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HPE Pointnext Tech Care Basic Service with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site
HPE Pointnext Tech Care Basic Service with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site
- Price:
$309.99
- Availability:
- Mfr #: H75B5PE
- UNSPSC #: 81111811
- Item #: 009247033
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Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: 776933-B21, 776933-B21#0D1, 776933-B21#ABA, 776933-B21#ABZ, 776933-B21#AC4, 776933-B21#ACC, 776933-B21#ACE, 776933-B21#ACQ, 776933-B21#AKJ, 776933-B21#AR8, 776933-B21#B19, 776934-B21, 776934-B21#0D1, 776934-B21#ABA, 776934-B21#ABZ, 776934-B21#AC4, 776934-B21#ACC, 776934-B21#ACE, 776934-B21#ACQ, 776934-B21#AKJ, 776934-B21#AR8, 776934-B21#B19, 776934R-B21, 776934R-B21#0D1, 776935-B21, 776935-B21#0D1, 776935-B21#ABA, 776935-B21#ABZ, 776935-B21#AC4, 776935-B21#ACC, 776935-B21#ACE, 776935-B21#ACQ, 776935-B21#AKJ, 776935-B21#AR8, 776935-B21#B19, 776935R-B21, 777160-001, 777160-031, 777160-291, 777160-371, 777160-421, 777160R-001, 777160R-371, 777160R-421, 777161-001, 777161-031, 777161-291, 777161-371, 777161-421, 777161-AA1, 777161R-001, 777161R-421, 794994-035, 794994-425, 794995-035, 794995-425, 794996-035, 794996-425, 794997-425, 794998-375, 799111-S01, 799112-S05, 799113-S05, 807879-S01, 807880-S01, 812643-001, 821785-P01, 838502-001, 838502-031, 838502-371, 838502-421, 838502R-421, 838503-001, 838503-031, 838503-371, 838503-421, 838503R-001, 838503R-421, 840665-S01, 840667-S01, 840668-001, 840672-035, 840672-425, 840673-425, 840674-035, 840674-425, 840675-425, 840676-375, P8Y78A, P9H95A, P9V70A, Q0D76A |
Details
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 1 year ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Defective media retention - 1 year |
General
| Service Included | Parts and labor |
| Type | Extended service agreement |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |