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QNAP TVS-872XT-i5-16G-US 8 Bay Thunderbolt 3 NAS with 16GB RAM, 10GbE, M.2 PCIe NVMe SSD slots

3.9 3.9 out of 5 stars 93 ratings
$2,000.00
Thunderbolt 3 NAS
8-bay (Intel core i5)
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Purchase options and add-ons

Brand QNAP
Product Dimensions 11"D x 12.9"W x 7.4"H
Size 8-bay (Intel core i5)
Item Weight 15.56 Pounds

About this item

  • Intel Core i5-8400T 6-Core 1.7 GHz Processor, burst up to 3.3 GHz architecture: 64-bit Graphics: Intel UHD Graphics 630
  • 16 GB SODIMM DDR4 (Max 32GB)
  • 2 Thunderbolt 3 ports
  • 1 x 10GBase-T RJ45, supporting 10G/5G/2.5G/1G/100M
  • 2 PCIe Gen 3 slots (1 Pre-installed with the Thunderbolt 3 adapter)
  • 5 USB ports (1 x USB 3.0; 2 x USB Type-C 3.1 Gen 2; 2 x USB Type-A 3.1 Gen 2)
  • 1 x HDMI 2.0

Frequently bought together

QNAP TVS-872XT-i5-16G-US 8 Bay Thunderbolt 3 NAS with 16GB RAM, 10GbE, M.2 PCIe NVMe SSD slots
$2,000.00
Get it May 3 - 9
Only 2 left in stock - order soon.
Ships from and sold by AWHS Fulfillment.
+
Seagate IronWolf 12TB NAS Internal Hard Drive HDD – 3.5 Inch SATA 6Gb/s 7200 RPM 256MB Cache for RAID Network Attached Storag
$234.99
Get it as soon as Monday, May 6
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QNAP TVS-872XT-i5-16G-US 8 Bay Thunderbolt 3 NAS with 16GB RAM, 10GbE, M.2 PCIe NVMe SSD slots
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Price$2,000.00-6% $1,077.53
List: $1,149.00		$891.59$1,049.00$2,165.99$666.76
Delivery
Get it May 3 - 9
Get it as soon as Saturday, May 4
Get it as soon as Saturday, May 4
Get it as soon as Saturday, May 4
Get it as soon as Saturday, May 4
Get it as soon as Saturday, May 4
Customer Ratings
3.93.9 out of 5 stars93
4.14.1 out of 5 stars78
4.54.5 out of 5 stars214
4.24.2 out of 5 stars190
4.64.6 out of 5 stars43
4.44.4 out of 5 stars27
Tech Support
3.1
3.2
3.8
3.5
4.5
4.0
Value for money
3.8
3.0
3.9
4.0
4.3
—
Easy to use
3.3
3.1
4.2
4.1
4.5
—
User interface
—
3.0
4.0
3.7
—
4.7
Sold By
AWHS Fulfillment
Amazon.com
Amazon.com
Amazon.com
Amazon.com
Amazon.com
size
8-bay (Intel core i5)
32GB RAM
8-bay
NAS
Intel core i5
2.5GbE NAS
hardware interface
thunderbolt
usb, usb c
sata 6 0 gb
ethernet
usb
solid state drive
hard disk size
1000 GB
—
—
—
4 TB
4 TB
compatible devices
—
—
—
CPU
Desktop
Camera
assembly required
—
✗
—
✗
—
✗
weight
15.56 pounds
3.52 kilograms
6380 grams
8 kilograms
—
7.56 pounds

What's in the box

  • NAS

    • Product Description

    Powered by an 8th Generation Intel Core processor, the high-performance tvs-872xt NAS features both 10GBase-T and Thunderbolt 3 high-bandwidth connectivity for tackling heavy workloads and smoothly transferring, displaying and editing 4K videos In real-time. With M.2 SSD support and the ability to install a graphics card, The tvs-872xt provides the ability to boost performance and create a scalable working environment for collaboration and high-speed file sharing. The tvs-872xt is driven by high-quality hardware that delivers optimum performance, Comprehensive multimedia features, expandable storage capacity, and numerous other NAS functionalities to inspire greater creativity and accomplishments! QTS based on Linux. Operating Temperature & Relative Humidity - 0 ~ 40˚C ( 32˚F ~ 104˚F ), 5 ~ 95% RH non-condensing, wet bulb: 27˚C (80.6˚F)

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    Product information

    Technical Details

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    Summary
    Other Technical Details

