly if it is stolen, as has been shown countless times with Quartix customers. TRACK YOUR FLEET USING THE NEW MOBILE APP Quartix has released a new mobile app which enables users to view the real-time location of their vehicles and access the core features of the system – including a Vehicle List, Live Tracking and Trip Data – whilst on the move. The app is free to download on the App Store, Google Play and Windows Phone Store and can be used by all Quartix customers.
T: 0870 013 6663 E: enquiries@quartix.net W: www.quartix.net
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SYNECTICS
On-vehicle CCTV has become an invaluable asset to the coach and bus industry. To help celebrate 25 years protecting operators and their passengers, Synectics delves into its knowledge to share some valuable insight and help maximize investment in CCTV. With over two decades of experience providing more than 20,000 CCTV solutions, the UK’s leading on-vehicle CCTV supplier goes behind the scenes and shows why CCTV has become such a big part of the day-to-day running of buses and coaches. With ever-increasing traf�ic on the UK’s roads it is crucial that every measure is taken to protect vehicles and prevent costly and at times serious incidents – CCTV can play an important role in this. According to the latest road accident statistics from the Department for Transport, drivers not having clear sight of what’s around the vehicle is one of the major contributing factors in coach and bus accidents. Over the years, Synectics have worked with customers to help prevent more common types of collisions involving coaches.
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Synectics’ has provided 20,000 CCTV solutions over the last 25 years Damage from rear tail swipes, for example, is expensive and quite often the cost of the repair comes straight off the bottom line. Not only do CCTV systems and recorded footage retrospectively mitigate against spurious claims, the cameras also provide a very useful tool to drivers to proactively help avoid rear tail swipes. On long coaches, rear �lank cameras that face towards the very bottom rear corner of the vehicle and switch to the drivers’ monitor, can prevent accidents and collisions. The addition of these cameras can be relatively quick and inexpensive
but has major bene�its in the long run. Another signi�icant contributing factor to coach and bus incidents can be heavy braking. Following too closely behind the vehicle in front can increase the risk of noseto-tail collisions, a common type of incident amongst city and town drivers. In addition to the increased risk of collisions, repeated harsh braking incidents can lead to increased wear and tear on vehicles, resulting in higher maintenance costs. Modern DVRs (Digital Video
Recorders) can be con�igured to display incidents of braking, with the overlay on the footage showing exactly when the brake is applied. The addition of this, alongside the logging of information from the in-built accelerometer data, can be used as a key part of driver training. In the event of an incident, data can be analyzed to gain a better understanding of the events surrounding the incident and help aid driver feedback and future prevention. Such data is now regularly used to counter fraudulent compensation claims also known as ‘crash for cash.’ Fraudsters deliberately brake sharply in front of an innocent driver to cause an incident. A forward-facing CCTV camera in conjunction with braking and accelerometer data is a valuable tool in helping operators �ight bogus claims, which, according to the Insurance Fraud Bureau, led to compensation claims of nearly £400m in 2013.
T: 0114 255 2509 E: info@synecticsuk.com W: www.synecticsuk.com
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INDUSTRY
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DIGITAL TECHNOLOGY
The EMACS ARC-AiDE App is now fully compatible with Android devices
EMACS
EMA Computer Solutions (EMACS) is delighted to announce that its revolutionary ARC-AiDE App is now fully compatible with all Android devices following extensive �ield testing. EMACS, which was recently presented with its sixth consecutive ABP Club Repairers Choice Award for The Best Management System, was at the inaugural Autobody and Motor Claims Expo at Event City in Manchester, demonstrating the latest release of its market leading Bodyshop Management System and the latest development of the ARC-AiDE App. The EMACS ARC-AiDE App has now been available for over two years, and is the result of a signi�icant period of development and testing. The App, available for iOS, Android Smartphones and tablets, has been designed to be extremely user-friendly to assist the workshop controller with various aspects of the business such as job allocation, amendments to times in repair stages and setting the repair status. The App allows users to replicate
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the EMACS system on their device, meaning the controller does not need to be at their desk and can therefore spend more time on the shop �loor. The App lets users track the progress of each job at a glance – if any job is falling behind, the App will �lag this as a priority. Users can also view VIP Message and job comments, enter job notes and update customer and vehicle details. With the App, users can take images with their device and attach them to the job to mark progress for the customer job history. The technician doesn’t even need to move from his work bay to view estimate images and repair methodology. Collection and delivery drivers can have the same App as their colleagues on the shop �loor. The App enables them to carry out
vehicle collections, deliveries and courtesy car functions on the device, without having to use paperwork, as well as allowing them to clock on and off. The App also incorporates a vehicle damage diagram letting the user to mark all damage, dents, rust, scratches and chips, all colour-coded. The device will automatically sync with the system and update the jobs when the user comes back to the site. All of the customer’s information is at the user’s �ingertips, including diary notes and contact details – ARC-AiDE can even dial their number. If a supplementary request for extra labour or parts is required, it can be created from the device, fully recorded on the job history. The technician can then monitor if it has been read or not, meaning they can follow it up with their
‘The EMACS ARC-AiDE App has now been available for over two years, and is the result of a significant period of development and testing’
controller or estimator. The service advisor can even use the device to do a vehicle check-in outside with the customer. All changes made via the App are date and time stamped and noted as to who made the changes. For the mechanics and technicians on the shop �loor, the ARC-AiDE Lite app is 79p. The main ARC-AiDE App is £4.99 and is for workshop controllers, delivery drivers etc providing them full EMACS functionality on their device. Both are available on the App Store and Google Play. Like any other App, it runs using WiFi, so as long as the device is in wireless range, the App will work. The devices are linked to the EMACS system and EMACS carries out all the set-up for the customer. For new installations, depending on the business and the system they choose, EMACS will usually be on the customers’ site for between �ive to seven days showing every colleague how to get the most out of their investment.
T: 01924 463419 E: info@emacs.co.uk W: www.emacs.co.uk
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INDUSTRY
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DIGITAL TECHNOLOGY NETESCAPE
Netescape has been entrenched in the bus transportation business since 1997 after creating the �irst website for Brighton & Hove Buses. The success of that site spurred the initiative to develop the renowned BusCms.com content management system developed speci�ically for the digital media requirements of UK bus operators. The system enables operators to publish every aspect of their business including complex travel data, news stories, travel updates, fare information and ticketing and deploys it to all digital media – web, mobile, tablets and apps. All from one system. Latest developments have included mobile ticketing and more recently stop side departure boards, an initiative pioneered with FWT. This module interprets TransXchange timetables loaded into the system to be transformed into speci�ic stop departure posters for stop display cases, all at the click of a button. The BusCms system has full editing facilities that allow operators to take full control of
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what is published on their sites, in an easy-to-use, informative way. BusCms lets operators input different formats such as OmniTimes, Excel or TransXchange and transforms them into Internet-ready timetables for easy viewing for passengers. Complex fare information, is similarly easy to publish by uploading point-to-point fare matrices that can similarly be exported from ticketing systems and transformed into fare lookups on an operator’s website. Traditional paper-based tickets, smartcard sales and mobile tickets are all available from the system which lets the operator specify ticket options and pricing as well as discount codes, start dates and photo uploads. Ticket sales are recorded and can be viewed from the system to keep track of customers and their purchasing habits, while customers can view their purchases from their online account, accessed from the operator’s web site.
T: 01273 440999 W: www.buscms.com
COACHBOOKINGS.COM
coachbookings.com offers coach holiday and day excursion back of�ice software for the coach operator. The company has been developing the software since 2008 and offers a solution that gives full live availability and online sales through the coach operator’s own individual website. The software provided is subsidised by the coachbookings. com ABTA travel agency – the operator will get a full online bookable service with a backof�ice suite, the ABTA travel agency will get to sell their holidays on the coachbookings. com agency website. Any updates to operators’ holidays are instantly updated onto the agency website and can show real-time availability, seating and price. Agents that have been set locally can use the booking facility to book directly online without the need to contact the operator’s main of�ice. Direct online sales through an operator’s website will attract a
commission level from 4% which includes the merchant, server and gateway charges. coachbookings.com can also offer the unsubsidised product that will not include the sharing of the operator’s holidays on the agency website. coachbookings.com are offering 60 days free access so log onto the website now to request a free, no obligation online demonstration. The coachbookingsoftware.com and back of�ice solution is a new extension of the coachbookings. com travel agency online website. The website is owned by an independent company called sylver ltd and has no af�iliates to any coach operators. The company operates under the strict rules of minimum standards and �inancial security laid down by ABTA.
T: 0345 33 11 080 E: admin@coachbookings.
com W: www.coachbookingsoftware. com and www.coachbookings.com
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ROEVILLE
Roeville has been crafting coach hire and passenger reservation software for over 30 years and today powers the majority of the UK’s leading coach tour operators. The main focus is on passenger bookings with powerful back of�ice reservation systems renowned for their �lexibility and ease of use. T28 is attractively priced and incorporates all the booking, operation, �inancial and marketing features required by small to medium sized coach tour operators. The premium T3 system is designed for large scale operators and offers extended features including inventory contracting for accommodation, ferries, coach hire, entrances etc. It also supports sundry product invoices, insurance sales, gift/travel voucher issue and redemption plus travel club with loyalty points. T3 has an extremely �lexible and powerful marketing and data mining facility which provides almost in�inite permutations of client data extracts for pinpoint product marketing based on client’s previous history of bookings and enquiry. Both T28 and T3 feature a
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wide range of reports, emailing of con�irmations to clients and agents, integrated payment card processing options and rapid addressing systems. Roeville’s WebRes is the true cloud solution for web hosting and online coach holiday bookings for agents and direct clients, integrating seamlessly with both T28 and T3. The website is todays digital shop window and presents the company’s key selling points and holiday products to an increasingly savvy market place. It is crucial that operator’s websites are unique and distinguished from their competitors. Each and every WebRes site is individually designed and crafted to capitalise on the operator’s brand, and is ever mindful of the consumer’s needs. Although WebRes has its own easy-to-use content management system, the skills required to maintain a truly cutting edge web
presence are beyond the means of most operators. Roeville will handle the complete design or work in close collaboration with the operators marketing agencies and web technicians to achieve stunning and effective sites. Roeville is also smart when it comes to getting a site noticed and works closely with Search Engine Optimisation (SEO) gurus to ensure WebRes sites get maximum ranking with the search engines. The polite and courteous web team are on hand to help operators with their site management, content upload and SEO queries. WebRes sites are supremely fast and offer visitors the best browsing experience, encouraging them to book on-line from desktops, laptops, tablets and smart phones alike. New ‘responsive’ technologies automatically adapt the web pages to the best �it for the type of device being used. To complete the product line-up,
Roeville offers an easy-to-use yet highly capable coach hire and contract booking system to handle the day to day coaching side of the business. Private hires are managed from the quotation stage through to con�irmed bookings, with driver and vehicle allocations through a simple but easy-to-use diary. The system includes a host of productivity features including graphical scheduler and fully integrated sales ledger with links to Sage accounting software. All Roeville software is fully supported by a courteous and well-trained support team. Annual training credits are provided with the software support contracts to ensure users keep up to-date-with product changes. T28 and PH28 users receive automatic updates to ensure they are always running the latest product versions. Roeville offers a range of easy payment options including interest free credit for software purchase and support contracts. T: 01302 841333 W: www.roeville.com
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INDUSTRY
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DIGITAL TECHNOLOGY 21ST CENTURY TECHNOLOGY
Operators have long known the bene�its they can realise by integrating on-board systems, and 21st Century Technology understands this. The transport technology integrator has, over the past year, repositioned itself to demonstrate to customers the bene�its it can bring to their operations by integrating systems. 21st Century Technology already offers a number of on-board solutions, including mobile CCTV, telematics and passenger counting systems. The company maintains however, that where it truly excels is its ability to integrate technologies, and to assist operators in getting the best from their �leet. Integration can take a number of forms, from upgrading existing systems to full ITxPT compliant platforms. Replacing systems on a vehicle for the latest technology can be an expensive exercise, with a large initial outlay that can sometimes dissuade operators from adopting new technologies. For 21st Century Technology, an operator’s existing on-board technology should not be an obstacle that prevents
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them bene�iting from the latest developments. It was this thinking that lead 21st Century Technology to create its adoptive warranty scheme. The scheme ensures that 21st Century Technology will not only enter a maintenance contract with operators for any technology that they install, but will also care for any existing technology that it has integrated with. At the other end of the integration spectrum, 21st Century Technology has been installing hybrid and full IP CCTV solutions to its customers in Scandinavia for some years now and more recently
within rail operators in the UK. The solutions communicate over Ethernet, meaning that the CCTV data can be integrated with other on-board systems, whilst safeguarding for future technology developments. This not only reduces the hardware architecture required on the vehicle and lowers the requirement for numerous routers to get data off-board, but also means operators can bene�it from the cross-pollination that can come through integrated data systems. 21st Century Technology holds key relationships with the manufacturers of some of the
21st Century Technology offers a variety of on-board solutions, such as CCTV
best equipment in the industry, allowing its customers to have a solution built from ‘best-ofbreed’ systems for bus and rail operations. For example, 21st Century Technology is already seeing some exciting developments arising from integrating mobile CCTV with other on-board systems, such as passenger counting. Mark Johnson, Divisional Director, Vehicle Systems commented: “It’s a very exciting time for 21st Century Technology as on-board system integration becomes more relevant to our customers and they require our services to assist in the design, installation and on-going support for a number of technologies that are fast becoming essential to the safe, ef�icient and reliable running of their �leet. Whether that be replacing essential elements of an existing on-board technology or ensuring that all technology on the vehicle is ready to communicate over standardised platforms.”
T: 0844 871 7990 E: info@21stplc.com W: www.21stplc.com
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LUCID NETWORKS
Lucid Networks is an IT and technology consultancy that helps bus operators manage the increasing number of digital and electronic systems attached to their IT networks. The company brings a decade of experience in the UK bus industry, providing a nationwide service from its of�ices in Manchester and Edinburgh.
DEPOT NETWORKS Lucid’s managed networks enable operators of any size to connect on-board technology to the back of�ice, including CCTV systems, electronic ticket machines, clocking in systems, fuel pumps and cash counting equipment. Each device or system has its own segregated network, and each network is bandwidth managed so applications or systems which are more bandwidth-hungry cannot interfere with other critical services. Based on Cisco technology, Lucid wireless networks are designed to be robust and durable to withstand a working depot environment. A range of service and maintenance options are available including
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Lucid Wireless Networks are based on Cisco technology faulty hardware replacement with response options of business hours or four hours, seven days a week, 365 days a year. Lucid can integrate with existing network or internet connections, or provide new managed internet connections or site-to-site networks. The system is equally suitable for small single site operators, or large organisations with many sites. As standard, the operator can see detailed information about when individual devices have been connected, for how long, and how much data has been transferred – reducing the time taken to
investigate faults and providing valuable information to the vendor about when and how the fault occurred.
SYSTEMS MONITORING Lucid provides a fully customisable systems monitoring service. The system is modular, allowing it to be extended to monitor any system, device or application both inside and outside the operator’s network. Standard modules include: web site monitors, real-time information system monitors, �ile transfer monitors, e-mail availability, bandwidth and
latency for internet connections and resource usage on Windows Servers. The company also provides bespoke monitoring plugins, which can monitor any program, process or service, including those run by third parties, which may not have been designed with monitoring in mind. Monitoring of depot systems including clocking in, fuel pumps and cash counting equipment can save time and money for the operator by providing early warning and reporting of any faults with these important depot operations. The customer sees a single dashboard view on the entire network, which can show overall trends or drill down into detailed connection and availability information for a single device. Having this view on all connected devices allows the operator to correlate events across various different systems, helping to establish where faults lie.
T: 0800 862 0095 W: www.lucidnetworks.co.uk
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INDUSTRY
GUIDE
DIGITAL TECHNOLOGY LLOYD MORGAN GROUP
Lloyd Morgan Group (LMG) is a transport compliance business already used by some of the UK’s largest Plc and SME transport companies, offering a nationwide and international service to companies. LMG’s services are made suitable to both managers and their operations and are quality driven and competitively priced.
LMG TACHOGRAPH ANALYSIS LMG Tachograph Analysis provides a comprehensive solution for the management of analogue and digital tachograph analysis, drivers hours’, legislation compliance and working time directive compliance, providing targeted analyisis and reports for key personnel at every level of the organisation. Tachograph Analysis Service makes a direct contribution towards meeting the increasing and changing legal and regulatory obligations, including compliance with drivers hours law, domestic drivers hours law, working time directive, and operational process streamlining. Tachograph Analysis Service offers an unrivalled means of moving smoothly between the old analogue and the new digital tachographs. Because the service can handle information from both paper-based tachographs and digital tachograph smart cards, it eliminates any operational and management concerns associated with the move into the digital era. LMG’s service is equally suitable for small, single site operations through to large multinational organisations spanning many geographic locations. Because the Tachograph Analysis System
Lloyd Morgan Group offers a comprehensive range of compliance services is internet-based, with access available to all relevant and approved personnel, the data contained can be utilised at any time from any location. This means delays in waiting for reports to be analysed and returned have become a thing of the past, allowing for instant centralised management of drivers, vehicles and tachograph data. All data is securely stored and backed up, the information is held in an extremely safe, secure and centralised environment. There are many additional features available on LMG’s system via the dashboard where information can be recorded and stored. These are available at no extra charge.
Pete Thompson, Director at Lloyd Morgan
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There are no upfront costs to use Tachograph Analysis service. It is operated on a ‘pay-as-you-go’ basis.
LMG DRIVER LICENCE CHECKS Whether a business has two drivers or 20,000 drivers, LMGlicence is a solution to effectively managing licence checks without taking vast amounts of staff time and relying on the driving staff to provide their licences to be checked. The LMGlicence check service can be used in conjuction with LMG’s Tachogaph Analysis System, enabling operators to store and monitor all their data in one secure, safe place. The system can also be used independently – whichever method best suits the business’ requirements. LMGlicence is a comprehensive and effective online tool for managing the driving licences of any member of staff driving on behalf of the company. It will safeguard compliance with regulations and provides evidence to the authorities that effective systems and processes are in place to ensure employees are entitled to drive. As this is an online system, there are various reports that can be generated to interrogate the information received from the DVLA – for example how many drivers have three or more points on their licence or whose photo
id is due for renewal. It is recommended that staff licences are checked quarterly. Using LMGlicence is an easy, factual and fast process. Online support is available for both systems, or LMG can provide in-house training.
VEHICLE INSPECTION SERVICE LMG’s new Vehicle Inspection software will be available very soon. All future vehicle inspections and audits undertaken by LMG inspectors and auditors will be input as the work takes place. This will allow clients to have access online through their own gateway to their records of all the work LMG has completed for them. This will also include access to statistics to allow operators to complete trend analysis to assist them moving forward as a business. This is a secure site with secure logins and passwords.
LMGSHOPPER LMG’s new online shopper is now available offering a wide range of tachograph supplies, PPE and day-to-day paperwork used in inspection pads. All orders are delivered direct to the door.
co.uk
T: 01543 879505/897535 W: www.lloydmorgangroup.
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Digital and analogue tachograph analysis
Driver Licence Checks
DRIVING LI
CENCE
“Your flexible compliance partner” If you would like further information please call 01543 897505 Visit our website: www.lloydmorgangroup.co.uk
INDUSTRY
GUIDE
DIGITAL TECHNOLOGY
Traffilog provides drivers with immediate feedback on their driving style, allowing them to correct themselves
TRAFFILOG
Traf�ilog is a global provider with services in more than 28 countries, providing a range of solutions to a variety of industries and markets. Having been founded in 2003, the principal focus of its organisation was initially to create remote diagnostics and prognostic solutions to enable �leet owners to reduce their maintenance and repair costs. Due to the extensive time taken to demonstrate a return on investment through reductions in part and warranty costs, Traf�ilog quickly identi�ied that creating a solution that delivers an immediate return on investment would be vital to achieving its signi�icant growth plans. Having conducted many focus groups and consultations, Traf�ilog quickly identi�ied that although manufacturers were creating ever more ef�icient vehicles, little attention was being paid to the performance of the drivers. From this idea, Traf�ilog’s driver pro�iling and driver skills solutions were created. These solutions have since become its standard offerings with additional services (including remote diagnostics) being provided as additional modules typically on a SaaS (Software as a Service) model. This experience in understanding vehicle diagnostics 46 | COACH & BUS WEEK | April 7, 2015 032_057_CBW1183_Industry Guide_Digi Tech.indd 46
information has enabled Traf�ilog to become world leaders in gathering and interpreting information from vehicle systems. The use of this information to identify where driving performance can be improved is what Traf�ilog calls ‘Driver Skills’ and it has found this to be an essential part of its service offering. Not only do driver skills events enhance the driver pro�ile and give a more reliable risk scoring, but also it enables Traf�ilog to tailor the solution to meet individual customer needs. As an example some customers would like to monitor and target drivers that are not wearing a seat-belt or others may want to
identify drivers that are damaging clutches. Traf�ilog is uniquely capable to deliver solutions to customers partly due to the length of time it has been providing driver performance technologies (since 2007) and its dedication to building close working relationships with clients to ensure that they fully utilise, and therefore receive the maximum bene�it from, Traf�ilog’s technologies. As Traf�ilog’s technology and client base has evolved, it has continually improved and diversi�ied its solutions to ensure that it continues to meet its client’s current and future
The entire National Express coach network uses the Traffilog system
needs. From this continual development, Traf�ilog has built a comprehensive, modular solution that incorporates all of the areas of functionality that customers may require. An example of where this has been proven is when Traf�ilog was awarded the contract for the National Express coach network. The network is made up of operators many of which already had alternative solutions. Due to Traf�ilog’s ability to offer a broad range of services, it was able to convince the majority of operators to utilise the Traf�ilog solution throughout their �leet. Traf�ilog offers solutions to a range of different industries including: logistics, utilities, defence, government, pharmaceutical, leasing companies, vehicle manufactures, insurance companies, passenger transport, mobile networks, refuse collection, Information Technology, leasing and many others. Traf�ilog is a privately owned business which is backed by a private group of investors, with of�ices in the United States, Latin America, and Europe. The Group headquarters and development centre are in Israel.
