Citrix Service Provider Licensing Guide

Citrix Service Provider Licensing Guide

Version 13.0
Date 6 Mar 2015
Contents
The Citrix Service Provider Program ...........................................................................................................................3
Citrix Licenses for Citrix Service Providers..................................................................................................................3
Processing Your Initial Stocking Order .......................................................................................................................4
Receiving Your Licenses ..............................................................................................................................................5
Installing Your Licenses...............................................................................................................................................5
Configuring XenApp 6.5 for Premium and Base .........................................................................................................5
Configuring XenDesktop for Premium........................................................................................................................8
Configuring XenDesktop for Base ...............................................................................................................................8
Technical Support .......................................................................................................................................................8
Contact a Citrix Customer Service Center ..................................................................................................................9
Technical Resources and Documentation ..................................................................................................................9
Reporting Usage to Your Citrix Service Provider Distributor......................................................................................9
Citrix Usage Collector .............................................................................................................................................. 10
Stay Informed About the Citrix Service Provider Program ...................................................................................... 11
Additional Questions about the Citrix Service Provider Program ........................................................................... 11
Usage Based License Model Appendix .................................................................................................................... 14
Stocking SKU Appendix:........................................................................................................................................... 15
The Citrix Service Provider Program
Welcome to the Citrix Service Provider Program, we’re very happy to have you on board as a valued Citrix partner
and will work with you to build your business delivering hosted services to your clients. This document introduces
you to the Citrix Service Provider Program and outlines the process for acquiring and configuring Citrix product
licenses in your hosting environment. To familiarize yourself with the program we recommend that you review
the Frequently Asked Questions and Citrix Service Provider Program Guide available at www.citrix.com/csp.

Important Notes regarding Citrix Service Provider licensing:

 Technical specifications for Citrix products are located at www.citrix.com/products
 End User Licensing Agreements are located at www.citrix.com/eula
 All Citrix Service Provider licenses under XenApp, XenDesktop, and VDI-in-a-Box must be set up and
reported as User licenses by setting licenses up as User/Device (this requires XenApp 6.5 or XenDesktop
5.6 or newer versions). Concurrent and perpetual license models are not supported within the Citrix
Service Provider Program.

 Software updates (Subscription Advantage) are included in Citrix Service Provider licenses, so all new
versions are always available to Citrix Service Provider partners upon release. Latest versions can always
be downloaded from http://www.citrix.com/downloads.html

 Citrix Service Provider business and technical resources are available in the Citrix Service Provider Center
of Excellence located at www.citrix.com/csptoolkit using your partner login.

 XenDesktop and XenApp licenses must be used in conjunction with the Citrix Usage Collector which will
enable partners to track and report on user/device licenses. For more details, see the Citrix Service
Provider Center of Excellence partner onboarding section.

 Citrix Workspace Suite, unlike XenDesktop and XenApp, is paid for based on a provisioned model, once a
license is provisioned to a user then payment is due and continues until the license is de-provisioned.

 The Citrix Service Provider Premium Edition also includes the use of additional technologies like App
Orchestration, and Hosted Server VDI – software developed specifically for service providers.

 The Citrix Service Provider program supports the current version of products as well as previous versions
(n-1). All testing and support under the Citrix Service Provider Reference Architecture is based on this n-1
licensing assumption. For Citrix product lifecycle information, visit
http://www.citrix.com/support/product-lifecycle/product-matrix.html

Citrix Licenses for Citrix Service Providers

At this point you have engaged with your local Citrix Service Provider Distributor, completed your application and
signed your agreement. The next step will be to provide your Citrix Service Provider Distributor with a zero dollar
purchase order (also referred to as a stocking order). This order communicates which levels of the program you
plan to use (Base, Premium, VDI Base) and allows Citrix to provide your licenses.

Under the Citrix Service Provider program you have the choice of using the Citrix Premium level, Base level or a
combination of the two for subscriber licenses. Both levels will deliver 1,000 licenses. If you need more than 1,000
licenses to start or at any time thereafter, you may process another stocking order to receive additional licenses.

