For Technical Support: www.avocent.com/support HMX SYSTEM Installer/User Guide 590-821-501E For Sales & Service: PRECO 888-842-4632 www.preco.
USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
HMX Extender System Installer/User Guide Avocent and the Avocent logo are registered trademarks of Avocent Corporation or its affiliates in the U.S. and other countries. All other marks are the property of their respective owners. © 2009 Avocent Corporation. 590-821-501F For Sales & Service: PRECO 888-842-4632 www.preco.
Instructions This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. Dangerous Voltage This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. Power On This symbol indicates the principal on/off switch is in the on position.
iii T A B L E O F C ON T E N T S Chapter 1: Product Overview.......................................................................................... 1 Introduction ....................................................................................................................................... 1 HMX system features .................................................................................................................. 1 Transmitter features .................................................
iv HMX Extender System Installer/User Guide Navigating the serial menu....................................................................................................... 31 Configuring Network Settings.......................................................................................................... 32 Detecting a transmitter IP address........................................................................................... 39 Authentication ...................................................
1 CHAPTER 1 Product Overview Introduction The HMX extender system, which includes a transmitter and a user station, provides users with a full workstation desktop experience from anywhere on the corporate TCP/IP network, while maintaining the workstations securely housed in a corporate data center. Desktop users can access keyboard, mouse, video, audio, USB mass storage devices and other USB devices from remote workstations via the HMX system.Virtual USB support is also featured in the HMX system.
2 HMX Extender System Installer/User Guide Support for keyboards, mice and mass storage devices USB and PS/2 keyboards (up to 109 keys) and mice are fully supported by the HMX system. The remote workstation default keyboard and mouse drivers are fully supported, enabling the HMX system to support two, three and five-button mice with scroll and tilt-wheel capability. Composite mouse and keyboard devices are also supported, along with mass storage devices and other types of USB devices.
Chapter 1: Product Overview 3 and can be connected to the HMX system via a DVI-I video connector. VGA monitors can be attached to the system by using a DVI to VGA adaptor. The system supports DDC version 2B. The HMX 1070 user station and HMIQSHDI transmitter support 24-bit color depth up to a resolution of 1920 x 1200 at 60 Hz. Both DVI-D and VGA video sources are supported at the transmitter via a dual connector, allowing the user to choose the appropriate video source.
4 HMX Extender System Installer/User Guide Multiplatform support HMX user stations are compatible with the following operating systems: • Microsoft® Windows® • Linux® • SolarisTM • Microsoft Windows Vista® • Mac OS® The default keyboard drivers for these operating systems are supported by the HMX user station.
Chapter 1: Product Overview 5 Bandwidth usage (HMX 1050 user station only) It is possible to restrict the aggregate bandwidth used on the Ethernet link from the serial console. The bandwidth options are: • Unlimited • 100 MBits/s • 50 MBits/s • 20 MBits/s • 10 MBits/s User station modes The HMX system can operate in Extender Mode, Desktop Mode or Matrix Mode. The HMX user station and transmitter can obtain their IP address data from a DHCP server in any of the three modes.
6 HMX Extender System Installer/User Guide 1 3 2 5 4 Figure 1.1: HMX Workstation Extension System - Desktop Mode Table 1.1: Figure 1.1 Descriptions Number Description 1 Rack Mounted Computer and Transmitter 2 Gigabit Ethernet Switch 3 HMX Manager 4 User Station 5 Ethernet LAN Safety Precautions To avoid potential video and/or keyboard problems when using Avocent products: • If the building has 3-phase AC power, ensure that the workstation and monitor are on the same phase.
Chapter 1: Product Overview 7 To avoid potentially fatal shock hazard and possible damage to equipment, please observe the following precautions: • Do not use a 2-wire extension cord in any Avocent product configuration. • Test AC outlets at the workstation and monitor for proper polarity and grounding. • Use only with grounded outlets at both the workstation and monitor. When using a backup Uninterruptible Power Supply (UPS), power the workstation and the transmitter off the same supply.
