VMware Q2 CY2021 VCPP Product Usage Guide en

PRODUCT USAGE GUIDE
CLOUD PROVIDER PROGRAM

Q2 CY2021
Product Usage Guide is effective for program product usage
as of June 12, 2021. This Cloud Provider Program Product
Usage Guide replaces all previous VCPP Product Usage
Guides or vCloud Air Network Product Usage Guides. The
information provided in this Product Usage Guide applies to
all of the program products and bundles that are available in
the VMware Cloud Provider Program (the “Products”) as
listed below in the VMware Cloud Provider Program Pricing
Model, and may be updated by VMware at any time. To have
access to these Products, a Service Provider must have a
valid rental agreement with a VMware Aggregator as of or
after July 1, 2019 for the applicable reporting and purchase of
VMware Cloud Provider Program.
Table of Contents
Table of Contents ............................................................................................................................................................. 2

What’s New CY2021 Q2 .................................................................................................................................................. 5
Terms and Conditions ...................................................................................................................................................... 6
VMware Cloud Provider Program Reporting Requirements ............................................................................................. 7
vCloud Usage Meter ........................................................................................................................................................ 8
vCloud Usage Insight ..................................................................................................................................................... 11
VMware Professional Services and VMware General Support Services ........................................................................ 12
VMware Flex Model ....................................................................................................................................................... 13
VMware Cloud Provider Program Pricing Model*........................................................................................................... 17
Product Specific Usage Information ............................................................................................................................... 20
VMware vCloud SP Bundles* ......................................................................................................................................... 22
VMware vCloud SP Advanced Bundle with Management & Networking* ...................................................................... 23
VMware vCloud SP Advanced Bundle with Management* ............................................................................................ 24
VMware vCloud SP Advanced Bundle with Networking* ............................................................................................... 25
VMware vCloud SP Advanced Bundle*.......................................................................................................................... 26
VMware vCloud SP Standard Bundle with Management* .............................................................................................. 27
VMware vCloud SP Standard Bundle with Networking* ................................................................................................. 28
VMware Cloud Director Availability ................................................................................................................................ 29
VMware Cloud Director .................................................................................................................................................. 30
VMware vRealize Automation ........................................................................................................................................ 31
VMware vRealize Automation Advanced ....................................................................................................................... 32
VMware vRealize Automation Enterprise ....................................................................................................................... 33
VMware vRealize Log Insight ......................................................................................................................................... 34
VMware vRealize Network Insight.................................................................................................................................. 36
VMware vRealize Network Insight Advanced ................................................................................................................. 38
VMware vRealize Network Insight Enterprise ................................................................................................................ 39
VMware vRealize Operations ......................................................................................................................................... 40
VMware vRealize Operations Chargeback .................................................................................................................... 44
VMware vRealize Operations Standard ......................................................................................................................... 45
VMware vRealize Operations Advanced ........................................................................................................................ 46
VMware vRealize Operations Enterprise ....................................................................................................................... 47
VMware vRealize Suite .................................................................................................................................................. 48
VMware vRealize True Visibility Suite ............................................................................................................................ 49
VMware vRealize True Visibility Suite Standard ............................................................................................................ 50
VMware vRealize True Visibility Suite Advanced ........................................................................................................... 51
VMware Confidential 2
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VMware vRealize True Visibility Suite Enterprise........................................................................................................... 52
VMware Integrated OpenStack Data Center Edition ...................................................................................................... 53
VMware NSX.................................................................................................................................................................. 54
VMware NSX Advanced Load Balancer (Avi Networks Load Balancer) ........................................................................ 60
VMware HCX ................................................................................................................................................................. 65
VMware Site Recovery Manager.................................................................................................................................... 68
VMware vSAN ................................................................................................................................................................ 70
VMware vSAN Standard ................................................................................................................................................ 72
VMware vSAN Advanced ............................................................................................................................................... 73
VMware vSAN Standard + Enterprise Add-on ............................................................................................................... 74
VMware vSAN Advanced + Enterprise Add-on .............................................................................................................. 75
Hyper-Converged Infrastructure for VxRail Appliance.................................................................................................... 76
VMware vCloud SP Bundle for Hyper-Converged Infrastructure (RESTRICTED) ......................................................... 77
VMware vSAN Standard + Enterprise Add-on for Hyper-Converged Infrastructure (RESTRICTED) ............................. 79
VMware vSAN Advanced + Enterprise Add-on for Hyper-Converged Infrastructure (RESTRICTED) ........................... 81
VMware Horizon Advanced for Hyper-Converged Infrastructure (RESTRICTED) ......................................................... 83
VMware Horizon Enterprise for Hyper-Converged Infrastructure (RESTRICTED) ......................................................... 85
VMware Cloud Foundation ............................................................................................................................................. 87
VMware Cloud Foundation (Core Based Model) ............................................................................................................ 89
VMware Cloud Director - Stand-Alone (Core Based Model) .......................................................................................... 91
VMware SDDC Manager for VCF vRAM Based Model .................................................................................................. 92
VMware App Volumes.................................................................................................................................................... 93
VMware App Volumes Standard .................................................................................................................................... 95
VMware App Volumes Advanced ................................................................................................................................... 96
VMware Desktop and Application Virtualization ............................................................................................................. 97
VMware Horizon DaaS................................................................................................................................................... 98
VMware Horizon DaaS Bundles for 8.0 / 9.0 .................................................................................................................. 99
VMware Desktop Disaster Recovery for Horizon DaaS Bundle(s) ............................................................................... 101
VMware Horizon........................................................................................................................................................... 102
VMware Horizon Standard ........................................................................................................................................... 103
VMware Horizon Advanced .......................................................................................................................................... 104
VMware Horizon Enterprise ......................................................................................................................................... 105
VMware Horizon for Linux ............................................................................................................................................ 106
VMware Horizon Apps ................................................................................................................................................. 107
VMware Horizon Apps Standard .................................................................................................................................. 108
VMware Horizon Apps Advanced................................................................................................................................. 109
VMware ThinApp Client ............................................................................................................................................... 110
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VMware ThinApp Packager ......................................................................................................................................... 111
VMware Dynamic Environment Manager ..................................................................................................................... 112
VMware vSAN for Desktop .......................................................................................................................................... 113
VMware vSAN Standard for Desktop ........................................................................................................................... 114
VMware vSAN Advanced for Desktop.......................................................................................................................... 115
VMware vSAN Enterprise Add-on for Desktop ............................................................................................................. 116
VMware NSX for Desktop ............................................................................................................................................ 117
VMware NSX Data Center Advanced for Desktop ....................................................................................................... 118
VMware NSX Data Center Enterprise Plus for Desktop * ............................................................................................ 119
VMware Tanzu Basic ................................................................................................................................................... 120
VMware Tanzu Kubernetes Grid Plus (TKG+) ............................................................................................................. 122
Third-Party Product Terms ........................................................................................................................................... 124
Caveonix RiskForesight Solution for VMware Cloud Provider Program ....................................................................... 125
VMware Cloud Director Data Protection Solution......................................................................................................... 127
VMware Cloud Director Data Domain Virtual Solution ................................................................................................. 128
VMware Cloud Director Object Storage Extension (with Cloudian Hyperstore) ........................................................... 129
Appendix A ................................................................................................................................................................... 131
Appendix B ................................................................................................................................................................... 138
Appendix C .................................................................................................................................................................. 157
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What’s New CY2021 Q2
The following products have been updated in the VMware Cloud Provider Program:
1. vCloud Usage Meter
2. VMware vRealize Log Insight
3. VMware NSX
4. VMware NSX Advanced Load Balancer (Avi Networks Load Balancer)
5. VMware Tanzu Basic
The following products have been placed on “Special Terms” in the VMware Cloud Provider Program:
1. Existing partners, as of May 1, 2019 may continue to use Current bundles. Current bundles are not available to
new VCPP partner contracts signed after April 30, 2019. Current bundles will be discontinued after July 31, 2021.
2. Usage Meter 3.6.X will go End-of-Life on July 31, 2021. VMware recommends Partners to migrate to latest version
- UM 4.4 by that date.
3. VMware Integrated OpenStack (VIO) 6 will reach End of Availability (EOA) and End of Support (EOS) on
September 3, 2021.
4. NSX for vSphere will reach End of Availability on January 16, 2022.
You can find the most current information about VMware Cloud Provider Platform Products on
VMware Cloud Solutions
VMware Cloud Solutions is dedicated to VMware Cloud Provider Platform solutions, products, and the latest
information available to cloud providers and aggregators, driving the success of public and hybrid clouds. Visit VMware
Cloud Solutions to find the most current information you need - technical whitepapers, VMware Cloud Architecture
Toolkit, and customer case studies - in one location on an easy-to-use website. https://cloudsolutions.vmware.com/
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Terms and Conditions
Support Overview
Support coverage provided for VMware Cloud Provider Program products is listed in this guide for each product. Product
Support renewal is automated without any required action by Service Providers or Aggregators. Production Support is
automatically extended for any Service Provider with an effective VMware Cloud Provider Program Agreement (“VMware
Cloud Provider Program Agreement”) that is not delinquent in monthly reporting or payment as of the VMware Cloud
Provider Program agreement anniversary date. All support is governed by the VMware Support Policies set forth on
https://www.vmware.com/support/policies/policy_index.html
For further technical assistance, please contact VMware Global Support Services at:
http://www.vmware.com/support/contacts, or call the hotline at 1-877-4VMWARE(use Option 4 for Technical Support).
Product Lifecycle
VMware manages product availability in accordance with its Lifecycle Policies described at Lifecycle Policies. Unless
otherwise indicated in this guide, the VMware Cloud Provider Program products and services will follow VMware’s
general Lifecycle Policies. For the VMware Cloud Provider Program, a product or service is considered on “Special
Terms” when it has reached the End of Availability under the Lifecycle Policies. While a product or service is on Special
Terms, Service Providers using the product or service prior to the End of Availability may continue to use (and report
usage of) the product or service and request additional licenses, but usage by new Service Providers is not
allowed. When a product or service has reached either the End of Support Life or the End of Technical Guidance, then
all Service Providers must stop using the applicable product or service. For a complete list of the lifecycles for VMware
products and services, please refer to:
https://www.vmware.com/files/pdf/support/Product-Lifecycle-Matrix.pdf
Sign up for VMware Security Advisories

VMware takes security seriously. VMware Security Advisories notify partners and customers of known security
vulnerabilities in VMware products. To receive new and updated VMware security notifications, sign up for VMware
Security Advisories at VMware Security Response Center.
https://lists.vmware.com/mailman/listinfo/security-announce
Translation
To the extent that this guide has been translated into any language besides English, the English version of the guide will
prevail over any inconsistencies with a non-English version of the guide.
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VMware Cloud Provider Program Reporting Requirements
The VMware vCloud Usage Meter must be used to monitor vCloud Service Provider Bundles as well as stand-alone
products. Separate license keys must be identified by the Usage Meter in order to meter the Cloud Test Demonstration
Environment. In order to report the VMware Cloud Provider bundles, Service Providers must utilize the latest version of
vCloud Usage Meter 4.4. Older vCloud Usage Meter versions must be upgraded to a supported version in order to
have accurate metering and to avoid compliance issues.
Refer to Usage Meter's supported versions and End of General Support dates here:
https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/product-lifecycle-matrix.pdf
Refer to Usage Meter's metering interoperability here:
https://www.vmware.com/resources/compatibility/sim/interop_matrix.php#interop
Service Providers must report their monthly usage of products to VCPP Commerce Portal (https://vcp.vmware.com)
using the following methods:
• Partners must deploy one or more Usage Meter appliances per Contract. If a partner is utilizing site reporting
in the Commerce Portal, they must deploy one or more Usage Meter appliances per site
• Partners that utilize vSphere for hosting and Horizon View for VDI workloads must deploy the workloads in
separate vCenter Servers to accurately report usage through Usage Meter and/or manual reporting
• Service Providers must deploy Demo environments on separate vCenter Servers to accurately meter their
Production Hosting environments and Demo usage based on allowance.
• For automatic reporting, Service Providers must utilize vCloud Usage Insight service for aggregation of the
usage data and pre-population of the data into the VCPP Commerce Portal. A service found inside of the
VCPP Commerce Portal.
• For manual reporting, Service Providers must use the “Monthly Usage Report” from Usage Meter and
manually aggregate and report usage.
• A copy of monthly usage report may be sent to the Aggregator based on accordance of the contract between
the Aggregator and the Partner.
• VMware Site Recovery Manager (SRM) servers must be identified and linked to vCenter Servers in order to
report on protected virtual machines.
• Partners using older editions of standalone vSphere Standard, vSphere Advanced or vSphere Enterprise
should report usage as part of the 7pt Advanced bundle Flex Core bundle
The total of these submissions will be used by the Aggregator to calculate the total point usage for the month. See the
Partner Connect Program Guide (https://sforce.co/2ZoTfhk)for information on the Cloud Test Demonstration
Environment.
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vCloud Usage Meter
For all products in this VMware Product Usage Guide, unless otherwise stated, monthly usage total consists of the total
of all products used. The Service Provider Program Agreement requires Service Providers to retain certain records
relating to usage. Those records include all data used for reporting, including but not limited to the Usage Meter data
and reports, and manually reported points. All data is automatically archived for 3 years. When partners opt in to Usage
Insight, it (Usage Insight) starts archiving the usage reports for their UMs (UM 3.6.1 and higher) as long as they are able
to successfully send their usage to VMware. When reporting manually, save a screenshot of reported points in a folder.
Each file should be labeled with the month reported and product name. When migrating to new versions of vCloud Usage
Meter, make sure to backup data from previous versions.
Usage Meter 3.6.X will go End-of-Life on July 31, 2021. VMware recommends Partners to migrate to latest version - UM
4.4 by that date.
Partners on UM 4.4 need to opt in for Usage insight service for reporting as it is essential for UM 4.4 to function.
Partners can opt-in to Usage Insight by following this video (https://www.youtube.com/watch?v=njT8XuVeW5s).
Partner can take advantage of those troubleshooting and config features by signing up here
(https://cloud.vmware.com/cloud-provider-metering/).
Note: Service Providers must be registered users of the MyVMware.com site to download vCloud Usage Meter.
This section is a summary of the required information for the vCloud Usage Meter. The complete documentation is
available on Partner Central at the following locations:
1. Usage Meter User Guide and Release Notes
2. Usage Insight User Guide
3. Usage Meter API Guide
4. Data Guidelines
5. Metering product detection whitepaper
vCloud Usage Meter collects the following information:

1. Time at which data is collected
2. Host DNS name
3. Host RAM (physical memory)
4. vSphere license type
5. Virtual machine vCenter name (optional field for Service Providers)
6. Virtual machine host name (optional field for Service Providers)
7. vRAM (allocated virtual memory)
8. Billing vRAM (calculation based on metered virtual memory and memory cap per virtual machine)
9. Virtual machine CPU (count of virtual CPUs)
10. Virtual machine instance UUID (universal unique identifier)
11. Virtual machine location in vSphere inventory
12. Horizon Workspace disk usage
13. Used Storage Capacity for vSAN Deployments (GB)
For more information about the data collected by Usage Meter and for the Usage Meter Guidelines, please visit:
https://sforce.co/300pm5S
By installing vCloud Usage Meter (version 3.6 or above), you acknowledge that you will automatically send data to
VMware. This data 1) confirms your installation of vCloud Usage Meter Version 3.6 or above and 2) includes Monthly
Usage, Customer Usage, VM History and anonymized metering event data. All data collected will only be used for the
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purpose of improving usage meter support and automation of reporting the billing data available if the partner utilizes
vCloud Usage Insight Service.
vCloud Usage Meter Billing vRAM Calculation

vCloud Usage Meter 3.6 (and higher versions) calculates billing RAM for the powered on VM by taking the greater value
of:
1. Reserved RAM
2. ½ of the allocated RAM
Billed RAM is billing RAM x Time in hours. The billed RAMs are summed, converted to GB and then divided by the
number of hours in the month to give the Average Billed RAM (GB) that can be found on the Monthly Usage Report.
Once the value is taken from the two calculates above, all GB above 24 will be capped at 24GB
Example:
During a one 30-day calendar month, a Service Provider uses the vCloud Service Provider Bundle – Advanced Edition
to configure her virtual machine with 16 vGB for 15 days and 48 vGB for the remaining 15 days. The reservation level
for the virtual machine is set at 75 percent for the entire month (if no reservation is set, use 0.5 instead).
• 15 days x 24 hours x 16 vGB x 0.75 = 4,320 vGB hours
• 15 days x 24 hours x 24 vGB (48 vGB x 0.75 but capped at 24 GB) = 8,640 vGB hours
• Total vGB hours = 12,960 vGB hours
• Total points = 12,960 vGB hours ÷ 720 hours/month x 7 points (for Advanced) = 126 points
How Information is sent to Aggregators for Billing Purposes

Service Providers report to their Aggregators in the agreed to method between them and the Aggregator. Reports
generated by the vCloud Usage Meter can be sent to Aggregators, if requested, but are not required to be sent as part
of the Program Reporting requirements.
Note: All data is due to the Aggregator by the date specified in the Aggregator contract. Service Providers must adhere
to reporting requirements that are designated in their Aggregator contract. Additionally, Service Providers must use the
vCloud Usage Meter to generate their Monthly Usage Report for billing purposes and enter their monthly usage into the
VCPP Commerce Portal.
Information that is Available in the Reports

The report includes customer name, vSphere license type, if the usage is billable, and the amount of billed vRAM—
including memory cap per virtual machine—consumed for the month.
Service Providers also have the ability to filter reports as follows:

1. By customer:
a. Names: Filter based on a single customer, multiple customers, or all customers
b. Country: Filter based on a single country, multiple countries, or all countries
c. Postal Code: Filter based on a postal code, multiple postal codes, or all postal codes
2. By license set: Filter based on one or more user-defined license sets
3. By month/year: Filter based on a single month and year as well as the option to provide a range limited to
month and year
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How to Manage Customer Information
In order to prevent an excessive amount of manual data entry, the vCloud Usage Meter enables users to import and
export customer lists. Users can also create, read, update, and delete customers and customer relationships to virtual
machines with the vCloud Usage Meter.
vCloud Usage Meter is included, at no additional cost, in the Flex Model Core.
Customer Monthly Reports is a feature found on Usage Meter 3.6 and Usage Meter 4.4 and Later. Usage Meter 4.0
through 4.3 did not have the Customer Monthly Reports feature.
Here is a comparison between Usage Meter 3.6 and Usage Meter 4.4 in terms of products metered.
UM 3.6.1 with Hot Patch 5

Products UM 4.4
Note: EoGS July 31, 2021
VMware vCenter Server / vSphere ✓ ✓

VMware Cloud Director ✓ ✓
VMware Cloud Director Availability (vCAv) ✓ ✓
VMware vRealize Operations ✓ ✓
VMware NSX-V ✓ ✓
VMware NSX-T ✓
VMware vRealize Network Insight (vRNI) ✓
VMware Horizon DaaS ✓ ✓
VMware Cloud Foundation (Core Based Pricing) ✓
VMware vSAN ✓ ✓
VMware Site Recovery Manager ✓ ✓
VMware vRealize Automation ✓ ✓

SDDC Manager ✓
VMware Tanzu Basic ✓
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vCloud Usage Insight
vCloud Usage Insight is a SaaS based product used for automatically filling out monthly usage reports in the Commerce
Portal. The service also provides data retention for monthly usage files for Usage Meter appliances that are registered.
Partners can sign up and receive an invitation to onboard at https://cloud.vmware.com/vcloud-usage-meter
vCloud Usage Insight features can be found on the VMware Commerce Portal at https://vcp.vmware.com. Partners
that wish to onboard into automatic reporting can follow this video to onboard into the service.
https://www.youtube.com/watch?v=njT8XuVeW5s
Some features are still found on the Usage Insight service located at the Cloud Services Portal. This portal requires
requesting an invitation to use. The features still found on the Cloud Services Portal version of the service include:
• View all Usage Meters mapped across all Contracts
• View timestamp of when data was last received
• Configure Usage Meter 4.4 to meter vROps Enterprise and/or NSX as Stand-alone (Per VM/OSI)
• Download copies of previous Monthly Usage Reports sent to Usage Insight
All Usage Meter registrations for Automatic Reporting and Opting into the Automatic Reporting Service is done in the
Commerce Portal as outlined in the video linked above.
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VMware Professional Services and VMware General Support Services
VMware Professional Services and VMware General Support Services for Cloud Providers can be procured through
authorized Aggregators. Please contact your Aggregator for details on purchasing PSO credits, Technical Account
Managers, Professional Services and enhanced technical and extended support offerings.
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VMware Flex Model
VMware Flex Model delivers simplicity, flexibility and value. Flex One Core brings unification allowing both Service
Providers and Cloud Providers, as applicable, the option to add-on products while eliminating complex decisions. This
model promotes predictability and consistency that is built from solutions most commonly used today. With Flex One
Core standardization, add-on products in Management, Metering and Billing, Networking, and Compute offer more value
to you at a 7 point / month baseline.
All Service Providers currently able to license under VMware Cloud Provider Program may utilize VMware Flex Model.
All products used must be reported to the Aggregator on a monthly basis. Service Providers with valid VMware Cloud
Provider Agreements will have the products with points value listed below delivered in their MyVMware license portals
automatically, unless indicated otherwise.
Flex Model Core*

(7 points per vGB Metered RAM per month)
Category Included Products
VMware Cloud Director

Management
vRealize Log Insight
vRealize Operations Chargeback

Metering/Billing
vCloud Usage Meter
Networking NSX Data Center SP Base
vSphere Enterprise Plus

Compute
vCenter Server Standard
Support Production Level Support
The Flex Model Pricing FAQ can be found on Partner Central. If you have additional questions, please reach out to
your aggregator or VMware Business Development Manager.
* Existing partners, as of May 1, 2019 may continue to use current bundles. Current bundles are not available to new VCPP partners
that joined after April 30, 2019.
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VMware Flex Model Add-Ons
Product Name Points/Month Charged Per
VMware vRealize Operations Standard 1.00
VMware vRealize Operations Advanced 1.75
VMware vRealize Operations Enterprise 1 3.00
VMware vRealize Automation Advanced 1.75
VMware vRealize Automation Enterprise 2.75
VMware vRealize Network Insight Advanced 0.75

1 GB Metered RAM
VMware vRealize Network Insight Enterprise 1.50 (based on average monthly
usage)
VMware Integrated OpenStack DC edition 1.00
VMware vRealize Suite Standard 2.00
VMware vRealize Suite Advanced 3.50
VMware vRealize Suite Enterprise 4.25
VMware NSX DC SP Professional 1 1.00
VMware NSX DC SP Advanced 1 3.00
VMware NSX DC SP Enterprise Plus 4.50
VMware SDDC Manager 1.00
VMware HCX for Cloud Providers 2 2.00
1
vRealize Operations and NSX-V add-ons are part of Bundle-to-Flex translation built into the Commerce Portal. To manually report
add-on products in a monthly usage report, refer to Appendix A.
2
VMware HCX for Cloud Providers is a restricted product and may require validation before being provided activation and software
access. To learn more, please see the product page for VMware HCX for Cloud Providers.
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VMWARE FLEX MODEL FOR USAGE METER
There are no changes needed to the Usage Meter instances that are deployed in your datacenter in order to adopt
Flex.
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VMWARE CHARGEBACK MANAGER FOR FLEX MODEL
If you have vROps 7.5 installed, no change to metering is required in order to use vROps Chargeback Edition. If you
instead use vROps version 7 or earlier for tenant facing chargeback functions only, you should not report its usage
as vROps Chargeback as it is included in Flex Core at no additional cost. For Usage Meter to not include it into
metering, please perform the following action: on the Usage Meter product screen, do not submit vROps credentials
when prompted.
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VMware Cloud Provider Program Pricing Model*
Service Providers currently able to license under VMware Cloud Provider Program may utilize the following products. All
products used must be reported to the Aggregator on a monthly basis. Service Providers with valid VMware Cloud
Provider Agreements will have the products with points value listed below delivered in their MyVMware license portals
automatically, unless indicated otherwise. The VMware vCloud SP Standard Bundle (5 point) has been removed from
the program and is no longer available.
VMware Cloud Provider Program Service Provider Current Bundles*

Product Name Points/Month Charged Per
VMware vCloud SP Advanced Bundle w/
12
Management & Networking*
VMware vCloud SP Advanced Bundle w/
10
Management* 1 GB Metered RAM
VMware vCloud SP Advanced Bundle w/ (based on average monthly usage)
9
Networking*
VMware vCloud SP Advanced Bundle* 7
VMware vCloud SP Standard Bundle w/

8
Management*
VMware vCloud SP Standard Bundle w/
8
Networking*
* Existing partners, as of May 1, 2019 may continue to use current bundles. Current bundles are not available to new VCPP partner
contracts signed after April 30, 2019. Existing partners will be granted price protection on Bundle to Flex Translation for 36 months,
starting with May 2019 reporting period.
* If a partner has a Monthly Usage Report from Usage Meter that shows Standard Bundle. The partner needs to update the license
keys used on their ESXi hosts to “vSphere Enterprise Plus”. For more information on how to do this, view this video.
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Points /
Complete Product List Month Charged Per
Management Products
VMware Cloud Director Availability - Disaster Recovery 10 Protected Virtual Machine (VM)
VMware Cloud Director Availability - Migration 0 N/A
VMware vRealize Automation Advanced 5 Virtual Machine or OSI**
VMware vRealize Automation Enterprise 8 Virtual Machine or OSI**
VMware vRealize Log Insight 4.5 Virtual Machine or OSI**
VMware vRealize Network Insight Advanced 3 Virtual Machine per month
VMware vRealize Operations Standard 2.5 Managed Virtual Machine or OSI**
VMware vRealize Operations Advanced 6 Managed Virtual Machine or OSI**
VMware vRealize Operations Enterprise 12 Managed Virtual Machine or OSI**
VMware vRealize True Visibility for vRealize Operations
VM or OSI** per month
Standard 1.25
VM or OSI**per month
Advanced 3
VM or OSI** per month
Enterprise 6
Networking & Security Management
VMware NSX Advanced Load Balancer 917 Service Core per Month
Storage and Availability
VMware Site Recovery Manager 24 Protected Virtual Machine (VM)
VMware vSAN Standard 0.02 GB per month for Used Capacity
VMware vSAN Advanced 0.03 GB per month for Used Capacity
VMware vSAN Standard + Enterprise Add-on 0.03 GB per month for Used Capacity
VMware vSAN Advanced + Enterprise Add-on 0.04 GB per month for Used Capacity
Integrated Stack
VMware Cloud Foundation *** Core Per Month
1 GB Metered RAM (based on
SDDC Manager
1 average monthly usage)
VMware Cloud Director 12 Core Per Month
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Desktop & Application Virtualization
VMware App Volumes Standard 4 Concurrent Connection
VMware App Volumes Advanced 7 Concurrent Connection
VMware App Volumes Enterprise 9 Concurrent Connection
VMware Horizon DaaS - VDI Edition 16 Created Desktop

