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Plantronics 204446-02 Blackwire C325 Headset

3.2 3.2 out of 5 stars 33 ratings
$49.00
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Brand Plantronics
Color Black
Connectivity Technology Wired
Wireless Communication Technology Wireless
Special Feature microphone-feature

About this item

  • Simple USB connectivity
  • Outstanding audio
  • Ideal for UC deployments

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Plantronics 204446-01 Blackwire C325-M Headset
Plantronics 204446-01 Blackwire C325-M Headset
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Price$49.00$284.00$89.99$74.99
Delivery
Get it May 8 - 13
Get it May 10 - 15
Get it as soon as Tuesday, May 7
Get it May 8 - 16
Customer Ratings
3.23.2 out of 5 stars33
3.63.6 out of 5 stars20
4.34.3 out of 5 stars18
4.24.2 out of 5 stars107
Sold By
FDBV Corporate Group
Triplenet Pricing INC
AIRY Inc.
Newfangled Networks
connectivity tech
Wired
Wireless
Wired
Wired
connector type
Mini-phone 3.5 mm 4-pole / 4 pin USB Type A
wireless
USB Type A
USB Type A
noise control
—
—
active noise cancellation
active noise cancellation
headphones jack
USB
—
usb
usb
cable feature
Retractable
Without Cable
Retractable
Retractable
control type
Volume Control
—
Volume Control
Volume Control
weight
0.02 pounds
1.75 pounds
0.3 pounds
0.22 pounds

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Plantronics 204446-02 Blackwire C325 Headset

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Product Description

Enter UC with a headset designed (and priced) to lead the way. With professional features, industry-leading functionality, and Plantronics-renowned reliability, Black wire 300 Series USB headsets are ideal for those new to PC telephony as well as organizations looking for a solution that's easy to roll out, manage, and upgrade.

Customer reviews

3.2 out of 5 stars
3.2 out of 5
33 global ratings

Customers say

Customers like the comfort, sound quality, and mic quality of the headphones. For example, they mention that it's quite comfortable, the volume is plenty loud, and that all test calls were clear and loud. That said, they say the mic works well and that the quality is pretty darn good.

AI-generated from the text of customer reviews

6 customers mention6 positive0 negative

Customers like the comfort of the headphones. They mention that it doesn't pinch while they wear it and has a great fit.

"...The leatherette headphones are quite comfortable, headset folds flat and comes with a carrying case for easy transport...." Read more

"...The headset was also quite comfortable, and didn’t pinch while I wore my glasses, which was a godsend, given how light-sensitive I am...." Read more

"...configuring the Shoretel software for a softphone, The headset is overall comfortable, it not super padded or anything, but for the price point it..." Read more

"...They are comfortable and work well with the sound." Read more

6 customers mention5 positive1 negative

Customers like the mic quality of the headphones. They mention that it works well, is comfortable, and works well with the sound. Some say that the mic is adjustable and can be used on either the left or right side.

"...with Friends on Skype, and Listening to Music: The mic worked well for Skype, just as I had expected it would, after putting it through it’s..." Read more

"...They are comfortable and work well with the sound." Read more

"Delivered by Amazon. Works great for my iphone 6 with a hardshell case...." Read more

"...and comfortable, the boom mic is nicely adjustable, it works on left or right sides, and most important of all, the sound quality is fantastic...." Read more

6 customers mention6 positive0 negative

Customers are satisfied with the sound quality of the headphones. For example, they mention the volume is plenty loud, the sound is fantastic, and the test calls were clear and loud from both ends.

"Very nice headset for use with Google Hangouts. The sound quality is good for listening to music as well...." Read more

"...Again, things sounded pretty decent on the music front...." Read more

"...I made several test calls. All test calls were clear and loud from both ends, no one could tell the difference between my desk phone and the soft..." Read more

"...works on left or right sides, and most important of all, the sound quality is fantastic...." Read more

4 customers mention4 positive0 negative

Customers are satisfied with the quality of the headset. They mention that it is a great product that they can use with their MacBook Pro or iPhone.

