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Issue 2 keeps this from occurring in subsequent McAfee Agent upgrades. (Reference: 485728, 474870)
Workaround: A system must be without the McAfee Agent or have a local "My Documents" folder prior to installing
this Hotfix."
Resolved issues
Issues that are resolved in this release are listed below.
1.
Issue: Updates via local and distributed UNC repositories failed when the catalog.z file was larger than 4,096 bytes.
When this occurred, the error message "Error occurred while downloading catalog.z" appeared in the Agent_ log file.
(Reference: 480163, 485171)
Resolution: The success of an update via local and distributed UNC repositories is no longer dependent on the size
of the catalog.z file. To deploy the hotfix using the ePO deployment task, the clients must have a workaround of
updating from an alternate repository type in place, prior to the deployment. Once the hotfix is installed, this
workaround can be removed. Detailed information is available in KB65993.
2.
Issue: The McAfee Agent installation process checked for the existence of the "My Documents" folder. If it was not
present or mapped to a network folder, the installation failed. (Reference: 474870)
Resolution: The McAfee Agent installation process no longer requires the "My Documents" folder to be present.
Installation instructions
Installing on Windows using ePolicy Orchestrator 3.6.x
You must have administrator rights to perform this task.
1.
Download and extract the agent package, MA400HF481806WIN.zip.
2.
Check in the agent package to the ePolicy Orchestrator repository.
3.
Use one of these methods to install the agent on client systems:
Push an agent using the Send Agent Install option.
o
For third-party deployment methods, create an agent installation package, FRAMEPKG.EXE, using the Agent
o
Installation Package Creation wizard.
Create a deployment task.
o
Installing on Windows using ePolicy Orchestrator 4.0
You must have administrator rights on the Windows system to perform this task. The agent extension must be installed on
the ePolicy Orchestrator server before the McAfee Agent is installed on any clients.
1.
Download the agent package, MA400HF481806WIN.zip, to the system containing the ePolicy Orchestrator server.
2.
Check in the agent package to the ePolicy Orchestrator repository:
a.
In ePolicy Orchestrator, click Software | Check In Package.
b.
Browse to the location containing MA400HF481806WIN.zip, select it, and click Next.
c.
Ensure that Current is selected in the Branch field.
d.
Click Save.
3.
Create a deployment task or push the agent to client systems. If using the push method, follow these steps:
a.
In ePolicy Orchestrator, click Systems.
b.
Select the target systems or groups.
c.
Click Deploy Agent.
d.
Select the version of the agent to be deployed.
e.
Type valid credentials in the Domain, User name, and Password fields.
f.
Click OK.
Installing on Windows using third-party deployment methods
This task requires the creation of an agent installation package, FramePkg.exe (see Step 3). Installation of the package
requires administrator rights.
1.
Download the agent package, MA400HF481806WIN.zip, to the system containing the ePolicy Orchestrator server.
2.
Using the ePolicy Orchestrator 4.0 console, check in the agent package to the Current (default) repository branch.
3.
Create an installation package:
a.
In the ePolicy Orchestrator 4.0 console, click Systems.
b.
At the bottom of the System Tree, click New Systems.
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