8 HMX Extender System Installer/User Guide For Sales & Service: PRECO 888-842-4632 www.preco.
9 CHAPTER 2 Installation Installing the HMX 1050 User Station Before installing your HMX 1050 user station, refer to the list below to ensure that you have all the items necessary for installation. NOTE: For installation of the HMX Manager, see the HMX Manager Installer/User Guide.
10 HMX Extender System Installer/User Guide Installation options CAUTION:To reduce the risk of electric shock or damage to your equipment, disconnect the power from the HMX 1050 user station by unplugging the power supply from the electrical outlet. To reduce the risk of electric shock or damage to your equipment, turn on the remote workstation and the HMX 1050 user station in the order described in the following procedures.
Chapter 2: Installation 11 NOTE: Go to www.avocent.com for updated information on supported resolutions and refresh rates. 1. Turn off the remote workstation. 2. The HMIQDI transmitter has two USB connectors. Connect each of these connectors to a corresponding USB port on the remote workstation. 3. Connect the video connector on the HMIQDI transmitter to the appropriately labeled port on the workstation.
12 HMX Extender System Installer/User Guide 3 4 1 2 Figure 2.2: HMIQDI Transmitter Table 2.2: Figure 2.2 Descriptions Number Type of Connector 1 USB 2 Video 3 Mic 4 Line-out To connect the HMX 1050 user station: 1. Connect your keyboard, monitor, mouse and other peripherals cables to the appropriately labeled ports on the back of the HMX 1050 user station. 2. Connect the UTP cable to the RJ-45 port on the back of the HMX 1050 user station. For Sales & Service: PRECO 888-842-4632 www.
Chapter 2: Installation 3. 13 Turn on the HMX 1050 user station. A connection will be automatically established with the remote workstation. NOTE: VGA monitors can be connected to the HMX 1050 user station by using a DVI-I to VGA adaptor. 2 3 1 6 4 5 8 7 9 Figure 2.3: HMX 1050 User Station and HMIQDI Transmitter Installation Table 2.3: Figure 2.
14 HMX Extender System Installer/User Guide Table 2.3: Figure 2.3 Descriptions (Continued) Number Description 8 Local Peripherals (attached via USB) 9 HMIQDI Transmitter Connecting power The HMX 1050 user station features an external power supply. A DC power jack is located on the rear of the HMX 1050 user station. NOTE: Use only the power supply provided by Avocent. To connect power to the HMX 1050 user station: 1. Plug the external power supply’s 2.
Chapter 2: Installation 15 2 3 5 4 1 Figure 2.4: Networked Installation Table 2.4: Figure 2.4 Descriptions Number Description 1 Remote Workstation 2 HMIQDI Transmitter 3 IP Network 4 HMX 1050 User Station 5 UTP Cable The HMX 1050 user station has been preconfigured with factory-default network settings. If you install only one HMX 1050 user station and one HMIQDI transmitter on a subnet, you do not need to change these default network settings.
16 HMX Extender System Installer/User Guide Table 2.5: HMX System Default Network Settings (HMX 1050 User Station) Component IP Address Type Default Gateway Subnet Mask HMX 1050 User Station 192.168.13.1 Static 0.0.0.0 255.255.255.0 HMIQDI Transmitter 192.168.13.2 Static 0.0.0.0 255.255.255.0 To install the HMX system on a network with the HMX 1050 user station: 1.
Chapter 2: Installation 17 Installing the HMX 1070 and HMX 2050 User Stations Before installing your HMX 1070 or HMX 2050 user station, refer to the list below to ensure that you have all the items necessary for installation.
18 HMX Extender System Installer/User Guide 2 1 3 Figure 2.5: Point-to-Point Installation (HMX 2050 User Station) Table 2.6: Figure 2.5 Descriptions Number Description 1 Remote Workstation 2 HMIQDHDD Transmitter 3 HMX 2050 User Station To connect the HMIQSHDI or HMIQDHDD transmitter: Before connecting the HMIQSHDI or HMIQDHDD transmitter to the remote workstation, ensure that the resolution and the refresh rate of the remote workstation are supported by the user station.