Created Session (including
VMware Horizon DaaS - RDSH Edition 13 Application publishing)
VMware Horizon Standard 12 Concurrent Connection
VMware Horizon Advanced 19 Concurrent Connection
VMware Horizon Enterprise 28 Concurrent Connection
VMware Horizon for Linux 7 Concurrent Connection
VMware Horizon Apps Standard 11 Concurrent Connection
VMware Horizon Apps Advanced 18 Concurrent Connection
VMware ThinApp Client 2 ThinApp Client
VMware ThinApp Packager 1 ThinApp Packager
VMware Dynamic Environment Manager 2 Named User
VMware vSAN Standard for Desktop 2 Concurrent Connection
VMware vSAN Advanced for Desktop 4 Concurrent Connection
VMware vSAN Enterprise Add-on for Desktop 1 Concurrent Connection
VMware NSX Data Center Advanced for Desktop 5 Concurrent Connection
VMware NSX Data Center Enterprise Plus for Desktop 8 Concurrent Connection
Application Modernization
1 GB Metered RAM (based on
VMware Tanzu Basic 1 average monthly usage)
8 CPU Core per month
VMware Tanzu Kubernetes Grid Plus (TKG+) 24 CPU Core per month
Third-Party Products
Caveonix RiskForesight Standard 15 VM***
Caveonix RiskForesight Extended 13.5 VM***
Caveonix RiskForesight Classic 12.8 VM***
Caveonix RiskForesight Premium 12.2 VM***
Caveonix RiskForesight Global 11.6 VM***
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VMware Cloud Director Data Domain Virtual Edition Standard 23.47 VM***
VMware Cloud Director Data Domain Virtual Edition Extended 9.15 VM***
VMware Cloud Director Data Domain Virtual Edition Classic 8.68 VM***
VMware Cloud Director Data Domain Virtual Edition Premium 7.98 VM***
VMware Cloud Director Data Domain Virtual Edition Global 7.04 VM***
VMware Cloud Director Data Protection Suite Standard 8.87 VM***
VMware Cloud Director Data Protection Suite Extended 3.46 VM***
VMware Cloud Director Data Protection Suite Classic 3.28 VM***
VMware Cloud Director Data Protection Suite Premium 3.02 VM***
VMware Cloud Director Data Protection Suite Global 2.66 VM***
Restricted Products
(Requires special qualification - see details on product specific pages)
VMware vCloud SP Hyper-Converged Infrastructure Bundle 6 GB Metered RAM per month
VMware vSAN Standard + Enterprise Add-on for Hyper-
0.03 GB per month for Used Capacity
Converged Infrastructure
VMware vSAN Advanced + Enterprise Add-on for Hyper-
0.04 GB per month for Used Capacity
VMware Horizon Advanced for Hyper-Converged Infrastructure 21 Concurrent Connection
VMware Horizon Enterprise for Hyper-Converged Infrastructure 30 Concurrent Connection

Created Session (including
VMware Horizon DaaS Bundle – RDSH Edition 13
Application publishing)
VMware Horizon DaaS Bundle – VDI Edition 16 Created Desktop
Total Allocated Insurance Quota
VMware Desktop Disaster Recovery for Horizon DaaS Bundle(s) 4 for VDI and RDSH Connections
per month
**OSI stands for OS Instance. This measure is used for non-VMware environments, including physical.
*** See product-specific details. Also note: Price per point for third party products VM is different to your contracted
VCPP price per point
Product Specific Usage Information
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware Cloud Provider Program Specific Licensing Usage Information
The VMware Cloud Provider Program Partner Agreement provides a VMware EULA exception for Service Providers to
install and use VMware Products as part of a Hosted IT Service. Prior written approval is required from the VMware Cloud
Provider Program Office for any deviation from the requirements outlined below.
VMware Cloud Provider Program partners can only leverage VMware perpetual licenses, including OEM versions, to
support internal IT operations. Internal IT operations are any IT function that exclusively supports a system that is not
connected, either directly or in an ancillary manner, to the partner’s hosting environment. In addition, VMware perpetual
licenses may not be used to support the management or operations of an environment utilized to host for unaffiliated third
parties. Virtual machines running on hosts with perpetual license keys should be tagged in the vCloud Usage Meter and
are not considered billable.
In the VMware Cloud Provider Program, a Hosted IT Service means the provision of services created by a Service
Provider for its tenants that:
1. Provide access to compute, storage, network resources or software applications ("hosting infrastructure") from
systems that are installed and operated by Service Provider among its customers; and
2. May be accessed via the Internet, telephone or private network based.
There are two categories of Hosted IT Service architectures:
• Multi-tenant: The hosting infrastructure is hosted by Service Provider at the Service Provider's premise(s) and
shared between multiple tenants.
• Single-tenant: The hosting infrastructure is dedicated to a particular tenant and not shared with other tenant(s).
Single-tenant Hosted IT services may be delivered by the Service Provider at their premise(s) or offered as a
managed service at the tenant’s premise(s).
The VMware Cloud Provider Program allows for Service Providers to install and use VMware products as part of a Hosted
IT Service. “Hosted IT Services” means Service Provider’s internet, telephone or private network based, subscription
computing service that allows third party companies to access the processing power, computing, or software applications
from systems that are installed and operated by Service Provider. Except as expressly approved by VMware in writing,
Service Providers may install software only on hardware systems that are (a) owned or leased by Service Provider for its
dedicated use, or owned or leased by the End User for the Service Provider’s dedicated use to provide Hosted IT Services
solely to the End User and (b) located either within datacenter space owned or leased by Service Provider or on an End
User’s premises solely to provide Hosted IT Services to the End User, provided that the Service Provider maintains day-
to-day management and administrative control of the systems.
Upon request, Service Provider will promptly identify the license keys installed on the systems located at each End User
site. Service Provider shall not permit End User (or any third-party agent providing service to the End User) to access,
maintain, or otherwise use the software, except for the sole purpose of accessing the functionality of the software in the
form of hosted IT Services in accordance with the terms of the Partner Connect Program Guide https://sforce.co/2ZoTfhk
). The Service Provider is responsible for usage reporting and all obligations of the Partner Connect Program Guide
(https://sforce.co/2ZoTfhk ) regardless of the physical location of the servers. Service Provider will be responsible to
VMware for any unauthorized installation, use, copying or distribution of the software by the End User.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware vCloud SP Bundles*
VMware Cloud Provider Program partners can report the following bundles (refer to Table 1). VMware vCloud SP
Standard Bundle (5 point) has been removed from the program and is no longer available.
• VMware vCloud SP Advanced Bundle with Management & Networking
• VMware vCloud SP Advanced Bundle with Management
• VMware vCloud SP Advanced Bundle with Networking
• VMware vCloud SP Advanced Bundle
• VMware vCloud SP Standard Bundle with Management
• VMware vCloud SP Standard Bundle with Networking
w/Networking &
w/Management
&Management
w/Networking
w/Networking
Management
Advanced
Advanced
Advanced
Advanced
Standard
Standard
Features
Points (per GB metered vRAM/month) 8 8 7 9 10 12

Management
vRealize Operations Enterprise ✓ ✓ ✓
vRealize Log Insight (vRLI) ✓ ✓ ✓ ✓ ✓ ✓
VMware Cloud Director (VCD) ✓ VCD ✓ VCD

or or
VMware Integrated Open Stack (VIO) ** VIO** VIO**
NSX – SP Enterprise ✓
Networking
NSX – SP Advanced ✓ ✓
NSX – SP Base (vCNS mode) ✓ ✓
vSphere Enterprise Plus ✓ ✓ ✓ ✓ ✓ ✓

Compute
vCenter Server Standard ✓ ✓ ✓ ✓ ✓ ✓

Support
Production Level Support ✓ ✓ ✓ ✓ ✓ ✓
Table 1
* Existing partners, as of May 1, 2019 may continue to use current bundles. Current bundles are not available to new partner
contracts signed after April 30, 2019. Current bundles will be discontinued after July 31, 2021.
** VMware Integrated OpenStack (VIO) 6 will reach End of Availability (EOA) and End of Support (EOS) on September 3, 2021.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware vCloud SP Advanced Bundle with Management & Networking*
Description The VMware vCloud SP Advanced Bundle with Management & Networking provides the key
components required to deliver an enterprise-class Cloud service together with management,
automation and advanced networking capabilities. It is targeted at Service Providers who want
to enable enterprises to extend their data centers to the public cloud with agility, compatibility
and security in a multi-tenant infrastructure, while providing improved Service Level Agreement
(“SLA”) and capturing new revenue streams through add-on services to customers. Service
Providers have the option to deploy either VMware Cloud Director or VMware Integrated
OpenStack (VIO)**.
Point Value / 12 points per 1 GB Metered RAM (based on average monthly usage) (GB = 1024 MB)
Charged Per Total points capped at 24 GB of Metered RAM per VM (see Reporting and Operational Details
in Appendix A).
Components • VMware vRealize Operations Enterprise, including vRealize Operations Manager and
vRealize Configuration Manager (Note: Optional Management Packs providing Tenant-
Facing operational information are now available on the VMware Marketplace for vCD and
vROps integration https://marketplace.vmware.com)
• VMware vRealize Log Insight
• VMware vSphere Enterprise Plus
• VMware vCenter Server Standard
• VMware Cloud Director OR VMware Integrated OpenStack (VIO)**
• VMware NSX Enterprise
Reporting Latest version of vCloud Usage Meter (UM 4.4) registered in vCloud Usage Insight will
automatically pre-populate usage data in the Commerce Portal for vCloud SP Advanced
Bundle with Management & Networking.
For manual reporting, please rely on Monthly Usage Report of any generally available vCloud
Usage Meter version. Non-supported versions of Usage Meter will result in incorrect metering
and compliancy issues.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware vCloud SP Advanced Bundle with Management*
Description The VMware vCloud SP Advanced Bundle with Management provides the key components
required to deliver an enterprise-class Cloud service together with management and
automation capabilities. It is targeted at Service Providers who want to enable enterprises to
extend their data centers to the public cloud with agility, compatibility and security in a multi-
tenant infrastructure, while providing improved SLAs and capturing new revenue streams
through add-on services to customers.
Charged Per Total points capped at 24 GB of Metered vRAM per VM
vRealize Configuration Manager (Note: Optional Management Packs providing Tenant-
Facing operational information are now available on the VMware Marketplace for vCD and
vROps integration https://marketplace.vmware.com )
• VMware Cloud Director
• VMware NSX Base (vCNS mode)
Bundle with Management.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware vCloud SP Advanced Bundle with Networking*
Description The VMware vCloud SP Advanced Bundle with Networking provides the key components
required to deliver an enterprise-class Cloud service. It is targeted at Service Providers who
want to enable enterprises to extend their data centers to the public cloud with agility,
compatibility and security in a multi-tenant infrastructure with robust networking capabilities.
Service Providers have the option to deploy either VMware Cloud Director or VMware
Integrated OpenStack (VIO)**.
Charged Per Total points capped at 24 GB of Metered RAM per virtual machine (see Reporting and
Operational Details)
Components • VMware vRealize Log Insight

• VMware Cloud Director OR VMware Integrated OpenStack (VIO)**
• VMware NSX Advanced
Bundle with Networking.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware vCloud SP Advanced Bundle*
Description The VMware vCloud SP Advanced Bundle provides the key components required to deliver an
enterprise-class Cloud service. It is targeted at Service Providers who want to enable
enterprises to extend their data centers to the public cloud with agility, compatibility and security
in a multi-tenant infrastructure.
Charged Per
Total points capped at 24 GB of Metered RAM per virtual machine (see Reporting and
• VMware Cloud Director
• VMware NSX Base (vCNS mode)
Bundle.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware vCloud SP Standard Bundle with Management*
Description The VMware vCloud SP Standard Bundle with Management provides the key components
required to deliver a competitive Cloud service together with management and automation
capabilities. It is designed to enable organizations of all types and sizes to provision public cloud
resources quickly and easily, or securely extend their internal virtualized infrastructure into the
public cloud, delivering a robust, interoperable and enterprise-class experience.
Charged Per Total points capped at 24 GB of Metered RAM per virtual machine (see Reporting and
vRealize Configuration Manager
automatically pre-populate usage data in the Commerce Portal for vCloud SP Standard Bundle
with Management.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware vCloud SP Standard Bundle with Networking*
Description The VMware vCloud SP Standard Bundle with Networking provides the key components
required to deliver a competitive Cloud service. It is designed to enable organizations of all types
and sizes to provision public cloud resources quickly and easily, or securely extend their internal
virtualized infrastructure into the public cloud, delivering a robust, interoperable and enterprise-
class experience with robust networking capabilities.
Charged Per
• VMware NSX Advanced
automatically pre-populate usage data in the Commerce Portal for vCloud SP Standard Bundle
with Networking.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
MANAGEMENT PRODUCTS
VMware Cloud Director Availability
Description VMware Cloud Director Availability provides unified architecture for migration and protection of
VMs from on-prem to Cloud Director clouds and between different Cloud Director clouds.
Previous versions to 4.0 of VMware Cloud Director Availability are using the old branding
‘vCloud Availability’.*
What is changing:
vCloud Availability 3.x provides on-prem to Cloud DR, migration, Cloud to Cloud DR and
migration in a single platform and introduce other architectural simplifications such as simplified
user-interface, combined/converged RBAC portal, unified on-prem vSphere plug-in UI etc.
VMware Cloud Director Availability 4.0 is now GA and features operational, metering,
automation and service tiering capability upgrades. 4.0 makes it far easier to deploy and
manage Disaster Recovery aaS and migration offerings than ever before.
Point Value / Standalone

Charged Per Disaster Recovery: 10 points per protected virtual machine per month.
A protected VM is any virtual machine that is replicated from the primary site to the recovery site,
regardless of whether the VM is powered on or off.
Migration: 0 points per migration.
To be counted as migration, the workload replication must be configured by using the button
“New migration” from the UI or by invoking an API call that sets the replication type to migration.
Components VMware Cloud Director Availability™
Reporting vCloud Availability 3.x & VMware Cloud Director Availability™ 4.0 reporting consists of:
• The number of VMs under protection
• The number of VMs configured for migration (no charge)
Usage of vCloud Availability 3.x is reported using Usage Meter 3.6.1 HP5 or Usage Meter 4.4
and all instances of vCloud Availability must be configured in Usage Meter, the same is true for
VMware Cloud Director Availability™ 4.0. Please note that usage should be reported to the
following SKUs, regardless of the version in use:
• VMV-VCAN-CA-C – VMware Cloud Director Availability – Disaster Recovery
• VMV-VCAN-CA-MIG-C – VMware Cloud Director Availability – Migration
vCloud Availability 3.x & VMware Cloud Director Availability™ 4.0 reporting does not include any
usage of vCenter Server, vSphere, or Cloud Director. Use of those products must be reported
separately, in addition to the usage of the Cloud Availability for Cloud Director product.
More For more information, go to https://www.vmware.com/products/cloud-director-availability.html or
Information https://cloudsolutions.vmware.com
* vCloud Availability 2.x and all other older versions are End of Support (EOS) as of October 19th, 2019. Existing vCloud Availability
2.x, vCloud Availability Cloud to Cloud DR 1.5 and vCloud Extender customers should plan to migrate or upgrade to VMware Cloud
Director Availability 4.0 forthwith. vCloud Availability 3.0 will be EOS as of April 2021, and vCloud Availability 3.5 will be EOS as of
November 2021.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware Cloud Director
Description VMware Cloud Director, the strategic cloud management platform for the VMware Cloud
Provider Program, enables Service Providers to rapidly build and monetize cloud-scale,
agile, differentiated cloud environments. Cloud Director enables services providers to
deliver multi-tenant, self-service, NSX-based networking services, thus deriving additional
revenue from their Cloud Director environment.
Point Value / Charged Current Bundles*

Per Cloud Director is included, without additional charge, in the following bundles:
• Advanced Bundle (7 points)
• Advanced w/Networking Bundle (9 points)
• Advanced w/Management Bundle (10 points)
• Advanced w/Networking & Management Bundle (12 points)
Flex Model
Cloud Director is included, without additional charge, in the Flex Core
Components Cloud Director
Reporting Cloud Director must be used with a VMware Cloud Provider Program SP Bundle. See
bundle reporting guidelines for details. The standalone option is restricted and only
available for certain use cases.
More Information More information is available at VMware Cloud Provider Program Cloud Director or
https://cloudsolutions.vmware.com
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware vRealize Automation
VMware vRealize Automation is available to VMware Cloud Provider Program Service Providers in two editions (refer
to Table 2):
• vRealize Automation Advanced
• vRealize Automation Enterprise
Features/Editions Advanced Enterprise
Points per Managed VM or OSI per Month 5 8

VMware Infrastructure Services, Cloning Only, VMware vRealize ✓ ✓
Orchestrator Integration
Multi-Vendor, Multi-Cloud Infrastructure and Multi-Vendor SW ✓ ✓
Provisioning
Custom Services (XaaS), Approvals, Reclamation, Chargeback, ✓ ✓
Multi-Tenancy
IaaS services ✓ ✓
Self-service catalog ✓ ✓
Centralized policy and control ✓ ✓
Resource lifecycle management ✓ ✓
Resource rightsizing and reclamation ✓ ✓
Extensibility with vRealize Orchestrator and ABX ✓ ✓
VMware Solution Exchange support ✓ ✓
XaaS (Anything as a Service) ✓ ✓
Hybrid Cloud with VMware Cloud on AWS ✓ ✓
Multi-tenancy (w/ dedicated infrastructure) ✓ ✓
VMware Cloud Foundation integration ✓ ✓

Self-service networking ✓ ✓
Infrastructure as Code ✓ ✓
VMware Cloud Templates ✓ ✓
Salt Stack config ✓ ✓
Application Services, Release Automation, DevOps Integration ✓
Support for multi-cloud (w/ public cloud end points) ✓
Infrastructure pipelining (w/ Code Stream) ✓
Application provisioning and management ✓
Integration with configuration management tools ✓
Kubernetes infrastructure automation ✓
Cloud agnostic templates ✓
Table 2
CLOUD PROVIDER
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VMware vRealize Automation Advanced
Description VMware vRealize Automation provides business agility to service providers by automating the
delivery of personalized IT services to end customers. The VMware vRealize Automation,
through a self-service catalog, enables end customers to request and manage a wide range of
multi-vendor, multi-cloud, applications, infrastructure, and custom services. Policy-based
governance assures that users receive the right size resources for a given task across the
service lifecycle. To learn more about vRealize Automation visit:
http://www.vmware.com/products/vrealize-automation/
Point Value / Stand Alone
Charged Per 5 Points per Managed VM or OSI per month
Flex Model Add-On

1.75 Points per 1 GB Metered RAM (based on average monthly usage)
Components VMware vRealize Automation Advanced
Reporting As vRealize Automation does not include vCenter Server or vSphere licensing; all use of those
products must be reported separately, in addition to the usage of the vRealize Automation
(based on edition).
vCloud Usage Meter UM 3.6.1 HP 5 or UM 4.4 registered in vCloud Usage Insight will
automatically pre-populate usage data in the Commerce Portal for VMware vRealize
Automation.
More https://cloudsolutions.vmware.com
Information
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware vRealize Automation Enterprise
Description VMware vRealize Automation provides business agility to service providers by automating the
delivery of personalized IT services to end customers. The VMware vRealize Automation,
through a self-service catalog, enables end customers to request and manage a wide range of
multi-vendor, multi-cloud, applications, infrastructure, and custom services. Policy-based
governance assures that users receive the right size resources for a given task across the
service lifecycle. To learn more about vRealize Automation visit:
http://www.vmware.com/products/vrealize-automation/
Point Value / Current Bundles
Charged Per 8 Points per Managed VM or OSI per month
Flex Model Add-On

Components VMware vRealize Automation Enterprise
Reporting As vRealize Automation does not include vCenter Server or vSphere licensing; all use of those
products must be reported separately, in addition to the usage of the vRealize Automation
(based on edition).
vCloud Usage Meter UM 3.6.1 HP 5 or UM 4.4 registered in vCloud Usage Insight will
automatically pre-populate usage data in the Commerce Portal for VMware vRealize
Automation.
More https://cloudsolutions.vmware.com
Information
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware vRealize Log Insight
Description VMware vRealize Log Insight delivers automated log management through aggregation,
analytics and search, providing operational intelligence and enterprise-wide visibility in hybrid
cloud environments. It collects and analyzes all types of machine-generated log data (such as
application logs, network traces, configuration files, messages, and performance data and
system state dumps). By using vRealize Log Insight with vRealize Operations, service providers
can extend operational visibility and proactive management capabilities across their cloud. The
product provides flat pricing for unlimited amounts of data per VM or OSI.
Charged Per 4.5 points per managed virtual machine or OSI* per month.
Flex Model
vRealize Log Insight is included, without additional charge, in the Flex Core
Components VMware vRealize Log Insight
Reporting As vRealize Log Insight does not include vCenter Server or vSphere licensing; all use of those
products must be reported separately, in addition to the usage of the vRealize Log Insight.
When vRealize Log Insight is used as a component of the VMware Cloud Provider Program
bundle, ESXi and vCenter Server monitoring is included in the bundle pricing for hosts using the
bundles or Flex Core.
When used as a component of the VMware Cloud Provider Program bundles or Flex Core,
reporting may consist of two parts, depending on whether the log sources ingested by vRealize
Log Insight are vRAM-based or non-vRAM-based.
• Monthly reporting (via Usage Meter) will be provided on the VMware Cloud Provider
Program bundle that is installed and being utilized as the basis for vRealize Log Insight.
Refer to the instructions on bundle usage reporting in Appendix A.
• vRealize Log Insight usage will be included in the VMware Cloud Provider Program bundle
usage reporting for logs ingested from VMware vSphere-based log sources, using bundle-
based pricing and usage reporting.
• Additional monthly manual reporting is required for the number of virtual machines or OS
instances being monitored for non-vSphere- based log sources, using the standalone
product pricing above.
More When used with the VMware Cloud Provider Program bundles or Flex Core:
Information • The vRealize Log Insight license included in the VMware Cloud Provider Program
bundles and Flex Core is a "full" Log Insight license.
• vRealize Log Insight is priced per “pipe” of data. This means that vRealize Log Insight
may be used to ingest log files from any source in the Service Providers environment –
some of those sources may be VMware vSphere-based and some may not be
vSphere-based.
• Examples of vSphere-based log sources include: VMs, vCenter Servers running on
hosts using vCloud SP bundles or Flex Core.
• Examples of non-vSphere-based log sources include: Switches/routers, ILO/iDRAC in
ESX hosts, firewall, SAN’s or storage devices.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
• When reported as part of the VMware Cloud Provider Program bundles or Flex Core,
pricing is included for the vRealize Log Insight usage within the bundle, but only for
vSphere-based log sources because the bundle usage is measured by GB Metered
RAM. As such, the pricing for vRealize Log Insight covers log sources such as VMs
and vCenter Servers running on hosts using vCloud SP bundles which are utilized on a
per GB Metered RAM basis.
• However, if you are using vRealize Log Insight as part of a VMware Cloud Provider
Program bundle but ingesting logs from non-vSphere-based log sources, you must
report this incremental non-vSphere-based usage using the standalone product pricing
at 4.5 points per managed virtual machine or OSI* per month (but only for the non-
vSphere-based log sources). For OSI, we use the hostname fields of ingested events.
• *OSI stands for Operating System Instance, which includes any server with an IP
address that generates logs, including network devices and storage arrays.
To learn more about vRealize Log Insight visit:

http://www.vmware.com/products/vrealize-log-insight or https://cloudsolutions.vmware.com
*OSI stands for Operating System Instance. This measure is used for non-VMware environments, including physical.
CLOUD PROVIDER
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VMware vRealize Network Insight
VMware vRealize Network Insight delivers intelligent operations for software-defined networking and security,
optimizes network performance and availability with visibility and analytics across virtual and physical networks,
and provide planning and recommendations for implementing micro-segmentation security, plus operational views to
quickly and confidently manage and scale VMware NSX deployments.
Plan Micro-Segmentation and Deployment and Ensure Compliance
Comprehensive net flow assessment and analysis lets you model security groups and firewall rules. vRealize Network
Insight collects and analyzes network flows in real time and puts them in the context of the source and destination of
the VMs and applications. Users can easily understand who is talking to whom and what flows need to be allowed or
blocked. Recommendations make micro-segmentation easier to deploy and continuous monitoring keeps
configurations in compliance over time.
Optimize Network Performance with 360 Visibility
Get converged visibility across overlay and underlay, virtual and physical, private and public clouds. Integration with
virtual (NSX) and physical layers (physical switches, routers, firewalls) connects the dots across vendors and clouds.
Ensure Health and Availability of NSX Deployment
The simple search and intuitive UI lets admins and operators easily manage and troubleshoot NSX. Best practice
checks guide users through their VXLAN and firewall implementation and alerts them to any pitfalls in their design and
implementation of NSX.
Deliver Audit and Compliance
A data center time machine tracks all changes for audit and compliance purpose. Customers can go back in time and
look at historical changes and see how each change impacted the security of a virtual machine.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware vRealize Network Insight is available to Service Providers in two editions through Flex Model and standalone
(refer to Table 3):
• vRealize Network Insight Advanced
• vRealize Network Insight Enterprise
VMware vRealize Network Insight Advanced is also available as part of the NSX Data Center Service Provider
Enterprise Plus edition.
Features/Editions vRNI vRNI

Advanced Enterprise
Standalone Points (per VM or OSI per Month) 3 5
Flex Model Points (per GB per Month) 0.75 1.5
Virtual Flows (VDS IPFIX, V2V, V2P) ✓ ✓
NSX Firewall MicroSegmentation Planning and Operations (NSX IPFIX) ✓ ✓
Application Discovery Dashboard (Names, Tags, RegEx) ✓ ✓
NSX Day 2 Ops (Topology View, Health Checklist, Edge Load Balance Dashboard) ✓ ✓
Visibility Across ThirdParty Switches, Routers, Firewalls and Load Balancers ✓ ✓
Public APIs ✓ ✓
DNS Mapping (Import Bind File) ✓ ✓
NSX PCI Compliance Dashboard ✓
ServiceNow Integration for App Discovery ✓
Security Planning and Visibility for VMware Cloud on AWS ✓
Amazon Web Services (AWS) ✓
VMware Cloud™ ✓
VMware Cloud on AWS Direct Connect ✓
Microsoft Azure ✓
DNS Resolution with Infoblox ✓
Physical Flows (NetFlow v7 and v9, and sFlow) ✓
Visibility for VMware Tanzu, Kubernetes and Red Hat OpenShift ✓
Network and Security Analytics (Top Talkers, Anomalies, Outlier Detection, etc.) ✓
Configurable and Extended Retention Period for Data ✓
Cisco ACI, BGP-EVPN Underlay Visibility ✓
vRealize Operations Manager™ Integration ✓
Table 3
CLOUD PROVIDER
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VMware vRealize Network Insight Advanced
Description VMware vRealize Network Insight Advanced delivers intelligent operations for software-defined
networking and security, optimizes network performance and availability with visibility and
analytics across virtual and physical networks, and provide planning and recommendations for
implementing micro-segmentation security, plus operational views to quickly and confidently
manage and scale VMware NSX deployments.
Standalone
Point Value / 3 points per managed Virtual Machine (VM) per month or Operating System Instance (OSI) per
Charged Per month
Flex Model Add-On

Components VMware vRealize Network Insight Advanced
Reporting Service Providers must manually report the number of virtual machines or Operating System
Instances (OSIs) being monitored by vRealize Network Insight Advanced using standalone
product pricing in the VMware Cloud Provider Program Commerce Portal. There is no
automated report that keeps track of the number of managed VMs at this time, so it is the
Service Provider’s responsibility to accurately track and report this information each month.
The number of virtual machines being monitored can be viewed in the vRealize Network Insight
user interface by running a UI search query for “count of vmware vms”. This is the number that
should be reported to VMware.
More For more detailed product information on vRealize Network Insight Advanced go to the VMware
Information web site: http://www.vmware.com/products/vrealize-network-insight.html or
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VMware vRealize Network Insight Enterprise
Description VMware vRealize Network Insight Enterprise delivers intelligent operations for software-defined
networking and security, optimizes network performance and availability with visibility and
analytics across virtual and physical networks, and provide planning and recommendations for
implementing micro-segmentation security, plus operational views to quickly and confidently
manage and scale VMware NSX deployments.
Charged Per 5 points per managed Virtual Machine (VM) per month or Operating System Instance (OSI) per
month
Flex Model Add-On

Components VMware vRealize Network Insight Enterprise
Reporting Service Providers must manually report the number of virtual machines or Operating System
Instances (OSIs) being monitored by vRealize Network Insight Enterprise using standalone
product pricing in the VMware Cloud Provider Program Commerce Portal. There is no
automated report that keeps track of the number of managed VMs at this time. It is the Service
Provider’s responsibility to accurately track and report this information each month.
The number of virtual machines being monitored can be viewed in the vRealize Network Insight
user interface by running a UI search query for “count of vmware vms”. This is the number that
should be reported to VMware.