"Very nice headset for use with Google Hangouts. The sound quality is good for listening to music as well...." Read more

"...audio file, but the sound from the headphones of this headset was pretty darn good when I played the few games that I pick up every now and then..." Read more

"...as recommend by the book, "How to Train your Dragon," and it is fantastic. They are comfortable and work well with the sound." Read more

"Great product..." Read more

Top reviews from the United States

D. Carlin
5.0 out of 5 stars Great headset I can use with Macbook Pro OR iPhone! 3.5mm connection even works on laptop!
Reviewed in the United States on November 6, 2015
Verified Purchase
Very nice headset for use with Google Hangouts. The sound quality is good for listening to music as well. Works on my Mid-2012 Retina MacBook Pro via 3.5mm jack OR USB. No driver installation necessary (I am running OS X 10.9.5). I also tried it via 3.5mm jack on my iPhone 6S+. I love that this headset has a bunch of connectivity options - I can use it via 3.5mm jack on my laptop to keep my two USB ports free for other devices! The 3.5mm connector fits even with my Magpul Field Case on my iPhone! The leatherette headphones are quite comfortable, headset folds flat and comes with a carrying case for easy transport. Only minor downside is that the 3.5mm cable is kind of short once you remove the remote/usb adapter. Totally appropriate length for use with my phone, but I wish it were a little longer when using 3.5mm connection on my laptop. This is easily remedied with a TRRS extension cable. I've not come across another headset with all of these connectivity options. Volume is plenty loud on my laptop/phone with either 3.5mm connection or USB (laptop only).
3 people found this helpful
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Arianna Sepulveda
1.0 out of 5 stars Mic died in less than 6 months, worked well with Dragon Professional Individual 15 while it lasted.
Reviewed in the United States on March 29, 2019
Verified Purchase
So, I got this for a multitude of purposes, all of which it handled well. I needed a headset for the following:
1. Dictating with Dragon Professional Individual 15
2. Chatting with friends on Skype
3. Casual PC gaming
4. Listening to music

Dictating with Dragon Professional Individual 15:
This Mike was very good with Dragon! I was (and still am) quite new to Dragon at the time, and I was getting almost flawless results with this mic! The headset was also quite comfortable, and didn’t pinch while I wore my glasses, which was a godsend, given how light-sensitive I am. It should be noted that the arms of my glasses are rather thin, and I don’t have a large head, so your mileage may vary. Still, I didn’t get overly warm ears when wearing this headset, and it was quite easy to forget that I was wearing it, thanks to how light it was, and that it didn’t put a lot of pressure on my head.

I wasn’t rough on this headset at all, so it’s a bit baffling to me why the mic failed so quickly. Maybe it had something to do with the fact that I did carry it in my laptop backpack sometimes, and the case that the headset comes with is not very protective. It’s more like a fabric sleeve that has a little bit of padding sewn into it; I was expecting more of a hardshell-style case, something like the glasses cases that are firm, yet still a little bendable. Either way, being carried around in a laptop bag or not, this headset‘s mic failed under quite light usage conditions, which is extremely frustrating.

Casual PC Gaming, Chatting with Friends on Skype, and Listening to Music:
The mic worked well for Skype, just as I had expected it would, after putting it through it’s paces with Dragon. My friends liked how I sounded with my new setup.

I’m no audio file, but the sound from the headphones of this headset was pretty darn good when I played the few games that I pick up every now and then .

Again, things sounded pretty decent on the music front.

I probably should have figured out the warranty, but I’ve probably waited too long. Besides, after it stopped working as a mic, and I was just using it as a headset, one of my dogs got to it and chewed up one of the ear pads. I have a feeling this might disqualify me from obtaining any type of repair or replacement via the warranty.

For what I paid for this had said, I expected it to last quite a bit longer than it did. It’s quite disappointing that it didn’t, because everything else about it was so great! Ig’m hoping that the replacement I got for this headset (the Andrea NC-255VM USB)will last longer than this one did. I’ll post a review with my initial impressions of it once I receive it, and update as necessary.
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Dr Richard Short
3.0 out of 5 stars You get what you pay for.
Reviewed in the United States on April 4, 2022
Verified Purchase
The fit on your ear but not that comfortable.
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Aegiscrash
5.0 out of 5 stars Perfect for Softphone
Reviewed in the United States on March 16, 2016
Verified Purchase
I purchased this headset for using a Shoretel Softphone over a VPN connection. First off it was easy to setup, drivers were installed automatically on my Windows 10 laptop. After configuring the Shoretel software for a softphone, The headset is overall comfortable, it not super padded or anything, but for the price point it is adequate.

I made several test calls. All test calls were clear and loud from both ends, no one could tell the difference between my desk phone and the soft phone. I also like the controls on the cord itself. Average data usage was around 16KB / sec with some spikes to 24KB, all very minimal.

