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HP ScanJet Pro 2500 f1 Flatbed Scanner (L2747A)

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4.0 255 ratings

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Purchase options and add-ons

Media Type	Paper, Photo, Business Card
Scanner Type	Document
Brand	HP
Model Name	ScanJet Pro
Connectivity Technology	USB
Resolution	1200
Item Weight	9.5 Pounds
Wattage	4.73 watts
Sheet Size	8.27 x 5.83 x 4.13 x 6.93 x 3.94 x 8.50 x 122.04 x 3.50 x 8.50 x 8.50 x 8.50
Color Depth	24-bit

About this item

Boost productivity with fast, versatile scanning. Produce up to 40 images per minute with two-sided scanning and a 50-page automatic document feeder.
Scan pages up to 8.5 x 122 inches (21.6 cm x 309.9 cm) through the ADF, and use the flatbed for bulky media.
Don't wait for warm-up—instant-on technology lets you begin scanning quickly
Sharp images and powerful editing tools. Accurately capture text from documents for easy editing with HP scan and I.R.I.S. Readiris Pro OCR software.
Get sharp, true-to-life scans of documents, graphics, and photos with up to 1200 dpi resolution. Easily edit and organize documents and photos with a full suite of feature-rich software.
Automate and streamline your workflow. Streamline routine work with one-touch scanning—create one-button, custom settings for recurring scan jobs.
Define scan profiles for common document types and scan to multiple destinations with HP scan software. Quickly share or archive scans directly to popular cloud destinations with HP scan software.
One-year limited hardware warranty; 24-hour, 7 days a week Web support

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Product Description

Enhance productivity for routine scanning with a compact HP Scanjet Pro. Automate workflow with fast, two-sided scanning, A 50-page ADF, 1, 500-page daily duty cycle, and one-button shortcuts. You can even quickly capture and edit text from documen

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	This Item HP ScanJet Pro 2500 f1 Flatbed Scanner (L2747A)	Recommendations Plustek OpticPro A320E - A3 CCD Sensor Flatbed Scanner, 12" x 17" scan Area with 7.8 Second Speed. Windows,Mac, ICA & Twain Compliant.	dummy Epson Perfection V19 II Color Photo and Document Flatbed Scanner with 4800 dpi Optical Resolution, USB Power and High-Rise, Removable Lid	dummy HP ScanJet Pro 2600 f1, Fast 2-Sided scanning and auto Document Feeder (20G05A)	dummy ScanSnap iX1600 Wireless or USB High-Speed Cloud Enabled Document, Photo & Receipt Scanner with Large Touchscreen and Auto Document Feeder for Mac or PC, 17 watts, Black	dummy Epson DS-1630 Document Scanner: 25ppm, TWAIN & ISIS Drivers, 3-Year Warranty with Next Business Day Replacement
	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart
Price	$245.00	$649.00	$89.99	$379.00	-28% $399.99 List: $554.00	-22% $295.00 List: $379.00
Delivery	Get it May 2 - 6	Get it as soon as Friday, May 3	Get it as soon as Saturday, May 4	Get it as soon as Friday, May 3	Get it as soon as Friday, May 3	Get it May 6 - 10
Customer Ratings	4.0255	4.279	4.32,291	4.518	4.74,182	4.1430
Easy to use	4.1	4.2	4.2	4.6	4.4	3.7
Tech Support	2.9	3.9	3.3	4.3	4.1	2.7
Picture quality	—	4.0	4.1	5.0	—	3.9
User interface	—	3.8	3.7	4.0	4.4	—
Sold By	FuserNow	Billion Star Inc.	Amazon.com	Amazon.com	Amazon.com	GenuineTechStores
scanner type	Document	Photo, Book	Photo, Document	Document	Document, Receipt	Document
sheet capacity	50	300	1	60	50	50
paper size	8.27 x 5.83 x 4.13 x 6.93 x 3.94 x 8.50 x 122.04 x 3.50 x 8.50 x 8.50 x 8.50	12x17	8.5 x 11.7	8.50 x 122.04 x 8.50 x 3.50 x 8.27 x 5.83 x 4.13 x 6.93 x 7.17 x 8.50 x 122.04	2 x 2, 5 x 7, 8.5 x 11, 8.5 x 14.17, 11 x 17	Legal
connectivity tech	USB	USB	USB	USB	USB, Wi-Fi	USB
optical sensor tech	—	CCD	CIS	—	CIS	CIS
media type	Photo, Paper, Business Card	Paper	Photo, Document	Photo	Paper, Business Card, Photo, Receipt, Post Card	Photo
resolution	1200	800	4800 dpi	1200	600	1200