T: 0208 236 0545 E: sales@traffiloguk.com W: www.traffilog.com
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www.traffilog.com sales@traffiloguk.com 0208 236 0545
THE BIG PICTURE An operator that always turns out a smart vehicle whatever its age is GH Watts of Leicester. This East Lancs-bodied Volvo Olympian, photographed by David Bell leaving the firm’s base at The Coach Station in Foxholes Road, now carries an appropriate registration for its new owner, although it was new to Blue Bus of Horwich. The attractively laid out GH Watts website has comprehensive details for each vehicle in the fleet. As well as frontline coaches including a pair of impressive 61-seat Neoplan Tourliner tri-axles bought new, several Metrobuses are still operated which are all smartly presented and for those looking for something a little different, there’s an open-top Leyland Atlantean as well as a 10-berth sleeper coach.
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INDUSTRY
GUIDE
DIGITAL TECHNOLOGY FWT
Passenger transport information specialist FWT is working with Norfolk County Council to supply bespoke, automated bus stop timetable and map displays for over 1,500 locations across the county, as part of its increasing use of electronic data to present clear travel information to bus passengers. FWT has developed bespoke software to enable Norfolk’s TransXChange bus times and stops data to produce departure lists for all services at all stops equipped with poster cases. The system also imports individual or corridor route diagrams, operator and authority logos, and QR and SMS codes for passengers, to be displayed in an automated manner for various poster case sizes and to Norfolk’s corporate style. Since beginning the work in October, almost 1,000 individual posters have been produced to reassure passengers of the times and routes of their next bus. “As a managed service to intelligently use TransXChange data to provide clear, bespoke, relevant maps and times to passengers at stops, we believe that this is a real �irst,” said FWT Commercial Manager, Robin Bennett. “By combining our experience and skills in cartography and passenger communication with the power of this data, we can provide a high volume of attractive passenger information to local authority and operator clients much more ef�iciently than before. Norfolk’s commitment to ensuring its data is of the highest quality has helped signi�icantly in achieving this milestone.” This contract builds upon work undertaken since 2012 in partnership with Norfolk County Council to signi�icantly upgrade and improve multimodal passenger information in Norwich City Centre and at Great Yarmouth Market Gates bus
‘FWT’s managed data services provides higher quality information for Norfolk’s bus passengers’
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Clear, concise at-stop information is being provided by FWT as a managed service using TransXChange data
The automated poster production output includes operator and authority logos, QR and SMS codes and corridor route diagrams to aid passengers interchange. This work, driven by central government’s Better Bus Area funding, has led to greatlyimproved passenger satisfaction levels with bus stop publicity, and was highly commended at the 2014 National Transport Awards. “FWT’s professional approach to data management, quality assurance and high quality production, has resulted in a premium product that is accurate,
user friendly and affordable,” said Norfolk County Council’s Travel Information Of�icer, Robert Pratt. “Norfolk County Council and FWT’s partnership has pushed the boundaries for at-stop information and re-af�irmed the council’s commitment to provide top-class travel information.” Having been established for over 40 years as a leading supplier of mapping and passenger
information solutions, FWT is increasingly handling electronic data direct from local authorities, PTEs and operators for both online and printed information sources. Its Cartogold interactive bus information website for Durham County Council gives direct access to highlighted bus routes and PDF matrix timetables from all stops across the county, again using data from Durham’s own TransXChange �iles supplied direct. Since the launch of the new site www.cartogold.co.uk/durham/ desktop.html in November 2014, all usage statistics have shown positive increases, in particular a large rise in passengers accessing the information from smartphones and tablets. FWT is currently engaged in upgrading Lincolnshire County Council’s interactive www. lincsbus.info site using electronic bus registration data, and is in advanced talks with other operators and local authorities keen to derive more bene�it from the data they already create and process. The Lincolnshire site will also feature direct access to realtime departure information for railway stations across the county, and show catchment areas for the council’s extensive ‘CallConnect’ network of demand responsive rural minibuses with links through to their journey booking centre.
T: (020) 8347 3700 E: info@fwt.co.uk W: www.fwt.co.uk
www.coachandbusweek.com
07/04/2015 12:46
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INDUSTRY
GUIDE
DIGITAL TECHNOLOGY MINICASP
MiniCasp Ltd is a family-run business based near Gatwick which is set to make a big impact on the industry. Managing Director John Daly bought the existing business in December 2014 with big plans to relaunch a new and improved version of the MiniCasp booking management system. His technology and programming experience will undoubtedly ensure that customers will be impressed with the ‘new look’ features and personal service. “MiniCasp’s aim is to make running your Coach Hire business simpler, increasing sales by cutting down admin time and duplication of work. We treat all of customers individually and listen to their needs and ideas to create the perfect booking management system,” said John. “We’ve made it more user friendly and easy to navigate. Our Booking Manager is perfect for anyone who is looking to move from manual booking, or wanting to upgrade to a new, more dynamic system that gives increased control over your business.” The secure, cloud-based system allows operators to manage their business anywhere. An optional online quote, book and pay feature allows users to get an instant response to their enquiry from the operator’s existing website, ensuring the business is open 24/7. The backend is a comprehensive booking management system, making it simple to take new bookings, search, view and edit existing quotes and bookings, as well as scheduling and managing vehicles and drivers. “It’s easy to communicate with customers and drivers with job summaries and work tickets that can be emailed or texted,” added John. “The MiniCasp system automatically produces invoices for each job or customer, either as a stand-alone system or linking with your own accounting package, making your business more ef�icient, simple and easy to manage.” MiniCasp’s booking management system was originally developed directly with several companies in the coach and chauffeur industries. It has been tried and tested for several years, developing and upgrading with new features and technological advances. These
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Above: MiniCasp’s sophisticated website provides plenty of information on the company Right: An example of MiniCasp’s booking and scheduling software, which is easy on the eyes include an optional iPhone app for drivers as well as an app for customers, making quoting and booking even simpler. The company is also soon to launch a new link with Don’t Travel Empty for automatic creation of empty leg journeys. Eva-Marie, MiniCasp’s Sales and Marketing Manager, said: “We understand the importance of your business investment and offer an affordable personal service with support from the initial set up, with training and ongoing system developments. “We are constantly looking to improve through customer
THREE-MINUTE PROFILE
feedback, ensuring our developers are busy adding features to enhance the service. New system upgrades are free as part of the monthly package as well as the set-up and ongoing training and support.” Steve at Northwest Coachlines Ltd, one of MiniCasp’s newest customers, spoke of his experience of using the system: “I have used many systems in
NAME: John Daly Position: Managing Director, MiniCasp Ltd BUSINESS GOAL: To bring technology to the coach industry and free people from unnecessary admin ‘ABOUT ME’ IN 20 WORDS: Computer programmer with 14 years’ experience developing software
in Ireland, USA and UK. I play rugby badly but enjoy it! LIKES: Rugby, computers, my kids (most of the time) DISLIKES: Brussel
sprouts and people who try to bamboozle with unnecessary technical terms making computers seem more complicated than they are FAVOURITE JOKE: A bear and a rabbit meet in the woods... too rude to print the rest here but call me for the punchline!
the past, but can honestly say that MiniCasp has every feature I need along with some I hadn’t thought of, with the added bonus of ease of use, �lexibility and great customer service – ‘can’t’ doesn’t appear to be part of their vocabulary!” The complete MiniCasp booking management system is available for £200 + VAT per month for any number of users including set up, training, support and system upgrades. There is no minimum contract, MiniCasp are con�ident that operators will love the system and the service they receive. Coach & Bus Week readers can claim a free 30-day trial of the system in April, saving £200. MiniCasp will be exhibiting at the Coach & Bus Live 2015, demonstrating the booking management system and new features. Follow the company on Twitter at twitter.com/minicasp.
T: 01293 733222 E: info@minicasp.co.uk W:www.minicasp.com
www.coachandbusweek.com
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INDUSTRY
GUIDE
DIGITAL TECHNOLOGY TIMESPACE TECHNOLOGY
Timespace Technology, based in Huntingdon, Cambridgeshire, has been developing and manufacturing mobile digital video recorders for vehicle CCTV since 1997. Early products, such as the X100 and X200 recorder, were the building blocks of bus CCTV. The current V400 recorder incorporates the latest video compression technology, is compatible with existing back of�ice software and builds on a decade of X100/X200 operational reliability.
Above: Timespace LANLink version 4 software Left: The Timespace V400 recorder For improved CCTV management ef�iciency, Timespace has just released LANLink Version 4 Software. Compatible with X200, X300 and V400 CCTV recorders, LANLink is a web-based depot WiFi system for downloading vehicle CCTV footage, route information and
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auditing vehicle CCTV. Automatically downloaded camera snapshots and DVR status provide a daily audit of the �leet CCTV system, identifying obscured cameras and monitor, camera or GPS device failures. Footage requests are entered by date/time or GPS location/ geo-fencing and are downloaded when the vehicle is present in the depot. Running on a depot PC and connected to the depot WiFi, existing DVRs can be added to the LANLink system simply by connecting a WiFi bridge to the X200, X300 or V400 recorder. LANLink is the perfect complement to Timespace recorders, providing wireless audit support and recorded footage retrieval. Timespace provides technical support for customers setting up and using recorders. Product demonstrations and training are also available by appointment. T: 01480 414147 E: mail@tspace.co.uk W: www.tspace.co.uk
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07/04/2015 12:46
DISTINCTIVE SYSTEMS
Distinctive Systems is the UK’s leading supplier of software to the coaching industry. The company has been established for over 30 years and has supplied more than 2,000 systems to operators throughout the English-speaking world. The company’s range of software is comprehensive and includes systems for managing private hire work, regular contract work, community transport operations, gross payroll, workshop management, vehicle maintenance and both back of�ice and online reservations for extended tours, day excursions and express services. The Coach Manager private hire and contract booking system, Tour Booking System and Vehicle Maintenance System can each be used as a standalone solution, or can be combined to create the most comprehensive fully integrated enterprise solution currently on the market. All three systems are available in Express and Full versions and in different capacities to suit the requirements and budgets of a
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The new Where Is My Coach service wide variety of operators. Coach Manager is a booking system for private hire and contract work specially designed for coach, minibus and chauffeur companies. It offers secure handling of bookings easy, and ef�icient allocation of vehicles and drivers, client con�irmations, driver work tickets, invoicing, payments and statements. Tour Booking System is a reservation system for extended tours and day excursions. The software guides the user through the booking one step at a time
dealing with seat allocation, accommodation choice and pickup point selection. TBS offers real-time payment processing and automatic emailing of invoices. Vehicle Maintenance System is a workshop management system specially designed for coach and bus operators. The software provides defect reporting, statutory inspection planning, scheduled and unscheduled maintenance activity management, job cards, history recording and workshop control. VMS streamlines the whole process and
helps ensure records always meet the required standard. Following the appointment of Distinctive Systems as a Google OEM Partner, Distinctive Systems has now integrated Google Maps for Work into its Coach Manager private hire and contract booking system and Tour Booking System. The company is making the integrations, including unlimited use of all mapping facilities, available entirely free of charge to all clients with a current software maintenance agreement. Every Coach Manager user and Tour Booking System user at every one of these clients is entitled to use the integration. By adding a Google asset tracking licence, clients who have GPS vehicle tracking from one of Distinctive Systems’ many supported vendors can also display real-time vehicle positions directly within Coach Manager and utilise the new Where Is My Coach? service.
T: 01904 692269 E: sales@distinctive-systems.
com. W: www.distinctive-systems.com
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INDUSTRY
GUIDE
DIGITAL TECHNOLOGY MIX TELEMATICS
MiX Fleet Manager forms a key element in the MiX Telematics’ Software-as-a-Service (SaaS) delivery model. Dedicated to assist operators to achieve maximum ef�iciency and economy in operation, MiX Fleet Manager features a powerful, latestgeneration onboard computer developed from the tried, tested and proven MiX Telematics FM solution. Data captured by the computer is relayed to MiX Fleet Manager, an all-new online software and reporting suite which has been designed from the ground up to be clear, intuitive and simple to use across all internet-enabled computer, smartphone and tablet platforms. All data is stored on MiX Telematics’ secure servers, with reports and alerts being available to operators 24/7. MiX Fleet Manager can also bene�it drivers by way of RIBAS, a dashboard-mounted display unit featuring an array of Green/Amber/Red status lights. The coloured lights re�lect the current driving-style by
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telling the driver when he or she is driving correctly, when a pre-programmed operational parameter is in danger of being exceeded and when a parameter has been exceeded. In this way, RIBAS works pro-actively to help drivers stay within their vehicle’s pre-programmed safety and ef�iciency parameters at all times. The green status light, which takes the form of a MiX Telematics logo at the foot of the display unit, indicates that a vehicle is being driven correctly. In such circumstances, this is the only light illuminated on the display. The amber and red status lights are incorporated into the icons appearing alongside the RIBAS letters, each of which stands for a pre-programmed operational parameter: over Revving, excessive Idling, harsh Braking, harsh Acceleration and over Speeding.
MIX 3D REMOTE TACHOGRAPH DOWNLOADS In response to the legal requirement upon transport operators to regularly download
and securely store tachograph data, MiX Telematics is launching MiX 3D, a remote digital tachograph data download service which not only ensures compliance but also provides a highly convenient solution to this timeconsuming and laborious task. Offered as an add-on to MiX Fleet Manager, MiX 3D remotely captures data from the digital tachograph unit and the driver’s tachograph card and is compatible with both Stoneridge and VDO Continental tachograph units. Permanently installed within the vehicle, MiX 3D authenticates remote tachograph cards, synchronises data download schedules and transfers data to back-of�ice archiving systems. Also available is an Hours of Service module within the MiX Fleet Manager software platform which allows Fleet Managers to see their drivers’ hours on an interactive timeline, allowing for more ef�icient planning.
MY MIX The value in engaging drivers as a vital factor in improving
both the business and their own driving performance cannot be underestimated. Therefore MiX Telematics have designed and built a special portal for drivers to access their own performance data and see how they are performing against site averages for key statistics. This portal is streamlined to provide information on their driver scores over selectable time periods and by vehicle. Accessible via desktop PC, Smartphone and Tablets, this application involves drivers tangibly in business improvement. MiX Telematics was founded in 1996 and is a global provider of �leet and mobile asset management solutions. The company’s products and services provide enterprise �leets, small �leets and consumers with solutions for safety, ef�iciency and security. MiX Telematics delivers its solutions to customers in more than 120 countries and across six continents using the SaaS delivery model.
T: 0121 7175385 W: www.mixtelematics.co.uk
www.coachandbusweek.com
07/04/2015 19:00
ALCOLOCK UK
Alcolock UK is the UK Division of Alcohol Countermeasure Systems, Toronto, Canada. It is the industryleader in breath alcohol testing equipment technology. Alcolock UK‘s breath alcohol testers are used to save lives on the roads and in the workplace. The company’s products are engineered to withstand various forces of nature and are approved to European CENELEC standards. The Alcolock V3 Ignition Interlock, the Drivesafe portable breath alcohol tester and the Alert J5 With Printer portable breath alcohol tester are used extensively within the transport sector. ACS, Alcolock UK’s parent company, invented the vehicle ignition interlock or what is commonly known as the Alcolock – back in the late 1970’s. The Alcolock V3 is used worldwide as the transport industry’s standard and designed for commercial applications. It ensures employee safety while reducing employer liability. Once installed, the Alcolock V3 requires the operator to blow into a mouthpiece on the handset. A
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Alcolock UK’s Alert J5 breath tester
breath sample is collected and analyzed for alcohol content using an advanced electrochemical sensor. If the breath alcohol
concentration exceeds the predetermined limit the vehicle will not start. The company can link its Alcolock V3 into existing onboard �leet tracking systems, which can then send real time alerts and messages to the �leet manager’s tracking system. This is done without the use of a sim card, thus saving the company a daily / monthly service charge. It does not require a SIM card of its own and all messages are relayed at no additional cost. Administrators can then take appropriate action having been noti�ied that one of their vehicles has been immobilised in the �ield. The Alcolock V3 can be installed into any vehicle that has an ignition circuit. Alcolock UK also promotes ACS’s range of breath alcohol testers which are used by both professional drivers and in the workplace. The company’s most popular model is the Drivesafe. It has the
same advanced electromechanical sensor as the V3 and provides a breath alcohol result within seconds. Results are displayed in a numerical display and are colourcoded, giving the user an instant reading of the breath alcohol concentration in a person’s breath. Alcolock UK also manufactures the Alert J5 breath alcohol tester, which is coupled to a bluetooth printer to give a fast accurate record of the test result which can be used as evidence. Alcolock UK’s products are engineered for accuracy, reliability and quality. It is dedicated to be the innovators of breath alcohol testing in the UK and around the world. Alcolock UK is not a franchise, dealer or retailer – it is the UK of�ice of the original manufacturer of the vehicle ignition interlock; the Alcolock V3 is the industry standard worldwide.