    Additional Information

    Warranty & Support

    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
    Product Warranty: For warranty information about this product, please click here

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    QNAP TVS-872XT-i5-16G-US 8 Bay Thunderbolt 3 NAS with 16GB RAM, 10GbE, M.2 PCIe NVMe SSD slots

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    Product guides and documents

    User Guide (PDF)

    From the manufacturer

    1
    1

    QNAP TVS-x72XT Series

    Breakthrough performance and outstanding connectivity with 10GbE, Thunderbolt 3, and M.2 PCIe NVMe SSD slots

    Powered by up to an 8th generation Intel Core i5 processor, the high-performance TVS-x72XT Series features both 10GBASE-T and Thunderbolt 3 high-bandwidth connectivity for tackling heavy workloads and smoothly transferring, displaying and editing 4K videos in real-time. With M.2 SSD support and the ability to install a graphics card, theTVS-x72XT Series provides the ability to boost performance and create a scalable working environment for collaboration and high-speed file sharing. The TVS-x72XT Series is driven by high-quality hardware that delivers optimum performance, comprehensive multimedia features, expandable storage capacity, and numerous other NAS functionalities to inspire greater creativity.

    Features

    • Up to an Intel Core i5 6-core Processor
    • Up to Intel UHD Graphics 630
    • Up to 16 GB RAM
    • 1 x 4K HDMI 2.0 @ 60Hz
    • 2 x M.2 slots
    • 1 x 10GbE RJ-45 Port
    • 2 x Thunderbolt 3 Ports (Also compatible as Type-C USB 3.1 Gen2 5V/3A 10Gbps)
    • 2 x Type-A USB 3.1 Gen2 5V/1A 10Gbps
    2

    Speed that Transforms Businesses

    Thunderbolt 3 and 10GbE enables high-speed file sharing and efficient collaboration throughout your business. Use M.2 SSD's to further accelerate your storage to tackle heavy workflows.

    1

    Disaster Recovery Solutions

    Data loss can happen to anyone. Even if a file was accidentally deleted, Snapshots fully records your system, protecting files and data from accidental deletion and malware attacks.

    4

    Music, Movies, and More

    • An audiophile's dream, build the ultimate high-fidelity music server with Roon compatibility.

    • PLEX integration gives the best entertainment experience while 4K hardware transcoding ensures smooth playback.

    Customer reviews

    3.9 out of 5 stars
    3.9 out of 5
    93 global ratings

    Customers say

    Customers like the performance and ease of setup of the system cabinet. For example, they say it works great, it's easy to maintain and the interface is fairly simple. Customers appreciate the data protection. That said, some complain about the bootability and noise. Opinions are mixed on quality and speed.

    AI-generated from the text of customer reviews

    11 customers mention11 positive0 negative

    Customers are satisfied with the performance of the system cabinet. They mention that it works great, has worked flawlessly for 2 solid years, and does not take much space even with its thickness. Some say that the QNAP worked great when it wasn't being hacked or broken. Overall, most are happy with the product's performance and say it delivers on every promise.

    "...Update: The product performance is very good. They have now agreed to repair it under warranty. Based on this, I can recommend it." Read more

    "...This system is great. It flies, the transfer speeds are great. I'm using it mainly to stream/transcode my plex library...." Read more

    "...I was off and running and everything worked great...." Read more

    "...The repair took about 2 weeks from door to door. Everything seems to be working properly and I was not charged for the repair and only paid shipping...." Read more

    10 customers mention10 positive0 negative

    Customers find the system cabinet very easy to setup and maintain. They also mention that the hardware upgrades are simple, and the interface is fairly simple. Customers also say that the process was smooth and that tech support is easy to reach.

    "...Upgrading the hardware was simple if you've done any pc upgrades in the past...." Read more

    "This is my first NAS. It was fairly easy to set up following the quick guide, but I did hit some setup bumps along the way...." Read more

    "...Perfect for my use case. Setup is relatively easy. One would assume if you're buying a NAS, you have some modicum of technical savviness...." Read more

    "...Process was smooth but I still didn’t think something so expensive would break this fast.*Original post*Hi,..." Read more

    3 customers mention3 positive0 negative

    Customers are satisfied with the data protection provided by the system cabinet. They mention that it is a great NAS for storing photos and that it's easy to install.