Chapter 2: Installation 3. 19 Connect the video connector and audio connector on the HMIQSHDI or HMIQDHDD transmitter to the appropriately labeled ports on the back of the workstation. NOTE: For CD-quality audio, you must configure the transmitter and the user station using the serial menu. 4. Connect one end of the UTP cable to the transmitter’s RJ-45 connector and turn on the workstation. 5. Route the other end of the UTP cable to the location you have chosen for the user station.
20 HMX Extender System Installer/User Guide 1 3 2 6 5 4 Figure 2.7: HMX 2050 User Station and HMIQDHDD Installation Shown Table 2.8: Figure 2.7 Descriptions Number Description 1 Speakers 2 External Power Supply 3 Serial Port 4 Remote Workstation 5 HMIQDHDD Transmitter 6 Local Peripherals attached via USB Connecting power The HMX 1070 and HMX 2050 user stations and associated transmitters feature an external power supply. A DC power jack is located on the rear of each.
Chapter 2: Installation 21 NOTE: Use only the power supply provided by Avocent. To connect power to the user station and transmitter: 1. Plug the external power supply’s 2.5mm connector into the DC power jack on the rear of the user station and transmitters. 2. Connect the detachable IEC power cord to the power supply. 3. Plug the IEC power cord into an appropriate wall outlet.
22 HMX Extender System Installer/User Guide 1 3 2 4 5 Figure 2.8: Networked Installation Table 2.9: Figure 2.8 Descriptions Number Description 1 HMIQDHDD Transmitter 2 Remote Workstation 3 IP Network 4 UTP Cable 5 HMX 2050 User Station The HMX 1070 and HMX 2050 user stations have been preconfigured with factory-default network settings. If you install only one user station and one associated transmitter on a subnet, you do not need to change these default network settings.
Chapter 2: Installation 23 Table 2.10: HMX System Default Network Settings (HMX 2050 User Station) Component IP Address Type Default Gateway Subnet Mask HMX 2050 User Station 192.168.13.1 Static 0.0.0.0 255.255.255.0 HMIQDHDD Transmitter 192.168.13.2 Static 0.0.0.0 255.255.255.0 To install the HMX 1070 or HMX 2050 user station and associated transmitter on a network: 1. Connect the transmitter to the remote workstation.
24 HMX Extender System Installer/User Guide For Sales & Service: PRECO 888-842-4632 www.preco.
25 CHAPTER 3 Operations Overview Operating a workstation through the HMX system is no different than working directly connected to your workstation. All peripherals operate as if directly connected, even though the workstation is located at a distance. While the HMX system default settings will work in most environments, you may configure the settings to better fit your installation via the serial menu. You can also upgrade the HMX system via the serial menu.
26 HMX Extender System Installer/User Guide Table 3.1: RJ-45 Connector LEDs LED Indication Meaning LED 1 Green static Linked at 1 Gbps Green flashing Linked at 100 Mbps Green off No Link Yellow static Linked but no activity Yellow flashing Transmit/receive activity LED 2 Accessing the System Depending on your configuration, turning on an HMX user station will automatically initiate a connection with the remote workstation or display a user login.
Chapter 3: Operations 27 To display system information: 1. Press Print Screen and select the User tab to display user information for your HMX user station. Figure 3.1: User Dialog Box (Matrix Mode) 2. If the user has access to a list of target computers, the Target dialog box will appear when the Target tab is selected. The Target dialog box displays a list of target computers to which the user has access. Figure 3.2: Target Dialog Box For Sales & Service: PRECO 888-842-4632 www.preco.
28 HMX Extender System Installer/User Guide 3. Click the Info tab to view system information for your user station and transmitter. 4. Click the Rcvr radio button to view the system information for your user station. Figure 3.3: User Station Connected to Transmitter -orClick the Trans radio button to view the system information for your transmitter. NOTE: If there is no transmitter connected, the Trans radio button option will display as No Target.