T: 07891 667047 E: rwthomas@alcolock.co.uk W: http://alcolock.co.uk
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DELIVERIES
Have you taken delivery of a new vehicle and want to tell the world about it? Email all the details and pictures to james.day@ coachandbusweek.com
in association with
HODGES COACHES Hodge’s Coaches of Sandhurst has bolstered its well turned out fleet with a number of new vehicles. Firstly, the operator has taken delivery of six new Scania OmniExpress coaches over the past 12 months and has just confirmed another order for 2015. This time the highly regarded Berkshire operator has chosen an executive coach specification to accommodate 51 passengers on UK and European touring work. The continued investment in the Scania product follows the successful operation of Hodge’s previously purchased Scania/Berkhof Axial coaches purchased in 2008/9, which the company said had proven both reliable and economical. Company Director Martin Hodge commented: “We take the purchasing of new vehicles very seriously indeed. This is a major investment and we look at
the whole product –build quality, operating costs, reliability and resale value – and the Scania OmniExpress ticked all the boxes. We look
forward to continuing our successful partnership into the future.” Based on Scania K 360 EB 4x2 chassis with ZF
automatic gearboxes, the new vehicles are 12.4-metre overall length touring coaches with washroom, servery, refrigerator, Bosch audio/video with two monitors, PA system and powered parallel lifting locker doors. The vehicles’ 51 passenger seats have rear seat tables and footrests. In addition, Hodges has added a Plaxton Leopardbodied Volvo B9R to its fleet. Director Martin Hodge said: “We have found the 70 seat format popular with some of our customers and we were looking to improve the quality of vehicle we could offer in this market segment. The Plaxton Leopard fitted our requirements and we saw the investment in a UK-built product as a positive move. “Our initial impressions of the vehicle have been very pleasing; it’s well built, comfortable and feels spacious, meeting what the market expects from us in this sector. The feedback from our customers has been very positive and this
SKILLS MOTOR COACHES Skills Motor Coaches has taken delivery of a new VDL Futura FHD2 139.440 MX Euro 6 tri-axle 14m coach. The coach will be used on subcontracted work for Leger Holidays, and therefore has been supplied in the Leger ‘Luxuria’ livery. The vehicle is powered by a DAF MX11 engine which provides 320kw and 440bhp of power. It is coupled with a ZF AS-Tronic gearbox with Intarder 3. The vehicle carries a 500ltr fuel tank and a 330ltr supplementary fuel tank. The coach has 31 Captain seats (Class 500 VIP) of which 27 face forward
FACT FILE
BODY/CHASSIS: Scania OmniExpress ENGINE: Scania 360bhp TRANSMISSION: ZF Automatic SEATS: 51 SUPPLIED BY: Scania GB 01908 210210 www.scania.co.uk FACT FILE
BODY/CHASSIS: Plaxton Leopard Volvo B9R ENGINE: Euro 5 Volvo DB9 9.36ltr 380bhp TRANSMISSION: Volvo I-Shift SEATS: 70 SUPPLIED BY: Plaxton Coach Sales 01909 551166 www. plaxtoncoachsales.co.uk
waterflush fixed toilet and electric hand dryer, microwave, coffee machine, carpets under seats and mood lighting. All 31 passengers onboard have access to a personal Funtoro entertainment system, including digital TV screen, front camera view, laptop connection and headphones. FACT FILE
BODY/CHASSIS: VDL Futura ENGINE: DAF MX11 320kw
440bhp TRANSMISSION: ZF AS-Tronic
and four face rearward, in a moquette leather combination in ‘Ambassador’ upholstery with wide centre armrests, gangway side
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is mirrored in the repeat bookings we have received for it. Our drivers love it too.” The Leopard carried 70 fixed sears in three plus two formation with three-point seatbelts. The vehicle’s specification includes washroom, servery, frige, Bosch audio/video with two monitors, PA system and powered parallel lifting locker doors.
armrests and sidewall armrests all trimmed in leather. The seating also offers leather magazine pockets, leg rests (calf
support), and tables in a 2+1 seating configuration. Other specifications of the vehicle include alloy wheels, driver’s air-conditioning,
12AS2301BO SEATS: 31 SUPPLIED BY: Moseley PCV 01977 609000 www. moseleycoachsales.co.uk
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07/04/2015 12:40
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p60_CBW_1183.qxp 07/04/2015 15:14 Page 1
M O C . T E K R A M S COACHANDBULES FOR SALE
VEHIC
Contact Gemma Ireland
Tel: 01733 293247 Fax: 0845 280 2927 Email: gemma.ireland@coachandbusweek.com
GREAT VALUE FOR OPERATORS *NEW* EXCLUSIVE DISCOUNTS, FROM LLOYD MORGAN GROUP
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THE NO.1 WEBSITE FOR BUYING AND SELLING YOUR VEHICLES (Marketplace) - Copy Deadline - 12 noon Friday week prior to publication. (Main) – Booking and Copy Deadline 12noon Monday week of publication 2006 ADL East Lancs Esteem
2001 Alexander
2005 Bova Futura FHD 14.430XE Tri-Axle
63 reclining seats, leather headrest inserts, individual footrests, courier seat, curtains, air con, CD audio, video & monitor, double glazing, manual, intarder, Webasto.
2004 Bova Futura FHD 14.430XE Tri-Axle
63 reclining seats, leather headrests, individual footrests, courier seat, curtains, air conditioning, CD audio, wired for DVD, double glazing, manual, intarder, Webasto.
25 seats, automatic, air con, manual front and back destination, electric middle ramp, CCTV cameras, assault screen, LEZ compliant.
37 seated, new MOT, DDA.
£POA
£POA
£POA
£5,500 + VAT
Ventura Sales 01342 835206
Peakes Coaches – 07773 793239
Tel: 01823 653000 Moseley in the South
Tel: 01823 653000 Moseley in the South
2002 Bova Futura
2008 Bova Magiq AStronic
1996 Caetano Optimo
2003 DAF DB250 Alexander ALX400
DAF engine, air conditioned, twin monitors, DVD, toilet, boiler, fridge, Eminox-LEZ, 49 seats, green cloth trim, manual gearbox, ready to go, MOT March 2015.
£40,000 + VAT
• 18 seats • MOT January 2015 12.2 metre, 49 seats + courier + driver, air conditioning, centre sunken toilet, radio P/A, CD player, DVD player, 2 monitors, boiler, fridge, new MOT.
• Good runner
£3,500 + VAT
65 seats + 26 standees, DAF euro 1V / Voith, conversion to single door available.
£13,500 + VAT – CHOICE
£POA
L.J. Edwards Coach Hire 07974 369570 / 01323 440622
Moseley Distributors Ltd Tel: 01236 750501
L.J. Edwards Coach Hire 07974 369570 / 01323 440622
Southdown PSV 01342 711840 bussales@southdownpsv.co.uk
1998 DAF SB3000
1998 DAF SB3000 VanHool
2003 DAF SB4000 VanHool Alizee T9
2006 DAF SB4000 VanHool Alizee T9
13 berths sleeper coach, static AC/heating, 240v, normal band bus stuff, towbar, MOT Feb 2015, good condition for age.
67 seats, 3 point height adjustable seat belts, CCTV, automatic.
£9,500 + VAT
£19,000
ZF auto, 42/49 seats + courier, rear mounted toilet and servery with fridge, luggage nets, seatback tables, carpets and air conditioning, low mileage, MOT to February 2016.
ZF auto, 51 seats + courier, centre sunken toilet, coffee machine, fridge, centre carpet and air conditioning, low mileage, available with 12 months MOT.
01487 843333 / 07834 97751 david@sunfunholidays.co.uk
Smith & Sons – 01828 626262 info@smithandsonscoaches.co.uk
£59,000 + VAT
£99,000 + VAT
Dalesman Coaches - 01943 870228
Dalesman Coaches - 01943 870228
2003 DAF DB250 Plaxton President
Dennis ‘R’ Series Plaxton Panther
1996 Dennis Lance
2004 Dennis Enviro 300 Service Bus
44 seats, automatic gearbox, LED front, side & rear destinationm front manual ramp, DDA compliant, MOT until May 2015.
65 seats + 26 standees, DAF euro 1V / Voith, conversion to single door available.
53 reclining seats, 3 point seat belts, courier seat, plug entrance door, air con, radio/PA/CD audio, DVD and monitor, AS-Tronic intarder, LEZ compliant.
£13,500 + VAT – CHOICE
£POA
47 belted seats, excellent condition, long or new MOT, excellent reliability, choice of three vehicles, 2nd owner from new, ex Brighton and Hove.
Southdown PSV 01342 711840 bussales@southdownpsv.co.uk
Tel: 01823 653000 Moseley in the South
£POA
£24,995
Peakes Coaches – 07773 793239
Ventura Sales 01342 835206
p61_CBW_1183.qxp 07/04/2015 15:15 Page 1
www.coachandbusweek.com 1999/2001 Dennis Tridents
VEHICLES 58 plate Enviro 200
FORD TRANSIT 115 17 SEAT BUS OCT 2011 61 REG PSV, COIF AND TACHO ONLY 39K MILES READY TO WORK £13,950 + VAT
80/85 seats, Voith gearboxes, ISC Euro 3 engines, LEZ compliant, can be DDA with 78 seats, choice of 3.
29 seater, manual ramp, Hanover destination equipment all round, new MOT, in white, ready to go.
From £14,000 + VAT
£52,500
Steve Hayes – 0161 946 9255 steve.hayes@manct.org
Centaur Coaches 01322 625370 / 07957 162388
2004 Ford Transit
Ford Transit 17 seat minibus
16 seats, side loading door, 3 point seat belts, rear emergency exit, radio/cassette, tachograph MOT September 2015.
£4,950 + VAT
Whitegate Travel Tel 01606 786833 / 07841 110426
2002 Iveco Beaulas
Immaculate condition throughout, in-dash air conditioning, recent new clutch and flywheel.
£11,500
keith.cabincoaches@gmail.com
www.staffordbuscentre.com Tel: 01785 811139 07803 222552 staffordbus@btconnect.com
2006 Ford Transit
Ford Transit 100 T430
16 seats, side loading door, 3 point seat belts, rear emergency exit, radio/cassette, tachograph.
£5,495 + VAT
White, 17 seats, standard cab, LWB, air conditioning, electric windows, CD player, central locking, finance available, 3 month/3,000 miles warranty, new service and MOT.
Whitegate Travel Tel 01606 786833 / 07841 110426
WVC – 01784 256255
2009 Iveco Library Bus
2008 Iveco Eurorider Beulas Cygnus
Euro 5, superb example, as new, all keys and manuals, only 29,000 miles warranted, direct council, viewing on site in Manchester.
53 seats + courier, 3 point seat belts OR 49 reclining seats with ONE wheelchair position, wheelchair lift, fridge, continental door, cruise control, digital tacho, integral retarder, automatic.
£9,995 + VAT
2006 Iveco Daily
Automatic gearbox, air conditioned, twin monitors, DVD, toilet, boiler, fridge, 49 seats, Euro 3, MOT March 15.
£25,000 + VAT
£25,000 o.n.o.
8 seats with 3-point seat belts but certified for 16 seats, external wheelchair lift, power door, MOT Nov 2015.
£POA
£7,950 + VAT
L.J. Edwards Coach Hire 07974 369570 / 01323 440622
Tel: 0161 223 3882 juliej@stoodley.co.uk
Tel: 01823 653000 Moseley in the South
Andy.Bates@chalkwell.co.uk Tel: 01795 423982
2007 Iveco 45C14
2009 Iveco Plaxton Panther
New Iveco Sitcar Voyager
King Long XMQ 6800
Excel conversion, 16 high back seats, 3 point belts, forced air, reading lights, power door, reverse camera, drop step, drivers locker, large boot, coach back end, Siemens digital tacho, test Jan 2016, private plate.
ZF auto, 61 seats, Euro 5, A/C, 3 point seat belts, crew seat, reverse camera, huge locker space, Webasto, good condition, MOT April 2015.
25 seat luxury midi coach on 7 tonne Iveco chassis, 25 Lazzerini reclining seats + courier + driver, air con, manual gearbox + retarder, double glazed, power door, radio/PA and CD player, luggage space of 4m3.
£14,950 + VAT
£POA
£POA
31 full leather recliner seats, crew seat, 3 point belts, air-con, power plug door, double glazed, rear continental door, curtains.
Whitegate Travel Tel 01606 786833 / 07841 110426
01487 843333 / 07834 97751 david@sunfunholidays.co.uk
Moseley Distributors Ltd Tel: 01236 750501
Mayfair Coaches – 0207 6031111
2008/08 LDV Maxus 3.5T 95 LWB (Euromotive) Welfare
2009 Levante
2009 MAN 18.400 Beulas Cygnus
W reg MAN Noge
6 seater, internal AMF-Bruns chair lift, full tracking, Eberspacher, AVS, A/C, 103K.
National Express specification, disabled access lift, Alcolock, automatic, reclining seats with leather trim, air con, washroom, powered lockers, radio & PA, air-suspension driver’s seat.
53 seat + crew seat, air con, sat nav, Astronic gearbox, new MOT, choice of 3.
£89,950
£16,950 o.n.o.
£89,000 – 2 AVAILABLE
Tel: 01202 741439 info@seaviewcoaches.com
Call James 07903 089408 or John 07768 493335
£6,495 + VAT
B&L Coaches 0208 363 8572 or 07971 785390
Lewis Coaches Ltd 02476 449944
09 Plate Evolution MCV
1998 Mercedes 814D
27 coach seats with belts, power door, auto, MOT 11th September 2015, great runner, ideal for school contracts. Euro 4 MAN engine, Airpark specs, digital destination, CCTV, MOT August 2015.
£34,950
Bakers Coaches – 01782 522101
£3,500 + VAT
Whitegate Travel Tel 01606 786833 / 07841 110426
£55,000
37 seats, c/w rear toilet, recent full re-spray, 199,020kms, MOT June 2015.
2005 Mercedes Sitcar Beluga Mk2 Full Gaudi leather, 25 seats + 1, massive luggage space, new test, lots of extras, air-con, Webasto, video, fridge, LEZ compliant. £39,950 + VAT
Trans-Executives Ltd • Tel: 0208 381 0020 / 07836 201202
p62_CBW_1183.qxp 07/04/2015 15:16 Page 1
VEHICLES
Call Gemma Ireland Tel: 01733 293247 E: gemma.ireland@coachandbusweek.com
2007 Mercedes-Benz 616
2009 Mercedes Sprinter 515 CDI XLWB
18 seats + driver + crew, automatic, full leather reclining seats, full air con, 2 tables, large boot, very good condition all round.
Front entry via lowered step, 16 reclining passenger seats, large boot, full body skirt kit, air-con, panoramic windows, curtains, offside emergency door.
New EVM Sprinter Classic
22 comfort class seats, auto gearbox, power entry door, double rear doors, in-dash and saloon AC, saloon heater, 3 stage entry step, luggage racks.
2003 Mercedes Sprinter 313 CDI LWB
Features include luggage racks, wood effect dashboard, built in mobile phone system (needs a sim card), fully working diesel fed rear heating and analogue tachograph.
£26,500
£24,995 + VAT
Principles Staff & Transport 01536 202000
UK Minicoaches – 01902 631507 sales@ukminicoaches.co.uk
EVM Direct – 0845 5205160
UK Minicoaches – 01902 631507 sales@ukminicoaches.co.uk
New EVM Sprinter X-Clusive
Mercedes Vario 813 Beaver 3
WANTED
2005 (55 reg) Mercedes Vario 814 LWB
• Late model coaches, up to 7 years old. • Good quality, sensible mileage vehicles. • From 29 seats up to 70 seats. • Finance cleared and balance paid direct.
19 reclining seats, quality conversion, air-con, large boot, LEZ compliant Euro 4, 281,000km, FSH, owned from new, MOT Nov 2015.
£POA
£10,995 + VAT
Automatic, Plug type power door, coach back, large drop boot, in-dash and saloon a/c, 16 executive class seats in leather, 2 saloon tables, panoramic windows, double glazing, monitor and DVD. Available soon.
Automatic, white, SDB with Beaver 3 styling to front, 28 passenger seats all with lap diagonal belts, only 46,000 miles, Siemens tacho, Telma foot and column retarder, MOT May 2015, power front door, under floor rear access lift.
POA
£40,000 NO VAT
Call 01236 750501
EVM Direct – 0845 5205160
Colin Alexander – 07894 483737
jim.tweedie@moseleydistributors.co.uk
Rainham Coach Co Ltd, Kent 01634 852020/07850 657653
New EVM Sprinter 516 Classic
Mercedes Benz UNVI Cimo
2009 Mercedes Benz Sprinter Minicoach
2006 Mercedes 815 Unvi Riada
Euro 6, GTronic gearbox, white, new EVM Plug type door, saloon privacy glazing, decorative curtains, 22 seats, Euroliner wheel trims, EVM chrome pack, Mercedes Benz saloon air con. Available soon.
Atego chassis, air suspension, 33 seats with 3 point belts, courier seat, air con, double glazed, radio/CD/PA, large luggage capacity, new test.
16 moquette seats, automatic, manual entry as well as saloon sliding door, luggage racks, full drawn curtains, double rear doors, monitor/DVD.
29 seats with 3 point belts.
£54,750
£52,000
£27,500 + VAT
EVM Direct – 0845 5205160
Mayfair Coaches - 0207 603 1111
EVM Direct – 0845 5205160
Smith & Sons – 01828 626262 info@smithandsonscoaches.co.uk
2002 Mercedes Beaver 2
2006 Mercedes Vario 814
WANTED MERCEDES COACHES
£16,995 + VAT
£39,000
1999 to present year,16 to 35 seats, finance settled, with or without MOT, accident damage etc. Contact Tim for an immediate decision
33 seater, auto, 3 point belts, racks, boot, drives well, new tyres, brakes etc, in good condition, very nice interior, wood dash, etc, may PX.
Tel: 01404 47502 / 07790 966667 Email: parnell-coaches@supanet.com
£12,999 + VAT
32 seats with 3 point belts, manual, LEZ compliant, rear wheelchair lift, very low mileage, COIF, long MOT.
01404 47502/07790 966667 parnell-coaches@supanet.com
EnsignBus – 01708 865656
57 reg Esker Mercedes Riada
22 leather seats plus courier, low mileage, automatic gearbox, air conditioning, DVD, fridge, table option, reverse camera, MOT until September.
2003/03 Mercedes Sprinter 413 CDI UVG Treka
New EVM Sprinter
17 seater, welfare/accessible, Sprintshift, front entry, power door, COIF, tacho, MOT, 160,000kms, very good all round order.
5 Series Euro 6, manual gearbox, metallic silver, standard entry door, saloon sliding door, saloon privacy glazing, decorative curtains, 17 high back seats in automotive trim, 3 pt safety belts, MB air con front &rear, colour coded bumpers & trim. Available soon.
£7,450 + VAT
POA
2008 Mercedes Benz Sprinter 515 CDI
Auto gearbox, saloon heater, 10 leather seats, tables, in-dash & saloon air con, EVM bodystyling, MOT till April 2015, 130,000 miles.
B&L Coaches 0208 363 8572 or 07971 785390
£40,000 + VAT
£20,000 + VAT
M&S Coaches - 01568 612803
EVM Direct – 0845 5205160
EVM Direct – 0845 5205160
New Mercedes Benz Sprinter Grand Tourer
2009 Mercedes Benz Sprinter 515
2005 Mercedes Benz UNVI Esker Radia
2003 Mercedes-Benz Sprinter 411 CDI
7 speed G Tronic auto, power door, panoramic saloon side windows and windscreen, powered elevating boot door, large boot and side lockers, 19 leather seats + driver + courier, air con.
Manual gearbox, 252,000 miles, white, manual entry door, double rear doors, large drop boot, full draw curtains, 16 moquette seats, air con front & rear, luggage racks.
Manual, 22 seats + courier, 3 point belts, air conditioning and large boot, excellent condition, low mileage and available with 12 months MOT.
£POA
£25,000 + VAT
£30,000 + VAT
EVM Direct – 0845 5205160
EVM Direct – 0845 5205160
Dalesman Coaches - 01943 870228
POA
White, semi-auto, 16 seats, ‘53’ reg, electric side door and step, well maintained, MOT 15/02/16. Cherished number plate will be retained by us.
£4,500 + VAT o.n.o.
Tel: 01326 378100 Email: office@otsfalmouth.co.uk
p63_CBW_1183.qxp 07/04/2015 15:17 Page 1
www.coachandbusweek.com
VEHICLES 2005 Mercedes Benz 814 Vario
MERCEDES 413 CDI UVG TREKA 2005 55 reg 16 h/b seats, tacho etc, PSV test to Sept 2015, only 90K miles £12,950 www.staffordbuscentre.com
Euro LX 33s with A/C, MOT’d.
2009 Mercedes Cheetah
29 seats + crew, owned from new, 340,252km, excellent condition. Private plate not included
£26,000 ono
£64,500
Call Ken – Belle Coaches 01728 830414/07887 898425
Apollo Minibus 02920 567113 / 07500 889180
2000 Neoplan Starliner N513 Tourer
Optare Tempo Dual Door Bus
2009 (58) Optare Versa
£POA
60 leather seats, comfort shift, resprayed, PSVD & seatbelt cert, toilet with hand dryer, sink, 3 x TVs, satnav, DVD, fridge, air con, electric sunroof, alloys.
Ex London Transport, 28 seats, 48 standing, lowering suspension, wheelchair ramp, air con, electronic destination, LED lighting, full 12 months test.
Moseley Distributors Ltd Tel: 01236 750501
£24,000 NO OFFERS
£29,995
Call Carl on 00353 86857 0885
Priority Hire – 01905 821843
Southdown PSV 01342 711840 bussales@southdownpsv.co.uk
1999 Renault Master
2008 (58) Renault Master
2007 Renault Master
2006 Scania Irizar
Rohill body, 17 seats or 9 seats and 3 wheelchairs, fold out ramp, power entrance doors and destination equipment, MOT October 2016.
KFS Liberty body, 14 seats or 4 seats and 5 wheelchairs, air con, CD player and digital tachograph, ramp at rear doors, auto. MOT April 2016.
KFS Liberty body, 14 seats or 2 seats and 5 wheelchairs, ramp at rear doors, MOT Sept 2015. Auto. Choice of 2.
13.7mtr, 65 seats, wheelchair lift, TV/DVD, air-con, DDA 1&3 compliant, ZF auto, MOT till June 2015. Fully Scania maintained from new. Choice of 4.
Tel: 01785 811139 07803 222552 staffordbus@btconnect.com
New Mercedes Atego Indcar Next
37 seats+ driver + courier, power doors, air con, radio/PA/CD player, curtains & lap belts. Available in two weights – 10 tonne/4 cyl engine (33 passenger seats) and 12 tonne/6 cyl engine (33-37 passenger seats).
10.4m, 34 seats + 22 standees.