More For more detailed product information on vRealize Network Insight Enterprise go to the VMware
Information web site: http://www.vmware.com/products/vrealize-network-insight.html or
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VMware vRealize Operations
VMware vRealize Operations delivers Self-Driving operations management across physical, virtual, and cloud
infrastructures – from on-premises VMware vSphere management to planning migration and capacity and what-if
scenarios across VMware Cloud on AWS, Microsoft Azure, Google Cloud Platform, IBM Cloud, and more. It correlates
data from enterprise applications to storage utilization in a unified, easy-to-use management console that
provides actionable recommendations over performance, capacity, and configuration, with predictive analytics driving
proactive action and policy-based automation.
vCenter servers that are not monitored by vCloud Usage Meter using vRealize operations will always be reported as a
standalone line item on the monthly usage report. Usage of vRealize Operations is reported using vCloud Usage Meter
3.6.1 HP 5 (or) Usage Meter 4.4.
Actual capabilities of vRealize Operations Manager vary by edition. License keys for vRealize Operation 8.x will also
work for vRealize Operations 7.x.
VMware vRealize Operations is available to Service Providers in four editions (refer to Table 4):
· vRealize Operations Chargeback
· vRealize Operations Standard
· vRealize Operations Advanced
· vRealize Operations Enterprise
vROps vROps vROps vROps

Features/Editions Chargeback Standard Advanced Enterprise
Standalone N/A 2.5 6 12
Points per Managed VM or OSI per Month
Flex Model Part of
Flex Core
1.00 1.75 3.00
Points per GB per Month
Pricing and chargeback billing for VMware Cloud Director
✓ ✓ ✓ ✓
and vCenter
Scale Out Operations Platform ✓ ✓ ✓
Single Sign-On ✓ ✓ ✓
Remote Collectors ✓ ✓ ✓
Visualization: Out-of-the Box Dashboards, Views, Reports,
✓ ✓ ✓
Heat Map, Performance Charts
Performance Monitoring and Analytics ✓ ✓ ✓
vSphere Security and Compliance, including DISA, FISMA,
✓ ✓ ✓
ISO, CIS, PCI and HIPAA
Real-Time Predictive Capacity Management Including
✓ ✓ ✓
Trending, Metering, Right-Sizing, Optimization
Overall Data Center Cost Views ✓ ✓ ✓
What-If Scenarios for Adding / Removing VMs ✓ ✓ ✓
Manual Workload Optimization ✓ ✓ ✓
CLOUD PROVIDER
PRODUCT USAGE GUIDE
Predictive DRS and DRS management ✓ ✓ ✓
Guided Remediation ✓ ✓ ✓
vRealize Log Insight Integration ✓ ✓ ✓
vSAN Overview and Migration Dashboard ✓ ✓ ✓
Built-in High Availability (Automated Failover of Platform

✓ ✓
Nodes)
Customizable Dashboards, Reports and Views ✓ ✓
Super Metrics, Metric Correlation, Relationship Mapping ✓ ✓

Advanced APIs: Resource/Data Addition, Report
✓ ✓
Generation, etc.
Fine-Grained Cost Analytics for Reclamation, Planning and
✓ ✓
Public Cloud Cost Comparison
What-If Scenarios:
- Hardware Procurement and Decommission
- Adding vSAN Capacity
✓ ✓
- Migration to VMware Cloud on AWS; AWS, Azure,
Google, IBM or
VCPP and custom clouds
Custom VM Profiles ✓ ✓
Multiple What-If Stacked Scenarios ✓ ✓

Business and Operational-Intent Based Automated and
✓ ✓
Schedulable Workload Balancing
Integration with vRealize Automation for Initial and Ongoing
✓ ✓
Workload Placement
Host-Based Placement ✓ ✓
Automated Actions ✓ ✓
vSAN : Workload Balancing, Performance, Capacity/Cost
✓ ✓
management, ,Planning, Troubleshooting and Compliance
Monitoring of OS Resources (CPU, Disk, Memory, Network) ✓ ✓
SDDC and CloudPod Health Management Pack ✓ ✓
vRealize Orchestrator™ Management Pack ✓ ✓

VMware Site Recovery Manager™ and vSphere
Replication™ ✓ ✓
Management Packs
Custom Compliance Templates ✓ ✓
Automated Compliance Drift Remediation ✓ ✓
Service Discovery and Application Dependency Mapping ✓ ✓
CLOUD PROVIDER
PRODUCT USAGE GUIDE
ServiceNow Integration ✓ ✓
VMware Skyline Integration ✓ ✓

VMware and Third-Party Infrastructure Management Packs:
Storage, Networking, Converged/Hyper Converged as well ✓ ✓
as Non-vSphere Hypervisors
Kubernetes Management Pack: Monitoring for VMware
Tanzu™
✓ ✓
Kubernetes Grid™, OpenShift, Kubernetes on Amazon EC2,
Azure, Google VMs and Others
Out-of-the-Box Discovery, Monitoring and Troubleshooting
✓
for Packaged Applications
VMware Cloud on AWS: Workload Balancing, Performance,
Capacity/Cost Management, Planning, Troubleshooting ✓ ✓
and Compliance
vRealize Automation™ Integration ✓ ✓
Continuous Availability ✓
Out-of-the-Box and vRealize Network Insight Based

Discovery, ✓
Monitoring and Troubleshooting for Packaged Applications
Integration with CloudHealth® by VMware ✓
Multi-Cloud Monitoring via Native (AWS, Azure) and

✓
VMware Management Packs (Google Cloud Platform)
VMware Care System Analytics Management Packs ✓
VMware and Third-Party Database, Middleware

✓
and Application Management Packs
vRealize Network Insight Integration ✓
Table 4
CLOUD PROVIDER
PRODUCT USAGE GUIDE
TenantApp Editions
TenantApp can be backed by different editions of vROps and that decides the capabilities available to a provider.
The most basic edition included in VCPP bundle is referred to as the “Chargeback” edition. In this case, vROPs VA does
not provide a UI of its own, and the only way to configure functionalities is using TenantApp.
When using regular editions of vROps (Standard, Advanced and Enterprise), they provide functionality as described
here : https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/products/vmware-vrealize-operations-
datasheet.pdf. i.e. In a TenantApp setup with a TenantApp VA, and a vROps VA running “Standard” edition, logging into
vROps using the vROps URL, provides the functionalities exposed in the data sheet.
However, some of the TenantApp features themselves are dependent on these editions. Below we describe them by
picking the items from Datasheet that affect TenantApp features.

OOTB Dashboards for Organization, VDC, vAPP, VMs ✓1 ✓1
and others in TenantApp
Metric Selector to show metrics to Provider and Tenant ✓4 ✓2 ✓3

inside TenantApp
Pricing for Infrastructure (vCPU, Memory, Storage) and ✓ ✓ ✓ ✓
additional services of vCloud Director
Bill generation for Infrastructure (vCPU, Memory, ✓ ✓ ✓ ✓
Storage) and additional services of vCloud Director
Bill access for Tenants using VCD plugin ✓ ✓ ✓ ✓
Provider Access to OOTB Reports ✓4 ✓ ✓

Tenant Access to OOTB Report using VCD Plugin ✓ ✓
Provider and Tenant Access to Custom reports ✓ ✓

templates in TenantApp
Super Metric and OS Level metric-based reports for ✓ ✓
Provider and Tenant
Provider Access to OOTB Alert definitions ✓4 ✓ ✓
Provider and Tenant Access to Custom Alert definitions ✓ ✓
in TenantApp
Provider and Tenant Access to Super metric based and ✓ ✓
OS Metric based Alert definitions in TenantApp
Provider’s Control on what metrics are shown to ✓ ✓
Tenants
Table 5
1 Available from both TenantApp and vROps

2 Custom Super Metrics & OS Level Resource Metrics
3 Near real time metrics (20 s granularity) & APM (App Dynamics, DataDog etc.) Metrics
4 Available from vROps UI for Provider, Cannot be exposed to Tenants using TenantApp
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware vRealize Operations Chargeback
Description VMware vRealize Operations Chargeback is applicable to Service Providers who want cost
visibility and chargeback functions for their tenants.
Point Value / Standalone/Current Bundles
Charged Per Not Available
Flex Model Core

Included at no cost
Components VMware vRealize Operations Manager Chargeback Edition
Reporting vCloud Usage meter 3.6.1(or higher versions UM 4.4) and vRealize Operations 7.5 or later
versions recognize the Chargeback edition as part of the Flex core and there is no change to
metering.
If you have vRealize Operations 7.0 for tenant facing chargeback functions only, you need not
report its usage as its included in Flex core. In order for vCloud Usage Meter to not include it
into metering, on Usage Meter product screen, do not submit vRealize Operations credentials.
There is no license key required for the Tenant App appliance. There is a license key required
for the vRealize Operations appliance - the required license is “vRealize Operations for
Chargeback Per Processor”. This license will enable the Tenant App to access metrics from
vRealize Operations. The vRealize Operations appliance will not be directly accessible. All
configuration, management, and user access is via the Tenant App appliance. There is no cost
associated with this license type when using the Flex Model.
If you already use any other vRealize Operations license type (Standard, Advanced or
Enterprise), there is no requirement to add the "vRealize Operations for Chargeback Per
Processor" license. The Tenant App can be enabled based on the existing license.
For detailed configuration instructions, see the “Using vRealize Operations Tenant App as a
Service Provider” document.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware vRealize Operations Standard
Description VMware vRealize Operations Standard is applicable to Service Providers who need monitoring,
performance, compliance and capacity optimization for their need enterprise applications and
virtual machines.
Charged Per 2.5 points per managed VM or OSI per month
Flex Model Add-On

1 Point per 1 GB Metered RAM (based on average monthly usage)
Components VMware vRealize Operations Manager Standard Edition
Reporting As vRealize Operations does not include vCenter Server or vSphere licensing; all use of those
products must be reported separately, in addition to the usage of the vRealize Operations. The
standalone version of vRealize Operations Standard Edition is reported based on monthly
average of hourly count of VMs being managed in the month. Refer to Appendix A for more
details.
vCenter servers using vRealize Operations will always be reported as a standalone line item on
the monthly usage report, unless they are monitored by Usage Meter. vCloud Usage Meter 3.6
counts the average number of VMs for each vCenter server managed by vRealize Operations.
Usage of vRealize Operations is reported using vCloud Usage Meter 3.6.1 HP 5 (or) Usage
Meter 4.4.
More Get more out of vRealize Operations with third-party integrations and product extensions that
Information enable comprehensive visibility across applications and infrastructure in one place with
dashboards, reports, alerts and remediation actions. Refer to the VMware Marketplace for
information on vRealize Operations Management Packs. Additional information on vRealize
Operations can be found here: https://cloudsolutions.vmware.com
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware vRealize Operations Advanced
Description VMware vRealize Operations Advanced is applicable to Service Providers who need virtual and
physical infrastructure operations management capabilities including monitoring, performance,
compliance and capacity optimization for their enterprise applications and virtual machines.
Charged Per 6 points per managed VM or OSI per month
Flex Model Add-On

Components VMware vRealize Operations Advanced Edition
standalone version of vRealize Operations Advanced Edition is reported based on monthly
details.
vRealize Operations will always be reported as a standalone line item on the monthly usage
report. vCloud Usage Meter 3.6 counts the average number of VMs for each vCenter server
managed by vRealize Operations. Usage of vRealize Operations is reported using vCloud
Usage Meter 3.6.1 HP 5 (or) Usage Meter 4.4.
dashboards, reports, alerts and remediation actions. Refer to the VMware Marketplace for
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware vRealize Operations Enterprise
Description VMware vRealize Operations Enterprise is applicable to Service Providers who want hybrid
cloud infrastructure operations management capabilities including operating system and
application level monitoring, performance, compliance and capacity optimization.

Charged Per 12 points per managed VM or OSI per month.
Flex Model Add On

3 Points per 1 GB Metered RAM (based on average monthly usage)
Components VMware vRealize Operations Enterprise Edition
standalone version of vRealize Operations Enterprise Edition is reported based on monthly
details.
Non-UM-monitored vCenter servers using vRealize operations will always be reported as a

standalone line item on the monthly usage report. vCloud Usage Meter 3.6 counts the average
number of VMs for each vCenter server managed by vRealize Operations. Usage of vRealize
Operations is reported using vCloud Usage Meter 3.6.1 HP 5 (or) Usage Meter 4.4.
Support
Production Level Support
dashboards, reports, alerts and remediation actions. Refer to VMware Marketplace for
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware vRealize Suite
Description VMware vRealize® Suite is an enterprise ready cloud management platform that helps
enterprise IT teams and service providers enable developers to build VM quickly and easily and
container-based applications in any private, public, or hybrid cloud with secure and consistent
operations. It provides a comprehensive management for IT services on VMware vSphere® and
other hypervisors, physical infrastructure, containers, OpenStack, and external clouds such as
VMware Cloud™ on AWS, Azure, and Google Cloud Platform, all with a unified management
experience.
VMware vRealize Suite delivers an enterprise proven hybrid cloud management platform which
includes the following products includes the following products: vRealize Automation, vRealize
Operations, vRealize Log Insight and vRealize Lifecycle Manager. vRealize Suite is available in
3 editions
• Standard
• Advanced
• Enterprise
Each edition includes different products. Service Provider should refer to Compare section here
https://www.vmware.com/products/vrealize-suite.html to choose from the three vRealize Suite
editions to meet their specific needs.
Point Value / Flex Model Add-On
Charged Per • vRealize Suite Standard: 2 Points per 1 GB of Metered RAM (based on average
monthly usage)
• vRealize Suite Advanced: 3.5 Points per 1 GB of Metered RAM (based on average
monthly usage)
• vRealize Suite Enterprise: 4.25 Points per 1 GB of Metered RAM (based on average
monthly usage)
Components VMware vRealize Suite
Reporting Service Providers must manually report the number of GB of Metered RAM being monitored by
vRealize Suite. There is no automated report that keeps track of the number of GB of Metered
RAM monitored by vRealize Suite at this time. It is the Service Provider’s responsibility to
accurately track and report this information each month.

More For more detailed product information on vRealize Suite, go to the VMware web site:
Information https://www.vmware.com/products/vrealize-suite.html or https://cloudsolutions.vmware.com
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware vRealize True Visibility Suite
VMware vRealize True Visibility Suite provides additional value to vRealize Operations by providing Service Provider
partners with advanced analysis, capacity planning, monitoring, reporting, and alerting for the entire infrastructure. True
Visibility Suite provides comprehensive storage, compute, network, converged infrastructure, container, database, and
application monitoring within vRealize Operations, enabling staff to monitor and troubleshoot their entire infrastructure
within one tool. Actual capabilities of vRealize Operations Manager vary by edition.
VMware vRealize True Visibility Suite is available to VMware Cloud Provider Program Service Providers in three editions:
• VMware vRealize True Visibility Suite Standard
• VMware vRealize True Visibility Suite Advanced
• VMware vRealize True Visibility Suite Enterprise
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware vRealize True Visibility Suite Standard
Description VMware vRealize True Visibility Suite Standard Edition includes access to compute layer
integrations such as Cisco UCS, as well as access to Dell EMC storage monitoring for VNX,
VMAX, and XtremeIO.
Point Value / 1.25 points per VM or OSI per month subject to normal provider tier discounts.
Charged Per
Components VMware vRealize True Visibility Suite Standard
Reporting Monthly usage for True Visibility Suite should align to the corresponding monthly usage reported
for vRealize Operations and should be reported in the VMware Cloud Provider Program
Commerce Portal each month.
Follow the usage reporting instructions for vRealize Operations included in Appendix B for
capturing standalone reporting for vRealize Operations. Reporting for True Visibility Suite is
manual and is not captured by the Usage Meter.
Support VMware Production Level support.
More Limitations:
Information Service Providers must have vRealize Operations in order to use True Visibility Suite. True
Visibility Suite edition may not exceed the Service Provider’s vRealize Operations edition.
Example: A Service Provider with vRealize Operations Standard may not use True Visibility
Advanced or Enterprise.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware vRealize True Visibility Suite Advanced
Description VMware vRealize True Visibility Suite Advanced Edition includes everything from the
Standard Edition, plus additional storage, network, converged, Hyper-Converged,
virtualization, and container integrations such as NetApp FAS, Cisco Nexus, F5 BIG-IP,
FlexPod, Pivotal, and more
Point Value / 3 points per VM or OSI per month, subject to normal provider tier discounts.
Charged Per
Components VMware vRealize True Visibility Suite Advanced
Reporting Monthly usage for True Visibility Suite should align to the corresponding monthly usage
reported for vRealize Operations and should be reported in the VMware Cloud Provider
Program Commerce Portal each month.
capturing standalone reporting for vRealize Operations. Reporting for True Visibility Suite
is manual and is not captured by the Usage Meter.
More Information Limitations

Service Providers must have vRealize Operations in order to use True Visibility Suite. True
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware vRealize True Visibility Sui te Enterprise
Description VMware vRealize True Visibility Suite Enterprise Edition includes everything from Standard and
Advanced Edition, plus database, big data, platform, and application integrations including
Oracle Database, Microsoft SQL, Amazon, SAP, and more.
Point Value / 6 points per VM or OSI per month, subject to normal provider tier discounts.
Charged Per
Components VMware vRealize True Visibility Suite Enterprise
Reporting Monthly usage for True Visibility Suite should align to the corresponding monthly usage reported
for vRealize Operations and should be reported in the VMware Cloud Provider Program
Commerce Portal each month.
capturing standalone reporting for vRealize Operations. Reporting for True Visibility Suite is
manual and is not captured by the Usage Meter.
More Limitations:
Information Service Providers must have vRealize Operations in order to use True Visibility Suite. True
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware Integrated OpenStack Data Center Editio n
Description VMware Integrated OpenStack is a VMware-supported OpenStack distribution that makes it

easy for IT to run and manage an enterprise-grade OpenStack cloud on top of VMware
infrastructure. With VMware Integrated OpenStack, you can boost developer productivity and
flexibility by providing a simple, vendor-neutral OpenStack API access to VMware best-of-breed
infrastructure technologies.
VMware Integrated OpenStack is available in 2 editions, Data Center and Carrier. Only Data
Center edition is available in VMware Cloud Provider Program.
Point Value / Flex Model Add-On
Charged Per 1 Points per 1 GB Metered RAM (based on average monthly usage)
Components VMware Integrated OpenStack
Availability VMware Integrated OpenStack Data Center Edition will reach End of Availability (EOA) and End
of Support (EOS) on September 3, 2021.
More For more detailed product information on Integrated OpenStack, go to the VMware web site
Information https://www.vmware.com/products/openstack.html or https://cloudsolutions.vmware.com
CLOUD PROVIDER
PRODUCT USAGE GUIDE
NETWORKING AND SECURITY
MANAGEMENT
VMware NSX
VMware NSX is the network virtualization platform for the Software-Defined Data Center, delivering the operational
model of a virtual machine for entire networks.
VMware NSX editions are available to Service Provider in two sets:

1. Flex Model – provides 4 editions (NSX Data Center SP Enterprise Plus, NSX Data Center SP Advanced,
NSX Data Center SP Professional & NSX Data Center SP Base)
2. Current Bundles – provides 3 editions (NSX SP Enterprise, NSX SP Advanced & NSX SP Base)
Flex Model - VMware NSX Data Center is available to Service Providers in four editions:
• NSX Data Center SP Enterprise Plus (Add-on): 4.5 Points per 1 GB Metered RAM (based on average monthly
usage)
• NSX Data Center SP Advanced (Add-on): 3 Points per 1 GB Metered RAM (based on average monthly usage)
• NSX Data Center SP Professional (Add-on): 1 Points per 1 GB Metered RAM (based on average monthly usage)
• NSX Data Center SP Base (Part of Core): No additional cost
The new NSX Data Center SP editions are only available in Flex model. The NSX Data Center SP editions are only
effective with NSX-v 6.4.1 or later and NSX-T 2.2 or later.
Note: Service Providers can download either NSX-v or NSX-T with any of the NSX editions. Please use the following
product licenses for each of the editions:
• NSX DC SP Base per Process for VCPP program only
• NSX DC SP Advanced per Process for VCPP program only
• NSX DC SP Professional per Processor for VCPP program only
• NSX DC SP Enterprise+ per Processor for VCPP program only
The table 6 below shows features of different NSX Editions specific to the VMware Cloud Provider Program in Flex.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
Features/Editions NSX DC NSX DC NSX DC NSX DC
SP Base SP Prof.6 SP Adv. SP Ent. Plus
Flex Add-on to Flex Add-on to Flex Add on to Flex
Part of Core
Points per GB per Month1 1 Points 3 Points 4.5 Points
Distributed Switching and Routing ✓ ✓ ✓ ✓
NSX Gateway Firewall (Stateful) ✓ ✓ ✓ ✓
NSX Gateway NAT ✓ ✓ ✓ ✓
Software L2 Bridging to Physical

✓ ✓ ✓ ✓
Environment
Dynamic Routing with ECMP (Active-Active) ✓ ✓ ✓ ✓
Integration with Cloud Management

✓ ✓ ✓ ✓
Platforms
IPv6 with Static Routing and Static IPv6
✓ ✓ ✓ ✓
Allocation
VPN - L3 (IPsec VPN and SSL VPN2) ✓ ✓ ✓ ✓
Load Balancing5 (NSX Advanced LB for

✓ ✓ ✓ ✓
NSX-T)
VPN - L2 (L2VPN) ✓ ✓ ✓
Distributed Firewalling for VMs and

✓ ✓ ✓
Workloads Running on Bare Metal
Integration with NSX Cloud for AWS and
✓ ✓ ✓
Azure Support3
Integration with Distributed Firewall (Active
Directory, VMware AirWatch, Endpoint
✓ ✓
Protection and Third-Party Service
Insertion)
Container Networking and Security ✓ ✓
Multi-vCenter Networking and Security ✓ ✓
IPv6 with Dynamic Routing, Dynamic IPv6 ✓ ✓

Allocation and Services
Context-aware Micro-Segmentation (L7 ✓ ✓
Application Identification, RDSH, Protocol
Analyzer)
Distributed FQDN Whitelisting ✓ ✓
NSX Distributed IDS4 ✓ ✓
VRF (Tier 0 Gateway VRFs)7 ✓ ✓ ✓
Federation ✓
CLOUD PROVIDER
PRODUCT USAGE GUIDE
Features/Editions NSX DC NSX DC NSX DC NSX DC
SP Base SP Prof.6 SP Adv. SP Ent. Plus
NSX INTELLIGENCE
VM-to-VM Traffic Flow Analysis ✓
Firewall Visibility ✓
Automated Security Policy ✓
Rule and Group Recommendation Analytics ✓
vREALIZE NETWORK INSIGHT ✓

ADVANCED
VMWARE HCX ADVANCED ✓
Table 6
1 Per 1 GB Metered RAM (based on average monthly usage)

2 SSL VPN support in the NSX Data SP Base edition is limited to SSL VPN on NSX-v only.
3 NSX Cloud is not included in VCPP NSX
4 NSX Distributed IDS requires an additional subscription and is not in VCPP yet.
5 NSX Advanced Load Balancer is included in NSX-DC SP Base as a replacement for NSX-T load balancer
6 NSX Professional is now offered at 1 Pts
7VRF-Lite is included in NSX Professional and is to be reported manually. When deploying VRF-Lite on T0, report the
usage of all VMs connected to this T0/T1 as NSX DC SP Professional.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
NSX DC SP Base and VMware NSX Advanced Load Balancer – Basic Edition
With EOL for NSX for vSphere (in January 2022), all NSX editions now support NSX-T. With NSX-T, the native NSX
load balancer is being replaced by the VMware NSX Advanced Load Balancer - Basic Edition (from Avi Networks)
referred to as NSX ALB Basic. NSX ALB Basic is entitled to be used with NSX-T deployments only. The following
describes how the NSX ALB Basic is offered in NSX DC SP Base edition for VCPP SPs.
• NSX ALB Basic is offered as a feature parity replacement for NSX-T LB in NSX DC SP Base. NSX ALB
Enterprise features such as WAF, DNS, rate-limiting etc. are not supported with NSX ALB Basic.
• NSX ALB Basic would be made available without any capacity restrictions.
• Accessing NSX ALB Basic Binaries: The process of acquiring the binaries for NSX ALB Basic for NSX DC SP
Base is as follows:
• NSX ALB Basic binaries can be accessed through the my.vmware portal by following the process
described in this KB article: https://kb.vmware.com/s/article/82049
• Deploying NSX ALB Basic: Setup a new Avi Controller Cluster
• Download the latest version of Avi Controller OVA image from https://my.vmware.com portal (Customer
connect) by following this KB: https://kb.vmware.com/s/article/82049
• Setup a 3 node Avi Controller Cluster
• Setting up licenses for NSX ALB Basic: Beginning with Avi v20.1.3, Avi Controller can use NSX-T license(s) to
provision NSX ALB Basic edition service-core license(s).
• Partners can use their existing NSX DC SP Base (Ent+) license(s) on the Avi Controller.
• 1 unit of NSX ALB Basic edition service-core license will be deposited for every 4 units of NSX DC SP
Base (Ent+) CPU license.
• Partners are entitled to use as many NSX DC SP Base (Ent+) license(s) for their NSX ALB Basic needs
as required.
• If Partners need additional NSX ALB Basic license(s) or are running a release prior to Avi v20.1.3,, follow
this process:
• Send email with the following details
• To: To: vcpp-alb-basic-license-request@groups.vmware.com
• Subject: Requesting additional NSX ALB Basic edition Licenses – Cloud Provider Partner
• In the body of the email please include the following information:
1. Partner Name
2. Primary Partner contact (email)
3. NSX Entitlement: Please specify your EA account # from my.vmware.com
(Customer connect)
4. Number of additional NSX ALB Basic edition License(s) requested
5. Reason for the request
• VMware will review the request and will generate the appropriate NSX ALB Basic edition license(s)
• Notify the Partner when the NSX ALB Basic edition license is available
• Partner will receive an email notification from VMware
• The additional license(s) will be available on the Avi Networks Portal
(https://portal.avinetworks.com/)
• Reporting NSX ALB Basic usage: While NSX ALB Basic usage for Cloud Provider Partner is unrestricted,
VMware requires Partners to report monthly usage of NSX ALB Basic edition. Follow these steps to report NSX
ALB Basic usage:
• Partners should report NSX ALB Basic usage every month through the vcpp_license_usage.py script
provided on the Avi Controller.
• The script output would contain the following:
1. Avi Controller Cluster UUID
2. Service Core Usage
3. NSX ALB (Avi) License Edition
• Report these three items in the Commerce Portal
CLOUD PROVIDER
PRODUCT USAGE GUIDE
Sample usage of the vcpp_license_usage.py script to report monthly NSX ALB Basic edition usage (from Avi Controller
shell)
ssh admin@<AVI_CONTROLLER_IP>
sudo su (Enter admin password)
python3 /opt/avi/scripts/vcpp_licence_usage.py --controller_ip <AVI_CONTROLLER_IP> --user admin --password xxxx --startdate
2021-04-01 -- enddate 2021-05-01
Please report this usage for the period between 2021-01-01 and 2021-02-01 on the VCPP Commerce Portal
1. Cluster UUID: cluster-c1218463-d44b-4bb0-8bc6-924eb846299d