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Product information

Product Dimensions

13.8 x 17.8 x 4.8 inches

Item Weight

9.5 pounds

ASIN

B0150UKOP0

Item model number

L2747#BGJ

Customer Reviews

4.0 255 ratings

4.0 out of 5 stars

Best Sellers Rank

#105,307 in Climate Pledge Friendly (See Top 100 in Climate Pledge Friendly)
#25 in Flatbed Scanners
#5,847 in Climate Pledge Friendly: Electronics

Is Discontinued By Manufacturer

Date First Available

September 22, 2015

Manufacturer

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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What's in the box

L2747A HP ScanJet Pro 2500 f1 Scanner; HP ScanJet Pro 2500 f1 Flatbed Scanner Engine; Install Guide; HP Scan Software & Drivers CD; HP Bonus Pack Software CD; Supporting flyers; Cushions; USB cable; Power adaptor; Power cords

Sustainability features

This product has sustainability features recognized by trusted certifications.

Energy efficiency

Conserves energy compared to similar products.

As certified by

EPEAT

Part of

Climate Pledge Friendly

Customer reviews

4 out of 5

255 global ratings

How customer reviews and ratings work

Customers say

Customers have expressed positive opinions about the performance and ease of use of the scanner. They mention that it works better than expected, the sheet feeder works smoothly and reliably, and the software is easy to use. Customers are also satisfied with appearance. However, some customers have reported issues with jams. Opinions are mixed on quality and value.

AI-generated from the text of customer reviews

51 customers mention38 positive13 negative

Customers like the performance of the scanner. For example, they say it's fast, clear, and feeds documents quickly without hesitation. Some mention that the software is great and the scans are super quick. Overall, most are satisfied with the performance and recommend it to others.

"...I have not had problems with the ADF jamming and the ADF is faster than the old Xerox scanner I used until it was no longer compatible with Windows..." Read more

"...The scans are great, the speed (if that matters) is fast enough for a home machine...." Read more

"...A great work tool." Read more

"...The included HP software works well, although I often just use Adobe Acrobat for twain scanning...." Read more

32 customers mention26 positive6 negative

Customers find the scanner easy to use. They say the HP software is easy to set up and use, with features packed into an intuitive interface. They also say the scanner can scan and edit forms with ease, making it frustration-free work. Customers also mention that the software offers a lot of flexibility.

"...All of the software features are easily understood and provide convenience in working with documents and photos...." Read more

"...It has a modest footprint and so it is easy to set up in your home office...." Read more

"...do something a little more sophisticated, though, the software offers a lot of flexibility and is still easy...." Read more

"...Pro 2500 f1 flatbed scanner with document feed made quick, frustration-free work of that stack of paper...." Read more

4 customers mention4 positive0 negative

Customers like the appearance of the scanner. They mention that it looks pretty, is fancy, and is a very nice flatbed and sheet-fed color scanner. The flat bed allows for awkward shapes and thicknesses or multiple overlays to be scanned.

"This is a very nice flatbed and sheet-fed color scanner suitable for clear crisp legal size documents...." Read more

"...Large footprint but the flat bed allows for awkward shapes and thicknesses or multiple overlays to be scanned at once." Read more

"The scanner is fast and looks pretty, but that's about all thats good about it...." Read more

"Fancy and robust..." Read more

48 customers mention32 positive16 negative

Customers are mixed about the quality of the scanner. Some mention it's a nice scanner, great for home or small business, and produces high-quality scans. However, others say that it gets an error or something doesn't scan right, it scans very slow, and often produces uneven pages. They also say that the OCR is poor and that it easily jams.