As a person that uses this infrequently it meets my needs perfectly, I would opt for a higher model if I was on the phone all the time, but for my use and the price it is perfect.
One person found this helpful
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JLM12
5.0 out of 5 stars Good buy
Reviewed in the United States on May 2, 2017
Verified Purchase
I use this with my dragon software as recommend by the book, "How to Train your Dragon," and it is fantastic. They are comfortable and work well with the sound.
One person found this helpful
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Marcus Ku
4.0 out of 5 stars Works great for my iphone 6 with a hardshell case
Reviewed in the United States on March 17, 2017
Verified Purchase
Delivered by Amazon. Works great for my iphone 6 with a hardshell case. I don't need a separate plug since the headset plug is thin enough to access the audio jack through my hardshell case. The headset was delivered in a plastic bag and a generic (soft, low quality) headset case which looks like a generic knockoff case made in a third world country. Not very useful case.
One person found this helpful
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Spencer B.
1.0 out of 5 stars Be carefully it works on the phone you are getting it for.
Reviewed in the United States on September 21, 2015
Verified Purchase
Great fit, however this will not work with a home phone and I can't find a 3.5mm to 2.5mm adapter to make it work. Don/t buy unless you have a 3.5mm setup such as a cell phone! Also be carefully if you buy it and need to return it, cause once it's opened they will not accept the return at the seller I got it from. And Amazon A-Z guarantee wont help me so they probably wont help you out either!!!!
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A Guy With Good Taste
5.0 out of 5 stars Works with iPhone! Photo on Amazon is wrong
Reviewed in the United States on January 13, 2016
Verified Purchase
If you spend time on phone conferences or interviews and use an iPhone, this product is fantastic. It's feather-light and comfortable, the boom mic is nicely adjustable, it works on left or right sides, and most important of all, the sound quality is fantastic. I ascertained this by having a client record my conversation with this headset vs. the Apple earbuds/inline mic (mediocre) and a pair of Bose QC 15's (poor). Note that this lacks the volume/pause/answer/disconnect switch of true Apple accessories, but that's minor. It also includes a USB adapter which the 1/8" miniphone plug can connect to, if you want to use it with a USB device (a computer). The photo on Amazon (as I post this) is incorrect: it shows the hard-wired USB adapter. Visit the Plantronics website to see how the 1/8" plug is separate from/disconnects from the little USB dongle. See the pic at:
http://www.plantronics.com/us/product/blackwire-315-325
10 people found this helpful
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Top reviews from other countries

Translate all reviews to English
dickeRobbe
5.0 out of 5 stars Erfahrungsbericht nach 6 Monaten --> Update: nach 4 Jahren!
Reviewed in Germany on September 4, 2018
Verified Purchase
Update nach 4 Jahren:

Funktioniert immer noch tadellos, zumal während Corona-Zeiten sehr viel benutzt. Kein Knarzen, alles dran, Klang immer noch derselbe, aber ich schaue gerade nach neuen Ohrpads, was aber nach 4 Jahren top ist. Merkwürdig, woher die negativen Bewertungen herkommen.

___________
Als erstes möchte ich anmerken, dass das der Preis für das Headset von 54 auf 74 EUR gestiegen ist. Keine Ahnung, ob das wieder so ein Amazon-ich-änder-den-Preis-minütlich Ding ist, aber ich würde nicht mehr als 50-60 EUR dafür ausgeben. Also lieber die Preise vergleichen...

So, jetzt zum Headset selbst. Ich muss sagen, dass das Headset wirklich sein Geld wert ist. Und als ich gerade über dieses Headset "True Faith" von New Order hörte, musste ich spontan diese Kritik schreiben.
Positives:
- Verständlichkeit der Skype Telefonate top und der Klang sowie der Bass beim Musik hören ist für ein Headset wirklich herausragend. Es macht Spaß damit Musik zu hören!
- Kabel ordentlich lang (ca. 2m)
- kein billiges Plastik, alles stabil
- Für mich top: das Headset steck über Klinkenstecker in der Lauter/Leiser/Stumm Bedienung und somit kann ich das Headset auch an mein Handy anschließen und dort auch bequem längere Telefonate führen
- Headset kann mit Sprechteil links oder rechts benutzt werden
- man hört, wenn man aus Versehen in das eigene Mikro schnauft
- bequemer Halt ohne Druck auf den Ohren
- Netztasche zum Verstauen und Transportieren
- Funktioniert mit Skype ohne Probleme
Negativ:
- Um das Headset auf das Niveau "perfekt" zu heben, müsste das Kabel noch mit einem Anti-Verdreh-Netz versehen werden. Nicht, dass das Kabel sich oft verwirrt und man sich an dem wenigen Verwirren ärgert, aber das wäre eben noch das Sahnehäubchen.