Chapter 3: Operations 4. If the user has access to more than one target computer, then the list of target computers is presented. 5. Click the Connect button to establish a connection. 29 To initiate a connection with a remote computer in Matrix Mode: 1. Press Print Screen. 2. Enter the Login Name and Password, ensuring that the appropriate keyboard has been selected. 3. Click the OK button to accept the changes. 4. In Matrix Mode, the Target window displays. Figure 3.
30 HMX Extender System Installer/User Guide To display system information in Extender Mode: 1. Press Print Screen. In Extender Mode, the Info tab displays user information for your HMX user station by default. Figure 3.6: HMX User Station Connected to Transmitter 2. Click the Rcvr radio button to view system information for your HMX user station. -orClick the Trans radio button to view the system information for your transmitter.
Chapter 3: Operations • Upgrade firmware for the HMX user station and transmitter • Reset to factory defaults • Set a session time-out value • Change the audio performance settings • Configure the transmitter for normal aspect or wide screen resolutions 31 Accessing the serial menu You can access the serial menu via the serial port on the back of the HMX user station. All terminal commands are executed through a terminal or computer running HyperTerminal® emulation software or equivalent.
32 HMX Extender System Installer/User Guide make configuration changes. To exit a menu or screen and to confirm any configuration changes you have made, type 0 (zero) and press Enter. Configuring Network Settings Each HMX system component is shipped with default network settings preconfigured. You can change the default values using the serial menu. NOTE: IP address data can be obtained by DHCP or can be set to Static (default).
Chapter 3: Operations 4. 33 Press 1 to select the Network Configuration option and press Enter. Figure 3.8: Network Configuration Menu 5. Press 1 to select the Transmitter Network Config option and press Enter. Figure 3.9: Transmitter Network Configuration Menu 6. Press 1 to select the Transmitter IP Address option and press Enter. 7. Type a valid IP address and press Enter. 8. Press 2 to select the Transmitter Netmask option and press Enter. 9. Type a valid Transmitter Netmask.
34 HMX Extender System Installer/User Guide 13. A system message will appear that states Connection to the Transmitter is lost. You will be automatically returned to the Appliance Selection Menu screen. To configure network settings for the receiver: 1. Press option 1 to access the Receiver Menu (user station menu) and press Enter. If the password option is enabled, you will be prompted for a password. 2. Type the password and press Enter. The Receiver Main Menu will appear. Figure 3.
Chapter 3: Operations 2. 35 Press 2 to select the Transmitter IP Config option and press Enter. The old Transmitter IP Address is displayed beside menu option 1. Figure 3.12: Transmitter Configuration Menu on the HMX User Station 3. Press 1 to select the Transmitter IP Address option and press Enter. Type the new IP address for the transmitter and then press Enter. 4. Type 0 (zero) and press Enter to return to the Network Configuration Menu.
36 HMX Extender System Installer/User Guide Figure 3.13: Appliance Mode Menu 4. Press Enter to activate the serial menu. The Appliance Selection Menu displays. 5. Press 1 to access the Receiver Menu. If the password option is enabled, you will be prompted for a password. 6. Type the password and press Enter. The Receiver Main Menu (Desktop Mode) will appear. 7. Press 1 to select the Network Configuration option and press Enter. Figure 3.
Chapter 3: Operations 37 NOTE: The Receiver Network Configuration Menu is identical in both Extender and Desktop modes. Figure 3.15: Receiver Network Configuration Menu (Extender and Desktop Mode) NOTE: The reset option in the Receiver Network Configuration Menu applies only to network settings. 2. Press 1 to select the Receiver IP Address option and press Enter. 3. Type a valid IP address and press Enter. 4. Press 2 to select the Receiver Netmask option and press Enter. 5.
38 HMX Extender System Installer/User Guide Figure 3.16: Network Speed Menu 10. Type 0 (zero) and press Enter to exit and apply changes, or to return to the Network Configuration Menu. If you made a mistake and do not wish to save the changes you made to the network settings, type C and press Enter. NOTE: Changes to network configurations are applied only after you exit the Network Configuration Menu. The HMX user station will now automatically reset to apply the new network configuration.
