Okay, the drone is great. It does exactly what is advertised. It's a solid drone, films at 4k, and the picture quality is great. You can go onto YouTube to find examples. It's good quality considering I don't know of anyone filming a blockbuster film with one (and even then, you get the right LUT and you might be surprised with how polished the end result comes out). It checks a lot of boxes for most people. It has GPS, a follow mode, it comes with 2x batteries which give it an absolute TON of flight time. But all of that pales in comparison to the customer service experience I had with Holy Stone.
So when I first received the drone, I went ahead and set it up. I'm extremely new to flying drones, but I consider myself to be at least a little bit technically literate, so when I couldn't get the unit to produce a Wi-Fi hotspot for my phone to connect to, I went through the basics to make sure it wasn't a PEBKAC error or anything, and then reached out to their support... on a Friday evening. I called, and after hearing it was after hours, I shot them an email, fully not expecting to hear word one until Monday. That was until, probably not 30 minutes later my phone rang, and someone let me know that they were actively working on my issue.
Their tech support team ran me through a few troubleshooting options, all of which were clear, concise, and accompanied by pictures and videos. After it was determined that the Wi-Fi module in my unit was nonfunctioning, they told me that they'd ship a replacement, along with the obligatory "I can take 3-6 business days under normal circumstances for parts to ship, please allow that plus additional time for COVID related delays...". So there I was on Sunday night thinking it'd be 2-3 weeks before I'd have parts in hand to repair the drone.
Well, it's Tuesday morning now, and they sent me a new drone. I take it out, test it, everything is working and I've got an ear-to-ear grin as I can now chase my poor dog around the fields next to where I live.
The only suggestion I'd have for anyone buying a new one of the HS700E's, and this is more an issue with me being a very new drone flyer than anything else, is if you're going to fly it near anything (near trees or anything outside, or just generally inside), they make these propeller guard bumper rail things. I'd just buy them whenever you buy the drone. I'm sure they're not necessary for someone who's been flying for a while, and I have gotten a pretty good handle on it over the last hour because the controls themselves are very easy and responsive, but if you panic and press a joystick the wrong way or something and it hits a wall, I'm sure it's not easy to bounce back. I've had a couple of close calls, so mine are already in the mail.
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From the brand
Dare to Fly, Soar to Live.
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The sky is full of dreams. Let our drones be your dream catcher.
Everyone should have easy and inexpensive access to the flying dream. That’s why we dedicate ourselves to creating high-tech, affordable, and fun-to-fly drones.
Since 2014, Holy Stone has become the best choice of entry-level drones for beginners and drone lovers. More than 5 million customers have enjoyed flying and captured great life moments with their Holy Stone drones.
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Customer Review: Awesome product. All is as advertised
Steve S.
Reviews with images
Reading the instructions
I don't want to come of as a sponsor for this company but I love Holy Stone drones. I'm very much a beginner so this is a perfect choice I think for that, but I still can tell the difference between good and high end technology. No, this isn't ranked as the best, but I would not trade this one. I'm not crazy about the camera. But I'm also not shooting professionally. The camera is still crystal clear.i love all the modes. Follow me works great. Kept me in frame even when I was running. Orbit was spot on. The custom calibrations on this are absolutely perfect for anybody. If you're to nervous to go out to far just set it to the distance you're comfortable with. That easy. I couldn't say what the full battery charge is, but I can say I flew about 22 minutes stopped for a bit, with battery still on, I went back up for at least 6 minutes until the controller alerted me low battery. And another thing I love is when the battery is low it will not go any further than a specific distance. The most important thing I can say is definitely read the instructions on connecting wifi properly. It can be tricky if you're rushing into it. I know. I did plenty. So much that I thought it wouldn't work. But I have had absolutely no problems when done correctly.
Top reviews from the United States
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Reviewed in the United States on July 26, 2022
Reviewed in the United States on October 18, 2023
First off, the unboxing experience itself was a joy. The packaging was well-organized, and the drone was securely nestled inside, with all its accessories neatly arranged. Setting it up was a breeze; the instructions were clear and user-friendly.
The real magic began once I had the Holy Stone HS700E in the air. The 4K UHD camera delivered stunningly sharp and clear footage, and the 130-degree field of view provided an impressive perspective of the surroundings. The EIS (Electronic Image Stabilization) was an absolute game-changer, ensuring smooth and steady video capture even in windy conditions. I was thoroughly impressed with the quality of the images and videos I captured during my test flight.
The drone's flight performance is exceptional. It felt stable and responsive in the air, and the various flight modes made it easy to control and experiment with different maneuvers. The impressive range allowed me to explore the environment from a considerable distance. The GPS and Return-to-Home feature worked flawlessly, providing an added layer of safety and convenience.
The Holy Stone HS700E has a well-designed remote controller with a crisp and clear display, making monitoring your drone's status and camera feed easy. The smartphone app was also user-friendly and packed with features for further enhancing your flight experience.
I couldn't be happier with this drone's battery life, allowing for an extended flight session.
The Holy Stone HS700E has exceeded my expectations. It combines top-notch camera quality, excellent stabilization, and intuitive controls into one impressive package. Whether you're a seasoned drone enthusiast or a beginner like me, this drone offers a fantastic experience. I can't wait to explore more with it and capture breathtaking aerial footage. Five stars, without a doubt!
Unveiling the Holy Stone HS700E: A 5-Star 4K Drone Experience!
Reviewed in the United States on October 18, 2023
I am blown away by the Holy Stone HS700E 4K UHD Drone with EIS Anti Shake 130 FOV Camera! When I opened the box and took it for a spin, I was amazed by its performance and features. At night, the drone returned and hit the landing pad spot flawlessly!Reviewed in the United States on October 18, 2023
First off, the unboxing experience itself was a joy. The packaging was well-organized, and the drone was securely nestled inside, with all its accessories neatly arranged. Setting it up was a breeze; the instructions were clear and user-friendly.
The real magic began once I had the Holy Stone HS700E in the air. The 4K UHD camera delivered stunningly sharp and clear footage, and the 130-degree field of view provided an impressive perspective of the surroundings. The EIS (Electronic Image Stabilization) was an absolute game-changer, ensuring smooth and steady video capture even in windy conditions. I was thoroughly impressed with the quality of the images and videos I captured during my test flight.
The drone's flight performance is exceptional. It felt stable and responsive in the air, and the various flight modes made it easy to control and experiment with different maneuvers. The impressive range allowed me to explore the environment from a considerable distance. The GPS and Return-to-Home feature worked flawlessly, providing an added layer of safety and convenience.
The Holy Stone HS700E has a well-designed remote controller with a crisp and clear display, making monitoring your drone's status and camera feed easy. The smartphone app was also user-friendly and packed with features for further enhancing your flight experience.
I couldn't be happier with this drone's battery life, allowing for an extended flight session.
The Holy Stone HS700E has exceeded my expectations. It combines top-notch camera quality, excellent stabilization, and intuitive controls into one impressive package. Whether you're a seasoned drone enthusiast or a beginner like me, this drone offers a fantastic experience. I can't wait to explore more with it and capture breathtaking aerial footage. Five stars, without a doubt!
Images in this review
Reviewed in the United States on March 31, 2024