Purchase order choices are:

  Premium: XenDesktop Platinum, XenApp Platinum and VDI-in-a-Box (Premium is equivalent to
XenDesktop and XenApp Platinum Editions, see link)
 XenApp Base: XenApp Advanced edition (Base is equivalent to XenApp Advanced, see link)
 VDI Base: VDI-in-a-Box and XenDesktop VDI edition

A comparison of Base features versus Platinum features is below:

Many Citrix Service Providers choose to expand their hosted offerings with additional Citrix technologies.
Currently Citrix Service Providers can also offer these Citrix technologies:
 Citrix Workspace Suite
 NetScaler VPX (available in several bandwidth and version options)
 Branch Repeater VPX (available in several bandwidth and version options)
 NetScaler Access Gateway VPX
 NetScaler Cloud Bridge
 CloudPortal Services Manager
 Desktop Player for Mac
 XenMobile (with ShareFile)

Visit citrix.com for full details of how each can benefit your service provider business.

Stocking SKUs and reporting SKUs for these additional Citrix technologies will be provided to you by your Citrix
Service Provider Distributor.

Processing Your Initial Stocking Order

Once approved as a Citrix Service Provider, your Citrix Service Provider Distributor will request a zero dollar
stocking order addressed to Citrix Systems in the following format:
Purchase Order Number
 Sold to Service Provider, Name and Address
 Ship to Service Provider, Name and Address
 Contact Email Address, and Phone Number
 Organization ID # to be provided by Citrix

Stocking SKUs and deliverables are included in the Stocking SKU Appendix at the end of the document.
Receiving Your Licenses
After processing your stocking order you will receive an email advising you that a Citrix Partner Central account
has been set up for you as a new Citrix Service Provider. You will also receive a separate email regarding your
licenses. The license email will advise you to log into Citrix Partner Central where these licenses will be populated
in the Manage Licenses section under the Licensing and Renewals.

The process for applying licenses to the systems can be found at:
http://www.citrix.com/lang/English/lp/lp_2305122.asp

Standard licensing information is at:

http://www.citrix.com/buy/licensing/resources.html.

Installing Your Licenses

Deploy a Citrix license server in your hosting environment and install the licenses provided by your Citrix
distributor. Guidance for downloading, installing and configuring Citrix license servers is documented on
licensing section of Citrix eDocs.

Please Note: All Citrix Service Provider licenses under XenApp, XenDesktop, and VDI-in-a-Box must be configured
as User/Device licenses. A concurrent licensing model is not supported within the program.

Configuring XenApp 6.5 for Premium and Base

During XenApp 6.5 installation, select the product edition you’re planning to utilize. Premium and base level map
to XenApp 6.5 product edition as follows:
 Premium – Configure as XenApp Platinum edition
 Base – Configure as XenApp Advanced edition
When using Citrix Service Provider licenses, set the licensing model to be usage-based by selecting
the “XenDesktop user/device” licensing mode (as seen below).Policy-Based Configuration

You also have the option to configure the licensing model, post farm configuration, by setting appropriate XenApp
Policies. Below are a screen shots outlining the exact settings for a usage-based model licensing, and individual
settings for product edition.
Configuring XenDesktop for Premium
The Citrix Service Provider Premium licenses uses XenDesktop configured for the Platinum edition. This
configuration is done using XenDesktop studio. User/Device licensing model is required.

Configuring XenDesktop for Base

The XenDesktop product requires a custom licensing configuration (XenDesktop Advanced) when being used with
the Base level Citrix Service Provider license. XenDesktop Advanced Edition is a custom configuration of
XenDesktop that only enables XenApp Base functionality.

http://support.citrix.com/article/CTX139752

Technical Support
Citrix Service Provider Partners reporting over $300.00 (US dollars) per each month during a full quarter will be
enabled with unlimited 24X7 Citrix Technical Support. When qualifying, a Citrix Service Provider will be notified by
their distributor.

For new partners and those reporting less than $300.00 (US dollars) per month, Citrix Technical Support is
available for purchase through your Citrix Service Provider Distributor. The following support agreement is
available specifically for Citrix Service Providers:
  Citrix Service Provider Support SKU: 4001631
 Support details: five (5) incidents
 Coverage: 24X7
 Price: $2550.00 (USD) for annual contract

Contact a Citrix Customer Service Center

Use this information to contact Citrix Support: http://www.citrix.com/mysupport

Technical Resources and Documentation

Find resources in the Citrix Service Provider Center of Excellence at: www.citrix.com/csptoolkit

The Citrix Service Provider Center of Excellence includes sub-sections covering:

 Joining program
 Getting started and on boarding
 Technical information
 Market Research
 Business Planning
 Marketing
 Sales

Reporting Usage to Your Citrix Service Provider Distributor

As outlined in the Program Guide, as a Citrix Service Provider you have a sixty (60) day grace period before you
begin reporting to your Citrix Service Provider Distributor; this provides time for you to set up your environment
and begin signing customers. Once a customer is billed utilizing Citrix software you must begin reporting and
paying for usage.
You also have the ability to provide customers with a thirty (30) day evaluation before you begin billing them; this
will only apply to customers that are not paying you for your services, once the customer begins paying it is no
longer an evaluation. All evaluations must be reported to your Citrix Service Provider Distributor.