Ich würde es in jedem Fall wieder kaufen und jedem empfehlen, der häufiger ein Headset benutzen muss.
Ein Tipp noch: die Bluetooth Headsets sind schrott. Habe so viele Kollegen, die laufend ein leeres Headset haben oder man muss 10 Sekunden warten bist die Verbindung aufgebaut ist. Außerdem: fest verbaute Akkus --> Headset kann nach 2 Jahre auf den Müll geworfen werden.
One person found this helpful
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Woody
5.0 out of 5 stars Top quality mobile/pc headset
Reviewed in the United Kingdom on May 10, 2018
Verified Purchase
I was looking for a stereo headset to work with a mobile phone for work. This headset is comfortable to wear, has crystal clear sound quality and is light-weight, essential if you are going to wear it for long periods of time.

Using this means I can type while I talk and I avoid the problems of a phone pressed to your ear for ages.
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Sourciva
2.0 out of 5 stars Deçu!
Reviewed in France on April 5, 2018
Verified Purchase
Casque de tres bonne qualité. tiens sur la tête mais j ai eu mieux !! mais le niveau de son est assez bas en general et c est handicapant !
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Sabina N.
5.0 out of 5 stars cuffie da utilizzare con il telefono cellulare
Reviewed in Italy on March 1, 2016
Verified Purchase
Le cuffie le utilizzo con il telefono cellular. Sono molto pratiche e di facile utilizzo. Inoltre grazie alla custodia posso riporle con facilità.
One person found this helpful
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Fischfreundin
4.0 out of 5 stars Der erste Eindruck ist sehr gut
Reviewed in Germany on August 10, 2019
Verified Purchase
Gekauft habe ich dieses kabelgebundene Headset, um es für Skype und für die Diktiersoftware Nuance Dragon zu nutzen. Bislang habe ich dafür Bluetooth Headsets genutzt, doch das erste zerbröselte nach wenigen Wochen im wahrsten Sinne des Wortes und zwei weitere ließen sich von einen auf den anderen Tag nicht mehr mit dem Laptop koppeln.

Mit diesem kabelgebundenen Headset bin ich zwar in der Bewegung wieder eingeschränkt, aber schon die ersten paar diktierten Sätze und das erste Skype Gespräch mit diesem Headset zeigen eine sehr gute Sprachqualität. Beim Diktieren wurde jedes Wort sofort korrekt verstanden, was bei den zuvor genutzten Bluetooth Headsets recht selten der Fall war.
Bei Skype Gesprächen beklagen sich meine Gesprächspartner auch nicht mehr über Störgeräusche oder schlechte Sprachqualität (abgehakte Wörter).

Was ich sehr positiv finde ist, dass ich das Headset auch für das Smartphone nutzen kann, denn es verfügt standardmäßig über einen Klinkenanschluss. Erst wenn dieser in die Steuereinheit (Stummschaltung, Laut, Leise, Abheben) gesteckt wird, kann man den USB-Stecker am Kabelende am PC oder Laptop anschließen. Dann kann man das Headset am Rechner nutzen.

Positiv finde ich auch, dass sich das Mikrofon in beide Richtungen drehen lässt, so dass man das Mikro wahlweise links oder rechts einsetzen kann.

Ebenfalls positiv finde ich, dass das Headset mit einer kleinen Netztasche geliefert wird, in der man alle Teile gut verstauen kann. Dazu kann man dann auch die Ohrmuscheln am Headset um 90 Grad drehen, so dass sie flach auf dem Tisch aufliegen. Damit kann man das Headset besser in der Tasche verstauen udn transportieren.

Was nicht so schön ist, aber aufgrund der Bauform nicht zu ändern ist, ist die Größe des Headsets. Es ist nicht wirklich schwer, aber im Vergleich zu den vorher genutzten Bluetooth Headsets nimmt es weitaus mehr Platz in Anspruch.

Alles in allem betrachtet, bin ich mit dem Kauf aber sehr zufrieden. Jetzt muss es nur noch halten. Aufgrund meiner bisherigen Erfahrungen gebe ich eine Kaufempfehlung.
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