Easy to install, good features, reliable,
I used it on my garage, and stopped carrying the garage door remotes.
The camera clarity is really good, and night vision is pretty good too.
Motion detection is pretty sensitive and gives alerts on minor differences as well. Hence Very good.
Issues:
1) I found that some improvements like correct time zone syncing is needed, as there is a little diff between my time zone and the time marked on the video by 2Hrs. I reached out to the tech support, and they respond pretty faster, though my issue is still not fixed, I am sure that will soon address it about the time zone synchronization.
2) Google Home linking is broken as of now, and doesn't work, and the tech support, says that it is being addressed.
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Additional Details
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Product Description
Ensure Garage Security
· Real time monitoring with FHD 1080p camera (day/night)
· 30 day free trial for cloud subscription up to 7 days of continuous cloud recordings
· Motion and sound detection with real time alerts sent to your phone
Allow Access Sharing
· Share your garage access with friends and family
· Receive real time alerts together, never hurts for extra eyes on the door
· Live view your garage together, know who is home and when
Convenient Remote Control
· Open or close your garage door from anywhere anytime
· Verify the status of your garage by viewing it live
· Ask Alexa and Google Assistant to control the garage for you
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Simple Installation· Compatible with most garage door opener brands and models (Chamberlain, Liftmaster, Craftsman, etc.) · Cable wire installation with simple tools, step by step instructions through App · Automatic WiFi pairing ability that allows quick add of the device |
Beautiful Compact Design· Light weight and slim design which blends into your garage scheme · Magnetic base with ability to easily attach to bottom of garage door opener |
Interact with Your Garage Space· Talk through your Garager to the ones you care · Listen to what is going on in the garage space |
Wide Range Motor Compatibility· Scan the QR Code to access our compatibility checker tool to make sure that your motor is compatible. · If it is on the list, it works! · We are constantly updating the list, if you have any questions regarding compatibility please contact our support team! |
Alcidae Customer Support
· Responsive local customer support via Email/phone/website
· 30 days return policy from date of delivery (matching Amazon)
· One year repair or parts from date of delivery
Videos
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Videos for this product
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Garager 2 Installation Guide and Tips
Alcidae
Reviews with images
not as good as what I expected, but it works
I bought a whole set of Alcidae product ( 2 Visioners, 1 Tracer and 1 Garage2), having no problem to set up others but the garage2, it just not able to connect to WiFi, after many try I decide to contact their Tech support, Calling many time their 800 # promised 24/7 but one answer the phone, fortunately some one called me back after many tried and left message for the answering machine. he guided me go through the steps that I already done it many times, finally he believed it was hardware issue. Nothing he can do, asked me to return, refund and reorder, so I did, I understand this type of problem does happen time to time. the garage_2 has significant delay action but it works.
Top reviews from the United States
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Reviewed in the United States on January 23, 2023
Color: Garager 2Verified Purchase
I was initially very excited about this unit because the design looked quality, and with the initial unboxing there were no red flags. The trouble started when I attempted to connect it to the wifi. After inputting the correct information multiple times, I still couldn’t get the camera to connect to the app. Then I realized it was ALREADY connected to another account, and it gave me a wonky error message: “this device has been account binded.” The email address listed had the wrong amount of digits to be my own. YIKES. And the phone number listed for HELP on the error message was NOT a real connection and had no country code (I received a “call cannot be completed as dialed” message). At this moment I cut my losses so fast that I don’t think I’ve ever returned something more rapidly.
This is a cheap, unreliable system with a miserable app and non-existent tech support. It’s really too bad. The magnet design is cool in concept.
This is a cheap, unreliable system with a miserable app and non-existent tech support. It’s really too bad. The magnet design is cool in concept.
Images in this review
Top reviews from other countries
Manoj V.
Delay for activation also have to go back and do from beginning
Reviewed in Australia on January 19, 2021Color: Garager 2Verified Purchase
S. Ng
Good product, software unfinished
Reviewed in Canada on May 31, 2021Color: Garager 2Verified Purchase
Pamela Di Loreto
works ok but no notification on cell
Reviewed in Canada on June 29, 2020Color: Garager 2Verified Purchase
Amazon Customer
product is good but app is not working good
Reviewed in Canada on May 31, 2022Color: Garager 2Verified Purchase