On day 10 of each month you must report usage and evaluations to your Citrix Service Provider Distributor as well
as providing a purchase order for the usage. If you have utilized your 60 day grace period and have not yet begun
billing any customers, you must report zero usage to your Citrix Service Provider Distributor. Once you have
completed your grace period, if you report two months of zero usage, Citrix reserves the right to terminate you
from the program.

The Citrix Service Provider Reporting template, available from your Citrix Service Provider Distributor, must be
entirely completed for all customers being billed for services or provided evaluations.

Single customers with more than 500 users reporting must be identified including name and full address including
postal code and country. This customer information will remain confidential within the program and will only be
used for accurately compensating Citrix sales teams. If a customer explicitly requests to remain anonymous, then
you can provide an anonymous identifier for the customer, with the understanding that you will maintain a file
identifying these customers in case an audit is performed. In all cases the customer information must still include
address, postal code and country.

Your Citrix Service Provider Distributor will provide guidance on when you should provide a purchase order for
your usage and will be responsible for all credit and billing issues.

Read these useful tools for Citrix Service Provider reporting:

- Blog: Practical License Usage Reporting for Citrix Service Providers
- Blog: Practical Licensing for Citrix Service Providers
- White paper: License Usage and Metering Reporting using EdgeSight (Premium users)
- Video: How to Report with EdgeSight (Premium users)
- Video: Using EdgeSight with the Citrix Service Provider Program
- White paper: Guide to Using the Citrix Service Provider Licensing Tool (Premium or Base users)

For partners using the Citrix Service Provider Base SKU please review the Using the Citrix Service Provider
Licensing Tool technical guide at www.citrix.com/csptoolkit.

Citrix Usage Collector

The Citrix Usage Collector helps Citrix Service Providers automate the reporting of XenApp and XenDesktop
license usage in their environment. The Usage Collector simplifies and streamlines the process of collecting and
tabulating license usage data that gets reported back to Citrix Distributors.

The Citrix Usage Collector eliminates manual steps involved in collecting license usage across multiple
environments and licensing servers – saving time in reporting. Built in reports are available to view current usage
and forecast cost. Views over configurable time periods are available to understand growth trends and gauge
popularity of demos, customer trials and pre-sales activity.

Using license exceptions, you may identify and manage users on customer trials and those that support service
provider activities such as solution validation, proof-of-concept deployments and technology demonstrations to
ensure these activities come at no cost to service providers.
Important notes on the Citrix Usage Collector:
 Product licensing must be configured as user/device licensing using licenses acquired through the Citrix
Service Provider program. Configuring products for concurrent licensing is not supported as part of the
Citrix Service Provider program. Concurrent license usage will not be collected, viewable or reported
using the Citrix Usage Collector.

 Product versions XenApp 6.5, XenDesktop 5.6 and newer support the user/device licensing model used by
the Citrix Service Provider program and the Citrix Usage Collector. Older versions of XenApp and
XenDesktop do not support user/device licensing and thus the Citrix Usage Collector cannot be used to
collect license usage for those deployments.

 The Citrix Usage Collector scans collection points (license servers) for license usage information daily at
midnight and uploads license usage data to Citrix at a random interval each day. License usage data
uploaded to Citrix has been stripped of user identifying properties such as usernames. Service providers
using the Citrix Usage Collector are still required to submit license use reports through their Citrix
Distributor.

 Download the Citrix Usage Collector from Citrix.com.

Please note: In order to see the Citrix Usage Collector as a download you must be logged in using Citrix
Service Provider-enabled credentials on Citrix.com.

 View Citrix eDocs documentation on the Citrix Usage Collector.

Please note: In a multi-tenant service provider environment it’s recommended to disable domain name
truncation on your license server. Details on this setting are found in the eDocs documentation.

Stay Informed About the Citrix Service Provider Program

For ongoing updates to the Citrix Service Provider Program please:
 Subscribe to the Citrix Service Provider Newsletter by opting in at csp@citrix.com

 Join active discussions in the Citrix Service Provider LinkedIn Group.

http://www.linkedin.com/groups?gid=2180716&trk=myg_ugrp_ovr

 Follow the Citrix Service Provider blogs.

http://blogs.citrix.com/tag/csp/

 Stay up to date Citrix Service Provider Program Team news on Twitter.

www.twitter.com/citrixcsp

Additional Questions about the Citrix Service Provider Program

Additional questions not addressed in this licensing guide may be answered in the Citrix Service Provider
Frequently Asked Questions on www.citrix.com/csp

Licensing questions can be also be answered by Citrix Service Provider distributors.