    "...install the drives into a new one I purchased and all was well, data was preserved...." Read more

    "Nice to get all files in one central locations - easy to install. Can be accessed online anytime" Read more

    "Great NAS for storing Photos..." Read more

    16 customers mention7 positive9 negative

    Customers have mixed opinions about the quality of the system cabinet. Some mention that it's good, but the software it comes with is woefully inadequate. Others say that it died after 25.5 months, about 45 days out of warranty, with one drive failing in a month and a dead motherboard after 2 years.

    "...Mine failed 2 months out of warranty. Bad motherboard and they want 750 plus shipping to fix it. This is NOT unusual with this model...." Read more

    "...The product is solid and has many options for expansion...." Read more

    "...again started a support ticket with QNAP and come to find the motherboard has died...." Read more

    "Product is good but the software it comes with is woefully inadequate...." Read more

    6 customers mention3 positive3 negative

    Customers are mixed about the speed of the system cabinet. Some mention that the transfer speeds are great, the 10Gb Ethernet is very fast, and the transfer of drives was smooth. However, others say that the support is slow.

    "...This system is great. It flies, the transfer speeds are great. I'm using it mainly to stream/transcode my plex library...." Read more

    "...I have noticed that the 10Gbe connection does run MUCH faster than the thunderbolt connection which is kind of odd...." Read more

    "...So it sees intermittent use. The 10Gb Ethernet is very fast and I can edit R3D video in full resolution smooth and reliably while it's configured as..." Read more

    "TVS-872XT...Noisy, Slow tech Support, No iTunes Server Support..." Read more

    5 customers mention0 positive5 negative

    Customers are dissatisfied with the bootability of the system cabinet. They mention that it won't boot at all, the NAS won' t boot up, and the unit itself just stopped turning on. The Plex setup will fail if you set it up while under the thunderbolt.

    "...The Plex setup will fail if you set it up while under the thunderbolt connection - it can't find that server...." Read more

    "...had the NAS back up and running and then one day, nothing, the NAS won't boot up...." Read more

    "...Just keeps doing this cycle and will not boot. Trying to get in touch with tech support and they are not getting back...." Read more

    "...After a proper shutdown. It won't turn on. Tried all their suggested repair steps but nothing works...." Read more

    3 customers mention0 positive3 negative

    Customers are dissatisfied with the noise produced by the system cabinet. They mention that it sounds like the fans are squeaking.

    "...Otherwise, it seems like a good unit, if not a little noisy when a bunch of hard drives are accessing." Read more

    "...Aside from fan noise, I am quite happy with this chassis...." Read more

    "...this morning I noticed the unit is making more noise than usual, sounds like the fans are squeaking from noisy bearings, room temp is at 70F and we..." Read more

    3 customers mention0 positive3 negative

    Customers are not satisfied with the value of the system cabinet. They mention that the processor is underpowered for the price range, and the NAS enclosure is expensive.

    "...I'll sometimes have a full 20 or 30 minutes of "Uptime". Not very impressive for a server that should be mostly always up...." Read more

    "...My only gripe is that the processor is underpowered for the price range, and it shows when transcoding for Plex...." Read more

    "Good but costly NAS enclosure..." Read more

    Great expereince, but I also upgraded the memory and added NVMe's.
    5 Stars
    Great expereince, but I also upgraded the memory and added NVMe's.
    I added four 6TB WD drives https://www.amazon.com/gp/product/B0792GSD6N/Upgraded the memory two 32GB chips https://www.amazon.com/gp/product/B07YBW84K9/and added two 1TB NVMe's https://www.amazon.com/gp/product/B09JHL33X7This system is great. It flies, the transfer speeds are great. I'm using it mainly to stream/transcode my plex library. Secondary for shared file storage in the house.The instructions that come with it are poor, but there's plenty of youtube videos you can watch.Upgrading the hardware was simple if you've done any pc upgrades in the past. Cover comes off, pull the drive cases out and you can reach the NVM slots and the memory slots.
    Hide
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    Top reviews from the United States

    VideoProjMan
    5.0 out of 5 stars Read this Review - Serious Defects
    Reviewed in the United States on September 29, 2022
    Style: Thunderbolt 3 NASSize: 8-bay (Intel core i5)Verified Purchase
    Do not buy this unit from Qnap. Mine failed 2 months out of warranty. Bad motherboard and they want 750 plus shipping to fix it. This is NOT unusual with this model. Do a search for the model number and "fail to power on" and you will see this is the biggest issue reported on qnap's forums and reddit. Qnap has not been helpful. I will not buy another Qnap unit again. Synology now.