2. Service Cores: 12
3. License Tier: BASIC
CLOUD PROVIDER
PRODUCT USAGE GUIDE
Current Bundles* - VMware NSX is available to Service Providers in three editions:
• NSX SP Enterprise (bundle only)
• NSX SP Advanced (bundle only)
• NSX SP Base (bundle only)
The table 7 below shows features of different NSX Editions specific to the VMware Cloud Provider Program:
NSX-SP NSX-SP NSX-SP

Features/Editions Base Advanced Enterprise
(not available (not available (not available

Points per Managed VM or OSI per Month standalone) standalone) standalone)
Distributed switching and routing ✓ ✓ ✓
NSX Edge Firewall ✓ ✓ ✓
NAT ✓ ✓ ✓
SW L2 Bridging to Physical environment ✓ ✓ ✓
Dynamic Routing with ECMP (Active-Active) ✓ ✓ ✓
Integration with vRealize and OpenStack ✓ ✓ ✓
NSX Edge Load Balancing ✓ ✓ ✓
VPN (IPsec and SSL) ✓ ✓ ✓
Distributed Firewalling ✓ ✓
Active Directory Integrated Firewall ✓ ✓
Service Insertion (3rd party integration) ✓ ✓
Server Activity Monitoring ✓ ✓
Multi-Site NSX Optimizations ✓
Integration with HW VTEPs ✓
Remote Gateway (L2VPN) ✓
Table 7
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware NSX Advanced Load Balancer (Avi Networks Load Balancer)
Enterprises wanting to automate L4-L7 services and enable self-service for their developers find that appliance-based
load balancers slow down application rollouts, cause overprovisioning, and increase their operational costs. IT teams
lack comprehensive visibility into the end-user experience and application performance. Legacy application delivery
controllers (ADCs) offer little more than traffic counters; they lack analytics and insights, which makes troubleshooting
application problems slow and complex. These legacy solutions also lack native integration with VMware vCenter,
making it complex to deploy and manage applications, requiring manual virtual machine setup and networking
configuration.
NSX Advanced Load Balancer is built on software-defined architectural principles delivering the flexibility and simplicity
expected by IT and lines of business. Unlike legacy ADCs, which carry forward the disadvantages of their hardware
appliances into their virtual software balancers, NSX Advanced Load Balancer separates the data and control planes
to deliver application services in on-premises or cloud environments. This provides a centrally managed dynamic pool
of load balancing resources for individual applications. Native integration with VMware vCenter automates
configuration and deployment of application delivery, analytics, and autoscaling services.
KEY LOAD BALANCING CAPABILITIES

• 30-second Load Balancer: Integrates with VMware vCenter to:
o Discover networks, pool members, and server configurations from vCenter
o Spin up/download balancers by querying vCenter images
o Horizontally autoscale load balancers
• Pinpoint Analytics: End-to-end traffic visibility delivers:
o Real-time insights into network traffic
o Network-DVR capabilities to record-and-replay network incidents
o Rapid troubleshooting in under a minute
• Multi-cloud Load Balancing: Infrastructure-agnostic load balancing supports:
o Multiple hypervisors in an environment
o Multi-cloud deployments across public and private clouds
o Distributed data plane to deploy load balancers close to applications
• Predictive Autoscaling: Autoscales resources to support:
o Zero-touch scaling via rate thresholds without requiring manual configurations
o Load balancer autoscaling on VM tier with vCenter APIs
o Trigger autoscaling of applications based real time traffic patterns
• Multitenancy: Provides complete isolation to:
o Prevent service disruptions across multiple tenants
o Deploy load balancers per-application
o Deploy distributed load balancers and manage centrally
CLOUD PROVIDER
PRODUCT USAGE GUIDE
NSX Advanced Load Balancer (Avi LB) Architecture & Components
NSX Advanced Load Balancer Components:

- Controller
- Service Engine
(VM, Container, BM)
Avi Load Balancer Metering and Reporting of Service Engines:
• You only pay for the Service Engines, Controllers are free
• Avi Service Engine runs as a VM in ESXi (Containers and BM are also options)
• Each Avi Service Engine consumes one or more Service Cores (vCPUs)
• Total consumption is the number of active Service Cores (highest number) for that month
CLOUD PROVIDER
PRODUCT USAGE GUIDE
Description VMware NSX Advanced Load Balancer for Cloud Providers offers the ability to consume NSX
Advanced Load Balancer through VCPP points. Please see below for more information about
the features in NSX Advanced Load Balancer.
For more information about VMware NSX Advanced Load Balancer please refer to
https://www.vmware.com/products/nsx-advanced-load-balancer.html

Charged Per 917 Points per Service Core per month
Partners consume VMware NSX Advanced Load Balancer on a per Service Core / per month
basis. Please see table below for pricing information. A Service Core is a vCPU, and each
Service Engine can be allocated one or more Service Cores.
Components • VMware NSX Advanced Load Balancer for Cloud Providers editions include the following
products
• VMware NSX Advanced Load Balancer
Accessing & Follow these steps to deploy VMware NSX Advanced Load Balancer:
Deploying
• Setup a new Avi Controller Cluster
• Download the latest version of Avi Controller OVA image from
https://my.vmware.com portal (Customer connect) by following this KB:
https://kb.vmware.com/s/article/82049
• Setup a 3 node Avi Controller Cluster
Reporting Service Providers must manually report points consumption based on the number of Service
Cores across all Service Engines and across all Avi Controllers.
How to report VMware NSX Advanced Load Balancer in VCPP:
• Partners should report NSX ALB usage every month through the
vcpp_license_usage.py script provided on the Avi Controller.
• The script output would contain the following:
• Avi Controller Cluster UUID
• Service Core Usage
• NSX ALB (Avi) License Edition
• Report these three items in the Commerce Portal
• Report the usage for all Avi Controllers that are deployed
• Partners are billed only for the active Service Cores used across all Avi Controllers
for that month
Sample usage of the vcpp_license_usage.py script to report monthly NSX ALB usage (from Avi
Controller shell)
ssh admin@<AVI_CONTROLLER_IP>
sudo su (Enter admin password)
python3 /opt/avi/scripts/vcpp_licence_usage.py --controller_ip <AVI_CONTROLLER_IP> --user admin --
password xxxx --startdate 2021-04-01 -- enddate 2021-05-01
CLOUD PROVIDER
PRODUCT USAGE GUIDE
Please report this usage for the period between 2021-01-01 and 2021-02-01 on the VCPP Commerce Portal
1. Cluster UUID: cluster-d1418463-e44b-8zz0-8qw6-114eb846123q

2. Service Cores: 21
3. License Tier: ENTERPRISE
Support Pricing reflects production level support
Eligibility VMware NSX Advanced Load Balancer for Cloud Providers is available to all VCPP Cloud
Providers.
More Information https://www.vmware.com/products/nsx-advanced-load-balancer.html
CLOUD PROVIDER
PRODUCT USAGE GUIDE
NSX Advanced Load Balancer Features
Features Feature Description

NSX Advanced
Load Balancer
Standalone Points (per Service Core
per Month)
917
Enterprise-class load balancing SSL termination, default gateway, GSLB, DNS, and ✓
other L4-L7 services
Multi-cloud load balancing Intelligent traffic routing across multiple sites and ✓
across private or public clouds
Application performance monitoring Monitor performance and record and replay ✓
network events like a Network DVR
Predictive autoscaling Application and load balancer scaling based on ✓
real-time traffic patterns
Self-service For app developers with REST APIs to build ✓
services into applications
Cloud connectors VMware Cloud on AWS, SDN/NFV controllers, ✓
OpenStack, AWS, GCP, Azure, Linux Server
Cloud, OpenShift/Kubernetes
Distributed application security fabric Granular app insights from distributed service ✓
proxies to secure web apps in real time
SSO / Client Authentication SAML 2.0 authentication for back-end HTTP ✓
applications
Automation and programmability REST API based solution for accelerated ✓
application delivery; extending automation from
networking to developers
Application Analytics Real-time telemetry from a distributed load ✓
balancing fabric that delivers millions of data points
in real time
Table 8
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware HCX
The table below shows features of different HCX Editions specific to the VMware Cloud Provider Program.
HCX Advanced HCX for Cloud Providers

Features/Editions
Best-in class Encrypted Tunnel ✓ ✓
High Throughput Network Extension ✓ ✓
WAN Optimization ✓ ✓
Legacy vSphere to modern mobility ✓ ✓
Bulk Migration ✓ ✓
Live Migration ✓ ✓
Traffic Engineering ✓
Mobility Groups ✓
RAV (Bulk No-downtime Migration) ✓
Non-VMware to VMware migrations ✓
DR / Protection ✓
Mobility Optimized Networking ✓
Table 9
CLOUD PROVIDER
PRODUCT USAGE GUIDE
Description For Service Providers that are looking for
1. Zero downtime Bulk Mobility of Enterprise Workloads
2. No-IP change Encrypted high-performance tunnel for migration traffic.
3. Migrate non-VMware workloads to VMware
4. Extend Network from Source to Target
5. Multi-Cloud with Hybridity
6. Hybrid DR with no IP Change.
Read More here (https://cloud.vmware.com/vmware-hcx)
Point Value / FLEX Model Add-On
Charged Per 2.0 Points per GB of VRAM
Others
No additional cost for HCX when included in other products like NSX DC SP Ent+, unless
explicitly stated otherwise.
Currently VMware HCX comes in two Editions –

1. HCX Advanced
2. HCX for Cloud Providers (which includes HCX Advanced)
Components and
Packages of HCX Edition Availability
VCPP Bundles HCX Edition Available
Flex Model Add-on HCX for Cloud Provider
NSX Enterprise Plus via HCX Advanced is included in NSX usage

Flex Model
Ordering HCX for • Use One-off Order Form to get access.
FLEX Model • Automated retrieval of HCX activation keys via API.
• Applying activation keys enables HCX.
• Activation key can be disabled via API as well.
Ordering • When HCX is bundled-in (ex. Advanced edition bundled with NSX DC SP Ent+), HCX
Through Others does not require additional ordering process.
Metering • HCX is installed on the Destination and Source Landing Pads.

• Billable vRAM of VMs only on the Destination Landing Pad.
• All Powered-on VMs and Powered-off VMs are accounted.
• All VMs under HCX-Enabled VCs and HCX-Enabled Tenants under VCD.
Reporting See page 10 for Billable vRAM definition

HCX Manager have a 1:1 relationship with VC and VCD.
For VC – All VMs under VC are counted for metered RAM or allocated RAM
calculation.
For VCD – ALL VMs under the different vCD Orgs that are HCX Enabled are counted
for metered RAM or allocated RAM calculation.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
Example Usage
o VM A - Powered on, 8GB RAM, Reservation Level 20%.
▪ Monthly Charge for VM A - Max (20% of 8GB RAM or 50% of 8 GB RAM) =
4GB RAM * 2 Points = 8 Points.
o VM B - Powered on, 8GB RAM, Reservation Level 100%
▪ Monthly Charge for VM B - Max (100% of 8GB RAM or 50% of 8 GB RAM) =
o VM C - Powered off, 8GB RAM, Reservation Level 100%
▪ Monthly Charge for VM C - Max (100% of 8GB RAM or 50% of 8 GB RAM) =
Billing Currently, it is manual. Usage will need to be manually uploaded to Billing Portal.

Additional • Support for vCenter and VCD Destination Landing Pads.
Support • Currently, VCD Support is only via Design Partnership.
Information
• Design Partnership program is currently unavailable.
Current Limitations:
1) Number of Tenants
• HCX can support 1:1 Site Pairings between End-Customer On-premise
environment and End-Customer Tenant on SP VCD instance.
• HCX can support Max Site-Pairings up to 25 Tenants per VCD instance
• Max of 100 Simultaneous Migrations per HCX Manager.
• Infrastructure, Level 1 and Level 2 issues need to be handled by SP.
• HCX can support up to a Max of 25 Service Mesh Instance.
– A Service Mesh is required for every PVDC.
2) Support for newer VCD features
• HCX does not support the following
– CPoM
– NSX-V VDR Org VDC Edge Gateway
– NSX-T
• Flex VDCs and Compute Profiles
CLOUD PROVIDER
PRODUCT USAGE GUIDE
STORAGE AND AVAILABILITY
VMware Site Recovery Manager
Description VMware Site Recovery Manager (“SRM”) is a disaster recovery solution that provides
automated orchestration and non-disruptive testing of centralized recovery plans for all
virtualized applications. It allows Service Providers to offer reliable, automated protection for
workloads hosted on their own cloud infrastructure and being replicated to another cloud
destination (DR of the cloud) or workloads running on customer premises and being replicated
to the cloud infrastructure (DR to the Cloud). It integrates natively with VMware vSphere®
Replication™ or with a broad range of array-based replication solutions available from all
major VMware storage partners. A deployment founded on vSphere and complemented with
SRM can dramatically lower the cost of DR through management and testing automation that
eliminates the complexity of legacy processes, while ensuring fast and highly predictable
recovery time objectives (RTO) to maintain business continuity.
To learn more about Site Recovery Manager visit: http://www.vmware.com/products/site-
recovery-manager/features.html
Point Value / 24 points per protected virtual machine per month
Charged Per
A protected VM is any virtual machine that is part of an SRM protection group, regardless of
whether the VM is powered on or off. A license is only required for the VM on the active site,
no license is required at the failover site.
Components VMware Site Recovery Manager Enterprise
Reporting As SRM does not include vCenter Server or vSphere licensing, all use of those products must
be reported separately, in addition to the usage of the SRM product. The vCloud Usage Meter
must monitor Service Provider licensing on either the protected or failover site. Typically,
Service Providers will monitor SRM licenses on the failover site when protecting a customer’s
private cloud resources. Site Recovery Manager or a Disaster Recovery system reporting
consists of three parts:
• Monthly reporting on the vCloud Service Provider Bundle that is installed and being
utilized as the basis for SRM or Disaster Recovery on the protected side via Usage
Meter.
• Monthly reporting of SRM usage – number of VMs on the protected side via Usage
Meter 4.4 with supported versions.
utilized as the basis for SRM or Disaster Recovery on the recovery side via Usage
Meter Reporting for SRM usage is done via vCenter 5 or later (required for SRM 5
and later.)
The Service Provider needs to access the vCenter License Reporting Manager. That screen
provides information on “License Capacity” as well as “Average Usage”. The Average Usage
can be used as the number of virtual machines on the protected side for SRM versions not
supported by the vCloud Usage Meter.
Support VMware Production Level support

More Information For more information, go to https://cloudsolutions.vmware.com or
http://www.vmware.com/products/site-recovery-manager/features.html
CLOUD PROVIDER
PRODUCT USAGE GUIDE
Interoperability SRM / vCenter Compatibility:
- SRM / Storage Array interop: http://www.vmware.com/pdf/srm_storage_partners.pdf
- SRM is not compatible with VMware Cloud Director. See vCloud Availability.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware vSAN
VMware vSAN is a Hyper-Converged storage software that Hyper-Converged delivers immense value to datacenter
storage with simple management, high performance and low cost.
vSAN is available in four editions to VMware Cloud Provider Program Service Providers:
• vSAN Standard
• vSAN Advanced
• vSAN Standard + Enterprise Add-on
• vSAN Advanced + Enterprise Add-on
The table below shows features of each edition.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
vSAN
vSAN Standard +
vSAN vSAN Advanced +
Features/Editions Standard Advanced
Enterprise Add-
On
Enterprise Add-
On
Point for Server Version

0.02 0.03 0.03 0.04
(per GB per Month for Used Capacity)
Point Value for Desktop Version
2 4 3 5
(per Concurrent Connection per Month)
Storage Policy-Based Management ✓ ✓ ✓ ✓
Virtual Distributed Switch* ✓ ✓ ✓ ✓
Software Checksum ✓ ✓ ✓ ✓
All-Flash Hardware ✓ ✓ ✓ ✓
iSCI Target Service* ✓ ✓ ✓ ✓
QoS - IOPS Limits ✓ ✓ ✓ ✓
Cloud Native Storage (CNS) Control Plane* ✓ ✓ ✓ ✓
vSphere Container Storage Interface (CSI) ✓ ✓ ✓ ✓
Driver*
Shared Witness* ✓ ✓ ✓ ✓
Deduplication & Compression ✓ ✓
RAID 5/6 Erasure Coding ✓ ✓
vRealize Operations within vCenter* ✓ ✓
Stretched Cluster with Local Failure Protection ✓ ✓
Data-at-rest Encryption ✓ ✓
Data-in-transit Encryption* ✓ ✓
File Services ✓ ✓
HCI Mesh* ✓ ✓
Data Persistence Platform for Modern Stateful ✓ ✓
Services*
Table 10
This table applies to Usage Meter 4.4 and above. In order to take advantage of latest features identified in this Product Usage
Guide, you need to be on Usage Meter 4.4.
* These features need to be reported manually as Usage Meter 4.4 does not detect these as of today.
Usage Meter 4.4 and 3.6.1 do not meter the same way. Please see Appendix A for vSAN feature-based metering for Usage Meter
3.6.1.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware vSAN Standard
Description VMware vSAN Standard supports all-flash (SSD) and hybrid SSD/HDD configurations. To learn
more about vSAN, visit: http://www.vmware.com/products/vsan.html#compare
Point Value /
0.02 points per GB per month for Used Capacity
Charged Per
Components VMware vSAN Standard
Reporting As vSAN Standard does not include vCenter Server or vSphere licensing; all use of those
products must be reported separately, in addition to the usage of the vSAN Standard product.
VMware vSAN Standard reporting consists of two parts:

• Monthly reporting on the vCloud Service Provider Bundle that is installed and being utilized
as the basis for vSAN Standard via Usage Meter.
• Monthly reporting of vSAN Standard per Used Capacity via Usage Meter 3.6.1 or later
versions
Usage Meter version. Non-supported versions of Usage Meter will result in incorrect metering and
compliancy issues.
NOTE: “Used Capacity” means the storage capacity consumed by vSAN Overhead
(deduplication and compression metadata reservation) and all VM Objects (like VMDK, SWAP
files, VMX, Snapshots, etc.) and not available for new allocations. The point values set forth
above shall be reported for each GB of Used Capacity at any time during the applicable
reporting period. Service Provider shall report the average amount of consumed capacity for
each reporting month.
More A hardware independent solution, vSAN Standard can be deployed on a wide range of servers.
Information Service Providers have two options for deploying vSAN Standard – a) vSAN Ready Nodes (pre-
validated configurations of servers) and b) a component-based hardware compatibility list that
enables Service Providers to pick and choose the components they prefer.
For the latest information on vSAN Ready Nodes and supported hardware components (I/O
controllers, HDDs and SSDs), refer to the VMware Compatibility Guide for vSAN at:
http://www.vmware.com/resources/compatibility/search.php?deviceCategory=vsan
https://www.vmware.com/products/vsan.html
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware vSAN Advanced
Description VMware vSAN Advanced supports all-flash configuration and data efficiency features such
as deduplication, compression and erasure coding, in addition to all functionalities of VMware
vSAN Standard. VMware vSAN Advanced enables a two‐tier all‐flash architecture in which
flash devices are intelligently used for both caching and data persistence to deliver high,
predictable performance and sub‐millisecond response times, making it ideal for tier‐1 or
business‐critical workloads. To learn more about VMware vSAN Advanced, visit:
http://www.vmware.com/products/vsan.html#compare
Point Value /
Charged Per
Components VMware vSAN Advanced
Reporting As vSAN Advanced does not include vCenter Server or vSphere licensing; all use of those
products must be reported separately, in addition to the usage of the vSAN Advanced
product.
VMware vSAN Advanced system reporting consists of two parts:

utilized as the basis for vSAN Advanced via Usage Meter.
• Monthly reporting of vSAN Advanced per Used Capacity via Usage Meter 3.6.1 or
later versions.
More Information A hardware independent solution, vSAN Advanced can be deployed on a wide range of
servers. Service Providers have two options for deploying vSAN Advanced – a) vSAN Ready
Nodes (pre-validated configurations of servers) and b) a component-based hardware
compatibility list that enables Service Providers to pick and choose the components they
prefer.
CLOUD PROVIDER
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VMware vSAN Standard + Enterprise Add-on
Description VMware vSAN Standard supports all-flash (SSD) and hybrid SSD/HDD2 configurations and is
best suited for hybrid environments with per-VM storage policies. vSAN Enterprise Add-on
provides support for stretched clusters with local failure protection, data-at-rest and data-in-
transit encryption, file services and HCI Mesh.
Point Value /
Charged Per
Components VMware vSAN Standard+Enterprise Add-on
Reporting As vSAN Standard+Enterprise Add-on does not include vCenter Server or vSphere licensing;
all use of those products must be reported separately, in addition to the usage of the vSAN
Standard+Enterprise Add-on product.
VMware vSAN Standard+Enterprise Add-on reporting consists of two parts:

utilized as the basis for vSAN Standard + Enterprise Add-on via Usage Meter.
• Monthly reporting of vSAN Standard+Enterprise Add-on per Used Capacity via Usage
Meter 3.6.1 HP 5 or later versions
More A hardware independent solution, vSAN Standard+Enterprise Add-on can be deployed on a
Information wide range of servers. Service Providers have two options for deploying vSAN
Standard+Enterprise Add-on – a) vSAN Ready Nodes (pre-validated configurations of servers)
and b) a component-based hardware compatibility list that enables Service Providers to pick
and choose the components they prefer. For the latest information on vSAN Ready Nodes and
supported hardware components (I/O controllers, HDDs and SSDs), refer to the VMware
Compatibility Guide for vSAN at:
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware vSAN Advanced + Enterprise Add -on
Description VMware vSAN Advanced supports all-flash configurations and data efficiency features such as
deduplication, compression, and erasure coding, in addition to all functionalities of vSAN
Standard. vSAN Advanced enables a two-tier all-flash architecture in which flash devices are
intelligently used for both caching and data persistence to deliver high, predictable performance
and sub-millisecond response times, making it ideal for tier-1 or business-critical workloads. The
vSAN Enterprise Add-on provides support for stretched clusters with local failure protection,
data-at-rest and data-in-transit encryption, file services and HCI Mesh.
Point Value /
Charge per
Components VMware vSAN Advanced + Enterprise Add-on
Reporting As vSAN Advanced + Enterprise Add-on does not include vCenter Server or vSphere licensing;
all use of those products must be reported separately, in addition to the usage of the vSAN
Standard+Enterprise Add-on product.
VMware vSAN Advanced + Enterprise Add-on reporting consists of two parts:

utilized as the basis for vSAN Advanced + Enterprise Add-on via Usage Meter.
• Monthly reporting of vSAN Advanced + Enterprise Add-on per Used Capacity via
Usage Meter 3.6.1 HP 5 or later versions.
More A hardware independent solution, vSAN Advanced + Enterprise Add-on can be deployed on a
Information wide range of servers. Service Providers have two options for deploying vSAN Advanced +
Enterprise Add-on – a) vSAN Ready Nodes (pre-validated configurations of servers) and b) a
component-based hardware compatibility list that enables Service Providers to pick and choose
the components they prefer. For the latest information on vSAN Ready Nodes and supported
hardware components (I/O controllers, HDDs and SSDs), refer to the VMware Compatibility
Guide for vSAN at:
CLOUD PROVIDER
PRODUCT USAGE GUIDE
Hyper-Converged Infrastructure for VxRail Appliance
Review Table 11 (below) for Hyper-Converged Infrastructure product comparison:
vCloud SP Hyper- vSAN Standard + vSAN Advanced +

Converged Enterprise Add-On for Enterprise Add-On for
Features/Editions Infrastructure Bundle* Hyper-Converged Hyper-Converged
Infrastructure** Infrastructure**
6 GB Metered RAM per 0.03 per 1 GB of Used 0.04 per 1 GB of Used
Points per Month month Capacity Capacity

✓
vCenter Server Standard

✓
vRealize Log Insight

✓
Storage Policy-Based Management

✓ ✓
Distributed RAID
✓ ✓
vSphere Distributed Switch

✓ ✓
vSAN Snapshots & Clones

✓ ✓
Rack Awareness
✓ ✓
Replication (5min RPO)

✓ ✓
All-Flash Support
✓ ✓
Block Access (iSCSI)

✓ ✓
Read/Write SSD Caching

✓ ✓
Hybrid SSD/HDD2 configurations

✓ ✓
Stretched Cluster & Nested Fault Domains

✓ ✓
QoS – IOPS Limits

✓ ✓
Flash Class Encryption

✓ ✓
Deduplication & Compression (All Flash

✓
Only)
Erasure Coding (All Flash Only)

✓
Table 11 *Required **Choose either/or
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware vCloud SP Bundle for Hyper-Converged Infrastructure (RESTRICTED)
Description VMware vCloud SP Bundle for Hyper-Converged Infrastructure provides the compute
virtualization and logging components required to deliver a vSphere-based Hyper-Converged
Infrastructure solution, on authorized Dell EMC VxRail appliances only.
Point Value / 6 points per 1 GB Metered RAM per month (based on average monthly usage) (GB = 1024 MB)
Charged Per
Components • VMware vSphere Enterprise Plus
Reporting Service Providers must manually report to their Aggregator all vCloud SP Bundle for Hyper-
Converged Infrastructure usage each month. Run the License Summary Report and capture
the total usage for vSphere Enterprise Plus. Apply the formula (6 points per GB Metered vRAM).
See Reporting and Operational Details
When the vCloud SP Bundle for Hyper-Converged Infrastructure is deployed on a Dell EMC
VxRail Appliance, the Dell EMC VxRail Appliance also comes with vSAN Enterprise pre-
installed, and pre-licensed. vSAN Enterprise usage is reported separately, in addition to the
vCloud SP Bundle for Hyper-Converged Infrastructure (see vSAN Standard + Enterprise Add-on
for Hyper-Converged Infrastructure or vSAN Advanced + Enterprise Add-on for Hyper-
Converged Infrastructure).
More Information https://cloudsolutions.vmware.com

