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uBee DVW3201B Docsis 3.0 Telephony EMTA Wireless cable modem U10C046

3.5 3.5 out of 5 stars 118 ratings
Currently unavailable.
We don't know when or if this item will be back in stock.
Brand UBEE
Total Ethernet Ports 2
Number of Ports 6
Modem Type Cable

About this item

  • DOCSIS 3.0 certified
  • 8 downstream and 4 upstream channels
  • 4 10/100/1000 RJ45 Ethernet ports
  • 2 RJ11 telephony ports
  • 2 Tx and 2 Rx internal antennas
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Product Description

The DVW3201B blends high-speed LAN capabilities with the convenience of wireless networking, and analog telephony in one device. The DVW3201B is well suited to deliver multiple networking capabilities to the contemporary demands of residential and Small Office/Home Office (SOHO) subscribers.

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uBee DVW3201B Docsis 3.0 Telephony EMTA Wireless cable modem U10C046

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Customer reviews

3.5 out of 5 stars
3.5 out of 5
118 global ratings

Customers say

Customers have negative opinions about the connectivity of the modem. They say it drops the connection constantly, and the WiFi won't stay on. Customers also disagree on performance, value, condition, and battery.

AI-generated from the text of customer reviews

7 customers mention7 positive0 negative

Customers find the installation of the modem to be easy. They say that it plugs and plays, and is a very capable N-level setup that works even better than their old dual band Cisco.

"...Not anymore! This hooked up easily...." Read more

"...It's a very capable N-level setup that works even better than my old dual band Cisco/Linksys Wi-Fi router...." Read more

"Work's good easy installation" Read more

"...setup was way too easy. all the devices i tried found it and paired in seconds." Read more

55 customers mention31 positive24 negative

Customers are mixed about the performance of the modem. Some mention that it has worked flawlessly, while others say that the wifi does not function.

"...Not mine! Once they reset the modem, everything worked fine! I set up my gateway access in less than 3 minutes and everything was golden!..." Read more

"...No problem. I went into the configuration page. It would not allow me to enable wifi. I would select "enable" and click "apply"...." Read more

"...This is a near duplicate of the Brighthouse model and does work. So it will pay for itself in just a few months...." Read more

"This has mostly worked OK for about a year, but the Wi-Fi feature doesn't work...." Read more

13 customers mention9 positive4 negative

Customers are mixed about the value of the modem. Some mention that saving money is wonderful, it's a good purchase for the price, and it lowers their monthly cable bill. Others say that the wifi doesn't work, so money was wasted and they're back to renting.

"...All in all, a good purchase for the price." Read more

"Very happy with the modem/router combination! Saving money is wonderful rather then paying cable company monthly for the same equipment I now own...." Read more

"...Zero stars for Time Warner customer service. It is woefully pathetic." Read more

"...years for this modem, bought one here for $25 and it works great and save money!" Read more

12 customers mention4 positive8 negative

Customers are mixed about the condition of the modem. Some mention it's in great condition, while others say it was broken, had scratches and scuffs, and had a crack in the plastic cover.

"...It also has a crack in the plastic cover on one side." Read more

"Arrived in excellent condition, and it works like a charm!..." Read more

"...Giant scratches all over it. Big greasy fingerprints all over it. Very dirty...." Read more

"...The unit had a few scratches and scuffs, not unexpected...." Read more

8 customers mention3 positive5 negative

Customers have mixed opinions about the battery of the modem. Some mention that the strong backup battery means they are up and running faster than they were with the previous modem, while others say that it came with no battery.

"...One other caveat. This came with NO battery so there is no battery backup. But it did come with power cord and Ethernet cable." Read more

"...The strong backup battery means I am up and running faster than I was with the other modem after a power outage...." Read more

"...When I received the new modem I noticed that it did not include a battery and panicked but I also noticed the modem from the cable company didn't..." Read more

"...I was rather disappointed that it did not come with a battery. My mistake for not being a lawyer ND being able to interpret the fine print." Read more

12 customers mention2 positive10 negative

Customers are dissatisfied with the connectivity of the modem. They mention that it drops the connection constantly, loses service connection, and the WiFi won't stay on. The phone line connection is defective and sporadically reverts to disabled. The WiFi light turns off and the web interface keeps turning itself off for no apparent reason. The telephone connection takes forever to sync.

"...That would work for a while but it would sporadically revert to disabled. Removing power and powering back on would consistently disable it...." Read more

"...At first, the phone line did not function (the phone light didn't even light up, but then the Brighthouse guy came and fixed it...." Read more

"...be turned on through a web interface because it keeps turning itself off for no apparent reason...." Read more

"...to give off quite a bit of heat and occasionally I seemed to loose service connection...." Read more

