We want to ensure that your order is delivered to you in a timely and efficient manner. Please read our shipping policy carefully before making your purchase.
Shipping Options: We offer a variety of shipping options to meet your needs:
- Standard Shipping: Estimated delivery time is 3-7 business days.
- Express Shipping: Estimated delivery time is 1-3 business days.
- International Shipping: Delivery times vary depending on the destination.
Shipping Costs: Buydeal offers free shipping on all orders over $250 and ship rate is below $30 within Australia and New Zealand. Orders below $250 will be charged Standard or Express shipping charges. Express shipping is available for Australia and New Zealand.
Shipping Times: Once your order is processed, it will be shipped within 1-2 business days. The actual delivery time may vary depending on the shipping option selected and the destination address. Please note that international shipping may take longer due to customs procedures and other factors beyond our control.
Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the progress of your order on our website or the carrier's website.
Undeliverable Packages: In the event that a package is returned to us as undeliverable, we will make every effort to contact you to verify the correct shipping address. If we are unable to reach you or confirm the correct address, we will issue a refund for the order, minus any shipping costs incurred.
Shipping Address: Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for any delays or additional shipping costs resulting from an incorrect or incomplete shipping address.
Contact Information: If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us. Our customer service team is available to assist you during our business hours:
Monday-Friday: 9am-6pm AEST
Saturday-Sunday: Closed
Email: sales@buydeal.au
Phone: +61 474 640 466
We strive to respond to all inquiries within 24 hours. If you have an urgent matter, please indicate "URGENT" in the subject line of your email or call us directly.
Thank you for choosing our business. We are dedicated to providing exceptional customer service and ensuring your satisfaction.