    Update:. Qnap has agreed to repair the unit under warranty and seems to be on track now. I would have given 5 stars to the unit normally. I still update this when I get and test the unit and perhaps go up to the 5 stars that the performance deserves.

    Update: The product performance is very good. They have now agreed to repair it under warranty. Based on this, I can recommend it.
    11 people found this helpful
    Helpful
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    Fred Mastro
    5.0 out of 5 stars Great expereince, but I also upgraded the memory and added NVMe's.
    Reviewed in the United States on February 14, 2022
    Style: Thunderbolt 3 NASSize: 6-bay (Intel core i3)Verified Purchase
    I added four 6TB WD drives https://www.amazon.com/gp/product/B0792GSD6N/
    Upgraded the memory two 32GB chips https://www.amazon.com/gp/product/B07YBW84K9/
    and added two 1TB NVMe's https://www.amazon.com/gp/product/B09JHL33X7

    This system is great. It flies, the transfer speeds are great. I'm using it mainly to stream/transcode my plex library. Secondary for shared file storage in the house.

    The instructions that come with it are poor, but there's plenty of youtube videos you can watch.
    Upgrading the hardware was simple if you've done any pc upgrades in the past. Cover comes off, pull the drive cases out and you can reach the NVM slots and the memory slots.
    Customer image
    Fred Mastro
    5.0 out of 5 stars Great expereince, but I also upgraded the memory and added NVMe's.
    Reviewed in the United States on February 14, 2022
    I added four 6TB WD drives https://www.amazon.com/gp/product/B0792GSD6N/
    Upgraded the memory two 32GB chips https://www.amazon.com/gp/product/B07YBW84K9/
    and added two 1TB NVMe's https://www.amazon.com/gp/product/B09JHL33X7

    This system is great. It flies, the transfer speeds are great. I'm using it mainly to stream/transcode my plex library. Secondary for shared file storage in the house.

    The instructions that come with it are poor, but there's plenty of youtube videos you can watch.
    Upgrading the hardware was simple if you've done any pc upgrades in the past. Cover comes off, pull the drive cases out and you can reach the NVM slots and the memory slots.
    Images in this review
    Customer image
    Customer image
    3 people found this helpful
    Helpful
     Report
    jdmba
    4.0 out of 5 stars Good unit - But here's some cautions
    Reviewed in the United States on May 28, 2019
    Style: Thunderbolt 3 NASSize: 6-bay (Intel core i3)Verified Purchase
    This is my first NAS. It was fairly easy to set up following the quick guide, but I did hit some setup bumps along the way. For those who may buy this unit, here are some things to know so you don't make the same mistakes I did:

    Hardware Warnings:
    1) If you are buying the x72XT, make sure you also own a right angle screwdriver. If you want to put M.2 cards into the x72XT, you are going to need to get that thunderbolt card out. There is maybe an inch clearance between the thunderbolt card and the bracket above it.
    2) Also if you are going to put in M.2 cards, make sure you are ready to remove whatever label the manufacturer has put across the chips. Its kind of tough buying a new NAS, 2 new M.2's, and hard drives, and the first thing you need to do before you do anything is take a blade to the top of your M.2 card.
    3) Also on the M.2 cards, be careful if you want to use it as a read/write cache. If you start dumping a bunch onto the NAS the M.2 heat warning will pop up, even with their heatsinks on the controller. My recommendation would be to have them as a read cache until you have fully populated the NAS with whatever you are backing up, then change it to read/write after, if you want read/write that is.

    Setup Warnings:
    4) There is a guided setup which is more or less intuitive. Takes a bit of time to set up, and then prompts you to log in. It populates the usename with the name it gave the NAS (like NAS8384). You need to change that to admin. I didn't realize that; just kept entering the password I had given it and kept being told it was no good. Had to reset the unit and start again.
    5) If you are setting up the Plex app, make sure you do it from the non-thunderbolt connection. The x72XT gives you 2 IP addresses, 1 for thunderbolt and 1 for network. The Plex setup will fail if you set it up while under the thunderbolt connection - it can't find that server. That was a reset for me too :(

    Other
    6) Your may find all your appstore icons disappear. This is actually an ad-blocker problem, not a QNAP problem. Clearing the cache worked for me on Firefox, and Edge worked anyway. Still can't get them back under chrome.
    7) As QNAP will remind you, if you want to use their Q-Cloud to access your NAS from elsewhere, remember that all data passes through their servers. Something to think about.
    8) Tech support has email support and can even do a live diagnosis, but none of that in a truly timely fashion. I find the qnap forum to be the more likely place to get prompt answers. After all, if you are trying to set up a $1500 NAS, which has $1600 of hard drives, $400 of M.2's, and what not, waiting X number of business days is not really going to be your preference.