Chapter 3: Operations 7. 39 Press 1 to select Management Appliance IP Address. Figure 3.17: HMX Manager IP Configuration Menu 8. Type a valid IP address and press Enter. 9. Type 0 (zero) and press Enter to return to the Network Configuration Menu. 10. Type 0 (zero) and press Enter to return to the Main Menu. - or If you do not want to save changes made in the Management Appliance IP Configuration Menu, Type C (or cancel) and return to the Main Menu.
40 HMX Extender System Installer/User Guide 2. Press 1 to access the Receiver Main Menu and press Enter. If the password option is enabled, you will be prompted for a password. Figure 3.18: Receiver Main Menu 3. Press 1 to select Network Configuration and press Enter. The Network Configuration Menu will appear. Figure 3.19: Network Configuration Menu For Sales & Service: PRECO 888-842-4632 www.preco.
Chapter 3: Operations 4. 41 Press 2 to select Transmitter IP Config and press Enter. The Transmitter IP Config menu will appear. The old Transmitter IP Address is displayed beside menu option 1. Figure 3.20: Transmitter IP Configuration Menu on the HMX User Station NOTE: This screen is available only in Extender Mode. 5. Press 3 to select Detect Transmitter Address and press Enter. 6. Turn on the transmitter. 7. The HMX user station will detect and save the IP address of the connected transmitter.
42 HMX Extender System Installer/User Guide 3. Press 2 to select the Security Configuration option and press Enter. Figure 3.21: The Receiver Security Configuration Menu NOTE: Press 1 to select Console password and press Enter to enable or disable a console password. To change the user station password: 1. Press 2 to select Change console password and press Enter. You will be prompted to enter your current password. 2. Type your current password and press Enter.
Chapter 3: Operations 5. In the serial menu at the Key prompt, type the new 16 character hex sequence provided by Avocent Technical Support. Press Enter. 6. The default password is now active. 43 Authentication for the transmitter You can change the password settings for the transmitter through the serial menu using the Transmitter Security Configuration Menu. To access the Transmitter Security Configuration Menu: 1. Press Enter to display the serial menu. 2.
44 HMX Extender System Installer/User Guide Flash Upgrading your HMX System You can Flash upgrade your HMX user station and transmitter using either XMODEM or HTTP. The HMX user station and transmitter are upgraded separately using individual upgrade files available from Avocent. For optimum system performance keep your firmware versions current. NOTE: Do not use software (XON/XOFF) flow control when using XMODEM.
Chapter 3: Operations 45 2. Press Enter to display the serial menu. 3. Press 2 to access the Transmitter Main Menu and press Enter. If the password option is enabled, you will be prompted for a password. 4. Press 5 to access the Firmware Management Menu. 5. Press 2 to select Transmitter Flash upgrade via HTTP and press Enter. You will be prompted to enter the URL for the upgrade file. 6.
46 HMX Extender System Installer/User Guide 4. Press 1 to select Receiver Flash upgrade via XMODEM and press Enter. The connection to the transmitter will be dropped. 5. Specify the location of the upgrade file and initiate the file transfer. 6. When the transfer has completed, a message will display stating Firmware update successful. Resetting Appliance.The connection to the HMX user station will be restored.
Chapter 3: Operations 47 Restoring Factory Default Settings The serial menu enables you to easily restore the factory default settings of both the HMX user station and the transmitter. NOTE: Restoring factory default settings will also reset network settings. Before restoring factory default settings, assess whether this is likely to cause conflicts with other devices on the network. To restore the HMX user station or transmitter factory default settings: 1.
48 HMX Extender System Installer/User Guide 4. Press 1 and Enter to access the Receiver Reset menu to initiate the reset. A message will be displayed on the serial menu that states Resetting appliance. During reset, the connection to the transmitter is dropped. When the reset is complete, you will be automatically returned to the Appliance Selection Menu. The connection to the transmitter will be automatically restored. To reset the transmitter: 1. Press Enter to display the serial menu. 2.