£38,500 + VAT – CHOICE
£2,200 + VAT
£10,950 + VAT
£9,950 + VAT
2 x LEZ £55,000 – 2 x non-LEZ £51,000
Andy.Bates@chalkwell.co.uk Tel: 01795 423982
Andy.Bates@chalkwell.co.uk Tel: 01795 423982
Andy.Bates@chalkwell.co.uk Tel: 01795 423982
Pat’s Coaches 01978 720171 or 07713 786224
2006 Scania K114 Irizar Century 7HO
Wheelchair accessible, ZF auto, 65 seater plus courier, air con, fresh white paint, Euro 4 Eminox system, ready to work
£57,500 o.n.o.
Tel: 0151 355 8888 carvercoaches@btconnect.com
2009 Scania K340EB Caetano Levante
Reclining seats, air con, washroom/toilet, ZF manual, CD/radio/PA, CCTV, reverse camera, double glazed, curtains, alloy wheels, full service history, front PLS wheelchair lift.
1999 Scania K124 Irizar Tri-axle
51 seats, AC, radio/DVD, fridge, toilet, Webasto, on-board wash facility, recent tasteful retrim, MOT Aug 2015, smart attractive well maintained coach, private plate NOT included.
£17,500 + VAT
Lewis Coaches Ltd 02476 449944
Bennett Coach Travel Tel: 01626 335100
2002 Scania Irizar K114
2001 Scania L94UB Wright
£POA – CHOICE OF 9
49 seat executive, WC, AC, 7 speed C-Shift, to be sold with new MOT, excellent condition.
NOW £31,000 + VAT
Kingdoms Tours Ltd 01884 252646 / 07702 626542
44 seats, automatic ZF gearbox, LED front, side & rear destination, front manual ramp.
£12,995
Ventura Sales 01342 835206
2006 Scania Irizar
1996 Scania K113 VanHool
13.7mtr, 65 seats, wheelchair lift, TV/DVD, air-con, DDA 1&3 compliant, ZF auto, MOT till June 2015. Fully Scania maintained from new. Choice of 4.
55 seats, radio/DVD, alloys, towbar, A/C, retrimmed, well maintained, ready to go, private plate NOT included
2 x LEZ £55,000 – 2 x non-LEZ £51,000
£13,995 + VAT
Pat’s Coaches 01978 720171 or 07713 786224
Bennett Coach Travel Tel: 01626 335100
p64_CBW_1183.qxp 07/04/2015 15:18 Page 1
VEHICLES
Call Gemma Ireland Tel: 01733 293247 E: gemma.ireland@coachandbusweek.com
2002 Scania VanHool K124
49 seat executive, WC, AC, 7 speed C-Shift, MOT 30/9/15, excellent condition.
New Scania TX VanHool Alicron
Reclining seats, 2 point lap belts, leather headrests and piping, automatic entrance, LED lighting, fridge, water boiler, centre sunken WC, 2 x monitors, DVD player, CD/radio/PA.
2013 Scania Irizar i6 • 12.5 metre • 53 seats • Toilet • Air conditioning • DoFR March 2013 • MoT March 2016 £POA
NOW £32,000 + VAT
£POA
Kingdoms Tours Ltd 01884 252646 / 07702 626542
Moseley Distributors Ltd Tel: 01236 750501
1996 Scania Irizar Century
2001 Setra 315 GTHD
67/70 seats, luggage racks, curtains, 3 point belts, reading lights, power door, double glazing, ZF automatic gearbox, DVD monitor, tinted windows, Telma Retarda, air conditioning, underfloor lockers.
49 seats, full exec, Merc V8, LEZ compliant, MOT Apr.
49 seats with courier and toilet, private plate, owned from new. Choice of 5
£17,500 + VAT
£27,000 ono
£95,000 + VAT
£4,750 ono
Drew Wilson Coach Sales 0141 248 5524
Call Ken – Belle Coaches 01728 830414/07887 898425
Chiltern Travel 07768 215058 tboorman@outlook.com
Call Ken – Belle Coaches 01728 830414/07887 898425
2003 Setra 315 GTHD
2011 61 plate Sitcar Marlin
2005 Sunsundegai
2002 52 Plate Super Pointer Darts
49 recliner seats with retractable belts, DVD + 2 monitors, centre toilet, centre power door, boiler + dash fridge, air con, Eminox exhaust for London 2015, Mercedes engine & gearbox, good condition, test until September 2015.
33 seat + guide, finished in Moquette and leather, carpeted, A/C, PA & DVD, MOT Oct 2015, 123k kms
£35,000 + VAT o.n.o.
£85,000 + VAT
Full executive specification, ZF automatic, based on Volvo B12M, 49 reclining seats, moquette trim, crew seat, air con, sunken mid WC, DVD, radio & PA, air-suspension driver’s seat.
07730 486708 paul.watson9@btconnect.com
Grange Travel – 01474 357743 info@grange-travel.co.uk
£60,000 – 4 AVAILABLE
£POA
Lewis Coaches Ltd 02476 449944
EnsignBus – 01708 865656
2001 Y Reg Tridents
2008 Vauxhall Vivaro Combi SWB
2008 VDL Futura FHD 127.365
2010 VDL Futura FHD 127.365PR
Used previously on a school contract, in very good condition and is ready to work, all seats can be removed if required, or with the rear seats in situ, 8 passengers can be carried in a degree of comfort.
53 reclining seats, courier seat, plug entrance door, double glazing, air con, radio/PA/CD audio, DVD and monitors, centre toilet, water boiler, fridge, continental exit, Webasto, reverse camera, cruise control, digital tacho, retarder, automatic.
53 reclining seats, seatback tables, courier seat, plug door, double glazing, air con, radio/AP/CD audio, DVD & monitors, centre sunken toilet, water boiler, fridge, continental exit, Webasto, reverse camera, cruise control, digitacho, retarder.
Cummins C series engines, Voith gearboxes, Plaxton President bodies, 78 seats.
Talisman 01206 252472
2008 Setra 415GTHD Euro 4
1992 Setra 215 HD
53 seats, MAN engine, MOT Nov 2015.
42 seats, DDA compliant, Cummins ISB engines, Voith gearboxes.
£6,495 + VAT
£POA
£POA
EnsignBus – 01708 865656
UK Minicoaches – 01902 631507 sales@ukminicoaches.co.uk
Tel: 01823 653000 Moseley in the South
Tel: 01823 653000 Moseley in the South
Volkswagen T5 Bluebird
2009 Bluebird Tucana
2005 Volkswagen
Volkswagen Crafter
Accessible minibus with COIF and tacho, direct from council, 80,000 miles, Class 5 or PSV MOT.
12 seats (plus driver) removable for access to wheelchair points, 2 owners from new, automatic, double side entrance, full height rear doors, side and rear ramps, lowering rear suspension, tacho, climate control, alloys, Cant tracking, rear storage.
Low floor disabled access vehicle, suitable for wheelchairbound and able bodied passengers.
Silver metallic, 9 seats, standard cab, LWB, just one previous owner, electric windows, air conditioning, side loading door, tinted glass, large storage area to the rear, warranted miles, 3 month/3,000 mile warranty, new service and MOT. Choice of 3.
FROM £18,000 + VAT
£7,995 + VAT
Chiltern Travel 07768 215058 tboorman@outlook.com
£13,500
£6,000 – 2 AVAILABLE
£17,995 + VAT
Lakelands Hospice 01536 747755
Lewis Coaches Ltd 02476 449944
WVC – 01784 256255
2011Volkswagen Crafter CR50 TDI L Maxi H-R
2013 Volkswagen Transporter
58 reg Volkswagen Crafter x2
2004 Volvo B12B
16 passengers and all of their luggage, this vehicle is specified with front entry, luggage racks with blown air and reading lights, show curtains and large boot area.
£28,495 + VAT
UK Minicoaches – 01902 631507 sales@ukminicoaches.co.uk
8 seats, manual gearbox, air conditioning, 3 point inertia seat belts, plain silver with no previous livery.
£21,500
Ventura Sales 01342 835206
White, 2461cc, auto gearbox, wheelchair accessible, underfloor tail-lifts, FSH, long MOTs.
£13,995 + VAT
49 seats, air-con, long or new MOT, v.g.c., not ex-National Express.
Steve Hayes – 0161 946 9255 steve.hayes@manct.org
Peakes Coaches – 07773 793239
£39,500 + VAT
p65_CBW_1183.qxp 07/04/2015 15:19 Page 1
www.coachandbusweek.com 1998 Volvo B10M Enigma
VEHICLES 1998 Volvo B10L/ Alexander Ultra
2001 Volvo B10M Berkhof Axial
2000/2001 X/Y Reg Volvo B7TLs
50 reclining seats, TV/DVD, PA, fridge, hot drinks servery, air con, Webasto, alloys. Last one remaining.
49 recliner seats with retractable belts, DVD + monitor, centre toilet and door, Volvo engine, ZF gearbox, test until August 2015.
43 seats (39 belted), ZF auto, other seat-belted Volvo service buses available due to fleet upgrade.
£12,500 + VAT o.n.o.
£9,500 + VAT
£23,750 + VAT
80 seats, Voith gearboxes, Euro 2 engines with traps, or full Euro 3 with traps, Plaxton President bodies, can be DDA with 78 seats.
07730 486708 paul.watson9@btconnect.com
Call 01691 780212 or visit www.tanat.co.uk
Snowcoach Holidays 01727 866177 / 07831 612125
EnsignBus – 01708 865656
1998 Volvo B10M Plaxton Premiere 350
White, MOT expires 05.06.15, well maintained, 49 seats, great condition, original Wallace Arnold interior. Cherished number plate will be retained by us.
Volvo B12B Sleeper
ZF auto, 14 berth sleeper, Euro 4 LEZ, static AC/heating, 240v, alloy wheels, normal band bus stuff! MOT June 2015, good condition for age.
FROM £20,000 + VAT
2003 Volvo B12M Jonckheere Euro 3
2008 Volvo B7
48 x 3 point belted seats + crew, air con, saloon mounted WC, rear continental door, MOT November 2014.
Euro 5, 43 seats, 30 standing, DDA, RPC, Esteem bodied buses. Choice of 4.
£11,995 + VAT o.n.o.
£19,500 + VAT
Tel: 01326 378100 Email: office@otsfalmouth.co.uk
01487 843333 / 07834 97751 david@sunfunholidays.co.uk
£POA – NO REASONABLE OFFER REFUSED
Nigel McCree - 07817 542113
Heritage Coaches Tel Russell – 01403 711238
2008 Volvo B7RLE/ Plaxton Centro
1999 Volvo B7R Plaxton Prima
1999 Volvo B6BLE/ Wrights Crusader
1996 Volvo B10M VanHool
37 seats (recent refurb), ZF auto, MOT until April 2015. Available due to fleet upgrade. Destination blind not included in sale.
49 seats + courier with lap belts, white, toilet, radio, CD, DVD, new MOT.
45 seats (42 belted), ZF auto, 2 available, 1 MOT’d until Dec 15, 1 MOT’d until Feb 16. Available due to fleet upgrade.
70 re-trimmed coach seats, 3 point seat belts, luggage racks, forced air ventilation, reading lights, 6 speed manual, Telma retarda, 174,969 kms, radio/ cassette, excellent condition.
£78,500 + VAT
£55,000 + VAT
£25,000 + VAT
£9,500 + VAT
£16,750
Call 01691 780212 or visit www.tanat.co.uk
Drew Wilson Coach Sales 0141 248 5524
Call 01691 780212 or visit www.tanat.co.uk
D & E Coaches, Inverness Tel 01463 830461
Due to fleet replacement, we have the following vehicles for sale:
1994 Volvo B10M Plaxton Premier 350
Volvo B12B Plaxton Paragon - I-Shift Gearbox 2007 (Euro IV): 5 x 49/53 seats £69,000 + VAT 2008 (Euro V): 4 x 49/53 seats £84,000 + VAT
All are well maintained, low mileage examples (approximately 62,000km per annum) with reclining seats, 3 point seat belts, air conditioning and demountable toilet with hot/cold water boiler and fridge (unused additional seats to increase seating to 53 included in price). Owned by us from new and used on our own holiday programme. All over cream. Price includes new MOT. Sorry no part exchange facilities!
49 reclining seats, lap retractable belts, toilet, ZF auto, tachograph, power door, aisle carpet, radio/ CD, air con, newly retrimmed seats, repainted white.
CHOICE OF 2 – £9,000 + VAT
Drew Wilson Coach Sales 0141 248 5524
1997 Volvo B12R Jonckheere Monaco
71 reclining seats including lap belts, courier seat, powered centre entrance door, air con, radio/PA/cassette, DVD and monitors, toilet, servery unit, fridge, Telma retarder, cruise control.
To view contact Neil McMurdy - Alfa Travel on 01257 248003 (Direct Line)
2005 Jonckheere Mistral Volvo B12B
13 metre, 53 retrimmed seats with 3 point belts and centre toilet, air con, will be supplied with new MOT.
£47,500 + VAT
Chiltern Travel 07768 215058 tboorman@outlook.com
Volvo B10M
Volvo B10M
Volvo B10M
53 seats, several M reg coaches available.
55 seats, two available.
57 seats.
£POA
£POA
£POA
£POA
Tel: 01823 653000 Moseley in the South
Howard Snaith - 01830 520609 howardsnaith@btconnect.com
Howard Snaith - 01830 520609 howardsnaith@btconnect.com
Howard Snaith - 01830 520609 howardsnaith@btconnect.com
Volvo B7 Optare Esteem
2006 Volvo B12M Berkoff
1993 Volvo B10M VanHool
Volvo B10M Jonkheere
51/53 seat executive, WC, AC, auto, LEZ, MOT 12/11/15, excellent condition.
70 seats, 3 point height adjustable seat belts, CCTV.
53 seats with lap belts.
NOW £57,000 + VAT
£15,000
£8,000
01884 252646 / 07702 626542 Kingdoms Tours Ltd
Smith & Sons – 01828 626262 info@smithandsonscoaches.co.uk
Smith & Sons – 01828 626262 info@smithandsonscoaches.co.uk
Euro 5 – RPC, 43 seats, 30 standing, fully DDA compliant, choice of 4 available – would do a bulk deal.
£78,500 & VAT
Round & About – 01293 852032
704845-1183-Ensign.qxp_Layout 1 07/04/2015 14:22 Page 1
Ensig DOUBLE DECK 2002 52 PLATE SUPER POINTER DARTS
2006 MERCEDES VARIO 814 32 seats with 3 point belts, manual, LEZ compliant, rear wheelchair lift, very low mileage, COIF, long MOT.
42 seats, DDA compliant, Cummins ISB engines, Voith gearboxes.
2007 56 PLATE OPTARE SOLO M920
2004 54 PLATE DAF SB120s
Cummins engine, 33 seats.
Cummins ISB engines, Allison gearboxes, Wrights body, 30 seats, dual door, Hanover LED’s, DDA compliant, £9,000.
2001 51 PLATE SUPER POINTER DART
2001 Y & 51 PLATE VOLVO B7TLs
DDA compliant, Allison gearbox, 42 seats, long MOT.
Volvo Euro 3 engines, Voith gearboxes, 80 seats non DDA or 76 seats DDA, LEZ compliant.
2001 MINI POINTER DART
2004 54 PLATE OPTARE SOLO
8.8m, 29 seats, DDA and LEZ compliant.
2001 51 PLATE DENNIS DART SLF Cummins B series, Allison gearbox, Plaxton body, 10.7m, 37 seats, DDA compliant, Hanover LED’s.
1999 V REG DENNIS TRIDENTS Alexander ALX400 bodies, Cummins C series engines, Voith gearboxes, 80 seats.
Mercedes engine, M920, 33 seats Hanover destination, DDA compliant.
2002 DENNIS DARTS Cummins Euro 3 / Allison, Plaxton Pointer bodies, dual door, 30 seats, DDA and LEZ compliant, can be converted to single door. ABS fitted – ideal driver trainers
2002 52 PLATE MINI POINTER DART 26 seats, DDA compliant, 8.8m.
OPEN TOP BUSES A SPECIALITY -
Juliette Close, Purfleet Industrial Telephone 01708 865656 Fax: 01708 8 Visit our website for current s
704845-1183-Ensign.qxp_Layout 1 07/04/2015 14:23 Page 2
nbus
K ER SPECIALIST 2005 54 PLATE DENNIS DART SLFs
1999 V REG DENNIS TRIDENTS Cummins C series engines, Voith gearboxes, Plaxton President bodies, 75 seats.
Cummins ISB Euro 3 engines, Allison gearboxes, Plaxton Pointer bodies, 37 seats.
1999 T REG DENNIS TRIDENTS Cummins C series engines, ZF gearbox, East Lancs bodies, 74 seats, long MOT’s
1999 T REG DENNIS TRIDENT Cummins C series / Voith gearbox, East Lancs convertible open top, 78 seats.
2007 ENVIRO 200 Cummins Euro 4 , Voith gearbox, East Lancs body, 9.4m, 26 seats, DDA and LEZ compliant.
2001/2002 DENNIS TRIDENTS 51 and 02 plate, Cummins Euro 3 ISC engines, LEZ, Plaxton President bodies, can be DDA, single door and 78 seats, or dual door 67 seats.
2001 & 2002 DENNIS TRIDENTS ISC Euro 3 engines, DDA and LEZ compliant, Alexander ALX 400 bodies, 62 seats dual door or can be upseated and converted to single door.
2000 X REG VOLVO B7TLs Euro 2, LEZ compliant, Plaxton President , CCTV, dual door 62 seats or single door 74 seats. £9,000 + VAT
1998 S REG VOLVO OLYMPIAN Volvo Euro 2 engines, 76 seats, ZF gearboxes, part open top.
2004 OPTARE SOLO Mercedes engine, M850, 26 seats with 3 point belts, DDA compliant.
2002 MINI POINTER DART Cummins ISB engines, Allison gearboxes, 8.8m long, 29 seats, DDA compliant.
2003 DENNIS TRIDENTS Cummins ISC Euro 3 engines, Voith 4 speed gearboxes (60mph), Plaxton bodies, 60 seats as dual door, 68 seats single door and DDA or 72 seats all seated single door. £9,000 plus VAT as dual door, £16,000 as 68 seats DDA or £13,000 as 72 seat single door non DDA.
- BRITAIN’S BIGGEST BUS DEALERS Park, Purfleet, Essex, RM15 4YF 8 864340 e-mail: sales@ensignbus.com t stock at www.ensignbus.com
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Brand New coach-built Mercedes 516 CDi Euro 6 Ferqui Soroco 19 high back reclining seats, 3 point belts, AC, DG, reading lights, power door, tow-bar and boot.
Brand New Coach-built Mercedes Atego Ferqui F5 34, 36 or 38 high back seats, 3 point belts, air conditioning, double glazing, reading lights, power door, curtains, large boot. Orders now being taken.
Brand New Mercedes 516 CDi coach-built Ferqui Soroco 16 high back seats, 3 point belts, AC, DG, curtains, power door, large boot, metallic paint.
D L O
S 2012 Mercedes 816 Vario Ferqui Toro 32 high back seats plus courier, 3 point belts, AC, DG, curtains, power door and boot.
D L O
S
2010 Mercedes 515 CDi Soroco 19 high back seats, 3 point belts, AC, DG, forced air, reading lights, power door, metallic paint and boot.
2011 Mercedes 516 CDi Sprinter Auto 16 high back reclining seats, 3 point belts, AC, forced air, reading lights, curtains, large boot.
2010 Mercedes 516 CDi Soroco 16 high back seats, 3 point belts, AC, DG, forced air, reading lights, power door and large boot.
D L O
S
2008 Iveco 40C12 16 high back seats, 3 point belts, forced air, reading lights, curtains, drop step, coach back end.
2007 57 Reg Mercedes Soroco 16 high back leather trimmed seats, 3 point belts, AC,DG, forced air, reading lights, power door, large boot.
2005 Mercedes Benz 413 CDi Sprinter 16 high back seats, 3 point belts, forced air, reading lights, curtains, drop step and boot.
1999 S Reg Mercedes 814 Plaxton Beaver 33 seats, 3 point belts, power door, manual gearbox, new test.
D L O
S
2006 56 Reg Mercedes 413CDi Soroco 16 high back seats, 3 point belts, AC, forced air, reading lights, curtains, power door & large boot.
Steve Peach Tel: 01405 814064 Mob: 07836 551020 Email: info@connaughtpsv.co.uk Web: www.connaughtpsv.co.uk
000000-1182-Moseley PCV.qxp 30/03/2015 11:30 Page 1
MOSELEY (PCV) LTD Elmsall Way, Dale Lane South Elmsall Pontefract West Yorkshire WF9 2XS
Tel: 01977 609000 Fax: 01977 609900 enquiries@moseleycoachsales.co.uk www.moseleycoachsales.co.uk
2010
VDL BOVA FUTURA FHD127.365 PR Automatic with 53 reclining seats, centre sunken toilet and power operated continental door, drinks, fridge, double glazed side windows, curtains, AIR CONDITIONED, wired for 2x T.V. and DVD, Z.F. AUTOMATIC gearbox, Z.F. INTARDER, courier seat, power entrance door and painted in white.