Please also contact the Citrix Service Provider Program team at csp@citrix.com – note this email alias has a
prompt response from program team members in each geographic region around the world. Your questions will
be addressed.
Marketing SKU Description Quantity Component Description
1000 XenServer Platinum Edition for Service Providers
1000 Access Gateway Universal for Service Providers License
Citrix Premium for 1000 Repeater Client for Service Providers License
EW3Z0000430 Service Providers 1000 XenApp Premium for Service Providers License
Stocking Order 1000 XenDesktop Premium for Service Providers License
VDI-in-a-Box Concurrent User License for Service
1000
Providers
Citrix Base for
MW2Z0000056 Service Providers 1000 XenApp Base for Service Providers License
Stocking Order
VDI Base-Citrix VDI-in-a-Box Concurrent User License for Service
1000
XenDesktop VDI Providers
3005683 Edition & VDI-in-
XenDesktop VDI User Device License for Service
a-Box for Service 1000
Providers
Providers
1000 Citrix XenMobile Advanced Edition - x1 User License
1000 Citrix XenMobile Enterprise Edition - x1 User License
1000 Citrix NetScaler Universal for Service Providers License
Citrix Workspace 1000 Citrix XenDesktop Premium for Service Providers License
3013360
Suite 1000 Citrix CloudBridge VPX -45Mbps Service Provider License
1000 Citrix CloudBridge Plug-in License for Service Providers
Citrix ShareFile Enterprise License for WorkSpace Suite
1000
for Service Providers Manual
1 NetScaler VPX 10 - Standard Edition - CSP License
1 NetScaler VPX 10 - Enterprise Edition - CSP License
1 NetScaler VPX 10 - Platinum Edition - CSP License
1 NetScaler VPX 200 - Standard Edition - CSP License
1 NetScaler VPX 200 - Enterprise Edition - CSP License
1 NetScaler VPX 200 - Platinum Edition - CSP License
NetScaler VPX 50 - Enterprise Edition for Service
Citrix NetScaler 1
Providers License
VPX for Service
NetScaler VPX 50 - Platinum Edition for Service Providers
EW3Z0000473 Providers 10-200- 1
License
1000-3000 Mbps
NetScaler VPX 50 - Standard Edition for Service Providers
Stocking Order 1
License
1 NetScaler VPX 1000 - Standard Edition - CSP License
1 NetScaler VPX 1000 - Enterprise Edition - CSP License
1 NetScaler VPX 1000 - Platinum Edition - CSP License
1 NetScaler VPX 3000 - Standard Edition - CSP License
1 NetScaler VPX 3000 - Enterprise Edition - CSP License
1 NetScaler VPX 3000 - Platinum Edition - CSP License
CSP-Stocking NS
3005696 SDX 5 Instance 5 Citrix NetScaler SDX 5-Instance for Service Providers
Add On Pack
Removed- 1 Citrix NetScaler Cluster for Service Providers
Clustering is Citrix NetScaler Citrix Access Gateway Platform for Service Providers
1
now a no 10-200-100-3000 License
charge feature with Clustering 1 NetScaler VPX 10 - Enterprise Edition - CSP License
of all 1 NetScaler VPX 10 - Platinum Edition - CSP License
Enterprise and 1 NetScaler VPX 10 - Standard Edition - CSP License
Platinum 1 NetScaler VPX 200 - Enterprise Edition - CSP License
NetScaler VPX 1 NetScaler VPX 200 - Platinum Edition - CSP License
products 1 NetScaler VPX 200 - Standard Edition - CSP License
1 NetScaler VPX 1000 - Enterprise Edition - CSP License
1 NetScaler VPX 1000 - Platinum Edition - CSP License
1 NetScaler VPX 1000 - Standard Edition - CSP License
1 NetScaler VPX 3000 - Enterprise Edition - CSP License
1 NetScaler VPX 3000 - Platinum Edition - CSP License
Citrix NetScaler
Citrix NetScaler Access Gateway Enterprise VPX License -
3009209 Access Gateway 100
for Service Providers
(Enterprise) VPX
Citrix Access
Gateway VPX
CAGUNIVCSP 1000 Access Gateway Universal for Service Providers License
Connections for
Service Providers
100 CloudBridge VPX -2Mbps License
100 CloudBridge VPX -6Mbps License
100 CloudBridge VPX -10Mbps License
100 CloudBridge VPX -20Mbps License
100 CloudBridge VPX-50Mbps License
3009181 CSP-CBR VPX
100 CloudBridge VPX-100Mbps License
100 CloudBridge VPX-200Mbps License
100 CloudBridge Connector VPX 50Mbps
100 CloudBridge Connector VPX 200Mbps
100 CloudBridge Connector VPX 500Mbps
100 CloudBridge Connector VPX 1000Mbps
Citrix XenServer 1000 XenServer Platinum Edition for Service Providers
for Service 1000 XenServer Advanced Edition for Service Providers
EW2H0000000
Providers -
1000 XenServer Enterprise Edition for Service Providers
Stocking Order
Stocking SKU
- Citrix
3003971 1 Citrix CloudPortal Services Manager License
CloudPortal
Services Manager
Citrix XenMobile Enterprise Edition - x1 User License - 27
1000
Months for Service Providers Manual
Citrix XenMobile MDM Edition - x1 User License - 27
1000
Months for Service Providers Manual
Stocking SKU -
Citrix XenMobile MDM Edition - x1 Device License - 27
Citrix Mobile 1000
Months for Service Providers Manual
3007860 Solutions Bundle
Citrix XenMobile Enterprise Edition - x1 User License - 27
User License for 1000
Months for Service Providers
Service Providers
Citrix XenMobile MDM Edition - x1 User License - 27
1000
Months for Service Providers
Citrix XenMobile MDM Edition - x1 Device License - 27
1000
Months for Service Providers
 (GTL-SPLA) Citrix Access Gateway Universal for Service
1000
Providers License
Citrix CloudGateway Enterprise User License for Service
1000
Providers - License
Citrix XenMobile Enterprise Edition - x1 Device License -
1000
27 Months for Service Providers Manual
Citrix XenMobile Enterprise Edition - x1 Device License -
1000
27 Months for Service Providers
1000 Citrix XenMobile ShareFile Enterprise for XenMobile CSP
Stocking SKU -
Citrix XenServer
Replaced by Citrix XenServer 6.2 (Per Socket) for Service Providers- 1-
(Per Socket) for 1000
XenServer 6.5 50 sockets
Service Providers-
1-50 sockets
Stocking SKU-
Citrix XenServer
3013254 Standard (6.5) 1000 Citrix XenServer Standard Edition for Service Providers
(Per Socket) for
Service Providers
Stocking SKU-
Citrix XenServer Citrix XenServer Enterprise Edition for Service
3013255
Enterprise (6.5) 1000 Providers
(Per Socket) for
Service Providers