Chapter 3: Operations 49 The Receiver Appliance Information Menu screen contains the following information and all values are read-only: • user station name • EID number • release version • application • boot and FPGA firmware version numbers • manufacturing part number Figure 3.27: Receiver Appliance Information Menu To view transmitter system information: 1. Press Enter to display the serial menu. 2. Press 2 to access the Transmitter Main Menu and press Enter.
50 HMX Extender System Installer/User Guide Configuring Video Input Settings The HMX 1050 and HMX 1070 user stations are capable of transmitting either digital (DVI) or analog video (VGA) from the remote workstation to your monitor. The HMX 2050 user station is capable of transmitting DVI only from the remote workstation to your analog or digital monitor. The HMX system will normally operate well when set on its default settings.
Chapter 3: Operations 3. 51 Press 1 to access the Target Video Menu and press Enter. Figure 3.29: Transmitter Target Video Menu 4. Press 1 to select DVI Normal and press Enter. 5. Configure video input settings as appropriate. 6. Type 0 (zero) and press Enter to save your changes and exit the menu. The unit resets. Session Retry Settings The HMX user station is designed to automatically establish a connection between the HMX user station and the remote workstation.
52 HMX Extender System Installer/User Guide 4. Press 1 to access the Session Retry Menu and press Enter. Figure 3.30: Session Retry Menu To change the retry settings: 1. Access the Session Retry Menu via the serial menu as described above. 2. To change the time interval between retry attempts, press 1 to choose the Session Retry Timeout Seconds option and press Enter. You will be prompted to enter a new time-out value in SS (seconds) format. 3.
Chapter 3: Operations 53 NOTE: The layout of the Console Settings Menu is different for the Desktop and Extender modes. In this example, the screen is in Extender Mode. Figure 3.31: Receiver Console Settings Menu (Extender Mode) 3. Press 1 to access the OSD Hotkey Menu and press Enter. The OSD Hotkey Menu will appear. This menu shows you the hotkey sequences that you can choose from. The current hotkey sequence is indicated by an asterisk symbol (*). Figure 3.32: OSD Hotkey Menu 4.
54 HMX Extender System Installer/User Guide 5. To confirm your selection and exit the screen, type 0 (zero) and press Enter. Table 3.
Chapter 3: Operations 2. 55 Press 2 to access the OSD Inactivity Timer and press Enter. Figure 3.34: OSD Inactivity Timer Menu 3. Press 2 to choose Inactivity Time and press Enter. You will be prompted to enter a time-out period in the format hours:minutes (HH:MM). The maximum time-out period you can enter is 9 hours and 59 minutes (09:59). 4. Enter the time-out period and press Enter. 5. To confirm your selection and exit the screen, type 0 (zero) and press Enter.
56 HMX Extender System Installer/User Guide 2. Press 7 to access the Console Settings Menu and press Enter. The current audio performance setting is displayed beside menu item 3. Figure 3.35: Transmitter Console Settings Menu 3. Press 3 to access the Audio Performance Menu and press Enter. The Audio Performance Menu shows you the audio settings that you can choose from. The current setting is indicated by an asterisk symbol (*). Figure 3.36: Transmitter Audio Performance Menu 4.
Chapter 3: Operations 2. 57 Press 7 to access the Console Settings Menu and press Enter. The current audio performance setting is displayed beside menu item 4. Figure 3.37: Receiver Console Settings Menu 3. Press 4 to access the Audio Performance Menu and press Enter. This menu shows you the audio settings that you can choose from. The current setting is indicated by an asterisk. Figure 3.38: Receiver Audio Performance Menu 4.
58 HMX Extender System Installer/User Guide For Sales & Service: PRECO 888-842-4632 www.preco.
59 CHAPTER 4 Advanced Operations Simple ASCII Manager Interface The HMX extender system features a Simple ASCII Manger Interface (SAMI) that allows you to have limited control over your HMX transmitters and user stations via an ASCII-based protocol delivered via TCP. The password protected SAMI is enabled over the serial port on your HMX extender system and operates in Extender Mode only.