2009
SCANIA K340 EB OMNI EXPRESS 55 seats, Automatic gearbox, 3 point seta belts, dvd and 2 monitors, AIR CONDITIONING, drinks machine and fridge, reversing camera.
2009
SCANIA K340 EB IRIZAR CENTURY 12M, 49 reclining seats trimmed in multi-coloured moquette with 3 point seat belts, leather headrest inserts, centre sunken toilet, power operated continental door, double glazed side windows, curtains, courier seat, AIR CONDITIONING, drinks machine, fridge, wired TV/DVD, ZF automatic gearbox, power entrance door and finished in white.
£169,500
£129,500
£139,000
2008
2007
2005
VOLVO B12BT 9700 TRI-AXLE 14 METER COACH with 53/57 reclining seats trimmed in grey and black leather, centre sunken toilet and power operated continental door, drinks, fridge, double glazed side windows, curtains, 2x TV and DVD, air conditioned, iShift gearbox, intarder, aircraft style doors to hatrack, courier seat, power entrance door, alloy wheels.
VOLVO B12M 420+ I SHIFT JONCKHEERE JHV 12.6 METER COACH with 53 reclining seats trimmed in black multi coloured moquette, 3 point seat belts, drinks, fridge, air conditioned, double glazed side windows, curtains, centre sunken toilet and continental door, wired for TV and DVD, alloy wheels, crew seat and power entrance door.
VOLVO B12M BERKHOF AXIAL 50 with 49 reclining seats trimmed in blue multi coloured moquette, centre sunken toilet and continental door, drinks, fridge, air conditioned, 2x TV and DVD, double glazed side windows, curtains, courier seat, power entrance door.
£129,500
£119,500
£79,500
2003
2003
2002
VOLVO B12M BERKHOF AXIAL 12M 49 reclining seats trimmed in blue multicoloured moquette, rear sunken toilet, continental door, double glazed side windows, curtains, courier seat, AIR CONDITIONING, drinks machine, fridge, wired TV/DVD and finished white.
2003 VOLVO B12M JONCKHEERE MISTRAL 50 with 51/53 Reclining seats trimmed in black magiq moquette, centre sunken demountable toilet with continental door, drinks, fridge, wired for TV and DVD, double glazed side windows, curtains, AIR CONDITIONED, courier seat and power entrance door.
£49,500
£57,500
NEOPLAN N122/3 SKYLINER (MAN POWER) DOUBLE-DECK 12M 75 seats, saloon toilet, front and centre power doors, airconditioning, kitchen incorporating drinks machine and fridge, TV monitors to both saloons, AS-Tronic gearbox and finished white, MOT being renewed.
£75,500
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PSV
2009 59 PLATE FIAT DUCATO MAXI 40 3.0 JTD 160PS KSF FREEDOM STEP ENTRY LOW FLOOR WHEELCHAIR ACCESSIBLE MINIBUS 3.0 turbo diesel 160ps euro 5 engine, 6 speed manual gearbox, white, electric rear wheelchair lift, low entry side step with manual front entry door, fully tracked flat floor, tracking for up to 6 wheelchairs, manual side entry door, panoramic glass, air conditioning in cab, rear Ebispacher heater and ventilation system, 91,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 19,995 + VAT
PSV
2004 54 MERCEDES 814 PLAXTON BEAVER 2 33 SEAT WELFARE BUS 4.25 turbo diesel, 5 speed manual gearbox, yellow/green, COIF, analogue tachograph, PSV, Ratcliffe underfloor rear wheelchair lift, tracking for 10 wheelchairs, electric bi-fold front door, destination boards, 492,000 kilometers/307,000 miles, VGC, supplied with 12 months MOT or PSV, fully serviced to RTA standards, 1 month nationwide parts and labour warranty £ 13,195 + VAT
PSV
2008 57 PLATE IVECO DAILY 50C15 17 SEAT AUTOMATIC FRONT ENTRY WHEELCHAIR MINIBUS 3000cc TD, automatic, white, COIF for 15 passengers, digital tacho, PSV, electric side entry plug door with fold out step, Ricon internal rear wheelchair lift, tracking for 6 wheelchairs, flat floor, currently fitted with 9 seats but additional seating can be added to make into 16 passenger seats, electric windows, LEZ compliant, ex local authority owned, 110,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 12,495 + VAT
PSV
2005 55 PLATE MERCEDES BENZ 614 VARIO 20 SEAT MINICOACH Onyx conversion, analogue tachograph, certificate of initial for 19 passengers, PSV’D, electric plug front entry door, coach style velour seats, overhead luggage racks, large boot, uplift skylight, waiting for full respray, can be painted into any colour of your choice, supplied with 12 months PSV, fully serviced to RTA standards, 1 months nationwide parts and labour warranty £ 10,995 + VAT
PSV
2000 09 VOLKSWAGEN TRANSPORTER T5 BLUEBIRD TUCANA 21 SEAT WELFARE BUS Bluebird Tucana conversion, 2.5 TDI, blue, automatic gearbox, digital tachograph, COIF, air conditioning, PSV, fold out rear wheelchair ramp, tracking for up to 5 wheelchairs, electric front entry door, LEZ compliant, 141,000 kilometers/88,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour £ 18,995 + VAT
PSV
2007 07 PLATE IVECO DAILY 50C15 AUTOMATIC FRONT ENTRY WHEELCHAIR MINIBUS 3000cc turbo diesel, automatic, COIF, digital tacho, PSV, electric front entry plug door with fold out step, Ricon internal rear wheelchair lift, tracking for 6 wheelchairs, flat floor, fitted with 10 seats but additional seating can be added, remote central locking, electric windows, CD player, LEZ compliant, ex local authority owned, 76,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 12,995 + VAT
PSV
2003 03 MERCEDES VARIO 814 33 SEAT WELFARE BUS 4.25 turbo diesel, 5 speed manual gearbox, currently yellow, waiting for white respray, Certificate of Initial Fitness for 30 seats, currently fitted with 28 seats, analogue tachograph, PSV, Ricon underfloor rear wheelchair lift, tracking for 10 wheelchairs, electric bi-fold front door, Leicester Carriage Builders conversion, 230,000 kilometers/144,000 miles, very good condition, supplied with 12 months MOT or PSV, fully serviced to RTA standards, 1 month nationwide parts and labour warranty £ 11,995 + VAT
BEN WEAVER commercIals
2006 06 PLATE MERCEDES BENZ 616CDI SPRINTER LOW FLOOR ACCESSIBLE SERVICE BUS 2.7CDi turbo diesel 160ps engine, 6 speed automatic, double electric front access plug entry doors, rear emergency exit door, fold out wheelchair access ramp, low floor with tracking for upto 3 wheelchairs, COIF for 15 seated plus 1 wheelchair or 13 seated plus 3 wheelchairs, analogue tachograph, PSV tested, ex local authority owned, 166,000 miles, very good condition supplied with 12 months PSV, fully serviced to RTA standards, 1 months nationwide parts and labour warranty £17,995 + VAT
2008 08 PLATE NEW SHAPE MERCEDES SPRINTER 311CDI LWB 11 SEAT WHEELCHAIR ACCESSIBLE MINIBUS 2200 CDi turbo diesel 110ps, 6 speed manual gearbox, white, Frank Guy conversion, Ricon internal rear wheelchair lift, tracking for 3 wheelchairs plus 8 passengers, uplift skylight, CD player, electric mirrors, currently fitted with 10 passenger seats but 4 more can be added to make 14 passengers, 172,000 miles but looks and drives like 72,000 miles, excellent condition, supplied with 12 months MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 13,295 + VAT
PSV
2007 07 PLATE IVECO DAILY 50C15 AUTOMATIC FRONT ENTRY WHEELCHAIR MINIBUS 3000cc turbo diesel, automatic, COIF, digital tachograph, PSV, electric front entry plug door with fold out step, Access underfloor rear wheelchair lift, tracking for 6 wheelchairs, flat floor, currently fitted with 10 seats but additional seating can be added to make into 16 passenger seats, LEZ compliant, ex local authority owned, 97,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 12,495 + VAT
PSV
2007 07 PLATE IVECO DAILY 50C15 AUTOMATIC FRONT ENTRY WHEELCHAIR MINIBUS 3000cc turbo diesel, automatic, COIF, digital tacho, electric front entry plug door with fold out step, Access underfloor rear wheelchair lift, tracking for 6 wheelchairs, fitted with 9 seats but additional seating can be added, remote central locking, electric windows, CD player, LEZ compliant, ex local authority owned, 100,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 12,495 + VAT
PSV
2007 57 PLATE IVECO DAILY 45C15 9-16 SEAT FRONT ENTRY WHEELCHAIR MINIBUS 3000cc turbo diesel, white, digital tachograph, electric front entry plug door with fold out step, Access under floor rear wheelchair lift, tracking for 5 wheelchairs, currently fitted with 12 seats but additional seating can be added to make into 15 passenger seats, CD player, LEZ compliant, ex charity owned, 106,000 kilometers/65,000 miles, excellent condition, supplied with 12 months MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 11,995 + VAT
PSV
2007 07 PLATE IVECO DAILY 50C15 AUTOMATIC FRONT ENTRY WHEELCHAIR MINIBUS 3000cc turbo diesel, automatic, COIF, digital tachograph, PSV, electric front entry plug door with fold out step, Access underfloor rear wheelchair lift, tracking for 6 wheelchairs, flat floor, currently fitted with 10 seats but additional seating can be added to make into 16 passenger seats, LEZ compliant, ex local authority owned, 121,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 11,795 + VAT
PSV
PSV
2005 05 MERCEDES VARIO 814 16-24 SEAT WELFARE BUS 4.25 turbo diesel, 5 speed manual gearbox, Frank Guy conversion, green, Certificate Of Initial Fitness for 16 passengers, analogue tachograph, PSV, PLC Access underfloor rear wheelchair lift, tracking for 8 wheelchairs, electric bi-fold front door, fold-out side access step, 169,000 kilometers/105,000 miles, ex local authority owned, supplied with 12 months PSV or MOT, fully serviced to RTA standards, 1 months parts and labour warranty £ 9,995 + VAT
PSV
2005 55 PLATE VOLKSWAGEN LT46 16 SEAT WELFARE FRONT ENTRY MINIBUS 2.5 TDI White, 5 speed manual gearbox, analogue tachograph, manual front entry plug door, Ricon internal rear wheelchair lift, tracking for 6 wheelchairs, 3 foldaway seats, currently fitted with 8 passenger seats bus 7 more can be added to make into a 15 passengers seat bus, 1 ex local authority owner, LEZ compliant, excellent condition, supplied with 12 months MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 9,495 NO VAT
PSV
2005 05 PLATE VOLKSWAGEN LT46 16 SEAT WHEELCHAIR ACCESSIBLE MINIBUS 2.5 TDI, white, Ratcliffe underfloor rear wheelchair lift, fully tracked throughout, tracking for up to 6 wheelchairs, COIF, PSV, electric plug side entry door, analogue tacho, LEZ compliant, 66,000 miles, one local authority owner from new, very good condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 month nationwide parts and labour warranty £ 8,495 + VAT
2005 55 PLATE MERCEDES SPRINTER 416CDI 16 SEAT FRONT ENTRY WHEELCHAIR ACCESSIBLE MINIBUS 2200 CDI turbo diesel 160ps, 6 speed Sprintshift automatic gearbox, red, Access underfloor rear wheelchair lift, fully tracked, tracking for upto 6 wheelchairs, 107,000 miles, excellent condition, supplied with 12 months MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 9,995 + VAT
2006 55 VOLKSWAGEN TRANSPORTER T5 16 SEAT WELFARE BUS WITH COIF TACHOGRAPH AND PSV Bluebird Tucana conversion, 2.5 TDI, white, automatic, COIF for 15 passenger seats or 5 wheelchairs plus 2 seated, PSV, analogue tacho, air con, gross vehicle weight 3800 kgs so can be driven without a D1 licence, fold out rear wheelchair ramp, tracking for up to 5 wheelchairs, electric front entry, LEZ compliant, 1 ex local authority owner, 81,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 9,495 + VAT
PSV
PSV
2007 57 PLATE FORD TRANSIT 17 SEAT MINIBUS WITH COIF TACHO AND PSV 2.4 turbo diesel, frozen white, digital tachograph, Certificate of Inital Fitness for 16 passengers, PSV, electric windows, remote central locking, CD player, 84,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 8,495 + VAT
2006 55 VOLKSWAGEN TRANSPORTER T5 16 SEAT WELFARE BUS WITH COIF, TACHOGRAPH AND PSV Bluebird Tucana conversion, 2.5 TDI, COIF for 15 passenger seats or 5 wheelchairs plus 2 seated, PSV, tacho, air con, gross vehicle weight of 3800 kgs so can be driven without a D1 licence,rear wheelchair ramp, tracking for up to 5 wheelchairs, electric front entry, LEZ compliant, 166,000 miles, fitted with 7 passenger seats but 8 more can be added, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour £ 8,495 + VAT
Gower Street, Sheffield, S4 7JW Tel: 0114 275 7076
www.minibuses.co
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PSV
2006 06 PLATE VOLKSWAGEN LT46 13 SEAT WHEELCHAIR ACCESSIBLE MINIBUS 2.5 TDI, silver, Access underfloor rear wheelchair lift, tracking for up to 3 wheelchairs, electric plug side entry door with electric access step, digital tachograph, certificate of initial fitness, PSV, LEZ compliant, 104,000 miles, very good condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 8,295 + VAT
PSV
2006 56 PLATE FORD TRANSIT 17 SEAT MINIBUS WITH COIF AND PSV 2.4 turbo diesel, frozen white, Certificate of Inital Fitness for 16 passengers, PSV, electric windows, remote central locking, CD player, 84,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 7,495 + VAT
PSV
2008 57 PLATE FORD TRANSIT 15 SEAT MINIBUS WITH COIF TACHOGRAPH AND PSV 2.4 turbo diesel, frozen white, digital tachograph, COIF for 14 passengers, PSV, electric windows, remote central locking, CD player, galvanized luggage roof rack, 71,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 8,295 + VAT
PSV
2003 (03) IVECO DAILY 65C15 23-25 SEAT WELFARE BUSES Analogue tacho, PSV, COIF for 22 passengers, PSV, 2800cc turbo diesel, white, Access underfloor rear chairlift, tracking up to 8 wheelchairs, 1 local authority from new, excellent condition, 12 months PSV and MOT, fully serviced to Good Garage Scheme standards, 1 month nationwide parts and labour warranty £ 5,995 +VAT
PSV
2003 03 PLATE IVECO DAILY 65C15 12-24 SEAT WELFARE BUS WITH TACHOGRAPH COIF AND PSV 2800cc turbo diesel, white, Access underfloor rear wheelchair lift, tracking for up to 8 wheelchairs, currently fitted with 12 passenger seats plus drivers companion 10 more can be added to take 22 passengers, analogue tachograph, COIF for 22 passengers, PSV, 1 local authority owner from new, 215,000 kilometers/134,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 1 month nationwide parts and labour warranty £ 5,595 + VAT
2004 54 PLATE IVECO DAILY 65C15 25 SEAT WELFARE BUS WITH TACHOGRAPH COIF AND PSV 2800cc turbo diesel, white, Access underfloor rear wheelchair lift, tracking for up to 8 wheelchairs, currently fitted with 22 passenger seats, 2 more can be added, analogue tacho, Certificate of Initial Iitness for 22 passengers, PSV, overhead luggage storage 1 local authority owner from new 93,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 1 month nationwide parts and labour warranty £ 7,995 + VAT
2006 06 REG IVECO DAILY 40C14 13 SEAT WHEELCHAIR ACCESSIBLE MINIBUS 3000cc turbo diesel 140ps, 6 speed manual gearbox, white, COIF for 12 passengers, analogue tacho, current PSV expires 3rd April 2015, tracking for 4 wheelchairs, Ricon underfloor rear wheelchair lift, LEZ compliant, fold out side door, access step, 4200kgs gross vehicle weight so can be driven without a d1 licence, 151,000 kilometers/94,000 miles, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 6,495 + VAT
2004 54 PLATE FORD TRANSIT 16 SEAT WELFARE MINIBUS White, 2.4 turbo diesel 125 ps, 5 speed manual gearbox, Chassis Developments conversion, Certificate of Initial Fitness for 15 passengers, PSV, analogue tachograph, Access underfloor rear wheelchair lift, tracking for up to 6 wheelchairs, electric plug front entry doo,r 1 ex local authority owner from new, LEZ compliant, 100,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 1 months nationwide parts and labour warranty £ 6,495 + VAT
PSV
2003 53 PLATE IVECO DAILY 65C15 16 TO 23 SEAT WELFARE BUS WITH TACHOGRAPH COIF AND PSV 2800cc turbo diesel, metallic light green, Access underfloor rear wheelchair lift, tracking for up to 8 wheelchairs, currently fitted with 16 passenger seats, 6 more can be added to take 22 passengers, analogue tachograph, COIF, PSV, overhead luggage storage, 132,000 kilometers/82,000 miles, very good condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 1 month nationwide parts and labour warranty £ 5,995 + VAT
PSV
2003 53 PLATE IVECO DAILY IRIS 40C13 15 SEAT FRONT ENTRY WHEELCHAIR ACCESSIBLE MINIBUS Analogue tachograph, certificate of initial fitness, PSV, 2.8 turbo diesel 6 speed manual gearbox, white, panoramic glass, front entry door, Ratcliffe underfloor rear wheelchair lift, tracking for upto 6 wheelchairs, LEZ compliant, 166,000 kilometers 103,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 1 months nationwide parts and labour warranty £ 5,495 + VAT
PSV
2006 56 PLATE FORD TRANSIT 17 SEAT MINIBUS WITH COIF AND PSV 2.4 turbo diesel, frozen white, Certificate of Inital Fitness for 16 passengers, PSV, electric windows, remote central locking, CD player, 74,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 7,695 + VAT
PSV
PSV
PSV
2003 53 PLATE MERCEDES SPRINTER LWB 313CDI WHEELCHAIR ACCESSIBLE MINIBUS 2.2 CDI turbo diesel 130ps, silver, Ricon internal rear wheelchair lift, tracking for up to 5 wheelchairs, LEZ compliant, 132,000 miles, supplied with 12 months MOT, fully serviced to Good Garage Scheme standards, 1 month nationwide parts and labour warranty. £ 6,395 NO VAT
PSV
2005 55 PLATE IVECO DAILY IRIS 45C13 13 SEAT FRONT ENTRY WHEELCHAIR ACCESSIBLE MINIBUS Analogue tachograph, electric front entry plug door with low access step, Ricon internal rear wheelchair lift, tracking for upto 4 wheelchairs, 189,000 kilometers/118,000 miles excellent condition, supplied with 12 months MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 6,495 + VAT
PSV
2004 04 PLATE FORD TRANSIT 17 SEAT WELFARE MINIBUS White, 2.4 turbo diesel 125 ps, 5 speed manual gearbox, Chassis Developments conversion, Certificate of Initial Fitness for 15 passengers, PSV, analogue tachograph, Access underfloor rear wheelchair lift, tracking for up to 6 wheelchairs, electric plug front entry door, 1 ex local authority owner from new, LEZ compliant ,79,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 1 months nationwide parts and labour warranty £ 6,495 + VAT
PSV
2004 53 PLATE IVECO DAILY 65C15 16 TO 23 SEAT WELFARE BUS WITH TACHOGRAPH COIF AND PSV 2800cc turbo diesel, metallic light blue, Access underfloor rear wheelchair lift, tracking for up to 8 wheelchairs, currently fitted with 10 passenger seats, 6 more can be added to take 22 passengers, analogue tachograph, COIF, PSV, 214,000 kilometers/134,000 miles, very good condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 1 month nationwide parts and labour warranty £ 5,795 + VAT
PSV
2002 52 PLATE VOLKSWAGEN LT46 16 SEAT WHEELCHAIR ACCESSIBLE MINIBUS 2.5 TDI, white, Ricon underfloor rear wheelchair lift, fully tracked throughout, tracking for up to 6 wheelchairs, certificate of initial fitness, PSV, analogue tachograph, panoramic glass, LEZ compliant, 226,000 kilometers/141,000 miles,1 local authority owner from new, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 1 month nationwide parts and labour warranty £ 5,195 + VAT
All vehicles supplied with 12 months MOT/PSV, fully serviced to Good Garage Scheme standards and 1–3 months nationwide parts and labour warranty
2002 02 PLATE (ON PRIVATE REG) MERCEDES SPRINTER 411CDI 17 SEAT MINIBUS/MINICOACH 2.2CDi turbo diesel, 5 speed manual gearbox, silver, certificate of initial fitness, analogue tachograph, PSV, overhead storage with reading lights and forced air, curtains, sunroof, CD player, 313,000 miles, good condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 1 months nationwide parts and labour warranty £ 6,495 + VAT
PSV
2004 53 PLATE FORD TRANSIT 17 SEAT WELFARE MINIBUS White, 2.4 turbo diesel 125 p,s 5 speed manual gearbox, UV Modular conversion, Certificate of Initial Fitness for 12 passengers, PSV, Access underfloor rear wheelchair lift, tracking for up to 6 wheelchairs, electric plug front entry door, 1 ex local authority owner from new, LEZ compliant, 133,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 1 months nationwide parts and labour warranty £ 6,295 + VAT
PSV
2003 53 PLATE FORD TRANSIT 11 SEAT WHEELCHAIR ACCESSIBLE MINIBUS White, 2.4 125ps turbo diesel, Certificate of Initial Fitness for 10 passengers and 2 wheelchairs, PSV, Ratcliffe internal rear wheelchair lift, tracking for 2 wheelchairs, 82,000 miles, very good condition, supplied with 12 months PSV/MOT, fully serviced to Good Garage Scheme standards, 1 months nationwide parts and labour warranty £ 5,795 + VAT
PSV
2002 02 PLATE IVECO DAILY IRIS 40C13 17 SEAT FRONT ENTRY WHEELCHAIR ACCESSIBLE MINIBUS 2.8 turbo diesel, 6 speed manual gearbox, white, certificate of initial fitness, analogue tachograph, PSV, panoramic glass, electric front entry plug door, Access underfloor rear wheelchair lift, tracking for upto 6 wheelchairs, LEZ compliant, 150,000 kilometers 95,000 miles, very good condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 1 months nationwide parts and labour warranty £ 4,295 + VAT
701915-1183-DrewWilson.qxp 07/04/2015 14:42 Page 1
DREW WILSON coach sales
1991 DAF VAN HOOL 55 seats with belts, long test, radio/PA system, power door, excellent condition inside and out for its year.
