Mercure Sao Paulo Nacoes Unidas Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,537 reviews

Best price
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Mercure Sao Paulo Nacoes Unidas Hotel - Image 1
Mercure Sao Paulo Nacoes Unidas Hotel - Image 2
Mercure Sao Paulo Nacoes Unidas Hotel - Image 3
Mercure Sao Paulo Nacoes Unidas Hotel - Image 4
R Prof Manoelito de Ornellas 104, Chacara Santo Antonio, 04719040 SAO PAULO, Brazil

Description

Hotel extras

  • No charge for children aged 12 or under staying with their parents

  • Hotel in São Paulo with a pool, sauna, and gym in the play area

  • Less than 10 minutes away from the Transamérica Expo Center

  • 33-minute drive to access Anhanguera Highway

  • 14-minute drive to São Paulo - Congonhas Airport

Our accommodation(s)

Hotel location

Mercure Sao Paulo Nacoes Unidas Hotel

R Prof Manoelito de Ornellas 104, Chacara Santo Antonio
04719040 SAO PAULO
Brazil

GPS:-23.63194, -46.71082

Telephone
Fax +55 11 5188-3866

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BOM JARDIM

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,537 reviews

TripAdvisor Rating  3.5/5  666 reviews

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Room cleaner, comfortable bed, mini kitchen into the room, silent, very pleasant. Breakfast was great with many kids of bread, fruits… Staff very pleasant too. Good location. Near Morumbi Mall.

Dear Denise, Thank you for your review. The impressions and comments of our guests are extremely valuable for us to improve our services. I hope to have the opportunity to welcome you again soon. Ana Paula Kimura General Manager Mercure SP Nações Unidas

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I had housekeeping ringing my doorbell/knocking twice for services that I didn't request. Both times were before 8am in the morning. Please improve the communication of room numbers for service requests to avoid unnecessary disturbance of guests.

Dear Maike , Thank you for your review. The impressions and comments of our guests are extremely valuable for us to improve our services. I hope to have the opportunity to welcome you again soon. Ana Paula Kimura General Manager Mercure SP Nações Unidas

Bad stay

Customer review rating 1.5/5

Marco S. Business - Confirmed reviews ALL

I booked a room at Mercure because it is part of the All Accor program, but once again, I was disappointed—this time at a different location. The apartment was satisfactory, but on the first day, there was ongoing construction above my unit, and the air conditioner was dirty, which severely affected my allergies and disrupted my sleep. Additionally, I requested a clothes iron three times but never received one. Due to these issues, I am extremely dissatisfied with my stay.

Dear Marco, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Nações Unidas. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana Paula Kimura General Manager Mercure SP Nações Unidas

Terrible experience

Customer review rating 1.5/5

This I. A. A. S. W. D. Y. R. M. N. A. I. S. I. D. N. T. S. I. Business - Confirmed reviews ALL

I arrived and my r swevarion was cancelled without notice for a problem in booking. We were not notified. I was given a room and the room was filthy. Stained bed sheets, dead bugs a dirty shower. I had to request to be changed of rooms. Second room was better but still had a dirty bathroom and toilet. Breakfast is extremely limited to diatery restrictions. Staff was nice but very hard to deal with as they do not speak enough English to understand basic instructions and the few things I asked for were not taken care of, several calls were involved.

Dear Adriana, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Nações Unidas. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and i. is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana Paula Kimura General Manager Mercure SP Nações Unidas

Hotel medium

Customer review rating 3.0/5

Steven Business - Confirmed reviews ALL

Bathroom very cramped and porrly designed

Dear Steven, Thank you for your review. The impressions and comments of our guests are extremely valuable for us to improve our services. I hope to have the opportunity to welcome you again soon. Ana Paula Kimura General Manager Mercure SP Nações Unidas

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Other web-users rate our hotel

  • 227 reviews 9.4/10 Location
  • 674 reviews 6.9/10 Room
  • 577 reviews 8.2/10 Service
  • 17 reviews 6.1/10 WiFi
  • 335 reviews 8.1/10 Breakfast
  • 242 reviews 6.2/10 Cleanliness
  • 134 reviews 3.2/10 Value
  • 8 reviews 2.5/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.