60 HMX Extender System Installer/User Guide Table 4.1: SAMI Parameters and Descriptions Parameter Description Type password The password initiates a management session. use Once the session is initiated, any other commands may be used. The session will close when the time-out expires. The password can only be set using the serial port. Example use password sessionpassword resp connect reset The reset parameter resets a user station.
Chapter 4: Advanced Operations 61 Accessing the SAMI Menu To access the SAMI Menu, navigate to the Console Settings menu, press 7 and then press Enter. This menu shows you the editable SAMI settings, current port numbesr and SAMI time-out settings. New settings to the SAMI are not applied until after entering 0 to exit/apply changes. For proper operation, once a command is sent, wait for a response before another command is sent. Each command must be encapsulated in a single TCP/IP packet.
62 HMX Extender System Installer/User Guide NOTE: Before a changed IP address, gateway or subnet address becomes active, the use reset command has to be entered. Being able to read the new address with a get command before sending use reset does command not necessarily mean the new address is applied and active. For Sales & Service: PRECO 888-842-4632 www.preco.
63 APP ENDICE S Appendices Appendix A: Technical Specifications NOTE: During the course of this product’s lifetime, modifications might be made to its hardware or firmware that could cause these specifications to change without notice. Table A.
64 HMX Extender System Installer/User Guide Table A.1: HMX 1070 and HMX 2050 User Station Product Specifications (Continued) Type Three-wire serial interface: RX, TX, GND via 16450-compatible UART Connectors 9-pin D-Shell (DB9) Dimensions HxWxD 28 x 210 x 140 mm (1.10 x 8.27 x 5.51 in) Weight 0.95 Kg (2.
Appendices 65 Table A.1: HMX 1070 and HMX 2050 User Station Product Specifications (Continued) Mass Storage Devices All Mass Storage Class devices that use: SCSI mass storage subclass Bulk only transfer protocol Printers Touch screens Pen tablets Smart card readers Digital sign pads Joysticks NOTE: Check with your Avocent representative for the latest list of devices that have been tested and verified on the HMX system.
66 HMX Extender System Installer/User Guide Table A.2: HMIQDHDD and HMIQSHDI Transmitter Specifications Network Ethernet Standard Ethernet II Extension Ports Number 1 Connectors RJ-45 Console Ports Number USB: 1; DVI-I video: 2; audio line-out: 1(HMIQDHDD) USB: 1; DVI-D video: 1; VGA video:1 audio line-out: 1 (HMIQSHDI) Type USB Type A, DVI-D video Connectors USB, male; DVI-I, male; 3.5 mm stereo audio jack, 2.5 mm DC power jack (HMIQDHDD) USB, male; DVI-D, male; VGA; male; 3.
Appendices 67 Table A.2: HMIQDHDD and HMIQSHDI Transmitter Specifications (Continued) Operating Humidity 10 to 90% noncondensing Storage Humidity 5 to 95% Supported Hardware Network Ethernet Standard Ethernet II Extension Ports Number 1 Connectors RJ-45 Console Ports Number USB: 1; DVI-I video: 2; audio line out: 1 Type USB Type A, DVI-D video Connectors USB, male; DVI-I, male; 3.5 mm stereo audio jack, 2.5 mm DC power jack.
68 HMX Extender System Installer/User Guide Table A.
Appendices 69 Table A.
70 HMX Extender System Installer/User Guide Table A.3: HMX 1050 User Station Product Specifications (Continued) Video Standard DDC version 2B Color Depth 24 Bit Audio Standard PC99 Audio Performance High Performance Line-out: 44.1 kHz over stereo channels at a resolution of 16 bits Microphone: 44.
Appendices 71 Table A.4: HMIQDI Transmitter Product Specifications Network Ethernet Standard Ethernet II Extension Ports Number 1 Connectors RJ-45 Console Ports Number USB: 2; DVI-I video: 1; audio microphone: 1; audio line-out: 1 Type USB Type A, DVI-I video Connectors USB, male; DVI-I, male; 3.5 mm stereo audio jacks, line-out and mic; 2.5 mm DC power jack Encryption Type Authenticated SSL Dimensions HxWxD 68 x 21 x 153 mm (2.68 x 0.83 x 6.02 in) Weight 0.3 Kg (0.