£47,000 + VAT
2000 MERCEDES VARIO 814D PLAXTON BEAVER 2 33 moquette seats, seatbelts, automatic, power door, new MOT, 140,182kms, very good condition. £9,000 + VAT
2002 IVECO MAXIM 29 coach seats, lap retractable belts, crew seat, power door, manual gearbox, forced air, reading lights, curtains, radio cassette. £15,000 + VAT
1997 SCANIA IRIZAR CENTURY 51 reclining seats, toilet, lap retractable belts, crew seat, comfort shift, double glazing, tinted windows, power door, air con, new paint and MOT, tidy condition, 199,039kms. £7,500 + VAT
2003 VOLVO B12M JONCKHEERE MISTRAL 50 leather coach seats, manual, 3 point belts, curtains, rear toilet, CD/radio, monitor, forced air heating, reading lights, power door. £37,000 + VAT
1993 DAF SB3000 VAN HOOL ZF auto, 51 seats, COIF for 55 seats, boiler, curtains, toilet, aisle carpet, all new stretch panels and paint, box sections replaced, recent re trim, excellent condition. £9,000 + VAT
2001 AYATS BRAVO Double decker, toilet, air conditioning, servery, DVD, fridge, 75 seater.
2000 DENNIS JAVELIN CAETANO ENIGMA 53 seats, lap retractable belts, luggage racks, reading lights, forced air heating, curtains, manual. £12,000 + VAT
2000 MERCEDES HISPANO
49 seats, semi automatic, lap retractable belts, centre toilet, forced air heating, reading lights, TV monitor. £19,950 + VAT
1995 VOLVO B10M CAETANO ALGARVE II 70 seats, 3 point belts, manual gearbox, lap retractable seatbelts, luggage racks, floor vents, reading lights, radio/CD, new MOT. £19,000 + VAT
1999 MERCEDES BEAVER 2 31 bus seats, lap belts, luggage holder, manual, power door.
£7,000 + VAT
1999 IVECO BEULAS STERGO E
51 recliners with belts, crew seat, luggage racks with reading lights, power door, manual gea box, rear floor mounted toilet, long MOT, 840,000 kms. £13,000 + VAT
POA
2007 VOLVO B9 TL WRIGHTS ECLIPSE ZF auto, new engine, 68 semi coach seats plus wheelchair plus 16 standees, 50,000kms, new Ecu’s destination gear, 10.4m long, nice driver. £75,000 + VAT
1995 VOLVO B9M VAN HOOL ALIZE 38 reclining seats, rear floor mounted toilet, manual, double glazed, tinted windows, power door. New MOT, rear servery, air conditioning, new paint. £10,000 + VAT
1996 DENNIS JAVELIN BERKHOFF MOT April 2015, 53 seater, air conditioned.
2003 53 FORD TRANSIT 17 SEAT MINIBUS 2402cc engine, 5 speed gearbox, tacho fitted, tested till October 2015, tidy condition inside and out.
1999 MERCEDES 814 MELLOR BODY 33 seats, manual gearbox, 33 high back coach seats with belts, power door, long MOT.
£10,000 + VAT
£4,500 + VAT
£7,000 + VAT
2002 MERCEDES VARIO 614D Onyx conversion, 24 coach seats, 3 point seatbelts, luggage racks, forced air, reading lights, manual, rear dropwell boot, tacho, power door, tidy condition. £10,500 + VAT
CHOICE OF OVER 350 VEHICLES • OPEN 7 DAYS 08.00-18.00
CHECK OUT OUR WEBSITE AT WWW.DREWWILSON.CO.UK Tel/Fax: 0141 248 5524 • Mob: 07764 200444 • Email: drew@drewwilson.co.uk Mob: 07827 325474 • Email: graham@drewwilson.co.uk
706940-1183-Scania.qxp 07/04/2015 14:23 Page 1
SScania (Great Britain) Limited, Claylands Avenue, Worksop, Nottinghamshire, S81 7DJ
2009/10 ‘59’ SCANIA OMNICITY DOUBLE DECK BUSES AVAILABLE NOW FROM LESS THAN £50 PER DAY*
• Capacity 87 (41 upper deck, 22 + 1 wheelchair lower deck and 23 standees) • Automatic wheelchair ramp • Euro 5 • ZF automatic • Currently TFL spec but conversion to single door spec with extra seats available • Choice of vehicles
OPTION 1 - SALE PRICE
OPTION 2 - 5 YEAR CONTRACT HIRE
££85,000.00
£1,450.00
converted and painted price.
pcm
*Based on a 5 year contract hire at £1,450pcm - subject to status To view the rest of our stock please visit our website www.scania.co.uk/usedbuscoach
£
ALSO IN STOCK
2013 '13' Scania K360 4x2 Irizar i-6. 53 seats, toilet, Euro 5, 2-pedal Opticruise, aircon, TV/DVD, i-pod connection, excontract hire, choice of vehicles. £199,000 2013 '13' Scania K360 4x2 Irizar Century. 49 seats, toilet, Euro 5, 2-pedal Opticruise, aircon, TV/DVD, i-pod connection, excontract hire. £185,000 2012 '61' Scania K400 4x2 Irizar i-6. 49 seats, toilet, Euro 5, 2-pedal Opticruise, aircon, TV/DVD, i-pod connection. £155,000 2012 '61' Scania K360 4x2 Irizar Century. 49 seats, toilet, Euro 5, 2-pedal Opticruise, aircon, TV/DVD, i-pod connection, excontract hire. £150,000 2011 '61' Neoplan Tourliner 6x2 14m. 61 seats, TV/DVD (3 monitors), aircon, Euro 5, ZF AS-Tronic. £155,000
2010 '10' Scania K380 4x2 OmniExpress 36. 51 seats, toilet, Euro 4, Opticruise, aircon, TV/DVD. £135,000 2009 '09' Scania K340 Irizar Century. 49 seats, ZF automatic, toilet, TV/DVD, aircon, Euro 4. £115,000 2008 '08' Scania K380 6x2 Irizar D Century 14m. 61 seats, toilet, SOLlift, aircon, TV/DVD. £110,000 Euro 4, Opticruise, Wheelchair 2005 '05' Iveco Beulas Midistar 9m. 35 seats, toilet, aircon, ZF 6-speed, TV/DVD, Euro 4 (Eminox). £45,000
COMING INTO STOCK SOON: 2010 Scania CN230 OmniCity 12mL single deck service buses. SO Dhire, choice of 6. L 42 seats, ZF auto, Euro 5, ex-contract L A
Contact James Morgan on 07795 350814 or 01909 533102. Alternatively, contact your local area representative: • • • • •
James Morgan Jamie MacIntosh Dale Ogg Richard Sear Lee Wale
London and South East North and North West North East, Scotland and Northern Ireland South West and South Central East and West Midlands and North Wales
07795 350814 07974 403312 07974 403305 07739 628732 07974 403309
705876-1183-Heatons.qxp 07/04/2015 14:45 Page 1
HEATONS MOTOR CO. WIGAN THE NORTH WEST’S PREMIER MINIBUS SALES, S WHEELCHAIR ACCESSIBLE
07 MERCEDES SPRINTER 311 CDI MWB
PSV’d
WHEELCHAIR ACCESSIBLE
2012 IVECO 50C17 IRISBUS
WHEELCHAIR ACCESSIBLE
only covered 55,378 miles, 8 highback passenger seats, lots of Unwin tracking, SLD with cassette step, PLS fully automatic Clearway tailift, totally showroom condition inside and out. £11,995 LEZ
09 IVECO MELLOR COACHBUILT 8/16 highback passenger seats, complete flat floor,full length Cant rail, PLS fully automatic internal Clearway tailift, power door, front entry, unmarked metallic paintwork, excellent value. £12,995
PSV’d
LEZ
09 IVECO MELLOR COACHBUILT
WHEELCHAIR ACCESSIBLE
WHEELCHAIR ACCESSIBLE
Covered 70,436 miles, complete flat floor, 8/16 highback passenger seats all on Unwin tracking, full length Cant rail, PLS fully automatic internal tailift, powerdoor front entry, unmarked metallic paint, looks and drives superb giving excellent value for money. £12,995 LEZ WHEELCHAIR ACCESSIBLE
PSV’d
only covered 48,000 miles, lots of Unwin tracking, 8 highback passenger seats, Ricon internal fully automatic Clearway tailift, SLD with cassette step, full electric pack, stunning silver metallic, excellent value. £13,995
LEZ
16 highback passenger seats, lots of Unwin tracking, SLD with cassette step, external PLS fully automatic cassette tailift, tacho, CoIF’d, one owner from new. £17,495 LEZ
06 MERCEDES VARIO 814
PSV’d
LEZ
£29,995
59 MERCEDES SPRINTER 513 CDI
WHEELCHAIR ACCESSIBLE
59 PLATE PEUGEOT BOXER MWB
only covered 3,036 mls, yes only, totally totally like new in every possible way, excellent spec, featuring 12 highback seats on NMI quick release, lots of Unwin tracking, complete flat floor, power door, side entry, automatic transmission, external PLS fully automatic cassette tailift, panoramic plant on tinted windows, stunning silver metallic
only covered 98,000 miles, 24 highback seats with 3 point belts, lots of Unwin tracking, PLS fully automatic internal Clearway tailift, powerdoor front low step entry, tacho, excellent UVG Modular coachbuilt body, PSV tested, showroom condition inside and out, excellent value. £16,995
57 MERCEDES SPRINTER 309 MWB
WHEELCHAIR ACCESSIBLE
Unmarked stunning silver metallic, features 8 highback passenger seats, lots of Unwin tracking, M1 tested Innotrax flooring, full carpet-lined, SLD with electric side step, external Ratcliffe fully automatic tailift, good quality conversion, totally showroom condition inside and out. LEZ £10,995
59 PLATE MERCEDES SPRINTER 515 LWB
WHEELCHAIR ACCESSIBLE
PSV’d
06 MERCEDES VARIO 814
PSV’d
63 PLATE FORD TRANSIT TOURNEO CUSTOM 300 TREND LWB only covered 19,902 miles, one council owner from new (please note this hasn’t been a taxi), stunning unmarked black paintwork, showroom condition inside and out, 8 passenger seats, with plenty luggage space, full electric pack, air conditioning, multi function steering wheel, unbelievable value LEZ £18,995
LEZ
2010 PEUGEOT BOXER MWB
WHEELCHAIR ACCESSIBLE
only covered 42,696 miles, 16 highback passenger seats, Unwin tracking, SLD with side step, external fully automatic tailift, digital tacho, full carpetlined, good quality conversion totally showroom condition inside and out excellent value. £18,995 LEZ
Full electric pack, totally showroom condition inside and out, will come newly CoIF’d and with 12 months PSV test. £11,995
PSV’d
only covered 34,813 miles, features 7 highback passenger seats with 3 point belts, lots of Unwin tracking, cant rail, Eberspacher heater, SLD with electric side step, Ricon internal fully automatic tailift, air conditioning, totally showroom condition inside and out £14,995 LEZ
WHEELCHAIR ACCESSIBLE
58 PLATE MERCEDES SPRINTER 515 UVG MODULAR COACHBUILT BODY
PSV’d
16 highback passenger seats, powerdoor front low step entry, external fully automatic PLS tailift, exceptionally clean inside and ou,t 12 months PSV test, ready to work and giving outstanding value for money choice of 4 £15,995 LEZ
Tel: 01942 864222 • Phil 07715 2
See all our stock on our website ALL PRICES PL
ALL PRICES PLUS VAT We quality vehicles, prices, no pressure sales. Come and have a Weguarantee guarantee quality vehicles, rightright prices, no pressure sales. Come and have a coffee while yo
705876-1183-Heatons.qxp 07/04/2015 14:46 Page 2
53 Bickershaw Lane Abram, Wigan Lancashire WN2 5PL S, SUPPLYING NATIONWIDE FOR OVER 40 YEARS
PSV’d
2004 IVECO BEAULAS MIDIRIDER 39 SEATER LUXURY COACH Highback seats in unmarked velour with 3 point belts, lugguage racks, forced air, PA system, electric windows, air side lockers, aircon, September PSV test, recorded speedo reading 233,704 kms, private number plate. This must give outstanding value for money at £32,995 WHEELCHAIR ACCESSIBLE
08 VOLKSWAGEN CRAFTER MELLOR COACHBUILT BODY Only covered 69,380 miles, 9/16 highback passenger seats, complete flatfloor, powerdoor front low step entry, Ricon internal fully automatic tailift £14,995
PSV’d
LEZ
WHEELCHAIR ACCESSIBLE
10 PLATE FORD TRANSIT LWB 17 SEAT FACTORY BUILT
PSV’d
58 PLATE MERCEDES SPRINTER 515 UVG MODULAR COACHBUILT
WHEELCHAIR ACCESSIBLE
WHEELCHAIR ACCESSIBLE
Only covered 33,000 miles, full electric pack, showroom condition inside and out, outstanding value for money £10,995 LEZ
16 highback passenger seats, complete flatfloor, powerdoor front low step entry, tacho, external PLS fully automatic cassette tailift,12 months PSV test, ready to work,fantstic value for money LEZ £15,995
59 PLATE CITROEN RELAY LWB Stunning silver metallic and only covered 19,446 miles, 8 highback passenger seats, lots of Unwin tracking, SLD with cassette ste, Ricon internal Clearway tailift, euro 4, full electric pack £16,995
5 231694 • Wayne 07818 031725
te: www.heatonsmotorco.co.uk CES PLUS VAT
have a coffee you browse at your leisure. Junction 23, M6 or 20 miles from Manchester/Liverpool airport while you browsewhile at your leisure. Junction 23, M6 or 20 miles from Manchester/Liverpool airport
LEZ
p78_CBW_1183.qxp 07/04/2015 14:38 Page 78
VUgYWcUW\gU`Yg#Wc#i_ 78 | COACH & BUS WEEK | April 7, 2015
www.coachandbusweek.com
707499-1183-Chalkwell.qxp 07/04/2015 08:43 Page 1
1996 Volvo Olympian
1999 Dennis Dart SLF
2001 Mercedes 814D
Cummins engine, 78 seats + 16 standees, MOT September 2015
33 seats with 19 standing and various combinations including wheelchair space, Hanover destination front side and rear, manual wheelchair ramp, fully DDA compliant with accessibility certificate, choice of 5, MOT May and July.
27 seats with 3-point belts, LEZ compliant, manual, MOT April 2016.
£4,995 + VAT
£6,250 + VAT
£14,950 + VAT
2003 Scania Irizar Inter Century Retrimmed and repainted, LEZ compliant, 53 seats, automatic, MOT November 2015.
£43,000 + VAT
2003 Scania Irizar Inter Century
2002 Renault Master
2002 Mercedes 814D Vario Beaver 2
Retrimmed and repainted, LEZ compliant, 53 seats, automatic, MOT December 2015.
Rohill Harrier body, 16 seats or 8 seats and 2 wheelchairs, ramp at front power doors, MOT Oct 2015.
Owned from new, 33 highback coach seats, three point seats belts, Hanover destination, manual, luggage racks, boot, power door, LEZ compliant, MOT Dec 15.
£43,000 + VAT
£2,750 + VAT
£14,950 + VAT
Chalkwell Garage & Coach Hire
Tel: 01795 423982 Email andy.bates@chalkwell.co.uk
705321-1181-Stafford.qxp 23/03/2015 17:35 Page 1
705017-1180-Pembridge.qxp 16/03/2015 12:08 Page 1
minibus & wav sales (11) 2011 Peugeot Boxer 3.5ton 17 seat 2.3 diesel, tacho, air-con, high back seats with three point belts, tracking to take one wheelchair, easy clean floor, 25,000 miles £15,495
(13) 2013 Peugeot Expert Teepe 2.0 diesel six speed, wheelchair accessible, lightweight ramps, twin side doors, air-con, red, 5,500 miles only £16,995
(61) 2012 Ford Transit 17 seat 2.3 diesel engine, six speed, high back seats with three point belts, easy clean floor, COIF/PSV £13,995
(62) 2013 Citroen Berlingo, automatic, 8,000 miles only, low floor, lightweight ramp, electric reals, high spec £12,850
(61) 2012 Renault Master SL28 7 seat automatic 2.3 diesel, six speed, tracking for two wheelchairs, inboard lift, sat-nav, air-con, electric windows, central locking, 9,500 miles only £17,495
(13) 2013 Renault Trafic LL29 Sport, 9 seats, sat-nav, Bluetooth, six speed, 29,831 miles £16,950
New Peugeot Boxer 16 seat 3.5 ton and 17 seat wheelchair accessible minibuses, 2.2 diesel 120ps, six speed gearbox LEZ COMPLIANT From £24,750 + VAT
(60) Ford Transit 9 seat wheelchair accessible, Ricon internal lift, tracking for two wheelchairs, rear heating £13,995
Electric Peugeot Boxer E Monarch automatic 13 seat minibus, twin side doors, fully tracked floor, road fund exempt, white, 1,600 miles only £19,995
(05) 2005 Renault Traffic 1.9 diesel, six speed manual gearbox, 4 seats plus wheelchair access, lightweight ramp, air-con, electric windows, blue, 53,000 miles £6,495
Tel: 01633 485858 Mobile: 07866 443304
Contact Graham Thatcher – email: sales@minibussales.co.uk Pembridge House, The Park Business Centre, Plough Road, Goytre, Penperlleni, Nr Usk, South Wales NP4 0AL – 10 minutes from M4 motorway. Viewing by appointment only Finance Contract Hire and Finance Lease Available. We deliver Nationwide. All vehicles prepared to VOSA standard COIF/PSV specialist
All above prices are subject to VAT @ 20%
707393-1183-Eurotaxis FP.qxp 07/04/2015 14:27 Page 1
07970 096 262 www.eurotaxis.com 2000 Mercedes Setra S315 GTHD
£17,9955 MOT May 2015, manual, 48 seats, centre toilet, 706k kms
2004 Mercedes Setra S415 HD
2 x 2003 Mercedes Setra S315 GTHD
£27,995 s 1 year MOT, 48 seats, LEZ, manual, centre toilet, DVD screens, 756k kms s MOT November 2015, 48 seats, manual, 401k kmss
2005 Mercedes Setra S315 GTHD
£42,995 , 5 MOT April 2016, 48 seats, auto, LEZ, 680k kms
£45,995 , 5 MOT August 2015, auto, 48 seats, A/C, LEZZ, 659k kms
2 x Volvo B12B S Sunsundegui Sideral
s 2004 - MOT Sept 2015, auto, LEZ, 2 flaatt screens, centre toilet, 515k kmss £32,995 s 2003 – MOT Sept 2015, auto, LEZ, 2 flat screens, centre toilet, 464k kms £23,995 PSV MECHANICS needed for a modern fleet in a modern workshop. £11 per hour plus overtime. PSV licence essential. Call Keith
707525-1183-John Hill copy.qxp 07/04/2015 14:41 Page 1
e john@hillscoachsales.com m 07436 284110 w www.hillscoachsales.com
JUST A FEW QUALITY COACHES FROM OUR EXTENSIVE RANGE OF AVAILABLE VEHICLES 2012 Neoplan Tourliner
2013 Neoplan Tourliner
AS-Tronic M.A.N. 440 bhp Engine 49 Luxury Recliners, Courier Seat, 3-Point Belts, Air Conditioning, Centre-Sunken Toilet & Door, Webasto, Boiler, Dashboard Fridge, DVD / CD / Radio P/A.