Limitations The VMware vCloud SP Bundle Hyper-Converged Infrastructure is a “restricted” product and
only qualifying Service Providers can rent the product from VMware. Only Service Providers
with a valid 360 point or higher contract, and who will be deploying the software on authorized
Dell EMC VxRail appliances only, are eligible to start the qualification process. Contact your
local Business Development Manager or partnernetwork@vmware.com for requirements on
qualification and additional details to use the product through the VMware Cloud Provider
Program.
When deployed on a Dell EMC VxRail Appliance, the following terms apply:
• VxRail Appliances are sold and provided directly by a Third-Party VxRail Appliance
Provider. The terms and conditions applicable to the VxRail Appliance (but not the vCloud
SP Bundle for Hyper-Converged Infrastructure) are available from the VxRail Appliance
Provider. The VMware end user license agreement applies to Service Provider’s use of the
vCloud SP Bundle for Hyper-Converged Infrastructure but does not apply to Service
Provider’s usage of the VxRail Appliance.
Service Provider’s use of the vCloud SP Bundle for Hyper-Converged Infrastructure is governed
by VMware’s EULA
located at: http://www.vmware.com/download/eula.html.
Service Provider agrees that VMware may share Service Provider’s information (including
reported usage of VxRail Appliances and vCloud SP Bundle for Hyper-Converged Infrastructure)
to the VxRail Appliance Provider for purposes of providing the VxRail Appliances and vCloud SP
Bundle for Hyper-Converged Infrastructure through the VMware Cloud Provider Program.
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PRODUCT USAGE GUIDE
• VxRail Appliances are supported directly by the VxRail Appliance Provider. The support contact
information is provided by the VxRail Appliance Provider. VMware does not provide support for
VxRail Appliances.
The Service Provider agrees that VxRail Support will be provided for the VxRail Appliance by the
VxRail Appliance Provider only to those Service Providers with a valid, active VMware Cloud
Provider Program Agreement. If the VMware Cloud Provider Program Agreement is terminated,
all rights to both the vCloud SP Bundle for Hyper-Converged Infrastructure and Support for the
VxRail Appliance are terminated without refund.
• VxRail Appliances are not provided by VMware and such appliances are therefore “AS IS”
without warranty, support or indemnification from VMware. Any product warranty, support or
indemnification is provided solely by the VxRail Appliance Provider.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware vSAN Standard + Enterprise Add-on for Hyper-Converged Infrastructure (RESTRICTED)
Description VMware vSAN Standard + Enterprise Add-on for Hyper-Converged Infrastructure is designed to
facilitate usage reporting for vSAN when deployed only on authorized Dell EMC VxRail
appliances that ship with vSAN Enterprise licenses. VMware vSAN Standard supports all-flash
(SSD) and hybrid SSD/HDD2 configurations. The vSAN Enterprise Add-on provides support for
Stretched Clusters and QoS Limits in vSAN 6.2 and provides support for Stretched Clusters and
Nested Fault Domains, as well as Flash-Class Encryption in vSAN 6.6.
Point Value / 0.03 points per GB per month for Used Capacity
Charged Per
Components VMware vSAN Standard+VMware vSAN Enterprise Add-on for Hyper-Converged Infrastructure
Reporting As vSAN Standard + Enterprise Add-on for Hyper-Converged Infrastructure does not include
vCenter Server or vSphere licensing, all use of those products must be reported separately
using the vCloud SP Bundle for Hyper-Converged Infrastructure, in addition to the usage of
vSAN Standard + Enterprise Add-on for Hyper-Converged Infrastructure.
If the Service Provider is not using the space efficiency features of vSAN (e.g. Deduplication,
compression, erasure coding), the usage detected by Usage Meter for vSAN Enterprise must be
reported in the Commerce Portal as: vSAN Standard + Enterprise Add-on for Hyper-Converged
Infrastructure.
Reporting consists of two parts:
• Monthly reporting on the VMware vCloud SP Bundle for Hyper-Converged Infrastructure that is
installed and being utilized as the basis for vSAN Standard + Enterprise Add-on for Hyper-
• Monthly reporting of vSAN Standard + Enterprise Add-on for Hyper-Converged Infrastructure per
Used Capacity
NOTE: “Used Capacity” means the storage capacity consumed by all virtual machine disks
(VMDK) and not available for new allocations. The point values set forth above shall be reported
for each GB of Used Capacity at any time during the applicable reporting period. Service
Provider shall report the average amount of consumed capacity for each reporting month.
More https://cloudsolutions.vmware.com/
Information
Limitations The VMware vSAN Standard + Enterprise Add-on for Hyper-Converged Infrastructure is a
“restricted” product and only qualifying Service Providers can rent the product from VMware.
Only Service Providers with a valid 360 point or higher contract, and whom will be deploying the
software on an on authorized Dell EMC VxRail appliances only, are eligible to start the
qualification process. Contact your local Business Development Manager or
CLOUD PROVIDER
PRODUCT USAGE GUIDE
partnernetwork@vmware.com for requirements on qualification, and additional details to use the
product through the VMware Cloud Provider Program.
VxRail Appliances are sold and provided directly by a Third-Party VxRail Appliance Provider.
The terms and conditions applicable to the VxRail Appliance (but not the vSAN Standard +
Enterprise Add-on for Hyper-Converged Infrastructure) are available from the VxRail Appliance
Provider. The VMware end user license agreement applies to Service Provider’s use of the
vSAN Standard + Enterprise Add-on for Hyper-Converged Infrastructure but does not apply to
Service Provider’s usage of the VxRail Appliance. Service Provider’s use of the vSAN Standard
+ Enterprise Add-on for Hyper-Converged Infrastructure is governed by VMware’s EULA
located at: http://www.vmware.com/download/eula.html
Service Provider agrees that VMware may share Service Provider’s information (including
reported usage of VxRail Appliances and vSAN Standard + Enterprise Add-on for Hyper-
Converged Infrastructure) to the VxRail Appliance Provider for purposes of providing the VxRail
Appliances and vSAN Standard + Enterprise Add-on for Hyper-Converged Infrastructure through
the VMware Cloud Provider Program.
VxRail Appliances are supported directly by the VxRail Appliance Provider. The support contact
information is provided by the VxRail Appliance Provider. VMware does not provide support for
VxRail Appliances.
The Service Provider agrees that VxRail Support will be provided for the VxRail Appliance by the
VxRail Appliance Provider only to those Service Providers with a valid, active VMware Cloud
Provider Program Agreement. If the VMware Cloud Provider Program Agreement is terminated,
all rights to both the vSAN Standard + Enterprise Add-on for Hyper-Converged Infrastructure
and Support for the VxRail Appliance are terminated without refund.
VxRail Appliances are not provided by VMware and such appliances are therefore “AS IS” without
warranty, support or indemnification from VMware. Any product warranty, support or
indemnification is provided solely by the VxRail Appliance Provider.
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PRODUCT USAGE GUIDE
VMware vSAN Advanced + Enterprise Add -on for Hyper-Converged Infrastructure (RESTRICTED)
Description VMware vSAN Advanced + Enterprise Add-on for Hyper-Converged Infrastructure is designed to
facilitate usage reporting for vSAN when deployed only on authorized Dell EMC VxRail
appliances that ship with vSAN Enterprise licenses. VMware vSAN Advanced supports all-flash
configurations and data efficiency features such as deduplication, compression, and erasure
coding, in addition to all functionalities of vSAN Standard. vSAN Advanced enables a two-tier
all-flash architecture in which flash devices are intelligently used for both caching and data
persistence to deliver high, predictable performance and sub-millisecond response times,
making it ideal for tier-1 or business-critical workloads. The vSAN Enterprise Add-on provides
support for Stretched Clusters and QoS Limits in vSAN 6.2 and provides support for Stretched
Clusters and Nested Fault Domains, as well as Flash-Class Encryption in vSAN 6.6.
Point Value / 0.04 points per GB per month for Used Capacity
Charged Per
Components VMware vSAN Advanced + VMware vSAN Enterprise Add-on for Hyper-Converged
Infrastructure
Reporting As vSAN Advanced+Enterprise Add-on for Hyper-Converged Infrastructure does not include
vCenter Server or vSphere licensing, all use of those products must be reported separately
using the vCloud SP Bundle for Hyper-Converged Infrastructure, in addition to the usage of
vSAN Advanced + Enterprise Add-on for Hyper-Converged Infrastructure.
If the Service Provider is using the space efficiency features of vSAN (e.g. deduplication,
compression, erasure coding), the usage detected by Usage Meter for vSAN Enterprise must be
reported in the Commerce Portal as: vSAN Advanced + Enterprise Add-on for Hyper-Converged
Infrastructure.
Reporting consists of two parts:

• Monthly reporting on the VMware vCloud SP Bundle for Hyper-Converged Infrastructure
that is installed and being utilized as the basis for vSAN Advanced + Enterprise Add-on for
Hyper-Converged Infrastructure.
• Monthly reporting of vSAN Advanced + Enterprise Add-on for Hyper-Converged

Infrastructure per Used Capacity.

Information
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Limitations • The VMware vSAN Advanced + Enterprise Add-on for Hyper-Converged Infrastructure is a
“restricted” product and only qualifying Service Providers can rent the product from VMware.
Only Service Providers with a valid 360 point or higher contract, and who will be deploying the
software on an authorized Dell EMC VxRail appliances only, are eligible to start the qualification
process. Contact your local Business Development Manager or partnernetwork@vmware.com
for requirements and additional details to use the product through the VMware Cloud Provider
Program.
Provider. The terms and conditions applicable to the VxRail Appliance (but not the vSAN
Advanced + Enterprise Add-on for Hyper-Converged Infrastructure) are available from the
VxRail Appliance Provider. The VMware end user license agreement applies to Service
Provider’s use of the vSAN Advanced + Enterprise Add-on for Hyper-Converged
Infrastructure, but does not apply to Service Provider’s usage of the VxRail Appliance.
Service Providers of the vSAN Advanced + Enterprise Add-on for Hyper-Converged

Infrastructure is governed by VMware’s EULA located at:
http://www.vmware.com/download/eula.html
• Service Provider agrees that VMware may share Service Provider’s information (including
reported usage of VxRail Appliances and vSAN Advanced + Enterprise Add-on for Hyper-
Converged Infrastructure) to the VxRail Appliance Provider for purposes of providing the
VxRail Appliances and vSAN Advanced + Enterprise Add-on for Hyper-Converged
Infrastructure through the VMware Cloud Provider Program.
• VxRail Appliances are supported directly by the VxRail Appliance Provider. The support
contact information is provided by the VxRail Appliance Provider. VMware does not provide
support for VxRail Appliances.
The Service Provider agrees that VxRail Support will be provided for the VxRail Appliance
by the VxRail Appliance Provider only to those Service Providers with a valid, active
VMware Cloud Provider Program Agreement. If the VMware Cloud Provider Program
Agreement is terminated, all rights to both the vSAN Advanced + Enterprise Add-on for
Hyper-Converged Infrastructure and Support for the VxRail Appliance are terminated
without refund.
• VxRail Appliances are not provided by VMware and such appliances are therefore “AS IS”
without warranty, support or indemnification from VMware. Any product warranty, support
or indemnification is provided solely by the VxRail Appliance Provider.
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VMware Horizon Advanced for Hyper-Converged Infrastructure (RESTRICTED)
Description VMware Horizon Advanced for Hyper-Converged Infrastructure is ideal for Cloud Providers
looking to deliver virtual or remote desktops and applications through a single platform to end
users – deployed on an authorized Dell EMC VxRail appliance. These desktop and application
services – including RDS hosted applications, packaged applications with VMware ThinApp,
SaaS applications, and even virtualized applications from Citrix – can all be accessed from one
unified workspace to provide end users with all of the resources they want, at the speed they
expect, with the efficiency the business demands. VMware Horizon Advanced for Hyper-
Converged Infrastructure offers Service Providers all of the benefits of Horizon View Standard,
and additional extends the power of virtualization with virtual compute and virtual storage to
drive down costs, enhance the user experience, and deliver greater business agility.
Point Value / 21 points per concurrent connection per month
Charged Per
Components • VMware Horizon Advanced (includes View, RDS Hosted Applications, and Identity Manager
Standard Edition
• VMware vSAN Advanced for Desktop
• VMware vSAN Enterprise Add-on for Desktop
• VMware ThinApp Client
• VMware ThinApp Packager
• VMware Workstation
• VMware vCenter Server for Desktop
• VMware vSphere Enterprise Plus for Desktop
Reporting Service Providers must manually report Horizon Advanced for Hyper-Converged Infrastructure
usage each month in the VMware Cloud Provider Program Commerce Portal. Information on the
total number of concurrent connections is available through the Horizon Administrator
Management Web UI (under View Configuration > Product Licensing and Usage) as shown
below. To report the Total Concurrent Connections for a given month, Service Providers shall
use the Highest Count and reset the count at the end of each month.
Alternatively, Service Providers can query the Horizon View API1 and obtain the same data
using the ConnectionServerHealth service. The sample PowerCLI commands to query the View
Connection Server are as follows:
• Open PowerCLI and run the following:
• Import-Module VMware.VimAutomation.HorizonView
• Establish Connection to Horizon (Connect-HVServer):
• Connect-HVServer -server <connection-server-fqdn> -User <username> -Password
<password> -Domain <domain>
• Query Horizon for the connection statistics
1The API module for Horizon requires PowerCLI 6.5 R1 and it is compatible with vSphere 5.5 and higher, and Horizon
7.0.2 and higher. For more information on Horizon View API and PowerCLI, refer to VMware EUC blog
at https://blogs.vmware.com/euc/2017/01/VMware-horizon-7-powercli-6-5.html
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• $global:DefaultHVServers.ExtensionData.ConnectionServerHealth.ConnectionServerH
ealth_List().ConnectionData
It is the Service Provider’s responsibility to track and report the maximum concurrent
connections accurately each month. VMware ThinApp Packager and VMware Workstation are
for administrator use only.
Information
Limitations The VMware Horizon Advanced for Hyper-Converged Infrastructure is a restricted product and
only qualifying Service Providers can rent the product from VMware. Only Service Providers
with a valid 360 point or higher contract, and whom will be deploying the software on authorized
Dell EMC VxRail appliances only, are eligible to start the qualification process. Contact your
local Business Development Manager or partnernetwork@vmware.com for requirements on
qualification and additional details to use the product through the VMware Cloud Provider
Program.
Provider. The terms and conditions applicable to the VxRail Appliance (but not the
Horizon Advanced for Hyper-Converged Infrastructure) are available from the VxRail
Appliance Provider. The VMware end user license agreement applies to Service
Provider’s use of the Horizon Advanced for Hyper-Converged Infrastructure, but does
not apply to Service Provider’s usage of the VxRail Appliance.
Service Provider’s use of the Horizon Advanced for Hyper-Converged Infrastructure is

governed by VMware’s EULA located at: http://www.vmware.com/download/eula.html.
• Service Provider agrees that VMware may share Service Provider’s information
(including reported usage of VxRail Appliances and Horizon Advanced for Hyper-
Converged Infrastructure) to the VxRail Appliance Provider for purposes of providing
the VxRail Appliances and Horizon Advanced for Hyper-Converged Infrastructure
through the VMware Cloud Provider Program.
• VxRail Appliances are supported directly by the VxRail Appliance Provider. The
support contact information is provided by the VxRail Appliance Provider. VMware
does not provide support for VxRail Appliances.
The Service Provider agrees that VxRail Support will be provided for the VxRail
Appliance by the VxRail Appliance Provider only to those Service Providers with a valid,
active VMware Cloud Provider Program Agreement. If the VMware Cloud Provider
Program Agreement is terminated, all rights to both the Horizon Advanced for Hyper-
Converged Infrastructure and Support for the VxRail Appliance are terminated without
refund.
• VxRail Appliances are not provided by VMware and such appliances are therefore “AS
IS” without warranty, support or indemnification from VMware. Any product warranty,
support or indemnification is provided solely by the VxRail Appliance Provider.
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VMware Horizon Enterprise for Hyper-Converged Infrastructure (RESTRICTED)
Description VMware Horizon Enterprise for Hyper-Converged Infrastructure is ideal for Service Providers
looking to automate the management and delivery of virtual or remote desktops and
applications, through a single platform to end users – deployed on authorized Dell EMC
VxRail appliances only. VMware Horizon Enterprise for Hyper-Converged Infrastructure
offers Service Providers all of the benefits of Horizon Advanced for Hyper-Converged
Infrastructure and additionally streamlines management and provisioning with advanced self-
service and monitoring capabilities to reduce operating costs and provide IT organizations
with the tools to be more responsive to changing business requirements. Horizon Enterprise
supports RHEL, Ubuntu, CentOS and NeoKylin Linux in addition to Microsoft Windows
operating system.
Charged Per
Components • VMware Horizon Enterprise (includes View for Windows and Linux, RDS Hosted
Applications, Identity Manager Standard Edition, vRealize Operations for Horizon Adapter
and Instant Clones)
• VMware App Volumes Enterprise and Dynamic Environment Manager
• VMware Fusion Professional
Reporting Service Providers must manually report Horizon Enterprise for Hyper-Converged
Infrastructure usage each month in the VMware Cloud Provider Program Commerce Portal.
Information on the total number of concurrent connections is available through the Horizon
Administrator Management Web UI (under View Configuration > Product Licensing and
Usage) as shown below. To report the Total Concurrent Connections for a given month,
Service Providers shall use the Highest Count and reset the count at the end of each month.
Alternatively, Service Providers can query the Horizon View API 1 and obtain the same data
using the ConnectionServerHealth service. The sample PowerCLI commands to query the
View Connection Server are as follows:
• Import-Module VMware.VimAutomation.HorizonView
• Connect-HVServer -server <connection-server-fqdn> -User <username> -Password
<password> -Domain <domain>
• $global:DefaultHVServers.ExtensionData.ConnectionServerHealth.ConnectionServ
erHealth_List().ConnectionData
connections accurately each month. VMware ThinApp Packager and VMware Workstation
are for administrator use only. Service Providers must manually report to their Aggregator all
Horizon Enterprise for Hyper-Converged Infrastructure usage each month. Information on
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the total number of concurrent connections is available through the Horizon Administrator
Management Web UI (under View Configuration > Product Licensing and Usage) as shown
below. To report the Total Concurrent Connections for a given month, Service Providers shall
use the Highest Count and reset the count at the end of each month.
More Information https://cloudsolutions.vmware.com/
1The API module for Horizon requires PowerCLI 6.5 R1 and it is compatible with vSphere 5.5 and higher, and Horizon
7.0.2 and higher. For more information on Horizon View API and PowerCLI, refer to VMware EUC blog
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VMWARE INTEGRATED STACK
VMware Cloud Foundation
VMware Cloud Foundation is a product that bundles vSphere, NSX, vSAN, SDDC Manager, and vRealize Suite into a
single, integrated product with Day 0 automation and Day 2 Lifecycle Management.
VMware Cloud Foundation is available in two pricing strategies:

• Physical Cores
o Based on the count of Physical Cores from hosts that are actively running workloads, including all
Management and Workload Domain hosts.
o Core model bundles all of the products into a single line item
o vRealize Suite Enterprise included in VCF Advanced and Enterprise editions
o vRealize products available in Per VM pricing for VCF Standard
• vRAM Reserved
o Based on reporting each of the products individually.
▪ vSphere, NSX, and SDDC Manager are each available through vRAM based licensing
▪ vSAN available based on GBs of Storage Used
o Available as a Build-Your-Own VCF Edition
o NSX and vSAN utilize feature based metering from Usage Meter
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* The use of the Core and vRAM pricing model does not include VMware Tanzu Basic. That will be made available
separately from VMware Cloud Foundation (Core Based model) or SDDC Manager on vRAM.
* VCF requires deploying vSAN in the Management domain, as well as NSX Managers for the Management and
workload domains.
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VMware Cloud Foundation (Core Based Model)
Description VMware Cloud Foundation for Cloud Providers offers the ability to consume VMware Cloud
Foundation through VCPP points. VMware Cloud Foundation for Cloud Providers is offered at
three levels: Basic, Standard, and Enterprise. Please see below for more information about the
editions.
VMware recommends, but does not require Professional Services for deploying VCF:
VCF Deploy Service (Standard SOW for 3.7 or later), plus additional services applicable for the
specific Cloud Provider.
For more information about VMware Cloud Foundation please refer to
https://www.vmware.com/products/cloud-foundation.html
Point Value / Partners consume VMware Cloud Foundation bundles on a per core / per month basis. Please
Charged Per contact your VMware Business Development Manager or Aggregator for pricing information for
each bundle.
Components • VMware Cloud Foundation for Cloud Providers editions include the following products
• vCenter Server Standard
• VMware SDDC Manager
• VMware NSX Professional, Advanced, or Enterprise+ (based on VCF Edition)
• vSAN Advanced or Enterprise (based on VCF Edition)
• vRealize Network Insight Advanced or Enterprise (Based on VCF Edition)
• vRealize Suite Enterprise (available with VCF Advanced and Enterprise)
• Workspace ONE Access (Available with vRealize Suite)
Reporting Service Providers must use UM 4.4 to report points consumed by VMware Cloud Foundation
for Cloud Providers environment.
Support Pricing reflects production level support
How to Acquire Licensing for VCF is available by combining SDDC Manager, vSphere, NSX, and vSAN
licenses, all available today for partners my.vmware entitlement accounts. Partners looking to
utilize a single VCF license key that enables all of the products can ask for it to be added
through the one-off order form on the VMware Commerce Portal.
More Information https://www.vmware.com/products/cloud-foundation.html
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VMware Cloud VCF VCF VCF
VCF VCF VCF Standard Advanced Enterprise
Foundation Standard Advanced Enterprise without without without
Editions vSAN* vSAN* vSAN*

✓ ✓ ✓ ✓ ✓ ✓
SDDC Manager
✓ ✓ ✓ ✓ ✓ ✓
vSAN Advanced
✓ ✓
vSAN Enterprise
✓
NSX DC SP Advanced
✓ ✓ ✓ ✓
NSX DC SP Enterprise Plus

✓ ✓
vRNI Advanced
✓ ✓
vRNI Enterprise
✓ ✓
vRealize Suite Enterprise

✓ ✓ ✓ ✓
Table 12
* VCF Editions without vSAN are only available for Workload domains. When deploying VCF, the Management
Domain requires the use of vSAN.
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VMware Cloud Director - Stand-Alone (Core Based Model )
Description VMware Cloud Director, the strategic cloud management platform for the VMware Cloud
Provider Program, enables Service Providers to rapidly build and monetize cloud-scale,
agile, differentiated cloud environments. Cloud Director enables services providers to
deliver multi-tenant, self-service, NSX-based networking services, thus deriving
additional revenue from their VMware Cloud Director environment.
Point Value / Charged 12 points per core per month
Per
Components VMware Cloud Director
Reporting Service Providers must manually report points consumption based on the number of
physical cores across all hosts running VMs under management by Cloud Director for
Cloud Providers environment.
HOW TO REPORT:
• Calculate the number of physical cores across all hosts that are running VMs
under management by Cloud Director.
• Report the number of cores in the Commerce Portal
Report against the SKU associated with the VMware Cloud Director Stand-Alone.
How to Acquire VMware Cloud Director Stand-Alone is provided to partners upon request as part of the
one-off-order for VMware Cloud Foundation. This license is not to be used for Cloud
Director on public cloud environments.
More Information More information is available at VMware Cloud Provider Program Cloud Director or
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VMware SDDC Manager for VCF vRAM Based Model
Description VMware SDDC Manager is used for deploying the entire VMware Cloud Foundation
product. This product is available only with Flex Pricing Model. This specific offering for
Cloud Providers is used to provide VCF through the Flex Pricing Model. SDDC Manager
on Flex Pricing Model allows Partners to meter and report each component of the
VMware Cloud Foundation product on a per product and edition basis. This includes
using feature based metering for vSAN and NSX as is done with Flex Pricing Model and
Usage Meter.
Point Value / Charged 1.00 Points per 1 GB Metered RAM (based on average monthly usage)
Per Total points capped at 24 GB of Metered RAM per virtual machine (see Reporting and
Components • Cloud Builder
• SDDC Manager
Reporting HOW TO REPORT:
• Usage Meter 4.4 supports the ability to tag vCenter Server as "managed by
VMware SDDC Manager"
• After tagging, SDDC Manager will appear as a line item on the Monthly usage
Report, equal to the aggregate vSphere Units from that vCenter Server
• Usage Meter will automatically be reported for SDDC Manager consumption to
the Monthly Billing Order (MBO)

How to Acquire VMware SDDC Manager licenses are available for all partners in their my.vmware
entitlement accounts. The SDDC Manager SKU is available for all partners on their
monthly report. No restrictions are applied for partners looking to adopt SDDC Manager
or VCF.
More Information More information is available at or https://cloudsolutions.vmware.com
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DESKTOP AND APPLICATION
VIRTUALIZATION
VMware App Volumes
VMware App Volumes is a portfolio of integrated application and user management solutions for VMware Horizon,
Citrix XenApp and XenDesktop, and RDSH virtual environments. These solutions take desktop and application
environments to the next level by providing faster application delivery, unified application and user management, while
reducing IT costs by up to 70%. To learn more about VMware App Volumes visit:
http://www.vmware.com/products/appvolumes/
VMware App Volumes is available to service providers in two editions (refer to Table 13):
• App Volumes Standard
• App Volumes Advanced
Features Standard Advanced
Point Value (per Concurrent Connection per Month) 4 7

VMware App Volumes Standard & Dynamic Environment Manager ✓ ✓
✓
VMware ThinApp Client
VMware ThinApp Packager ✓
✓
VMware Workstation
VMware vRealize Operations Adaptor for Published Applications
VMware vRealize Operations Manager for Published Applications
Table 13
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VMware App Volumes Standard
Description VMware App Volumes Standard is an application and user management solution for small
and medium tenants with virtual environments powered by Horizon, Citrix XenApp and
XenDesktop, and RDSH.
Charged Per
Components VMware App Volumes Standard and Dynamic Environment Manager
Reporting Service Providers must manually report App Volumes Standard usage each month in the
VMware Cloud Provider Program Commerce Portal. Information on the number of concurrent
connections is available through the App Volumes Manager interface via the Dashboard
Primary tab shown above. To report number of concurrent connections for a given month,
Service Providers shall use maximum “Online Users” in the “User Utilization” chart and/or
maximum “Online Desktops” and “Online Servers” in the “Computer Utilization” chart
depending on what they attach AppStack to – i.e. user, machine, or both. An AppStack is a
virtual disk containing applications, disks, and folders. There is no automated report that
keeps track of the maximum concurrent connections at this time, so it is the Service
Provider’s responsibility to track and report this information accurately each month.
More Information https://www.vmware.com/products/appvolumes.html or https://cloudsolutions.vmware.com/
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VMware App Volumes Advanced
Description VMware App Volumes Advanced is an integrated application and user management
solution for enterprise customers with virtual environments powered by Horizon, Citrix
XenApp and XenDesktop, and RDSH.
Charged Per
Components • VMware App Volumes Advanced and Dynamic Environment Manager
Reporting Service Providers must manually report VMware App Volumes Advanced in the VMware
Cloud Provider Program Commerce Portal. Information on the number of concurrent
connections is available through the App Volumes Manager interface via the Dashboard
Primary tab shown above. To report number of concurrent connections for a given month,
Service Providers shall use maximum “Online Users” in the “User Utilization” chart and/or
maximum “Online Desktops” and “Online Servers” in the “Computer Utilization” chart
depending on what they attach AppStack to – i.e. user, machine, or both. An AppStack is a
virtual disk containing applications, disks, and folders. There is no automated report that
keeps track of the maximum concurrent connections at this time, so it is the Service
Provider’s responsibility to track and report this information accurately each month. ThinApp
Packager and Workstation are for administrator use only.
More Information https://www.vmware.com/products/appvolumes.html or https://cloudsolutions.vmware.com/
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VMware Desktop and Application Virtualization
VMware desktop and application virtualization solutions provide service providers with a new approach to
deliver, protect, and manage Windows or Linux virtualized desktops and applications, while containing costs and
ensuring end users can work anytime, anywhere across any device. For more details on Horizon Universal Licensing,
refer to Appendix B. Review Table 14 for features details.
Features/ Horizon DaaS Horizon 8 Editions Horizon 8 Apps