72 HMX Extender System Installer/User Guide Table A.
Appendices 73 Appendix B: Factory Default Settings Table B.1: HMX System Factory Defaults HMX 1050, HMX 1070 and HMX 2050 User Stations Name RX_ IP Address 192.168.13.1 Default Gateway 0.0.0.0 Netmask 255.255.255.
74 HMX Extender System Installer/User Guide Table B.1: HMX System Factory Defaults (Continued) HMIQDI, HMIQSHDI and HIMQDHDD Transmitters (continued) Password password Video DVI - Normal Video Performance 5 Bandwidth Management Unlimited Static/DHCP Network Configuration Static For Sales & Service: PRECO 888-842-4632 www.preco.
Appendices 75 Appendix C: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: 1. Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined. 2. Visit www.avocent.
76 HMX Extender System Installer/User Guide Appendix D: Troubleshooting No power status light on HMX user station • Verify that the power supply is plugged in correctly. • Ensure that the power cable from the Avocent-supplied power supply is securely plugged into the HMX user station. No video on monitor attached to HMX user station • Verify that the monitor attached to the HMX user station has power.
Appendices • 77 If the transmitter has been power cycled (by unplugging the USB cables), ensure that all other cables are disconnected before reconnecting the transmitter. Ensure that you connect the USB cables first. No mouse or keyboard operation from peripherals attached to HMX user station • Ensure that the mouse and keyboard cables are connected to the correct PS/2 or USB ports on the HMX user station.
78 HMX Extender System Installer/User Guide • Check the video quality using a different monitor. No response from USB mass media device attached to the HMX user station • Ensure that the mass media device is connected directly to one of the USB connectors on the HMX user station. If the mass media device is connected to the HMX user station via a USB hub, it will not be possible to access it.
Appendices 79 Transmitter disconnected from DHCP server (Matrix Mode) To connect transmitter to DHCP server (Matrix Mode): 1. In the HMX Manager Explorer Window area, select Units to add a single unit. 2. Select the product without an IP address. 3. Select No, the Transmitter does not have an address. 4. Plug the HMIQDI transmitter into the network and turn it on. 5. Enter the network settings of the transmitter that you wish to locate. 6. Click Save and Close.
80 HMX Extender System Installer/User Guide Appendix E: Login Error Messages The following table lists error messages that may appear when using the HMX 1050 user station. Table E.1: HMX Manager and User Station Initiated Error Messages HMX 1050 User Station Login Error Messages Description Login failed User not found User attempts to log in to the HMX Manager. The username has not been added to the internal authentication service of the HMX Manager.
Appendices 81 Table E.1: HMX Manager and User Station Initiated Error Messages (Continued) HMX 1050 User Station Login Error Messages Description Login failed HMX Manager not specified IP address not set for HMX Manager. Login failed Timeout The user station access to the transmitter has timed out. Login failed Out of service This message appears when a login attempt is made while the user station is being upgraded.
82 HMX Extender System Installer/User Guide For Sales & Service: PRECO 888-842-4632 www.preco.
License Information 83 License Information This product includes various software programs that are copyrighted and released under the GNU General Public License (GPL), the GNU Lesser General Public License (LGPL), and other licenses that permit copying, modification, and redistribution of source code (such licenses referred to as Public Licenses), in particular the software program “mtd”.
84 1. HMX Extender System Installer/User Guide You may copy and distribute verbatim copies of the Program’s source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty; and give any other recipients of the Program a copy of this License along with the Program.
License Information 85 redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program. If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances.
86 HMX Extender System Installer/User Guide For Sales & Service: PRECO 888-842-4632 www.preco.
USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
For Technical Support: www.avocent.com/support HMX SYSTEM Installer/User Guide 590-821-501F For Sales & Service: PRECO 888-842-4632 www.preco.