Usage Based License Model Appendix

Citrix Service Provider Edition products are offered under a monthly ‘active’ usage model:
 Stocking SKU Appendix:

Ordering SKU SKU Description Quantity Component Description

Delivered
EW3Z0000430 Citrix Premium for Service Providers 1000 XenServer Platinum Edition for Service Providers
Stocking Order 1000 Access Gateway Universal for Service Providers License
1000 Repeater Client for Service Providers License
1000 XenApp Premium for Service Providers License
1000 XenDesktop Premium for Service Providers License
1000 VDI-in-a-Box Concurrent User License for Service Providers
MW2Z0000056 Citrix Base for Service Providers 1000 XenApp Base for Service Providers License
Stocking Order
3005683 VDI Base-Citrix XenDesktop VDI 1000 VDI-in-a-Box Concurrent User License for Service Providers
Edition & VDI-in-a-Box for Service
Providers
1000 XenDesktop VDI User Device License for Service Providers
EW3Z0000473 Citrix NetScaler VPX for Service 1 NetScaler VPX 10 - Standard Edition - CSP License
Providers 10-200-1000-3000 Mbps 1 NetScaler VPX 10 - Enterprise Edition - CSP License
Stocking Order
1 NetScaler VPX 10 - Platinum Edition - CSP License
1 NetScaler VPX 200 - Standard Edition - CSP License
1 NetScaler VPX 200 - Enterprise Edition - CSP License
1 NetScaler VPX 200 - Platinum Edition - CSP License
1 NetScaler VPX 50 - Enterprise Edition for Service Providers
License
1 NetScaler VPX 50 - Platinum Edition for Service Providers License
1 NetScaler VPX 50 - Standard Edition for Service Providers License
1 NetScaler VPX 1000 - Standard Edition - CSP License
1 NetScaler VPX 1000 - Enterprise Edition - CSP License
1 NetScaler VPX 1000 - Platinum Edition - CSP License
1 NetScaler VPX 3000 - Standard Edition - CSP License
1 NetScaler VPX 3000 - Enterprise Edition - CSP License
1 NetScaler VPX 3000 - Platinum Edition - CSP License
1 Citrix Access Gateway Platform for Service Providers License

