HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty

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Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - extended service agreement - 1 year - on-site

HPE Foundation Care Call-To-Repair Service with Co

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HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty

Visit the HPE Store (U3AS6PE) - (WCEU3AS6PE)

Model: HPE Foundation

Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - extended service agreement - 1 year - on-site

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Overview

Range/Series Overview

IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

HPE Foundation Care Call-to-Repair Service offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a six-hour call-to-repair time, where the commitment is to have the hardware operational within six hours after your call is opened. Software support is 24x7 with a 2-hour response time.

Specification Summary

Product Description

HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - extended service agreement - 1 year - on-site

Type

Extended service agreement

Service Included

Parts and labour

Location

On-site

Full Contract Period

1 year

Repair Time

6 hours

Service Availability

24 hours a day / 7 days a week

Specifications

EAN / GTIN:

4058154390092

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

1 year

Repair Time

6 hours

Service Availability

24 hours a day / 7 days a week

Details

Service & Support

Extended service agreement - parts and labour - 1 year - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 1 year - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 1 year ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ Comprehensive defective material retention - 1 year