Top reviews from the United States

ChelBell
5.0 out of 5 stars GOODBYE LEASE & WIFI ACCESS FEES!
Reviewed in the United States on December 19, 2014
Verified Purchase
So far so good! With the price I purchased this at, it will pay off in just two months! Goodbye Bright House and your fees for leasing and WiFi access! That is the main reason I purchased my own modem. I saw how Bright House was "upgrading" every one to their "Echo" service, giving them a new modem, then charging them $3.00 per month for WiFi access if they didn't have the Lightning 60 plan! Really? WiFi is FREE! It's bad enough that they charge $4.00 a month in leasing fees for their modem, but they are going to charge $3.00 extra month just to have a wireless connection? Not anymore! This hooked up easily. All I did was disconnect the old modem, connected this one, called BHN with the Mac and serial numbers and voila! No issues! We have home telephone also with our plan, and the only issue with the home phone service was on BHN's end. Not mine! Once they reset the modem, everything worked fine! I set up my gateway access in less than 3 minutes and everything was golden! What was funny is how the BHN rep tried to talk me out of connecting my own modem and to continue to use their "new" modem. Honestly, we have a better WiFi signal and quicker internet speed with this modem, than we did with the BHN modem. This modem is just as good as the Arris modem that BHN is leasing out to it's customers...if not better! If you have the "Echo" service, you can still use this modem with your own signal extender. This modem can be set for 5ghz. However, since I live is a small place, I have it set to 2.5ghz as the signal is not so weak as the 5ghz. Besides, most wireless devices (smartphones, older laptops) can't handle the 5ghz speed. That's really only good if you have your device hardwired into the modem. I actually feel liberated from "Big Brother Bright House" telling me what I can and cannot do with internet service that I'm paying out the yin yang for! I paid about $15.00 for this as a refurbished unit (which is really no different than the units that BHN gives it's customers) and it will save me $84 per year (plus additional taxes) off of my BHN bill. Not a bad investment if I do say so myself!
4 people found this helpful
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Timothy Eaton
1.0 out of 5 stars Wifi not functioning properly on my modem
Reviewed in the United States on November 21, 2014
Verified Purchase
First of all, after hours spent on the phone with 5 different Time Warner tech support agents, 3 out of the 5 concurred that T-W will not allow you to use the telephone (E-MTA) part of the modem. You must use theirs. A customer service agent at my local T-W office agreed with this stating that there was proprietary software onboard the modems which T-W distributes. I do not know if that is true.

However, the modem I ordered through this vendor did not appear to work properly. The Wifi light would not come on right away. No problem. I went into the configuration page. It would not allow me to enable wifi. I would select "enable" and click "apply". The selection would then revert to "disabled". The only way I could get it to work is to reset to factory default. That would work for a while but it would sporadically revert to disabled. Removing power and powering back on would consistently disable it. I sent it back and will hopefully get my refund soon.

One star for the modem. Zero stars for Time Warner customer service. It is woefully pathetic.
6 people found this helpful
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Patricia Bruder
2.0 out of 5 stars Works OK except for the Wi-Fi feature
Reviewed in the United States on February 15, 2015
Verified Purchase
This has mostly worked OK for about a year, but the Wi-Fi feature doesn't work. I enabled the Wi-Fi a few times, and it worked fine for a few hours, but then it just turned off again. It also has a crack in the plastic cover on one side.
One person found this helpful
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hairbawl87
5.0 out of 5 stars Tampa Bay Tech-Savvy User Review with Bright House Networks Service
Reviewed in the United States on August 23, 2014
Verified Purchase
I purchased this item from Miakota and received it today 08/23/14. I noted that in the marketplace that it included power cable, ethernet, battery and the actual modem-router. Perhaps some sellers do not include these items so be aware.

Upon receiving the unit I immediately connected it via ethernet to my laptop. The default address is documented on Ubee's website as well as the default username and password. For technicians, the advanced settings are accessed through a different username and password which is also documented on Ubee's website. This is crucial if you wish to bridge the modem-router so that you can use your own router. Basically the address is 192.168.0.1 with user (username) / user (password). The advanced login is the last 8 characters of your MAC address (no colons) with c0nf1gur3m3 as the password. I confirmed that the MAC address on my device is the same as the side label as well as the device serial number. That's important for you to have when contacting your ISP and ensuring that this aftermarket item is untampered.

As for the device and ISP interaction for service, all went well. I'm a Bright House Networks customer in the Tampa Bay area (FL) and did not have any issues. I contacted Bright House and told them I purchased my own DOCSIS 3.0 MTA modem-router and wished to have it registered for internet and phone service. They transferred me to the St. Pete branch for Advanced Networking--which is preferable as they know their stuff--and everything was completed within 30-45 mins. During the process you must provide the manufacturer (Ubee), model number (DVW3201B), modem's MAC address and if you have phone service via VoIP you must provide the eMTA MAC address. Again, all of which is physically found on the side of the unit. You must of course realize that if you use VoIP/internet phone service that you'll be out of service when switching devices and while having your device registered/provisioned (~30 to 45 mins). Afterwards, full speed ahead!

I use my own Linksys WRT1900AC wireless router so I do not use the wireless functionality. I saw where some reviewers have complained about the device's speed and range and, frankly, modem-router combos are not the best solutions for providing wireless access especially in large environments. However, my sister uses this model and it works for them.

I've only had it up and running for a day so I may return for an edit if things go wrong.
32 people found this helpful
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