1 Year 1000 Node StruxureWare Data Center Expert Software Support Contract
Features
WMS1YR1000N Features
1 Year 1000 Node StruxureWare Data Center Expert Software Support Contract
The Software Support Contract provides 24x7 telephone technical support, all software updates that are available during the term of the contract and development of multi-vendor snmp device support. An individual software support contract is required for each StruxureWare Data Center Expert server appliance and license purchased.
Includes: 1 Year Contract
7x24 telephone technical support
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.
Service warranty certificate
Customers receive assistance from the Service Entitlements team to ensure their product is properly recorded. An e-mail Service Entitlement Certificate provides a detailed record of the service registration, along with the service expiration date.
Software upgrades
Software support contracts entitle customers to all software upgrades and updates, ensuring access to new features and product enhancements.
Specifications
Specifications
Adaptability
Integrates with StruxureWare Management applicationsAchieve integrated energy efficiency, predictive planning and real-time data center operations through the add-on StruxureWare Data Center Operation applications.
Add-on modbus TCP output moduleIntegrates data and select events from devices managed by StruxureWare Data Center Expert into an existing Building Management Systems through ethernet transmission.
Extendable architectureAvailable node and application license keys extend the capabilities of the platform allowing it to grow to meet changing business needs.
Web services APIProvides the ability to integrate StruxureWare Data Center Expert data and events into existing IT applications and tools capable of making web services calls.
Surveillance add-on applicationEnhance visibility of your critical assets with physical threat management to monitor and record all activity in secured areas. A centralized repository allows the user to review, search and tag surveillance events for future needs.
Availability
Graphical trending analysisAccess current and historic data for any device or group of devices. Plot and graph multiple data points in a logical correlation to visualize potential hazardous trends.
Custom reportingCreate, save and schedule user-defined reports for ease of data collection, distribution and analysis.
Centralized Alert RepositoryAccess historical alerts from several appliances through one central database. Sort alerts by type, date, appliance, and/or device group.
Integrated data storageStruxureWare Data Center Expert ships with internal storage for data and video collection. Additional storage can easily be made available using the built-in Network Attached Storage server support for long-term storage and archiving.
Localized user interfaceProvides a localized user interface including alerts and alert descriptions in 10 local languages
Agility
Mass firmware updateDecrease set-up time and complexity of managed devices by simultaneously upgrading firmware for multiple APC devices.
Auto-discoveryReduces the time needed to install and deploy physical infrastructure devices by automatically detecting manageable devices on your network.
Mass ConfigurationProvides a comprehensive mass configuration capability, allowing users to create, save, and push configurations or specific device settings to similar APC devices with a Network Management Card.
Custom mappingCustom backgrounds, unique user-assignable icons, and drag-and-drop device placement make it easy to identify problem devices at a glance, minimizing downtime, errors, and cost.
Private networkingReduce IP addresses needed on the public network to manage devices, by placing them on an isolated secure network.
Manageability
Unified consoleCustomizable Windows and Linux client application enables instant access to StruxureWare Data Center Expert application from anywhere on the network.
Centralized managementSimplify data center infrastructure management by using a centralized repository accessible from anywhere on the network through a powerful and easy-to-use console application.
NMS IntegrationIntegrate SNMP traps into an Enterprise Management System, allowing users to view alerts generated by devices managed by StruxureWare Data Center Expert.
Fault notificationReal-time event notification minimizes response times to critical physical infrastructure situations. Enables IT Administrators to reduce mean time to repair, improve efficiency, and maximize uptime.
Multi-vendor device supportExtensive multi-vendor support for monitoring networked SNMP devices. Enable visibility of existing SNMP devices through threshold alert notifications, data trending and reporting.
Real-time monitoringImmediate visibility to your entire physical infrastructure through centralized, real-time device monitoring and notification enabling quick assessment of events as they occur.
Free text searchQuickly locate devices and alerts through the free search field.
Alarm filtersCustomize the user interface to display devices in critical, warning or normal device statuses.
Protection
Customizable user accessDefine user access and viewing capabilities to individual groups. Control access to devices by administrator-defined user accounts. Additional user access can be managed by using the built-in LDAP and Active Directory Support.
Encrypted communications128 Bit, SSL encrypted communications between client and server, as well as encrypted user IDs and passwords stored on the server to help protect your resources
Remote monitoring supportWeb-based service that serves as a second set of eyes into the health of a company's physical infrastructure. Experienced professionals work non-stop to provide 24-hour monitoring and to help diagnose problems before they become critical.