ZLINE Autograph Edition 60 in. 32.2 cu. ft. Panel Ready Built-In 4-Door French Door Refrigerator with Internal Water and Ice Dispenser with Polished Gold Handles (RBIVZ-60-G)

Refrigeration:

Built-In Refrigeration Shipping Lead Times: Please allow 24-48 hours to allocate the product and 10-14 business days for delivery.

Please inspect the package upon delivery to ensure the product you received is correct and undamaged. 

Built-in Refrigeration: All RBIV models have multiple delivery options. If you would like to upgrade your delivery service from our standard free delivery, please reach out to our customer service team prior to placing your order at 1 (866) 771-3798

Standard Delivery Service:
Included with purchase of a product. Standard delivery service includes delivery to the main entrance (threshold only). The customer will be contacted in advance, to schedule a delivery appointment. A 4-hour delivery window will be provided, and the product will be delivered within the allotted 4 hours.
A signature is required with Standard Delivery Service.
Add Haul-Away (removal of an old appliance) to Standard Delivery: Additional $200 Delivery Charge.

Room of Choice: Additional $600 Delivery Charge.
Room of Choice Service includes delivery of a product inside the room of choice. The customer will be contacted in advance, to schedule a delivery appointment. A 4-hour delivery window will be provided, and the product will be delivered within the allotted 4 hours.
A signature is required with Room of Choice Delivery Service.
Add Haul-Away (removal of an old appliance) to Room of Choice Delivery: Additional $200 Delivery Charge with $600 Delivery Charge. ($800 total) Please ensure your product is unhooked from any power and water lines, and ready to be hauled away. 

Deluxe Delivery Service: Additional $700 Delivery Charge.
Deluxe Delivery Service includes delivery of a product to the room of choice to the receiving address, along with unpacking and debris removal. The customer will be contacted in advance, to schedule a delivery appointment. A 4-hour delivery window will be provided, and the product will be delivered within the allotted 4 hours.
A signature is required with Deluxe Delivery Service.
Add Haul-Away (removal of an old appliance) to Deluxe Delivery: Additional $200 Delivery Charge with $700 Delivery Charge. ($900 total) Please ensure your product is unhooked from any power and water lines, and ready to be hauled away. 

Premier Delivery Service: Additional $800 Delivery Charge.
Premier Delivery Service includes delivery of a product to the room of choice to the receiving address, along with unpacking and debris removal. Premier service will utilize two people for delivery and 15 minutes of inspection, prep, setup, and/or minor assembly/disassembly included. The customer will be contacted in advance, to schedule a delivery appointment. A 4-hour delivery window will be provided, and the product will be delivered within the allotted 4 hours.
A signature is required with Deluxe Delivery Service.
Add Haul-Away (removal of an old appliance) to Premier Delivery: Additional $200 Delivery Charge with $800 Delivery Charge. ($1000 total) Please ensure your product is unhooked from any power and water lines, and ready to be hauled away. 

Good Stock Returns: ZLINE requires at least 3 photographs clearly showing multiple angles of the product within its original shipping container. Additional photographs and/or videos showing products may be required to process a replacement.

Shipping Damage: ZLINE requires at least 3 photographs from multiple angles clearly showing the damaged product. Additional photographs and/or videos showing products may be required to process a replacement.

Return Policy: ZLINE Kitchen and Bath products may be returned for a refund of the purchase price within 60 days from the delivery date. Please note, all returns are subject to shipping costs back to the manufacturer. These costs will be deducted from the customer’s total refund amount.

All returns and refunds are subject to and dependent on the following:

• Shipping charges for ZLINE products are as follows:
  • Parcel orders up to $300: $50 return shipping fee
  • Parcel orders over $300: $100 return shipping fee
  • Freight shipments up to 299 pounds: $200 return shipping fee
  • Freight shipments of 300-399 pounds: $300 return shipping fee
  • Freight shipments of 400-499 pounds: $400 return shipping fee
  • Freight shipments over 500 pounds: $500 return shipping fee
• Returns for refunds requested before 30 days from the delivery date are subject to the shipping charges outlined above. Returns after 30 days face an additional 20% restocking fee based off the original purchase price.
• Returns will only be accepted for a maximum of 60 days from the delivery date. Customers must inspect their ZLINE product upon arrival for damage in order to process a return or replacement within this timeframe.
• If products arrive damaged or defective, ZLINE will exchange them free of charge and arrange a prompt replacement. Please note, photographs and/or videos clearly showing damaged or defective products are required to process a replacement. Box damage does not count. The box must be opened and clear evidence of product damage needs to be apparent.
• Products should be opened and inspected upon delivery and any damage should be reported immediately. Damage claims reported after 5 days are subject to denial.
• Under no circumstances may products be replaced or returned after installation.
• All returns are subject to inspection and additional fees if returned unusable or damaged due to improper packing, installation, and/or modification in any way. Items must be in new condition and in original packaging to qualify for a full refund.
• Accessories such as chimneys, extensions, crown moldings, trim kits, etc., are not eligible for returns.

For all returns questions, please contact our customer service department by emailing Customer Service, or submit a case on our contact page: www.therangehoodstore.com/pages/contact-us
 

ZLINE strives to create the best quality products and the most affordable in the luxury appliance business. Based out of Lake Tahoe, USA, ZLINE stands behind the quality of its products as well as its team of customer experience specialists. Backed by their high-quality products and attention to detail, ZLINE enhances the spaces in your home that mean the most!