"...I have scanned many items and am pleased with the quality it gives me. One of the things that sold me on it was how user-friendly it is...." Read more

"...The scans are great, the speed (if that matters) is fast enough for a home machine...." Read more

"...It says sheet feeder empty and does not scan. The instructions say put item on glass. Press scan, nothing...." Read more

"...You don't have to use it, though. The scanner is TWAIN compliant, and there are several free, open-source scanner applications that will work with..." Read more

11 customers mention7 positive4 negative

Customers are mixed about the value of the scanner. Some mention it's well worth the price, while others say it'll waste your time and money.

"...The scanner is TWAIN compliant, and there are several free, open-source scanner applications that will work with it...." Read more

"...Useless. There is no way to change power off or reconfigure the button function. If it has any function at all...." Read more

"This is a great value for the money...." Read more

"Nice replacement for our old HP 8250 Scanner at a value price. Love how it scans both sides of a document at once. No complaints so far" Read more

13 customers mention0 positive13 negative

Customers are dissatisfied with the jams in the scanner. They say the ADF and paper feeder jam all the time, and the feeder tray jams every time they try to use it to scan multiple or double-sided documents. They also report that the scanner makes a hard wurring sound when drawing paper in.

"...but after a few days of scanning papers it's making a bit of a hard wurring sound when drawing paper in...." Read more

"The feeder tray jams every time I try to use it to scan multiple or double-page scans" Read more

"I was really disappointed in this scanner. It easily jams, it takes forever to feed paper through it...." Read more

"This scanner is terrible. The ADF jams ALL the time for no reason...." Read more

4 customers mention0 positive4 negative

Customers are dissatisfied with the compatibility of the scanner. They mention that it is not compatible with Mac computers that are running any current OS, and that the website's downloads do not support the latest MacOS.

"...Their website's downloads do not support the latest MacOS." Read more

"This scanner is not compatible with Mac computers that are running any current OS. It will only run on Yosemite or earlier versions of the Mac OS...." Read more

"Not compatible with new Mac Air" Read more

"Does not integrate with my Apple computer for text. OK for photos...." Read more

3 customers mention0 positive3 negative

Customers are dissatisfied with the automatic feeder of the scanner. They mention that it's not fixable, the sheet feeder is a bit fickle, and that it often produces uneven pages.

"...ETA: The sheet feeder is a bit fickle. The pages to be scanned must be pushed all the forward against the stop." Read more

"Scans very slow and often produces uneven pages" Read more

"Automatice feeder is not fixable...." Read more

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Stephanie Despain

This scanner does the job well!

Reviewed in the United States on January 8, 2018

Verified Purchase

I have one of these at work and knew I wanted this model for home. Yes, sometimes it isn't always the greatest at feeding the paper without a little babysitting, but it doesn't happen all the time once you figure out how to meet its needs. I have scanned many items and am pleased with the quality it gives me. One of the things that sold me on it was how user-friendly it is. All of the software features are easily understood and provide convenience in working with documents and photos. I like the feature that allows it to read both sides in one feed. Being able to add additional scans to what was just scanned is a great feature for me. Even removing a jammed document is simple. I suggest once you've installed the unit and loaded the software that you re-start your computer. It has a tendency to not recognize the scanner until you do. Make sure you turn the scanner on before you click the scanner icon or you'll get the same message. It's a little annoying but no biggie. If you've dealt with difficult scanners before, you'll find this one to be a relief and a joy.

8 people found this helpful

Helpful

Seems to be a good scanner that does what HP says it will do

Reviewed in the United States on December 20, 2016

Verified Purchase

The scanner works fine with Windows 10 and Nuance Paper Port 12 (although you do need to apply the Windows 8 fix so PaperPort will see the scanner, but that's a PaperPort problem, not a scanner problem). I have not had problems with the ADF jamming and the ADF is faster than the old Xerox scanner I used until it was no longer compatible with Windows 10. The scanning software that comes with the scanner scans to PDF only, so unless you have software to manipulate a PDF (Adobe Reader DC is not full-functioned, so some functions require Adobe Pro or Nuance PDF Converter [and, no, I don't work for Nuance, but do have some of their products)] or the like), you cannot do some tasks.

The only reason I did not rate this scanner with 5 stars is the auto power down feature, which really is not necessary since it occasionally surprises me when scanning software can't find the scanner because it has powered down. Perhaps there's a way to disable this feature, but I haven't searched the documentation for it, yet.