Horizon
Editions RDSH
Edition
VDI
Edition
Standard Advanced Enterprise Standard Advanced
for Linux
13 per
16 per 12 per 19 per 28 per 11 per 18 per 7 per
Created
Points per Month RDS
Created Concurrent Concurrent Concurrent Concurrent Concurrent Concurrent
Desktop Connection Connection Connection Connection Connection Connection
Session
VDI (Windows
✓ ✓ ✓ ✓
Desktops)
VDI (RDS Sessions) ✓ ✓ ✓ ✓
VDI (Linux Desktops) ✓ ✓
Published Apps ✓ ✓ ✓ ✓ ✓ ✓
View Manager ✓ ✓ ✓ ✓ ✓ ✓
View Composer - (*) - (*) - (*) - (*)
Persona - (*) - (*) - (*) - (*)
ThinApp ✓ ✓ ✓ ✓ ✓
VMware Workstation
✓ ✓ ✓ ✓ ✓
/ Fusion
vCenter for Desktop ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
vSphere Ent plus for
✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
Desktop
Workspace ONE
Access – On ✓ ✓ ✓ ✓ ✓ ✓
Premise Edition
vSAN Adv. For - (*) - (*)
Desktop
vRealize Operations
- (*)
for Horizon
App Volumes ✓ ✓
DEM Standard ✓ ✓
DEM Enterprise ✓ ✓ ✓ ✓ ✓
Instant Clones ✓ ✓ ✓ ✓ ✓ ✓
Table 14 (*): Changed with the Horizon 8 product bundles.
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VMware Horizon DaaS
VMware Horizon DaaS is the market leading solution providing Service Provider with a low cost, subscription-based,
multi-tenant, and secure Desktop-as-a-Service (DaaS) platform solution. Designed to address enterprise-class scale,
the solution also provides simplicity and ease-of-use from large to small customers. Horizon DaaS Bundle allows
enterprises to create or extend their Virtual Desktop Infrastructure (VDI) footprint without increasing the financial
burden of infrastructure management and ownership. Horizon DaaS certified Service Providers can provide
enterprises with a fully customizable desktop service accessible via the Internet or via dedicated networks from any
location, on any compatible device and with the same user experience as traditional on premises PCs.
There are two Horizon DaaS Bundles available to VMware Cloud Provider Program Service Providers:
• VMware Horizon Bundle for 8.0/9.0 – VDI Edition
• VMware Horizon Bundle for 8.0/9.0 – RDSH Edition
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VMware Horizon DaaS Bundles for 8.0 / 9.0
VDI Edition: VDI Edition applies to VDI Desktop workloads and includes the RDSH Edition rights.
Description RDSH Edition: RDSH Edition applies to Remote Desktop Session Host (RDSH) Desktop and
Application (i.e. Terminal Services Session-based) workloads.
Point Value / VDI Edition: 16 points per created desktop per month
Charged Per RDSH Edition: 13 points per created desktop or application session per month
• VMware Horizon DaaS Platform which includes right to host VDI desktop and
applications (Windows Client OS, Windows Server OS)
Components • Workspace ONE Access – On Premise Edition
(BOM) • VMware vCenter Server for Desktop
• VMware Dynamic Environment Manager
Horizon DaaS 8.0:

Manual reporting: Log into Service Center as Super Admin for each Horizon DaaS datacenter in
place.
• In the main menu, select the ‘configuration tab, then select “standard capacity’.
• Ensure you are in the ‘Desktop Capacity & Model Definition’ option, then select
‘Download Usage Report’
• From the downloaded .CSV file for each datacenter, the follow metrics should be
extracted:
• VDI Edition consumption: Sum of all desktop VMs created (column: No. of VMs)
• RDSH Edition: Sum of all sessions created (Column: Total Sessions)
• Manually enter the sums for VDI and RDSH edition above in the correct fields in
Commerce Portal.
Reporting Horizon DaaS 9.0:
Monthly reporting of Horizon DaaS 9.0 per Created Desktop (VDI Edition) and per Created Desktop
or Application Session (RDSH Edition) via Usage Meter 4.4. Latest version of Usage Meter
registered in Usage Insight will automatically pre-populate usage data in the Commerce Portal for
Horizon DaaS 9.0.
For manual reporting, please follow collection and reporting as shown for Horizon DaaS 8.0. If
reporting both Horizon DaaS 8.0 and 9.0, manually collect the usage for Horizon DaaS 8.0, log into
Commerce Portal and add that usage to the Horizon DaaS 9.0 usage that is pre-populated in both
VDI and RDSH edition fields.
Non-supported versions of Usage Meter will result in incorrect or incomplete metering and
compliancy issues.
Automatic Reporting using vCloud Usage Meter is supported with Horizon DaaS version 9.0. For
more details refer to https://cloud.vmware.com/cloud-provider-metering
Production Level Support. GSS will answer SP support request. (Pricing reflects prod level
Support
support)
https://www.vmware.com/products/daas-vspp.html or https://cloudsolutions.vmware.com/
More The Horizon DaaS Bundle are restricted products and only Qualifying Service Providers can rent
Information the product from VMware. Only Service Providers with a valid 10,800 point or higher contract are
eligible to start the qualification process, and there is also a required PSO engagement with a
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standard SOW to obtain a production grade deployment. Contact your local Business
Development Manager or partnernetwork@vmware.com for additional details on how to use the
product through the VMware Cloud Provider Program. For VMware and 3rd party component
compatibility, refer to the Horizon DaaS Service Provider administration documentation:
https://docs.vmware.com/en/Vmware-Horizon-DaaS/index.html
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VMware Desktop Disaster Recovery for Hori zon DaaS Bundle(s)
Description VMware Desktop Disaster Recovery (DR) for Horizon DaaS Bundle(s) enables Service
Providers to easily protect their tenants’ business and ensure workforce continuity with cloud-
hosted desktops and apps at a fraction of the cost.
It opens new opportunities for Service Providers to offer cloud-based virtual desktop and apps as
insurance to enterprises that use:
• on premises physical desktop infrastructure
• on premises virtual desktop infrastructure or,
• cloud-hosted desktop and apps for their normal business operation
In the event of a disaster, Service Providers can get tenant users up and running quickly with the
speed of the cloud and predictable cloud economics. Tenants can be productive instantly, from
any device, anywhere, with a secure workspace connected to corporate resources.
Point Value / 4 points per Total Allocated Insurance Quota for VDI and RDSH Connections per month
Charged Per (“insurance rate”)
The Desktop DR option allows partners to deploy Horizon DaaS bundle(s) in either reservation
mode or active (i.e. normal) mode as follows:
• Partner offers desktop “reservation” capacity and pays “insurance rate” to VMware.
Desktop reservation capacity gives the tenant the right to take the reserved desktop
capacity out of standby for a disaster event.
• When tenants declare a disaster, partner “activates” desktops and reports “regular rate”
of Horizon DaaS Bundle(s) to VMware during the disaster period with a minimum
monthly commitment. For information on “regular rate” for VDI and RDSH Editions of
VMware Horizon DaaS Bundle(s), refer to the “VMware Horizon DaaS Bundle – VDI
Edition” and “VMware Horizon DaaS Bundle – RDSH Edition” sections, respectively.
• Partner can select any mix of reserved and active desktops.
Components VMware Desktop DR for “Horizon DaaS Bundle – VDI Edition” and “Horizon DaaS Bundle –
RDSH Edition”
Reporting For reserved cloud-hosted desktops and apps, Service Providers must manually report the total
allocated insurance quota for VDI and RDSH connections associated with the use of the
“Horizon DaaS Bundle – VDI Edition” and “Horizon DaaS Bundle – RDSH Edition” respectively
to their Aggregator each month.
This data shall include the aggregate total insurance quota allocation of the “Horizon DaaS
Bundle – VDI Edition” and “Horizon DaaS Bundle – RDSH Edition” as well as the name, total
insurance quota allocation, and zip code or country code for each Hosting Customer. For
“Horizon DaaS Bundle – VDI Edition”, it is the total number of VMs that can be powered on for all
tenants based on Desktop Model insurance quotas.
For “Horizon DaaS Bundle – RDSH Edition”, it is the total number of RDSH sessions allocated to
all tenants based on Session Model insurance quotas. There is no automated report that keeps
track of the total insurance allocated quota for VDI or RDSH connections at this time, so it is the
Service Provider¹s responsibility to track and report this information accurately each month.
More The Desktop DR for Horizon DaaS Bundle(s) is a restricted product and only qualifying Service
Information Providers can use the product from VMware. Only Service Providers with a valid 10,800 point or
higher contract are eligible to start with qualification process. Contact your local Business
Development Manager or partnernetwork@vmware.com on requirements and additional details
to use the product through the VMware Cloud Provider Program. Also see:
https://cloudsolutions.vmware.com/
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VMware Horizon
VMware Horizon is a solution that simplifies the management and delivery of virtual desktops and apps on-premises,
in the cloud, or in a hybrid or multi-cloud configuration through a single platform to end-users. By leveraging complete
workspace environment management and optimized for the software-defined data center, Horizon helps IT control,
manage, and protect all of the Windows resources end users want, at the speed they expect, with the efficiency
business demands. To learn more about VMware Horizon visit: https://www.vmware.com/products/horizon.html.
VMware Horizon is available to VMware Cloud Provider Service Providers in four editions:
• VMware Horizon Standard
• VMware Horizon Advanced
• VMware Horizon Enterprise
• VMware Horizon for Linux
Manual Reporting for Horizon Screenshot:
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware Horizon Standard
Description VMware Horizon Standard is an ideal solution to deliver simple powerful Virtual Desktop
Infrastructure (VDI) with great user experience. VMware Horizon Standard hosted desktops
eliminate the burden for customers of running and managing their desktops in-house. Service
Providers can use VMware Horizon Standard to provide their customers with access (through
a secure Internet connection) to a fully customizable desktop from any location, or on any
compatible device, with the same user experience as on traditional PCs.
Charged Per
Components • VMware Horizon (includes View for Windows and Instant Clones)
• VMware Dynamic Environment Manager Standard
• VMware Fusion Professional / VMware Workstation
Reporting Service Providers must manually report Horizon Standard usage each month in the VMware
Cloud Provider Program Commerce Portal. Information on the total number of concurrent
connections is available through the Horizon Administrator Management Web UI (under View
Configuration > Product Licensing and Usage) as shown above. To report the Total
Concurrent Connections for a given month, Service Providers shall use the Highest Count and
reset the count at the end of each month.
o Import-Module VMware.VimAutomation.HorizonView

o Connect-HVServer -server <connection-server-fqdn> -User <username> -
Password <password> -Domain <domain>

o $global:DefaultHVServers.ExtensionData.ConnectionServerHealth.ConnectionS
erverHealth_List().ConnectionData
More Information https://www.vmware.com/products/horizon.html or https://cloudsolutions.vmware.com/
2
The API module for Horizon requires PowerCLI 6.5 R1 and it is compatible with vSphere 5.5 and higher, and Horizon 7.0.2 and
higher. For more information on Horizon View API and PowerCLI, refer to VMware EUC blog
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware Horizon Advanced
Description VMware Horizon Advanced is ideal for customers looking to deliver virtual or remote desktops
and applications through a single platform to end users. These desktop and application
services – including RDS hosted applications, packaged applications with VMware ThinApp,
SaaS applications, and even virtualized applications from Citrix – can all be accessed from one
unified workspace to provide end users with all of the resources they want, at the speed they
expect, with the efficiency business demands. VMware Horizon Advanced offers customers all
the benefits of the Horizon View Standard and additionally extends the power of virtualization
with virtual compute and virtual storage to drive down costs, enhance the user experience, and
deliver greater business agility.
Charged Per
Components • VMware Horizon Advanced (includes View for Windows, RDS Hosted Applications, and
Instant Clones)
• VMware Dynamic Environment Manager Standard Edition
• VMware Workspace ONE Access on-prem edition
Reporting Service Providers must manually report Horizon Advanced usage each month in the VMware
Configuration > Product Licensing and Usage) as shown above. To report the Total Concurrent
Connections for a given month, Service Providers shall use the Highest Count and reset the
count at the end of each month.
o $global:DefaultHVServers.ExtensionData.ConnectionServerHealth.ConnectionSe
rverHealth_List().ConnectionData
More Information https://www.vmware.com/products/horizon.html or https://cloudsolutions.vmware.com/
2
higher. For more information, refer to VMware EUC blog at https://blogs.vmware.com/euc/2017/01/VMware-horizon-7-powercli-6-
5.html
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware Horizon Enterprise
Description VMware Horizon Enterprise is ideal for customers looking to automate the management and
delivery of virtual or remote desktops and applications, through a single platform to end users.
VMware Horizon Enterprise offers customers all of the benefits of the Horizon Advanced and
additionally streamlines management and provisioning with advanced self-service capabilities to
reduce operating costs and provide IT organizations with the tools to be more responsive to
changing business requirements. Horizon Enterprise supports RHEL, Ubuntu, CentOS and
NeoKylin Linux in addition to Microsoft Windows operating system.

Charged Per
Components • VMware Horizon Enterprise (includes View for Windows and Linux, RDS Hosted
Applications, and Instant Clones)
• VMware App Volumes Advanced
• VMware Dynamic Environment Manager Enterprise Edition
Reporting Service Providers must manually report Horizon Enterprise usage each month in the VMware
o $global:DefaultHVServers.ExtensionData.ConnectionServerHealth.ConnectionSer
verHealth_List().ConnectionData
More https://www.vmware.com/products/horizon.html or https://cloudsolutions.vmware.com/
Information
2
higher. For more information, refer to VMware EUC blog at https://blogs.vmware.com/euc/2017/01/VMware-horizon-7-powercli-6-
5.html
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware Horizon for Linux
Description VMware Horizon for Linux extends the benefits of VDI to Linux users. Providing centralized,
secure and simplified management for Linux desktops, Horizon for Linux allows organizations to
help reduce their capital expenditures, eliminate Microsoft desktop licensing costs and save on
day-to-day operational expenses. In addition, VMware Horizon for Linux support send users with
easy access to Linux applications and the same great user experience across devices and
locations. Horizon for Linux supports RHEL, Ubuntu, CentOS and NeoKylin operating systems.
Charged Per
Components • VMware Horizon for Linux (includes View Manager)
• VMware vCenter Server Desktop
Reporting Service Providers must manually report Horizon for Linux usage each month in the VMware
o $global:DefaultHVServers.ExtensionData.ConnectionServerHealth.Connectio
nServerHealth_List().ConnectionData
More https://www.vmware.com/products/horizon.html or https://cloudsolutions.vmware.com/
Information
2
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware Horizon Apps
VMware Horizon Apps enables Service Providers to deliver virtual apps securely to any device, anywhere with
centralized management and rich, adaptive user experience. It improves end users’ productivity with quick and easy
access to their Windows applications alongside SaaS applications, and mobile applications through a single unified
digital workspace. Based on VMware Horizon, it is a great choice for customers who need published applications (i.e.
Remote Desktop Services – RDS) but do not need VDI desktops. Refer to Table 14 for feature details. To learn more
about VMware Horizon visit: http://www.vmware.com/products/horizon-apps.html.
VMware Horizon Apps is available to VMware Cloud Provider Program Service Providers in two editions:
• VMware Horizon Apps Standard
• VMware Horizon Apps Advanced
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware Horizon Apps Standard
Description VMware Horizon Apps Standard offers reliable and secure published applications delivery with
tools and features that simplify management and provide a great user experience.
Charged Per
Components • VMware Horizon Apps Standard (includes RDS Hosted Applications but not Instant Clones)
Reporting Service Providers must manually report Horizon Apps Standard usage each month in the
VMware Cloud Provider Program Commerce Portal. Information on the total number of
concurrent connections is available through the Horizon Administrator Management Web UI
(under View Configuration > Product Licensing and Usage) as shown above. To report the Total
Alternatively, Service Providers can query the Horizon View API and obtain the same data using
the ConnectionServerHealth service. The sample PowerCLI commands to query the View
More https://www.vmware.com/products/horizon-apps.html or https://cloudsolutions.vmware.com/

Information
CLOUD PROVIDER
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VMware Horizon Apps Advanced
Description VMware Horizon Apps Advanced includes everything in Horizon Apps Standard and further
raises the bar with just-in-time app delivery powered by VMware’s Instant Clone technology and
complete application lifecycle management powered by VMware App Volumes. It brings speed,
scale, savings, and simplicity to app delivery, while enabling access to apps on any device,
anywhere.
Charged Per
Components • VMware Horizon Apps Advanced (includes RDS Hosted Applications and Instant Clones)
• VMware App Volumes Advanced
Reporting Service Providers must manually report Horizon Apps Standard usage each month in the
VMware Cloud Provider Program Commerce Portal. Information on the total number of
concurrent connections is available through the Horizon Administrator Management Web UI
(under View Configuration > Product Licensing and Usage) as shown above. To report the Total
Alternatively, Service Providers can query the Horizon View API1 and obtain the same data using
the ConnectionServerHealth service. The sample PowerCLI commands to query the View



More https://www.vmware.com/products/horizon-apps.html or https://cloudsolutions.vmware.com/
Information
1
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware ThinApp Client
Description With ThinApp Client, an entire application and its settings can be packaged into a single
executable that Service Providers can deploy to a range of Windows operating environments on
either a physical desktop or a virtual machine. The applications are isolated from each other and
the Operating System to ensure there are no application-to-application conflicts or application-to-
operating system conflicts. This solution fits into any environment and allows Service Providers
to help customers run legacy and new applications side by side. For example, older applications
on Windows XP can be packaged and deployed by the Service Provider on Windows 7.
Point Value / 2 points per ThinApp Client per month
Charged Per
Components VMware ThinApp Client
Reporting The Service Provider must manually report ThinApp Client usage each month in the VMware
Cloud Provider Program Commerce Portal. The maximum number of clients used in the month
must be included in the report.
More https://www.vmware.com/products/thinapp.html or https://cloudsolutions.vmware.com/
Information ThinApp Client does not include the ThinApp Packager or Workstation. Service Providers will
need to install and report usage for at least one seat of VMware Horizon View Standard Edition
or VMware Horizon DaaS Bundle(s) in order to use ThinApp Client licenses. All the limitations of
Horizon View Standard Edition or VMware Horizon DaaS Bundle(s) listed in the VMware Cloud
Provider Program Product Usage Guide shall apply to that installation.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware ThinApp Packager
Description VMware ThinApp Packager is a tool for the administrator to help package applications into
ThinApp executables.
Point Value / 1 point per ThinApp Packager per month

Charged Per
Components VMware ThinApp Packager
Reporting The Service Provider must manually report ThinApp Packager usage each month in the VMware
Cloud Provider Program Commerce Portal. The maximum number of Packagers used in the
month must be included in the report.

More https://www.vmware.com/products/thinapp.htm or https://cloudsolutions.vmware.com/
Information ThinApp Packager is for administrator use only and does not include the ThinApp Client or
Workstation. Service Providers will need to install and report usage for at least one seat of
VMware Horizon View Standard Edition or VMware Horizon DaaS Bundle(s) in order to use
ThinApp Packager licenses. All the limitations of Horizon View Standard Edition or VMware
Horizon DaaS Bundle(s) listed in the VMware Cloud Provider Program Product Usage Guide
shall apply to that installation.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware Dynamic Environment Manager
Description VMware Dynamic Environment Manager offers personalization and dynamic policy configuration
across any virtual, physical and cloud-based environment. It simplifies end-user profile
management by providing organizations with a single and scalable solution that leverages
existing infrastructure. Service Providers can simply map infrastructure (including networks and
printer mappings) and dynamically set policies for end users to securely support more use
cases.
With this solution, end users can also enjoy quick access to their Windows workspace and
applications, with a personalized and consistent experience across devices and locations. The
net effect – organizations leveraging Dynamic Environment Manager can increase workplace
productivity while driving down the cost of acquisition and day-to-day desktop support and
operations.
Point Value / 2 points per named user per month

Charged Per
Components VMware Dynamic Environment Manager
Reporting Service Providers must manually report Dynamic Environment Manager usage each month in
the VMware Cloud Provider Program Commerce Portal. There is no automated report that keeps
track of the maximum named users at this time, so it is the Service Provider’s responsibility to
track and report this information accurately each month.

More https://www.vmware.com/products/user-environment-manager.html or
Information https://cloudsolutions.vmware.com/
CLOUD PROVIDER
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VMware vSAN for Desktop
VMware vSAN for Desktop is the software-defined storage platform that powers VMware Hyper-Converged Software
solutions and delivers one of the industry’s best storage value with simple management, high performance, low cost
and a robust roadmap intended to support any app, at any scale.
VMware vSAN for Desktop is available to VMware Cloud Provider Program Service Providers in two editions, and an
add-on:
• VMware vSAN Standard for Desktop
CLOUD PROVIDER
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VMware vSAN Standard for Desktop
Description VMware vSAN Standard for Desktop supports both All-Flash and a hybrid SSD/HDD
configuration. vSAN Standard for Desktop is an a-la-carte option that can be used with other
End User Computing products in the VMware Cloud Provider Program.

Charged Per
Components VMware vSAN Standard for Desktop
Reporting Service Providers must manually report vSAN Standard for Desktop usage each month in the
connections is available through the vCenter Server virtual machine count.
There is no automated report that keeps track of the maximum concurrent connections at this
time, so it is the Service Provider’s responsibility to track and report this information accurately
each month. As vSAN Standard for Desktop does not include vCenter Server for Desktop or
vSphere for Desktop licensing; all use of those products must be reported separately, in
addition to the usage of the vSAN Standard for Desktop product.

More Information A hardware independent solution, vSAN Standard for Desktop can be deployed on a wide
range of servers. Service Providers have two options for deploying vSAN Standard for Desktop
– a) vSAN Ready Nodes (pre-validated configurations of servers) and b) a component-based
hardware compatibility list that enables Service Providers to pick and choose the components
they prefer.
https://bit.ly/2C4763D
Also see: https://cloudsolutions.vmware.com/
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware vSAN Advanced for Desktop
Description VMware vSAN Advanced for Desktop supports all-flash configuration and data efficiency
features such as deduplication, compression and erasure coding, in addition to all functionalities
of vSAN Standard for Desktop. vSAN Advanced for Desktop enables a two‐tier all‐flash
architecture in which flash devices are intelligently used for both caching and data persistence to
deliver high, predictable performance and sub‐millisecond response times, making it ideal for
tier-1 or business-critical workloads.
vSAN Advanced for Desktop is an a-la-carte option that can be used with other End User
Computing products in the VMware Cloud Provider Program.
Charged Per
Components VMware vSAN Advanced for Desktop
Reporting Service Providers must manually report vSAN Advanced for Desktop usage each month in the
connections is available through the vCenter Server virtual machine count. There is no
automated report that keeps track of the maximum concurrent connections at this time, so it is
the Service Provider’s responsibility to track and report this information accurately each month.
As vSAN Advanced for Desktop does not include vCenter Server for Desktop or vSphere for
Desktop licensing; all use of those products must be reported separately, in addition to the
usage of the vSAN Advanced for Desktop product.

More A hardware independent solution, vSAN Advanced for Desktop can be deployed on a wide
Information range of servers. Service Providers have two options for deploying vSAN for Desktop – a) vSAN
Ready Nodes (pre-validated configurations of servers) and b) a component-based hardware
compatibility list that enables Service Providers to pick and choose the components they prefer.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware vSAN Enterprise Add -on for Desktop
Description VMware vSAN Enterprise Add-on for Desktop offers Quality of Service and Stretched Cluster
features on top of vSAN Standard for Desktop and vSAN Advanced for Desktop at incremental
point value. It requires VMware Cloud Provider Program partners to install and utilize vSAN
Standard for Desktop or vSAN Advanced for Desktop as the basis for vSAN Enterprise Add-on
for Desktop. The Quality of Service control allows Service Providers to set up IOPS limit per VM
to ensure mission-critical applications receive the necessary service level agreements.
The Stretched Cluster allows Service Providers to create vSAN cluster between two
geographically separate sites, synchronously replicating data between sites. It enables Service
Providers to offer enterprise-level availability where an entire site failure can be tolerated, with
zero Recovery Point Objective (RPO) and 99.999% uptime. vSAN Enterprise Add-on for
Desktop is an a-la-carte option that can be used with other End User Computing products in the
VMware Cloud Provider Program.
Point Value / 1 point per concurrent connection per month
Charged Per
Components VMware vSAN Enterprise Add-on for Desktop
Reporting Service Providers must manually report vSAN Enterprise Add-on for Desktop usage on top of
vSAN Standard for Desktop or vSAN Advanced for Desktop each month in the VMware Cloud
Provider Program Commerce Portal.
The manually reported concurrent connections of vSAN Enterprise Add-on for Desktop shall
match the concurrent connections of vSAN Standard for Desktop or vSAN Advanced for
Desktop. Information on the number of concurrent connections is available through the vCenter
Server virtual machine count. There is no automated report that keeps track of the maximum
concurrent connections at this time, so it is the Service Provider’s responsibility to track and
report this information accurately each month.
As vSAN Enterprise Add-on for Desktop does not include vCenter Server, vSphere, vSAN
Standard for Desktop or vSAN Advanced for Desktop licensing; all use of those products must
be reported separately, in addition to the usage of the vSAN Enterprise Add-on for Desktop
product.

More Information A hardware independent solution, vSAN Enterprise Add-on can be deployed on a wide range of
servers. Service Providers have two options for deploying vSAN Enterprise Add-on – a) vSAN
Ready Nodes (pre-validated configurations of servers) and b) a component-based hardware
compatibility list that enables Service Providers to pick and choose the components they prefer.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware NSX for Desktop
VMware NSX is the network virtualization platform for the Software-Defined Data Center, delivering the operational
model of a virtual machine for entire networks.
VMware NSX for Desktop is available to VMware Cloud Provider Program Service Providers in two editions:
• VMware NSX Data Center Advanced for Desktop
• VMware NSX Data Center Enterprise Plus for Desktop
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware NSX Data Center Advanced for Desktop
Description VMware NSX Data Center Advanced for Desktops is the network virtualization platform for
Horizon, XenApp, and XenDesktop environments
Charged Per
Components VMware NSX Data Center Advanced for Desktop
Reporting Service Providers must manually report NSX Data Center Advanced for Desktop usage each
month in the VMware Cloud Provider Program Commerce Portal. Information on the number of
concurrent connections is available through the vCenter Server virtual machine count.
There is no automated report that keeps track of the maximum concurrent connections at this
time, so it is the Service Provider’s responsibility to track and report this information accurately
each month. As NSX Data Center Advanced for Desktop does not include vCenter Server for
Desktop or vSphere for Desktop licensing; all use of those products must be reported
separately, in addition to the usage of the NSX Data Center Advanced for Desktop product.

