HPE U7X47E Care Pack Proactive Care with Defective Media Retention - Extended Service

HPE U7X47E Care Pack Proactive Care with Defective Media Retention - Extended Service

HPE U7X47E Care Pack Proactive Care with Defective Media Retention - Extended Service

HPE U7X47E

$1,755.49
Authorized Partner
FREE Returns
Availability: In stock.

Product Key Features

  • 3-year extended service for HPE products
  • 24x7x4 hour response time for quick support
  • On-site service for convenience
  • New releases update to keep your product up to date
  • Remote diagnosis for efficient troubleshooting
  • Defective media retention for data security
$1,755.49
FREE Returns
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HPE

U7X47E

HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HP employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HP specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity. The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.

FAQ
The HPE Care Pack Proactive Care service includes new releases updates, repair, parts replacement, phone support, web knowledge base access, remote diagnosis, and defective media retention.
The HPE Care Pack Proactive Care service lasts for 3 years, ensuring long-term support and maintenance for your HPE StoreVirtual Storage.
The response time for phone support is 2 hours, ensuring quick assistance and resolution of any issues you may encounter.
This service supports the HP StoreVirtual Storage models 4130, 41XX, and 43XX, providing comprehensive support and maintenance for your storage infrastructure.
Defective media retention ensures that any defective media, such as hard drives, will be retained by HPE, allowing for secure disposal and replacement without the risk of data breaches.

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