14 people found this helpful

Helpful

Jeffrey Mead

Works well with MAC and the Catalina OS

Reviewed in the United States on April 4, 2020

Verified Purchase

Purchased b/c of COVID 19 and the stay at home directive. Running OS 10.15.3. The scanner comes with CD's which you need if you are running a Windows operating system. If you have a MAC, you connect the scanner to your MAC via the supplied USB cord and download 2 pieces of software. Do NOT download both at the same time. Rather, download the first set of drivers, install it and then go back to the HP support web page and download the second software patch. Trying to download both concurrently failed twice for me; the "one download at a time" worked fine. Once you install both sets of software from HP, the scanner is good to go. The scans are great, the speed (if that matters) is fast enough for a home machine. It has a modest footprint and so it is easy to set up in your home office. I wish it was bluetooth enabled, but alas it is not so the only "hassle" is connecting the scanner to your MAC before you initiate the scan. Other than that, drama free.

6 people found this helpful

Helpful

Marvin Lipschitz

If you have MacOS, this scanner and software is 100% useless; buy an Epson instead.

Reviewed in the United States on October 20, 2019

Verified Purchase

I have the Latest version of MacOS Catalina 10.15. I bought this because they had software for Catalina while, at the time, Epson did not. I put a photo on the scanner glass and hit scan in the HP software. It said I couldn't use the scanner glass, this only works with the document feeder on MacOS. It says sheet feeder empty and does not scan. The instructions say put item on glass. Press scan, nothing. How to change the mode from Feeder to glass? If this function exists, it is undisclosed in the instructions. I have been using scanners of all types since the mid 90's. In the mid 90's they were $30,000. Edit: I did find this scanner app that is Apple's "Image Capture.app" this does work. Otherwise, HP offers no scanning software to use with their scanner on MacOS Catalina 10.15 when using the scanner glass. Now I know why they were compatible with Catalina, they never really had software for the Mac anyway. Support, sucks. Software sucks and is almost nonexistent. I should say that the HP Utility has some great features, none of them work, but if they did they would be great.
"Failed to open a session on the device." )is the result of the Scan to Cloud setting, Energy Setting(auto power off), and maintenance reset; Device information works, but the serial number produced is not recognized by HP. (too many characters, solution is to break machine by turning upside down to read the serial number) So, the "HP Utility.app" serves only to show you how much HP sucks, otherwise it serves no function at all.

It shows the device, it can download the current settings from the device, but no setting can be applied. Useless. There is no way to change power off or reconfigure the button function. If it has any function at all.

I haven't tried the new Epson scanning software, but if it even exists, it is better than HP.

Using the image capture software: Say you have 10 documents to scan, each document has 5 Pages (two sided) you can create 1 PDF with 100 pages or 100 PDFs. You can not create 10 PDF documents. This scanner might be good if you could find some actual scanner software that worked correctly.

24 people found this helpful

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Julieta Curiel

Artículo muy recomendable

Reviewed in Mexico on October 4, 2019

Verified Purchase

La impresora funciona sin ningún problema, empaquetada perfecto el equipo llegó en excelente estado.

Translate review to English

It's a HP. It works

Reviewed in Canada on May 21, 2019

Verified Purchase

Bought this as a replacement for a Canon USB scanner which finally died after about 20 years. The scanner works right out of the box. I installed the enclosed software, hooked up the scanner, and was back in business. The software is intuitive, and the scanner can do multiple sheets, and can scan one or double sided if you use the feeder. Quality of the scans so far are good. It seems to be well built. I have had good experience with HP products, and I expect this scanner will last a good while.

Lawrence James

Good Product

Reviewed in Canada on January 27, 2022

Verified Purchase

Better than all-in-one options.

V Rojas

Escanear con diferente formato

Reviewed in Mexico on July 27, 2020

Verified Purchase

Cuando la conecto, no la reconoce. He tenido que instalarla 2 veces.
No me respeta el formato que deseo. Aunque en el panel del escaner tiene opción de PDF y JPG, al escanear solamente me da la opción de JPG. Se puede cambiar esta configuración?

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Omar Jiménez

Muy buen servicio.

Reviewed in Mexico on February 17, 2020

Verified Purchase

Excelente, llegó antes de lo estipulado.

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HP ScanJet Pro 2500 f1 Flatbed Scanner (L2747A)

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