More https://www.vmware.com/products/horizon/horizon-nsx.html or
Information https://cloudsolutions.vmware.com/
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware NSX Data Center Enterprise Plus for Desktop *
Description VMware NSX Data Center Enterprise Plus for Desktops is the network virtualization platform for
Horizon, XenApp, and XenDesktop environments across multiple data centers. Additionally, it
includes:
• Multi-site NSX optimizations
• VPN (IPsec and SSL) Remote Gateway
• Integration with hardware VTEPs
Point Value /
Charged Per 8 points per concurrent connection per month
Components VMware NSX Data Center Enterprise Plus for Desktop

Reporting Service Providers must manually report NSX Data Center Enterprise Plus for Desktop usage
each month in the VMware Cloud Provider Program Commerce Portal. Information on the
number of concurrent connections is available through the vCenter Server virtual machine
count.
There is no automated report that keeps track of the maximum concurrent connections
currently, so it is the Service Provider’s responsibility to track and report this information
accurately each month.
As NSX Data Center Enterprise Plus for Desktop does not include vCenter Server for Desktop
or vSphere for Desktop licensing; all use of those products must be reported separately, in
addition to the usage of the NSX Data Center Enterprise Plus Desktop product.

More Information https://www.vmware.com/products/horizon/horizon-nsx.html or
https://cloudsolutions.vmware.com/
CLOUD PROVIDER
PRODUCT USAGE GUIDE
APPLICATION MODERNIZATION
VMware Tanzu Basic
Description Some enterprises started their cloud native journey with simple, containerized off-the-shelf
(COTS) workloads. If you want to run COTS workloads on-premises as part of your vSphere
footprint, Tanzu Basic is the most affordable and accessible edition. There is no need to invest in
a heavyweight, proprietary container platform; Tanzu Basic offers the cleanest Kubernetes-
based container management on vSphere, period. It also transforms vSphere by allowing you to
run VMs and containers side by side while providing developers self-service access to resources
via Kubernetes APIs. Tanzu Basic can be licensed as a bundle with vSphere 7 Ent+ or as an
add-on to be deployed on vSphere 6.7u3. Tanzu Basic is to be used with vSphere only.
Point Value / Available as a Flex model add-on
Charged Per
vRAM metric:1 point per 1 GB Metered RAM per month (based on average monthly usage). (GB
= 1024 MB; Total points capped at 24 GB of Metered vRAM per VM). Minimum vRAM: 512 GB
billable per month
Core metric: 8 points per CPU core per month. Minimum number of CPU cores: 64 per month.
Per Core Billing can only be used when a Partner is using a VCF Core based environment
Note: vSphere w/Tanzu managed VMs are all VMs in vSphere Supervisor Namespaces* and
include VMs created by vSphere Tanzu service, control plane nodes i.e. master nodes, and
worker nodes of Kubernetes clusters created by vSphere Tanzu Kubernetes Grid service, and
vSphere Pods.
* https://docs.vmware.com/en/VMware-vSphere/7.0/vmware-vsphere-with-kubernetes/GUID-
177C23C4-ED81-4ADD-89A2-61654C18201B.html.
In virtualized or hypervisor (VM) environments, a CPU Core is a single physical computational

unit of the Processor which may be presented as one or more vCPUs.
Contract Tanzu Basic is available only as a 12-month non-cancellable Term License option, and is
covered by a single Term License Software Subscription (TLSS) contract created through the
VMware Commerce Portal (VCP) - see How do I request a new contract creation
(vmware.com). The following contract creation steps require attention:
• Step 1 (Track) – Pick Term Federal or Term Commercial as applicable from the drop
down list
• Step 3 (Plan) – Choose ‘Custom’ contract SKU for 12-month term. Custom contracts
also require DRF/SPF. No required contract level minimum commits (Enter zero).
Service Providers need to submit a license request through the one-off order process – see How
do I request one-off orders.
Tanzu Basic usage requires an independent minimum monthly consumption; Billing starts in the
month of purchase
CLOUD PROVIDER
PRODUCT USAGE GUIDE
Components TKG service in vSphere 7; also referred to as vSphere w/ Tanzu or vSphere Add-on for
Kubernetes
TKG multi-cloud; was referred to as TKG
Reporting Usage Meter 4.4 meters vSphere with Tanzu. If using an earlier version, here are the
instructions to manually meter consumption:
Metering vSphere with Tanzu

vRAM metric: Use vSphere Client or Managed Object Browser to navigate to the Namespace
resource pool in a supervisor host cluster and compute the average billable vRAM of the VMs in
it. Do this for all Namespace resource pools across all vSphere deployments.
Core metric: Compute the number of physical cores across all hosts that are running at least one
vSphere with Tanzu managed VM. Report the aggregate value to Commerce Portal on a
monthly basis.
Metering TKG multi-cloud

Identify all powered-on control plane and worker node VMs that make up all TKG K8s clusters ·
Determine the vRAM/vCPUs configured for each node VM.
For VCF core-based or if hyperthreading is not enabled, core count is vCPU count. Otherwise,
core count is half vCPU count.
This value is number of cores consumed (A)
Compute (A) above for a ESXi host cluster
Find total number of physical cores in this ESXi host cluster (B) including hosts used for HA.
The core count for this ESXi host cluster = MIN (A, B)
Repeat for all ESXi host clusters.
Report aggregate billable vRAM/core count to Commerce Portal monthly
Tanzu Basic does not include vSphere and other products, which must be reported separately.
Management components are metered based on vRAM just like vCenter Server is when
deployed in a VM
Eligibility VMware Tanzu Basic is a restricted product at this time and only qualifying Service Providers
can rent the product from VMware. Contact your local Business Development Manager or
Aggregator for requirements and additional details to use the product through the VMware Cloud
Provider Program
Datasheet https://d1fto35gcfffzn.cloudfront.net/tanzu/VMware-Tanzu-Basic-Solution-Brief.pdf
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware Tanzu Kubernetes Grid Plus (TKG+)
Description VMware Tanzu Kubernetes Grid Plus, informally known as TKG+, is an add-on to Tanzu
Kubernetes Grid. Tanzu Kubernetes Grid Plus provides an extended support matrix of open-
source applications that is larger than the list of applications that Tanzu Kubernetes Grid
provides. If you have Tanzu Kubernetes Grid Plus, the VMware Tanzu Support team can assist
you with setting up this wider range of supported applications. For information about the
additional support that VMware Tanzu Kubernetes Grid Plus provides, see Tanzu Kubernetes
Grid and Tanzu Kubernetes Grid Plus Supported Technology Matrix
(https://kb.vmware.com/s/article/78173).
To learn more about TKG+, visit https://tanzu.vmware.com/kubernetes-grid
Point Value / 24 points per CPU Core per month
Charged Per Minimum number of CPU Cores: 32 per month
In virtualized or hypervisor (VM) environments, a CPU Core is a single physical computational

unit of the Processor which may be presented as one or more vCPUs.
Contract A new, 12-month, non-cancellable rental contract is required which TKG+ usage contributes to,
and requires an independent minimum monthly consumption; Billing starts in the month of
subscription
Components VMware TKG+
Reporting Consumption must be manually metered as follows until Usage Metering is supported
• Find cores consumed
o Identify each control plane and worker node VMs that make up all TKG+ K8s
clusters
o Determine the vCPUs configured for each node VM. Sum the vCPUs configured.
o If hyperthreading is not enabled, number of cores is number of vCPUs. Otherwise,
the number of cores is half the number of vCPUs.
o This value is number of cores consumed (A)
• If deployed on non-vSphere e.g., native AWS, (A) above, is your core count
• If deployed on vSphere,
o Compute (A) above for each ESXi host cluster
o Find total number of cores in this ESXi host cluster (B) including hosts used for
HA
o The core count for this ESXi host cluster = MIN (A, B)
o Repeat for all ESXi host clusters
• Report aggregate core count to Commerce Portal monthly
TKG does not include vSphere and other products, which must be reported separately. TKG
management components are metered based on vRAM just like vCenter Server is when
deployed in a VM
Eligibility VMware TKG+ is a restricted product at this time and only qualifying Service Providers can rent
the product from VMware. Contact your local Business Development Manager or aggregator on
requirements and additional details to use the product through the VMware Cloud Provider
Program
CLOUD PROVIDER
PRODUCT USAGE GUIDE
Datasheet https://pivotalcontent.s3.amazonaws.com/tanzu/VMware-Tanzu-Datasheet.pdf
https://docs.vmware.com/en/VMware-Tanzu-Kubernetes-Grid/index.html
https://docs.vmware.com/en/VMware-Tanzu-Kubernetes-Grid/1.1/vmware-tanzu-kubernetes-
grid-11/GUID-index.html
CLOUD PROVIDER
PRODUCT USAGE GUIDE
THIRD-PARTY SOFTWARE
Third-Party Product Terms
VMware may make products licensed by third parties (“Third-Party Products”) available through the VMware Cloud
Provider Program. The VMware end user license agreement does not apply to Third-Party Products. VMware does
not provide support for Third-Party Products.
Third-Party Products are provided by VMware “AS IS” but may include warranty, support, or indemnification from the
Third- Party Product Provider. VMware hereby disclaims any warranty, support, or indemnification obligations for Third-
Party Products. Use of a Third-Party Product should be reported as if it were a VMware product under the VMware
Cloud Provider Program.
By ordering Third-Party Products from VMware, Service Providers agree that VMware may share their information
(including reported usage) with the Third-Party Product Provider for purposes of providing the Third-Party Product
through VMware Cloud Provider Program.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
Caveonix RiskForesight Solution for VMware Cloud Provider Program
Product Level Min Monthly Volume Point Value / VM* Components

(VMs)
Standard 100 15 RiskForesight™ for VMware Cloud Provider
Program
Extended 1,000 13.5 RiskForesight™ for VMware Cloud Provider
Program
Classic 3,000 12.8 RiskForesight™ for VMware Cloud Provider
Program
Premium 10,000 12.2 RiskForesight™ for VMware Cloud Provider
Program
Global 15,000 11.6 RiskForesight™ for VMware Cloud Provider
Program
Description Caveonix RiskForesight™ is the first multi-tenant Cyber Risk & Compliance Management
platform for the hybrid cloud, enabling Service Providers to offer workload protection services to
their customers. The RiskForesight hybrid cloud workload protection platform (Hybrid CWPP),
has been designed from ground-up to be a multi-tenant solution. It provides proactive workload
protection from risks due to Cyberthreats as well as regulatory Compliance issues.
RiskForesight provides real-time visibility into what is running in the customer’s hybrid cloud.
RiskForesight integrates into the Service Providers cloud orchestration platform based on
VMware Cloud technology stack such as vCD, NSX, vCenter, vRA, vSphere, VMC on AWS, as
well as the hyperscale public clouds. RiskForesight is a ready to deploy solution for Cloud
Service Providers, Managed Service Providers, Managed Security Service Providers, and IT
System Integrators.
Reporting VMware Cloud Provider Program partners need to manually report monthly usage in the
VMware Cloud Provider Program Commerce Portal. Individual Tenant monthly usage data is
made available through the Caveonix RiskForesight product.
Support Sales Support can be reached by Phone- 833.462.2836 or mailto:VCPP_Sales@caveonix.com
Customer Support can be reached by mailto:Support@Caveonix.com
CLOUD PROVIDER
PRODUCT USAGE GUIDE
More Information Caveonix is licensed by VM managed/monitored. Volume discounts are included in the pricing.
Billing is in VCPP points as per the commitment tier SKU in the table above. For example, the
lowest value of 100 VM is 15Pts per VM = a minimum commit of $1500 per month. Any volume
over 100 VM is charged at 15 pts per VM per month, until the next tier is hit or becomes a
cheaper option. Discounts are not available for the points employed to purchase this product
and listed rates do not include international currency rate modification.
Price to partner = Greater of Monthly Min or Actual * Pt/tier * Currency List Price.
1 pt = $1.00 (or VCPP local currency equivalent).
The current order process includes the following stages:
1. Cloud Provider decides on minimum capacity commit level
2. Cloud Provider signs TPP (Third Party Products) online addendum
3. Aggregator issues their own quote to Cloud Provider
4. Aggregator creates Caveonix contract in VCPP Commerce Portal
5. VCAN-Operations validates TPP and approves contract for booking
6. Caveonix contacts and “enables” Cloud Provider – Software, License fulfilment
Professional Services will be contracted directly with and billed by Caveonix.
• https://marketplace.vmware.com/vsx/search/RiskForesight
• https://www.caveonix.com
*Note: Price per point for third-party products VM is different than your contracted VCPP price per point
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware Cloud Director Data Protection Solution
Product Level Minimum Volume Point Value / VM* Components

(VMs)
Standard 100 3.19 Data Protection Suite (DPS)
Extended 500 3.02 Data Protection Suite (DPS)
Classic 2,000 2.84 Data Protection Suite (DPS)
Premium 5,000 2.75 Data Protection Suite (DPS)
Global 10,000 2.66 Data Protection Suite (DPS)
Description VMware Cloud Director Data Protection enables VMware Cloud Provider Partners to offer
backup-as-a-service with self-service recovery to their end-user customers (tenants). Powered
by Dell EMC Data Protection Suite (DPS), it provides high performance backup while minimizing
the cost-to-serve.
The DPS SKU in VCPP includes only the following:
• Avamar Virtual Edition
• Data Protection Search
• Data Protection Advisor
• Data Protection Central
Reporting VMware Cloud Director Data Protection reporting is manual. For additional information on
reporting, please see Appendix B
Support Production Level Support provided directly by Dell EMC
More VMware Cloud Director v9.10 or above is required. Older versions are no longer supported.
Information Backup-as-a-service, when purchased without protection storage can be used in combination
with Data Domain hardware appliances or Data Domain Virtual Edition purchased separately.
Dell Data Protection for VMware Cloud Director is licensed by VM. Volume discounts are
included in the pricing. Billing is in VCPP points as per the commitment tier SKU in the table
above.
For example, the lowest value of 100 VM is 3.19 Pts per VM, which equals a minimum commit of
$319 per month. Any volume over 100 VM is charged the same rate unless a new tier is
committed to. If the VM amount is 100-499, then each VM will be charged with 3.19 points per
VM per month. If customer has 500-1999 VM to be protected, the price is 3.02 points for each
VM per month.
Discounts are not available for the points employed to purchase this product and listed rates do
not include international currency rate modification. Each new tier SKU will require a new Sales
Term Sheet contract (STS) addendum to be agreed.
To learn more about VMware Cloud Director Data Protection visit:

https://www.delltechnologies.com/en-gb/data-protection/vmware-cloud-protection.htm
*Note: Price per point for third party products VM is different to your contracted VCPP price per point
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware Cloud Director Data Domain Virtual Solution
Product Level Minimum Point Value / VM* Components

Volume (VMs)
Standard 100 8.45 Data Protection Suite (DPS) and Data Domain Virtual
Edition (DDVE)
Extended 500 7.98 Data Protection Suite (DPS) and Data Domain Virtual
Edition (DDVE)
Classic 2,000 7.51 Data Protection Suite (DPS) and Data Domain Virtual
Edition (DDVE)
Premium 5,000 7.28 Data Protection Suite (DPS) and Data Domain Virtual
Edition (DDVE)
Global 10,000 7.04 Data Protection Suite (DPS) and Data Domain Virtual
Edition (DDVE)
Description VMware Cloud Director Data Protection enables VMware Cloud Provider Partners to offer
backup-as-a-service with self-service recovery to their end-user customers (tenants). Powered
by Dell EMC Data Protection Suite (DPS) and Data Domain Virtual Edition (DDVE), it provides
high performance backup while minimizing the cost-to-serve.
Support Production Level Support provided directly by Dell EMC
More VMware Cloud Director v9.10 or above is required. Older versions are no longer supported
Information Backup-as-a-service, when purchased without protection storage can be used in combination
with Data Domain hardware appliances or Data Domain Virtual Edition purchased separately.
Dell Data Protection for VMware Cloud Director is licensed by capacity in use. Volume
discounts are included in the pricing. Billing is in VCPP points as per the commitment tier SKU
in the table above.
For example, the lowest value of 100 VM is 8.45Pts per VM, which equals a minimum commit
of $845 per month. Any volume over 100 VM is charged the same rate unless a new tier is
committed to. If customer is in the standard level, which means they have 100-499 VMs to be
protected, each VM will be charged at 8.45 points per month. If customer has 500-1999 to be
protected, they are in the Extended level and each VM will be charged at 7.98 points per
month.
Discounts are not available for the points employed to purchase this product and listed rates do
not include international currency rate modification. Each new tier SKU will require a new Sales
Term Sheet contract (STS) addendum to be agreed.
To learn more about VMware Cloud Director Data Protection visit:

https://www.delltechnologies.com/en-gb/data-protection/vmware-cloud-protection.htm
*Note: Price per point for third-party products VM is different to your contracted VCPP price per point
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VMware Cloud Director Object S torage Extension (with Cloudian Hy perstore)
Product Level Min Monthly Volume (in VCPP Points (per TB/month)
TB)
VCAN-CLD-OBJ-STR-TIER1 200 11.3*
VCAN-CLD-OBJ-STR-TIER2 1,000 8.8*
Description VMware Object Storage for Cloud Director is an integrated storage platform that lets service
providers deploy and manage S3-compatible storage within their services environment.
Powered by Cloudian, the solution leverages in-house, heterogeneous storage media, and
includes native management integration with VMware Cloud Director via the VMware Object
Storage Extension (vOSE). For service providers, this solution supports services such as
Storage-as-a-Service, Backup-as-a-Service, WORM Object Lock security, and software
development. Employing the S3 API, the de facto language of the cloud, this solution enables
high-value storage services across virtually all industry groups.
Reporting VMware Cloud Director Data Protection reporting is manual. To generate the report, Service
Providers will leverage Cloudian’s Smart Support Feature that provides system usage and
status information. Smart Support employs proactive analysis and alerts to help the Cloudian
Support team maximize system uptime and performance.
Service Provider will have to enable Smart Support on Cloudian’s system to be able to report
usage. If enabled, system logs are generated once per day and sent to Cloudian Support.
Communication is one-way only. No additional information may be requested. Data is sent only
via https protocol through port 443. No user object data is either transmitted or accessible via
Smart Support.
Smart Support is configured to communicate only with a specific end point hosted by Cloudian
Support. Users can further limit this by configuring a firewall to permit port 443 communication
only between the Cloudian system and the Cloudian Support.
Cloudian will generate a month-end report based on the data from Smart Support system. This
monthly usage report will then be used for reporting in VCPP Commerce Portal.
During the first billing period the minimum point commitment will be deferred, and Service
Provider will be charged actual usage. The minimum point commitment will be enforced from
the next billing period. The first billing period is defined as the first month the contract becomes
active regardless which day of the month. The grace period allows Service Provider to be billed
for actual usage in the first month, even if the minimum point commitment is not met.
Pricing Price to partner = Greater of Monthly Min or Actual TB * Pt/tier * Currency List Price.
1 pt = $1.00 (or VCPP local currency equivalent).
Support Support services provided by Cloudian are included. Support is not available via VCPP Global
Support Services. Cloudian will supply partners with production level support details
More For Cloudian Cloud Director management integration, VMware Cloud Director v9.5 and above is
Information required. For deployments that do not include VMware Cloud Director, the Cloudian solution
may also be managed via the Cloudian Management Console.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
Object Storage for VMware Cloud Director is licensed by capacity in use. Volume discounts are
included in the pricing. Billing is in VCPP points as per the commitment tier SKU in the table
above. For example, the lowest value of 200TB is 11.3 pts per TB/mo = a minimum commit of
$2,260.00 per month. Any volume over 200TB is charged the same rate unless a new tier is
committed to. Discounts are not available for the points employed to purchase this product and
listed rates do not include international currency rate modification.
(This flow is temporary, subject to change.)

The current order process includes the following stages;
1. Cloud Provider decides on minimum capacity commit level (lowest commit level is
200TBs p/month).
2. Cloud Provider signs TPP (Third Party Products) online addendum
3. Aggregator issues their own quote to Cloud Provider
4. Aggregator creates Cloudian contract in VCPP Commerce Portal
5. VCAN-Services validates TPP and approves contract for booking
6. Cloudian contacts and “enables” Cloud Provider – Software, License fulfilment
To learn more about VMware Cloud Director Object Storage with Cloudian visit:
https://docs.vmware.com/en/VMware-Cloud-Director-Object-Storage-Extension/index.html
https://cloudian.com/vmware/
Take advantage of a 45 day 100TB free trial
https://cloudian.com/free-trial/?utm_source=adwords&utm_campaign=brand-emea
* Product levels listed below are reflective of corresponding volume discounts. No additional discounts are applicable beyond what is
already reflected in SKUs/product levels. For Cloudian contract 1 pt = $1.00 (or VCPP local currency equivalent).
CLOUD PROVIDER
PRODUCT USAGE GUIDE
Appendix A
ADJUSTING REPORTS WITH MANUALLY COLLECTED PRODUCT USAGE DATA
Depending on the products used by Service Providers, monthly reports may need to be manually adjusted to accurately
report all required data.
This appendix explains how to adjust reports to place product usage into the correct bundle or standalone line items.
Two different approaches are used to adjust a monthly report with manually collected data.
• If the product usage will be reported standalone, then a simple count of VMs running the products is required.
The billed GB usage is removed from the bundle reported by vCloud Usage Meter and added to the report as
a new standalone line item.
• However, if the product usage will be reported as part of a bundle, then a more complex process is followed.
The total Memory Allocation for all VMs running the product must be subtracted from the ‘Reported Bundle’ and
added to a bundle that includes the product.
To reduce reporting complexity, rather than retrieving the actual vRAM reserved by each VM running a product, an
Average Billed vRAM value is used as the memory billed for each VM.
A manual adjustment could lead to a future engagement through Partner’s Aggregator/Cloud Provider Manager or
VMware Compliance team to validate the reason for this manual adjustment of existing numbers. General guidance is
that at least all metered products and consumption needs to get reported. Additionally, all VCPP consumed products,
which are not yet supported by Usage Meter need to get reported, as well. If the Usage Meter readings seem incorrect,
Partners should review the configuration of Usage Meter or open a ticket with VMware Support.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
REPORTING FLEX PRICING MODEL
Bundle Translation:
The Flex Pricing Model is reported in the Commerce Portal through Bundle-to-Flex translation. Partners that have
transitioned to the Flex Pricing Model will input their usage on the first page of the monthly report in the bundle format
and the Commerce Portal will translate the bundles to Flex Core and Add-On usage.
Current Bundles In Flex Model
Name Points Equivalent Points Comments
Advanced 7 Core 7 No change
Standard w/ Networking 8 Core + NSX-DC Prof. 7+1=8 No change
Standard w/ Management 8 Core + vROps Ent 7 + 3 = 10 Discount 2 Pt*
Advanced w/ Networking 9 Core + NSX-DC Prof. 7+1=8 Reduced Price
Advanced w/ Management 10 Core + vROps Ent 7 + 3 = 10 No Change
Advanced w/ Networking &

12 Core + vROps Ent + NSX-DC Adv. 7 + 3 + 3 = 13 Discount 1 Pt*
Management
Manually Reporting Flex Add-Ons:

Use of additional Flex Add-Ons can be reported under the standalone section of the monthly report.
• If a partner wishes to report a different add-on, (ex. – NSX DC Enterprise+ instead of NSX DC Advanced
through bundle translation), the partner should report the units from the original bundle as Advanced Bundle
and add the same unit count to the accompanying Add-On.
• If a partner wishes to report usage for an add-on not tied to a previous bundle, the partner needs to calculate
the Unit count associated with the usage and add it to the accompanying SKU in the Flex Add-On Standalone
section of the monthly report.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
STANDALONE REPORTING
Reporting product usage as standalone entries for vRealize Operations

Add new line entries to the monthly report for each standalone product reported (vRealize Operations). For each
product:
1. Determine the count of VMs running the product (See Appendix for details)
2. Add a line item to the monthly usage report as follows: Product Name <IP address of
instance> <Version> <VM count >
Reporting product usage as standalone entries for Virtual SAN

Add a new line entry to the monthly report for Virtual SAN storage usage.
For each product:
1. Determine the Virtual SAN Used storage capacity in GB (See Appendix for details)
2. Add a line item to the monthly usage report as follows: Product Name <Version> <GB >
Reporting product usage as standalone entries for vCloud Availability