AS-Tronic M.A.N. 440 bhp Engine 49 Luxury Recliners, 3-Point Belts, Centre Toilet & Continental Door, Air Conditioning, Boiler, Fridge, DVD + 2 x Monitors, Radio / PA. Choice of 2.
2011 Scania K420 Irizar PB
2012 Van Hool Astromega
£ 149,000
Opticruise Gearbox 49 Part Leather Luxury Recliners, Courier Seat, 3-Point Seatbelts, Air Conditioning, Webasto, CentreSunken Toilet & Door, Boiler, Dashboard Fridge, Alloys, DVD / CD / Radio P/A.
£ 139,950
2011 Volvo B7R Plaxton Profile ZF Automatic
57 Seats, 3-Point Seatbelts, Air Conditioning, Radio, Very Low Mileage, Immaculate.
£ 119,500
2008 Setra 416 GT-HD AS-Tronic Gearbox
53 Luxury Recliners, Courier Seat, Centre-Sunken Toilet & Door, Fridge, DVD / CD / Radio / PA, Choice of Various Interior Colours.
£ 94,950
2007 Mercedes-Benz Tourino Manual Gearbox 34 Recliners, Courier Seat, Lap Belts, Air Conditioning, Webasto, Dashboard Fridge, Rear Continental Door, DVD / CD Radio PA.
£ 79,950
2007 Temsa Opalin
£ 172,500
AS-Tronic M.A.N. 440 bhp Engine 87 Luxury Recliners, Seat Belts, 24 Recliners Lower Deck + 2 Tables or 22 + 1 Wheelchair, 63 Recliners Upper Deck, Courier Seat, Toilet, Air Con., Boiler, Fridge, Webasto, Berth. DVD / CD /Radio / P/A. Alloys.
£ 314,995
2010 Irisbus Plaxton Panther
ZF Automatic LEZ Compliant 53 Recliners, Courier Seat, 3-Point Belts, Air Conditioning, Webasto, Double Glazed, Curtains, Centre-Sunken Toilet & Door, Boiler, Fridge, DVD / CD / Radio / PA.
£ 102,950
2008 Mercedes-Benz Tourismo
AS-Tronic Gearbox 49 Luxury Recliners, Courier Seat, Lap Belts, Air Conditioning, Centre-Sunken Toilet & Door, Central Locking, Reversing Camera, Alloys, DVD / CD / Radio / PA.
£ 89,950
2007 Neoplan Euroliner N316 SHD
AS-Tronic Gearbox 49/53 Luxury Recliners, Lap Belts, Courier Seat, Air Conditioning, Centre Sunken Toilet & Door, Webasto, Boiler , Drinks Dispenser, Fridge, On-Board Vacuum Cleaner, DVD / CD / Radio PA.
£ 74,950
2006 Neoplan Euroliner Tri-Axle
Voith Automatic LEZ Compliant M.A.N Euro 4 Engine (240 bhp), 8.4 Metre, 4.8 cu.m Luggage Space, 210 Litre Fuel Tank, 35 Recliners, Lap Belts, Headrest Covers, Centre Aisle Carpet, Forced Air, DVD / CD / Radio / PA.
AS-Tronic Gearbox LEZ Compliant 61 Luxury Recliners, Courier Seat, Lap Belts, Air Conditioning, Centre-Sunken Toilet & Door, Boiler & Fridge, Webasto, Drivers Berth, DVD + 2 x Monitors, CD / Radio / Cassette / PA, Recent New Clutch & Flywheel.
2005 Irisbus Daily 50C13 Accessible
2004 Neoplan Starliner
£ 44,950
Reduced to just £59,950
16 Fixed Seats or 6 x Wheelchairs + 2 x Passengers, Power Door, 3Point Belts, Straps for Wheelchairs Included, Side Overhead Tracking, Ratcliffe Rear Tail Lift, Webasto, Air Con, Radio, Digital Tachograph.
Manual Gearbox M.A.N. Engine 44 Luxury Recliners, Courier Seat, 3-Point Belts, Double Glazed, Air Con, Webasto, Centre Toilet & Continental Door, Boiler, Fridge, Drivers Berth, DVD / CD / Radio / PA.
1999 Mercedes Optare Solera
1995 Volvo B10M Jonckheere Deauville
£ 14,950
£ 12,995
£ 9,999
Manual Gearbox LEZ Compliant 35 Recliners, Courier Seat, Lap Seat Belts, Air Conditioning, Radio / Cassette.
£ 49,950
6-Speed Manual Gearbox 53 Recliners, Courier Seat, Lap Seat Belts, Double-Glazed, Curtains, Radio / PA.
■ SALES ■ PROCUREMENT ■ CONSULTATION ■ SOLUTIONS
p84_CBW_1183.qxp 07/04/2015 15:29 Page 84
Nigel McCree
Due to fleet replacement, we have the following vehicles for sale:
2005 Optare Solo M780SL • Merc power • 19 belted seats (3pt) • 16 Standees. • Wheelchair floor tracking to take more than 1 wheelchair • MOT 02-05-2015
£POA – WORTH A CALL Tel: 01805 938036 Mob: 07817 542113 Email: nigel@nigelmccree.com Insurance Insurance Stock updated weekly on the website:
www.nigelmccree.com SHORT OF CASH? RE-FINANCE YOUR VEHICLES WITH US – CALL 07808 856390
Volvo B12B Plaxton Paragon - I-Shift Gearbox 2007 (Euro IV): 5 x 49/53 seats £69,000 + VAT 2008 (Euro V): 4 x 49/53 seats £84,000 + VAT
All are well maintained, low mileage examples (approximately 62,000km per annum) with reclining seats, 3 point seat belts, air conditioning and demountable toilet with hot/cold water boiler and fridge (unused additional seats to increase seating to 53 included in price). Owned by us from new and used on our own holiday programme. All over cream. Price includes new MOT. Sorry no part exchange facilities! To view contact Neil McMurdy - Alfa Travel on 01257 248003 (Direct Line)
Heathrow based commercial vehicle superstore Up to 50 buses always in stock – prices start from £4,995 Contact: 01784 256 255 www.wheelsvancentres.co.uk
VAUXHALL MOVANO MWB 2.3 9 seats, wheelchair lift, one owner £21,995
10 reg VW CRAFTER CR50 5T 2.5 TDI 16 seat, wheelchair lift, 54,000 miles £22,950
MERCEDES-BENZ SPRINTER 15 seat, wheelchair ramp, 103,000 miles £19,995
CHO
ICE
20 MERCEDES-BENZ ATEGO 1523L Mobile library, one council owner from new £11,995 84 | COACH & BUS WEEK | April 7, 2015
MERCEDES-BENZ SPRINTER 313 CDI 17 seat, air conditioning, one owner. £14,995
OF
FORD TRANSIT 17 seaters – choice of 20 From £7,995 www.coachandbusweek.com
p85_CBW_1183.qxp 07/04/2015 12:29 Page 85
06 (06) VOLKSWAGEN LT46 WHEELCHAIR ACCESSIBLE 16 SEAT INC DRIVER 56K MILES U/F LIFT COIF/PSV £16,995 + VAT
2012 (12) NISSAN PRIMASTAR SE 9 SEAT SEMI AUTO MINIBUS LWB 64,000 MILES P.O.A
2003 (13) FORD TRANSIT 17 SEAT MINIBUS 30,634 MILES COIF/PSV £16,495 + VAT
08 (08) IVECO IRISBUS 50C15 17 SEATS INC DRIVER WHEELCHAIR ACCESSIBLE UNDERFLOOR LIFT SUIT 5/6 WHEELCHAIRS 90K MILES ELECTRIC PLUG DOOR £16,995 + VAT
09 (59) MERCEDES SPRINTER 513 CDI 17 SEATS WHEELCHAIR ACCESSIBLE DESTINATION BOARD U/F LIFT 80K MILES £27,995 + VAT
07 (07) IVECO 40C15 WHEELCHAIR ACCESSIBLE 9 SEATS INC DRIVER U/F LIFT £9,500 + VAT
(06) VW LT35 WHEELCHAIR ACCESSIBLE 16 SEATS INC DRIVER INBOARD LIFT 85K MILES COIF/PSV CHOICE OF 2 £16,995 + VAT
NEW MERCEDES SPRINTER TOURLINE 519CDI • ALTAS CONVERSION • 17 SEAT MINICOACH • DOUBLE GLAZED WINDOWS • FULL AIR CONDITIONING • POWER DOOR LOW ENTRY STEP
P.O.A. (PONTYPOOL) LTD
2005 (05) MERCEDES SPRINTER 416 CDI SPRINTSHIFT 17 SEAT INC DRIVER BOOT LUGGAGE RACKS COIF/PSV £15,995 + VAT
2011 (61) FORD TOURNEO 9 SEAT MINIBUS 49,350 MILES WHITE £15,350 + VAT
MULTIPART & LDV/MAXUS PARTS STOCKISTS
Tel: 01495 757111 Mob: 07850 739446 (Haydn) or visit our website www.minibussales.biz to view the above stock
NEW/UNREGISTERED ALTAS TOURLINE MERCEDES SPRINTER 519 CDI – £69,000 Bluetec Euro 6, 3.0ltr/190PS engine, 7 speed fully auto gearbox, silver metallic paint, MB Bus package, Air Suspension drivers seat, cruise control, speed limited, digital tachograph, electric front windows, electric mirrors, central locking, Blaupunkt multimedia system (digital radio/dvd/usb/satnav/reverse camera/bluetooth), microphone (wireless), hi-vis front windscreen with electric sun visor, electric power door with heated glass, low step entry with grab rails for ease of access, full panoramic double glazed tinted windows, full drawn curtains, 16 m2 innova full leather reclining seats with side shift and arm rests, 2 (1x double, 1x single) mahogany trimmed tables with cup holders, 4 12volt computer power points, 1 usb power point, full size fridge with storage drawer and drink glassware cupboard, one rear fixed dvd screen and one remote powered front dvd screen, luggage racks complete with reading lights and speakers, 11.5 kw alex air con system giving saloon ambient distribution, temperature control twin full convector heaters, dropwell boot, reversing camera, night silent reverse alarm, tow bar and electrics. WHOLE EUROPEAN TYPE APPROVAL.
Tel: 01495 757111 Mob: 07850 739446 (Haydn) or visit our website www.minibussales.biz to view the above stock www.coachandbusweek.com
April 7, 2015 | COACH & BUS WEEK | 85
707390-1183-Moseley South.qxp 07/04/2015 17:54 Page 1
BUS & COACH
IN THE SOUTH LTD.
2010 SCANIA K360 OMNI EXPRESS AUTOMATIC & EURO EEV EMISSION LEVEL 51 Reclining seats, 3 point seat belts, seat back tables, individual footrests, courier seat, rear floor mtd toilet, continental exit, powered door, radio/PA/CD audio, DVD & monitor, fridge & boiler, double glazing, AIR CONDITIONING, reverse camera, alloy wheels, retarder, digital tacho.
2008 IVECO BEULAS CYGNUS AUTOMATIC & EURO 4 & W/CHAIR ACCESS 53 Reclining seats, 3 point seat belts, courier seat, power plug door, double glazing, air conditioning, radio/CD/PA, DVD & monitor, dash mounted fridge, WHEELCHAIR LIFT N/S (seating reduced to 49), rear continental exit with powered door, retarder, digital tachograph
2008 VDL BOVA FUTURA FHD 127.365PR - AUTO & EURO 5 53 lVogel reclining seats, leather headrests, courier seat, double glazing, AIR CONDITIONING, centre sunken toilet, continental exit, water boiler & fridge situated at toilet top, audio & DVD & twin monitors, reverse camera, digital tacho, retarder, cruise control, auto transmission.
2006 VOLVO B12BT BERKHOP AXIAL 100 ‘I’ SHIFT - EURO 4 PM 72 Reclining seats, lap belts, seat back tables, courier seat, powered door, crew door, double glazed, AIR CONDITIONING, radio/PA/CD, DVD & monitors, toilet compartment, servery with fridge, hot & cold water, Blaupunkt sat-nav, ski box, drivers bunk, alloy wheels, luggage racks, integral retarder, cruise control, digital tachograph, Eminox exhaust
We have a comprehensive selection of quality used vehicles including touring coa Summerfield Avenue, Chelston Business Park, Wellington, Somerset, TA21 9JF
www.moseleysouth.co.uk @MoseleySouth
/moseley south
Telephone (01823) 653000 Fax: (01823) 663502 Email: sales@moseleysouth.co.uk
707390-1183-Moseley South.qxp 07/04/2015 17:54 Page 2
BUS & COACH
IN THE SOUTH LTD.
2004 BOVA FUTURA FHD 14.430XE ‘MAGNUM’ TRI-AXLE INTEGRAL 63 Reclining seats including leather headrest inserts & individual footrests, courier seat, curtains, FUTURAIR AIR CONDITIONING, radio/PA/CD player, wired for DVD/video & monitors, double glazed side windows, panelled rear, manual transmission, intarder with hand control, Webasto.
2002 DENNIS ‘R’ SERIES PLAXTON PANTHER L.E.Z COMPLIANT - EURO 4 (PM) 53 reclining seats with 3 point seatbelts; courier seat; plug entrance door, double glazed side windows, AIR CONDITIONING; Radio/p.a/CD audio; DVD player & monitor; Continental exit; (Not in use); Curtains; AS-Tronic transmission; ZF Intarder; Eminox exhaust system
1998 DENNIS JAVELIN BERKHOF RADIAL L.E.Z COMPLIANT • 53 Reclining seats, courier seat, Plug entrance door, double glazing, audio equipment, manual transmission, Dinex CRT exhaust system.
1997 VOLVO B12R VAN HOOL ASTROBEL AUTO & L.E.Z. COMPLIANT - EURO 4 (PM) 71 reclining seats (14 lower & 57 upper) including lap belts & individual footrests, twin courier seat, manual crew & drivers doors, powered central entrance door, double glazed side windows, curtains, radio/PA/cassette, wired for DVD, toilet compartment at o/s lower saloon, servery unit including hot & cold water sink, storage, two lower saloon tables, integral retarder, cruise control, reverse warning, Allison automatic, Eminox CRT exhaust system, refinished white.
coaches, double deck coaches, school buses and mini coaches on site at Wellington Summerfield Avenue, Chelston Business Park, Wellington, Somerset, TA21 9JF
www.moseleysouth.co.uk @MoseleySouth
/moseley south
Telephone (01823) 653000 Fax: (01823) 663502 Email: sales@moseleysouth.co.uk
H. W. PICKRELL
707519-1183-Pickrell.qxp 07/04/2015 12:23 Page 1
MINIBUS AND WHEELCHAIR ACCESSIBLE VEHICLES
Gardiners Lane North • Crays Hill • Billericay • Essex • CM11 2XE Tel: 01268 521033 • Mobile: 07850 659150 • Fax: 01268 284951
Email: sales@hwpickrell.co.uk - www.hwpickrell.co.uk Finance available on all vehicles (subject to status) Written details on request.
SPECIALIST SUPPLIER OF NEW & USED STANDARD AND WHEELCHAIR ACCESSIBLE MINIBUSES For latest stock arrivals follow @h_w_pickrell
59 REG MERCEDES 813 VARIO EURO 5 4.2TD 5 SPEED MANUAL GEARBOX NU-TRACK COACHBUILT BODY, N/S/F AIR POWER DOOR, 24 HIGH BACK REMOVABLE SEATS ON UNWIN TRACKED FLAT FLOOR, EBERSPACHER HEATER, PLS UNDERFLOOR TAIL LIFT, TACHO, EX LOCAL AUTHORITY, COIF, CHOICE OF 4.
06 REG IVECO DAILY 45C14 3.0TD LWB, HIGH ROOF, PAS, 6 SPEED GEARBOX, EUROMOTIVE CONVERSION, LOW FRONT ENTRY DOOR, 16 HIGH BACK SEATS PLUS DRIVER, FULLY TRACKED FLOOR, RATCLIFF TAIL LIFT, TACHO, ONE OWNER, ONLY 29,389 MILES.
UN REG MERCEDES SPRINTER 513 AUTO GEARBOX EX LWB, HIGH ROOF, VDL LOW FLOOR MIDICITY N/S/F DOUBLE SIZE ELECTRIC POWER DOOR WITH FOLD OUT RAMP, 15 HIGH BACK SEATS + DRIVER, EBERSPACHER HEATER & FULL AIR CON, COACH REAR END, DESTINATION BOARD, DELIVERY MILES ONLY.
58 REG RENAULT MASTER LM35 2.5TD LWB, HI ROOF, 6 SPEED GEARBOX, PAS, WARNER BUS CONVERSION, SIDE LOADING DOOR, AVS STEP, 8-12 HIGH BACK SEATS PLUS DRIVER, FULLY TRACKED FLOOR, RICON TAIL LIFT, WEBASTO HEATER, 35,128 MILES.
59 REG RENAULT MASTER MM33 2.5TD MWB, HIGH ROOF, 6 SPEED GEARBOX, PAS, O & H CONVERSION, SIDE LOADING DOOR, DROP STEP, 5 HIGH BACK SEATS PLUS DRIVER, FULLY TRACKED FLOOR, FULL AIR CON, RICON TAIL LIFT, WEBASTO HEATER, 11,774 MILES, VERY HIGH SPEC.
2014 14 REG VOLKSWAGEN CR50 MANUAL GEARBOX, EX LWB, HIGH ROOF, VDL LOW FLOOR MIDICITY N/S/F DOUBLE SIZE ELECTRIC POWER DOOR WITH FOLD OUT RAMP, 15 HIGH BACK SEATS + DRIVER OR 11 PLUS 2 X WHEELCHAIRS, EBERSPACHER HEATER, DELIVERY MILES ONLY.
13 REG RENAULT MASTER FM35 2.5TD AUTOMATIC GEARBOX, PAS, FACTORY CONVERSION, SIDE LOADING DOOR AND ELECTRIC STEP, 16 HIGH BACK SEATS PLUS DRIVER, M2 TESTED FLOOR, LUGGAGE RACKS, AIR CON, ELECTRIC MIRRORS & WINDOWS, TACHO, 8,432 KMS ONLY.
62 REG FORD TRANSIT 135 T430 2.2 D 6 SPEED GEARBOX, LWB, HIGH ROOF JUMBO, SCW CONVERSION, PAS, SIDE LOADING DOOR, AVS STEP, 16 HIGH BACK SEATS PLUS DRIVER, FULLY TRACKED FLOOR, RATCLIFF TAIL LIFT, CD PLAYER, ELECTRIC WINDOWS, TACHO, ONLY 72,493 KMS.
2010 59 REG CITROEN RELAY 335 2.2 TD LWB, HIGH ROOF, PAS, 6 SPEED GEARBOX, G&M CONVERSION, SIDE LOADING DOOR WITH AVS STEP, 12 HIGH BACK SEATS PLUS DRIVER, FULLY TRACKED FLOOR, WEBASTO HEATER, FULL AIR CON FRONT & REAR,
2010 60 REG RENAULT TRAFFIC LH28 2.1TD LWB, HIGH ROOF, 6 SPEED GEARBOX, PAS, SCW CONVERSION, SIDE LOADING DOOR, AVS STEP, 5 HIGH BACK SEATS PLUS DRIVER, FULLY TRACKED FLOOR, AIR CON, RICON TAIL LIFT, WEBASTO HEATER, 46,774 MILES.
06 REG MERCEDES 814 VARIO 4.2TD 5 SPEED MANUAL GEARBOX, UVG TREKA COACHBUILT BODY, N/S/F ELECTRIC POWER DOOR, 24 HIGH BACK REMOVABLE SEATS ON NMI QUICK REALEASE LEGS, EBERSPACHER HEATER, UNWIN FLAT FLOOR, PLS INTERNAL TAIL LIFT, TACHO, EX LOCAL AUTHORITY.
2011 11 REG FORD CONNECT T230 1.8 DIESEL, MAN GEARBOX, CD, ELEC WINDOWS & MIRRORS, TWIN SIDE LOADING DOORS, 3 HIGH BACK SEAT IN REAR SINGLE PASSENGER SEAT PLUS DRIVER, LOWERED FLOOR WITH FOLD DOWN RAMP, GOWERINGS CONVERSION, VERY HIGH SPEC, 15,036 MILES.