Ordering SKU SKU Description Quantity Component Description

Delivered
3005696 NS SDX 5 Instances Add On Pack 5 Citrix NetScaler SDX 5-Instance for Service Providers
3006900 Citrix NetScaler 10-200-100-3000 1 Citrix NetScaler Cluster for Service Providers
with Clustering
1 Citrix Access Gateway Platform for Service Providers License
1 NetScaler VPX 10 - Enterprise Edition - CSP License
1 NetScaler VPX 10 - Platinum Edition - CSP License
1 NetScaler VPX 10 - Standard Edition - CSP License
1 NetScaler VPX 200 - Enterprise Edition - CSP License
1 NetScaler VPX 200 - Platinum Edition - CSP License
1 NetScaler VPX 200 - Standard Edition - CSP License
1 NetScaler VPX 1000 - Enterprise Edition - CSP License
1 NetScaler VPX 1000 - Platinum Edition - CSP License
1 NetScaler VPX 1000 - Standard Edition - CSP License
1 NetScaler VPX 3000 - Enterprise Edition - CSP License
1 NetScaler VPX 3000 - Platinum Edition - CSP License
1 NetScaler VPX 3000 - Standard Edition - CSP License
3009209 NetScaler Gateway Enterprise VPX 100 Access Gateway Enterprise VPX License - for Service Providers
CAGUNIVCSP Citrix Access Gateway VPX 1000 Access Gateway Universal for Service Providers License
Connections for Service Providers
3009181 CSP-CBR VPX 1-45 Mbps 100 CloudBridge VPX -1Mbps License
100 CloudBridge VPX -2Mbps License
100 CloudBridge VPX -10Mbps License
100 CloudBridge VPX -45Mbps License
100 CloudBridge Connector VPX 50Mbps
100 CloudBridge Connector VPX 200Mbps
100 CloudBridge Connector VPX 500Mbps
100 CloudBridge Connector VPX 1000Mbps
EW2H0000000 Citrix XenServer for Service 1000 XenServer Platinum Edition for Service Providers
Providers - Stocking Order
1000 XenServer Advanced Edition for Service Providers
1000 XenServer Enterprise Edition for Service Providers
3009825 Citrix XenServer (Per Socket) for Citrix XenServer 6.2 (Per Socket) for Service Providers- 1-50
Service Providers- 1-50 sockets 1000 sockets

Ordering SKU SKU Description Quantity Component Description

Delivered
3003971 Citrix CloudPortal Services Manager 1000 Citrix CloudPortal Services Manager License
3007860 Citrix XenMobile for Service 1000 Citrix XenMobile Enterprise Edition - x1 User License - 27 Months
Providers for Service Providers Manual

1000 Citrix XenMobile MDM Edition - x1 User License - 27 Months for

Service Providers Manual
1000 Citrix XenMobile MDM Edition - x1 Device License - 27 Months
for Service Providers Manual
 1000 Citrix XenMobile Enterprise Edition - x1 User License - 27 Months
for Service Providers
1000 Citrix XenMobile MDM Edition - x1 User License - 27 Months for
Service Providers
1000 Citrix XenMobile MDM Edition - x1 Device License - 27 Months
for Service Providers
1000 (GTL-SPLA) Citrix Access Gateway Universal for Service Providers
License
1000 Citrix CloudGateway Enterprise User License for Service Providers
- License
1000 Citrix XenMobile Enterprise Edition - x1 Device License - 27
Months for Service Providers Manual
1000 Citrix XenMobile Enterprise Edition - x1 Device License - 27
Months for Service Providers
1000 Citrix XenMoblie ShareFile Enterprise for XenMobile CSP

4001631 CSP Technical Support 1 1 year contract

Up to 5 incidents, during each 1 year term
24x7x365 Coverage hours
$2,550
4 Named Contacts
Phone, Web & Email Support
Monthly Technical Newsletter
Quarterly Webcasts
3010887 Citrix DesktopPlayer for Mac 1 Citrix DesktopPlayer for Mac for Service Providers