Add a new line entry to the monthly report for vCloud Availability usage.
For each product:
1. Determine the vCPU and vStorage used by vCloud Availability (See Appendix for details)
2. Add an additional line item to the monthly usage report for each Organization with VMs protected by vCloud
Availability in the following format:
Organization Name, CountOfProtectedVMs, TotalStorageUsedByVMsInBytes
CLOUD PROVIDER
PRODUCT USAGE GUIDE
REPORTING PRODUCT USAGE USING VMWARE CLOUD PROVIDER PROGRAM BUNDLES*
Manual reporting on VMware Cloud Provider Program bundles is determined by the answer to three questions:
• Is NSX deployed? If so, which edition?
• Is vRealize Operations deployed?
• Is VMware Cloud Director deployed?
Based on the answer to these questions a single line will be added to the monthly report. See the following tables for
more information:
NSX Features Comparison*
CLOUD PROVIDER
PRODUCT USAGE GUIDE
NSX DC SP Features Comparison
1
L2, L3, and NSX Edge integration only. No consumption of security groups.
2
NSX Cloud subscription required for public cloud workloads
✓ Different from NSBU Editions
* NOTE: NSX Cloud is not included in VCPP NSX
CLOUD PROVIDER
PRODUCT USAGE GUIDE
ADJUSTING VCLOUD USAGE METER REPORTS
Completing the steps in this section requires two or three values depending on whether both NSX and vRealize
Operations are deployed.
• A count of VMs running vRealize Operations
• A count of VMs running NSX
• A value that represents the Avg. Billed vRAM.
Refer to Appendix A for instructions on obtaining these values before proceeding.
STEPS TO ADJUST VCLOUD USAGE METER REPORTS
1. Select the products in use and determine the type of bundle to be added to the report.
2. Run the Monthly Usage Report.
3. Read from the report the vCloud Service Provider Bundle - Premier Edition GB value. This is Value A.
4. Determine Value B –
• If only NSX is deployed, multiply the total count of NSX VMs by average billed vRAM to compute
Value B.
• If only vRealize Operations is deployed, multiply the total count of vRealize Operations VMs by
average billed vRAM to compute Value B.
• If both NSX and vRealize Operations are deployed, multiply the larger of the two values by average
billed vRAM to compute Value B.
5. Update the report as follows:
a. Update: vCloud Service Provider Bundle - Premier Edition = A-B
b. Add: vCloud Service Provider Bundle - Bundle Name From Flowchart = B
STEPS TO ADJUST VCLOUD USAGE METER REPORTS FOR MIXED EDITIONS OF NSX
To report mixed editions of NSX you will need to first run your Usage Meter report. The report will indicate the bundle
with the highest level of NSX used. To report multiple editions of NSX you will need to subtract usage for the lower
point bundle from the bundle that is indicated on your Usage Meter report and manually report for the lower bundle.
The sum of the two bundles should equal the amount of usage indicated on the UM report.
For Example: If your Usage Meter report indicates that you used 100 vRAM of the new VMware Cloud Provider
Program Advanced with Networking and Management Bundle and you would like to report usage of both NSX
Enterprise and NSX advanced you would need to do the following:
1. Determine the VMs that are using NSX Advanced Features and the VMs that are using the NSX Enterprise
Features.
2. Deduct the Average vRAM for the VMs using NSX Advanced from the amount of vRAM indicated on the UM
Report for the New Advanced with Networking and Management Bundle. For example, if you are using 50GB
of vRAM of NSX advanced features deduct 50GB of vRAM from the New Advanced with Networking and
Management Bundle.
3. Report the deducted vRAM amount under the new VMware Cloud Provider Program Advanced with
Networking Bundle and report the remainder of the vRAM under the new VMware Cloud Provider Program
Advanced with Networking and Management Bundle. Note the sum of vRAM for the two bundles should
equal the vRAM indicated on your UM report for the New Advanced with Networking and Management
Bundle. In this example you would report 50GB of vRAM to the New Advanced with Networking Bundle and
50GB of vRAM to the New Advanced with Networking and Management Bundle.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
VSAN FEATURE-BASED METERING FOR USAGE METER 3.6.1
vSAN
vSAN Standard +
vSAN vSAN Advanced +
Features/Editions Standard Advanced
Enterprise Add-
On
Enterprise Add-
On
Point for Server Version
0.02 0.03 0.03 0.04
(per GB per Month for Used Capacity)
Point Value for Desktop Version
2 4 3 5
(per Concurrent Connection per Month)
Storage Policy-Based Management ✓ ✓ ✓ ✓
Read/Write SSD Caching ✓ ✓ ✓ ✓
Distributed RAID ✓ ✓ ✓ ✓
vSphere Distributed Switch* ✓ ✓ ✓ ✓
vSAN Snapshots & Clones ✓ ✓ ✓ ✓
Rack Awareness ✓ ✓ ✓ ✓
Replication (5 min RPO) ✓ ✓ ✓ ✓
All-Flash Support ✓ ✓ ✓ ✓
Block Access (iSCSI) ✓ ✓ ✓ ✓
Flash Class Encryption ✓ ✓ ✓ ✓
Deduplication & Compression (All Flash Only) ✓ ✓
or or
Erasure Coding (All Flash Only) ✓ ✓
Stretched Cluster & Nested Fault Domains ✓ ✓
or or
QoS - IOPS Limits ✓ ✓
CLOUD PROVIDER
PRODUCT USAGE GUIDE
Appendix B
CONTRACT & MANUAL METERING DELL DATA PROTECTION FOR VMWARE CLOUD DIRECTOR
Process for contract:

1. Cloud Provider needs to decide on the commit level and point rate as defined in the Product User Guide
2. Cloud Provider or Aggregator makes request for Third Party Product (TPP) Addendum (if not already signed
by partner in past) by emailing partnerconnect@vmware.com (Subject: Request for VCPP TPP:<CP
Name>) in the email please add; Cloud Provider Name, Point of Contact and their email.
3. Aggregator will issue a quote to the Cloud Provider
4. Aggregator creates a new contract for the Dell/EMC Data Protection solution in the VMware Commerce Portal
5. Once contract order is booked EMC will email the Cloud Provider the license and support details.
Process for reporting:

1. Cloud Provider runs the Dell Data Protection metering script in Addendum in Product User Guide, this will
identify the volume of protected VMs
2. Cloud Provider enters usage for contract SKU VCAN-EMC-CUST-C in VMware Commerce Portal per normal
monthly reporting (if the SKU is not available, please contact your aggregator as VMware has not booked the
contract for usage)
3. Cloud Provider contacts Aggregator if you are going to exceed the contracted volume level as a new discount
level could be available if a new tier volume is reach and will require a new contract.
4. Aggregator reviews and submits usage report in VMware Commerce Portal per normal monthly reporting
VMware Cloud Director Data Protection reporting is manual. The number of protected VMs can be queried via REST
API in the following way:
1. Get the list of tenant organizations
GET: /api/org
<OrgList href="https://cncd-av-vm-235-85.ccoe.lab.emc.com/api/org/" >
<Org href="https://cncd-av-vm-235-85.ccoe.lab.emc.com/api/org/a93c9db9-7471-3192-8d09-a8f7eeda85f9"
name="System" />
<Org href="https://cncd-av-vm-235-85.ccoe.lab.emc.com/api/org/c0bd6ecb-c51f-4e81-ab21-f113d4443b31"
name="rita2" />
<Org href="https://cncd-av-vm-235-85.ccoe.lab.emc.com/api/org/c349cae2-ce44-43ab-8306-4279cb134dff"
name="rita1" />
</OrgList>
2. For each tenant organization, get the list of vDCs
GET: /api/admin/org/{{org-id}}
<AdminOrg name="rita1" id="urn:vcloud:org:c349cae2-ce44-43ab-8306-4279cb134dff" href="https://cncd-av-vm-235-
85.ccoe.lab.emc.com/api/admin/org/c349cae2-ce44-43ab-8306-4279cb134dff" >
<Vdcs>
<Vdc href="https://cncd-av-vm-235-85.ccoe.lab.emc.com/api/vdc/6dc11ff9-33fe-4625-93c9-
2af625b19ff6" name="coke-vdc-1" />
<Vdc href="https://cncd-av-vm-235-85.ccoe.lab.emc.com/api/vdc/553daf05-c8b3-4058-a27a-
b18c164dd761" name="pepsi-vdc-2" />
CLOUD PROVIDER
PRODUCT USAGE GUIDE
<Vdc href="https://cncd-av-vm-235-85.ccoe.lab.emc.com/api/vdc/d6837471-b688-4ac9-8cc2-
122ee38451bc" name="vdc33" />
</Vdcs>
</AdminOrg>
3. For each vDC, get the “Protection Overview”
GET: /api/admin/extension/vdc/{{vdc-id}}/protectionOverview
<VdcOverview name="coke-vdc-
1" totalVms="5" totalStorage="82678120448" unprotectedVms="3"unprotectedStorage="65498251264">
<PolicyRef href="https://cncd-av-vm-235-85.ccoe.lab.emc.com/api/admin/extension/vdc/6dc11ff9-33fe-4625-
93c9-2af625b19ff6/BackupPolicy/1647d2d6-eaf5-4a40-a43d-bff6e203d461" name="ondemand-vdc1"
quotaValue="549755813888" quotaUsage="17179869184" protectedVms="2"
protectedStorage="17179869184"/>
</VdcOverview>
The number of protected VMs can be derived at the vDC level by subtracting unprotected VMs from total VMs.
Report the usage into the VMware Cloud Provider Commerce Portal.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
MANUAL METERING WITH VREALIZE OPERATIONS REPORTS
Metering Configuration
Metering requires the use of super metrics and a report to perform the necessary calculations. The steps in this section
show how to import preconfigured super metrics and reports to automate metering and reporting.
1. Import all super metric configuration files defined in Appendix C: Super Metric Definitions.
2. Set the Object Type for each super metric as shown in the following table.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
3. Enable super metrics in the policy editor for highlighted object types as shown in the following figure.
4. Navigate to Dashboards / Reports.

5. Import the report template defined in Appendix C: Report Template.
Reporting Configuration
Reports can be scheduled within vRealize Operations to automate the reporting process. The following steps show
how to send the reports through email on a scheduled basis:
1. Navigate to vSphere World Object.

2. Select the Reports tab.
3. Select the VCPP Virtual License Count report.
4. Click Schedule report.
5. Configure the schedule to send email monthly.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
*Note
While this illustrates sending a global report, the same process applies to reporting for Tenant usage. Instead of
selecting vSphere World Object, select the object that represents a Tenant when scheduling the report.
References:
CLOUD PROVIDER
PRODUCT USAGE GUIDE
CREATING A REPORT IN VREALIZE OPERATIONS MANAGER
1. Log in to vRealize Operations Manager.

2. Set the time period for storing deleted object data to 30 days.
a. In the Home page, click Administration in the left pane.
b. In the left pane, click Global Settings, then click the Edit Global Settings icon at the top of the Global
Settings page.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
c. In the Edit Global Settings page, change the value of the Deleted Objects field from 360 hours to 720
hours, then click OK.
3. Create a new View to obtain the list of VMs managed by vRealize Operations.
a. In the left pane, click Home to go to the vRealize Operations Manager Home page.
b. In the left pane, click Environment.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
c. Click vSphere Hosts and Clusters under Inventory Trees.
d. Expand vSphere World and select the vCenter Server for which you want to create the report.
Note: You must create a report for every vCenter Server under vRealize Operations management.
e. Click the Details tab, then click the Create View icon at the top of the Views page.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
f. In the New View page, enter a unique name for the View.
g. Click Presentation at the bottom of the New View page, then click List.
h. Under Configuration, you can modify the number of items displayed per page.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
i. Click Subjects and type Virtual Machine in the text field. From the drop-down list that appears, select
Virtual Machine.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
j. Click Data, then click the Metrics drop-down list and select Properties.
Note: In vRealize Operations 6.0, this step is different. Instead of clicking the Metrics drop-down list, you need to click
the folder icon under the Select data for field. The search box appears. Then proceed to the next step.
k. In the search box next to Properties, type Name, then press Enter.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
l. Expand the Configuration menu and drag the Name object into the Data window on the right.
The Data window displays Configuration|Name when the Name object has been added successfully.
m. Click the Time Settings tab and change the Relative Date Range field from 7 days to 30 days.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
Note: In vRealize Operations 6.0, this step is different. Instead of clicking the Time Settings tab, you set the time
range for the View in the Show data for last <number> field. This field appears just above the tabs.
n. Click the Summary tab, then click the icon. You do not need to modify any of the fields that appear.
o. Click Save.
The View is displayed. From the list of VMs in the View, count only those VMs that are managed by
vRealize Operations. Do not use the total number of VMs in the list as it may include other VMs.
4. Run the View at any time from the Details tab of the Environment – vSphere Hosts & Clusters - vCenter page
by clicking the View name. From the list of VMs that is displayed, count only those VMs that are managed by
vRealize Operations.
The VM count value is used when manually adjusting monthly reports for bundles or standalone use.
Refer to Appendix A. for information on adjusting monthly reports.
CLOUD PROVIDER
PRODUCT USAGE GUIDE
MANUALLY COLLECTING USAGE DATA FOR VSAN
The following process shows what vSAN usage API and property values should be used as well as how to cross-check
this usage property against the vCenter UI for manual reporting or for reconciliation purposes.
CASE 1: vSAN cluster with deduplication

API and Collection Sample
API and Collection Sample from the UM Appliance
Property
queryClusterData Collection_col_208_meter.json:{"$schema":"vsan-usage-v1","productId":2,"moref":"domain-
EfficiencyCapacity c1007","vsanFeatures":["BASE","DEDUPLICATION"],"usedCapacityBytes":23034494976,"e
State API; dition":"vsan.enterprisePlus.cpuPackageCoreLimited","clusterId":"domain-
c1007","licenseName":"vSAN Enterprise
getPhysicalCapaci Plus","type":"ClusterComputeResource","productName":"VMware
tyUsed Property VSAN","licenseKey":"N42J2-8J055-089N1-0V3U6-
1MGL2","productVersion":"7.0","clusterName":"KF\/a4nnwdzL1","isEvaluationLicense":true,"
time":1602782696836,"category":"VcAddon_VSAN_Collector","collectionId":208,"productTy
pe":"vCenter","vcId":2}
How to check usage against vCenter UI and verify with Cluster History Report
In the above collection sample, the usedCapacityBytes 23034494976 Bytes = usedCapacityinGB 21.45254 GB
Using the vCenter UI, click on the cluster name on the left hand side menu, then click vSAN Monitor Tab → click on
Capacity Section as shown in the vCenter screenshot below.
To calculate the metered usage capacity from the vCenter UI for this case (cluster with deduplication feature) do the
following:
Metered Usage Capacity (in GB) = Capacity Overview:Used GB - Usage Breakdown before Deduplication and
Compression:Deduplication and Compression Overhead
21.45 GB = 46.85 GB - 25.40 GB
In the cluster history report, you will see this usage value in MB (instead of GB) i.e. 21.45 GB will show up as
21967.406 MB (i.e. 23034494976/(1024 * 1024))
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Note: vCenter UI usage value in GB is rounded off values. Whereas in the UM Appliance collection, you will see the
value in Bytes and precise (not rounded).
CASE 2: vSAN cluster without deduplication
API and Collection Sample

API and Collection Sample from the UM Appliance
Property
vsanQuerySp Collection_col_211_meter.json:{"$schema":"vsan-usage-v1","productId":3,"moref":"domain-
aceUsage c1010","vsanFeatures":["BASE","STRETCHED_CLUSTER"],"usedCapacityBytes":2776629248,"
API; edition":"vsan.enterprisePlus.cpuPackageCoreLimited","clusterId":"domain-
c1010","licenseName":"vSAN Enterprise
getSpaceOve Plus","type":"ClusterComputeResource","productName":"VMware VSAN","licenseKey":"N42J2-
rview.getUsed 8J055-089N1-0V3U6-
B Property 1MGL2","productVersion":"7.0","clusterName":"lh75S9ULIiYV","isEvaluationLicense":true,"time":
1602782698388,"category":"VcAddon_VSAN_Collector","collectionId":211,"productType":"vCent
er","vcId":3}
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How to check usage against vCenter UI and Cluster History Report
In the above collection sample with NO DEDUPLICATION, the usedCapacityBytes 2776629248 Bytes =
usedCapacityinGB 2.5859375 GB
Using the vCenter UI, click on the cluster name on the left hand side menu, then click vSAN Monitor Tab → click on
Capacity Section as shown in the vCenter screenshot below,
To calculate the metered usage capacity from the vCenter UI for this case (cluster without deduplication feature) do
the following:
Metered Usage Capacity (in GB) = Capacity Overview:Used GB - (SUM of all System Overheads from Usage
Breakdown:System Usage breakdown)
2.5859 (rounded to 2.59) GB = 19.80 GB - (16.34 GB + 900.19 MB)
In the cluster history report, you will see this usage value in MB (instead of GB) i.e. 2.5859 GB will show up as 2648
MB (i.e. 2776629248/(1024 * 1024))
Refer to Appendix A. for information on adjusting monthly reports.
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MANUALLY COLLECTING USAGE DATA FOR NSX
To collect NSX usage data, determine the number of VMs in your vCenter Server instance that use NSX.
Collecting this information involves the following tasks:
• Determine the hosts that have NSX installed.
• Export a list of all the VMs in the vCenter Server.
• From the list, count the number of VMs on each host that has NSX installed.
Collect NSX Usage Data
1. Use a browser to log into the vSphere Web Client.

2. In the Home page of the vSphere Web Client, click the Networking & Security icon.
3. In the Navigator pane on the left, under Networking & Security, click Installation, then select the Host
Preparation tab.
4. Make a note of the hosts that have NSX installed.

5. In the Navigator pane, click Home to return to the vSphere Web Client Home page.
6. In the Navigator pane, click vCenter Inventory Lists, then click Virtual Machines.
All the virtual machines in your vCenter Server instance are listed.
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7. Click the Export List icon at the bottom-right of the page to export the list of VMs.
8. In the Export List Contents pop-up window, select the following items:
• Name
• State
• Host
9. Click Generate CSV Report.

10. Sort the report by host name and count the number of VMs on each host that has NSX installed.
The total number of VMs running NSX is used while manually adjusting monthly reports for bundles or standalone
product usage. Refer to Appendix A. for information on adjusting monthly reports.
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HORIZON UNIVERSAL LICENSES
As per the recent changes to the Product Guide (see below), customers are allowed to use Horizon Universal (or
Horizon Subscription) Licenses to license Horizon in a Public Cloud. They cannot bring the
vSphere/vCenter/vSAN/NSX licenses to a VCPP provider (or any public cloud provider) datacenter, thus they can use
HUL/HSL to license Horizon, but the Cloud Provider must bring the SDDC licensing.
• While the customer is allowed to do so, it does not compel the Cloud Provider/VCPP partner to allow it. To
avoid loss of revenue, the partner may still require the customer to acquire the licenses from them (either via
Desktop MSP or using their VCPP Horizon bundles).
• If a partner does not want to have any responsibility for the Horizon environment, they may choose to allow
the customer to bring their own Horizon license via HUL/HSL, but SDDC licenses would still be required from
the CSP for the underlying infrastructure. In this case, the customer would own everything about the Horizon
environment above the SDDC, including the support relationship with VMware.
Here are the specific recent changes in the Product Guide, which is located at
https://www.vmware.com/download/eula/product-guides.html that apply to General Licensing
1. VMware has updated the Product Guide to preclude end users from bringing vSphere, vSAN, NSX and
SDDC Manager to Public Cloud.
“Public Cloud Provider” means a service provider or public cloud compute provider that provides Public
Cloud Services to its end customers.
2. Restrictions on Use with Public Cloud Services. Customer must not allow Third Party Agents to access,
deploy, use, or operate the Software on Public Cloud Services.
“Public Cloud Services” means computing infrastructure and platform services (such as compute resources,
storage capabilities, databases or virtual machines and other computing infrastructure and platforms services)
that a third party makes available for rent to customers and makes accessible via the public internet.
3. All EUC products with the exception of HUL are restricted from a BYOL perspective.
4. Public Cloud Infrastructure Customer must not use or install the Software on Public Cloud Infrastructure.
“Public Cloud Infrastructure” means infrastructure computing services whereby the provider makes
necessary resources, such as hardware, software, and other supporting infrastructure available for rent to
customers (whether accessible by customers or not), and on which customers may install applications
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Appendix C
VREALIZE OPERATIONS SUPER METRIC DEFINITIONS
VCPP EPOps Agent in VM Count

Save this code as sm_VCPP EPOps Agent in VM Count.json.
{
"390c24b2-154e-455e-be78-799bfb8607fa": {
"resourceKinds": [
{
"resourceKindKey": "EP Ops Agent",
"adapterKindKey": "EP Ops Adapter"
}
],
"name": "VCPP EPOps Agent in VM Count",
"formula": "count(${adaptertype=VMWARE, objecttype=VirtualMachine, metric=badge|
health, depth=-2})",
"description": ""
}
}
VCPP EPOps Agent Physical Count

Save this code as sm_VCPP EPOps Agent Physical Count.json.
{
"d68f866b-804e-41de-8d61-b97fbc22c9ae": {
"resourceKinds": [
{
"resourceKindKey": "Operating Systems World",
}
],
"name": "VCPP EPOps Agent Physical Count",
"formula": "${this, metric=Super Metric|sm_70c1ae5d-1fdf-49d6-9e50-94878931ab57} -
sum(${adaptertype=EP Ops Adapter, objecttype=EP Ops Agent, metric=Super Metric|
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sm_390c24b2-154e-455e-be78-799bfb8607fa, depth=100})",
"description": ""
}
}
VCPP EPOps Agent Count

Save this code as sm_VCPP EPOps Agent Count.json.
{
"70c1ae5d-1fdf-49d6-9e50-94878931ab57": {
"resourceKinds": [
{
"resourceKindKey": "Operating Systems World",
}
],
"name": "VCPP EPOps Agent Count",
"formula": "count(${adaptertype=EP Ops Adapter, objecttype=EP Ops Agent,
metric=AVAILABILITY|ResourceAvailability, depth=100})",
"description": ""
}
}
VCPP Monitored OSI Count

Save this code as sm_VCPP Monitored OSI Count.json.
{
"ea33ba48-3a9d-4be3-9c98-e227e102c4b2": {
"resourceKinds": [
{
"resourceKindKey": "VMware Adapter Instance",
"adapterKindKey": "VMWARE"
},
{
"resourceKindKey": "vSphere World",
}
],
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"name": "VCPP Monitored OSI Count",
"formula": "(${this, metric=Super Metric|sm_8a7bd06e-ae7a-4b8a-83d8-691be8976eb5}
> 0) ? (${this, metric=Super Metric|sm_8a7bd06e-ae7a-4b8a-83d8-691be8976eb5}) : ($
{this, metric=summary|total_number_hosts})",
"description": ""
}
}
VCPP Monitored VM Count

Save this code as VCPP Virtual License Counts.xml.
{
"8a7bd06e-ae7a-4b8a-83d8-691be8976eb5": {
"resourceKinds": [
{
"resourceKindKey": "VMware Adapter Instance",
},
{
"resourceKindKey": "vSphere World",
}
],
"name": "VCPP Monitored VM Count",
"formula": "count(${adaptertype=VMWARE, objecttype=VirtualMachine, metric=sys|
poweredOn, depth=100, where=\"==1\"})",
"description": ""
}
}
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VREALIZE OPERATIONS REPORT TEMPLATE
VCPP Virtual License Counts

Save this code as VCPP Virtual License Counts.xml.
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>

<Content>
<Views>
<ViewDef id="0ae95462-fc46-4d04-b13a-a10b1fff21ef">
<Title>VCPP Virtual License Counts</Title>
<Description/>
<SubjectType adapterKind="VMWARE" resourceKind="vSphere World"
type="descendant"/>
type="self"/>
<Usage>dashboard</Usage>
<Usage>report</Usage>
<Usage>details</Usage>
<Usage>content</Usage>
<Controls>
<Control id="time-interval-selector_id_26" type="time-interval-
selector" visible="false">
<Property name="advancedTimeMode" value="false"/>
<Property name="unit" value="YEARS"/>
<Property name="count" value="1"/>
</Control>
<Control id="attributes-selector_id_27" type="attributes-selector"
visible="false">
<Property name="attributeInfos">
<List>
<Item>
<Value>
<Property name="objectType" value="RESOURCE"/>
<Property name="attributeKey" value="Interval Breakdown"/>
<Property name="id" value="extModel1219-1"/>
<Property name="rollUpCount" value="0"/>
<Property name="isTimeSegment" value="true"/>
<Property name="breakdownBy" value="MONTHS"/>
<Property name="startingOnUnit" value="WEEKS"/>
<Property name="startingOnCount" value="1"/>
<Property name="displayName" value="Month"/>
</Value>
</Item>
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<Item>
<Value>
<Property name="objectType" value="RESOURCE"/>
<Property name="attributeKey" value="Super Metric|sm_ea33ba48-3a9d-4be3-9c98-
e227e102c4b2"/>
<Property name="id" value="extModel1219-2"/>
<Property name="isStringAttribute" value="false"/>
<Property name="adapterKind" value="VMWARE"/>
<Property name="resourceKind" value="vSphere World"/>
<Property name="rollUpType" value="NONE"/>
<Property name="rollUpCount" value="0"/>
<Property name="transformations">
<List>
<Item value="AVG"/>
</List>
</Property>
<Property name="isProperty" value="false"/>
<Property name="displayName" value="Average OSI"/>
</Value>
</Item>
</List>
</Property>
</Control>
<Control id="pagination-control_id_28" type="pagination-control"
visible="true">
<Property name="start" value="0"/>
<Property name="size" value="50"/>
</Control>
</Controls>
<DataProviders>
<DataProvider dataType="list-view" id="list-view_id_25"/>
</DataProviders>
<Presentation type="list"/>
</ViewDef>
</Views>
<Reports>
<ReportDef id="49d16c84-d1bf-4057-b209-e2d4145b3a33">
<Title>VCPP Virtual License Counts</Title>
<Description/>
type="descendant"/>
type="self"/>
<Sections>
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<Section>
<ContentType>CoverPage</ContentType>
<ContentKey>COVER_PAGE</ContentKey>
</Section>
<Section>
<ContentType>View</ContentType>
<ContentKey>0ae95462-fc46-4d04-b13a-a10b1fff21ef</ContentKey>
<ContentOrientation>Portrait</ContentOrientation>
</Section>
</Sections>
<Settings>
<ShowPageFooter>false</ShowPageFooter>
<OutputFormat>pdf</OutputFormat>
<OutputFormat>csv</OutputFormat>
</Settings>
</ReportDef>
</Reports>
</Content>
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Cloud restrictions would apply if they were to take it to a 3 rd party cloud.7
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Table of Contents ............................................................................................................................................................. 2

Sign up for VMware Security Advisories

vCloud Usage Meter collects the following information:

vCloud Usage Meter Billing vRAM Calculation

How Information is sent to Aggregators for Billing Purposes

Information that is Available in the Reports

Service Providers also have the ability to filter reports as follows:

UM 3.6.1 with Hot Patch 5

VMware vCenter Server / vSphere ✓ ✓

VMware Cloud Foundation (Core Based Pricing) ✓

VMware Site Recovery Manager ✓ ✓

VMware vRealize Automation ✓ ✓

VMware Tanzu Basic ✓

Flex Model Core*

VMware Cloud Director

vRealize Operations Chargeback

Networking NSX Data Center SP Base

vSphere Enterprise Plus

Support Production Level Support

VMware vRealize Operations Standard 1.00

VMware vRealize Operations Advanced 1.75

VMware vRealize Operations Enterprise 1 3.00

VMware vRealize Automation Advanced 1.75

VMware vRealize Automation Enterprise 2.75

VMware vRealize Network Insight Advanced 0.75

VMware vRealize Suite Standard 2.00

VMware vRealize Suite Advanced 3.50

VMware vRealize Suite Enterprise 4.25

VMware NSX DC SP Professional 1 1.00

VMware NSX DC SP Advanced 1 3.00

VMware NSX DC SP Enterprise Plus 4.50

VMware SDDC Manager 1.00

VMware HCX for Cloud Providers 2 2.00

VMware Cloud Provider Program Service Provider Current Bundles*

VMware vCloud SP Advanced Bundle* 7

VMware vCloud SP Standard Bundle w/

VMware App Volumes Advanced 7 Concurrent Connection

VMware App Volumes Enterprise 9 Concurrent Connection

VMware Horizon DaaS - VDI Edition 16 Created Desktop

VMware Horizon Standard 12 Concurrent Connection

VMware Horizon Advanced 19 Concurrent Connection

VMware Horizon Enterprise 28 Concurrent Connection

VMware Horizon for Linux 7 Concurrent Connection

VMware Horizon Apps Standard 11 Concurrent Connection

VMware Horizon Apps Advanced 18 Concurrent Connection

VMware ThinApp Client 2 ThinApp Client

VMware ThinApp Packager 1 ThinApp Packager

VMware Dynamic Environment Manager 2 Named User

VMware vSAN Standard for Desktop 2 Concurrent Connection

VMware vSAN Advanced for Desktop 4 Concurrent Connection

VMware vSAN Enterprise Add-on for Desktop 1 Concurrent Connection

VMware NSX Data Center Advanced for Desktop 5 Concurrent Connection

8 CPU Core per month

Caveonix RiskForesight Extended 13.5 VM***

Caveonix RiskForesight Classic 12.8 VM***

Caveonix RiskForesight Premium 12.2 VM***

Caveonix RiskForesight Global 11.6 VM***

VMware Cloud Director Data Protection Suite Standard 8.87 VM***

VMware Cloud Director Data Protection Suite Extended 3.46 VM***

VMware Cloud Director Data Protection Suite Classic 3.28 VM***

VMware Cloud Director Data Protection Suite Premium 3.02 VM***