2015 15 REG VOLKSWAGEN T5 BUS DSG GEARBOX, HIGH ROOF PAS, LWB, NEW CONVERSION, SIDE LOADING DOOR & STEP, 8 HIGH BACK SEATS PLUS DRIVER, FULLY TRACKED UNWIN FLOOR, RICON TAIL LIFT, FULL AIR CON, EBERSPACHER HEATER, ELECTRIC MIRRORS & WINDOWS, HI SPEC.
62 REG FORD TRANSIT 125 T350 2.2 D 6 SPEED GEARBOX, LWB, HIGH ROOF, ADVACED CONVERSION, PAS, SIDE LOADING DOOR, AVS STEP, 8 HIGH BACK SEATS PLUS DRIVER, FULLY UNWIN TRACKED FLOOR, RICON TAIL LIFT, CD PLAYER, ELECTRIC WINDOWS, ONLY 21,974 MILES.
59 REG RENAULT MASTER SM33 2.5TD SWB, HIGH ROOF, 6 SPEED G/BOX, PAS, EUROMOTIVE CONVERSION, SIDE LOADING DOOR, AVS STEP, 5 HIGH BACK SEATS PLUS DRIVER, FULLY TRACKED FLOOR, RICON STRETCHER PLATFORN TAIL LIFT, WEBASTO HEATER, 18,774 MILES.
2011 61 REG FORD TRANSIT 115, 430 JUMBO 2.2 D TACHO, SEMI HIGH ROOF, FACTORY CONVERSION, PAS, SIDE LOADING DOOR, 16 HIGH BACK SEATS PLUS DRIVER, REAR DOORS, REAR STEP, CD PLAYER, ELECTRIC MIRRORS & WINDOWS, COIF & PSV TESTED, TACHO, ONLY 57,991 KMS.
2010 10 REG FORD TRANSIT 115 430 JUMBO 2.2 D TACHO, SEMI HIGH ROOF, FACTORY CONVERSION, PAS, SIDE LOADING DOOR, 16 HIGH BACK SEATS PLUS DRIVER, REAR DOORS, REAR STEP, CD PLAYER, ELECTRIC MIRRORS & WINDOWS, TACHO, ONLY 50,011 KMS.
2011 61 REG FORD TRANSIT 115 430 JUMBO 2.2 D TACHO, HIGH ROOF, FACTORY CONVERSION, PAS, SIDE LOADING DOOR, 15 HIGH BACK SEATS PLUS DRIVER, REAR DOORS, REAR STEP, CD PLAYER, ELECTRIC MIRRORS & WINDOWS, TACHO, 78,437 KMS.
2013 13 REG RENAULT MASTER LM35 2.5TD 6 SPEED GEARBOX, PAS, TACHO, NEW CONVERSION, SIDE LOADING DOOR, ELECTRIC STEP, 8-12 SEATS PLUS DRIVER, FULLY TRACKED M2 TESTED FLOOR, RICON TAIL LIFT, ELECTRIC MIRRORS & WINDOWS, ONLY 10,500 MILES.
2009, 58 REG IVECO DAILY 65C18 MOBILE OFFICE / CLASS ROOM / CPC MOBILE TRAINING UNIT, LYNTON BODY, SIDE LOADING DOOR WITH RATCLIFF STEP/TAIL LIFT ENTRANCE, TWO SECTION INTERIOR WITH PARTION, HEATING & AIR CON, WORKSTATIONS, SEATING AREA, GENERATOR (327HRS), ONLY 14,103 KMS.
p89_CBW_1183.qxp 07/04/2015 14:51 Page 89
HEAVY DUTY STEEL BUILDINGS
BUILDINGS
CHECKPOINTS
ENGINES
• Bus Workshops • Secure Storage
• Supplied any width, any length
MAN VOLVO CUMMINS SCANIA DAF ETC
• Building to BS5590
• Doors high enough for Double Deckers
• Finance available Phone for further information
BLUELINE BUILDINGS 01709 578333 anytime CLEANING
ENGINES VEHICLE APPEARANCE MANAGEMENT PROGRAMME
VAMP TRUCK VAN & BUS WASHING
G
Bus & Coach Washing/Valeting G MOT Chassis Washing G Based at Heathrow & Purfleet
Gary – 07967 178914 Karen – 07891 787559 www.truckandbuswashing.co.uk www.coachandbusweek.com
E & E Potts Ltd
DIESEL ENGINE RECONDITIONER
Specialists in Cummins, Perkins, Caterpillar, Mercedes Commercial, Volvo, MAN, DAF, Scania.
With over 50 years in the Engine business, E&E Potts are renowned for the efficiency of our Engines. Our Engineers have over 80 years of combined Diesel Engine building experience. All Engines are Dynamometer and Smoke Emissions Tested. Full Engines, Long Engines and Short Motors available. Cylinder Heads, Blocks, Crankshafts, Camshafts, Pistons, Turbochangers, Gaskets and Bearings always in stock.
Call us today on 0161-737-4666 Email: eepottsltd@aol.com Engine House, New Thomas Street, Salford, M6 6WF
April 7, 2015 | COACH & BUS WEEK | 89
p90_CBW_1183.qxp 07/04/2015 16:00 Page 90
CLASSIFIEDS
Call Caroline Hallam Tel: 01733 293488 E: caroline.hallam@coachandbusweek.com
CRAIG TILSLEY Suppliers of Reconditioned
ENGINES
Tel: 01782 791524 or 01782 791527 Fax: 01782 791316
Email: info@craigtilsley.co.uk www.craigtilsley.co.uk
DAF MAN MERC, VOLVO SCANIA, GARDNER LEYLAND, CUMMINS ENGINES CYLINDER HEADS CRANKSHAFTS CRANKCASES CAMSHAFTS PUMPS ETC
GARAGE EQUIPMENT
COMMERCIAL GARAGE EQUIPMENT
VOSA AUTHORISED TESTING FACILITY Commercial Garage Equipment Midlands Ltd (CGE) are one of the main providers of ATF Lanes to the CV Market ATF lane includes: - CAD drawing - Civil work - Brake tester approved for all classes - Prefabricated steel pit - Headlight tester - Play detectors - Radius plates - Pit jacks / jacking beams - Optional class 4 / 7 testing - Gas & smoke analyser
Moorfields Industrial Estate, Cotes Heath, Stoke-on-Trent ST21 6QY
C & F MOTORS
Est 1973
Specialising in the re-manufacturing of all diesel engines and cylinder heads Modern range of workshops, equipment and skilled tradesmen Specialising in re-borings – crank grind Cylinder heads repairs, overhauls, resurfacing, pressure testing Quality and quick turnaround Free collection up to 50 miles radius Open Monday-Friday 8am-6pm, Saturday 8am-1pm
Unit 7, Henlow Industrial Estate, Henlow, Beds SG16 6DS Tel: 01462 851444 Mobile: 07503 517644
Above: Various stages of completion of an ATF Lane at Aldridge Transport, Launceston
Other equipment supplied: - Commercial scissor lifts - Galvanised commercial scissor lifts - HGV 4 post lifts - Brake testers - MOT bays (all classes) - Prefabricated steel pits - Inspection pits - Gas & smoke - Jacking beams - Car lifting equipment - Column lifts - Civil work with drawings - Leasing & finance available T: 01386 244758 M: 07538 218194 E: sales@commercialgarageequipment.co.uk W: www.commercialgarageequipment.co.uk
THE CUMMINS ENGINE SPECIALISTS PARTS & SERVICE DIVISION
GARAGE EQUIPMENT
D.I.E.S.E.L. LIMITED OFFER A VAST RANGE OF SERVICES FOR ALL TYPES OF CUMMINS ENGINES FREE TECHNICAL ADVICE AND SUPPORT FULL OR 3/4 BUILT RECON ENGINES COMPETITIVE & COST EFFECTIVE SERVICE REPAIRS FIXED PRICE ENGINE REPAIRS/OVERHAULS COMPREHENSIVE PARTS STOCK – NEW AND USED ON SITE REPAIRS FULL ELECTRONIC DIAGNOSTICS CONTACT US TODAY FOR ALL YOUR CUMMINS REQUIREMENTS TELEPHONE UK: 01708 859625 FAX UK: 01708 857630 EMAIL: SALES@DIESEL.UK.COM
HE R E FO R D RADIATORS
RADIATOR REFURBISHMENT
SPECIALISTS IN REFURBISHING BUS & COACH RADIATORS – INCLUDING BMC RAPID SERVICE
01432 247 227
HEATING REGISTRATIONS Heaters • A/C Equipment Blowers • Motors Radiators • Silicone Hose Ducting • Wiper Equipment • Gas Struts Tel: 01993 849522 Fax: 01993 706920 Email: sales@thhs.co.uk
FOR SALE
www.thhs.co.uk
UNIT 9 NIMROD BUSINESS PARK, DE HAVILLAND WAY, WITNEY OX29 0YG
• OPEN TO OFFERS • Caroline Hallam T: 01733 293488 F: 0845 280 2927 E: caroline.hallam @coachandbusweek.com
90 | COACH & BUS WEEK | April 7, 2015
07889 385 311 www.coachandbusweek.com
p91_CBW_1183.qxp 07/04/2015 14:56 Page 91
www.coachandbusmarket.com
ESSENTIAL PRODUCTS AND SERVICES
PARTS
TRAINING
TRANSMISSIONS Shelley Transmission Services Limited We stock the full range of gearboxes and differen#als of all makes and models, including Volvo, Mercedes, ZF, DAF, Iveco, MAN, ERF, Scania, Fuller, Rockwell, Eaton – all in stock.
ALL MAKES OF STEERING BOXES IN STOCK!
Repair service available for pumps and rams.
RECONDITIONED AND NEW PROPSHAFTS, BRAKE CALIPERS All propsha components and CV joints for all vehicles including plant and farm machinery.
Formed in 2011 to support the UK’s PSV & CV operators with parts from Market leading OEM brands from World Wide renowned manufacturers
We offer a comprehensive all makes parts program in:
Braking • Steering • Suspension Chassis Components • Transmission Filtration • Engine • Electrical Lubricants • Consumables EXPRESS PARTS DELIVERY
FREEPHONE: 0800 652 0901 www.shelleytransmission.co.uk sales@shelleytransmission.co.uk
TRIM Tel/Fax:
astgate COACH TRIMMERS LTD
01751 472229
Email: info@eastgate-coachtrimmers.co.uk Web: www.eastgate-coachtrimmers.co.uk
Supplying the Bus and Coach Industry with quality seat retrims and interior refurbishment. Full floors re-laid and centre gangways. Collection and delivery service anywhere in the UK, seven days a week.
Master Part | Portland House | Dukeries Industrial Estate | Worksop | Notts | S81 7BQ
VEHICLE SPARES TRAINING Trevor Wigley & Son Bus Ltd
TW FULLY LICENSED END OF LIFE VEHICLE CENTRE TW REDUNDANT AND SCRAP VEHICLES TAKEN TW PROFESSIONAL, EFFICIENT SERVICE TW ALL REQUIREMENTS CATERED FOR TW VARIOUS SPARES AVAILABLE TW CONTACT US FOR FULL AVAILABILITY
Driver CPC Periodic Training If you would like further information please call 01543 897505
Visit our website: www.lloydmorgangroup.co.uk www.coachandbusweek.com
Call 01226 723147 Night Service 01226 716479 Fax 01226 700199 Email wigleys@btconnect.com
www.twigley.com April 7, 2015 | COACH & BUS WEEK | 91
Seen something funny? Send it to gareth.evans@coachandbusweek. com or write to: Last Stop, Coach & Bus Week, 3 The Office Village, Cygnet Park, Forder Way, Hampton, Peterborough PE7 8GX
NEWS › XXXXXX
Bleeding bus
1
DATES FOR YOUR DIARY
The Welsh Coach Rally takes place in Swansea on June 21
2015 The red fluid poured from the ceiling and ran down the walls A video posted on Youtube shows what appears to be blood gushing out of a bus. The bus in question was a 99 B-line to University of British Columbia in Vancouver. Luka Jason, who posted the video said in the description: “The walls resemble a scene out of ‘The Shining.’ Bus might need an Exorcism.” The trailer for the 1980s movie ‘The Shining’ featured the iconic shot of a river of blood pouring out of an elevator. TransLink confirmed leak was nontoxic, non-flammable hydraulic fluid. Chris Bryan, a spokesperson for the
company, told Vancity Buzz: “TransLink take all leaks very seriously. All incidents are promptly and thoroughly investigated. “Once repairs are made, our vehicles are road tested prior being returned to service. At no time were passengers in any danger.” The cause of the leak is not known, but the vehicle resumed operation after a two-hour repair. Chris added the safe steering of the bus was not affected. “We apologize to any of our passengers who may have been distressed by the incident,” he added.
■ April 14-16 CV Show 2015 NEC Birmingham 020 7630 2102. Email enquiries@cvshow.com www. cvshow.com ■ April 18-19 UK Coach Rally Alton Towers Resort, Staffordshire 01753 631170. www.ukcoachrally.co.uk ■ April 19 Spring Bus and Coach Gathering (formerly Cobham Rally). London Bus Museum. 01932 837994 ■ April 23 UK Coach Awards Mercure Piccadilly Hotel, Manchester. www.ukcoachawards.
co.uk
■ April 26 Keighley double depot open day Transdev Keighley Depot and Keighley Bus Museum. www. keighleybus.co.uk www.kbmt.org.uk ■ April 26 Delaine Buses Heritage Running Day 01778 422866. www.delainebuses. com. ■ May 2-4 Llandudno Transport Festival Bodafon Fields, Llandudno, North Wales. info@llantransfest. co.uk; www.llantransfest.co.uk ■ May 3-4 Friends of King Alfred Buses Running Day Winchester www.fokab.org.uk ■ May 10 Taunton Bus Running Day Based on Castle Green, Taunton (adjacent to bus station). 01823 442589. www. tauntonrunningday.wordpress.com
The end of last month saw CBW’s Digital Developer David Taylor tie the knot. Johnsons Coaches of Henley-in-Arden and Birmingham International coaches transported the wedding guests. Seen here is a Johnsons Bova Futura coach outside Aynhoe Park, near Banbury, Oxfordshire. David said: “The drivers were clearly skilled – they managed to execute some very tight turns around the Grade I listed building. Our guests commented favourably on how friendly and professional the drivers were too.” 92 | COACH & BUS WEEK | April 7, 2015 092_CBW1183_Last Stop.indd 92
■ May 11-13 ALBUM AGM & Conference Carden Park Hotel, near Chester www.albumconference2015. com ■ June 7 Southdown Centenary Rally Southsea Common www.southdown100.co.uk ■ June 14 Reading Buses Annual Open Day Great Knollys Street,
Reading. 0118 959 4000. www. reading-buses.co.uk ■ June 14 Wilts & Dorset Centenary Event, Guildhall Square, Salisbury www.salisburyreds.co.uk/ service-updates/wilts-dorsetcentenary-celebrations/ ■ June 21 Welsh Coach Rally National Waterfront Museum, Swansea. For details, call Ashley Lovering on 07814958379. ■ June 28 Wessex Transport Society Bus Rally Lorry park, Ringwood, Hants. Contact Mike Caldicott 01202 293245 or email mikepenny.wts@gmail.Com ■ August 2 Thames Valley 100 Celebrating the centenary of the start of bus services between Reading and Maidenhead by the forerunners of the Thames Valley Traction Company. www.tvagwot.org.uk ■ August 23 Buses Festival Heritage Motor Museum, Gaydon. 01780 755131 www.busesfestival. com ■ September 5-6 UK Bus Driver of the Year National Final Blackpool. www.bdoy.co.uk ■ September 9-10 Cenex Low Carbon Vehicle Event Millbrook Proving Ground, Bedfordshire www.
cenex-lcv.co.uk
■ September 13 Bus & Coach Wales rally & running day at Rhydycar, Merthyr Tydfil, organised by the Cardiff Transport Preservation Group http://ctpg.co.uk/ ■ September 30-October 1 Coach & Bus Live 2015 Halls 19 & 20, NEC, Birmingham www. coachandbuslive.com
Send your event details to gareth.evans@ coachandbusweek.com
www.coachandbusweek.com
07/04/2015 10:03
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HealTh & Safety Garage Risk Manager, Health & Safety, FT, London, London United
Changes to CPT’S regional and operations teams The Confederation of Passenger Transport UK (CPT) has announced the following changes to its teams in the East Midlands, Yorkshire and London & South East, and also the operations department at Drury House. Keith McNally, the current Manager for the East Midlands and Yorkshire regions, has been promoted to the newly created role of Operations Manager at CPT’s head office. As well as responding to general member enquires and offering compliance support and assistance, Keith will have specific responsibility for liaising and representing CPT with local authorities across the London and South East, as well as providing operational and technical support to members in the region. Richard Godson, a former coach 94 | COACH & BUS WEEK | April 7, 2015 094_095_CBW1183_People_Recruitment.indd 94
operations Assistant Commercial Operations Manager, Operations, FXD, London, London United CPC Holder/Transport Manager, Operations, PT, South West Wales, Operations Manager, Operations, FT, Wakefield, Tiger Blue - Huddersfield & Honley Staff Manager, Operations, FT, London, London United Traffic Manager, Operations, FT, London, London United Training Development Officer, Operations, FT, London, Metroline
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operator who has over 30 years experience in the industry, has been appointed as Keith’s successor in the East Midlands and Yorkshire. Richard will work closely with Keith over the coming weeks to ensure a smooth handover of responsibilities. Both Keith and Richard take up their new roles on Wednesday, April 8. CPT has also to announce that Coaching Executive Andy Warrender has been promoted to the role of Coaching Manager. Lastly, following a move to the south coast, long serving member of staff Diane Spring has left her position as Receptionist. A replacement will be announced in due course. Speaking about these recent changes, CPT’s Deputy Chief Executive Peter Gomersall said: “CPT continues to look at how it can best serve its members, and I believe these staff changes will ensure we continue to fully represent the interests of our bus and coach operators.”
Bluestar driver wins Go South Coast employee of the year award Bluestar and unilink driver Rebecca Swales Glascoe has been named employee of the year by the Go Ahead-owned regional bus operators. Rebecca also scooped the top accolade from Go South Coast. She was presented with the awards by MD of Go South Coast, Andrew Wickham, at the company’s annual
awards ceremony. “During her time with us, Rebecca has demonstrated a consistently positive approach in everything she does,” said Andrew. “One of our driver mentors, I am confident she will pass on her high standards to new members of staff at every opportunity.” www.coachandbusweek.com
07/04/2015 18:05
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Training Development Officer Metroline is one of London’s leading bus operators with a fleet of over 1400 buses operating from a number of locations in West and North West London.
The primary focus of the role requires the successful applicant to develop, produce and deliver training courses in line with the needs of the business, Transport for London and JAUPT. We are looking for a driven, innovative, focused person, who will be responsible for the management of ensuring that all our driving staff are Btec and CPC compliant and that training is provided to a small but dedicated team who will assist in the delivery of training courses.
Your responsibilities will include: • Develop CPC & BTEC training courses within CPC & BTEC criteria; • Classroom delivery accredited to BTEC and CPC standards; • Prepare paperwork meeting compliance with JAUPT requirements for registering and re-registering CPC courses. • Ensure that course documentation is up to date, relevant & stored accordingly; • Keeping accounts of such transactions for finance purposes; • Keep accurate records for audit purposes; trained • Ensure Trainers delivering the courses are fully qualified, and regularly audited; staff are CPC compliant; ensuring • Maintain records that all driving administration processes; • Managing departmental to ensure drivers are legally management garage • Liaising with team training. driver CPC periodic compliant with
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The ideal candidate will possess: to the European • A sound understanding according of the syllabus Directive 2003/59EC exceptional Word and Excel to an • Knowledgeable of PowerPoint, standard professionally holders to • Ability communicate with all stake and have a committed demonstrate flexibility initiative, • Be able to approach to their work; • Ability to operate as a team player; under • The ability to work well pressure skills, accurate work, with a good attention to detail; in their • Numeracy
You will work 38 hours per week, Monday to Friday with flexibility required above these hours and weekends if deemed necessary. to work over and We offer a competitive salary and free (non contractual) travel on London buses and tubes. For more information on the role please visit www.metroline.co.uk/careers
To apply, please send a CV and covering letter to Samantha Smith, HR Advisor, Metroline, ComfortDelGro House, 329 Edgware Road, Cricklewood, London NW2 6JP or samsmith@metroline.co.uk Applications should include the reasons A you are applying for the post, examples of how you meet the skills and any relevant qualifications or experience. Closing date for applications is Friday 17 April 2015.
www.coachandbusweek.com
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