Support Center

Free Shipping

On all orders shipping to the continental US

Free Technical Support

Pre or post order - we are here to help answer questions

Free Assembly

Hardware integration, firmware updates & burnin

Free Solution Architecting

Consult an expert to ensure you get the right product the first time

VS6-STD-P-SSS-C - VMware vSphere 6 Standard Production Support-Subscription - 1 Year

MFG Part

VS6-STD-P-SSS-C

Inventory

0

MSRP

$323.00

Condition

New

Availability

Available



The VMware Production Support and Subscription Service is designed with your production environments in mind. VMware global support centers are staffed around the clock to provide you access to VMware's industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Key Selling Points

  • Fast response times for critical issues
  • Remote support
  • Online access to documentation, knowledge base articles, discussion forums and other technical resources
  • Product updates and upgrades

Specifications

General
TypeTechnical support
Service IncludedEmergency phone consulting
Full Contract Period1 year
Response Time30 min
Service Availability24 hours a day / 7 days a week
Software
Software TitleVMware vSphere Standard Edition
Installation TypeLocally installed
Version6
License Qty1 processor
Details
Service & SupportEmergency phone consulting - 1 year / 6 contacts - response time: 30 min availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year / 6 contacts - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year / 6 contacts - response time: 8 business hours availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year / 6 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 4 ¦ Web support - 1 year ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year ¦ Remote monitoring - 1 year ¦ E-mail consulting - 1 year / 6 contacts ¦ Technical support - 1 year - on-site - severity critical