    So 4 days in, I have it set up and mostly loaded. Would have taken 1 day had I known the above. Otherwise, it seems like a good unit, if not a little noisy when a bunch of hard drives are accessing.
    144 people found this helpful
    Helpful
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    John
    1.0 out of 5 stars QNAP worked great - when it wasn't being hacked or BROKEN...
    Reviewed in the United States on June 18, 2023
    Style: Thunderbolt 3 NASSize: 6-bay (Intel core i3)Verified Purchase
    When I started getting into making videos I quickly realized I needed more than just a bunch of external hard drives. From my research, I decided to go with a QNAP TVS-672XT and 4 10TB drives to start - it was expensive, but I had the peace of mind of knowing I would be covered in my storage needs for a long time. Once I figured out how to set it all up (it's not intuitive for someone that has not used a NAS before) I was off and running and everything worked great. Then one day I noticed the machine had been running constantly and when I logged in I noticed my files were being locked in front of my eyes! I immediately shut down but the damage had been done and many of my files were now locked with ransomware. This affected many people that owned QNAP NAS drives and you can look up how many times QNAP has had poor security and been infected with ransomware. To make a long story short QNAP tech support was NO HELP! Let me say that again - THEY WERE NO HELP! They eventually came up with a solution but It was not going to work in my situation and getting actual individual support from them was impossible. Fortunately, I had backups of most of my files, but rebuilding everything took me months to find everything and rebuild the folder structures I had created for my workflow. In the end, I did lose some files but was able to recover most. I finally had the NAS back up and running and then one day, nothing, the NAS won't boot up. I once again started a support ticket with QNAP and come to find the motherboard has died. From doing some research it appears QNAP knows of this problem but yet because my NAS is out of warranty they want over $800 US dollars to fix it. I've had many computers over the years and this is the only one that has EVER had a hardware failure... NO THANKS QNAP!

    I'm now back to using external drives (that are years older than my QNAP and still working) until I can figure out a better solution with a company that has better products and cares about customer satisfaction and security and has a support department that is easier to work with than QNAP.
    7 people found this helpful
    Helpful
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    Top reviews from other countries

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    A Martensen
    1.0 out of 5 stars Bad reliability and technical support
    Reviewed in Canada on December 22, 2023
    Style: Thunderbolt 3 NASSize: 8-bay (Intel core i5)Verified Purchase
    This unit failed at about the 3 year mark under very low load.
    There is a well documented and common failure where the motherboard just gives up.
    Search "red light on motherboard no power qnap tvs" and see the number times this unit simply stops working with no recourse.
    Support has quoted me USD $1040 for the replacement of what they know is a factory defect in their product.
    No motherboard should fail by itself in 3 years. It certainly shouldn't be so common that you can find pages and pages of the same people with the same issue.
    Consider this before purchase.
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    れたす
    5.0 out of 5 stars 初期不良が発生したものの無事返品出来ました
    Reviewed in Japan on April 3, 2021
    Style: Thunderbolt 3 NASSize: 8-bay (Intel core i5)Verified Purchase
    即日届くAmazon販売の国内代理店の在庫品を購入しました。1週間ほど経過してCPUファンに異常が発生しましたが、国内代理店のテックウィンドに連絡したところ、1ヶ月以内なので初期不良として返品してほしいと言われ、そのとおりにしました。Synologyの代理店の対応とは雲泥の差です。入手しづらいものだったので残念でしたが、次の機会を待ちたいと思います。
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    Acheteur Technologique
    3.0 out of 5 stars Pas si vite. Configuration complexe.
    Reviewed in Canada on January 18, 2022
    Style: Thunderbolt 3 NASSize: 8-bay (Intel core i5)Verified Purchase
    Employé pour une station de montage vidéo, avec 8 disques de 4 To en Raid 5. La configuration initiale est assez complexe pour quelqu'un qui ne s'y connaît pas. Dans un projet vidéo HD très haute résolution à 10 bits, les disques ne suivent pas toujours (un seul monteur connecté). Somme toute décevant, me fait m'ennuyer d'une tour Raid dédiée, mais limitée à un client à la fois. Si c'était à recommencer, je n'achèterais pas. Avec la pratique, on s'habitue et on s'ajuste aux capacités réelles. Ça fera quand même le travail.
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